In my most regreful decision, I took a loan from Bajaj Finance, Loan number 4040PL00088468. The final payment was done on 11/03/2014, amount Rs. 18657 with transaction number MICI[protected]. Today (29/12/2016) I got a call from some goondas hired by Bajaj Finance to extract more money...the call came from phone number [protected]...He told that my name is on CIBIL as defaulter and I need to pay 22000 rupees more to clear it out. I asked for their name and address, to which he said his name is Ashok (without father) and spoke filthy language, that I'm a defaulter, am I not ashamed of myself and my father is a <bad word> etc...he gave an email id [protected]@vmplc.com...VMPLC is i guess is the gangster agency that Bajaj employed to extract more money and harras customers...Does Bajaj Finance work like this? One more call from these gangsters, I'm going to the police for harrassment. Does Bajaj has any clarification?
Bajaj Finserv customer support has been notified about the posted complaint.
Dec 29, 2015
Updated by bijukurian Couple of hours after the gangsters called, I again got a call from a lady from the same number, and she told that she was calling from CIBIL and that I'm a defaulter, and asking for clearance letter from Bajaj. She was stunned when I told her that she is not calling from CIBIL and that she is from a gangster agency hired by Bajaj for extortion and the company name is Vaishnavi Management Pvt Ltd. She asked, "Who told you that?" and then kept the phone covered with her hand and the faint voice i could hear her shouting at the guys, "Why did you expose the name of the company?" When she returned, she kept shouting at me defaulter, defaulter..and pay up...I asked if she has seen the receipt of the final transaction with Bajaj...she refused to accept that she received any attachment...
Is Bajaj hiring these gangsters to extort money? Are they aware of these goondas doing these to customers? Is Bajaj Finserv not responsible for breeding of these gangsters?
Dec 30, 2015
Updated by bijukurian A day after making the above complaint, I got a mail from Bajaj Finserve:
Dear Customer,
Thank you for writing to us at Bajaj Finserv.
We sincerely apologize for the inconvenience that has been caused and appreciate your understanding and patience.
We sincerely apologize for this incident. We assure you that strict action would be taken in this action. the feedback has been shared with the concerned unit.
For any further clarifications, please write to us at [protected]@bajajfinserv.in
Bajaj Finserv assures you its best service, always.
Yours sincerely,
Bajaj Finance Ltd.
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This clearly shows that Bajaj Finserv is involved in extorting money from customers using illegal agencies like Vaishnavi Management and when these gangsters go overboard their limits, Bajaj Finserv will step in with apologies. Is that all these types of financial goons do to their customers? What about Indian Penal Code? Bajaj Finserv will not dare reply to my post on this portal but definitely will have to speak up when I file this case in consumer court. We will see you in court...
Jan 01, 2016
Updated by bijukurian A day after I got a call from Bajaj Finance apologizing for what had happened and reluctantly admitting to have given out customer contact details to the gangsters (Vaishnavi Management Pvt Ltd). To cover up that, they brought up a new thing that I have a loan outstanding from 2005 and gave a fraud statement from their Experia portal, which never existed at the time I had taken that PC loan. They gave a statement for Rs. 23, 000 outstanding for defaulting Rs. 6405. The PC loan was cleared in full much before I had taken 3 other loans from Bajaj Finance - a washing machine loan, a LED TV loan, and a personal loan, all of which are cleared.
By hiring of Vaishanavi Management Pvt Ltd., Bajaj Finserv has found themselves on the wrong side of the law and now fabricating this new issue so that I'll be intimidated by their fraudulent strategies, and cough up more money and keep my mouth shut. If the allegation is true, where was Bajaj Finance for the last 10 years? Why all of a sudden they realize that the loan is pending?
I had taken a washing machine loan of 35, 000, an LED TV loan of 42, 000 and a personal loan of Rs. 60, 000 for which I repaid back at a whooping and criminal rate of 40% p.a., and I cleared all of them. If Bajaj Finserv employees have a bit of common sense, they will understand that if I can pay back more than 1.8 lakhs for all the loans I have taken from them, why would I default of meager 6405 rupees? It is definitely inefficiency on their part in updating their information when they have introduced Experia or whatever. For that, they have hired the gangsters to threaten me and the filthy gangsters yelling "You are a defaulter...pay up" not just one time but about 5 times.
Bajaj and Vaishanvi Management will have to pay heavily for this illegal activity of extortion and now framing false charge against me. Vaishnavi Management gangsters tried to intimidate me by telling that they are from CIBIL and there is a criminal charge against me and to pay up 23000 rupees. This is a criminal case...
Jan 08, 2016
Updated by bijukurian Several calls from Bajaj Finserv from a phone number [protected], from a woman representative, who refused to give her name and location, I clearly stated that I will not pay a single penny and told that I'll be filing a case in the consumer court. When asked for the correct postal address to which notice has to be sent, she refused to give the address and told to send her email.
An hour later, I got a mail from Bajaj Finserv:
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Dear Customer,
Thank you for writing to us at Bajaj Finserv.
With reference to your mail and discussion on call [protected], We would like to bring to your notice that your loan account number[protected] has accumulated payment return and overdue charges of Rs. 22755.
We have attached the statement of account with details of charges for your reference. Kindly process a payment for the amount mentioned above as soon as possible to avoid impact on Bureau of CIBIL Report and avoid collection calls.
For any further clarifications write to us at [protected]@bajajfinserv.in
Bajaj Finserv assures you its best service, always.
Yours sincerely,
Customer Experience Head
Bajaj Finance Ltd.
_________________
In one hour, the default amount rose from 6400 to 22755. This clearly shows that Bajaj Finserv is fabricating this whole case to divert their attention from the extortion agency that they have hired. They are capable of fabricating any lies against any customer without any accountability. Their lies are nailed now and also by the fact that this lady refused to give the address of Bajaj Branch and also the extortion agency, Vaishnavi Management Pvt Ltd.
