Bajaj Finserv Complaints & Reviews

I have a Consumer Loan from Bajaj Finance and have paid my 5 EMI's and have also applied Credit card by paying 200 rupees but have not recieved the card yet also there is no phone number to contact the consumer loan dept to get any info and no options available on IVR also no mails are replied, Customer Service is pathetic, i want the card or the amount to be refunded with an apology letter sent, my loan a/c number is 4040CD07624315.

Contact # [protected]
Email ID: [protected]@gmail.com

Complaint I am vikyath from mangalore . I bought one Sony 42 inch TV from harsha, [protected]@gmail.com complex, k s Rao road . For the products EMI amount is 4175 but my EMI amount deducted (thru ECS) per month is 5142 which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 967 being charged on every month because of BALIC PREMIUM CD LOAN (422BAL[protected]. I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra cost is being associated with my EMI amount also i have not got any document regarding this as well? Please clarify me why this extra amount is deducted on every month? Please help! As you can see in above statement.. Please take strict action.. I would like to convert method of payment through ECS into hand to hand cash payment. Account name namitha bhuvanesh s

Balic premium cd loan 405bal10017731
We have never opted for balic premium cd loan 405bal10017731 for rs2562/-.

This is serious breach of trust and cheating, as we have never opted for such loan, we had only bought a mobile phone, for the emi amount is 1910/-, which should be charged to our account, you can invariably charge our account thru direct debit for this kind of loans, we were thing bajaj is reputed financer of loans, and such things certainly makes us feel and disgusting fraudulent ways of earning profits, by making us scape goat by charging such fraudulent amounts. We request you to cancel this loans with immediate effect and ensure this is not been charge us in the future...It such a pain to write such mails for some non nonsensical issue of charging... Pls remove it with immediate effect, otherwise we will have to file a consumer complaint and do stop payment of further emis.

Regards
Z.R

Name : Apurba Kabasi Ph [protected] E-mail : [protected]@rediffmail.com Bajaj Card No. 4705 Complain: I purchased one HP Pavilion Laptop from Cyberworks And Co LLP, 32 Chowringhee Road, Kolkata 700071 on 28 May- 2015. Bill amount = Rs54150/-, Down payment that I made was Rs 18801/-, I avail Baja Allianz finance as an old customer of l Baja Allianz, As per their calculation I will have to pay six EMI of Rs6017. I received on SMS from Bajaj that EMI of Rs 6709/ is due on 02-July. It may please be noted that without my consent and without giving me any types intimation either over phone or e0mail, they issued a letter for one year extended warranty of premium Rs4211/- having policy no. OG –[protected]-00168211. I strongly disagree with this type of attitude from local authority. I will not take any such type of extended facility. I agree to pay six EMI of Rs6017. Please take immediate steps to rectify the fault from your side and send me corrected Emi values, otherwise I will asked my Bank authority not to clear the EMI amount. In the worst condition I will be compelled to go for Consumer Forum against such incidence.

I had taken a loan from Bajaj finance to purchase a phone, everything was going in order once there was issues with salary account so, the ecs was failed they were authorised try twice from the bank account, however they tried to take out 4 times resulting in multiple failures of ECS transactions, resulting in closure of my salary account, there was one installment left and this issue was created, however it was informed to them on right time when they contacted me for failed trasaction that i will make the payemnt on coming month as my salary would be credited and was paid on the same day i promised, no contact number through which a customer can contact and resolve issue, automatically whenever they want they can try a create a mess, you tell what should i do and how can i sort this issue, because i wont be getting salary in my account and it is also affecting my credit ratings as well. Sahil Sharma [protected]

Sir, We purchased Onida Tv in Vasanth & co at Perundurai Road, Erode on 25/10/2014 for the Amount 30, 000 at 0% interest. EMI Rs.2000(Two thousand only) has to be deducted from our bank account, instead EMI Rs.2119 (Two thousand one hundred and Nineteen) was deducted every month. Take necessary action to deduct only amount 2000 and so far deducted extra amount to refund. My contact no :[protected]

Dear Team I have boughted 1 Washing machine and 1 grinder at vasanth & co through bajajfinserve as 0% interest ( 2 A\C) on same day. Now they deducted amount other way. They closed 1 account based my information after 4 EMI paid. and opened new A\C. ( They wongly mentioned EMI 09 instead of 10). But They still not adjusted what I paid, at my welcome letter. And another A\C they deducted Rs.300 (150*2) extra (over due as they said). But i never did late payment or missed payment. I cannot make call to the customer care(?) there is no care. and if they picked our call, they dont know how solve the problem. they just byepass the issue thats it.I have registered / raised so many complaints through mail and portal also. Nothing happened. kindly help me in this regarding. I am ready to (pay) close this 2 accounts. I have all the proofs in my hand.

Hi Bajaj Finserv Team, This is to put to your kind notice and seek an action of some complaints i have regarding my personal loan with Bajaj Finance. 1) My first complaint is regarding the refund of interest of 9 days since I received the loan amount disbursal on 09th June and as per the repayment schedule my 1st EMI will be deducted on 02nd July hence i should be charged interest of 23 days for June month but since the EMI scheduled for 02nd July will have 30 days of interest calculated hence could you please arrange for a reversal of interest of 9 days. 2) My second complaint is regarding cash back of Rs.7500/- committed by Ganesh Kumar ( DSA Agency) in lieu of 1% processing fee charged by Bajaj Finance in which i was told that though the company is charging the processing fee of 1% i.e Rs.10, 000/- but Mr, Ganesh Kumar will refund Rs.7500/- to me from the commission received by him on this personal loan application since he is the one from whom this file was sourced and he is running an individual DSA ( Direct Sales Agency), to also let you know that Mr.Satyendra Kumar ( from Bajaj Allianz Staffing Solution as satyendra.[protected]@bassindia.com) has heard our conversation and also agreed on this proposal and now after the disbursal of the amount Mr. Ganesh Kumar is refusing to refund the amount of Rs.7500/- committed by him before the disbursal, also to let you know that i was in a constant pressure from Mr. Ganesh Kumar and Mr.Satyendra Kumar for the final disbursal of the amount since i was not ready to pay any processing charge but since it was their monthend on 02nd June 2015 and hence i was given this offer of refund of Rs.7500/- because of their target completion. I have also applied in HSBC for personal loan being an existing customer and my file was in process with HSBC at 12.99% ROI with NIL processing and part payment fee but since it was taking a day or two more hence i was pressurized by Mr.Ganesh Kumar and Mr.Satyendra Kumar to send a confirmation mail for Bajaj Finance personal loan on 02nd June 2015 due to monthend date. 3) Complaint regarding an amount of Rs.1, 250/- towards Financial Fitness report, in which i was charged an amount of Rs.1250/- from my final disbursement amount though i was not sure about this charge but on the good faith i replied on the final disbursal confirmation as OK and i was charged for an amount of Rs.1250/- but i don't need this report since i haven't asked for it but it was forced to me in final disbursal. I now want Bajaj Finserv team to take action on these points and give me a proper resolution of the complaint and take action on the people involved with regards to complaint no.2 regarding cash back and advise on this cash back. Hope to get a positive reply on these complaints else I will write this complaint to senior management team as well including Mr.Rahul Bajaj / Nanoo Pamnani and other senior management team of Bajaj Finance and Bajaj Group in case if i don't receive a positive reply and action on above complaints. Thanks, Niraj Agrawal Mobile:+91 [protected]

My 2nd EMI of Rs- 1990 has been credited from my account on 5/6/2015, but till date I have not received the received as got in my last emi of May15, What is the reason why it is not issued, who is the responsible man, 19 days have passed, but no any action taken sand the receipt immediately. otherwise it will viewed seriously.

Unauthorised Deduction of Money from Bank Account: 1. I was told by bajaj finserv officials that I have a pre-approved loan of Rs 432000 approx. The person who contacted told me that ₹407000 will be credited to my account out of the total amount after deducting various taxes and charges. 2. My SBI account was credited with ₹ 407000 approx on 19 June 2015 . On 23 June 2015, ₹ 5300 was deducted from my bank account in the name of Bajaj finserv. 3. When I contacted Bajaj finserv officials, they told me that the amount was for INSURANCE which is compulsory on taking personal loan. During the entire process I was never informed about the INSURANCE scheme and money has been deducted from my account without my knowledge and approval. 4. It is illegal to force any customer to take insurance policy or to deduct money from somebody account without his knowledge. 5. When I spoke to your officials the way they responded was really shocking . 6. I am writing this mail as a final resort, before approaching Consumer Court to sort this issue legally. 7. Expecting a reply soon. Regards, Capt ML Thangarajan Sent from my iPhone

Please note my installment is only rs 1634 but every month rs 2633 is deducted from my account. This is happening for the last 4 months. I had intimated the same to your office twice and given a written complaint when I came to know some insurance amount is getting deducted by mistake of your staff member. Even though your team had apologised and assured will refund the amount and rectify the mistake, the problem is still unresolved. I need an immediate resolution at this case and I had earlier pointed I lost 2 of my paydays as I had to visit your office seeking a solution. Kindly do the needful to refund the excess money that you have debited from my account during the last 4 installments.Also there was a bounce charge incurred eventhough there was 1700 rs was in my account and the cheque bounced as you were deducting 2633 from my account. Hence kindly do the needful to reimburse the eccess amount deducted from my account including the unnecessary cheque bounce charges. Mariyath m.[protected]@gmail.com [protected]

Hi, I went to showroom at Madurai (Tamilnadu) and booked a Sony TV for 1, 18, 000 and instantly my loan has been approved for 1, 18, 000rs and after approving my loan they showroom person told me that we don't have stock for this product and only having showroom piece if you want that showcase piece i will give you immediately and then i asked the person to give fresh piece and he told me that you will have to wait for 2 days to get the fresh piece of product, then i accepted that i will wait for 2 days to get the product, now it has been 20 days. no one is responding properly in showroom and everyone is saying that still the product hasn't come yet, now i don't want the product anymore and now wanted to CLOSE MY BAJAJI FINSERV CONSUMER LOAN, Please close the loan. Thanks Saravanan+[protected]

Hi, Iam Yasrab from Chennai. From past 6 to 7 months Iam making my payments on time due to some bank issues my money not got debited. The guy who called me. He is speaking in filthy language and very much irregular in cause. I have the recording what he had spoken and I will go to police and filing a case against him. His no is [protected]

Hi, on my eligibility i was approved 3 lacs of loan against mutual fund by company. I been asked to pay 1st yr EMI upfront rs 30000 which i paid then i been asked to pay rs 37080 for NOC from income tax dept. Since i needed money so i paid that too somehow. After 4 days of communication i been told that my application is rejected. Either i wait for 1 month or take my money back. Since company received 500 applications. Then i been told to wait for 15 days for my money. Very poor customet service & worst approach.

People from Babj finserv keep insisting me to pay due amount of Rs. 9000 for not availing any loan, loan a/c no. 403SCE05007423 If the tranactions taken, please send me all relevant documents to me. which I have been asking your people for the last eight months. Hope I get those documents soon.

I am having Bajaj Finserv EMI card with limit of Rs.1, 00, 000/- and I have cleared all out standings and present limit of Rs1, 00, 000/-. When i was taking a new consumer product within a limit of my EMI card. Bajaj representative were not accepting EMI card because the reason is Your EMI card is Urban area (Davangere - 577001, District Place) and Chitradurga -577101 District Place ) is a Rural.Is there any classification of rural and urban please confirm me. And chitradurga - 577101 District Place (karnataka) How is it clasified as a rural place.Kidly do the nedful. Regards Praveenkumar

Respected sir, I have send u a images in that clearly shown that all EMI of the product which I haven taken . Then also u r company deducting money from my A/C, plz tell me why r u deducting money from my A/C plz tell me the reason. We have all the proof and bills of paid Amt. Thanking you.

hi I am a customer of Bajaj electronics, but didn't received my card and account details so how to check my details say how many more months do I need to pay my EMI's. My name is arunreddy Syamala and mobile number is [protected] am from Hyderabad.

Dear Sir/ Ma'am, with reference to the above subject, please find my loan detail below mentioned Consumer Durrable loan : 4040CD[protected] Rs.14, 600 (Paid By Cash) Consumer Durrable loan : 4040CD[protected] Rs. 21, 900 (Paid By Cash) why Cash Payment?:for EMI Diduction i had given bank details for ECS at State Bank of travan core, after 3 months EMI diduction i was unable to maintin balance at SBT so, the same informed to customer care that give any other alternate solution or please change it SBI or ICICI bank they said we are not able to change your ECS to othe bank and you can pay bay cahs to our executive which i have doe the same. Problem : above mentiond loan details, i have taken lin 2012 which is closed in 2013 now they are asking that you need to pay late payment fees and and check bouncing charges Rs.14691/- I;m getting a call s from below mentioned numbers that saying that i'm lawyer calling from delhi high court. 1. [protected] 2. [protected] 3. [protected] 4. [protected] After taken bajaj customer exective suggestion only i have done by cash payment to Bajaj executive person (Mr.Manjunath - RT Nagar, Bangalore - Payment collector) please help me out or give suggestion what should i do ? should i do this payment ? awaiting for your reply !!! Thanking You, With Best Regards Ranjit Kumar

Name:Sukesh R Loan App No:[protected] We applied for personal loan of Rs3Lac with bajaj. process started on 1st week of May'15 but the approval of done on 15/6/15.We were promised ROI of 14% but when approved they had charged us 20% with 17k processing fee and additional Insurance.None of these points were discussed with us or intimated to us. We were promised that the process would take about one week but we had to go through a very tedious process for one month providing one or the other document daily and Mr sidappa suddenly wanted my wife to becme a Co Applicant where I was eligible to get the Loan only on my individual profile.The representative Mr Sidappa-([protected])siddappa.[protected]@bassindia.com did not give us info nor did he reply to any of our calls after approval to give clarification.After trying many times he picked the phone and used abusive and threatening language on us.Hence, we tried reaching the manager Mr Sathish Kumar S ([protected]);who after two days answered our calls.Initially promised to resolve our issue but later his behaviour and approach too was not acceptable and he was no different from Mr Sidappa.When we asked contact to reach to his higher authority for resolving the issue he very adamantly answered to us that for Karnataka region he is the Head and his boss does not have time to resolve our small query.We are in the process of cancellation but we would like to have a clarity as to why we were treated badly, promised for a loan and cheated with wrong ROI and processing fee that too with un intimated delay of one month from Mr Sidappa and from Mr Satish(who is suppose to be the Regional Head-who sits in residency road Bangalore).The are giving us loan but not for free to treat us badly.There should be some sort of professionalism which Bajaj Finserv lending has to inculcate in their empolyees.