Bajaj Finserv Complaints & Reviews

Hi Sir, I had been continuously getting calls from a bajaj finance(finserv) person seeking details of an old colleague who has given my Number as reference. Now apparently i am not in touch with this colleague for few years and this person keeps calling me asking me to talk to him to return the money. First of all this person doesn't stay in Bangalore anymore and is not responding to my calls except once. The Agent states that he is taken the loan in 2010. But i am not much in touch with this person from 2008 and i do not remember giving any Reference confirmation to any Bajaj Associate. When i asked for any proof that i have given the reference the person just doesn't answer to my question. Whatever the case maybe A corporate like bajaj cannot Threaten or Abuse a person who is giving a reference. If they have any issues let them take it legally and if the law says that i will have to pay it, i will do so. But using Rowdyism to get this small amount of Rs. 18, 000 for the money which i haven't taken is really worrying. I am person who is not defaulted any loan or dues till date and Bajaj Finserv is using me as a scapegoat to get there money is really annoying. Pls help me sort this case and the way ahead. Shall i go for a police complaint or meet the regulator seeking justice. I had complained to Bajaj thrice but apparently the company authorities are not even responding to my mails. I think this is a big lesson to public that we should not give any reference to any Banks Especially bajaj finserv. Without giving the reference i am being tortured like this what if a person had given a written reference? The finance company makes profit's and scapegoat like me gets tortured. According to the Bajaj Agent the Loan No. is 4040PL00055117

byke details
pulsar 150 black
MH 12 JW 1818

bajaj service center not giving proper service(shri seva service center, shivajinagar pune near to SNK bajaj)inproper washing, taking more than 4 hour ..scraching on fuel tank etc.

HOW CAN BE IT IS FREE SERVICING IF LABOUR CHARGE IS APPLICABLE?

other companies has chage only for oil change but bajaj charge for oil+labour+oil chamber cleaning..

this is very bad experince under FREE SERVICING tag...


Swapnil kadam
[protected]

Dear team, This is a second interaction with you, I have full faith in your decisions, Sir I have taken a Finance from Baja Finserve for LED . Their representative was based out of Croma outlet CBD Belapur. This is not first time that I had availed their services, I had taken a finance for Washing Machine.One the basis of my prior record they had also provided me their Bajaj Finerve Paltinum Card. If a customer has this card he/she do not have to submit any documents that is what they claim. When I went for purchase of LED from Croma outlet, I was recommended that I can also have finance facility from Bajaj Finserv, I told the representative of Croma that I do have their Platinum Card. So I was introduced to Bajaj Finserv representative, he looked at my Card, and he said that I need not have to submit the document, and my loan was approved on the spot, he filled up the form on the basis of the details that they had of my prior loan...but I was not aware that the person will key in wrong details...and now what has happened is that they have submitted wrong details to my bank, they have given my Name as Naresh Kan instead of Naresh Kanwar...and they have also submitted wrong bank account details, please tell me how a bank can honour payment after submitting wrong details, the payment remains uncleared and they started calling saying that my EMI has been outstanding, their recovery agent started harassing every now and then, on 20th November they called me and asked for my detail on the phone and they ensured on the phone that I will not be levied any default charges and my EMI will starts from 2nd December'2013...but sir these details were not updated in their record...and their representative keeps on calling every now and then and ask for the outstanding...today they had crossed all the limit..they had send a recovery agent to my house and abused my family for non-payment of dues...Sir you only tell me... they have done the mistake why my and family being harassed...sir my name has been defamed...and it is not tolerable by any citizen who have a good image.I would request you to help me...

Sir,

I am from kerala and i have bought one bajaj discover 125 ST vehicle from Promise Motors, Angamaly(Kothakulangara) on 6th June 2013.But while receving RC book, it is seen that the year of manufacture is 2012.Even if i reached the show room for this issue, they are not taking the matter seriously.They are not ready to give 2013 motor cycle or not ready to go for any cash settlements.Due to this, i will not get any resail value for my vehicle and i got cheated actually.I want to get 2013 model vehicle.
I am reaching there for this problem several times and not getting any proper action.Please take action against it.

I have received threatening calls apparently from Tees Hazari court ON 21 nOV 2013 from ph number[protected] saying there was a fraud case against me and notices had been sent to my house - when i said that I did not live in this address any more and my parents did but they had not received any notice. I was asked to call Advocate R K Chauhan at[protected] to enquire about case ID CPC 503/12. This CHauhan fellow asked me to call Shubhendu Mahapatra at[protected]. When I asked this Shubhendu what is the matter and why I have not been intimated earlier by mail and why this sudden phone call - he claimed he had sent SMS - I said I was not in the country last few years and the ph was switched off - and last few months I had the ph with me I had not received any such sms. and if they had my address on file why did they not send me any notice on mail if an amount was pending (this was a consumer durable 0% loan I had taken in 2009 and had set up ECS payments - I had thought it was settled long ago) - he asked me to go to the bajajafinserv website and kept holding the phone till I paid online 7141 and then asked me to mail the recipt to shubhendu.[protected]@bajajfinserv.in. When I paid the amount and sent him receipt he said nothing more will be required from my side. But next day again I received similar call - this time from SATWANT SINGH CHAUDHURI[protected] threatening me that they have a case no CPC 204/13 and I should call advocate A K SHarma at [protected] for details AND REVERT BACK IMMEDIATELY. I told him that is this regarding Bajaj Finserv they said yes. SO I told them I have cleared the matter and gave them the online receipt number MICI[protected]. When I called Shubhendu Mahapatra again he said he had forgotten to tell the lawyers yesterday and he had received my email, and I will not be called again. I called the advocates A K SHarma and Satwant Singh again and informed the same. But today I receive an email from a friend saying he has been called and being threatened to as "co-conspirators" in a fraud case with me. I also check the bajaj finserv site and I see again an amount of 217 pending against my loan account 4100CD00015184. I want to launch a consumer complaint against Bajaj FInserv for (1) harrassing its customers unduly (2) not being transparent and timely enough with the loan communication if at all there was a matter to be resolved (3) mis-stating the pending dues

Bajajfinserv has been harassing me for the past 1 year. My loan number is 4000CD00108145 for a laptop. The 8 EMIs were designed to be ECS debit from my citibank account. But every month they used to say that the ECS is not working and they used to come to my house and collect cash from me for Rs 2585 per months. This happened for 8 months. They didnt even inform me about the check bouncing charges. But now after 2 years of the loan payment they keep sending me messages and calls that I have not paid the amount. They say that my citibank account was closed because of which cheques have bounced. But my bank account was very well active and I have my bank statement as proof for the account as active. Following are the receipt numbers with which I have paid the 8 installments in cash: Cash Rcvd Receipt No. 1498744 INR 2, 585.00 (4000CD[protected] Cash Rcvd Receipt No. 1605862 INR 2, 585.00 (4000CD[protected] Cash Rcvd Receipt No. 1660346 INR 2, 585.00 (4000CD[protected] Cash Rcvd Receipt No. 1777002 INR 2, 585.00 (4000CD00108145 Cash Rcvd Receipt No. 1844853 INR 2, 585.00 (4000CD00108145 Cash Rcvd Receipt No. 1904682 INR 2, 585.00 (4000CD[protected] Cash Rcvd Receipt No. 2012383 INR 2, 585.00 (4000CD[protected] Cash Rcvd Receipt No. 2018142 INR 2, 585.00 (4000CD[protected] Request you to PLEASE HELP ME AS THESE GUYS ARE HARASSING ME TOO MUCH.

Hi, This is related to the Pre-approved Personal Loan offer for Rs.89, 000 in my account which was applied by me and documents collected by Bajaj Finserv Sales Representative (Ram Gopal- [protected]) on 17th Oct 2013. As communicated to me (after a number of follow ups) the amount was to be disbursed in a week time but unfortunately I do not have any status update on the same. Could you please look into this on priority basis and provide me an update on disbursement status and the reason for delay. Thanks and Regards, Anshu Sinha

Hai There, After giving a clear cut Instruction also you have done the mistake which un expected from you i don't want any further requirements form you if i need any more in future i will go for some other i don't want these kind of bad experience with you good bye but look into this and credit the balance EMI's to my account As Early As Possible. I ensure my friends and Family members also to not opt your services never and ever to prevent them from these kind of situations. Look into this case and credit the EMI otherwise i will go for Consumer Court for the same.

I've bought Samsung 32 inch TV on Sonovision Vijayawada, they have added health insurance without my knowledge. I don't want to pay for the health-insurance. please cancel the insurance, which i don't want. Loan Account No: 409BAL00568281 Customer ID: 10017970 Regards, Karun

Sir,

I had applied for the Bajaj Finserv Standard Chartered Platinum Credit Card on 4th October 2013 as your executive had come to my place and I had submitted the necessary documents. I was informed that I would get a ref no within 7days and the card if approved will be delivered within 15 days.
I also got a verification call from your end on 08th October 2013 from the following no. [protected].

Later on till date i have not received any message stating the status of my application.
I would like to know the status of the same.

I hope that this shall suffice the purpose and would help you to trace my application.

Looking forward for the positive reply from your end.

Your's faithfully,

Ishan N Shah

Hi their. My name is sam from Chennai. I am having bajaj pulsar 135cc lsi 2010 model bike . Recently on September 2013- 28 i have given this vehicle for a complete engine service and to change major parts in the engine. I was charged rs 8721rs for the services alone. But the service was not upto mark. Today my bike started giving the same trouble. I have all the proper bills with me . I wanna file a case against that bajaj dealer (Anbu bajaj, Taramani, Chennai ) How can I do that.. Regards Sam Subin [protected] [protected]@gmail.com

Dear Official, As on August-13 i bought a camera at Reliance Digital showroom here in chennai via Bajaj Finserv Limited, At the time of filling the form, i asked the executive to make the EMI date to be 8th of every month he said ok and asked me to sign on a couple of pages. After i bought the product i came to know the EMI date is 2nd and not 8th. In this regards i emailed/spoke with bajaj finserv several times telling them that i was not told that the EMI date is 2nd of everymonth, The representative with bajaj finserv were rude and were not co operative at all. I insisted them several times that i was bajaj finserv's executive's fault due to i am being cheated, There are kept on saying they cannot do anything. The first EMI was on September, As on 22nd august i sent the below email [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Dear Bajaj finance, When i purchased the camer with the loan#4030CD00271773 i was told that the emi due date would be 8th of every month, However when i chekced online it shows my due date as 2nd of every month. Please note my salary gets credited only as on 5th of every month, Hence please change my due date to 8th of every month immediately. Only then my bank account will have sufficient balance for your EMI. If you fail to do this then i am not responsible for payment delay. Hope you would clear this before september-13. Please email me back and let me know the status ASAP. Thanks [protected][protected][protected][protected][protected][protected][protected][pr...⇄ As on 5th September the first EMI was deducted, hence i thought for october also the EMI is gonig to be deducted only as on 5th, However as on 3rd of this month they have debited my account and due to no balance the cheque has bounced, i called bajaj finserv and complained that it was due to their fault that my checque has bounced as well as my cibil score is affected, they simply disconnected the call and went off, even with email they are saying they cannot change the date. Hence i am here to get some help from you. Kindly take necessary action. Thank you in Advance Mohideen

I availed consumer durables loan from Bajaj Finserv Lending for a TV purchase from LULU mall. I was informed a 0% EMI with Rs 250 processing fee. Butthey added a new lic called as BALIC against me for an amount of 1416 without my knowledge. I wrote to their customer care multiple times. I never got a satisfactory response from them even after visiting their office here at Cochin. I dont want to get robbed. These cheaters has misused the documents I have given for a consumer loan.

Dear Sir/Mam, With due respect, I want my loan account statement of proposal number-L2WDHB01826884 of name Chanchala Kumari which you can send me in my e-mail account į.e [protected]@gmail.com. I will be thankful to you for your this act.

i bought a A.c. on dec 2008 from a shop and in kolkata and choose bajaj finace for loan, rhe emi was set for 8 mnths @ rs.1667/month for 8 mnths, i have paid all my emi in august 2009.my salary goes directly to the bank as i'm a government employee.all the emi deduction have been done by the bank. now the problem is that is in January 2008 they didn't deducted the emi amount but on 16 February 2009 a agent of bajaj finserv lending came and collectd the emi amount in cash and gave me a recipit for it with all the details.the rest of the 7 emi's were allm paid by the bank.now after 4 years they are sayin that u haven't paid your january emi and we will also charge interest on it. but i hav paid all my emi's and have got prove of the recipit that the agent gave me and also all the emi deduction form my account in myb pass book... can they really charge any interset because i hav paid all my emi's.

Recently I purchased a LG LED television from Tata croma, JP Nagar, Bangalore. The TV was worth 28,000 for which I made a downpayment of Rs.8,000 and the balance of Rs.20,000 was taken as a loan from BFL. However, when I received my login id and pw from BFL to access customer portal (experia), to my surprise the loan amount was shown as Rs.28,000 and EMI as Rs.2,334 instead of Rs.20,000 and EMI Rs.1,667 respectively. BFL did charge my account directly with the wrong EMI. In the interim, I have sent many communications to BFL via customer portal regarding this mistake but no response. The only was left for me was to hold the second instalment so that BFL would reach me for collection and that's when I could get the issue resolved. As planned BFL executives started reaching me on mobile and at my residence for collection. None of them were having any clue on the transactions and they were only concerned about collecting the instalment. In turn, I was advised by them that I should contact their branch here in Bangalore if I want to get the issue resolved though they have goofed-up. I pity the organization. Recently I walked into the CROMA shownroom where the purchase and loan transaction was made and met Mr.Gopi who was very adamant to say that BFL numbers was accurate. I was forced to explain Gopi as if I was explaining a primary school kid on numbers. Gopi's debate was that the initial downpayment of Rs.8,000 was adjusted towards advance EMI. It was sounding so illogical since 8,000 was not summing upto any number of EMIs. Finally after a prolonged debate, Gopi did raise a request on their official portal for a change in loan amount and EMI details. Its been 3 days and I haven't heard yet from BFL. I have logged onto the customer portal at 11:45 AM today to take a snapshot of the contents which is attached. BFL may make a change on the portal since they own and manage it. SOA (statement of account) shows that BFL has charged Rs.350 towards bouncing charges. From my point of view, holding the payment was the only way left since they weren't responding to calls or communications. Charging an EMI more than the due amount is illegal and BFL has already done it in my first instalment. My concern now is that - 1. BFL has to refund the excess EMI charged in first instalment. 2. BFL has to reverse the Rs.350 debited towards bounce charges. 3. BFL has to ensure that this falsified transaction will not happen in future with any of their customers. 4. Most important is that the bouncing has caused me reputational/credential damage to me and I demand BFL to compensate accordingly at the earliest. 5. BFL has to take responsibility, mention their mistake with CIBIL and ensure it is not impacting my credibility. 6. I demand BFL an apology letter detailing the erroneous transaction since that would be a base document for me to suffice the bounce transaction in my bank statement. I'm reachable on [protected] if you need any further information or details. Regards, Raghunath

I have Bought a BAJAJ PULSAR 150 from showroom on 26/04/2013 Registration next day i realized that when a pot hole or speed breaker of 4-5 inch at the speed of 10-15 KM/Hr comes in the way then the bike hits the ground and when i ride a pillion ride the literally i have to stand on my feet so that bike don't hit the ground i have shown this problem to the showroom works manager he said we cannot help you in this problem you have to complaint for this to Bajaj Auto we cannot help you in this matter. Please Help me in this problem. I have rerularly logged a complaint to Bajaj regarding the problem 5 to 6 times but still they have not turnedup with the solution and i have asked atleast 30 Bajaj 150 DTSI owner all are facing the same problem. Its seems that i have bought a bicycle for 75,000.00 Rupees. PLEASE HELP REGARDING THIS. My Bike NO. UP32EV5860 Regards Zafar Chaudhary

Dear All I'd like to let you know that I have a consumer durable loan a/c no. 4040CD00443844 with bajaj finance ltd., which i have closed with an outstanding amount of Rs 13328. The irony is I am asking for the NOC from their end regarding the closure of loan, no response / no communication has so far been made from their end. While calling them, a voice message says that," there is no customer care representative assigned to my Mobile no." I am not sure what exactly would be the mode of communication needs to be made with them. Please advise. Mrityunjoy [protected]

I have not applied for any loan from Bajaj Finserv lending, nor have i received any documents of the loan nor any amount. However, I keep on getting SMSs stating user ID and password and EMI details. When i try that user id to find what it is, it never worked. I thought it as some technical glitch, but today I received a collection call. This is pure harrasment. I tried calling on the customer care number provided in Sms,on website and the number provided by the collection agent. None of the numbers provide me any information, customer service representative does not come over the call. Loan account number told to me is 5800cd00057752. Close this account and send me an NOC ASAP

I, R.Marudra Rao employee of Visakhapatnam Steel Plant took Rs. 36,000/- as a consumer loan (loan A/C no: 4080CD[protected] for Sony LED TV in August 2011. The ECS payment is fixed for 9 equal instalments which already recovered from my salary account in SBI, Steel Plant branch in Visakhapatnam. The loan is cleared in the month of July, 2012. But the ECS request towrads loan recovery is not stopped from you. As a result the bank has recovered Rs. 1200/- from my savings A/c as a penalty for ECS non-payment charge from past 12 months(Rs. 100/month). So, I request you to stop sending ECS recovery request and send me loan clearance certificate at the earliest.