Bajaj Finserv Complaints & Reviews

This is Surajit Bhowmick from kolkata.I have bought Sony Bravia 22 inch color TV which costs 13450 Rs. When I check my account through experia Id and password, I found my account has been aligned with the another Surajit whose name also Surajit Bhowmick and i also noticed that the amount is deducting from his account not my account.After repeating follow up with the customer care, they have changed the things. On my first EMI their system has been failed. They are asking Bounus charge. I had enough money in my account. Even though I had to make the payment..There is no problem from my end. Call center executive is also too rude ..They do not know how to behave with the customer...

My Name is Abhishake Garg and Mobile number is [protected]. I have been offered Rs500000 Personal loan from the aforementioned company to which i agreed. At the time of documentation they asked me to get the insurance done of loan, but same was not mentioned in their application form. I raised a query that if you are getting the loan insured then it must be mentioned on the application but they denied. I asked them is it mandatory then they said yes but not ready to provide the same in writing Now when I filed a complain on their complain cell then they have given the same in writing but rejected the laon on the basis that my verification is failed where in no one has visited my address for verification, nor they have called me Now I want to know is it really mandatory to get the loan insured, because as per my knowledge its not mandatory, they are just selling an insurance cover with their loan So what is the right forum to lodge the complain against such type of harassment Regards Abhishake Garg

I'm abhilash, I have got a call from bajaj finserv on 28/07/2014, she asked me to pay the emi of august in advance becouse o[censored] r system updation so I also agreed for that and I payed the cash to the executive on the same day and he also given me the cash reciept .ofter dis again bajaj finance has dropped my cheque in account.not only once but for 4 times.even though I paid my emi in advance what is this harassment from your side.due to this my cibil score will get a remark.

Regards
Abhilash
[protected]
MekalaMekala.[protected]@yahoo.in

Dont believe Bajaj finserv.. They are born to rob you... I have applied for a home loan transfer. They have taken 3000 processing fee and 2500 for getting some documents from registrar office. After one month of harassment and dramas by different people belonging to company they finally said that the legal need more documents from registrar office. Even people who offer personal loan are fraud. Dont believe these guys..especially asish kumar chukka, rahul singh rai, sophie etc..they will rob you.. and finally say that you are not eligible for loan..

I have applied for personal loan from bajaj finserv. Initaliy executive was good and ask for all document. at the time of documentation he told i will get money in 2 working day. I need money urgently so i asked to process fast. He said " he will try his best". after 2 days when i called him he not reciveing my call then i called from another number he picked up. i asked about loan amount which is not get credited and if not possible then let me know. Again he gave false promise that it will get credited by today but its not happen. When i called him again then he said cancel it if you want. When they need things they guys talked good when my requirment came they start talking rudely.

DEAR SIR

I AM SNEHA .I AM PRODUCT LOAN CUSTOMER OF BAJAJ FINSERV SERVICES.MY LOAN ACCOUNT NO. IS
:LOAN ACCOUNT STATEMENT FOR 4000PL00391173.

Today iam sending this mail to you for seeking help on this issue to solve with courtesy.

On October / November 2012, from bajaj fin-serve a executive has come to my place and he told me that they are issuing EMI cards for working people. that time i don't need of the card for the same. he told he is having the targets. he requested me for the core to apply the card. but i don't remember his name he forced me to apply the card.

He is not given me time to read any agreement before signing the application. he just took my Id card and my personal details and blank application signature.and he told if its approve then i will receive it with Payment Limit of card

Because of him i had apply the card, i never have been applied any credit card on past, unfortunately, its got approved and i received the card on the same,

Mean while i got so many calls from your customer care to use the card, & they will convert it into 0% EMI and No Charges for the same.what ever the money i am going to use for that they will convert it to 0% EMI.

Because of there followup & ( 0% EMI and No Charges) i start used the card, A executive has came to me and he took all relevant docs and he took signature on every where in the form. till here The service was extremely good.

They are started deducting the money from my account on every month.

Unfortunately i lost my job, i entered into credit, iam unable to pay the remaining EMI "s.

I think On January 2014 one of your recovery agent has came to my home and he started using abusive language and he has threatened me that he will give police complaint, and he informed the my neighbors also, he came every day to my house and started threatening us, to pay back the entire Loan amount.

After 1 week he came with a person in mufti to my home stating that he is a pollice, and he told to my parents that they are filled the missing against on me.

That time i was went out of station for searching the job.

When i came back my parents are scolded me. and they said will go to court for justice. because we have all proofs who all are came to my home and what they spoken every thing has recorded in CCTV camera. and phone.

Many of my well wishers insists me to go consumer court and file a case against the company and his executives on giving the physical strain and mental agony suffered by the company to the all family members; and address a letter to
& Human Rights, Ombudsman and file a case on company.

even though i never given any complaint anywhere, because i know i took a loan from you, by unknowingly, its my fault. i know i want to repay at any cost.

now again i got the job now i started savings, one day i received the call from your company to repay the loan, i asked them to come down to my office.

Mr Omer and Sivakumar has came to office and started threatening me to pay entire amount immediately around 80000 to 1, 00.00/- but they are not giving rite figure, where the loan amount is 80.000 and i already paid 29575.00 to you.


The difference amount is approximately 50445.00


They are asking me to pay entire money in 2 installments, where i cannot pay, Even though they have given one more option to pay 60000 and remaining money will be waived off, but iam in confused, how to trust, i have seen many people has got cheated with fraud agents / executives, even i have read in consumer forums.

I have lost trust on you, where your executives has been harrased me on the past.

As I Told you that utmost good faith, i started saving now i can repay the loan in 10 installments with 0% interest,
If you charge any thing more its a heavy burden for me, it may deemed mental stress, and i can go to court of law to approach the same to pay you in 10 installments or any.

iam ready with above this option, i want your permission for the same. this time i will pay completely without fail. this mail you can confirmation on my repayment.

I have seen your comments on http://www.consumercourt.in page

I thought there will be a some one who can understand the customer and values.

Awaiting for your reply for next process.

Regards
Sneha B
[protected]
Hyderabad

Customer id 3463446, i lost my EMI CARD and requested for a new card to be issued. Its been more than 2 weeks and still have not received my card. also IVR option should have an option of talking to executive, why there is no option in toll free number. It is pathetic.

My advice to all is never borrow personal loan from Bajaj Finserv, they fool people and first deduct insurance amount+ processing fee+ other service charges. I am one who took it and suffering a lot for repayment, their repayment scheme is worst they will calculate 60 percent of the initial EMI up to 16 month in interest.

I have taken a loan for buying Sofa from Bajaj finance and given ECS. From the first month, they started deducting Rs 220/- more for Insurance which was never discussed nor disclosed. a) I have raised a complaint #9006935 dated 29th Aug 2013 for the same in their online immediately. No response to the request. b) I have raised another complaint # 9172619 dated 30th Mar 2014. No response. c) I have put a hold on the ECS Clearance on the last installment on May The Bajaj team started calling me for the pending payment and they have taken a letter to cancel the Insurance amount and to Adjust the EMI. On[protected]: The Andheri Branch suggested to cancel the Insurance --> on[protected]: Suvarna Dhukate --> FOR VAP cancellation empowered given to branches. Still nothing has happened. The customer service team was telling that I am responsible for getting the insurance closed. If they don't respond to the service request, it is not their responsibility. As I am getting so many calls disturbing my office work, I have to agree to pay the last installment including the insurance last emi. Could you please help me on how legally this can be taken up with them to get corrected their procedure.

Dear sir,

I purchased a Microwave with the help of your finance. Your customer care service informed me that I have to Paid extra350.00 for non clearance of payment without mentioning any valid reason . But I have a sufficient amount in my account. I want to know Kolkata office address to contact your official but the unable to assist. Tiyr co-operation into this matter is highly solicited.


Mousumi Ray Chowdhury

[protected]@rediffmail.com

Hello Sir / Madam, I being told by your company that I am a very privilege customers of bajaj finserv and because of this I being given a EMI card by your company with a statement that this card can be used anywhere were ever bajafinserv has a tie-up. According I visited one of your partnered outlet in penta menaka, cochin, on 8th July 2014, with Ur EMI card to buy a new mobile phone, for my astonishment I was informed by the shop owner that my card is not valid. I spoke to your cochin office staff executive, she told me that she has no right to check if the card is block or not however she will speak to her manager and also she gave me his number. I contacted Mr. Sreekumar who informed me that he is the area sales manager - [protected] and he told me the card is blocked and the reason given I took my last product from cochin, and I have given my new bank a/c for SI. He said he will speak to bajajfinserve HQ at Pune. Till date he has not reverted with a solution. Your local staff is not at all helpful and more so they don’t have any right to check customer status as informed by your ASM Mr Sreekuamr. I would like to know Is this is the way you treat you privilege customers and why a card has been issued to me when I am only going to get humiliated in front of other. Regards, Salin Dius

Hi sir, I am M VENKATA RAO, CARD NO:-[protected], i am using Bajaj finservlending card since so many years. I have taken 5 loans and 1 insurance on that card and cleared it in time, but unfortunately my card had been blocked saying that total outstanding amount:- 3675.00. They did not intimate us why they have blocked the card. i want to know the information as soon as possible why my balance is showing me 3675.00 and why the card has been blocked. For your clear information i am attaching my loan details you can verify it.

Dear Sir, My Name Is bharat Sonar and my Bajaj Finserv card No [protected] and My Mobile No [protected] bajaj finserv executive called me for policy, i declined to open n it, but later they dispatch it to my address without any information, i also called in customer care they cancelled my policy but also blocked my card.they are saying that i have to reopen the policy again than only they will activate my card

Team/sir my mobile number is [protected] have a consumer lone ac number4040CD01955766, on 24th call center people called saying that my repayment track is good and can get a lone of 225000/- for 36 month period for which i requested for 100000/- and got approved sms id 4040CD01955766 amount 1000000/- schm 36 months emi 4402/- net amount 92333/-after tot deduction your team collected my documents 1 rental agreement 2 HB gas recently paid bill which i am using for 12 years 3 bank pas book copy 4one canceled cheque 5 three blank signed cheque 6 election card id proff your team finished verification after which they called me to there office with my pass book and though i have more than 50000/- in my saving account they told i am not eligible for the loan i am an existing customers and have provided my documents earlier you call and offer lone and later reject the same please do the need full

Hi, I have applied for a loan recently. Loan a/c no.4180PL03607114. I was told that the interest will be 1.63% p.m which is 19.62% p.a. I got the loan approved for Rs.99000, and received disbursement amount of Rs.91689. However, I am surprised to see that you are charging 32.84% p.a interest. As, I was told that interest would be 19.62% p.a. I would like to file a complaint for the same and request you to make the changes in the interest rate as promised. Please look into the matter and get back to me on my email [protected]@gmail.com or my contact number registered with you. I would appreciate if you could do this at the earliest so that my issue is resolved. Waiting for your response. Vijay Verma Account no.14293458 Loan Account Number. 4180PL03607114

Dear Sir/ Mam, I am an existing customer of Bajaj Finance. Last month i got a call from bajaj finance and i applied for a personal loan, my loan application no 9016301. Its more than one month over i did not get any response, when ever i call my local agent he says he will come for documentation, he is saying that from past 2 week but he never comes and dont give me the clear picture on the status of loan whether it is approved/ hold/ declined. His attitude is like that i am begger and begging loan from him. His name is Manoj Kumar, designation Manager Sales SME Cross Sell, Mysore. I am working in a multinational company, i have availed loan from different different bank, but this kind of treatment i never got from any bank. This kind o[censored]nprofessional attitude is not expected from bajaj employee, I feel i made mistake choosing bajaj finance as loan provider. Hope you will instruct your agents to be professional and will retain your good image. Regards, Asif khan chowdhury

I purchase 29 " led tv, from local dealer, he offer me bajaj emi facility.That i choose 12 month emi scheme but delear say this scheme for 8 month.So he tell me reviced emi amount(2375) for 8 th month.Just recently bajaj send me loan a/c statement on my mail id.I check then i am schock.Becouse in statement mention 32 "led tv.And emi for 12 month.Rs.2375/month, also i see the loan amount is more than rs.6500.Acually i taken only rs.22000.Loan.And now it show 28500.Means its total frud, now call to custmer care there is no responce. I want to login compliant against them,

TO WHOM IT May CONCERN I'm writing to inform you of a problem I have had with your company regarding my Bajaj Finserv EMI Card. This has caused me many difficulties and also it has affected my Credit Score. Last time when I checked my Credit Limit which was suppose to be 70, 000. However, it is only reflecting Sixty two thousand some change and well I am aware I have already paid my entire amount. Plus, they said me I have made a purchase before 3 months which I haven't. I want the details about the product and the name of the Merchant when this transaction was done. The details are as follow: Name: Sushil Thapa EMI Card Number: [protected] Email ID associated: sushil.[protected]@gmail.com Phone number Associated: [protected] You must resolve this situation quickly. I suggest that you to fix my problem which I have had went through. You call me as soon as possible at [protected] so that we can discuss our options. Sincerely, Sushil Thapa.

Hi
I am Prashant Patil from Andheri.
EMI card no [protected] .
On 22 july 2014 I recived mail and SMS from Bajaj Finserv that "Your EMI card is unblocked as per your request".
But please check attach screen shots from u r customer portal and mail in received from wecare as per u r customer portal card is still inactive.And also tried calling u r customer care but unable to reach customer care agent only waste on time on IVR.
So i want call back for explanation.

Prashant Patil
[protected] / [protected]
EMI card no : [protected]

I had taken a consumer loan from Bajaj Finserv for hitachi refridgerator few years back from Thane. The representative of Bajaj had literally forced me to take it saying Zero% hai etc. The Representative then (I doubt on purpose) made a mistake in my ECS details. I was irritated every month when I used to get a call saying there was a mistake from our end and we apologies, but will send our person to collect the EMI. finally I decided to foreclose the loan. After foreclosure I still kept on getting calls for payments and settlement. When I spoke to Customer service, they said there is a problem with their software and so they are unable to issue a settlement letter while, the system is also not updating the balance. They also told me to ignore the calls as it would stop in a month or two. This never happened and I still get calls today. The reason given is my cheques were bounced for which they penalised. If I made the payment on time and also foreclosed the loan, they should have avoided deposit of cheques or charged the amount then itself for foreclosure (which they anyways did as a penalty for foreclosure). Bajaj calls it a Zero% loan but actually cons people by various means. Then the customer service (recovery) is so rude that they abuse you and treat you like a beggar. I get calls even today trying to warn me that they would put my name in CIBIL. I have the statement of account and have also filed a complaint with CORE.NIC.IN but these guys dont stop. I plan to disconnect my number now and get a new one. If anyone pays any heeds to complaints here... then let me assure that I will never buy anything of Bajaj and forget about recommending will narrate this incidence to everyone.