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Bajaj Finserv Complaints & Reviews

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R
RafiqAhamed
from Salem, Tamil Nadu
Sep 12, 2015
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Address: Coimbatore, Tamil Nadu

Hi, My consumer durable loan account number is 4210CD06673839 and my balic premium loan account number is 421BAL06674497. At this moment, I need nothing from Bajaj Finserv, but all I need is a small response to my mails and phone calls. I would like to ask one thing. Is it a trick to sell your Insurance, bcoz as soon as my balic premium loan account is finished, my EMI card was blocked without any information. Is there any valid reason to block my EMI card? How many of my cheques returned without money or how many EMIs pending for me?
Aug 6, 2021
Complaint marked as Resolved 
Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending.
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    arnisri
    Sep 11, 2015
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    Address: Kolkata, West Bengal

    I have applied for a new sony Full HD LED television set. While applying for the same, I was informed that my card has been blocked. When I mailed at wecare mail id of Bajaj Finserv, I was informed that my card can't be resumed due to certain CIBIL rating. I would like to tell you all that there was slight problem with my loan during the last purchase as I have to switch companies and my salary account for the previous employer was stopped. Resulting me in late fee. However, it has all been shorted and I have cleared my due. I have once again applied a loan, but my card is still blocked for which I can't take any good. PLEASE UNBLOCK MY CARD OR I HAVE TO POST THE SAME ON FACEBOOK AN TWITTER. I AM A LONG STANDING CUSTOMER OF YOUR.
    Aug 6, 2021
    Complaint marked as Resolved 
    Dear Sir/ Madam,

    At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?


    With regards,

    weCare
    Bajaj Finserv Lending.
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      M
      multi24
      Sep 11, 2015
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      Address: Jaipur, Rajasthan

      Sir ji, I, bharat bhushan gupta, applied for loan in your company for laptop. and my loan application SF 24541965 has been approved on 05/08/15. but sir your sales executive as name vikas in jayanti bazar Jaipur is torturing me not telling me satisfactory answer. and he is asking for a personal party for himself from me or one thousand rupees. I have called him about 100 times and I have waited about 40 days. I have not paid him so now he is giving me negative answer. sir, I m a government servant sir when I m facing such critical condition then what will happens with the others. sir you should take immediate action against such cheap type executive who spoil my dream to present a laptop to my wife. I can purchase it on cash but he cheat me for a long time of 40 days. every day I hoped that today I will surprise my wife with a present but he spoil every thing. sir if can understand my pain then you must take immediate action. thanks with utmost hope
      Aug 6, 2021
      Complaint marked as Resolved 
      Dear Sir/ Madam,

      At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

      With regards,

      weCare
      Bajaj Finserv Lending.
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        multi24
        Sep 11, 2015
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        Address: Jaipur, Rajasthan

        Sir ji, I, bharat bhushan gupta, applied for loan in your company for laptop. and my loan application SF 24541965 has been approved on 05/08/15. but sir your sales executive as name vikas in jayanti bazar Jaipur is torturing me not telling me satisfactory answer. and he is asking for a personal party for himself from me or one thousand rupees. I have called him about 100 times and I have waited about 40 days. I have not paid him so now he is giving me negative answer. sir, I m a government servant sir when I m facing such critical condition then what will happens with the others. sir you should take immediate action against such cheap type executive who spoil my dream to present a laptop to my wife. I can purchase it on cash but he cheat me for a long time of 40 days. every day I hoped that today I will surprise my wife with a present but he spoil every thing. sir if can understand my pain then you must take immediate action. thanks with utmost hope . my contact no. is [protected]
        Aug 6, 2021
        Complaint marked as Resolved 
        Dear Sir/ Madam,

        At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

        With regards,

        weCare
        Bajaj Finserv Lending.
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          S
          sureshkumar lingan
          from Salem, Tamil Nadu
          Sep 11, 2015
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          Address: Coimbatore, Tamil Nadu

          Sir I suresh kumar takenpersonal loan from Bajaj Finserv and my loan completed on Aug 2015. The last EMI was 05 Aug 15, as per their computer statement, the loan completed in Aug 2015. Therefore, there is no sufficient money in 05 Aug 15, due to this the last EMI was lapsed. In view of the above, the Bajaj Finserv staff contact me on 25 Aug 2015 regarding my lapse on last EMI and alternatively he collected the amount of Rs 1824 + 350 (EMI +Fine) = Rs 2174/- on 31 Aug 2015. (Payment receipt No 9912728). Once he collected from me, the next day Rs 1824/- deducted on 01 Aug 2015 by Bajaj Finserv . I was shocked and approached our coimbatore branch office for the same for refund, he told that the same to be credited in your account on 08 Sep 2015. But till date the same amount is not credited in my account. So I request you to instruct Bajaj Finserv why double deduction by coimbatore branch and their head office. Once our amount was lapsed the charged Rs 350/- as fine and I asked from you and Bajaj Finserv for refund of my money alongwith fine charged by them or interest for the period. My Loan Account No 4210OPL 00059893. Name L Suresh Kumar Mob [protected]
          Aug 6, 2021
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Dear Sir/ Madam,

          At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

          With regards,

          weCare
          Bajaj Finserv Lending.
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            B
            bhoo
            from Mumbai, Maharashtra
            Sep 10, 2015
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            Address: Mumbai City, Maharashtra

            Dear Sir I have currently encountered illegal deduction from SBI bank that I had purchased some kind of product and yesterday night I recieved message from the Bajaj Finance app that Rs.2357 has been deducted which has been purchased from Reliance Store as printed in the receipt but today when I enquired in reliance shop they told me that the accused has purchased from other seller and has named Reliance (in R Mall; Mulund Checknaka) as it's seller. So, I request you to to pay special attention towards my issue and take necessary action as soon as possible Victim name And Contact Number:- Bhushan V Shinde [[protected]; [protected]]
            Aug 6, 2021
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Dear Sir/ Madam,

            At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

            With regards,

            weCare
            Bajaj Finserv Lending.
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              V
              vasuyala
              from Mumbai, Maharashtra
              Sep 10, 2015
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              Address: Chennai, Tamil Nadu

              Hi Friends, Please don't take any personal loan or any other loan from this worst company which causing lot of troubles to customer. Charing extra amount like Insurance Amount and Extra EMI amount when compare to other banks. This organization caused lot trouble to me to cancel my insurance amount and refund the amount. And the employees in this company are trained to cheat the customer. Customer service is also very bad. While taking the loan they charged for 18000 for insurance. they told me when i closed the loan, the insurance amount will be refunded. After closing the loan this people are telling that they can't cancel the loan only surrender can happen. After a lot of struggle and conservation i agreed to surrender the insurance policy. Worst thing i don't receive any Insurance documents. After surrender the policy also they are refund my amount. Please do the need full. This organization is very big cheating company. I am common man, i can't wlk through to court, please do the need full.
              Bajaj Finserv customer support has been notified about the posted complaint.
              Dear Sir/ Madam,

              At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?


              With regards,

              weCare
              Bajaj Finserv Lending.
              My Contact Number : [protected]
              My Cust ID:21029576
              I am calling continuously to your stupid customer care for my refund amount, even sending emails. But no proper reply from my emails and no information from Customer Care even.

              From now onward i will not recommend any of my friends and relatives to go with any of Bajaj products (Insurance, Bikes, lights ) not even single product. I am going to put all this complaints in Facebook, Tweeter all social networking sites.
              Hello Cheater Bajaj Fin Server,

              What happen to my complaints. When you are going to refund my amount. You are such a cheaters.
              May I know how to take Legal Action on Bajaj Finserv. Could any one please suggest me.
              Mr Rajeev Jain,

              your doing business in cheating people in this way. And putting all the money in company.

              I am want my amount to be refund.

              Call me if you want [protected].

              Regards,
              Srinivasa
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                N
                Naga Mahesh.K
                from Hyderabad, Telangana
                Sep 10, 2015
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                Resolved

                Address: Hyderabad, Andhra Pradesh

                Hi, Recently we have purchased A refrigerator, tv and washing machine. So we need to have only 3 accounts for them but I can see the 4th account with name mentioned below. Plz do needful BALIC PREMIUM CD LOAN 400BAL14353617 Active ` 9, 589.00 ` 1, 199.00 8 [protected]
                Aug 6, 2021
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Dear Sir/ Madam,

                At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

                With regards,

                weCare
                Bajaj Finserv Lending.
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                  P
                  pennam devendra
                  from Mumbai, Maharashtra
                  Sep 10, 2015
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh

                  I took personal loan in Bajaj finserv for 223000 Rs. But without my notice they deducted 13000 Rs. Now i want to cancel the loan as this is a matter of trust. My loan details are : Loan number: 4000PL14269392. Loan amount: 223000 Disbursed amount: 210251
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Dear Sir/ Madam,

                  At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

                  With regards,

                  weCare
                  Bajaj Finserv Lending.
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                    P
                    pennam devendra
                    from Mumbai, Maharashtra
                    Sep 10, 2015
                    Resolved
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                    Resolved

                    I took personal loan in bajaj finserv on 31st of AUG 2015. When i got the money after 13, 000 RS got duducted from my loan without my notice. Now i want to cancel the loan My loan details are: Pennam Devendra. Loan Number: 4000PL14269392 Loan amount: 223000 Disbursed amount: 210251
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Dear Sir/ Madam,

                    At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

                    With regards,

                    weCare
                    Bajaj Finserv Lending.
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                      M
                      Manigandan RS
                      from Bengaluru, Karnataka
                      Sep 9, 2015
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                      Resolved

                      Address: Bangalore, Karnataka

                      Waste customer service and bad response from their employees at their Bangalore Hosur road branch, I have provided the bank details for changing the the linked accounts for current EMI for ECS in the month july 5th 2015 but still now it is not done and also they are not accepting the advance payment for EMI at their hosur road branch and if pay through online they accepted it and again after 10 days of time the amount is refunded back to my account and now they are charging bouncing charges and one is responding at their customer service..
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Dear Sir/ Madam,

                      At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?


                      With regards,

                      weCare
                      Bajaj Finserv Lending.
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                        K
                        Kunal 12345678
                        from Igatpuri, Maharashtra
                        Sep 8, 2015
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                        Address: Mumbai City, Maharashtra

                        100 people's call each day, but no proper update is provided. Then they are ready to charge the penalty, I'm damn sure will not pay the penalty sinc it's the mistake from their side. Not satisfied at all. It's the money from my blood and sweat haven't looted anybody need an apology. Even the executive doesn't talk properly they just talk the way they want
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Dear Sir/ Madam,

                        At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?


                        With regards,

                        weCare
                        Bajaj Finserv Lending.
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                          D
                          dr ankit gupta
                          Sep 8, 2015
                          Resolved
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                          Resolved

                          Address: Jaipur, Rajasthan

                          An executive of bajajfinserv Mr. Raj Bhati guided me for the benifits of loan and placed a loan Amortization chart on my computer and asked foe opting the flexiloan that he mentioned only for doctors, now when the first EMI debited from my A/c mentioned for ECS it was more than what mentioned in chart, he said sir by system error it happened it will be rectified but he passed on a month then two times EMI amount was debited from my account and credited back to my account, then again i asked for it why so? He asked his senior for this problem, same ways his senior asked for bank statement i went to branch for that then gave bank statement to Mr.Raj Bhati, then same thinf happened with second EMI debited n credited back and amount of EMI was more than mentioned in chart, now Mr. Khitiz came with Mr.Raj, they both inspected the chart again in my computer they assured me for reverting the amount debited more in EMI, now its third installment debited is again is wrong EMI, now they are not responding me on message & phone, so I am forced to complaint against them for forgering me, misguiding me and pitiching the wrong information about the product and also for the poor service availability. i need to ask for solution of this problem or i have to go further legal. kindly admit my complaint as soon as possible. Regards Dr. Ankit Gupta [protected]
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Dear Sir/ Madam,

                          At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

                          With regards,

                          weCare,
                          Bajaj Finserv Lending.
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                            R
                            RafiqAhamed
                            from Salem, Tamil Nadu
                            Sep 6, 2015
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                            Resolved

                            Address: Coimbatore, Tamil Nadu

                            Hi this is Rafiq Ahamed and my Bajaj EMI card last 4 digits are 9712. This card has been blocked 4 days ago without prior intimation. I did not even use this card for a single time. I cannot contact the representatives in Bajaj Finserv. In their website, they gave a mail ID [protected]@bajajfinserv.in. I mailed to them via this ID several times with no response. At last, today (06/09/2015) I got line to their customer care and he told me that my personal loan has been rejected so only my card was blocked. In fact, I applied for a personal loan there. At that time, the rep told me that within 3 days, I can get the loan amount in my account, but after 10 days I did not get any information. 11 th day, i received a call and he told me that they will be coming for verification the next. At that time, i told him that I do not need the personal loan because i have arranged the money in the interim. At that time, they did not give me information that if i cancel the personal loan, i could lose the EMI card. now the card blocked. The communication system in Bajaj Finserv is very poor very very poor...
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Dear Sir/ Madam,

                            At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?


                            With regards,
                            weCare,
                            Bajaj Finserv Lending.
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                              asif_123
                              from Coimbatore, Tamil Nadu
                              Sep 5, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              I am Mohammed Asif from Hyderabad, i have got finance from bajaj finserv and signed to pay of RS.1779+1833=Rs.3612 EMI, But instead of that i have been charged the bill of Rs.3967 i.e; 3612(actual amount)+255(additional amount)=RS.3967, so i tried to contact customer care but unable to reach the executives and when i opened the loan details from bajaj finserv website found it as "BALIC PREMIUM CD LOAN 400BAL13649052 Active", i want to know why it is charged unless i sign any of the document to pay Rs.355 as loan, so i want to make it inactive so that my bill amount would be reduced per month.
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                                asif_123
                                from Coimbatore, Tamil Nadu
                                Sep 5, 2015
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                                Address: Hyderabad, Andhra Pradesh

                                I am Asif from Hyderabad, instead of generating bill amount of (1779+1833= EMI RS.3612) my bill has generated as EMI RS.3967 and that makes my total to be more than the finance which i have signed on the documents, when i check my loan details in bajaj finserv it has been showing additional amount of RS.355 as "BALIC PREMIUM CD LOAN 400BAL13649052".i want to know why it is generating like that and want to make it inactive of Rs.355(which is additional amount).
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                                  razab ali
                                  from Belur, Karnataka
                                  Sep 4, 2015
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                                  Address: Bangalore, Karnataka

                                  Dear Sir, I am pay full emi pay, my name Razab ali my a/c no 404SCE02940563 but not send NOC plz help me i am total pay 16500 i am not extra pay plz solve my meter my civil score full down so plz plz help, Thanks Razab Ali [protected]
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Dear Sir/ Madam,
                                  At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

                                  With regards,

                                  weCare
                                  Bajaj Finserv Lending.
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                                    T jayaraj
                                    from Bengaluru, Karnataka
                                    Sep 3, 2015
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Hello, I am existing customer of bajaj finserv i am using EMI card of this organization more than 2 years i have done frequent transactions they have frequently mailed and called to take an option for emergency loan by using EMI card service with 18% interest rate. even though interest rate secondary but here when customer in really need they played game like visit nearest branch and again go to main branch they will say that this plan will come in next month even if we go nest month if we ask the same the same answer but customer support people say it is there u can visit, improper contact no in there portal they won't update their original contacts. customer has to visit more than what they need finally customer will get know bajaj people made us fools . for this kind of fellows need to teach a lesson . regards Jayaraj
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Dear Sir/ Madam,

                                    At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?


                                    With regards,

                                    weCare
                                    Bajaj Finserv Lending
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                                      I
                                      Indulekha Legeesh
                                      from Bengaluru, Karnataka
                                      Sep 3, 2015
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                                      Advance EMI

                                      Address: Bangalore, Karnataka

                                      Hi, I have bought a Refrigerator through Bajaj Finserv . After that My 1st EMI date was 2nd of Sept-2015. Due to some issue from MY bank my ECS mandate got rejected so I visited Bajaj Finserv Madiwala Branch-Bangalore and maid the advance EMI on Aug- 23rd. Till today the amount which i Paid is not reflecting in customer portal I have contacted the customer care but the response was very poor or worst. Since 2 week's am continuously doing...
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                                      Arun@Complaint
                                      from Chennai, Tamil Nadu
                                      Sep 3, 2015
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      This post is to highlight the rude and insulting behavior of team member/employee of Bajaj Finserv named Mr. John Bohr and Mr. Rakesh (named by same person over call) for collecting overdue payment of a single EMI missed due to some unforeseen circumstances and for which i agreed to make payment online with-in few hours of the call. But Mr. John insisted that the online payment method is not working and in need to mandatory make cash payment immediately otherwise the Consumer Durable with will be removed from my house and sold to collect the payments pending. I continue to insist that the payment will be made online after 6 in evening as the total EMI is not available with me in cash and i have a NEFT transaction pending which once cleared I will use it to make the payment/ I even insisted i have rs 3, 000 in cash with me (total EMI amount Rs. 6988) if they agree i can make that payment right away in cash and remaining payment I will make online as i will leave for Office in evening and will only be able to make payment from office. But Mr. John continued to insist that i make payment right away other wise my durable will be taken back on immediate basis despite the fact that all EMI till date is paid and only last month EMI was missed which i agreed to pay latest by 7 in the evening. I also informed that this payment would have been made yest itself along with the other EMIs but i dint had the Loan Account #. Later after prolong discussions and threats made by Mr. John, he agreed to accept the part payment which i made online (as oppose to John insisting that online payment portal in not working-- which was a huge lie as i was able to make payment easily using the Bajaj Payment Portal). I have made payment of Rs. 2900 online after which Mr. John stopped his threats and agreed to wait till evening. The threats and abuses can never be acceptable and the company providing the finance is operating as a business entity bind by the corporate laws and procedures. They are not performing charity of any kind and also the employee hired by the company must be thought ways and manners with regards to how to handle situations such as these. They may have targets to achieve and commissions to earn but this cannot be done at the cost of customer respect and well being. After the entire conversation got over i even contacted Mr. Nishir Yadav said to be the senior manager of Mr John and responsible for all his actions but the reply which i received from him was more surprising.He response to my complaint was first make the payment and then we will think about your complaint. Already sent out an complaint email to Bajaj Customer Care and few of the member mentioned above (only if their email ids are correct and also their names as true caller gave me a different name against their mobile #). WIll for few days (3-4 days more) and then will initiate legal proceeding. I have not paid the part payment pending yet as i want these people to contact me and first resolve my concerns. If they want they can come and collect the LED and take it away. I will get this resolve in court of India as that's the only option left.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Dear Sir/ Madam.

                                      To help us expedite the process of resolution of your query, could you please share your loan account number along with your contact details so that we can get in touch with you and assist you better.

                                      With regards,

                                      weCare
                                      Bajaj Finserv Lending
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