Bajaj Finserv Complaints & Reviews

Dear Sir/ Madam.

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution of your query, could you please share your loan account number along with your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending

Dear Customer.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject..


With regards,

weCare
Bajaj Finserv Lending

Dear Customer,

Greetings from Bajaj Finance Ltd!

With reference to your post and our discussion we wish to inform you that your request on the Balic Loan cancellation stands closed as we have cancelled the insurance in our records. We have shared the Statement of Account for your reference. For further clarification, please write to us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

Dear Customer.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject..


With regards,

weCare
Bajaj Finserv Lending

Dear Customer,

Greetings from Bajaj Finance!

With reference to your post we wish to inform you that for your loan account number 4030CD00236100 we have received the amount of Rs 7000 paid by you. However we observe from our records that your loan has accumulated payment return and overdue charges of Rs.9, 650 due to which we are unable to close the loan and issue NOC. Kindly process a payment for the amount mentioned as soon as possible. The amount can be paid in Cash/Cheque or DD drawn in favor of “Bajaj Finance Limited”, payable at branch closest to you. Post which we would close the loan and issue NOC. We have attached the statement of account with details of charges for your reference. For any further clarifications, write to us at [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

Sir,

Can you look at statement that I have paid rs.15046 after the payment of rs.7000 as per your statement you have to repay me rs5396 apart from this I have done payment of rs 3249 with 11 shorts instead of 10 that amount itself comes total sum of rs35739. My dew is 32490. Thereafter I have paid 7000+15046=22046 so I have paid 57785 till date. I have requested you to kindly go through the statement and give me waive of the interest n charges which is extra fined. I paid nearly 58000 instead of 32000 so kindly repay the remaining amount of rs25295 and issue NOC too.

Dear Sir/ Madam.

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution of your query, could you please share your loan account number along with your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending

Dear Customer.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject..


With regards,

weCare
Bajaj Finserv Lending

Dear Customer,

Greetings from Bajaj Finance Ltd!

With reference to your post we regret the inconvenience and request you to kindly help us with your contact details and other loan details so that we would get in touch with you to understand your query and rectify the same. For any further clarifications required please do write us on [protected]@bajajfinserv.in

With regards,

We Care
Bajaj Finserv Lending.

Dear Vijay.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject?


With regards,

weCare
Bajaj Finserv Lending

Dear Sir,

Greetings from Bajaj Finance Ltd!
With reference to your post and our discussion, we would like to inform you that your EMI card ending XXXXXX has been permanently suspended inline with our credit policy.
For any further clarification, do write to us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

Dear sir, madam


Plz active my emi card my card no :[protected]

All the payment settlement rs 12228 date[protected]

Plz active immediate

How many time sent mail plz response

Plz closed my emi status

My loan no: 4210cd00097272

Plz closed my emi status
Plz closed my emi status

Thanks regards
Mnrifas
[protected]
[protected]

Dear Sir/ Madam.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject?


With regards,

weCare
Bajaj Finserv Lending

I have already done lot of mail communication but still there is no response.
U peoples (Bajaj Team) just try to Chet with me.
But fortunately i have found your intentions on time but again you people don't try to modify it.

Also is there any SLA or esclation matrix as my complain is pending more than a month.

Regards
Prabhash

From: Prabhash Jain
Sent: Wednesday, March 18, 2015 9:09 AM
To: bajajfinserv.in
Subject: FW: Interest Details

Dear Team,

Thanks for below mail & reply.
You may call me at [protected] also

But my concern still remain same.

Let me explain as per your detailed calculation attached.

Can you please check how my ROI(rate of interest was increased from 14.7488 to 18%.
Means up to EMI no. 11 ROI is 14.7488 but after prepayment of Rs. 52709/- it goes increased to 18% for EMI no. 12

Also It is very difficult to contact your phone banking officer on your costumer care ID. I have already invest lot of hours to case them. But always busy, busy & busy. Three times I had mail same concern but nobody taking it seriously . yesterday I had spoken to Mr. Mohanty he assure me that I will get my complain no. after completion of call but still its pending.

Again you peoples are sanding statements without checking is properly.

One honest feedback from my side.

I have a great exp with Bajaj before 13th March 2015 I have also recommended to lot of persons for same due to services I have received. Infect lot of banks offers me to do balance transfer on lower interest rate but denied due to your service & care about your customer. But now I am feeling totally deffrent because I feel harassed due to your team negligence.

Hope for your earliest & correct response.


With Sincere Regards

Prabhash Jain


From: [protected]@ [mailto:bajajfinserv.in [protected]@bajajfinserv.in]
Sent: 17 March 2015 18:53
To: Prabhash Jain
Subject: Interest Details

Dear Customer,

Thank you for writing to us at Bajaj Finserv.
We tried to reach you on your registered mobile number [protected] but we are unable to do so as this is has been under Do Not Call facility.
As per revised repayment schedule, you have concern that in your emi - the interest has been charged more than your principle. To clarify the details please find the attached repayment schedule and statement of account.
After adjustment of your partpayment, the emi amount is constant and the loan tenure has been reduce. If you check the schedule at the begining time of your loan the interest portion was higher as per your outstanding balance. It is system generated one calculations and on the balance amount the interest and principle will get charged.
You have saved the interest on the amount of Rs, 52, 709.00/- to share the information in details we reqeust you to please share your alternate contact number and suitable time for discussion.
For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj Finserv assures you its best service, always.
Yours sincerely,

Bajaj Finance Ltd.

Dear Sir,
Greetings fro Bajaj Finance Ltd!

At the outset we would like to apologise for the inconvinience caused to you. In regards to your query regarding your count of EMIs pending & incorrect ROI reflecting on your repayment schedule, we would like to assure you that your request is under process & we would be resolving the same with least possible delay. Thank you for your understanding. Regards, Bajaj Finance Ltd

With regards,

weCare
Bajaj Finserv Lending

Dear Sapna.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject?

With regards,

weCare
Bajaj Finserv Lending

Dear Sapna.

With reference to your post and our discussion, this is to confirm that we have cancel your insurance loan for Loan Account Number 580BAL08426329, also we request you to share the invoice copy which will further help us resolve your downpayment related complaint, For any further clarification please write to [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

PLEASE SEND CUSTOMER ID RELATED TO PL. A/C NO 410PST42350519 TO MY MAIL ADD. [protected]@gmail com

Dear Sir/ Madam.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

Dear Customer,

With reference to our post we tried calling you but could not contact you, we would like to inform you that we are currently in process of investigating your issue .We shall revert back to you in the next 24 working hours.For any further clarifications, do write to us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

Dear All,

Thank you so much for your help, now please do let me know the amount will be getting deduct from May, 2015 for my LOAN on Sony LED.

I will be waiting for the amount to be credited in my account which has been deducted for the cancelled loan.


Thanks,
Sapna Maity.

Dear Sir/ Madam.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

Dear Customer,

With reference to our post we tried calling you but could not contact you, we would like to inform you that we are currently in process of investigating your issue .We shall revert back to you in the next 24 working hours.For any further clarifications, do write to us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

Dear Sir/ Madam.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Dear Sir/ Madam.

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution of your query, could you please share your contact details and your email Id .

With regards,

weCare
Bajaj Finserv Lending

Dear Sir/ Madam.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Dear Sir/ Madam.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Dear Sir/ Madam.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Dear Sir/ Madam.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending