Bajaj Finserv Complaints & Reviews

Hello there, Thanks for your kind response. I would like to inform you that I have a Bajaj Finserv Card ([protected]) with the name Ankit Mishra, through witch I bought a Refrigerator from Riliance Digital Lucknow in the month of January 2015 for that I was supposed to get charged 1125 on monthly basis, however I got charged 2250/- for six months 1125/month for the purchase I did and 1100/month against the loan (456BAL[protected] that I am not aware of even. Please refer the attachment above, same is reflecting in my account but I have not applied for any such loan. According to me I got charged 1100/month extra for continuous six months. Please look into it and resolve the same asap. My contact me over the call as well if required my contact details [protected] and mail id is ankit.[protected]@gmail.com. Wishing to get the closure very soon.

Hello, I got one message from Bajaj Finance (VK-BAJAJF) regarding loan booked on my Mobile number [protected]. I got below message "Congratulations! Your BFL CD loan has been booked on[protected] with Loan a/c No. 4060CD17492262 for Rs. 40950.00 (including down-payment if any). Your first EMI of Rs. 2275.00 will be due on[protected]. For more details of your loan click here: http://bfin.in/?9DC4BB" I have never applied any loan nor booked from Bajaj Finace. Above mentioned Loan account is not related to any of my family. Kindly update your database and make sure that no amount will be deducted from my any of account otherwise I will take serious action. Acknowledge this mail after correction your database within two days. Take on urgent priority. Thanks and Best Regards, Manoj (M) [protected]

Sir, i am a bajafinserv customer i am paying my due regularly. everyday i am getting phone calls to take personal loan when i am telling that i dont want nobody is listening to it my mobile number is [protected].please stop it.or i have to move to consumer court.

Hello, As I Haven't Taken Loan As Mentioned Below, BASIC PREMIUM CD LOAN 405BAL15455436 Loan Amount Rs.5, 541.00 EMI Rs. 693.00 First Due Date .[protected] Why Should I Pay ? Mo.No.[protected] Customer Welcome, hemant mhatre Inbox|Alerts | Logout Welcome to your Experia Home Here is a summary of your latest loan accounts: Loan Account Loan Amount EMI Amount Tenor(In Months) EMI Due Date BALIC PREMIUM CD LOAN 405BAL15455436 ` 5, 541.00 ` 693.00 8 [protected]

I had brought to notice that my bank account is going to change but still why do I have to pay EMI in cash. I had come to office to early to drop a cheque of the EMI amount. But still the cheque was rejected and asked for cash. Fake people you are. Giving wrong information to customers is illegal.

Hai sir naan murugan bajaj loanil[protected] andru bajaj pulsar bike vanginen ennudaiya sontha karanukaga motha due 24 9 due correct ah kattitu vanthom 10th due katrathuku munadi vandiya otuna aalu spot out so due katta mudiyala vandiyayium chees panitanga now enaku vera new bike eduka pona cibil list la en name with full details irukku so new bike eduka mudila so konjam help panunga sir bike detail bajaj pulsar black 150cc bike no py 01 bh 5541 my contact no is [protected]

HI team, I brought some furniture from Bantia Furniture, Attapur, Hyderabad. It was damaged. I approached both bajaj and bantia and raised it. I stopped paying my EMI's to bajaj later on as they disconnected my call everytime i tried to reach them. Now they asking me to pay complete amount or a case will be lodgged in delhi high court and and harrasing everyday with lots of calls.

I had complained in customer care thrice but no one has turned yet to deal with my complaint. since the winter is going on and hot water is very much in need but my geyser complaint is still pending. my complaint no. 8089509. if company harass like this customers who will buy bajaj products. please take it seriously contact no. [protected]

My emi card no. [protected]. My contact No. [protected]. I brought Samsung mobile through Bajaj EMI card in May 2015 by 7 instolment of 2000 rupees .Duration of loan is 2 July 2015 to 2 January 2015.Current month instolment didn't debit from my account.I request you to take my instilment on time and don't down my account's Cibil score.Because it's not my mistake. Sometime later I need home loan in any bank.If my cibilscore go down I don't get any loan from finance company or bank by your mistake.So Please see My request simpathicaly.

My name is Rajesh Bhalerao Dear sir, My name is Rajesh Bhalerao my loan account no. is 5770CD06209413 First I want to tell you bajaj executive in Vijay sales dombivli did mistake and he start my emi from my old account which is already closed and I already given him cheque of another bank And because of this mistake my emi bounced many time n my emi card card is blocked by company 2months before I got call from executive that if you pay our full penalties we will start your card in 15 days and after that I paid my full penalty but still my card is block n both collection department executive n thane branch executive not responding me properly Because of him I suffer problem n also my sibil record damaged. They charged penalty to me, n that penalty I already paid.. Imexecutive give false commitment to me that we will start your card within 15days if you pay your full penalty.. ..why should I face penalty's for his mistake.. Because of co. mistake my sibil badly damage who will pay for that..

I m PURUSHARTH SINGH from noida. I bought one lg microwave in the month of october, 2015 from reliance digital on EMI with bajaj. For the products EMI amount is 1449 and total loan amount is of rs 21, 728 but as i can see an additional loan of amount rs1491 named BALIC PREMIUM CD LOAN (582BAL[protected] is also reflecting. Initially I did nt purchaced any thing and I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra cost is being associated with my EMI amount also i have not got any document regarding this as well? Please clarify me and i dont want any deductions from my account Please help! Regards, Purusharth Singh India News [protected]

Bajaj city motor's, pilibhit by-pass road, bareilly, uttar pradesh, 243006. 👈 this is the full address of that showrooms service center who's service center staff was abusive and was not listening to my points and also they were talking to me below there levels and how can anyone talk to there customers... service i have ever experienced from bajaj... i want legal actions regarding them...

Hello, I had opened a LOAN account with BAJAJ FINANCE in the year Oct, 2012, Where I purchased a LCD and had a auto debit option activated from a HSBC account, and the loan was paid in full. I was given a EMI card for future purchases. I again opted to purchase a new product13/July/2015 from Bajaj Electronics, and the transaction was processed basing on the documents provided and and the Bajaj Finserv employee at the help desk made sure he have all the documents and processed the loan using the EMI card. The documents that were submitted were, 1)PAN card 2)Driving licence 3)New bank A/c details.(which included a SBI chque No:-762905) The Bajaj Employee asked me for a new cheque for ECS deduction. I submitted the above cheque, and the Bajaj employee confirmed the same will be updated for payments. The first payment was due 05/Sept/2015, I received a call saying that A/c details are not updated and have to resubmit ECS form. I was asked to write a email to "[protected]@bajajfinserv.in .", I did the same, but didnot receive any help except a auto system generated response asking to submit the ECS form filled. Me residing in Hyderabad got declined by the bank authority to approve the ECS approval at SBI authority, Hitech city branch. Infromed the same to the employee who called to update the details. The same employee said to write a mail and also make the payment personally at the Bajaj office, Kukatpalli branch and also asked submit the ECS form. The Bajaj employee himself while making the payment said this will not updated until and unless it is being approved by the bank authority. I could not do that point of time, because the said a/c was opened in Visakhapatnam main branch. I did not feel that it sensible to travel all the way from Hyderabad to Visakhapatnam to get the ECS form approved. I also kept the funds available in HSBC a/c, which I didn't want to use, just in case. So that the EMI could be withdrawn. This time also, I received a call saying that the EMI was not received Dated 07/Nov/2015, when I had the funds available. A Bajaj employee named Dinesh Dubey (Cell No:-[protected]) called me and asked too make a payment online. As per his advised I made the payment. A Today 17/Nov/2015, I received a call from Baja Finance, informing the a/c number is not updated. As advised, Spoke to customer service, who could not help me saying that limited access to details. Again I gave try and asked for a supervisor, Supervisor/manager was not available, waited for the call. Someone from Bajaj Finserv called and got me connected to Md. Gaush, Bajaj Finserv Branch, Kukatpalli, said will contact the branch and will call back within 10 mins. I am looking forward, to get this issue dealt legally now, to get my credit score in place, if was reported incorrectly anytime, and want to go as per legal norms and terms to get this hassle and harassment stopped and compensated. And am looking if there is a possibility to fight the issue and get a resolution for the same. Looking for a response. Thanks and regards Prakash Sambana Cell:-[protected]

I applied for a pre-approved personal loan with Bajaj Finsev. On the context of the same, the representative of the company collected my documents along with 6 blank cheques and 6 ECS forms duly signed by me. After, collecting the documents, there has been no response from the Bajaj Finsev and on enquiry it has been brought to my notice that the loan has been reject even if it was pre-approved. Taking the above incidence into account I asked for the blank cheques and ECS form which the representative of the company collected for which I have been informed that it will be couriered to me.Even after 2 weeks, the same has not been received by me. Also, on contacting the customer care center that is based at pune and inquiring about the status of documents dispatch the calls are being disconnected and no information is being provided.

Hi My name is Rohit Sharma (ph no : [protected]) This is to inform you that there was a loan approved under my name however it was in regards to a Samsung phone at the Mobile store in Ghaziabad on 13 Nov 2015. I did called the customer service but today I have received a mail stating that your loan application has been approved and I have already put in a request to cancel the loan at the very same time . Its been 4 days now I have spoken to Rahul (field representative ) who took my request at the Shop ( The mobile store) and then I have also spoken to his Team Leader (Vivek Yadav, [protected]) but nothing has been done so far and now they have stop picking my phone ... here is the email... Hi This is to inform you that there was a loan approved under my name however it was in regards to a Samsung phone at the Mobile store in Ghaziabad on 13 Nov 2015. I did called the customer service but today I have received a mail stating that your loan application has been approved and I have already put in a request to cancel the loan at the very same time . Its been 4 days now I have spoken to Rahul (field representative ) who took my request at the Shop ( The mobile store) and then I have also spoken to his Team Leader (Vivek Yadav, [protected]) but nothing has been done so far. Please take this as a customer dissatisfaction and contact me ASAP. My number is [protected]. [protected] Forwarded message[protected] From: "Rohit Sharma" Date: Nov 15, 2015 11:57 AM Subject: Cancel my loan application To: Cc: Hi This is Rohit Sharma my sfid number is 29020190, wp : 37903353 and loan amount : Rs 52900 Please cancel my loan application

Date of Incident : 11/11/2015
Client Number : 14015327

I bought a Samsung LED TV 32 inches - 4100 model on[protected] through Bajaj Finance, Pondicherry. The salesman advised me to take an extra warranty of Rs.198 and i agreed on the same. Meanwhile, i have been paying my EMI regularly and even in advance.

I paid the 6th month EMI and on the same day i received a message saying "An amount of Rs.594 is overdue in your loan A/C NO. 458EWC09879750 . Pay the same + charges urgently and avoid legal action. Contact our Branch.."

I immediately approached the Pondicherry branch and i was informed that they have not deducted the extra warranty amount of Rs.198 since the month of May and hence i will need to pay Rs.198 for 5 months including a fine amount of 150 for 5 months. I was completely shocked, as the mistake was not from my end. I have already agreed to pay the extra warranty amount. The entire mistake lies with the company and its employees, as i can only make payment if you charge me. It is the company's employees who have to be responsible and update systems as per customer's agreement.

They have also recovered extra warranty amount of Rs.198 for 1 month alone from my bank on 28/9/2015.

Moreover, they are not accepting their mistake and advising me to pay the said amount first and later we shall discuss on the same. This is something unacceptable. I am ready to pay the extra warranty amount alone which was left unpaid. But i definitely cannot pay the penalty amount of Rs.150 x 6 months, as the fault lies with your company.

I contacted your customer care regarding the same and i was informed that my card has been blocked due to non-payment of the dues. I am really upset on this injustice which has happened to me.

Please note that till date, i have purchased 5 products using your Bajaj Finserve and have cleared all dues on time and have got the NOC.

Being a valuable customer of yours, i kindly request you to fix this issue by

i) sorting the person who has committed this error.
ii) Charging me only the extra warranty amount of Rs.198 x 5 months
iii) Unblock my card

Looking forward for your soonest reply.

Hello Team, I am writing regarding my LAN # 5790PL04143170. For this month ECS has been bounced due to some Mandate issue from your end. I already made payment online. I tried to contact at your customer service number however not able to connect. Don't know what IVR you have changed. Please make sure that my cibil should not be impacted due to technical fault at your end. Please also arrange call back at below number to make me understand what is the issue here and how this can be resolved. I try to download the form your website but its not there. Also ensure that there should not be any charges as I maintained sufficient balance in my account. Regards, Ankush [protected]

I am Prem bansal of Rohini and bought a Samsung fridge in Emi through Bajaj finserv.i already paid all the money but still they are messaging me to pay 2500 as Emi.I request you to solve my problem.my phone number is [protected] or [protected].

This is with respect to the service request raised by me associated with my personal laon having number - 4404SAL03663301.
Service request number is SRN04156596

Background:
I took the personal loan from Bajaj at 15.575 % ROI for an amount 6, 50 laks ( out of which 50k was for insurance) and Amount of ` 5, 84, 394.00 disbursed on[protected].

I did closed this personal loan in the month of april 2015.
I requested Bajaj team to do the closure/surrender of the insurance - but was told that i can do so only after completion of 1 year.
So after completion of 1 year, when i submitted all the documents over mail asking for closure and refund of the insurance money - it's strange that i havent received any update nor any call from your team.
Every time i make a call to their customer care, only thing i hear from them is - request is pending with insurance team and they will refund the money in next 4-5 working days and that too only 19+k will be amount which they are saying that i will be getting as part of refund which is next to impossible to believe.

There is absolutely no update over mail nor through call and no trasnparency for the reason of delay. It's such a torturing experience im going through and feel so helpless. Never expected such un-professionl behavior and handing of customer's requests from Bajaj.

Such a pathetic and disgusting behavior/handling of service requests from your team.
Shame on your part.

I'm only requesting to give back my hard-earned money with interest for the delay and pain that your team have given to me. :-(

Hope, any one of you have any courtesy and feel responsible for service requests, that i hear from you over call by today.

~ Vijay

Dear sir, I got a message from bajaj finserv to download app for instant quick approval of loan and through the app i have processed for a loan and its now approved for 90000.Through the approcal status i have visited near by mobile store and met the bajaj finserv ececutive, he has comitted that we can process your loan without any documents with only id proof. With his comitted i have sold my old phone. Now they are saying your loan cannot be processed. Asking the reason they are not able to reply. wrote a mail to support team no response.