Bajaj Finserv Complaints & Reviews

I saw that the below transaction happened on 22-jun-2016 from bajaj finserv. all my ecs related transfers was already closed by 2014. after 2 years the below transaction has happened for rs 99. i have asked the citi bank to immediately stop the ecs debit payment.

Ecs debit paid paid to bajaj c4000cd0108140:1000009:tech process refno:4000cd0108140 ref no :- [protected]

Customers be aware of bajaj finserv. immediately close all your old ecs debits with them. they can take amount from you anytime if its kept open even after the loan is closed.

I availed a personal loan from bajaj finserv in jan, 2015 with nil foreclosure and nil part payment charges in the agreement. however now they have started charging 4.6% for the fore closure and 2.3% for part payment since 1st june 2016. i just came to know about it yesterday. i contacted their customer but not yet settled on this issue by them. it is against the initial agreement and against the consumer rights. please help me to get the waiver on the fore closer and part payment charges. thanks

Sir, I have do online registration in Bajaj EMI Card but my PAN NUMBER does not exist. My PAN Number is BBBPG9927M .

In continuation of my last i am again writing to you. i have receive a
Msg by blue dart courier for shipment of consignment (waybill
No.[protected]) which have a bajaj emi card but i have not received
Any card yet. today when i called to their customer care executive
They told me that the consignment has been stopped by bajaj due to
Ome communication error. look i have a all the evidence which shows i
Paid for that card and i also have a evidence for dispatch. i dnt
Understand why you people ruining for 349 rupees. its my last mail to
You if i will not get any final answer from bajaj finserve then i will
Move to consumer forum for further proceeding.

Hi
I am running a personal loan with Bajaj Finserv and Loan Id is 401SOL17697178.

As per my loan agreement, I had not to pay any charges for partial payment or pre-closure against my loan account which is clearly mentioned on mail also sent by them.

But Later when i was planning for pre-closure i come to know (through [protected]@bajajfinserv.in) that Bajaj Finserv has changed the policies from June 2016 and because of this, I would also need to pay charges for "partial payment" or "pre-closure", which is totally violation of my initial loan agreement which was executed on Dec 2015.

This is really against the law and initial agreement and by doing so, Bajaj Finserv has left no other option but to go Consumer Court.

Hi,
I took a personal loan from bajaj finserv in august, 2015 in the amount of 2 lakhs for 24 months. I agreed to avail loan from bajaj finserv at higher interest rate compared to other institutions is because they had no foreclosure charges. Now, i am trying to foreclose my loan and they are charging me around 6000 as a foreclosure charge and claims that it is applicable to all customers from june, 2016.
I understand due to the current market situation they might have added the foreclosure charges in their policy but why should the existing customers get affected because of this.
I have paid higher interest for almost a year because i was planning to foreclose the loan without any charges but now i feel being cheated with this unethical practices followed by bfl.
My cell # is [protected].

Regards
Chandan jagwani

Reminder 3
With reference to my consumer durable loan a/c no 4010cd18056075, i have already given the cheque of rs 7650/- at your pitampura branch and closed the account.
The cheue has been cleared on 28.06.16 but again rs 2550/-has been deduct from hdfc bank on 02.07.16. I have also visited at your pitampura branch on 6th july 16 and request to rsolve the issue but still i have not got my money back
Coustomer executive assured me that the excess money deducted will be refund in my account by 10 th july but yet the money not transfered into my account
You are requested to look the matter seriously and return my money.
Sorry to say but the service of bajaj finserve is very very poor.

I want to close my bajaj finance consumer loan account number : 4k2rcd21626374.

Bajaj finserv claims that the subvention charges are borne by them and not consumer but the foreclosure amount total sum rs. 24339 comes to be extra exceeding the balance loan amount (Rs. 20100) plus subvention charges. (Rs. 2429)

What is this extra amount for? And why should i pay that?

Hi,

I am receiving automated calls from bajaj finserv to take loan, N number of times i have informed them that i am not interested.

Please stop calling ME on [protected].
Most of the call are automated.

Regards,
Venkat.

Hi,

I have recently taken a personal loan from bajaj finserve, however when i availed a personal loan they have clearly mentioned that i will not have to pay any foreclosure charges after 1st emi.

When i have sent a mail to bajaj finserve to foreclose my loan after 3 emis, they have sent the below mail stating i have to pay 4.60% foreclosure charges incl service tax due to change in policy. This is seriously unfair and i am not receiving any support from bajaj's grievance redressal team.

Please help.


Dear customer,

Thank you for writing to us at bajaj finserv.

With reference to your query regarding foreclosure charges, we would like to submit that bfl was amongst the first between all financial institutions to start with the practice of zero foreclosure charges whilst competitors were charging the same to all customers.In line with the policy we offered the above facility to you with zero foreclosure charges.

However, basis the prevailing market condition the company decided to apply foreclosure charges to all our customers who foreclose the loan. Bajaj finance always strives to maintain best possible balance between the customer's interests & current economic conditions. All practices hence adopted are keeping in mind our aim to achieve better customer service with a competitive edge.

Foreclosure charges of 4% + (Service tax15%) i. E. 4.60% will be applicable on balance principle amount.

Minimum sum of 3 months emi amount is required to be paid to process part prepayment request and you need to pay 2.30% charge on that amount. If you wish you can pay the part payment amount more then sum of 3 emi amount, but you also have to pay the charge on that. The charges cannot be waived off.

In view of the above fact, we wish to inform you that we would not be able to waive off the said foreclosure charges.

For any other query or assistance, please feel free to write back to us at [protected]@bajajfinserv.In

Assuring best services always.

Thanks & regards

Bajaj finance team

I, Rajesh Manilal Patel, purchase a LED From Shree Laxmi Electronics, from Bhayandar [east] .My EMI was 2980. But Bajaj Finance has wroungly cut by 4384 rupees. I would like to request you to the look this matter n return my amount 1404 rupees. My Loan No;5770CD13933385. My mobile no;[protected].

I am namdeo r sargar from delhi i taken personal loan from bajaj finserve but interest is increased without asking me my mo number is [protected] kindly contact and i want return whole money to bajaj finserve kindly this unhappy things with me send contact number my loan account number is 401pst24797576 amount rs 75000 /- the loan was approved 18.21 interest per annual but after they increase my rate of interest without asking me and taking processing fee rs 6728/- for approving loan amount rs 75000/- only how recivar survive this type of loan processing then require judgement for me i indian ideal citizan so kindly take it very serious because bajaj finance to khoon pe raha hai jai hind namdeo sargar

I took Personal loan from Bajaj Finserv where they gave me written promise that they will not charge any foreclosure charge.But now at this moment they are asking almost 15000 INR for foreclosure charges, i have contacted their call centers etc but no one is helping and adamant to charge it, also i logged complaint more than 1 month ago, so far they did not give proper reply, it seems they want to prolong the discussion so that i can keep paying installment them and do not foreclose the loan, Now from few days i am trying to pay whatever amount they have on me (including foreclosure charges) but their application is not allowing online payment which also seems their delibreate action to prolong the transaction. I have complaint to many but no one is listening, I want to go to court but if you could help me here it will save my time and efforts.

Please help

I have taken personel loan with bajaj finserv. they have not rectified the ecs mandate issue, all past 4 months i pay in branch with late payment fee even though it is not my mistake : (. given checks 3 times, still issue persist. i decided to foreclose the loan. now they charged 4% fore closure, which was 0% at the time of loan taken (4 months back). also after loan disbursal, they least bother about customer query. customer care service is a 3 rd class service, very worst. i recommend everyone not to take personel loan with bajaj finserv. if you take, be ready to waste your time and energy by walking into the branch office all time.

I had taken bajaj finserv, doctors loan, more than a year back on the primary condition on sanction letter that there would be no foreclosure charges and prepayment charges.When i want to close the loan today, i am surprised to get notified that Bajaj Finserv has changed their policies w.e.f 1/06/16 and foreclosure charges of 4.6% will be levied.The company has not notified me anything prior to the change.When called upon they are apologising for inconvenience and saying that due to technical error i may have not received their mail.
They should have at least personally called upon their customers, asking them if they would like to foreclose the loan prior to the change of policies.Many would have still not foreclosed, but at least Bajaj Finserv would have done their duty.
Most o[censored]s sign the documents of terms and conditions with the bank on trust and never have any bank changed their terms.
Bajaj Finserv have broken the trust and unethically levied the charges.

From past 5 days I am sending the email to "[protected]@bajajfinserv.in" but only system generated mail reply I am getting but after that I dont get any reply from actual customer care persons this is one of the worst customer care service I have seen in my life after this I felt really very bad.
I will definitely inform all my friends and relatives and all my email groups and
whats groups stating that never go for Bajaj Finserv for any kind of loans.

So dear friends,
If you want to help the citizens of India please spread this information as much as possible and show the power of information technology.
I am being a software engineer I will show my power in spreading as much negative news as possible but it is a fact which I am putting here not just a rumour.

I paid rs.349/- for EMI card on 13th jun 2016 with transaction number GUBI[protected] and also to redeem rs.750/- in that message.Till now the card is not delivered and redeem code is also not worked.After several mails i got reply with blue dart air way bill no [protected].But after tracking details in blue dart is showing as no found from a week.Till when i will receive my card.

Dear team,
i online apllied for bajaj finserv emi card and pay rs. 349.00 as they offering me 90000 loan limit. On 24/06/2016 but still i didn't get any card. And i also complain for this through the mail but they did not revert about the emi card.. I just receive only system generated mail. And when i am calling them there is no representative to whom i complaint..Now i am felt like cheated..
My last system generated complaint id issrn05932642..


Thanks & regards
bhupendra singh rawat

Sir / madam,
My loan account no / id - 407dpf14708973
Name :- mahesh pagare
My ecs date :- 05 every month
But regulalry, ecs again & again come in the bank, as on 2nd & 3rd week
Hence i have charged three time.
Revers this charges immedeate to my account other wise, i am going to consumer court with all details.
My bank - [protected]
Mob. [protected]

This is FRANCIS ANTHONY MICHAEL having EMI Card No.[protected] which was expired on 10/14, till then awaiting for fresh renewed EMI card, but your organization not delivered nor intimated any messages, so please revert back for this request.My mobile number is [protected]/[protected]....