Bajaj Finserv Complaints & Reviews

Hi this is Rafiq Ahamed and my Bajaj EMI card last 4 digits are 9712. This card has been blocked 4 days ago without prior intimation. I did not even use this card for a single time. I cannot contact the representatives in Bajaj Finserv. In their website, they gave a mail ID [protected]@bajajfinserv.in. I mailed to them via this ID several times with no response. At last, today (06/09/2015) I got line to their customer care and he told me that my personal loan has been rejected so only my card was blocked. In fact, I applied for a personal loan there. At that time, the rep told me that within 3 days, I can get the loan amount in my account, but after 10 days I did not get any information. 11 th day, i received a call and he told me that they will be coming for verification the next. At that time, i told him that I do not need the personal loan because i have arranged the money in the interim. At that time, they did not give me information that if i cancel the personal loan, i could lose the EMI card. now the card blocked. The communication system in Bajaj Finserv is very poor very very poor...

I am Mohammed Asif from Hyderabad, i have got finance from bajaj finserv and signed to pay of RS.1779+1833=Rs.3612 EMI, But instead of that i have been charged the bill of Rs.3967 i.e; 3612(actual amount)+255(additional amount)=RS.3967, so i tried to contact customer care but unable to reach the executives and when i opened the loan details from bajaj finserv website found it as "BALIC PREMIUM CD LOAN 400BAL13649052 Active", i want to know why it is charged unless i sign any of the document to pay Rs.355 as loan, so i want to make it inactive so that my bill amount would be reduced per month.

I am Asif from Hyderabad, instead of generating bill amount of (1779+1833= EMI RS.3612) my bill has generated as EMI RS.3967 and that makes my total to be more than the finance which i have signed on the documents, when i check my loan details in bajaj finserv it has been showing additional amount of RS.355 as "BALIC PREMIUM CD LOAN 400BAL13649052".i want to know why it is generating like that and want to make it inactive of Rs.355(which is additional amount).

Dear Sir, I am pay full emi pay, my name Razab ali my a/c no 404SCE02940563 but not send NOC plz help me i am total pay 16500 i am not extra pay plz solve my meter my civil score full down so plz plz help, Thanks Razab Ali [protected]

Hello, I am existing customer of bajaj finserv i am using EMI card of this organization more than 2 years i have done frequent transactions they have frequently mailed and called to take an option for emergency loan by using EMI card service with 18% interest rate. even though interest rate secondary but here when customer in really need they played game like visit nearest branch and again go to main branch they will say that this plan will come in next month even if we go nest month if we ask the same the same answer but customer support people say it is there u can visit, improper contact no in there portal they won't update their original contacts. customer has to visit more than what they need finally customer will get know bajaj people made us fools . for this kind of fellows need to teach a lesson . regards Jayaraj

Hi, I have bought a Refrigerator through Bajaj Finserv . After that My 1st EMI date was 2nd of Sept-2015. Due to some issue from MY bank my ECS mandate got rejected so I visited Bajaj Finserv Madiwala Branch-Bangalore and maid the advance EMI on Aug- 23rd. Till today the amount which i Paid is not reflecting in customer portal I have contacted the customer care but the response was very poor or worst. Since 2 week's am continuously doing...

This post is to highlight the rude and insulting behavior of team member/employee of Bajaj Finserv named Mr. John Bohr and Mr. Rakesh (named by same person over call) for collecting overdue payment of a single EMI missed due to some unforeseen circumstances and for which i agreed to make payment online with-in few hours of the call. But Mr. John insisted that the online payment method is not working and in need to mandatory make cash payment immediately otherwise the Consumer Durable with will be removed from my house and sold to collect the payments pending. I continue to insist that the payment will be made online after 6 in evening as the total EMI is not available with me in cash and i have a NEFT transaction pending which once cleared I will use it to make the payment/ I even insisted i have rs 3, 000 in cash with me (total EMI amount Rs. 6988) if they agree i can make that payment right away in cash and remaining payment I will make online as i will leave for Office in evening and will only be able to make payment from office. But Mr. John continued to insist that i make payment right away other wise my durable will be taken back on immediate basis despite the fact that all EMI till date is paid and only last month EMI was missed which i agreed to pay latest by 7 in the evening. I also informed that this payment would have been made yest itself along with the other EMIs but i dint had the Loan Account #. Later after prolong discussions and threats made by Mr. John, he agreed to accept the part payment which i made online (as oppose to John insisting that online payment portal in not working-- which was a huge lie as i was able to make payment easily using the Bajaj Payment Portal). I have made payment of Rs. 2900 online after which Mr. John stopped his threats and agreed to wait till evening. The threats and abuses can never be acceptable and the company providing the finance is operating as a business entity bind by the corporate laws and procedures. They are not performing charity of any kind and also the employee hired by the company must be thought ways and manners with regards to how to handle situations such as these. They may have targets to achieve and commissions to earn but this cannot be done at the cost of customer respect and well being. After the entire conversation got over i even contacted Mr. Nishir Yadav said to be the senior manager of Mr John and responsible for all his actions but the reply which i received from him was more surprising.He response to my complaint was first make the payment and then we will think about your complaint. Already sent out an complaint email to Bajaj Customer Care and few of the member mentioned above (only if their email ids are correct and also their names as true caller gave me a different name against their mobile #). WIll for few days (3-4 days more) and then will initiate legal proceeding. I have not paid the part payment pending yet as i want these people to contact me and first resolve my concerns. If they want they can come and collect the LED and take it away. I will get this resolve in court of India as that's the only option left.

We had purchased two cameras in August 2013 (Customer ID[protected] on EMI from Reliance Digital, Fatimanagar. Our last payment due date was in April, 2014. The last cheque had bounced, so your recovery team executive had visited my residence and we had paid him cash amount (of Rs. 650+ Rs.350+ Rs. 2125) on 10.04.2014. Please refer to the bill. no.6303658 and 6303659, which had settled our bill finally. But, since then their have been repeated phone calls claiming that we had not settled the bill completely. In spite of giving them the details of our bill repeatedly they continued to bother us. At times there would be several people calling our numbers asking for an amount of a meager amount of Rs.350, which they claimed that we had not paid. Ultimately we stopped taking their calls. But, the height of the matter reached when there was an SMS on my Mobile No. [protected], summoning us to court on 2nd of September. I visited the local Bajaj Office in KPCT Mall, Fatimanagar, thoroughly bewildered. The officer checked the status and confirmed that we are right in our claim and it was the problem of the recovery team because they had not recorded the transaction properly. I have collected the proof of the settlement of our account from your office and at attaching the same. I have the SMS on my mobile too for proof. To settle this issue I had to take a day's leave from job in the middle of a very busy schedule. And the harassment has been extremely tormenting. I am very eagerly awaiting to find out how you plan to resolve this problem. I also request you to suggest proper compensation for this. Thank you. Debabrata Ghosh [protected]

Its been more than 20 days now, I had lodged a Complaint with Bajaj Finserv, but still it is not resolved. I have called the customer care several time and wasted so much time but still the issue is there. Case- Some fraud person has misused my card and purchased an electric item worth 56000 from one of the electronic shops (Metro Mobile) in Aundh, Pune. request Id - srn03609881 I had reported this issue (srn[protected] immediately after Bajaj Finserve called me for the Verification call (against this purchase) on 12_aug_2015. and the customer care assured me that don't worry the Loan account will NOT be generated because the verification call has failed. They assured me that the matter will be resolved in 48 hrs (that is by 15_aug_2015) request Id - srn03669770 I was assured that the issue will be resolved but when I recheck my Bajaj Finserv login portal on 26_Aug_2015, I was surprised to see the a Loan a/c 402DPF13848323 has been generated and the EMI Due Date is showing[protected] Loan Account 402DPF13848323 Loan Amount 56, 000.00 EMI Amount 5, 600.00 Tenor(In Months 9 EMI Due Date [protected] This is the WORST experience I have ever had in my life. This is mental harassment. I have wasted lot of time in talking with Bajaj Finserv executives

Hey sir and madam I'm you are cus2tomer I have bajaj finserv EMI card but my problem is you are bajaj finserv card in OFFER is book my show tickets you are not post me my book my show tickets please post my tickets I'm request you okz My EMI Card No : [protected] Card loan amount : 75000 Card Validity : 15-Aug Customer ID : 21346867 My Mobile No : [protected]

Dear Bajaj Finserv, This is raju my mobile number [protected]&[protected] and my loan account number in bajaj finserv 4000CD09956712 and my EMI RS/-1684 bajaj finserv debit my account in other person he is account number 4000CD10479766 he is name KONNALA RAJU. ammount of rupees 2900/- I raise the complaint in cunsumer court Bajaj finserv they are block my e mail id in cunsumer portal my problem is still not resolved they are create me the problem and say we are not pay to you your loss of pay i am say why are not pay you he is hed office in poone and doing business in Hyderabad and fooling of Hyderabad we have also knowlage of how to raise again again complaint in consumer complaint and they are torcher me why you raise the complaint in consumer complaint we are doing mistech for you give to loan they are not given me free of cost he doing business not intrested to give in case close your company how can ask me I don't no this person name he is called this number [protected] today and its say me shame they are doing mistech and who's this goy to say me since of you they say I am calling from bajaj finserv hed officer I have call recording I will send to you he say your loss pay we are paying to after one year its will be credited in your account sir I am asking my loss of pay 1120 rs please clear it and don't call me torchar me I am not a fool for you ask my LOP in you creat me the problem and you not giving me money on time I am visited your somajiguda office they are say give me 4 days times its will be resolved and what your do please chek

Dear Bajaj Finserv, This is raju my mobile number [protected]&[protected] and my loan account number in bajaj finserv 4000CD09956712 and my EMI RS/-1684 bajaj finserv debit my account in other person he is account number 4000CD10479766 he is name KONNALA RAJU. ammount of rupees 2900/- I raise the complaint in cunsumer court Bajaj finserv they are block my e mail id in cunsumer portal my problem is still not resolved they are create me the problem and say we are not pay to you your loss of pay i am say why are not pay you he is hed office in poone and doing business in Hyderabad and fooling of Hyderabad we have also knowlage of how to raise again again complaint in consumer complaint and they are torcher me why you raise the complaint in consumer complaint we are doing mistech for you give to loan they are not given me free of cost he doing business not intrested to give in case close your company how can ask me I don't no this person name he is called this number [protected] today and its say me shame they are doing mistech and who's this goy to say me since of you they say I am calling from bajaj finserv hed officer I have call recording I will send to you he say your loss pay we are paying to after one year its will be credited in your account sir I am asking my loss of pay 1120 rs please clear it and don't call me torchar me I am not a fool for you ask my LOP in you creat me the problem and you not giving me money on time I am visited your somajiguda office they are say give me 4 days times its will be resolved and what your do please chek

Hi sir I am an emi card holder card no[protected] date of birth is 10/07/1967 has been blocked because this month cheque had bounced but an employee of your company had come and taken the amount know it is cleared so I kindly request you to un block my emi card at the earliest time

Dear Bajaj Finserv, This is raju my mobile number [protected]&[protected] and my loan account number in bajaj finserv 4000CD09956712 and my EMI RS/-1684 bajaj finserv debit my account in other person he is account number 4000CD10479766 he is name KONNALA RAJU. ammount of rupees 2900/- I raise the complaint in cunsumer court Bajaj finserv they are block my e mail id in cunsumer portal my problem is still not resolved they are create me the problem and say we are not pay to you your loss of pay i am say why are not pay you he is hed office in poone and doing business in Hyderabad and fooling of Hyderabad we have also knowlage of how to raise again again complaint in consumer complaint and they are torcher me why you raise the complaint in consumer complaint we are doing mistech for you give to loan they are not given me free of cost he doing business not intrested to give in case close your company how can ask me I don't no this person name he is called this number [protected] today and its say me shame they are doing mistech and who's this goy to say me since of you they say I am calling from bajaj finserv hed officer I have call recording I will send to you he say your loss pay we are paying to after one year its will be credited in your account sir I am asking my loss of pay 1120 rs please clear it and don't call me torchar me I am not a fool for you ask my LOP in you creat me the problem and you not giving me money on time I am visited your somajiguda office they are say give me 4 days times its will be resolved and what your do please chek

Dear Bajaj Finserv, This is raju my mobile number [protected]&[protected] and my loan account number in bajaj finserv 4000CD09956712 and my EMI RS/-1684 bajaj finserv debit my account in other person he is account number 4000CD10479766 he is name KONNALA RAJU. ammount of rupees 2900/- I raise the complaint in cunsumer court Bajaj finserv they are block my e mail id in cunsumer portal my problem is still not resolved they are create me the problem and say we are not pay to you your loss of pay i am say why are not pay you he is hed office in poone and doing business in Hyderabad and fooling of Hyderabad we have also knowlage of how to raise again again complaint in consumer complaint and they are torcher me why you raise the complaint in consumer complaint we are doing mistech for you give to loan they are not given me free of cost he doing business not intrested to give in case close your company how can ask me I don't no this person name he is called this number [protected] today and its say me shame they are doing mistech and who's this goy to say me since of you they say I am calling from bajaj finserv hed officer I have call recording I will send to you he say your loss pay we are paying to after one year its will be credited in your account sir I am asking my loss of pay 1120 rs please clear it and don't call me torchar me I am not a fool for you ask my LOP in you creat me the problem and you not giving me money on time I am visited your somajiguda office they are say give me 4 days times its will be resolved and what your do please chek

My name Kumar.P, loan no 4210pl08237317. I am existing customer with Bajaj consumer loan, & I got PL in Feb 2015, loan Amount 99000, but till now my EMI not hitting in my bank account, only consumer loan Emi hitting every month, Due to Sales executive mistake in my Bajaj finserv account my savings account no is wrongly updated, so not hitting in my bank account, I already so many time complaints to Bajaj customer care and local office also no use, he asking some additional chargers and block my EMI card also..I have proof for all, l already sent to Bajaj also, Please do needful to me .. Kumar. P [protected]

Hello Team, I have take a consumer durable loan from Baja Finserv in the month of April 2015. At the time of taking the loan, the executive from bajaj asked me whether I will be interested in taking the bajaj emi card by payment of 200rs additional to which I said yes and paid the amount. I was told that after successful payments of 3 emis of my loan the card would be dispatched and come to my address. Its been 3 months already and all three emis have successfully been deducted. I am about to pay the 4th emi shortly. Instead of the payment of 200rs for the EMI card I have not received my EMI card. My loan account number is 430SCE09392032. Please check your records and you will find all 3 emis have been deducted successfully. I would appreciate if you can dispatch my card and send across to me at the earliest or either refund my money taken for it which is 200rs. I was told after 3 months I will get the card and I have not got it till now. Please do the needful. Appreciate your help and awaiting a quick reply from your end. Regards Anshumita Singh

Dear Bajajfinserv, Dear Bajajfins, My name is raju my mobile number [protected] and [protected] ccount cheak is bounsed so its will remark me not for you you are in enjoying my money OK its effected my CPL score na in case its bounsed who's to take responceble no other banks not given me any of loan why I am loss for my mistec you are in wantedly debit in my money its a fool can we try incase he not responced we are doing continue to debited in customer account you are doing bussines na how to mistec you don't konw who's given the cheak iam not agreed first you pay LOP and iam after the send mail to consumar court they solved my problem OK in case iam bouns the check you do fine me na cheak bounce charges and ext. ext. because for u loss how iam loss for your mistec your khanoon is write my khanoon is wrong please clear my loss pay I mentionsed no orguments thanq q kamine hy Bajaj finserv wale mera account block kardiye my pooche so ansar ny de pare ah k Hyderabad may bussines kare aur Hyderabad valon pay roobab chalare my sahi tari k say poocha thum logon ko ha kya Hyderabad wale customers chute dik re thumko tera bussinece poone may karle thu samja na kaiko derare salarys chute logon ko i sa problem kar k tere peeche phiraleneko kya kara kai ko re thoo mera account may say doosre account mere may say choote tyre beta thu muje jaisa kara na vaisa thu mereko b milega vusdin bolthu tera kaam problem create kara thu muje kaiko kara kaiko piraliya re tere piche muje kya shok padi mereko tere pass aneki thu debit kar k mere account may vulta mere pay revarse hora kya re kara kaiko re makyaloude muje poocha thu ya conformation diya muje thu Karun bol k server tera block karatho hame ny maloom sajra re thu bainchot seeda seeda clear kar mera loss pay samja ek din tere liye saale mereko job chodna pada tere peeche pirne ka petrol west mera time barbad sob my kaiko bardash karna re kya pukat ahye re muje koun bodkow detha mereko kamine sale poori duniyatho dektina a mera complaint vun logon ko samaj ah k tera business loude may milnedo a mera shaap hy Bajaj finserv walonko tere pass liye so sob cheak bounce kar k thuje loss kardenedo ek gareeb ki baduva hy thuje a

This is again an unexpected service from Bajaj Finserv. I have requested for a draw down yesterday and this is really very urgent for me. But due to some technical issue from your side the payment was not made today as informed by the customer care excutive however i got the confirmation sms when it was requested. I really very disappointed and will never recommend nor use any other service of bajaj.

My name is Sanjesh.V & I am from Chennai. My customer Id is 21771193 I did purchase one Mobile – Samsung Galaxy S6 from “THE MOBILE STORE” in Chennai.. I am availing 0% EMI from Bajaj Finance as recommended by The Mobile Store. Bajaj Finserv is charging me my EMI for the Mobile I purchased (Policy No : 403SCE09045635, Amount of Rs 3565) for which I have agreed & signed papers; apart from that Bajaj Finserv have also included some other insurance without my knowledge (Policy No : 403ILS09046430, Amount Rs 489) for which I have not agreed. My first Installment message asked me to pay Rs 4054/- on a monthly basis to Bajaj Finserv, that’s when I had a doubt (how can my EMI be more than what I accepted ie Rs.3565) & contacted The Mobile Store & they asked me to contact Mr.Jai Ganesh (Bajaj Finserv guy - Mob : [protected]) Jai Ganesh told me that a Bajaj Finserv staff had initiated an extra Insurance cover in my name (Rs 489) & I have been charged for that, which I had no idea why did they do that. Then I asked him to cancel the Insurance & he requested me to pay the first installment & then he will refund me that amount – But it did not happen that way. Next month I again got a SMS saying I have to pay my EMI for Mobile & the extra Insurance as well. Then he told me that I need to pay 3 months EMI in order to cancel my Insurance & refund my money. But now there is no sign of any refund or any sort of information from neither him nor Bajaj Finserv. I request you to kindly cancel Policy No : 403ILS09046430 & refund money (3 months) charged from my bank with out my approval. My Email Id : [protected]@gmail.com My Contact No : [protected] Kindly advise.