Bajaj Finserv Complaints & Reviews

I took a nikon P900 camera from bakul photos nashik through bajaj finserv and that time i was not informed about the extended warranty . and without informing me bajaj finserv activated the extended warranty for that product and they changed the ECS amount without informing me the actual ecs amount was 2250 but the started the ECS with 2528 and from 3 months i am telling them to revert the extra amount and cancell the extended warranty but they still there's no action taken they are just fooling the customer,

Hey
I am Satpal Chaudhary from Haryana .
When i purchased washing machine the another loan payment started with name of BALIC PREMIUM CD LOAN, and amount of Rs 863/- is deducted every month from my account.Why this extra cost is being associated with my EMI amount also i have not got any document regarding this as well? Please clarify me why this extra amount is deducted every month? I want the already deducted amount to be adjusted with all the upcoming EMIs. Please help!
My customer id for bajaj finance is 18500793 and LAN id for BALIC PREMIUM CD LOAN 509BAL19383174

My LAN ID is 4230CD00050158. I have purchased one TV of Rs.27, 900 on 2011. I have cleared the loan on 2012.

I have the NOC with me. Today I found there are 8 transaction in my Bank account. Each transaction is showing Rs 25.

Why They are charging after successfully cleared the Loan amount before 4 Years.

Bajaj offered me EMI card at 250 rupees as one time charge. I have paid the amount online and received the card in 2014. Recently I see an ECS request for 99 on my bank account for annual fees on July 25 2016. There were no annual fees mentioned when i bought the card. suddenly without any intimation, they have sent the ECS request. Unfortunately i did not have proper balance as my account is zero balance account, it got rejected by my bank and my bank charged me 402.5 rupees. I am not worried about the charges, but it will also impact my CIBIL score. I am worried about that. I am planning to take legal action against this

This is the second issue that I faced with Bajaj.
The first issue was Bajaj did not close my loan properly. Loan Id : 4000CD00151719
The had 9402 rupess as out standing balance even though I completely paid all the installments. I had to file a request with CIBIL to update out standing amount by showing the NOC. Worst service

I request all not to take any loan/EMI card with Bajaj

I had taken loan in bajaj finance for my laptop. That loan no:400DPF24099968.Loan amount Rs:20, 000/, which was repayed in 6 EMI with 3334/month .The said loan was taken on14/06/2016.And after that the representative who is sanctioned loan was activating Digital Fone Safe which of worth Rs.2799/- after that in the first EMI two amounts are added, After receiving that message on my mobile, immediately i was report the same to the company Executive and I cancelled that DFS insurance by calling to CPP india.They said that insurance was cancelled and no need to pay amount for that, But this Bajaj finserv generated the EMI amoun of 3801/-(including insurance amount.475/-) and the same amount was debited from my account on 05/07/2016.Again i report the same to the executive, he said he will resolve the problem.But it was not resolved again in this month EMI also 3801/- was generated, i send a complaint to Bajaj finserv but they are not responded .please solve my problem .This month EMI was on 05/08/2106.

I visited the branches in chennai both mount road and adyar for more than thrice but they are saying no such offers in my emi card but your customer care is saying you visit the branch with 4 cheque leaves and 1 id proof and your amount will be credited in your a/c in 48 hours why are they saying like that what to do now, i want to know that its eligible or not so kindly do the needful..thank you regards kamesh s

Sir
I have purchased a phone worth rs.16799/-and i paid 3 months down payment. As per condition emi is rs.1867/- for 6 months. For the first 2 months 1867x2 only deducted from my account. But now i got an sms of rs.2267/- as my emi amount. I. E an extra rs.400/-. So i log onto the website, the i found one product named phone safe with product id404dfs24306020 has been unwantedly added to my account. I have not purchased this insurance nor signed in any paper for that and not given any verbal confirmation. You can check any document for that. Without my consent and knowledge how you can add a product like this. And so i will keep only rs.1867/- in my account as emi. If the emi is getting bounced, i will file a complaint against bajaj finserv in bangalore consumer court. This is really a financial fraud by bajaj fin serv. Please cancel that product from my account and deduct only rs.1867/-on 05.08.2016.

The field manager of bajaj finserv branch placed in salt lake sector 5 kolkata whose name is arup banerjee misbehaved with me for i delayed to make my payment on time. He literally threatened me over the phone and misbehaved with me as well were i kept on speaking to him politely.

Kindly look into this matter as i am really upset and angry with the behavior of this person and this is not the first time that he has done this.

Hi team,

I have taken the bajaj finserv loan amount 99, 000 on 30th april 2016 but i have received only 92, 230. I have check the emi statement it shows the many hiden charges health insurance, life insurance and etc. They have detected nearly 8000 for loan amount 99000. When taking the loan the loan sales executive agent told me 19.5% interest only. But while checking with my loan statement it shows the rate of interest (Roi) as 31.13% am really disappointed and now i plan to close my account. Then i called to the sales executive and enquire about the loan closing procedures. They have told me 4% interest to be charged for pre closing the loan. But at the time taking the loan they told no charges pre closing the loan. I am really disappointed.

Bajaj finserv is the worst financial firm that cheats the customers with all the false promises. They dont even have a proper customer care service numbers to reach. It a big mistake in my life that i took loan from this cheating company.

I was promised that after availing the loan amount rs.6 lakhs, i'll be provided with a tanishq gift voucher worth 6000. And i haven't heard back any update on this.

Also, its been 10 days since i was waiting for a call from bajaj and nothing has happened till date. Also, i've sent more than 20 emails and none of teams were responding to any of the emails.

I believe each and every call that i receive from bajaj is recorded, the call was on july 15th around 3:15 pm. The executive promised me with the tanishq voucher, so the recording should be with the team, instead of reviewing the recording they asking me the documents about the promised voucher. This is really ridiculous and cheating the customers.

I'm not sure why i was promised with false gift vouchers and no one is responding to any of my emails. If this is how bajaj works, i made a big mistake by requesting bajaj for loan. I've never face this kind of experience in my life.

I tried calling customer care numbers and the ivr doesn't even have an option to transfers the call to executive, then what is the purpose of introducing customer care number.

I raised a request to let me know the contact details of my account manager and none of the team has responded to me.

My next action is to proceed legally.

Bajaj personal loan no. 4100pl06958303
I would like to draw your attention to the serious harassment and threatening call received from bajaj finance executive that i have faced as because i would like to close the loan account bajaj.
The incident was my mother mrs. Ranu das took a loan to run her small interior decoration business, in the time of loan the loan sales person give her a wrong information regarding the loan and she did a very wrong thing to took this loan. I was out of station for studying person i don’t know this issue.
Till date they paid the emi every month without any fault but due to market down my mother business stop and she unable to make earing with her business, then i took over this her financial responsibilities and i check the loan details and contacted kolkata bajaj finance manager to close the account we cant make the further emi and we request bank to settle the loan account.
We received very good response from kolkata office mr. Soubitro banerjee details mentiond below.
Soubitro banerjee
Area manager|flow-collection|
Bajaj finance limited
#1201, 12th floor, infinity benchmark, plot number-g1, ep & gp, sector-5,
Salt lake, kolkata-700091, west bengal, india.
M: +91 [protected]

As due to my job i stayed mumbai i said mr. Banerjee that i came 29th july, 2016 and discuss with him and settle our loan and he confirmed the he can help me to settle the loan.
But suddenly my grand mother died and accident on 27th july, 2016 and i can’t meet with him, i mailed him regarding the same also he send some of the executive to my house and confirmed me the same also.
Suddenly one of the person called from bajaj contact no. [protected] and stating abusing me related to my mother, he even don’t want to listen anything immediately i call mr. Banerjee to inform whole the story and he informed me that to pay this month emi again otherwise this case move from his hand he don’t have any information about this calling agency or authority because they can’t do anything to collect emi.
From the first when i start discussing with bajaj i told them we need to settle the loan account. But suddenly bajaj people start misbehaving with me..

My question is : who is going to take care of the safety of my family. As because i have eaised a voice against misbeahvior i am getting harassed by the agent as well as from people representing the organization.

Sir, let me be very clear, i will not tolerate any further harassment from the organization and there will be no co-operation from my end till i get a proper answer to the acts committed by the memeber of your highly esteemed organization. This is unacceptable. Please revert with proper action plan or else i will be forced to escalate it further.

Regards, m das

On 22/07/2016 i received a call from the number of +91 [protected] (arushi), who introduced herself to be a police officer from delhi police (cibil or civil department). she also give me a number of a so called advocate name debraj chowdhury (+91 [protected], +91 [protected]) and asked me to call and the also tell he will sent my warrant to local police and get me arrested.

I take loan many organisation and also they settle.
This type of behaviour i could not attained my life.
I purchase a led tv in 2014 and i also paid full 14 instalment (11 instalment in cash) at last i recently (22/07/2016) pay ecs bouncing charge rs 1700 in cash at bajaj office (sector v, salt lake) for my loan and remain rs.1632 which i want to pay by part as because i am going through a severe financial crisis and give me time.
My loan account no 4100cd05518118
It is requested you to please take necessary action.
S. ghosh
Kolkata

For the loan ac no. 410sce22865435 in the bajaj finserv, my monthly emi is rs. 3308/-, which shall be deducted from my account through ecs on 5th of the month. for the month of june they have not deducted ecs on 5th june. so i have given cheque for the emi of june. afterdeducting of cheque amount again thay have deducted the emi through ecs on 17.07.16. so for the month of june they have taken emi twice. that amount till date they have not adjusted. i have written mail for the same so many times. they have not repplied.

Some body have changed my all id accounts details without informing me. When i logged with my customers id on 28 july 2016, i found that another person name and phone number automatically uploaded and thereafter i automatically logged off, from then my password, phone number emails id was not excepted from the bajaj experia login.
I mails to bajaj customers care but they do not contact with me.
Kindly take active steps as no one can misuse it.

My details are given below
Bajaj customer user id[protected]
Loan accounts no.-4100cd20279858

Ramsagar prasad yadav
17/14/1 sashi bhusan sarkar lane
Howrah-711106, west bengal
Phone-[protected]

I had taken loan from bajaj finance on 30-n0v-2015. Loan account # 404sal17865337
It was given with 0% foreclosure and 0% part payment charges.
As on 27-july-2016, when i tried to foreclose the loan, they are charging me 4.6%.
Please let me know how to handle this.
I do have all the relevant documents which says, the loan was approved with 0% pre closure charges.

Hi,

this is Amit Survase. I was purchased iPhone on Bajaj Finserv .
on that time your staff was told me your EMI will be proceed on sept. but from your side I have mail for the EMI
loan no 577CDD25355877. I will not able to prepare my account before sept.

Thanks
amit survase
[protected]

100% FAURD these people happen to say there is no pre closure on the loan after which I happened to take in the month of May and now when I go to close my loan for the outstanding amount these crooks come up saying that the policy has changed so they would charge 4% pre closure charges .Unethical business policies .I request people to kindly donot opt for Loan from Bajaj finserv

My father had taken a loan from bajaj finserv a couple of years back, and last year he has had to take a vrs on health grounds. I have personally reached out to the customer care along with a letter which authorizes me to communicate to the company on my fathers behalf.

We have asked for a couple of months to figure out the finances to settle the loan since right away we don't have an incoming source of money. We have an apartment which we are trying to sell of to be able to settle the loans that my father has.

But two men have visited the residence in kolkata today and have been threatening with dire consequences and saying things like "if you don't pay right away we will figure out how o take out the money from you whether in a legal way or not".

I don't understand why things have to go to this extend when we ourselves are also wanting the same thing - to pay back the loan. Why does it have to reach a harassment level and that too to a retired and unwell couple.

Could someone please help with this.
The loan account number is 4100cd18662240 under the name of mr. Debashis nandy

सर मी आपल्या फ़ाइनैन्स कडुन फ़्रिज आणी ac लोन वर घेतला आहे तरी माज्या फ़्रिज चा emi १५७३ रुपये असुन तो महिन्याच्या २ तरखेला कट होतो तसेच ac चा emi २२५० असुन तो महिन्याच्या ५ तरखेला असतो आजपर्यंत माझा एक ही emi बाउन्स नाहीये तरी हया ५/७/२०१६ तारखेला माज्या bankechya अकाउंट मधून हे दोन्ही emi कट होऊण २९३४ रुपये एक्स्ट्रा कट झाले आहेत मी ह्याचि चौकसी तुमच्या पुण्यामाधिल wakdewadi येथील ऑफ़िस मधे जाउन केली असता असे समजले की २९३४ चा emi एक दिल्ली चे कस्टमर आहे त्याचा ac चा emi माज्या account मधून कट झाला आहे आणी त्याचे स्टेट्मेंट आणी लोन डिटेल पण kadhli आहे तुमच्या ऑफ़िस मधून त्याना मी विचारले काय करावे लागेल हाँ प्रॉब्लम solve karnyasaathi तर मला त्यानी dhayri पुणे हया area madhil managercha no दिला, abhishek singh नाव आहे त्यांचे त्याना कॉल केला असता त्यानी मला पूर्ण डिटेल सेंड कारायला सांगितले ते मी त्यांच्या whatsapp no वर सेंड केले त्यानी मला २४/७/२०१६ पर्यन्त tumcha पेमेंट रीफ़ंड होऊण जातिल असे सांगन्यात आले पण २४ तारीख़ होऊण geli आहे punha त्याना कॉल केला असता ते महा एक हि कॉल receive करत नाहीये आणी रिप्लाई पण kahi देत नाहीये, tyamule नाइलाजस्ताव मी तुम्हाला मेल करत आहे तरी तुम्हीं माझा प्रॉब्लम सॉल्व करावा लवकारत लवकर ह्याचि दख़ल घ्यावि अन्यथा मला कम्पनीज़ च्या नावाने कन्सूमर courtat karavi लागेल प्लीज़ माझा प्रॉब्लम सॉल्व करावा, माझा रेजिस्टर no ७३८५८५०५८५ ha आहे my name is satish pandharinath shinde adrs- dhayri pune 411041 my bajaj finance card no [protected]

Dear Sir,
This is to file a mental harassment case against Bajaj financial services. Below are the related facts. Please let me know if any more related details are required.

Regards
Ashish Kumar
E-71, sector 51, Noida
Phone [protected].

1. I have taken an overdraft loan of Rs. 11, 00, 000/- bearing number 401SAF[protected]referred as OD account in subsequent sections) from Bajaj Financial services (referred as FI in subsequent sections) in the month of October 2014. Under this loan, the FI is supposed to charge interest only on withdrawn part of amount.
2. I operate from HDFC bank through account number [protected]. For making payment in above mentioned OD account to FI, there is a virtual account bearing number[protected]ECMS) mapped in my HDFC banking. Using this virtual account, I pay back in OD account to FI on regular basis.
3. In parallel, I hand another account owned by Bajaj Financial Services, mapped in my HDFC banking, which I probably used to pay one time processing fee. This account number is[protected]IFSC - ICIC0000005), which I will refer as Processing Fee account in subsequent section.

4. On 24th Aril 2015, with intent of returning money in OD account of FI, by mistake I made payment of Rs. 2, 00, 000/- in Processing fee account of FI. I realized this one month later, when I observed that OD account outstanding has not been reduced by mentioned amount of Rs. 2, 00, 000/-

5. I brought this to knowledge of bank over mail and over calls to their customer care center, along with all relevant details, in the month of May 2016. Without understanding details of the case FI resonded on 30th may that they cound not trace the payment of 2, 00, 000/-. I re-explained the case to FI and asked for looking into the case with full understanding and sincerity.

6. The FI deliberately took this case forward on a very sluggish pace and on some aggressive follow up for 3-4 they confirmed over the calls that the amount of Rs. 200, 000/- has been traced and they will move this amount from Processing fee account of FI to OD account of FI, which will result in reduction of OD outstanding amount by mentioned amount. FI updated that they are just awaiting a formality mail from the authorized person for making this adjustment.

7. Since then, in almost last 40 days, I have been approaching FI on regular basis on mails and over calls. By today I have written 17 mails to FI and made similar number of calls to FI. FI has not responded to my mails and on calls they are conveying that the final approval is being awaited and I should get the case settled in next 2 days but nothing has happened on ground.

8. It is a clear cut case, wherein FI is deliberately delaying the required correction, with an ulterior motive of harassing me because with this delay FI is charging interest on daily basis. In fact FI has already charged an interest of Rs 7500/- for this amount, which was never with me.

9. In addition to imposing this financial loss to me, FI has compelled and constrained me to run pillar to post, which has been an acute mental harassment experience to me.


Requesting you to intervene in this case and enable justice to me. In case my claims are found correct, you are requested to penalize the bank in a manner, which could prove as an enough deterrent, disabling FI to indulge under such practice of harassing consumers with mentioned ulterior motive.


Regards
Ashish Kumar