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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 319

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K
kunal35
from Mumbai, Maharashtra
May 15, 2015
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Address: Mumbai City, Maharashtra

EMI date changed from 5th to 2nd without my notice. Then Bajaj Finserv is asking for the proof which says the EMI date will be 5th. I asked them to send me the proof where I have signed and agreed that the EMI date will be 2nd. If not I have asked them to send me a copy of any notification letter or e-mail which was sent to me because Iam sure that they have not even sent me any notification. Even while purchasing a new product the EMI date informed to me verbally was 5th. They are not able to provide any proof and just playing around with their customer. Please check and let me know. I would consider to settle the account with Bajaj Finserv and take legal action against them. Reg number with Bajaj acc: [protected] PAN: AFNPN1504Q Regards Kunal
Bajaj Finserv customer support has been notified about the posted complaint.
Dear Sir

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?

With regards,

weCare
Bajaj Finserv Lending
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    sathyadevaraj
    from Chennai, Tamil Nadu
    May 14, 2015
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    Address: Chennai, Tamil Nadu

    Bajaji Finserv trying to do the cheque bounce harresment with my mother in law, even we have sufficiant fund in bank, bajaj finserv aritificially shows PAYMENT STOPPED BY DRAWER, and advised to check with bank, then we approached indian bank and they confirmed they have not stopped the payment. more than a year we dont face this issue from bajaj finserv, from april2015 they are trying us cheque bounce harresment, need your help. 4030CD02912856 4030CD02943714 4030CD05109816 403SCE05574868 regards devaraj V [protected]
    Aug 6, 2021
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Dear Sir/ Madam.

    Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

    With regards,

    WeCare
    Bajaj Finserv Lending
    Dear Customer,

    Greetings from Bajaj Finance Ltd! At the outset we regret the inconvenience caused. With reference to your post we request you to please give us additional 24-48 working hours to check our records and get back to you. For further information please do write us on [protected]@bajajfinserv.in


    With regards,

    WeCare
    Bajaj Finserv Lending
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      Address: Mumbai City, Maharashtra

      Respected Board, I have elaborated My query in details and have sent repetitive emails to the below mentioned email ids it is being paid a deaf ear to and the kind of profile i hold it becomes to difficult to remove time from my daily work life an sit an write to theses people and have regular follow ups. A detail of the Case in email are appended here with for your perusal From: NIKHIL J. /FIN/HO HQC/MGR Sent: Thursday,...
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      ganes98
      from Mumbai, Maharashtra
      May 13, 2015
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      Reissue of EMI Card

      Address: Mumbai City, Maharashtra

      This is GANAPATHY KESAVAN ARUNTHUTHIYAR having EMI Card No. [protected] which was expired on 05/14, till then awaiting for fresh renewed EMI card, but your organisaiton not delivered nor intimated any messages, so please revert back for this request.My mobile number is [protected]/[protected]...
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      ansari.shams
      from Anta, Rajasthan
      May 13, 2015
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      Address: Ahmedabad, Gujarat

      Hi, I have applied for personal loan in Bajaj Finserv. I got the confirmation SMS for loan sanctioned and loan disbursement on 30th Apr. After followup with executive i got information that loan will be credited within 3 working days. Now on 13th May i got letter for loan account emi date details which starting from 2nd June. But still my loan amount not yet credited.
      Bajaj Finserv customer support has been notified about the posted complaint.
      Dear Sir/ Madam.

      To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

      With regards,

      weCare
      Bajaj Finserv Lending
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        D
        D.DESHAKUMAR
        from Delhi, Delhi
        May 12, 2015
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        Address: Chennai, Tamil Nadu

        I did'nt get any info or msg in my mobile that i have to pay this emi so i thought i cleared this loan and i failed to keep balance in my savings account...

        Baja finserv is wantedly bounced my loan ecs without informing me...This will make my good will bad and i am so much depressed hearing its bounced...

        Thi will spoil my career so bajaj finserv have to do something to save me from cibil...Its a big shame for me and i need bajaj finserve to help me from this issue...

        Name: d.Deshakumar
        Mob : [protected]
        A/c/ no.4030cd04208770
        Bajaj Finserv customer support has been notified about the posted complaint.
        Dear Sir,

        Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject

        With regards,

        weCare
        Bajaj Finserv Lending
        Dear Customer,

        Greetings from Bajaj Finance Ltd! At the outset we regret the inconvenience caused. With reference to your post, we confirm the receipt of the EMI for the month of May’15 for loan number ending with XXXX8770. We advise our customers to keep the bank account sufficiently funded three days prior to the EMI due date in order to have a smooth repayment of the loan. Your mobile number is correctly updated in our records for receiving EMI reminder messages. For further information please do write us on [protected]@bajajfinserv.in


        With regards,

        weCare
        Bajaj Finserv Lending
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          A
          AYAN BISHNU
          from Noida, Uttar Pradesh
          May 12, 2015
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          Address: Gautam Buddh Nagar, Uttar Pradesh

          Hi All, I got an Loan Approval Email on 2nd May, 2015 from "[protected]@bajajfinserv.in" in my Office Email ID as well as in my personal ID. This email received after collecting all required documents from me and I got repeated calls from Rohit Kumar <rohit.[protected]@bajajfinserv.in> that the Loan Amount will be credited to my Salary/Savings account by EOD, 6th May, 2015. Then he again confirmed that it will be done or 9th May. Today is 12th May 2015 and still the Amount is not credited to my Salary/Savings account. The guy is not even picking up the phone LOAN DETAILS: LAN: [protected] Customer Name: AYAN BISHNU Mobile No.: +[protected] Approved Loan Amount: INR3, 00, 000.00 Executive: Rohit Kumar <rohit.[protected]@bajajfinserv.in> Supervisor: Himanshu Mishra <himanshu.[protected]@bajajfinserv.in>
          Bajaj Finserv customer support has been notified about the posted complaint.
          Dear Sir

          We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

          With regards,

          weCare
          Bajaj Finserv Lending
          Thanks for the update.

          But i would like to tell you, that, getting the correct loan amount in the right time is very important. If time passes by the importance and requirement of the loan gets diluted..

          People take loans to meet some contigency situation, which are very time dependent and if organisation like bajaj provides this level of service, then it is always better to go for other companies, who atleast provides a correct SLA timeline
          Same thing happened with me. Today evening I got loan relationship guide with loan disbursement letter also. But since 30th Apr my loan amount not credited.
          Dear Customer,

          Greetings from Bajaj Finance Ltd!. At the outset we regret the inconvenience caused. With reference to your post, we wish to confirm that you loan has been booked your loan with number- 4X1SOLX9X3X7X3. The payment for the same would be credited to your bank account in the next 24 working hours. For any further information, please write to us on [protected]@bajajfinserv.in

          With regards,

          weCare
          Bajaj Finserv Lending

          EMI Deduction

          Sir, my EMI loan no.#4190CD0330862 is all ready complited then to they are asking for EMI this month on 5 may.
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            S
            Shubh N
            from Bangalore, Karnataka
            May 11, 2015
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            Address: Bangalore, Karnataka

            Hi, I have a major concern with the consumer loan I took recently to purchase an IFB washing machine. In the consumer form I signed, the EMI date was mentioned as 5th of every month. However, without any communication, Bajaj presented the ECS on 2nd of May instead of 5th. Why was I not informed? Why did the consumer loan form I signed have a different date from the date of deduction? Please let me know how you can resolve this. I am hoping you will resolve this at the earliest and not force me to escalate it further. My number for communication is [protected]. CONSUMER DURABLE 4040CD08544118 Shubhra
            Bajaj Finserv customer support has been notified about the posted complaint.
            May 11, 2015
            Updated by Shubh N
            Hi,

            I have a major concern with the consumer loan I took recently to purchase an IFB washing machine.
            In the consumer form I signed, the EMI date was mentioned as 5th of every month.
            However, without any communication, Bajaj presented the ECS on 2nd of May instead of 5th.
            Why was I not informed? Why did the consumer loan form I signed have a different date from the date of deduction?
            Please let me know how you can resolve this. I am hoping you will resolve this at the earliest and not force me to escalate it further.

            My id for communication is [protected]@gmail.com.
            CONSUMER DURABLE 4040CD08544118

            Shubhra
            Dear Sir

            Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

            With regards,

            weCare
            Bajaj Finserv Lending
            Dear Customer,

            Greetings from Bajaj Finance Ltd! At the outset please accept our sincere apologies for the inconvenience caused. With reference to your post we wish to confirm that the EMI due date for your loan is 2nd of every month. As we check our records we wish to inform that the May’15 EMI for your loan has been dis-honored from your bank account. We request you to kindly pay the same either online using your Experia user Id and password or by visiting the nearest Bajaj Finance Ltd branch. For any further information, please write to us on [protected]@bajajfinserv.in


            With regards,

            weCare
            Bajaj Finserv Lending
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              H
              hussain52
              May 10, 2015
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              Address: Surat, Gujarat

              I HAVE PURCHECED NEW SAMSUNG REFIDGERETOR AND BABAJ FINSERV EXCUTIVE INFORM TO RECIVED CARD TO AFTER THREE EMI PAID BUT STILL FOUR EMI PAID BUT CARD NOT RECIVED SO PLS RESOLV MY COMPLAIN ASAP... MY LOAN ACCOUNTS NO : 4280CD07031150 MY CONTECT NO :[protected] NAME: HUSENI VOHRA
              Bajaj Finserv customer support has been notified about the posted complaint.
              Dear Sir.

              Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

              With regards,

              weCare
              Bajaj Finserv Lending
              Dear Customer,

              Greetings from Bajaj Finance Ltd!. With reference to your post, we wish to confirm that we have dispatched your EMI card on your registered communication address via speed-post. We have shared the POD details of the same on your registered email id. For any further information, please write to us on [protected]@bajajfinserv.in or call our EMI card IVR number[protected].


              With regards,

              weCare
              Bajaj Finserv Lending
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                M
                MukeshRatnani
                from New Delhi, Delhi
                May 9, 2015
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                Address: New Delhi, Delhi

                Hello, I, Mukesh Ratnani had purchased the LG refrigerator and Toshiba LED from Channa Electronics (Rakesh Electronics) Shalimar Bagh, Delhi. It was partially financed by Bajaj Finserv. The installment was decided Rs. 8287 for eight months. The installment was auto deducted from my Axis saving bank account in month of april 2015 correctly. Now, the concern is the extra amount of Rs. 6250 has been deducted extra in the month of May 2015 along with amount 8287. The bajaj finserv account numbers are 4010CD08007844 and 4010CD08008247. We have checked with Bajaj finserv company they denied that there is no transaction showing in their account. Then we contacted Channa electronics, they are also saying that per their account with Bajaj finserv, there is no extra transaction showing with amount 6250. It's been 8 days, there is no status from both organisation. Please help us to get the amount of 6250 back. Awaiting for positive and prompt response. Thank you. Regards, Mukesh Ratnani
                Bajaj Finserv customer support has been notified about the posted complaint.
                May 16, 2015
                Updated by MukeshRatnani
                Hello Consumer complaints forum,

                Today I received a mail from Bajaj Finserv on my personal email address "mukesh.[protected]@yahoo.com" that they are not able find the reason that why the extra amount got deducted. Please review the attached copy of mail.

                Can you please deal with them and help me to get my money back?

                This mail received from bajaj (we care)
                Dear Costumer,
                Greetings from Bajaj Finance Ltd!
                With reference to your post we tried calling you but could not reach. Further we wish to inform you that as we check our records the EMI deduction against loan account numbers 4010CD08007844 and 4010CD08008247 is the EM amount for the respective loans and there is no extra amount deduction for these loans. Basis your information if the amount has been deducted extra we would request you to provide us the scan copy of your bank statement so that we would validate the same and further refund the excess EMI. We have also sent the statement of account for your reference on your registered email ID.
                For further clarifications please do write us on [protected]@bajajfinserv.in

                Assuring you of our best services, always.
                Best Regards
                Bajaj Finance LTD
                May 16, 2015
                Updated by MukeshRatnani
                Hello, I, Mukesh Ratnani had purchased the LG refrigerator and Toshiba LED from Channa Electronics (Rakesh Electronics) Shalimar Bagh, Delhi. It was partially financed by Bajaj Finserv. The installment was decided Rs. 8287 for eight months. The installment was auto deducted from my Axis saving bank account in month of april 2015 correctly. Now, the concern is the extra amount of Rs. 6250 has been deducted extra in the month of May 2015 along with amount 8287. The bajaj finserv account numbers are 4010CD08007844 and 4010CD08008247. We have checked with Bajaj finserv company they denied that there is no transaction showing in their account. Then we contacted Channa electronics, they are also saying that per their account with Bajaj finserv, there is no extra transaction showing with amount 6250. It's been 8 days, there is no status from both organisation. Please help us to get the amount of 6250 back. Awaiting for positive and prompt response. Thank you. Regards, Mukesh Ratnani

                Hello,

                Till now there is no response received from Bajaj Finserv. Also, the amount not received back.

                Please look into this on priority.

                You may contact on [protected] or [protected].

                Regards,
                Mukesh Ratnani
                Dear Sir

                Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.


                With regards,

                weCare
                Bajaj Finserv Lending
                Dear Sir,

                Thank you for your response.

                I hope I will get the money back with 48 working hours as its already so much time we given.

                Thanks
                Mukesh Ratnani
                Dear Customer,

                Greetings from Bajaj Finance Ltd!. At the outset we regret the inconvenience caused. With reference to your post, we request you to please give us additional 48 hours to get back to you. For any further information, please write to us on [protected]@bajajfinserv.in


                With regards,

                weCare
                Bajaj Finserv Lending
                Dear Sir,

                I am not satisfied from your reply. You have already taken so much time. Till date I have not received my amount. Also, there is no assurance from your side.

                Can you please share the reason that why the extra amount got deducted with same LAN number?

                And please confirm the date and time when I will get my money?

                Due to these things my trust has been broken with Bajaj Finserv, I will never finance any product from this company. Also, will give the feedback to others as well that the company is not reliable.

                Regards,
                Mukesh Ratnani
                [protected]
                Still waiting no response...
                Hello Consumer Complaints Forum,

                Today I had received a mail from BajajFinserv on my personal email address "mukesh.[protected]@yahoo.com" that they are not able to find the reason that why the extra amount got deducted. Please review the attached copy of the mail.

                Can you please deal with them and help me to get my money back (6250 extra amount deducted)?

                Regards,
                Mukesh Ratnani
                [protected]
                [protected]
                Greetings from Bajaj Finance Ltd!
                With reference to your post we tried calling you but could not reach. Further we wish to inform you that as we check our records the EMI deduction against loan account numbers 4010CD08007844 and 4010CD08008247 is the EM amount for the respective loans and there is no extra amount deduction for these loans. Basis your information if the amount has been deducted extra we would request you to provide us the scan copy of your bank statement so that we would validate the same and further refund the excess EMI. We have also sent the statement of account for your reference on your registered email ID.
                For further clarifications please do write us on [protected]@bajajfinserv.in

                Assuring you of our best services, always.
                Best Regards
                Bajaj Finance
                very bad
                Hello Sir,

                I have mentioned two numbers i.e. [protected], [protected] and both are active. We are receiving so many calls everyday. I am not able to understand that why you guys are not able to contact us. If you guys are not able to contact us please provide me your direct number and I already provided statement proof.

                Don't try to make fool o[censored]s by asking again &amp; again similar questions on facebook and other mails.

                Regards
                Mukesh Ratnani
                [protected]
                [protected]
                Hello,

                I am not able to understand that why the amount not refunded yet.

                Can you please work on it urgently otherwise I need to stop all the future installments.

                I will not pay any single installment till the time I will not get the refund of extra amount deducted.

                Awaiting for the response.

                Regards,
                Mukesh

                not fwd my emi card till date

                i complain 9 to 10 times.. the company toll me u receive u r card 7 to 9 days but maximum 01 years.. the card not received till date... please fwd my emi card ... and my mob no [protected]
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                  meghnas
                  from Mumbai, Maharashtra
                  May 7, 2015
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                  Address: Mumbai City, Maharashtra

                  after getting the phone on the emi card, after paying a downpayment ideally the emi should start after 2 month. before the due there was no calls...but today since 5 hours i am gettinf 15 calls asking me to make the payment... where and for what these people are harassing since morning even though i informed i will do it till eve because i am attending a marraige.. still the same continously... was it not the finance companys responsiblity to call prior and inform about the glitches happen during the time of processing the loan amount...
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Dear Sir

                  At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?

                  With regards,

                  weCare
                  Bajaj Finserv Lending
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                    rahul186
                    from Mumbai, Maharashtra
                    May 7, 2015
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                    Address: Mumbai City, Maharashtra

                    Dear Sir / Madam, I have not applied for any loan. But then also i am receiving Emails from [protected]@bajajfinance.com. My Email Id is [protected]@gmail.com and it is linked with a User Id[protected]. Request you to please do the needful and oblige.
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Dear Sir/ Madam.

                    Please accept our apologies for the inconvenience caused. To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

                    With regards,

                    weCare
                    Bajaj Finserv Lending
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                      patil_prashant88
                      from Mumbai, Maharashtra
                      May 4, 2015
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                      Address: Mumbai City, Maharashtra

                      HI I am Prashant Patil from andheri. i have complaint with bajaj finserv EMI card no [protected] and i have 3 emi's running. I am not happy with bajaj finserv services because bajaj guys are seriously Harassing me. I have the receipt which clearly mention i already paid my Rs 690 on 07-04-15 but still bajaj finserv recovery guys are calling me 10 times every day for same i realy fed up with you guys.And every time i am giving them same info still they are saying we don't have details give us 1 more time. And on 02-May-15 bajaj finserv guys have crossed the line. bajaj finserv agents are calling me since morning saying "Sir aap ka emi due ho gaya payment kab karoge ?" when i said " aaj toh 2nd may due kaha hua ?" agent said "woh hame nahi malum aap ke account me bals nahi tha isliye emi bounce ho gaya toh abhi aap ko payment karna padega jaldi abhi aap woh kaise bhi karo" i mean whats wrong with bajaj finserv people those guys are going to charge me for bounce charges and late payment charges still guys act like we have done a crime that our emi is bounce. i already spoke to bajaj finserv cust care agent few months back for date change he said thats not possible but every month still 7th day emi will deduct automatically if you keep sufficient balance Now tell me if my salary comes on between 1-7 every month depend upon holidays which i cant control then why cant you guys understand. Even after that i am paying bounce charges and late payment charges without any complaint. So i have only 1 request sort out this issue as soon as possible because i am not going to pay my any emi's until this issue is solved. for bajaj finserv And i want EMI conformation on mail or direct contact no to bajaj finserv's ansrable authority because in my company while doing work answering mobile is strictly not allowed. So in case I missed your call i can able to call back without wasting my time on IVR which never works . And i am also sending 1 mail to consumer fourm for same. Note: checked attachment for recipt of Rs 690 and screenshot of my bajaj Emi account which saying i missed 2 payments i cant understand that also. Prashant Patil [protected] / [protected]. timing weekdays between 1pm -2pm or after 6pm on weekends 10 am to 5 pm.
                      Dear Sir/ Madam.

                      Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject?

                      With regards,

                      weCare
                      Bajaj Finserv Lending
                      Dear Customer,

                      Greetings from Bajaj Finance Ltd!. At the outset we regret the inconvenience caused. With reference to your post, we wish to inform that our collections team was in touch with you to get the outstanding payments collected. We have shared your feedback and assure action as per our internal policies. Our personnel from our office will get in touch with you to assist you. We would request you to pay the outstanding amount of your loan either online using your Experia user Id &amp; password or visiting the nearest Bajaj Finance Ltd branch. For any further information, please write to us on [protected]@bajajfinserv.in


                      With regards,

                      weCare
                      Bajaj Finserv Lending
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                        amarendar.g
                        from Bengaluru, Karnataka
                        May 4, 2015
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh

                        To, Business head- Business loans Bajaj finserve limited . 6-3-891 & 892, Belvedere Building 4th Floor, Raj Bhavan RoadSomajiguda, Hyderabad – 500082 Su subject : complaint against recovery agents/collection agents of bajaj finserve for HARASSMENT and GUNDA GIRI . Further the above mentioned subject kindly note that I am G.AMARENDAR WOKING AS A DENTAL SURGEON IN THIS FIELD FOR for 5 years. In the due course of my HOSPITAL business I was offered business loan from BAJAJFINSERVE Financial services and I have availed the same. Also I have been paying them promptly for the past 13 MONTHS . BAJAJFINSERVE LOAN ACCOUNT : 4000DL01408578 The above said loan is business loan with equated monthly installment. I have been promptly paying the installments till last month(MARCH 2015) and due to the health issues of mine and in my family, my business has come down drastically and I am facing a severe cash crunch due to which have not been able to pay the EMI payment this month on a prompt time. When things were going bad I had informed to assistant manager mr.sreedar (assistant manger for business loans) and his team members, for the time of a 1 month maximum . and they are no where concerened about my family health condition and my condition . inspite of pleasing for several times they are threatenening me, and harassing my family with abusive language and mental agony to pay a 1month EMI. they are ruining my reputation at all the places . I cleared my 40% of EMI 63399rs. Out of which I paid 20000, amount even though where I was in a totally effortless less condion due to my illness and family health condition. Not even considering my profession I had to attend the customer calls of bajaj almost 70 to 80 calls and 100 messages with replies everyday leaving my patients and my family .as you know patients are the only source for my income . recovery people started coming to my residence without any intimation when I came to Bangalore for my financial and hospital work for my parents treatment . mr.sreedar(mob.[protected]) making the recovery person srinivas to stand infront of my residence whole day and spoiling my social image wid my neighbourhood, we requested the person to come inside my home and sit, he dint listen as per his superior guide line mr.sreedar. it was so embarrassing in my family to face this sort of situation when neighbours enquiring this issue with parents where their health condition is in poor state. I responded each and every call of the bajaj management, when driving also as I coudnt attend the call some how I managed and sent them a reply taking help of my accompanied brother . requested the bajaj recovery people in a very pleasing manner sir . But so sorry to say dat I had to listen a very abusive response from mr.sreedar and team, . They humiliated me and never shown us the identity and tortured my family wid abusive words .They stating that 99 banks are different and only bajaj is different . This is nothing what you are experiencing the consequences would be unimaginable if you don’t pay the EMI. SO IF I DON’T PAY THE EMI DUE TO MY FINANCIAL CRUNCH, THEY ARE READY FOR ANY ILLEGAL OPERATION TOO. RBI guidelines for all the banks sir. They tried to make me understand that bajaj is a monopoly business family . The wonder is they never treated me like a customer, I am still facing them like an accused criminal . The words from Mr.sreedar when arrived in a drunken state to my place on 2nd may 8.30pm spoke to my brother in a very abusive language and yelling in my colony intentionally to the top of his voice, literally to make my neighbour to watch the caliber of bajaj revovery people . I my brother could not even react to these and then he started threatening my brother saying that I have not even experienced 50% of damages he can possibly cause. Its no where in the LAW written that a 1MONTH EMI due will cause “ SENTENCE TO DEATH “ . May 3, 15 SUNDAY around 11.00 am he came with 5 people in a car and rushed in to my house when only parents are at my home threated my family and my father as he a co-appliicant not even considenring as they already know their health condtion is bad . They created a horrible situation today at home and make my parents suffered to tears . as I was helpless on phone requesting several times that I will come and make the payment and for very short time permission for making the payment . here I am attaching ( AUDIO RECORDING ) the sensible words from your manager sreedar and the threatenings of your bajaj management . Their approach towards the collection is totally illegal and has put me in to a tremendous amount of fear and mental agony. I am sure you are aware of the fact that in situation like this bajaj should approach the honourable courts to legally recover money and obtain the necessary court directions for recovery of the payment due. Instead of collecting money legally and following the guidelines for recovery laid down by the Reserve bank of India, bajaj have resorted to illegal ways to recover money which is totally against the law. Hence I would kindly request your good self to please take appropriate action against the said collection agents of bajaj and save me from them. We have decided to file criminal case against the so called above mentioned recovery persons . Thank You.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Dear Sir

                        Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject?

                        With regards,

                        weCare
                        Bajaj Finserv Lending
                        Dear Customer,

                        Greetings from Bajaj Finance Ltd!. At the outset we regret the inconvenience caused. With reference to your post, we wish to inform that our collections team was in touch with you to get the outstanding payments collected. We have shared your feedback and assure action as per our internal policies. Our personnel from our office will get in touch with you to assist you. We would request you to pay the outstanding amount of your loan either online using your Experia user Id &amp; password or visiting the nearest Bajaj Finance Ltd branch. For any further information, please write to us on [protected]@bajajfinserv.in


                        With regards,

                        weCare
                        Bajaj Finserv Lending
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                          patil_prashant88
                          from Mumbai, Maharashtra
                          May 3, 2015
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                          Address: Mumbai City, Maharashtra

                          HI I am Prashant Patil from andheri. EMI card no [protected] and i have 3 emi's running. I am not happy with your services because you guys are seriously Harassing me. I have the receipt which clearly mention i already paid my Rs 690 on 07-04-15 but still your recovery guys are calling me 10 times every day for same i realy fed up with you guys.And every time i am giving them same info still they are saying we don't have details give us 1 more time. And on 02-May-15 you guys have crossed the line. Your agents are calling me since morning saying "Sir aap ka emi due ho gaya payment kab karoge ?" when i said " aaj toh 2nd may due kaha hua ?" agent said "woh hame nahi malum aap ke account me bals nahi tha isliye emi bounce ho gaya toh abhi aap ko payment karna padega jaldi abhi aap woh kaise bhi karo" i mean whats wrong with you people you guys are going to charge me for bounce charges and late payment charges still guys act like we have done a crime that our emi is bounce. i already spoke to you cust care agent few months back for date change he said thats not possible but every month still 7th day emi will deduct automatically if you keep sufficient balance Now tell me if my salary comes on between 1-7 every month depend upon holidays which i cant control then why cant you guys understand. Even after that i am paying bounce charges and late payment charges without any complaint. So i have only 1 request sort out this issue as soon as possible because i am not going to pay my any emi's until this issue is solved. And i want EMI conformation or direct contact no to your ansrable authority because in my company while doing work answering mobile is strictly not allowed. So in case I missed your call i can able to call you back without wasting my time on IVR which never works . And i am also sending 1 mail to consumer fourm for same. Note: checked attachment for recipt of Rs 690 and screenshot of my bajaj Emi account which saying i missed 2 payments i cant understand that also. Prashant Patil [protected] / [protected]. timing weekdays between 1pm -2pm or after 6pm on weekends 10 am to 5 pm.
                          Dear Sir

                          Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject?

                          With regards,

                          weCare
                          Bajaj Finserv Lending
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                            patil_prashant88
                            from Mumbai, Maharashtra
                            May 3, 2015
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                            Address: Mumbai City, Maharashtra

                            HI I am Prashant Patil from Andheri mumbai. EMI card no [protected] and i have 3 emi's running. I am not happy with your services because you guys are seriously Harassing me. I have the receipt which clearly mention i already paid my Rs 690 on 07-04-15 but still your recovery guys are calling me 10 times every day for same i realy fed up with you guys.And every time i am giving them same info still they are saying we don't have details give us 1 more time. And on 02-May-15 you guys have crossed the line. Your agents are calling me since morning saying "Sir aap ka emi due ho gaya payment kab karoge ?" when i said " aaj toh 2nd may due kaha hua ?" agent said "woh hame nahi malum aap ke account me bals nahi tha isliye emi bounce ho gaya toh abhi aap ko payment karna padega jaldi abhi aap woh kaise bhi karo" i mean whats wrong with you people you guys are going to charge me for bounce charges and late payment charges still guys act like we have done a crime that our emi is bounce. i already spoke to you cust care agent few months back for date change he said thats not possible but every month still 7th day emi will deduct automatically if you keep sufficient balance Now tell me if my salary comes on between 1-7 every month depend upon holidays which i cant control then why cant you guys understand. Even after that i am paying bounce charges and late payment charges without any complaint. So i have only 1 request sort out this issue as soon as possible because i am not going to pay my any emi's until this issue is solved. And i want EMI conformation or direct contact no to your ansrable authority because in my company while doing work answering mobile is strictly not allowed. So in case I missed your call i can able to call you back without wasting my time on IVR which never works . And i am also sending 1 mail to consumer fourm for same. Note: checked attachment for recipt of Rs 690 and screen shot of my bajaj Emi account which saying i missed 2 payments i cant understand that also. Prashant Patil [protected] / [protected]. Time weekdays between 1pm -2pm or after 6pm on weekends 10 am to 5pm.
                            Dear Sir

                            Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject?

                            With regards,

                            weCare
                            Bajaj Finserv Lending
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                              Akshay Jawa
                              from Amla, Madhya Pradesh
                              May 2, 2015
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                              Address: Jabalpur, Madhya Pradesh

                              ave bought samsung A.c through bajajfinserv lending account number 465BAL00001487... with this finance ur company agent startd an accidental insurance policy which account no is 4650CD00001486.. through E.c.s all emi for 11months of period was duly paid except last final instalment which got bounce bcz of some bank techincal error... never mind ur company employee came to my home for remaining amount as A.c instalment was Rs2250, accident insurance emi was Rs380 which in total is Rs2630 which i gave ur company agent in CASH and he gave me receipt n said to me ur loan emi for both loans are now over... bt ur company employees play a trick and took 2250 as a.c e.m.i last instalmnt but Rs380 which i gave for accidental insurance e.m.i was took as penalty for last E.c.s not transfer..this loan account is ended on 8/12/2012.. from that time till yesterday no phone call from ur bajajfinserv has come to me to tel me tht last emi of accidental policy we treatd as penalty.. bt today suddenly some fraud call obviously from ur COLLECTION TEAM came to me that i m an advocate and u have to pay rs 4700 for ur last emi including penalty... then again some1 cal me and use cheap words n said pay tht amount today itself.. i m goine to file an F.I.R against bajanfinservlending and legal action taken, if my problem is not been solved in next 48hrs and that gunda cheap calls must be stop right now.. my actual amount to be paid is Rs380 bt bajajfinserv asking to pay 4700rs.. as 380rs was also not my fault still i m ready to pay tht bt not a penny more than that..And mind u from 2012 to 2015 nt a single cal, msg, mail came to tel me tht i have some amount remaining to be paid..this fraud is been done just to increase n bigger the amount of rs380 to 4700rs by adding penalties... total fraud... kindly revert me soon as possible my email id is [protected]@yahoo.com mob-[protected]
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Dear Sir/ Madam.

                              Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

                              With regards,

                              weCare
                              Bajaj Finserv Lending
                              Dear Customer,

                              Greetings from Bajaj Finance Ltd! At the outset we regret the inconvenience caused. With reference to your post we would like to inform you both your loans stand closed and we sent across the NOC to your registered email id on 5th May’15. For any further information, please write to us on [protected]@bajajfinserv.in


                              With regards,

                              weCare
                              Bajaj Finserv Lending
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                                J
                                Jamesb0nd
                                from Delhi, Delhi
                                May 2, 2015
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                                Address: Chennai, Tamil Nadu

                                We had purchased a Bluestar AC from a local dealer on 11 months installments financed by Bajaj Finserv. Loan Account No.: 4030CD08493126 The Bajaj Finserv executive at the dealer had taken all the required documents and cheques and ECS mandate form. On the first installment becoming due, we got the following email from Bajaj Finserv : ECS mandate rejected by your bank, pls submit a fresh mandate form and cancelled chq to our branch to regularize future EMI's to avoid CIBIL impact. We are trying to pay the first EMI online but there is no provision of paying online through RTGS or NEFT or Net Banking till the time your installments are overdue. No lending company or bank is offering such less online services. Today is my due date if tomorrow they are charging overdue fee then its not accepatable.. Bajaj Finserv team should allow the online EMI due payment via net banking for consumer durable loans etc. Kindly resolve this issue ASAP.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Dear Sir/ Madam.

                                Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

                                With regards,

                                weCare
                                Bajaj Finserv Lending
                                Dear Customer,

                                Greetings from Bajaj Finance Ltd! With reference to your post we would like to inform you that your EMI for your loan account number 4X3XCDX8X9X1X6 is under presentation and the same would be updated in our records by 10th of this month.We also wish to inform you that we have shared the detailed process of account swapping process on your registered email id.For further clarification, please write to us on [protected]@bajajfinserv.in


                                With regards,

                                weCare
                                Bajaj Finserv Lending
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                                  pnkj kumawt
                                  from Gurgaon, Haryana
                                  May 2, 2015
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                                  Address: Jaipur, Rajasthan

                                  MY CUSTMER ID IS 15402830 MY NAME IS PANKAJ KUMAWAT I HAVE BOUGHT A SAMSUNG REFRIGIRATER ON EMI FROM BAJAJ FINANCE ON[protected].. I SAY NO FOR THE EXTENDED WARRENTY TO THE BAJAJ FINANCE REPRESNTATIVE. THAT TIME BUT NOW I GOT A MASSAGE THAT I HAVE EXTENDED WARANTY FOR THAT REFRIGIRATER..WHAT IS THIS..?? ITS NOT BEING RPOFESSIONAL..I WANT TO CANCLE THIS EXTWNDED WARRENTY MY EMI WILL BE START FROM[protected].. SO DO IT FAST.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Dear Sir/ Madam.

                                  Please accept our apologies for the inconvenience caused. To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

                                  With regards,

                                  weCare
                                  Bajaj Finserv Lending
                                  MY CUSTMER ID IS 16000659. MY NAME IS GOPI I HAVE BOUGHT A SONY Z2 MOBILE ON EMI FROM BAJAJ FINANCE ON[protected].. I SAY NO FOR THE EXTENDED WARRENTY TO THE BAJAJ FINANCE REPRESNTATIVE. THAT TIME BUT NOW I GOT A MASSAGE THAT I HAVE EXTENDED WARANTY FOR THAT MOBILE..WHAT IS THIS..?? ITS NOT BEING RPOFESSIONAL..I WANT TO CANCLE THIS EXTWNDED WARRENTY MY EMI WILL BE START FROM[protected].. SO DO IT FAST.

                                  MY CONTACT NUMBER : +91 [protected]
                                  EMAIL ID : [protected]@GMAIL.COM
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                                    Thangam John
                                    from Gurgaon, Haryana
                                    May 2, 2015
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                                    Address: Bangalore, Karnataka

                                    I missed to pay a emi for April month, an uneducated bajaj finserv employee(Name: Murali[he told, but i don't know the real name], Phone number: [protected], [protected], bangalore) called me and asked me to pay the emi, i informed him that i will pay the emi on 30th April. He was calling me and disturbing me on 29th April, i was at a meeting at that time, so i asked him to call me later in a text message, later he used lot o[censored]nwanted rude and bad words in mobile text message, around 2PM i called him and told him i will make the payment on 30th April, immediately he started to talk bad words at me. I am having all his text messages with me and i have recorded all his calls. He is telling me that he is going to come to my house and [censored] my wife, mother and sister. Does that fellow knows the meaning for the word [censored]. I have all his messages and 30min of 5 different voice recordings, this is really bad. I am going to make this as a big issue. I am planning to spread this in media. Please give me your executive email id i will send all the text SMS and voice recordings of that fellow, after that you take a decision. Please don't send this fellow to collect the emi to girl customers. He is very very bad. He don't know how to behave to the customer. He is telling the customer as a beggar, he don't know proper English also.
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