Bajaj Finserv Complaints & Reviews

Good morning, as promised by you I was about to receive a loan of rupees 10 lakh after complishion of due process on my policy no. [protected] bharti axa. as per your promise before 25th march but till today not a single step forward in this matter is been taken from your side. My recent telephonic conversation with amit, sanskruti and you gives indication of avoiding tendancy towards my case. I request u to avoid the unnecessery delay and process my case. Mutual help me to to keep my financial promisses in my business. Plz aknoledge Mamta Dilip joshi. Thnk you. Please contact [protected]

Dear Sir, Dr Richa Prasad has no dealings with Bajaj Finance Services.She has never taken any loan or utilized any of your services.Yet she has received EMI due notification/e-mail for ensuring fund for electronic transfer on due date 20150402.Details are as follows:- E-mail from [protected]@bajajfinserv.in to dr.richaprasad @gmail.com. dated 26 Mar 2015 Sir/madam Your loan acct. 5890CD07856072 EMI-3829 due date 20150402 Bank State Bank of India Pl ensure availability of sufficient fund sincerely your's Bajaj Finance Team This is a grievous mistake made by the company, and need to be rectified immediately and she taken-off from your mailing list, else due action will be taken.Please respond at the immediately. your's sincerely PC Prasad (Air Cmde Rtd>)

Dear sir. I got my new semiautomatic washing machine financed from Bajaj finserve vide ID no. SF21420208 and i got the mail of the approved loan amount. But the representative deployed at LG shoppee Jail road new delhi has taken a cash of Rs 600/- from me saying the company is charging this amount. But this amount has not been mentioned in the confirmation mail. It is requested that cash overcharging may be refunded back to me or the amount may be adjusted in my instalment. Such representative may please be removed immediately as they r looting the customers.

From Ranjeet Singh Bhopal Mobile No. [protected] Sir ak t v ak frize Lotus kohefiza bhopal se finance kraya tha. online account statement nikalkar verification ke liye mp nagar bajaj finance office apne putra ko bheja tha unhone account statement verified karna se mana kar diya jiske karan SBI Sultania Road Bhopal mujhe 5.00 Lacs ka loan sanction nahi kar rahi hai. Kripya mp nagar bajaj finance office bhopal ko account statement verification karne ke nirdesh dene ka kasht kare. apke bhopal office ko yah bhi nirdeshit kare ki bajaj finance ke upbhoktao ke sath madhur vyabhar kare. apke office ki karyshaili par aprassanta vyakt karta hu. kripya ki gai karywahi se mujhe tatkal awgat karane ka kasht kare. e-mail ID [protected]@yahoo.co.in

From: Magesh<[protected]@orangeretailfinance.com> Sent: Thu, 19 Mar 2015 16:53:56 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in>, "[protected]@bajajallianz.co.in"<[protected]@bajajallianz.co.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-5 Team, I have not received any calls from your customer support team yet, i have been following up on this for more than a month for this petty issue, I really wonder how an organization like yours with such a huge base of customers is having such a worse customer service mechanism, these kind of service being ignored and unattended would definitely tarnish your companies image in the market. I really regret to have a relationship with your organization all these days, iam no more interested to continue this-willing to take up this issue to consumer readdresal forum to pray for a compensation for my mental agony and the kind of service Baja funserve offers to its customers.. Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Thu, 05 Mar 2015 17:57:42 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in>, "[protected]@bajajallianz.co.in"<[protected]@bajajallianz.co.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-4 Team, I am yet to hear on this from your end, do not understand why do you have this id to address service issues, when you are least bothered to write back to the customer. Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Sat, 28 Feb 2015 17:47:20 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in>, "[protected]@bajajallianz.co.in"<[protected]@bajajallianz.co.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-3 Team, Still awaiting for your response on this. Surpised to note such a vintage organization having a very poor customer care mechanism... Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Wed, 25 Feb 2015 12:29:49 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in>, "[protected]@bajajallianz.co.in"<[protected]@bajajallianz.co.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-3 Team, I am yet to get a solution for this-pl respond. Mr.Madhavan-Request your intervention. Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Mon, 23 Feb 2015 17:51:04 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-2 Team, I am yet to get a reply on this service issue escalated.. Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Thu, 19 Feb 2015 17:13:21 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-1 Team, Awaiting for your reply- pl do the needful. Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Mon, 16 Feb 2015 19:30:03 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in> Subject: EMICARD UNBLOCK REQUEST-[protected] Team, My Bajaj Finserve EMI card has got blocked due to an error done by one of your executive while entering my name during file login stage when I went to one of show room in Chennai for purchasing a product, request you to unblock the same . NAME : S.MAGESH EMI CARD NO- [protected] Loking forward for resolution on this.. Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020

Hi Need your help in understanding the reason for Harassing the customer Mr syed his mobile number [protected] bangalore from consumer loan collection division abused me a lady customer Mrs kumar with words like " I will harass you" after clearing saying I will pay after 28th of the month he still went on with abusing and said I will harass you then his assistant literally is home every single day and since my small daughter 3 year old and maid are the only people at home, he sits at home and says am not going from here because syed the above mentioned manager has adviced him to do so his number is [protected]. Then I told them please come along to police station I will want to complain their they refused to come.. Now I have no way of dealing with this gundas. How do I take action. Please help is bajaj finance encouraging hooliganism. I even offered come and take back your product what more can I do? My number is [protected] I am escalating this to legal as well for harassment case.

dear sir/madam iam ramesh.s my bajaj fineserv CD no - 4040CD00290684 actually there was an ecs problem for the payment of above mentioned product so there was person appointed by you who was collecting cash from me of 1st of every month which was to be paid 5th of every month it was been cleared for 10 months of 4, 800 each but later after it had been cleared there was call from you there was cheque bounce charged of 350 rupees but actually it was not so i had not bothered about it but later now yesterday was call from this number [protected] for same matter and had feared me telling that there will be case filed on me for the bounce cheque if not i should pay bounce charge of 350 rupees in 1 hour and they had also gave one advocate number of enequery about this matter and becuase of fear i had paid 350 rupees through online but i should not pay this money its not problem from my side and this problem is your side there is not at all chance of cheque bounce so i kindly request u to take action and enequery about this problem and i need my money back thanks

Dear Team. i have taken consumer loan in November i.e. toshiba TV i have paid 4500 initial amount and remaining amount they r converted me in to emis i.e. 2250×8 months. Dec, Jan, and Feb emi has deducted from my hdfc account every month of 5th ok. Last month i receive a message from u r side that loan has been cancelled and that amount has been refunded if eligible with in 15days. After 1week i got one more message congratulations u r new consumer loan has been activated this is for 14months emis is 1608 from april 5. I have called so many times in bajaj every time they are giving me new complaint no. I have given a mail also [protected]@bajajfinserv.in also. I dont no how they are resolving the issues. but they are not yet rectify the issue. I have regular customer u can check my record. Kindly taktake necessary action and resolve the issue. As soon as possible ok. I[censored] done also same I have to go to media and news paper. customer id. 6959850 registered mobile no. [protected] [protected]@gmail.com

Loan No = 4000PL00445997 HELLO Bajaj Finserv i want a my money refund as details given below DATE 28/02/2015 Cash 321.96 I pay this amount on 26 feb 2015 that at a time not my problem i already paid of full amount of 41, 832 on 18 feb 2015 but billdesk problem so pls kindly check my transcation details of 321.96 amount refund on my account And u r aslo refund of this amount given details below because i am closing this loan before due dates AMOUNT S 27/04/2013 Upfront Interest Frm Cust- Due (4000PL[protected], 272.00 27/04/2013 Service Charge Frm Cust- Due (4000PL[protected].00 27/04/2013 Balic Life Insurance Premium(R)- Due (4000PL[protected], 502.00 27/04/2013 Add Upfrnt Intrest Frm Cust- Due (4000PL[protected].00 12/03/2015 Emi Collected After Closure (4000PL[protected].00 TOTAL 5000.00 + 321.96 = 5321.96

Hi Need your help in understanding the reason for blocking my Bajaj EMI card with out any reason. I haven't used it for quite a long time and was shocked to hear when i get to know my EMI card was temporarily blocked from Bajaj finserv guys in Girias and it was told to contact Bajaj Finserv Customer care on their toll free number for knowing the reason for such block and unblocking the same, when i called the customer care toll free number i didn't get proper reply as it was IVR, not i got proper reply nor an chance to speak to customer care executive. I wrote email to customer care asking the reason for such temporary block but there reply was "With reference to your email, we regret to inform you that your EMI card is permanently suspended in line with our credit policy.Also we would like to inform you that, we are unable to disclose the reason of card blocking as per our policy"- This reply is not satisfactory and I feel this just an reply for name sak I like to ask the below questions to Bajaj Finserv customer care 1) Like to know why is my EMI card is permanently suspended...??? 2) What was the reason for suspending my EMI CARD?? 3) Why this was not communicated to me earlier when the EMI card was blocked...????? 4) AS CUSTOMER OF BAJAJ FINSERV IT IS MY RIGHT TO KNOW THE REASON FOR SUCH SUSPENSION. When BAJAJ FINSERV IS NOT ABLE TO DISCLOSE THE REASON FOR SUCH SUSPENSION THEN PLEASE ADVICE WITH WHOM I SHOULD ASK FOR THE REASON...??? Hope concern person will look in to this and reply back with sensible reply at the earliest. Regards, Mahesh

Hi, I have taken a laptop with Bajaj Finserv with Interest Rate of 5.8%(As informed by Loan Executive) from SYNERGY SYSTEMS & PERIPHERALS # CHENNAI, and loan executive said laptop loan comes with interest only, , but in Bajaj Finserv website it was mentioned 0% loan for all consumer durable like mobile, laptop, tv, washing machine etc. I took the loan after argument with 5.85% interest, after few days i received a Loan statement from Bajaj Finserv(attached here) it was clearly mentioned that its 0% interest and total amount collected from customer is Down Payment + Document Charges. There is no lines mentioned about the 5.85% amount collected from me. When i asked about this with loan executive they showed me the delivery order mail, it was again mentioned the 5.85% is the Subvention borne by Dealer, but it was being collected from all customers. As stated by RBI subvention should be collected from Dealer/Manufacturer but all the time it was collected by Customer. I have taken 2 laptop with same dealer and two times they have collected interest from me and both this interest is not mentioned in anywhere in the loan statement. Pls help to refund it. Thanks

hi as my card is blocked im not able to purchase anything in my card i had send mail on 9-3-2015 c customer care but no reply nor SMS in Bangalore branch there told that in 3 working days i will get SMS or mail but im still waiting so kingly request you to open my card

I have purchased washing machine & fridge(Loan no 4210CD04977392.&Loan no 4210CD[protected] I have paid 6 dues by cash to Mr.Ramesh near my house. Ms.Sowmiya approched me through phone & asked for payment & EMI form.I asked her to send executive to my office in pollachi road. The executive has not come for 1 week but today(10-Mar-15) she called and spoke to me rudely. She was continuously calling & forced me to pay to her.I said that i pay on line or directly come to your office. Then She spoke without respect. very worst behavior.I totally disappointed due to her approach. Name soumiya number [protected] Br coimbatore. We lost belief in bajaj finserv & we decided not to take any loan hereafter from bajaj. Thank You D.Rammohan [protected].

Hi Team, I have had a very bad experience from the customer service team of bajaj auto loan. I have taken a bajaj auto loan in the year of[protected] and my loan account number is[protected] After this I have given them PDC for a span of 12 months. The first 6 months they didn't present it in the bank itself, and after 6 month they have presented all the cheques together. Now I was informed from the bank about the same; wherein they had advised me its better to give stop payment rather than the cheques bouncing which I had done during that time because I was also under some real personal problems during those days. Now for the past 4 years I have been trying to repay the money; as it is an amount of 39000 which was outstanding but when ever I am initiating eh conversation with the team I get a very bad response wherein they are telling me I need to repay 3, 45, 000 as it is these many days pending. I am not able to contact the outlet now where I have purchased the bike as it is shut down. Please tell me what can be done in this scenario. I am really helpless I want to get out of it and no one is even clear how to help me and who can help me out with this. Thanks

Dear All

I had applied for personnel loan with Bajaj finserve LAN:- [protected], very first day after application they mentioned it Approved loan then collected all required documents and 1 cancelled check & 2 blank check by name of Bajaj finserve but no update after that when i chased the executive he told me that he can go further after feb month salary slip receiving, and then the again collected my salary slip at 28 feb 2015, Still i am waiting for loan disbursal.it is almost 1 month passed. and now i am calling there customer care number and mailed also but still no responce.

Now question is

1- If there is any issue then why they are mentioning as approved loan ?
2- if Still not possible then why no clarity communicated to me ?
3- I need all document return including signed check ?
4- Why such unresponsive customer care operation ?

Its really pathetic service i have seen ever.

Please do the needfull ASAP otherwise cancell my Loan aplication and return all my documents.

BR//
Rakesh
Gurgaon

Loan No = 4000PL00445997 my all amount s Are 41832.18 + 321.96 = 42154.14 + 3441 march month emi also debited on my bank account i notice you send me a NOC on my loan account my loan account still not close So pls find out this issue a piority

Dear sir, i deepa maity, not willing to have issued policy from bajaj life insurance phone binding(582LIP[protected]. After lots of mail and telephonic conversation, still policy is not cancelled. We request again pls. cancel my life insurance policy and revert back my paid EMI. Again receiving message for second EMI for 5 march. pls. Stop immediately otherwise i will complaint to IRDA & consumer Forum for Forcefully selling insurance policy. regards deepa maity [protected], [protected]

I have got a call from an advocate that there is case registered on my name because my cheques were bounced. When I went your branch and met your executive and took a print out of the statement then I realised that the account(Loan number: 4000CD[protected] was not closed because of that every month you people started charging me due fee. which is 6750 now. He advised me to send an email to this email ID and get it resolved I havr email and I didnt get any response and on top of it some is calling me and threatenibg me... when I try to explain he is not even listen to what im saying my asked his name but he didnt tel me this is the number od that person [protected] Please kindly resolve this issue as soon as possible

Dear sir loan cancelled Respected Sir; For your kind notice that Myself N Rajender has requested for the cancellation of the loan allotted Loan No = 4000PL00445997 . Due to some personal problems so I have returned the loan amount Rs = 41, 832.18 through the Bill desk. date[protected] but that time bill desk website problem deducted my money but not credited my account while i giving lot of mails [protected]@bajajfinserv.in your people r not response on my payment And i again i will pay again trough bill desk that short amount 321.96 date on 26/02/2015 but same problem so that y i telling you those r paying my all amount s Are 41832.18 + 321.96 = 42154.14 kindly i notice you i pay all amount r clear but you bill desk website not working properly that is not my problem ok so pls kindly ratified my account details i will send my bank account pdf statement this last final mail for u first u talk at bill desk other u can talk me i not sending a mails if this issue r not close i will go again law details all r my favour this i my last mail u need any details call my number [protected] & [protected] u r customer service is very poor this is worst service of bajaj finserv no customer care number & no responsibility u r people First u talk at bill desk i such a shame loan taking o[censored] r bajaj finserv i did not except of this response i lot of calls at bill desk customer service first correct u r service i am right about me ok kindly rectified my loan account issue a noc i will sending a TWO types of my bank pdf statement kindly check and send NOC fo any future details call me. BILL DESK REFERENCE NUMBER bobc[protected]S Amount 41, 832.18 BILL DESK REFERENCE NUMBER BOBC[protected] Amount 321.96 My bank transactions details {Serial no 7} IB SM TXN.IDtory[protected] Amount 41, 832.18 {Serial no 1} IB SM TXN.IDtory[protected] Amount 321.96 THANKING YOU NALIKALA RAJENDER

Hi, It is giving me pain to right this. I have applied for Personal Loan in Bajaj finance. At the time of loan agreement they give me following commitment : Rate of Interest : 14.50 Tenure : 4 Years EMI : 13789 In welccome letter they mentioned Rate of Interest : 14.80 Tenure : 5 Years EMI : 11843/- From the day one receiving the welcome letter [Statement of account or Loan Letter] I am writing email to [protected]@bajajfinserv.in...