Bajaj Finserv Complaints & Reviews

Dear Sir, I am V.Gopu, owner of the firm ARUN TEXTILES from Salem-Tamilnadu, for which I have business loan. I would like to close the Loan account No: 459PSB00041030 through full and final settlement as on date. But you have deducted Rs.1, 00, 000/- on the very first day of account opening for insurance and till date I haven't received any details regarding the same. I have been requesting your local office to send the statement of account after crediting the insurance amount to my account with interest from day one for the past 3months. In addition, I also requested your local office members several times NOT TO SEND ECS CLEARING, as I will not pass it and the stop payment has been intimated to the bank already. Any further payments will not be done until the complete statement of accounts have been sent to me including the insurance amount with interest. But I haven't got any kind of response from your local office members. Moreover, the payment for march month has been send to you through RTGS on 02.03.2015 itself which is actually due only on 05.03.2015. For which prior intimation asking NOT TO SEND ECS CLEARING has been done several times through phone and mail to your local office. But there has been no proper response and the ECS clearing has been done by you more than four times after giving the payment. Because of that, I have been charged Rs.1000/- by you and Rs.300/- by bank for each ECS return. I demand proper actions to be done immediately and to credit back all the charges taken from my account, as I claim you as responsibility for trying to take amount through ECS even after paying you through cheque 3days prior to the actual due date. Even after so many mails and calls regarding the same, there has been no response from your side at any cost till now. If this continues I have no option other than complaining to RBI. Hope you will do the needful. Regards, Arun Textiles.

One day i get a call from your customers Service People and they said that they are Providing Loan on 13%. i asked reducing then he told yes. he was speaking very fast i told him twice to speak slowly and he told me "first you hear my thing then i will reply all questions". he completed all the thing and he told me that emi would be around Rs.6300 and then i calculated the it was correct according to 13% reducing. and then i provide all the details what he wants. then i start asking question he just disconnect the call. when i see the EMI details i was shocked that it was around 22% reducing and 13% flat. it was miss saling case. totally wrong. so this thing make totally wrong impression about your all loan i will not take any loan from your side. i thing is good that you are not taking pre closer charges after one month. what can you help me in this case ? if nothing then after one month i will close this loan automatically. If you that person contact then give him good intensive for selling this product but i am sure that will not earn more money out of it.. if you check his leeds then most of the cases you will get company's like this and spoiling company image. this is only to share you that this thing is not going to run your company more time. Currently you have good image in market so i was trying to get in but this good experince for me. i learn good thing from you guys thanks you very much Please help me if you can i have ready to all money back if you are not charging me any thing Have a nice day

Hi, My name is Sapna Maity. I opted one loan for SONY LED LED-NEW KLV-32R412B IN5 (5800CD[protected] but along with this loan without my knowledge there is one more loan showing by the name of BALIC PREMIUM CD LOAN for which loan amount showing 5, 037.00 (360 rs per/mnth). i have been told for Health Insurance which is included in Loan amount, nothing extra i suppose to pay. On that note i agreed and signed all the documents without even checking the documents properly. i did not know that my Trust on your company will cheat me like that. Now i want to cancel my so called Insurance which i never wanted with anything extra pay. I will not going to pay anything for this Insurance. Please resolve this as soon as possible and confirm the same. Note :- Sales Person not even provided any documents of Loan or so called Insurance, when i asked for the same they stated everything you will receive through courier, still i did not receive any document. I called him to check the status of my courier after 15 days then he started shouted on me and very rudely behaved over phone and without understanding my issue he stated that come and withdraw the loan where i only wanted to know about my Loan documents and Health Insurance Documents. Thanks, Sapna Maity # [protected]

I HAVE PUCHASED 1.5 SPLITE A/C FROM VASANTH &CO ON 29/3/2015 IN CHENGALPATTU BR.BY BAJAJ FINACE OF RS33000.00.BILL NO-[protected].I AM THE EXISITING CUSTOMER OF BAJAJ FINACE. I HAVE BAJAJ CARD ALSO, SO SPOT APROVAL LOAN BY MR MADAN ( PH NO-[protected]) BUT TILL NOW NO DELIVERY, I ASKED THE Br MANAGER HE TOLD YOUR LOAN HAS NO APPROVAL, I CONDUCT MR MADAN YESTER DAY, BUT HIS PHONE SWITCH OFF.TO DAY I CONDUCT MR.MADAN BUT NO RESPONSE.PL ARRANCE FOR QUICK DELIVERY.MY PHONE NO IS-[protected].MAIL ID [protected]@gmail.com.CHENGALPATTU BR MANAGER PH NO IS-[protected][protected]. THANG U. Yours.P.JAISANKAR.CHENNAI.

Hi, My Loan account number :403SPF08440173 I took a salaried personal loan of 5, 00, 000 on 26-mar-2015. I was promised by the sales team Gopinath(gopinath.[protected]@bajajfinserv.in) that the processing fees is 1.8% and the interest rate is 16%. I was told that the march month (5 days) charges are deducted as pre-EMI while disbursing the loan. Aaccording to this, processing fee(1.8* 500000)/100 = Rs.9000/ pre emi = Rs.2301/- Total deduction should be = Rs.11031/- But the actual deductin made is = Rs.13, 688/- and the loan amount credited was, Rs.486312/- I am not getting any proper explanation from sales team on why this additional deduction of Rs.2657/ made. Also an insurance amount of Rs.25, 000/ added to the principle outstanding and the principle outstanding now shows as Rs.5, 25, 000/- Can you please remove the insurance amount of Rs.25, 000/ from principle outstanding and mark as Insurance amount ?I was told by customer care that i should pay the full insurance amount in addition to the principle outstanding while fore-closing my loan.This seems ridiculous !. Please help me answering these two queries. Thanks,

PAGIDALA SATYA NARAYANA, Consolidated Statement Account Summary for Customer ID[protected] has been linked with a wrong email-id. I am Satya Prakash Vedula - and I have no relationship with this person. Yet, I am receiving account statements for above person to my email-id.

To whom it concern I am writing this complaint to bring to your kind notice that I have just received a call from +91 [protected], he said that he is a police office, name : Om Prakash Tyagi posted in Bombay High Court. but he did not mentioned his Batch number when I asked for the same. He mentioned that there is a case registered against me and h is not authorise to tell me about the same but he gave me the an other number +91 [protected] which belongs to some lawyer at High court Bombay, Mr. R K Bhardwaj. and told me to call him on an URGENT basis otherwise tomorrow my arrest warrant will be dispatched. After that I have checked these numbers on google and found that so many people have written about these calls. Also, have seen a complaint on Consumer forum. My installments were completed in January itself. Nor I have given any cheque to them, so there is no check bounce as well. Even I have received all the e mails for the payment confirmation. Kindly check and do the needful, otherwise advice me I will take a legal action against them. My Loan Number is : 4010CD02294790 I look forward to hear from you.

I had purchased a TV and refrigerator set through bajaj finserv in 0% intrest scheme ***************** LOAN NO 4150CD00042405 and 4150CD00042402. Although I have cleared everything by 2012 December for the amount they proposed, Bajaj was still taking ECS debit return charges from account until 2014 October. In October 2014, we walked in to Bajaj office at Cochin and after a lot of arguments, they finally settled our amount and gave us receipt that says the loans are closed (status) and settled (in separate sheet). Due to this I have never used my bank account which is linked to EMI for depositing purpose. After settlement, I was relieved and started using my a/c slowly. I had 1000Rs as balance until March 27th and on March 28th 2015, the remaining 1074 Rs was taken by ECS (28-Mar[protected]Mar-2015) ECS DEBIT RETURN CHA 1, 074.00). So what was the point in giving a settlement receipt. I want my money back. I entered into this kind of cheating venture by seeing 0% finance. Now from 2012 dec.- 2014 October, at least 5000 Rs were taken by Bajaj. Now again 1074. This is really cheating. As i suspected all the cheques came to my bank and get bounced again even after settlement.I think my account is still active and it is sent to CIBIL.I have all the receipts in my hand. I feel very sorry for my self for taking a loan by seeing 0% interest. please tell me how to get rid of this problem from my head and get out of the CIBIL problems. If I don't have a solution within one month, I am going to file a complaint in consumer court.

Dear Sir/Ma'am, Hope you are doing good. I am writing this email with reference to my above loan a/c for which the last EMI is pending. Please be informed that I had already contacted one of your Customer Service representatives and told her that right now, I am unable to pay the EMI as my account is unfunded. Therefore, I will pay two EMIs together next month with the late fee. She told me that there is no problem, you can pay the bill next month. Everything was fine till this conversation. However, I am still getting several calls and messages from you which is very irritative. I would request you to intervene the issue so that I can not get several calls or messages, as everything has already been discussed and I am not in a situation to entertain the calls. Regards, Ranjan Kumar

Date :[protected]
OD account Loan Application Ref No : [protected]
Linked account number : 400FDL07193585
when the agent of the above company approached me I have asked if they are giving OD account, they said DOCTORS LOAN FLEXI is same as OD account.
the above said application is finalised and amount transferred to my account without my permission or prior intimation. amount promised is 30 Lacs, but online Loan details amount shown Rs is 30, 30, 000 / and amount transferred to my bank account is Rs 29, 64, 856 / only on[protected] .
I was promised only Rs 10, 000 / is the processing fee maximum . and no other charges I was informed .
Immediately I requested for Cancellation of the Loan, I requested repeatedly calling them and sending e mails and as per their advise I submitted in their office in Somajiguda Hyderabad along with cheque Rs 29, 64, 856 / Cheque No : 444426 dated[protected]
but without processing my request, company has debited my account first EMI amount Rs 72, 084 / on[protected].

As per suggestion of their employee then again I gave a cheque cheque number 444441, dated[protected] for the due amount of Rs 28, 92, 772 / ( Loan amount Credited Rs 29, 64, 856 minus deducted First EMI Rs 72, 084 / ) .
along with request letter for cancellation . They have credited the total amount . but without cancelling the Loan they are harassing me to pay EMI.

till today[protected] I am repeatedly calling them sending emails for cancellation of the Loan.

please help me in the cancellation of the above account which is forced on me .

Dr SivaSankar Nunna
mobile [protected]
e mail ID : [protected]@gmail.com


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Dear Sir, To inform you that my mobile no is mistakenly updated for the following loan account No's 403SCE04971109 & 403SCE5394278 & 4030 CD05549713 I have visited twice to your Chennai mount road office at Raheja towers, Mount Road, they haven't taken this as complaint, and they further confirmed this is a error in Date entry. I am getting continuous SMS in my mobile no - [protected] regards to payment communication atleast 3 to 4 times in a month and this is creating unnecessary irritation. Request you to change the contact no of the customer in your records for further communications. If this continues, i will raise the issue to the next level. Thanks & Regards Vijayashankar.M [protected].

Good morning, as promised by you I was about to receive a loan of rupees 10 lakh after complishion of due process on my policy no. [protected] bharti axa. as per your promise before 25th march but till today not a single step forward in this matter is been taken from your side. My recent telephonic conversation with amit, sanskruti and you gives indication of avoiding tendancy towards my case. I request u to avoid the unnecessery delay and process my case. Mutual help me to to keep my financial promisses in my business. Plz aknoledge Mamta Dilip joshi. Thnk you. Please contact [protected]

Dear Sir, Dr Richa Prasad has no dealings with Bajaj Finance Services.She has never taken any loan or utilized any of your services.Yet she has received EMI due notification/e-mail for ensuring fund for electronic transfer on due date 20150402.Details are as follows:- E-mail from [protected]@bajajfinserv.in to dr.richaprasad @gmail.com. dated 26 Mar 2015 Sir/madam Your loan acct. 5890CD07856072 EMI-3829 due date 20150402 Bank State Bank of India Pl ensure availability of sufficient fund sincerely your's Bajaj Finance Team This is a grievous mistake made by the company, and need to be rectified immediately and she taken-off from your mailing list, else due action will be taken.Please respond at the immediately. your's sincerely PC Prasad (Air Cmde Rtd>)

Dear sir. I got my new semiautomatic washing machine financed from Bajaj finserve vide ID no. SF21420208 and i got the mail of the approved loan amount. But the representative deployed at LG shoppee Jail road new delhi has taken a cash of Rs 600/- from me saying the company is charging this amount. But this amount has not been mentioned in the confirmation mail. It is requested that cash overcharging may be refunded back to me or the amount may be adjusted in my instalment. Such representative may please be removed immediately as they r looting the customers.

From Ranjeet Singh Bhopal Mobile No. [protected] Sir ak t v ak frize Lotus kohefiza bhopal se finance kraya tha. online account statement nikalkar verification ke liye mp nagar bajaj finance office apne putra ko bheja tha unhone account statement verified karna se mana kar diya jiske karan SBI Sultania Road Bhopal mujhe 5.00 Lacs ka loan sanction nahi kar rahi hai. Kripya mp nagar bajaj finance office bhopal ko account statement verification karne ke nirdesh dene ka kasht kare. apke bhopal office ko yah bhi nirdeshit kare ki bajaj finance ke upbhoktao ke sath madhur vyabhar kare. apke office ki karyshaili par aprassanta vyakt karta hu. kripya ki gai karywahi se mujhe tatkal awgat karane ka kasht kare. e-mail ID [protected]@yahoo.co.in

From: Magesh<[protected]@orangeretailfinance.com> Sent: Thu, 19 Mar 2015 16:53:56 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in>, "[protected]@bajajallianz.co.in"<[protected]@bajajallianz.co.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-5 Team, I have not received any calls from your customer support team yet, i have been following up on this for more than a month for this petty issue, I really wonder how an organization like yours with such a huge base of customers is having such a worse customer service mechanism, these kind of service being ignored and unattended would definitely tarnish your companies image in the market. I really regret to have a relationship with your organization all these days, iam no more interested to continue this-willing to take up this issue to consumer readdresal forum to pray for a compensation for my mental agony and the kind of service Baja funserve offers to its customers.. Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Thu, 05 Mar 2015 17:57:42 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in>, "[protected]@bajajallianz.co.in"<[protected]@bajajallianz.co.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-4 Team, I am yet to hear on this from your end, do not understand why do you have this id to address service issues, when you are least bothered to write back to the customer. Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Sat, 28 Feb 2015 17:47:20 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in>, "[protected]@bajajallianz.co.in"<[protected]@bajajallianz.co.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-3 Team, Still awaiting for your response on this. Surpised to note such a vintage organization having a very poor customer care mechanism... Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Wed, 25 Feb 2015 12:29:49 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in>, "[protected]@bajajallianz.co.in"<[protected]@bajajallianz.co.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-3 Team, I am yet to get a solution for this-pl respond. Mr.Madhavan-Request your intervention. Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Mon, 23 Feb 2015 17:51:04 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-2 Team, I am yet to get a reply on this service issue escalated.. Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Thu, 19 Feb 2015 17:13:21 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in> Subject: Re: EMICARD UNBLOCK REQUEST-[protected]-Reminder-1 Team, Awaiting for your reply- pl do the needful. Thanks & Regards, Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020 From: Magesh<[protected]@orangeretailfinance.com> Sent: Mon, 16 Feb 2015 19:30:03 To: "[protected]@bajajfinserve.in"<[protected]@bajajfinserve.in> Subject: EMICARD UNBLOCK REQUEST-[protected] Team, My Bajaj Finserve EMI card has got blocked due to an error done by one of your executive while entering my name during file login stage when I went to one of show room in Chennai for purchasing a product, request you to unblock the same . NAME : S.MAGESH EMI CARD NO- [protected] Loking forward for resolution on this.. Magesh.S EMP ID 10002 Mobile : +91 [protected] email : [protected]@orangeretailfinance.com Web : www.orangeretailfinance.com Orange Footprint Team - 48 hours TAT for disbursement Orange Retail Finance India Private Ltd. No.7, 2nd floor, 8th cross street, Indira Nagar, Adyar Chennai-600020

Hi Need your help in understanding the reason for Harassing the customer Mr syed his mobile number [protected] bangalore from consumer loan collection division abused me a lady customer Mrs kumar with words like " I will harass you" after clearing saying I will pay after 28th of the month he still went on with abusing and said I will harass you then his assistant literally is home every single day and since my small daughter 3 year old and maid are the only people at home, he sits at home and says am not going from here because syed the above mentioned manager has adviced him to do so his number is [protected]. Then I told them please come along to police station I will want to complain their they refused to come.. Now I have no way of dealing with this gundas. How do I take action. Please help is bajaj finance encouraging hooliganism. I even offered come and take back your product what more can I do? My number is [protected] I am escalating this to legal as well for harassment case.

dear sir/madam iam ramesh.s my bajaj fineserv CD no - 4040CD00290684 actually there was an ecs problem for the payment of above mentioned product so there was person appointed by you who was collecting cash from me of 1st of every month which was to be paid 5th of every month it was been cleared for 10 months of 4, 800 each but later after it had been cleared there was call from you there was cheque bounce charged of 350 rupees but actually it was not so i had not bothered about it but later now yesterday was call from this number [protected] for same matter and had feared me telling that there will be case filed on me for the bounce cheque if not i should pay bounce charge of 350 rupees in 1 hour and they had also gave one advocate number of enequery about this matter and becuase of fear i had paid 350 rupees through online but i should not pay this money its not problem from my side and this problem is your side there is not at all chance of cheque bounce so i kindly request u to take action and enequery about this problem and i need my money back thanks

Dear Team. i have taken consumer loan in November i.e. toshiba TV i have paid 4500 initial amount and remaining amount they r converted me in to emis i.e. 2250×8 months. Dec, Jan, and Feb emi has deducted from my hdfc account every month of 5th ok. Last month i receive a message from u r side that loan has been cancelled and that amount has been refunded if eligible with in 15days. After 1week i got one more message congratulations u r new consumer loan has been activated this is for 14months emis is 1608 from april 5. I have called so many times in bajaj every time they are giving me new complaint no. I have given a mail also [protected]@bajajfinserv.in also. I dont no how they are resolving the issues. but they are not yet rectify the issue. I have regular customer u can check my record. Kindly taktake necessary action and resolve the issue. As soon as possible ok. I[censored] done also same I have to go to media and news paper. customer id. 6959850 registered mobile no. [protected] [protected]@gmail.com

Loan No = 4000PL00445997 HELLO Bajaj Finserv i want a my money refund as details given below DATE 28/02/2015 Cash 321.96 I pay this amount on 26 feb 2015 that at a time not my problem i already paid of full amount of 41, 832 on 18 feb 2015 but billdesk problem so pls kindly check my transcation details of 321.96 amount refund on my account And u r aslo refund of this amount given details below because i am closing this loan before due dates AMOUNT S 27/04/2013 Upfront Interest Frm Cust- Due (4000PL[protected], 272.00 27/04/2013 Service Charge Frm Cust- Due (4000PL[protected].00 27/04/2013 Balic Life Insurance Premium(R)- Due (4000PL[protected], 502.00 27/04/2013 Add Upfrnt Intrest Frm Cust- Due (4000PL[protected].00 12/03/2015 Emi Collected After Closure (4000PL[protected].00 TOTAL 5000.00 + 321.96 = 5321.96