Bajaj Finserv Complaints & Reviews

I am chasing since 19th Jan 2016 for cancellationn of BFL loan becuase of non- clearity over interest rates but still no revert from bajaj team

Dear Sir/Ma'am
I have just received sms from bajaj finserv with Experia User Id[protected] But didn't get password with it please provide for same.


Regards

My customer id: 26132145
My loan account no: 4030CD[protected] emi 2420
Emi Paid 30.01.2016 In Cash With T.Nagar Chennai Branch Dealer For February 2016 (02.02.2016) for ECS Problem.
Cash Credit In My Statement 31.01.2016
Due Shown 02.03.2016 correctly
But, I got Message Emi Due pending and also My Emi Card Blocked Due to Cheque bounce on 5th February 2016.
I have paid emi in Advance one day. How can Block my Emi card.
Please Unblock My emi card and sent revised statement to me.
Name:P.Periyasamy

My customer id: 25433639
My loan account no:
4030CD[protected] Emi 1090
4030CD[protected] Emi 1850
403DPF[protected] Emi 1167
Total RS. 4107
emi Paid 30.01.2016 In cash with T.nagar chennai branch dealer For february 2016 (02.02.2016) for ecs problem.
cash credit In my Statement 31.01.2016
due Shown 02.03.2016 correctly
but, I got Message emi eue pending and also my emi card blocked due to cheque bounce on 5th february 2016.
I have paid emi in advance one day. How can block my emi card.
Please unblock my emi card and sent revised statement to me.
NAME: Sridevi

While filling the application for easy emi s for consumer durable with bajaj finserve pls read and carefully sign the paper and make sure you have not chosen any insurance scheme.

Without our knowledge they will give some insurance scheme and even though we have given the ecs for emi payment they will not process it and they will not even call and provide any information whether ecs activated or not, then they will come to collect the cash, and we will not come to know when ecs will activate and hit our account

un knowingly they will attach additional loan account without our knowledge then keep it as it is after long time they will ask to make payment for that and interest penalty. then without informing us they file fir and start black mailing us. this is their tactic to make the business and make money they will loot

suppose your ecs is not happening immediately act immediately, they may do it purposely

check online your loan status if you find any additional loan account in your account pls contact them immediately and clarify

if you leave it like that in the end they will put charges/penalty/ fir they will black mail for the payment. and you may end up in paying huge amount to them unnecessary. because this is how they will finance at 0% and they will make business by loot other way

very poor customer service/ they will not provide you proper information till the end

Hi I am Ansari Ateeque; I had came to goregaon two times and they had taken my request and told me that it will start and also i got the message but it won't. My balance is also showing less because the emi which was finished in the month of December won't be closed. I am the geniune customer of Bajaj finance please solve my problem as early as possible
Your cooperation is highly solicited.
my first complaint no.is.srno4667465 given on 25 January 2016 and second complaint no.is.srno4725088 it is on 2 february.plz kindly resolve the problem
thanking you,
Ansari Ateeque.

I have purchased my pulsar 150 bike in authorized bajaj showroom. from the day of purchase, i have been complaining about mileage and engine problems. till today i am facing the same issues. mileage is less than 45kmpl. none of the bajaj showroom people are responding even after i gave complaints more than 10 times.

Dear Sir/ Madam,

This is regarding a call I received yesterday from a recovery agency by Bajaj Finance. As per information given by Bajaj Finance repetitive Suresh ([protected]) the agency name is Lords Associates.

This call was about EMI for the month of Jan against my LCD TV. The lady called me mentioned her name as Shruti ([protected]) (Not sure if the name is real) she asked when you will pay the EMI I politely said will pay it by 1st Feb 16 for sure. The she started using bad words and she was so hyper that she was literally abused me. I told her madam pls don’t use such language with me. She literally mentioned words ‘’Aukad’’ ‘’Laaj’’(Sharam) ‘’Baap’’ (Father) which was so hurting and the words was so heavy b than a EMI of Rs. 3300/-

Not only this but when I cut her phone she called my wife (My alternate No) and Inspite of telling her that will pay our EMI by 1st Feb 16. She use the same word with my wife.

I agree to pay fine for the late payment or for any other case ready to sign legal notice Bajaj Finance but abusing someone for INR 3300/- is not good however they are customer and ultimate humans.

I understand what kind of company Bajaj Finance is so why such recovery agencies spoilt the name by abusing like this.

I am associated with Bajaj finance from 2012 and this is my 3rd loan with Bajaj Finance, But never ever I was been put down so badly rather my wife.

I would like to hear from you the action against the same.

Somewhere we have the feeling that having a loan from Bajaj fiancé is not at all safe now…

Thanks,

Bhausaheb Darade
[protected]

Hi sir Iam recived Bajaj EMI Card my name Mahankali Venu Goud my EMI Card no-[protected] please sir provide PIN number please.

I purchased a samsung s5 phone from vijay sales in kharghar, navi mumbai. My emi started on 2nd jan 2015, my ecs was deducted from my bank account for jan & feb but later my company switched our salary account to a different bank. So i went to bajaj finance office in sanpada where there is only one person working as help desk for entire navi mumbai... "a superman". His name is dharmendra, i asked him to switch my account as it has been changed. He said that he wont be able to do it as its the year end. So i have to either foreclosure my loan or either pay with all the penalties. I tried contacting bajaj finance head office but failed many times. So being a loyal customers, cleared my loan by paying all the penalty charges. And now when i am planning to fulfill my other requirement through them, they are saying your ecs were bounced due to insufficient funds in your account and it is showing a bad status. So you cannot apply for any loans from us. I was like "what the hell".. I did what exactly they told me and now they are blaming everything on me.. This is not done. These are horrible people with bad customer service and always false commitments. Anytime they can cross their limits and can blame anyone.

D/Sir,
Today i got call from bajaj allianz Mr.Arun Srivastav number is ( [protected] ) he told that claim amount will be credit to me, he asked the details of my bank account which i had provided to him, now he is telling me that i have to maintain minimum balance rs 10000, as far regarding minimum balance it is not possible to me maintain it because i am a salaried person.
So please look into the matter and resolve it.
Regards
Harvind
[protected]

I have been using bajaj icx7 induction cooktop for 5 years. But. now when ever I on the appliance automatically it's function jumps to soup setting from other settings after1-2 minutes

Hi;

I had requested for the Loan in Axis Bank were i Hold Salary A/c. They had informed Me we can Provide Personal Loan @17% interest Rate. I asked them to Cancel the Loan. due to Higher Rate of Interest. Next Day an Executive from Bajaj Finance has Called me & told we are Offering Personal Loan @ 12% interest per Annam. Next day he called me 5 times regarding the loan. he told me to Bring the Documents Pan Card, Voter ID, Cheque Leaf. I had Not brought on that day. I informed he not to come to Office. Next Day he called me I am near to Your Home in Bommanhalli. I had informed him to Wait in Bomanahalli i will Bring the Documents. I had signed documents.
On 11 - JAN -2016 i got a call from Bajaj finance regarding the Customer Verification @ 8:30 PM with Phone No.[protected] . they Had Asked about my personal Details. Later I got the Message @ 8:57 from VM-BAJAJ Finance Rate of Interest (ROI) @10.75% approved amount is Rs. 131, 000/-. on 13-JAN-2016 my Bank Account Got Credited Rs. 121, 855/- without informing me. On 21-Jan-2016 i will Checking the Balance in Bank A/c. I had found the Amount is 121, 855/- i checked in Bajaj finance with My Login. there i found rate of Interest @ 19.17% & there is a difference of 9145/- from actual amount. I had checked with Agent Mr, Aruna he had mentioned we had given you @ cheper Rate of Interest @10.75%. Once I again Checked With EMI Calculator it's 19.17%.

Exective Name: Aruna Ph: [protected]. i had asked him to cancel No action taken till Date. I had also Complant to [protected]@bajajfinserv.in there is No response. Loan Application No. SF31384106. Including Insurance Charge the Interest Rate will Be 25% it is More than Local interest rate.

This is to inform that I"m very much disappointed with loan processing practice that has been followed by the Chennai Bajaj Finserv team.

I happen to avail BT option from HFDC to Bajaj in the month of Nov 2015.

Two loans have been sanctioned under SHL:

1.Home Loan-403SHL[protected] Loan amount (Rs.42, 10000/-)

2.Top-up (Mortgage) Loan - 403SHL[protected] Loan amount (Rs.6, 57000/-)

During the initial stage of Home loan process (Paper work) following benefits were promised and it was guaranteed by the manager name called (REVATHY.R) that these will be provided for sure

1. Home Loan ROI-9.5% per annum
2. Zero Processing fees on Home loan
3. Rate Guaranty
4. 0.25% of processing fees on TOPUP (If availed/borrowed)
5. Loan tenure of 20 years

Disappointments:

Point no.1-----As per the service guide that has been received after a quite while of loan disbursement its mentioned interest type ROI (9.64%- fixed for 12 months.

Point no.2-----Yes its been done, as agreed.

Point no.3------I do not see any term as Rate guaranty in your service guide.

Point no.4-------0.50% has been charged against top-up loan as an processing fees.

Point no.[protected]As per the service guide the loan tenure mentioned is 300 months, which is 25 years.

1. Now I"m quite disturbed and even regret to be associated with such non standard banking system.
2. No proper communication (or) coordination was served.
3. Despite of Informing that I would not need the Home Loan protection plan as I already have one with HDFC and the same holds good to change the assignee.
4. Now as I have received the loan details it"s very shocking that (Rupees one lac) has been forcefully charged without my knowledge.
5. when the TOP-UP loan was offered, I was asked to confirm the required amount and I requested for only 3-to-4 lacs which was actual need of that moment, But the loan sanctioned is (6, 57000).

EXPECTATIONS from BAJAJ FINSERV MANAGEMENT are as follows,

* My humble request to the respective authority in charge to remove the uninformed (HomeLoanProtectionPlan) from the principle and resent a new loan details with just the Homeloan principle alone. I hereby confirm that there was no form (or) agreement was made on HLPP.
* Convert the home loan interest to 9.5% as promised with Rate Guaranty support.
* Refund (or) Adjust the excess charged 0.25% processing fees against TOP-UP loan.
* Reduce the Tenure to 20 years, Instead 25 years.
* On TOP-Up Loan, Half of the loan amount that is (3, 14000/-) has been disbursed and I"m yet to receive the remaining amount, I suggest to cancel the pending/left out disbursement and resent the exact loan details which needs to be paid off.

I would expect your team to follow some standards, instead forcefully selling products.

I"m left out with two options.

1. File a case against Bajaj Finserv in consumer court for forging and forcefully selling products to poor customers. (As per IRDA its a day light robbery)

OR

2. COMMIT SUCIDE... so that my family will be relieved from a huge burden.


After making enormous efforts by calling Customercare, everytime I get to hear that your queries are under process and we need 10 more days to resovle your issues.

Now, the supervisor incharge from the CUSTOMER CARE has turned up and asking for proof that I received from the sales team which didn't happen in my case.

Daily 5 to 6 times phone calls from bajaj finserve end [protected] comes regarding to take loan. I am not interested to take loan . So please stop the same if not than i shall move to consumer court. MY MOB NUMBER IS [protected].

I don't no why my card is blocked, as i have cleared all my payment suddenly i recived 3 message that i have 0 balanced left n my card got blocked .So i went to the outlet where i did di last purchase n their i came to know that card my has blocked PLZ resovled my problem My card No -[protected] my contact no- [protected]

Daily im getting 5 to 6 times phone calls from bajaj finserve end from different numbers comes regarding to take loan. I am not interested to take loan. This is really disturbing my daily activities. Now im feeling that i did wrong choosing senseless Finance firm to take loan

I have cleared my loan in month Mar 2015, but still a got message there is some overdue pending. Kindly request you to please share my loan Statement & also provide my customer id and password.

I purchased a Washing Machine on 25/10/2011 worth Rs 12400, paid Rs 4600 and remaining amount was financed by Bajaj Finserv( Loan No. 4100CD[protected]
Due to insufficient account balance all the installments were collected in cash.
There was a dispute after paying all the installments. We went to your office and settled it by paying Rs.2650 (Receipt No.[protected] and secured a NOC on 29/11/2013. I never secured any loan from Bajaj Finserv after the matter was settled.
I never received any call reguarding any dues.
On 15/01/2016, I got a call and I was told that an amount of Rs 54000 was due and got a message that my EMI card, which I never received was suspended and will be activated once I pay 3 installments.
I complained at [protected]@bajajfinserv.in
They claim that an amount of Rs. 62, 936 is due under "BALIC PREMIUM CD LOAN", loan number 410BAL00210326.
I have no idea what is going on.

Mysel[censored]ttam sarkar, very recent I got a call from some one lady (the call came from phone number [protected]), she told that she was from Delhi Police and informed me about that I'm a defaulter and a fraud case with no DL-198-066 had been lodge against me by R. Sharma in Delhi Court, from BFL company and provide me an advocate mobile no [protected] and also threatened me to contact with advocate named as Anjali Sharma within 10 miniatures, otherwise they will prepare arrest warrant against me. I was shocked for sometime but unable to remember anything. after 20 minutes later a call came from phone number [protected] and again threatened me why i am not contact with advocate and one male voice use some bad langues to me and including my family. later i asked that advocate anjali Sharma about clarification she told about bajaj finserv loan no: 4100CD00264662 i have taken 05/06/2012. and the final payment was done on 05/01/2013.After details checking into my portal i saw that bajaj finserv add a addition insurance amount Rs/-2211/, I have immediately talk with bajaj finserv customer care they also told amount due Rs:-2211/- that premium was accepted by me over phone call from bajaj finserv. then why the lady as advocate told me the due amount rs:- 51000/-? why bajaj didn't contact me from last 3.5 yrs, even they approved me another loan no: 4K5DDF02660938 on 05/06/2014, Does Bajaj has any clarification?