Bajaj Finserv Complaints & Reviews

I missed to pay a emi for April month, an uneducated bajaj finserv employee(Name: Murali[he told, but i don't know the real name], Phone number: [protected], [protected], bangalore) called me and asked me to pay the emi, i informed him that i will pay the emi on 30th April. He was calling me and disturbing me on 29th April, i was at a meeting at that time, so i asked him to call me later in a text message, later he used lot o[censored]nwanted rude and bad words in mobile text message, around 2PM i called him and told him i will make the payment on 30th April, immediately he started to talk bad words at me. I am having all his text messages with me and i have recorded all his calls. He is telling me that he is going to come to my house and [censored] my wife, mother and sister. Does that fellow knows the meaning for the word [censored]. I have all his messages and 30min of 5 different voice recordings, this is really bad. I am going to make this as a big issue. I am planning to spread this in media. Please give me your executive email id i will send all the text SMS and voice recordings of that fellow, after that you take a decision. Please don't send this fellow to collect the emi to girl customers. He is very very bad. He don't know how to behave to the customer. He is telling the customer as a beggar, he don't know proper English also.

I needs a personal loan and i tried to apply online but my state Kerala was not there i asked this through mail but response and leave it.After that your customercare executive called me and said we will gave u loan and its approved 1, 08, 000 also she talked about the emi details and said ur executive will come and collect the documents but no one came i was waiting in my office.So i called to trivandrum office then they said we are unable to give you its not in our geographical area.Is this is the way towards a customer.I was your regular customer and u called me and said loan is approved then telling NO...so irritating.I complained through mail several times but no response[SR number--SRN02882426, SRN02943072, SRN02970873].After that i posted in your fb page u said gav ur contact number we wil resolve it soon i gave u my details u didnt contact even a single time.After that u said new loan is approved again no response check ur fb posted by RATHEESH J.Yesterday again asked my contact number but no response.I didnt expect such bad way of approach to your customer.I called your customercare she doesnt approach in a good manner.Please take necessary action for atleast this complaint and approve my personal loan... RATHEESH J [protected]

MY name is H N Sridhar i got Loan From Bajaj Finserve My loan A.c No - 4040PL00072807 and also i cleared all EMI but some bouncing charges has pending but some one called me from bajaj finance customer care and scolding to me and my wife in bad word and also i paid 6324 as bouncing charges

RESP. AUTHORITY... REGARDING ABOVE SUBJECT THIS IS TO INFORM YOU THAT I ( DR.SANJEEV SHAH ) HAS TAK EN DL (LOAN TYPE ) ACC. NO. 4180DL09069708 FROM YOUR COMPANY BEFORE 20 DAYS AND I GOT YOUR LETTER OF MONTHLY EMI STATEMENT .AS MENTION IN LETTER THERE IS A LOAN AMOUNT OF RUPEES 1242559 ATUALLY I APPLIED FOR ONLY 1200000. RUPEES 42559 OF INSURANCE HAS BEEN CHARGED WITHOUT MY PRIOR INFORMATION AND I CLEARLY TALK WITH YOUR REPRESENTATIVE THAT I DONOT NEED INSURANCE. REGARDING SIGNATURE OF AGREEMENT YOUR REPRESENTATIVE NOT MENTION ABOUT REQUIREMENT OF INSURANCE IS MUST OTHERWISE I REALLY DENY FOR INSURANCE. INSURANCE CHARGE THAT IS MENTIONED THAT IS BECAUSE OF WITHOUT MY PERMISSION AND INFORMATION. AS PER MY KNOWLEDGE YOUR REPRESENTATIVE HAS DONE FRAUD WITH ME REGARDING INSURANCE CHARGE.I REQUEST YOU TO REFUND OR CANCEL MY INSURANCE CHAGE OTHERWISE I WILL NOT PAY YOUR EMI ON 2 JUNE. THIS IS MY THIRD LOAN WITH BAJAJ IN THREE YEARS..INSURANCE OF MY PREVIOUS TWO LOAN IS STILL CONTINUED. THAT YOU AN CHECK IN FROM MY PREVIOUS RECORD..HOPE FOR POSITIVE RESPONSE.. PL. DO AS EARLY AS POSSIBLE BEFORE 2 JUNE... THANKS

DEAR SIR IM THE CUSTAMER FOR UR COMPANY I HAVE NOT TAKEN THE LOAN I HAVE CAME MESSAGE AS U SHOULD PAY NEXT MONTH EMI . KINDLY SLOVE MY PROBLEM .CANCEL MY LOAN. I GOT THIS LOAN NUMBER .4030CD08874233 THANKS&REGARDS SANTHOSH.N

Hi I am Hem Kumar Sharma .on 3 April 2015 I did online payment from my credit card ( Rs 299) for EMI card and requested to send on my residential address updated with company, which avail me Rs 50, 000 loan amount.The company was sending me numerous times the sms for the same.Email form receipt also received. While calling the Customer service department the Call Disconnecting every time and more over the feed back link also shows feedback already received .( I havent given any feedback yet) link below to register your feedback - http://bflloans.force.com/BFeedbackPage?cID=a1o90000000ZLoh&csId=[protected]...⇄ HEM KUMAR SHARMA Transaction Reference No. CCMP[protected] Date and time 03/04/2015 14:34:29 Amount Paid 249 Status SUCCESS After waiting for 12 days i send e mail to bajaj on April 12 'for which i got the following reply on April 15, 2015 Dear Customer, Thank you for writing to us at Bajaj Finserv and showing interest in EMI Card facility. We appreciate your interest in choosing Bajaj Finserv as your financial partner. Unfortunately, at this point, we are unable to process your EMI Card application in line with our credit policy. We request you to provide us scanned copy of the receipt of payment of EMI card fees to validate our records and refund the same. For any further clarifications, call us on our toll free no –[protected] or write to us at [protected]@bajajfinserv.in Bajaj Finserv assures you its best service, always. Yours sincerely, Bajaj Finance Ltd. EMI card not received Transaction Reference No. CCMP[protected] I did the need full and requested to refund my money, which is not done yet i have all the email now the company sending me copy paste reply every time whenever i send email i havent received EMI card, nor i want any emi card now. i want my money back. in every email they send stating that the card was sent across to you by Speed Post Courier service on 13/04/2015 by Airway bill num – EK[protected]IN. i have checked there is no card send

You guys are ridiculous. Employees dont have knowledge of nothing. Cant understand the customer problem. Have a really bad attitude towards customers. In simple word you are nothing I forgot my emi card pin n it got blocked so the retailer told me 2 go 2 the office so i visited the thane branch but they even didnt helped me instead r saying that i have to talk to tha area manager n he il reset my password i asked them who he is they said they dont knw that so basically i didnt gt my issue resolved i wanna give you guys a feedback that please educate your employees about you company and make sure if someone is visiting the branch you guys cooperate and do the needful your employees themselves dont know what exactly needs to be n one more thing whenever i try 2 tok to the customer service when i dial the number i don't get any response from the customer service i can only hear is the ivr playing thats it. And i dont the employees who sit in the office i dont know what attitude they ate having i mean they think as if they are the chairman of the company they dont at all care wht problem the customer is facing. I dont even know that i am gonna get a reply for this post or not but u guys are pathetic.. Dont have common sense that each and every query can b solved if the customer visits the branch but instead they say that i have to visit the retailers shop again. I[censored] are alive please reply me accordingly. If you cant then don't give the commitment saying you are there for the customers...

The company send a message or call to my mobile number.the message is"Dear Customer your loan NO. 4000CD00088189 is due amount 63816 pls at online or bajaj/axis branch as it will effect your CIBIL Rating for help call;-[protected]" But sir this loan number and amount is not taken by me. please take action in this matter and he also call me again and again today and tease me.

Dear Sir/Madam, This is to bring to your kind notice that Mr. Sachin Sadhu Veer has given my details for reference against personal loan from your organization. The same was without my consent, I was completely unaware about this transaction. Surprise to receive a recovery call from your end since last week, on receiving the said call i my self approached the borrower who reportedly has referred my name to your organization. May I know whether you have any process for confirmation for reference verification? You may please kindly note that since i do not know the subject borrower, the question of giving surety or reference for any transaction does not arise. Your recovery calls are disturbing me for no fault of my self. You are requested to immediately take a note of the afore said complaint and the corrective steps to restore my peaceful routine. Any further trouble on this account may constraint me to initiate suitable action against you. Regards, Varsha Patil [protected]

Hello sir

my sis got some products financed and till now all payments done.

This is back two years ago.

Now when i tried to get NOC from Bajaj Finserve, they said u cannot get NOC becoase Insurnce amount not paid.

I have neither asked for insurnace, not got any, nor did they send any insurance documents till date.

My questions is where were they for two years...and can any company provide insurance benefit without the premium being paid.


Please provide me wiht NOC asap as my dues toward the product financed is clear

My loan number is 437BAL00018197

Took a loan from bajaj finance . The EMI payments were not linked to my bank account . The reason given to me for this was that initially the documentation was not done completely which is not my fault. Your executives were aware that my documentation was incomplete but still tried to obtain emi amount from my bank account. Since the tie-up to my account was not done everytime you hit my account for the emi sum it causes a loss of rs 500 to me. I would like to be refurbished for the same. When i discovered what was happening i submitted required documents to your executive Jyoti(+91-[protected])but she behaved very badly with me. She refused to submit my documents and insulted me with unsavoury words and said that i should keep incurring loss of money as she wont do the needful and submit documents. This behaviour is completely unacceptable. I would like to be refunded for the amount and action to be taken against jyoti because of her poor behavior which reflects badly on Bajaj FInance.

Hi i m paresh salvi from badlapur., i taken personal loan from bajaj finance, but due to my financial condition i m not able to pay emi, i not done this intentionaly, its happen because my financial condition is became worst...i get call from ur requary agent for sattlement option, i say i m ready for sattlement in 30000 thousand final amount that i manage to arrange, hi said ok...but in sattlement letter we give 62, 200/- in which u have to pay only 30000 and remaining we deduct this amount from insurance...but when i confirm from thane branch they said this is not possible...so this is my request that i m ready to pay 30000/- for sattlement agains my personal loan...so plz reply me..i m already very disturbed, so plz give me option. Regards paresh salvi loan account 5770PL03872195 mob [protected]

two days before i purchased a AC and financed by bajaj finserv lending and today i recd the mail that bajaj is not collecting any type of processing fees but at the shop bajaj official took the processing fees in cash of rs 1070.. so i would like to know that is this fees is collected by bajaj or not? Regards pawan gupta [protected]

bajaj finance collection agent using abusing language while coming for collect pending emi, . this has happened twice . after given them date to call and collect executive is using abusive language chutiya samaj ke rakha hai kya . want to take action against such excecutive..

I had called up the caller in Sec 5, Kolkata to seek a mail for confirmation of payment not recieved for my EMI through online mode(as due to some reason the amount got deducted from my bank but fail to reflect on my BAJAJ Loan account), instead of assisting and resolving the lady verbally abused me a lot

hi, I have bought LG 42" TV through Bajaj Finserv loan from PAI INTERNATIONAL in mangalore and received the login portal and attached loan details to my mail, In my accounts it's showing that the active loan is two in my loan account page. Kindly look into this, CANCEL the below mentioned loan details from my account, which is wrongly updated. BALIC PREMIUM CD LOAN 422BAL08638919 Active regards, rajashri mangalore

Sir, I have taken ac under the loan of 4030cd00236100 with amount of rs.32490 through rajesh who is exemployee of bajaj finserv chennai he told me he will get a approval for cd loan and he will buy ac n give me rs.32000 so I went purchased iin viveks purasaiwalkam branch n he took ac and absconded so I went n enquired branch there mr.murugan n mr.balaji told me that he is fraud guy n they filed case againest him. so i have to pay. thereafter i have paid rs.26494 buy month on month and i lost my job so i missed my dues. on feb 23 i got call from deepak he said calling behalfof bajaj from mumbai n he concluded with settlement of rs.7000 n he will get NOC once the payment is done. n next day morning itself i have paid n sent a mail to him with the receipt. but thereafter no calls n email from him n now his number is switched off. now today i got a call from arthi from chennai high court n she said they initiated a police action against me n when i request her she connected call with mr.karthikeyan who is working in legal dept of bajaj finserv. n he said i have to pay rs.15046 to avoid legal action n get NOC. now i have paid that 15046 also. so totally i have paid rs.57785 instead of rs.32490. so can you remberse the amount of rs.25295 please.

HI This is regarding my personal pre approved loan which I had applied on 03-apr-2015 of rs 275000rs I had got call as well sms from your department that " Thank you for your appointment with bajaj our representative will meet you on[protected] " But till today nobody has visited to collect my document As well had called your help line No multiple time but body has given me any response then in finally got to know from your CSE that my loan application has been rejected hence I asked him the reason which is not able to tell he informed me that you will get call from our department with in some day but till now iI haven't got any call as well Being with you for more that 6 year and been loyal customer with out and default EMI record This is way I am been treated I am really sorry to say your company don't trust loyalty & Relation of customer for being so long with you Please help me to solve my issue Hope i get some positive response

My Loan Application number is [protected]. I had applied for a Personal loan for 6 lakhs and the executive (Mr. Nagaraj B Mob:[protected]) committed the following to me: 1. Processing Fees waived to 1% 2. Insurance fully waived 3. 14% interest - I was informed that this will be reduced further after the initial processing. I checked with him multiple times on all the aspects of the loan and he kept on reassuring me that he will not make false promises and that he does this day in and day out for multiple customers. During document verification, a Bajaj executive (Kannan B) called and checked the details and then sent a plain mail stating "As discussed please appove for the loan processing" I asked for clarification of the mail and there was no reply from him or Bajaj. I called them up and only after pushing them, they sent a mail with the approved loan details(Loan details were not what was discussed earlier) Loan detail mail sent to me: 1. Processing Fees 2% - I was earlier assured 1% multiple times 2. Sanction loan amount- 8.30 Lakhs - 2.3 Lakhs extra - This is totally not required and they expect me to pay 2% processing for the whole amount 3. 14% interest - Not changed and they are not even responding when I tell them that they informed that the rate will be reduced further. I feel cheated and wasted a lot of time behind the executives who seem to be lying in broad daylight. I have sent a mail to their internal mailer but still no reply. Now the Bajaj sales rep (Nagaraj) is asking me to reject the offer so that it seems customer rejected the offer and he is off the hook. I am asking for my blank cheques back which they have taken. Why are exrecutives like this not penalised? They should be booked for fraud. Please be aware of these loan executives from BAJAJ. They lie to you. It is worse that hiding the fine print.

Hiiii Concern Dept. I Vijay Kumar, Customer of Bajaj Finserv. My bajaj emi card [protected] is permanent block. Why ? I apologised my last emi was 3 days delay, bcz my salary check is clear on 6.4.2015 thatwhy i paid last emi with bouce charge (2850/-) though net banking dtd. 7.4.2015. I promise 2 u bajaj emi no delay in future. So I request to Bajaj, plz unlock my Bajaj EMI Card. ASAP Thanks & Regards Name: Vijay Kumar Mobile : [protected] Bajaj Card: [protected] Loan A/c.: 4010CD05035386