Bajaj Finserv Complaints & Reviews

I have checked my eligibility for consumer durable loan in Sony center, it shows that i am eligible to apply for a loan. But unfortunately the loan got approved(I dont know how it was approved while checking the eligibility), now i am not interested to buy anything in sony center i wants to buy a Iphone 6 in univercell. Now i want to change the loan from Sony center to Univercell. Loan: SF19574140 Account Number: 8377736 How the loan got approved without my signatures in sony center? It's pathetic to reach bajaj finserv customer service through phone.

Dear Sir/Madam: This with regard to my brother's loan account (Experia ID 8246008). On December 8, 2012, they have deducted an amount of 2390. I want the reason why they deducted this amount. When I called customer care twice, they are informing me that they have only 1 transaction which appears on their screen and they hang up the call without proper response. You people should be having all the transactions on your system and why we should waste our time calling you people for refund and write this mail and why we should provide any proof for you as already you people have there itself. This is surely financial humiliation at utmost level. I think this will be resolved as soon as possible. Warm regards,

Sir,
I have taken samsung galaxy grand 2 mob from mumbai (Nallasopara), bajajfinserv had gave me userid and password but I cant login. My userid is 1751183. Sir I am ñow transfered to Surat from mumbai so I wish to change my address. Please reply me immidiately..

Greetings ! My name is Manoj Singh & bought a whirlpool washing machine & EMI was suppose to be 1375 but they have added loan by the name of balic CD for 3329 for which EMI is 417. They have not informed me anything at the time of buying the machine & i am going to instruct my bank to stop the EMI unless this gets resolved. loan a/c no-401BAL05485267 amount-3329 Emi- 417 Thanks & Regards

With reference to my loan account number 4810CD01801272, At the time of payment of installment. i don"t have sufficient balance in my bank account. And due to bank holiday i have deposited my EMI by cash before on day. And i make sure from office that my cheque isn"t sending bank for payment deduction and office staff told me don"t worry. but after deposited advanced payment of EMI by cash still EMI deduct to my account ..Now i m trying to get my payment back but no proper answer i got.. AS per mail conversation they said my refund cheque has been processed on dated 29/11/2014 but today 17/12/2014 my cheque or my amount still not credit in my account..i have visited bajaj office 4 to 5 time between this period...please help me for same... Now yesterday i have received mail due to address incomplete cheque cannot deliver Please collect the same from our Local BFL Branch office. but when i visit branch i do not receive any cheque I HAVE ATTACHED THE BANK PASSBOOK STATMENT AND ADVANCED DEPOSITED RECEIPT SCAN COPY WITH THIS MAIL.PLEASE REFUND MY EXCESS AMOUNT OTHERWISE I HAVE TO TAKE ANOTHER ACTION Yatish kumar [protected]

Bajaj Finserv User ID: 13524097 I am writing this for the attention of Bajaj Finserv Limited patrons, directors, managers, employees and most importantly the consumers. The past few days since I got an incredible offer from Bajaj Finserv Lending has been very frustrating, unquestionably annoying and logic defying. It’s high time we raise our voice against such unethical behaviors of these big giant companies who are a part of every individual...

Dear Team, We have couriered the consignment to Trichy branch on 16th ( POD NO T[protected] ) whereas so far it is not delivered to concern branch, we have tried to contact your local branch office no ( 3218565, [protected] ) but there is no response from there, they are not even picking the calls, Pls take appropriate action to up date the consignment status

I got mail from bajaj fin that "I would like to inform you that your December month's EMI of your Salaried loan Actt No- 401SAL00405269 has not been cleared from your A/c due to invalid account number. Request you to kindly make the payment of Rs 12298+ 1000 penal towards your EMI at the earliest." My complaint: "You should desist and refrain from unilaterally imposing penalty Rs 1000/-. Did u try to find out the reason, why this EMI bounced on account of wrong ac no., whereas from this a/c ECS is timely deducted since last one year. How can suddenly be ac no be wrong? Moreover, I also informed u that my ac is operative and have sufficient balance, and even then u r imposing penalty. Does any law exist or its totally your way? You are also jeopardising my credit history. It's unfortunate that i took loan from Bajaj Fin. Anyway, i have closed/ foreclosed my loan ac yesterday, and u r requested to pl confirm the same. I also had tried the day before, but sbi payment was down that day. Mukesh kumar"

Dear Sir/Madam, Greetings! My name is Mr. Mohan Nirudi an engineer working in Thane. I have been receiving telephone call from (+91 [protected], +91 [protected]) stating that I have not paid EMI hence issuing arrest warrant. Please note that I have never taken any loan from M/s Bajaj Finance Limited as claimed above. I have got some documents showing that a consumer loan of RS 48, 000/- is sanctioned in the name of Mr. Mohan D Nirudi with my date of birth. But the documents (Address proof, Company Details, family details) produced for this purpose along with the loan application form are fake and I can prove that those details are not belongs to me. Most importantly how your company can pass such a loan with the ID proof which is not at all legible to read or identify the applicant with a forged signature beside another signature on the Xerox copy of the PAN card. It is very clear that a Xerox copy of my PAN card copy is sourced from somewhere by your employee and attached with fake documents to get the loan. As per the available documents, this loan was processed by your executive Mr. Deepak at your dealer Kings Electronics (Dealer Code 29043). I have also found that similar fraudulent cases happened to other people at this dealer (Kings Electronics) and it is sole responsibility of Bajaj Finance Services to inquire and terminate such kind of dealers and employees committing to fraud. I am a common man living with my hard earned money, paying proper taxes, obeying the Indian constitution and laws of the this nation, never greedy for any fraud money coming for free. I also believe that your company Bajaj Finance Limited is ensured to deliver what you promise to esteemed customers, partner with the best in the game across the world to cut process time and sift out unnecessary details, put less bureaucracy in our day to day work and more result orientation as your company claims in the market. But you should never allow your company with moral values or your employee to make common people suffer with fraud accounts like this case. This will never bring you any profits or prestige but will definitely leads to bad name in the market. Trust you will initiate an appropriate action to investigate this case and protect me, my rights, goodwill and thus ensuring your customers the best services all the time, looking forward to hear from you. Thank you. Sincerely Mohan Nirudi

Hi, I was issued an EMI card using which I had taken a consumer durable and requested a bank change before the billing and approval of my loan to the representative of Bajaj Finserv at the retailer outlet who collected all the required documents and the new bank's cancelled cheque. After which I had received a mail from Bajaj indicated my bank details has still not changed and remains the same as old. I had to run to the branch and had a discussion with Mr. Gopi at Coimbatore branch who happened to find the Bajaj Finserv rep at the retail outlet had collected all the necessary documents and also attached the cancelled cheque based on which ECS will be charged, BUT ONLY WRONGLY CHECKED THE BOX FOR OLD ECS INSTEAD OF NEW ECS. For this reason my bank had not changed and Mr. Gopi again took an ECS mandate just in case and also informed the account will be changed. I had sent a mail too to [protected]@bajajfinserv.in only to receive a template mail regarding how to change a bank account with an ECS mandate attached. They have not read the mail and clearly not understood anything out of it. The ECS had still gone to my old bank and to my surprise Bajaj has "PERMANENTLY BLOCKED" my EMI card for no mistake of mine. I am looking for a solution now, hope someone is reading and understanding this.

Sir, Sub: Update of Statement of account for part payment made - Salaried Personal Loan Ref.:- 1. Salaried Personal Loan account # - 403SPL02204202 2. Transaction no. - BSMP[protected] 3. Date & Time - 06/12/2014 15:43:22 4. Registered Mobile # - [protected] Part payment of Rs. 100, 000 made on 6th-December-2014 15:43:22 through ICICI bank debit card transaction till today 11-December-2014 is not reflecting in my Statement of account. I have written many mails to customer care. AND I have visited Bajaj, Anna Salai office many times. Still my issue is not resolved. Acknowledgement received from Bajaj Finserv through SMS is BSMP[protected] on 06/12/2014 15:43:22 for the transaction made. I have attached my bank statement for your reference. I am terribly absent with Bajaj Finserv, as the above case is not resolved even after repeated follow-up. I have applied for Home Loan and it got sanctioned. If my above case is resolved in next 24 hours I wish to terminate all business relation with Bajaj Serv. Thanking you. Regards, Durai chandar

Dear Sir, My name is vidyakar Customer ID no. 12329651 and my contact no.[protected] and email I'd e.[protected]@gmail.com. When you will look into my account I'd you will know. Actually I have purchased products last year and I used to pay emi regularily but I moved to Jaipur as job change and my salary date was on 5th so as your direct debit is on 4th I cudnt pay it as per time. And one of your agents used to come to my home and collect the amount. This has been from last 8months. Now all the emi's has been completed but as I did not pay in time there were charges for Cheque bounces soo that's fare I thought of paying and recently came back to hyd and visited somajiguda branch. To be in hell they have showed me 16k pending which I was unaware of it. I DOnt know anything in this regard even know one contacted me and the agent also not infomed. When asked about this they said its UR fault you have to pay. They were very rude. I am not aware of insurance payment. And it was just 161 for which now they are charging me 16k. IS IT FARE ENOUGH. I have paid monthly 4k as emi don't you think I cannot pay just 161. Seriously I am going to complaint in consumer court before that I want to write to you. Do take care of this issue and get back to me in quick response. Regards, Vidyakar [protected] e.[protected]@gmail.com

i am bajaj finserv customer of 4/5 durable loan taken and repayment are not panding.lastly i take a camera from that company and the executive is saying me next month emi is represent, but next mont they represent the cheque and cheque is bounce and the representative is collect the cheque bouce charges with loan amout..but they put some 168 rupes out standing.again applied loan they say me your cibil score is less, and i go tho bajaj office and contact them they say me that u have outsatnding amout of 5000 some thing, i asked them why i pay just u checked i pay all loan amout proper way, they tell me that just u pay only 1100 hundred we will solve, but till now iam not pay..plz help me how to clear the cibil score...

Hi Iam Gayathrii . I hold couple of loans Wiith bajaj. But the one by name balic premiUm cd loan is something which thing which I am not aware of nor signed Any documents for the same. This extra amount which Is charged is worrying me a lot. I want someone to look Into it and call me back. I want my funds back as a resolution.

I have taken personal loan from Bajaj finserv for 6L they told me that processing fee will be 4 per on total loan amount. But they have never clarify anything related to life insurance and when i have contacted support they inform me its mandatory. So they have process my loan with outstanding amount as 630000. And my total processing fee ad life insurance is around 50000 thouand which is huge amount. Bajaj finsev is thinking by cheating people they wil do good business forgetting that they will never get business in furtur. And now its online world of internet i hope lakhs of customers will read these reviews and will change their decision to go for bajaj finerv My loan account number is 404SPL06480236 I hope these review will be helpful to many users.

Respected Sir, I applied the personal loan 2.12.14.I got the approval message on 3.12.14.Now i don't want that loan.So Please cancel the loan . my application number is sf 19228527. thank you. Please cancel as early as possible.I couldn't repay the amount,

Hi, i was using bajaj finserve EMI card and noticed that it has been misplaced. i sent an email to Bajaj finserve on 17th November to send me new card and contact me asap as i am not able to speak to customer care executive after numereous attempts. i got a revert on 18th November on address confirmation and same was confirmed to them same day. on 20th November i got confirmation that my new card has been dispatched and same shall be received in 7 to 10 working days. When i again requested for dispatch details i got the confirmation on 28th nov that new card have been issued on 20th nov and same shall be received in 10 working days. On 29th November when i again asked for dispatch details i got the email today stating that they have blocked my EMI card on my request and new card will be re issue only when i will contact them. i seriously don't understand who is handling my issue as i am not gettting specific answer to my queries. request you to please look in to this matter. Regards, Saurabh Malik [protected]

Not satisfied with your company.I have purchased LED on sharptronics on july 30 and CD account number is 4030CD04841681.
Till sep mid i didn't heard anything from you company about the loan details.then i called customer care and requested to create account and later they have created account with auto debit starting from 2nd oct.on first EMI itself you didn't take the EMI.then voluntarely i have visited the shop where i have purchased the TV and asked the reason and came to know that 1st emi is not debited for any customer due to dasara holidays. but i have maintained my savings account till 25th of oct and waited for bajaj to auto debit.but they didn't take the amount.finally, on 7th nov, they have taken my first EMI.
Now i don't know, someone in local branch of bajaj is calling me and requesting to pay the overdue amount even after i have told them that i am out of station, he is requesting me to pay the amount through bank.
how is it possible to believe a third party like that through phone call and don't know in this way bajaj is treating the customer.
i have called customer care officer through different times and please check the recorded conversations.
how i am resposible for not paying the EMI if auto debit is not done on your side.
This have affected my cibil score and came to know when i have applied for PL for my family function.
now local bajaj executive is requesting to pay the rest emi amount with fine.
in this way your company is giving importance to customer.Local guy is behaving like that i am like a theif.
i have taken 4 to 5 products, check my history and not even a single EMI is missed.
I am totally frustrated of your company and also i want to cancel my insurance(403BA[protected] not matter i ave paid 1 EMI for that and
i dont want that amount.
Please look to the above two issue and please revert back.

hello sir / madam i have also pay the EMI for LED or Refrijtor with insurance but i can't pay the insurance payment and i am also submitted the cancellation form for insurance previous 3 months that's why it will be not to be done and your agent also not receiving my call.

Hi,
This is wrt Loan #4050CD06162716. Received a SMS from DM-BAJAJF on 26/11/2014 stating :

ECS mandate has been rejected by your bank. Pls submit a fresh mandate form
and cancelled chq to our branch to regularize future EMI's to avoid any
CIBIL impact.

The product purchased was a Lenovo Laptop from Croma at Phoenix Mills compound.

Have made many calls from Registered Mobile No. to find out the reason as to why has the ECS mandate been rejected.
But there have been no clear answers.
Bajaj Finserv Call centre, Croma, HDFC all the parties have been called from my Registered Mobile No.
And I am being asked to visit at times the Bajaj FinServ office at times the Croma Store ...

Is it such a difficult thing to share the reason on the phone -- registered mobile no. on rejection of the ecs mandate ?
The reason should have accompanied or followed the above message.

In addition Neither Croma nor Bajaj Finserv are willing to share the Contact No. of the Office they expect me to visit.

I do not desire to make any visits if the 1.the Reasons are not shared and 2.Contact Nos. as required are not shared. I was on leave for not being well and now cannot take time off from work and need to rest after work.

Please guide me suitably.

Regards,
sanjay thakur