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Bajaj Finserv Complaints & Reviews

www.bajajfinservlending.in

1.6

Updated: Mar 17, 2026

Complaints 6865

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2028

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4837

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Address: Mohali, Punjab

I am very much frustrated from unwanted and unlimited marketing calls of Bajaj Finance. Irrespective of so many requests of not calling me and Registration on DND, I am getting calls again and again. Today I got another call from Sanjay[protected]. Here are given another numbers and calls history [protected],[protected] Oct., 2014 [protected] on 15th Nov., 2014 [protected] on 18th Nov., 2014 Sarita # [protected] on 2nd Dec, 2014 They never checked DND registration rather just call and disturb coustomer. I would suggest never ever buy anything from Bajaj Finance so that you can avoid such wasteful calls from them in future. Regards, Krish

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Feb 5, 2015

Verified Support

Dear Sir.

Thank you for sharing your details. We have forwarded your issue to the concern department and we ensure it is resolved soon.shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in
With regards,

WeCare
Bajaj Finserv Lending

B

babbarkrishan

from Gurgaon, Haryana

Feb 5, 2015

Already contacted at [protected]@bajajfinserv.in so many times and i got assurance again and again but all in vain.

I don't know how your internal communication works but your marketing guys are not reachable or not hearing your guys working at "[protected]@bajajfinserv.in" otherwise marketing guys would not called me up so many times after so many complaints.

Totally hell.

Regards,
Krishan

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Address: Hyderabad, Andhra Pradesh

Dear isr iam loan holder o[censored]r bajaj consumer loans i cleared all my 13
Emis without bouns and last emi was bounced even i maintained sufficient
Balance same time bank debited atm charges 350/- with less 100 rupee
Emi was uncleared i have good relation with all banks u can check online
With my pan no ahapg4061a i was never defaulter of any credit card or
Bank usually in hdfc they attemt 2nd clearence for same emi so i thought
U will attempt 2nd time that has not happen on e person called me 0n
13.01.2015 to pay bounced emi i am given positive response and i asked
To send bank details so that i can transfer emi amount his contact and
Communication was good with me his mobile no [protected] and yseter was
Holiday today i have to clear emi another person ramesh called me to pay
Emi i explained same today evening u will get credit of emi after that i
Told why are u calling again and again already iam informed to pay
Ramesh taking my mother name and scolded me worst language ever i listen
His mannners is not good iam going file case against him i need sorry
From him iam not dafaulter of any bank ramesh used worst language
Against me this type of executive will damage the reputation o[censored]r bank
First know ur customer the busted mobile no of ramesh [protected] iam
Expectine sorry from him or lese i will file compalant on him in local
Police station my contact no [protected]

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Feb 2, 2015

Verified Support

Dear Sir.

Thank you for sharing your contact details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Feb 5, 2015

Verified Support

Dear Sir.

At the outset we regret the inconvenience caused. We wish to state that our collection team contacts customers for payment of EMI's in case the same are not honored from your bank account. This is to ensure that the account is running with a clear track. As we check our records we found that your EMI for Jan'15 had returned un-paid from your bank account and our collections team was in touch with you to get the same collected. We value your feedback regarding our collections team and have highlighted the same to the concerned seniors and we assure adequate action will be taken as per the company policies. Further we request you to kindly clear the outstanding amount towards you loan by making the payment online or visiting the nearest Bajaj Finserv branch. For any further information, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv

R

Ramzan.shaikh

from Delhi, Delhi

Apr 3, 2015

Sir/Madam, My
name is Ramzan shaikh I have loan account from bajaj
finserv which is 5770CD00245984 . I took a Air Conditioner through your

finance.I had some problems and has to leave my job.I was not able to
make payment till now .I told the collection agent about my problem.I
was suppose to make a payment but I failed because I do not
have any money.I am receiving threatening call today at 1.36pm then
3.00pm then 4.05pm & some miss calls at 10.00pm yesterday night
from advocate chaudhary & police inspector shobraj located at delhi
court ( TIS HAJARI court no 2 ) saying that he will take care of me a
warrant is issued on my name & if i dont come to him he will come
& arrest me and he wants me to meet
him right at that point of time. he abused me & my family they said
ki aukad nahi hai toh liya kyu aapni maa bhehen ko bech ke leke aa &
u pay the dues (call record attached ) Here is his number
[protected]/[protected] .I
understand that I have not made the payments because I don't have a
funds with me and I am willing to make up the same & also in the
month of oct i got some fund i have called your executive & given
him 2400 + 300 cheque bounce charges. I just need
some time.I am not fraud its just that I am stuck in some unavoidable
circumstances, and I have been regularly talking to your collection
agents This is happening for the second time.So please help me out of
this I am really feeling threat for my life now i having .I guess next
time I will
have to report this to local police station I am sending a copy of this
e-mail to the
consumer forum.I don't want to get hurt because of a Air Conditioner. I
would
definitely make the payments as the moment i see or save some fund, my
father is a cancer patient i have to pay a sum of 40 thousand every
month to keep him alive .But I would sure try if I can make some
arrangements real
soon.Hope you people help me to get out of this alarming
situation. i beg plz dont creat harassment for me & my family member... Still I m waiting for your reply...28 Mar 2015 Again three collection executive has come in my home and asking for payment my wife told that I am not able to pay this time. But one executive has told my wife with abusive
language that ([protected]@@@@ hum @@@@ia ha kya. Mujhe nahi pata ki paise
kahan se layega abhi paise le kar aa varna thik nahi hoga.Please suggest what should I do???

What kind of legal action can be taken against the Bajaj collection agents for mental harassment and using abusive language.
Hoping for your help Your faithfulRamzan shaikh

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Address: Jabalpur, Madhya Pradesh

My complaint is- Before servicing Rolling and pickup of bike on 3rd, 4th and 5th gear was very good but after servicing Bike is running heavily in 3rd, 4th and 5th gear & pickup became worst on these gears and Rolling is like that somebody applying brake, though both wheels are rotating freely. When bike is running on the speed of 40-50 KM and accelerator is stopped bike starts stopping immediately. This was not happening before servicing. I think why I have given the bike for serving and taken Annual Maintenance Contract. If I have been knew the consequences of this servicing I have not been given the bike to this agency and paid 2000/- to for derating of my bike. Hope for favour. B B Pandey Mob:[protected], [protected]

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Address: Madurai, Tamil Nadu

Dear Sir, Greetings My loan no (Proposal/Loan No: 412/029101) in your company for purchasing pulsar 150 cc (No. TN 58 R 6441) I have completed the loan and received the NOC from your madurai bye pass Road office File the NOC in the RTO office and removed the hypothecation The Loan cancelled in my RC book and it is effect from 09 - June 2009 But still your person were saying that my loan in pending I have attached my RC book for your reference you can see the removal of hypothecation So please check the attachment and cancel my loan Account and update me at the earliest If you have updated in CIBIL please remove that also please update me that the earliest Even i have sent several mails and contact them over phone, there is no response from there side I trust you whole heartily, that you will resolve my problem Please assist me to get it resolved Feel free to contact me if you have any queries Awaiting for your speedy reply

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 28, 2015

Verified Support

Dear Sir

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

WeCare
Bajaj Finserv

J

jebaclane

from Mumbai, Maharashtra

Jan 28, 2015

Please contact me

[protected]

Anand Jebaseelan D R

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 29, 2015

Verified Support

Dear Sir

Thank you for sharing your contact details. We have initiated the process of resolution of your issue. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 30, 2015

Verified Support

Dear Sir,

Hi, Greetings from Bajaj Finserv! With reference to your post and our discussion we wish to inform you that for queries related to auto loans, please call[protected] or you can write to – [protected]@bajajauto.co.in

With regards,

WeCare
Bajaj Finserv

M

mathansam

from Cuddalore, Tamil Nadu

Jun 13, 2016

emi balance low

emi balance is 11, 000 an we will be message for bajaj is avibile bance is 45, 000 but not avillubile balance for my card balance

N

nilofar90

from Mumbai, Maharashtra

Jun 27, 2016

Pin no

Sir, i have been issued bajaj finserv emi card in my name nilofar razzak ali shaikh emi card no. [protected] valid from 06/16 to 06/26...but i am not having emi card pin no... please send pin no to my mail: [protected]@gmail.com Thanking you

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Address: Bangalore, Karnataka

Hello Team, This is to inform that it has been 4 months since my Consumer Loan with Bajaj Finance has closed. However, I have not yet received my NOC nor has the same been updated in CIBIL as loan closed. My customer id is: 11945975. My Loan Account number is: 4040CD00488115. I have checked the Bajaj Finserv Lending website. However, I do not see the letter issued. I have tried contacting customer care several times but I do no receive a favourable response. Hence, I request you to kindly instruct the Bajaj Finserv Company to issue the NOC to me at the earliest as it is impacting my CIBIL score. Thanking you in anticipation. Regards, Vineeta Teresa Job

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 28, 2015

Verified Support

Dear Madam.

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 30, 2015

Verified Support

Dear Madam.

Greetings from Bajaj Finserv! At the outset we regret the inconvenience caused. While we check our records we wish to state that your loan stands closed in our records and we have shared the statement of account and the closure letter (NOC) on your registered email id. You can download the NOC for your loan by logging on to www.bajajfinserv.in using your Experia user id and password. For further clarifications please do write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv

S

Shree Man

from Bengaluru, Karnataka

Sep 20, 2017

Pls send me in this bellow mail I'd
[protected]@gmail.com
Ph no [protected]

Shree Man's reply, Sep 20, 2017

Pls send me noc

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Address: Jabalpur, Madhya Pradesh

I have given my Bajaj Discover 100-5G for Servicing on 22.01.2015, in FRONTIER BAJAJ workshop 855, North Civil Lines, Nagrath Chauk, Jabalpur for the following: 1. Changing Brake Shoe. 2. Changing Gear Oil. 3. Rarely slipping of Kick. 4. Washing. During Servicing, I received a call that clutch is to be changed, I agreed. My complaint is- Before servicing Rolling and pickup of bike on 3rd, 4th and 5th gear was very good but after servicing Bike is running heavily in 3rd, 4th and 5th gear & pickup became worst on these gears and Rolling is like that somebody applying brake, though both wheels are rotating freely. When bike is running on the speed of 40-50 KM and accelerator is stopped bike starts stopping immediately. This was not happening before servicing. I think why I have given the bike for serving and taken Annual Maintenance Contract. If I have been knew the consequences of this servicing I have not been given the bike to this agency and paid 2000/- to for derating of my bike. Hope for favour. B B Pandey Mob- [protected], [protected]

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Address: Kolkata, West Bengal

I am Bharati Gupta mobile no-[protected], loan a/c 4100cd0041423 EMI 1469 per month Unfortunatly it is bounced from my a/c due to your fault.because it is debited twice in a month which is first 2/9/2013 and another20/9/2013and for that bounced charge is already IDBI bank deducted 225x3=675 from my a/c.I complaint your company collector executive Subhashis Mukherjee on dated-22/11/2013 with bank statement but no any relief till date your company demand EMI bounced charge at present rs1050 so I request to you solve my problem&oblige and unbloced my EMI card for further purcheses

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 27, 2015

Verified Support

Dear Sir/ Madam.

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 29, 2015

Verified Support

Dear Sir/ Madam.

Greetings from Bajaj Finserv! With reference to your post and our discussion we wish to inform you that as we check our records there was an outstanding amount against your loan account number 4100cd00414223.As a goodwill gesture we have adjusted this amount and closed the loan and have shared the updated statement of account on your registered email id .For any further information, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv

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Address: Thane, Maharashtra

I am Nandkumar Kulkarni from Thane. I bought one Whirlpool washing machine & one Samsung Oven from Reliance Digital, Korum Mall, Thane (w). When I checked my account on bajajfinserv.in & shocked to see that some BALIC PREMIUM CD LOAN (577BAL[protected] in my aacount with my other loans. I do not understand what it actually is? & I did not apply for such kind of loan and I was not told anything like this when I bought those products. Why this extra loan is being associated with my other loans? Please Kindly Cancel this Balic Premium CD Loan bocause I did not apply this loan, Please help !

Bajaj Finserv customer support has been notified about the posted complaint.

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N

nandkumar kulkarni 09

from Mumbai, Maharashtra

Jan 25, 2015

snaps from my account

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 27, 2015

Verified Support

Dear Sir/ Madam.

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 29, 2015

Verified Support

Dear Sir/ Madam.

Greetings from Bajaj Finserv! With reference to your post and our discussion we regret the inconvenience caused. We wish to inform you that your query related to BALIC Insurance cancellation stands closed as we have cancelled this loan. For further clarification, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv

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Address: Hyderabad, Andhra Pradesh

Hi Need you support in understanding below issue..I have linked all my EMIs till Aug 14 with my salary account.. But Bajaj Finserv customer representative had called me and asked me to pay 700rs as a cheque bounce fine for the month of Jan 14..!! FYI: I have taken 3 Loans using Bajaj Finserv card worht of 2 Lakhs+ till date and there is not even single EMI which I have paid after due date.. You can even check all my recordsBut due to technical error, amount was not deducted from my salary account for 2 months(i.e Jan 14 and Feb 14) and Executive person came to me and collected amount for those 2 months..!! This Technical error was known to everyone..The amount was collected from me on 4th or 5th of those 2 months, which was not my mistake as he came during those days to collect the amount.. I have cleared asked him whether it will create any problem, but he said that the amount of 700rs which was reflecting in portal will be waived off as it is not my mistake but some technical error and it will be waived off once I clear my EMI..!! So please guide me to understand the procedure and why I should pay for this as it is clearly not my mistake..!!If required I am ready to produce my bank statements for those 2 months, which clearly shows that I have enough balance for EMI payment in my account..!!

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 27, 2015

Verified Support

Dear Sir,

To help us expedite the process of resolution of your query, could you please elaborate share your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv

V

venkatesh ch

from Vasai-Virar, Maharashtra

Jan 27, 2015

Hi, Thanks for your quick response..!! My number: [protected]

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Address: Bangalore, Karnataka

Dear sir/madam, my name is shibu prasad praharaj i apply for a lone agenst insurance i all redy pay 1lk10thausend rupes also after that they are send me one mail that is saction latter and cheque but till now i am not recived any amount.now i call him and mail also so many time but they people are not received my call or mail.now they are demanding 20thausend rupes so please help me.

Aug 8, 2021

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 23, 2015

Verified Support

Dear Sir,

To help us expedite the process of resolution of your query, could you please elaborate share your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv

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Address: Thane, Maharashtra

As per mail recieved from bajaj finserve on 16th DECEMBER 2014, i would hereby like to inform you that yet i have not recieved Bookmyshow vouchers. I had got an confirmation email regarding eligibility On Tue, Dec 16, 2014 at 6:12 PM, vimal sumaria <[protected]@gmail.com> wrote: [protected] Forwarded message[protected] From: "[protected]@bajajfinserv.in" <[protected]@bajajfinserv.in> Date: Dec 16, 2014 5:57 PM Subject: EMI Card Offers Related To: <[protected]@gmail.com> Cc: Dear Customer, Greetings from Bajaj Finserv. At the outset we regret the inconvenience caused. With reference to your post we wish to inform that we have already processed the processing fee refund and shared the UTR details on your registered email id. We would further like to confirm that we have validated your eligibility for the Bookmyshow voucher and same shall be dispatched to your registered address within 3-4 working days. For any further information, please feel free to write to us on [protected]@bajajfinserv.in Assuring you of our best services, always. Best Regards Bajaj Finserv

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 22, 2015

Verified Support

Dear Madam.

. To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

WeCare
Bajaj Finserv

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Address: Chennai, Tamil Nadu

â€‹Hi, I have transfer my home from LIC to Bajaj Finser on Nov'14. But till now my top loan amount not credit. Whenever i called their marking team or their manager, they said sure today will credit. But past 2 month I have followed them, no one take action of this. I have send [protected]@bajajfinserv.com, They are called and said the issue will be finished within 48hrs but till now not resolved. But they have intimate to me EMI start from 2-Feb-15 with interest. I don't where i will compliant. I am decided go to some other bank or again LIC. In my suggestion very worst process because just 3 lask they are not process properly and how they will run fininace continue in market My Name : E. Sridhar My Mobile Number : [protected] My Loan No : 403SHL05829340 Location : Tamilnadu

Complaint marked as Resolved

Company Email ID - [email protected] They called number - 91 33 79499999

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 22, 2015

Verified Support

Dear Sir.

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 28, 2015

Verified Support

Dear Sir.

With reference to your post and our discussion we request you to give us additional 24 working hours to check our records and update you on your query. For any further clarifications required please do write us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv

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Address: Hyderabad, Andhra Pradesh

DEAR ISR IAM LOAN HOLDER O[censored]R BAJAJ CONSUMER LOANS I CLEARED ALL MY 13 EMIS WITHOUT BOUNS AND LAST EMI WAS BOUNCED EVEN I MAINTAINED SUFFICIENT BALANCE SAME TIME BANK DEBITED ATM CHARGES 350/- WITH LESS 100 RUPEE EMI WAS UNCLEARED I HAVE GOOD RELATION WITH ALL BANKS U CAN CHECK ONLINE WITH MY PAN NO ahapg4061a I WAS NEVER DEFAULTER OF ANY CREDIT CARD OR BANK USUALLY IN HDFC THEY ATTEMT 2ND CLEARENCE FOR SAME EMI SO I THOUGHT U WILL ATTEMPT 2ND TIME THAT HAS NOT HAPPEN ON E PERSON CALLED ME 0N 13.01.2015 TO PAY BOUNCED EMI I AM GIVEN POSITIVE RESPONSE AND I ASKED TO SEND BANK DETAILS SO THAT I CAN TRANSFER EMI AMOUNT HIS CONTACT AND COMMUNICATION WAS GOOD WITH ME HIS MOBILE NO [protected] AND YSETER WAS HOLIDAY TODAY I HAVE TO CLEAR EMI ANOTHER PERSON RAMESH CALLED ME TO PAY EMI I EXPLAINED SAME TODAY EVENING U WILL GET CREDIT OF EMI AFTER THAT I TOLD WHY ARE U CALLING AGAIN AND AGAIN ALREADY IAM INFORMED TO PAY RAMESH TAKING MY MOTHER NAME AND SCLODED ME WORST LANGUAGE EVER I LISTEN HIS MANNNERS IS NOT GOOD IAM GOING FILE CASE AGAINST HIM I NEED SORRY FROM HIM IAM NOT DAFAULTER OF ANY BANK RAMESH USED WORST LANGUAGE AGAINST ME THIS TYPE OF EXECUTIVE WILL DAMAGE THE REPUTATION O[censored]R BANK FIRST KNOW UR CUSTOMER THE BUSTED MOBILE NO OF RAMESH [protected] IAM EXPECTINE SORRY FROM HIM OR LESE I WILL FILE COMPALANT ON HIM IN LOCAL POLICE STATION

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 19, 2015

Verified Support

Dear Sir,

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

WeCare
Bajaj Finserv Lending

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Address: Chennai, Tamil Nadu

My name is mohamed abdullah and i got loan from bajajfinserv lending in[protected] and paid fully with loan number 4120CD00015639 . but i got call from some one today[protected] and you have to pay 4050 rupees and the case against you was in delhi police and he spoke like threatening me and am a Crime reporter in chennai's big media and 8 years experienced in same field. I really annoyed with this call and contacted cyber crime immediately and proceeded with my inspector who is very long friend of mine officially and personally. I never expected these kind of call from bajaj side and am ready to face anything, bajaj is trying to thread me. but this is my usual day they are dealing with wrong guy who is fight for good cause for others . ill never easily let it down this matter, even you bajaj call for military. How cheap this is, but till now i didnt get any intimation from bajaj about this and suddenly a call . Bajaj whatever you can do, ill do doubler than you. i need pure explanation about this or this will be considered fraud .

Aug 14, 2020

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 14, 2015

Verified Support

Dear Sir,

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 16, 2015

Verified Support

Dear Sir,

Greetings from Bajaj Finserv!

With reference to your post, we regret the inconvenience caused. We wish to inform that our collection team contacts customers for payment of EMI's in case the same are due and there are outstanding against the loans. This is to ensure that the account is running with a clear track. Further, we have taken your feedback regarding our collection executive, and have highlighted the same to the respective authorities and we assure adequate action will be taken as per the company policies. As we check our records there was an outstanding amount against your loan account number 4120CD00015639, as a goodwill gesture we have adjusted this amount and closed the loan. For any further information, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

M

MohamedAbdullah

from Jangaon, Telangana

Jan 17, 2015

Bajaj,
I need explanation of Outstanding amount and you adjusted. I have paid every amount of my loan and nothing more, there is no outstanding from my side.And i have submitted that mobile number to Cyber Crime and openly warning them. If i get any other call from your team side and ask about any fake reason and asking money, this will be turned in to big case.

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Address: Mumbai City, Maharashtra

Hi, I took Fridge from Kohinoor my account no 4050CD04947041, every time i get a call from bank ur ECS is not deducted (Reason Unknown).. Every new exectuive who visited our home to collect EMI was given all the documents, inspite of submitting my document 3 times still its not been done.. I am facing probelms all the time.. Bank charges also applicable. i really dont know how can a compnay like Bajaj be so careless and Irresponsible.. Customer service should be the 1st thing dey should think off..

Aug 14, 2020

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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R

ruchi2424

from Mumbai, Maharashtra

Jan 13, 2015

Guys pls be careful when u opt for EMI options from Bajaj

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 13, 2015

Verified Support

Dear Sir,

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 15, 2015

Verified Support

Dear Madam,

Greetings from Bajaj Finserv! With reference to your post we wish to inform that we have updated the repayment details against your loan account number 4050CD04947041. We assure that the payment the next EMI would be debited from your registered bank account. For further clarifications please do write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

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Address: Chennai, Tamil Nadu

I purchased Sony xperia Z2 in poorvika mobile(shanthi colony, chennai) on May 25, 2014.

Mobile price - 48000
cash payment - 3000
rest in Bajaj Finance i.e[protected] = 45000
i opted for 12 months emi plan 45000/12 = 3750.
advance emi paid(4 months) i.e 3750X4 = 15000

balance 8 months EMI starting from july 5th 2014, and till oct 5th it was all getting deducted normally(3750 per month).i.e i have paid 3750 X 4months(july, aug, sept, oct) = 15000.

and suddenly i found that on November month the amount was not deducted when enquired about it to the customer care i was told that due to some mismatch my loan was re booked.

and according to the re-booked loan it shows that i have paid 4 EMIs but the advance payment of 15000 is not reflected.And my EMI has been changed to 4999 per month, the same was deducted for the month of december and january i.e 4999X2 = 9998
Hence, the overall payment have made till now is 15000 (advance) + 15000 (4 months EMI w.r.t actual loan) + 9998 (2 months EMI w.r.t re-booked loan) = Rs. 39, 998 balance to be paid = Rs.5002.

But with the re-booked loan it is showing that still i have to pay 19, 999.
When asked about this to the customer care i was told that the advance payment i made is not reflected.And they need proof for that.From where would i get the proof, as Bajaj finance definitely makes a EMI scheme with pre -advance payment and doesnt give a scheme with 0 advance payment.I even contacted poorvika mobile they were shocked with this issue from BajajFinserv side.

I am really disappointed with BajajFinserv.I have been a valued customer for past 10years and i am facing this issue first time.And i really need a solution for this.I have even attached the proof from bajajFinserv .Kindly look into this issue.

Actual loan a/c number : 403SCE03012922
Re-booked loan a/c number : 403SCE05455071

Aug 6, 2021

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 12, 2015

Verified Support

Dear Sir,

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 15, 2015

Verified Support

Dear Sir,

Greetings from Bajaj Finserv!With reference to your post we request you to gives an additional time of 24 working hours to check our records and revert back to you.For further clarification please do write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

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Address: Mumbai City, Maharashtra

Myself V.Mani..using VODAFONE SIM ([protected]) got call from bajaj finserv offering me for loan..due to certain obstacles in conversation..it was assumed that i agree for loan in bajaj finserv...but i dont want it..later i got a msg about the loan detail in my no..please help me in cancelling it...

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 12, 2015

Verified Support

Dear Sir,

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 14, 2015

Verified Support

Dear Sir,

Greetings from Bajaj Finserv! With reference to your post we request you to gives an additional time of 24 working hours to check our records and revert back to you. For further clarification please do write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

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Address: Chennai, Tamil Nadu

hi this is nandakumar from Vodafone on 13th December 2014, I have applied for a personal loan . On 13th of december I have submitted my documents to Bajaj finserv executive mr.viveck [protected] .but till now I didn't get my loan amount . And whenever i call the person he says stupid reasons, Like managers are gone to Thailand trip so we cant take approval and he says .month end we cant take any approval and many more reason .. I want to know when my loan is going to be approved am really frustrated . please revert me asap in positive feed back thank you nandakumar

Aug 14, 2020

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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N

nandha1420

from Mumbai, Maharashtra

Jan 8, 2015

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nandha1420 on Jan 8, 2015

hi this is nandakumar from Vodafone on 13th December 2014, I have applied for a personal loan . On 13th of december I have submitted my documents to Bajaj finserv executive mr.viveck [protected] .but till now I didn't get my loan amount . And whenever i call the person he says stupid reasons, Like managers are gone to Thailand trip so we cant take approval and he says .month end we cant take any approval and many more reason .. I want to know when my loan is going to be approved am really frustrated . please revert me asap in positive feed back thank you nandakumar

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 12, 2015

Verified Support

Dear Sir,

Thank you for sharing your details. We have forwarded your issue to the concern department and we ensure it is resolved soon.During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 14, 2015

Verified Support

Dear Sir,

Greetings from Bajaj Finserv! With reference to you post we apologize for the inconvenience caused. We wish to inform you that as of now we are unable to process your loan application in line with our credit policy. We do sincerely hope that we are able to fulfil your loan requirement in future inline with our internal policies. For any further clarifications required please do write us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

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Address: Mumbai City, Maharashtra

I had taken a EMI facility for loan number 405SCE06125359 which after over month of submitting documents got rejected due to a "Signature Mismatch" from my HDFC account. Hence as mentioned, i had to register a fresh mandate with another bank (Yes Bank) i have an account and sent across the bank acknowledgement copy to Bajaj Finance Limited. But a week after i sent the fresh bank mandate, an EMI has been deducted from the bank account (HDFC)...

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Address: Surat, Gujarat

: PURCHASE AIR CONDITIONER OF LLOYD COMPANY FOR 8 EMI INSTALLMENT. 4280CD02407607 EMI IS 2000.SURAT APEKSHA SALES. AT BHATTAR ROAD BUT WHEN I LOGIN FOR CUSTOMER PORTAL MY MOBILE NO. AND EMAIL ID IS USED BY SOME ONE ELSE.IT SHOW ME DETAIL OF FRIDZE EMI OF 5000, AND NAME OF PERSON JANAK L CHUDGAR 4050CD02434886.MUMBAI RESIDENCE EVEN I RECIEVED SMS ON MOBILE OF SAME. SO IT VERY SERIOUS ISSUE, MY DETAIL ARE USED BY SOMEONE ELSE. . I WANT SOLUTION REGARDING THIS.FROM PAST 7 DAY I CALLED THREE TIME FOR SAME TO BAJAJFINSERV BUT I DONT GET ANY RESULT, EVEN I COMPLAIN SAME BY EMAIL ALSO ON 5 AUG 2014.BUT NO RESPONSE I RECIEVED. I HAVE DOUBT THAT MY DOCUMENT MAY BE CHANGED.SO I NEED QUICK SOLUATION REGARDING THIS ISSUE.

Aug 14, 2020

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 8, 2015

Verified Support

Dear Sir

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jan 13, 2015

Verified Support

Dear Sir,

Greetings from Bajaj Finserv! With reference to your post and our discussion we wish to inform you that your query related to ""Experia Portal Login"" stands closed as we have reset the password. Basis your confirmation now you are able to log in with the new password. We have also shared the user id and password on your registered mail id. For further clarification, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

D

deepu34631

May 20, 2017

in first login after entering the personal details 2 step will be change the password, in that it will ask to enter current password but we dont have that password because its my first login.
so kindly let me know how to create new password and how can i check my a/c details.

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