Bajaj Finserv Complaints & Reviews

The EMI for the month of December has been deducted twice from my account. The following are the active loans I have with you:

1. 4100CDHE866568 - Rs. 10, 260/-
2. 4100VSHE868725 - Rs. 1, 725/-

Firstly, I made an advance payment for the above amount on December 1st, 2021 i.e Rs. 11, 985/- and the same amount was deducted again on December 2nd, 2021.

I have attached the images mentioning the same. Kindly reverse the extra deducted amount of Rs. 11, 985/- at the earliest.

Thanking you,
Gurpreet

Am one of the customer FINSERV EMI CARD. At first when I have made a first purchase on EMI there will be a charges for first transaction and for further no charges will be there like wise I have got a confirmation. Now on every purchase of first EMI they are collecting charges. For me they have collected 332.00 ₹
Convenience fee : 119.00₹
Processing fee : 117.00 ₹
Cibil Report : 32.00 ₹
They have collected.
What are these charges they are collecting from customers. Even they can't wait to collect the charge if EMI payment doesn't receive on time. But why they are not able update on the same time in applications or in online about the transactions. Only if we go through the statement we can know about the money deductions. On application top why they are uploading all the details. Seriously hidden charges is heavily they are collecting. This is unfair.

I have purchase a Samsung mobile on EMI in Bajaj finserv, But When I see the detail digital cpp telebinding every month EMI 286/- for 21 months activities.
Which is activited without my permission..
I am not acceptable to pay this cpp charges...
Cpp loan number 6X2DTBHQ326911
So please cancel it as soon as possible.

I have recently purchased a laptop and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:- 426DTBHQ068783
The details of the laptop loan are mentioned below:-

I want to cancel that insurance which is activated.
The loan number for laptop is:- 426DPFHN851907

Also my emi is Rs 4667 but i have received a msg from bjaj finserv that my emi is 4280 Rs. This company is doing totally fraud.

Resolve the issue as soon as possible and don't do these frauds with your customer. Resolve this issue asap otherwise strict legal action will be taken

Respected Sir,

Loan Account Number 4G5RDDHM170647 in the name of Moshin Hudali

Bajaj Finserv has deducted 2 emi respectively. first one is i had paid rs 2717/- in advance insta using upi on[protected]. the same amount of emi 2717/- was duducted on[protected]. so please help.

Moshin Hudali

I have purchased an mobile and bajaj finserv has activated insurance which i want to cancel linked account number - 6L8DPFHD567216

My PNR number goz542

My payment pending call now

Today, I received an SMS stating that "You are pre-qualified for a Personal Loan of Rs. 310000 Lakhs from PaySense partners. ROI start @1.16%p.m."
When I complete the form with all personal information like Mobile number, PAN, Monthly Salary, Name of Organisation, etc. It stating that "Sorry! Unfortunately, we are not able to process your application at the moment".
My question is If you are not able to process the application, How was the pre-approved of 350000 sanctioned?
Why did you collect all the information from me?

Hello
I have purchased mobile and the ECOM CPP TELEBINDING service is automatically generated with EMI of 213 loan I'd 4B0ETBHQ523267 Mob [[protected]]. It has been made without my consent. Please deactivate the ECOM CPP TELEBINDING before my installment date. Please resolve the complaint before 01/01/2021 . Because the above mentioned date is emi repayment date. I hope that you will satisfy me.

Bajaj finance agent with phone number [protected] has been calling in the last week of Nov and asking us to make emi payment for Dec. Where as all our emis are ecs. This looks like a fraud.
And the agent has been talking very rudely like a Rawdi without any professionalism.

Please cancel my Phone safe insurance

Dear Sir
I am Amitava Rakshit [protected], 16/11/2021 one of the Bajaj Finance ltd. executive call me this no [protected] for my pre approve PL & sent one link from BFL then he give instruction by what's app call how to fill the loan application form. complete the application show my emi 11895/- for 60 months but this application not submitted executive told me cut the link & he send another link call again for complete the loan application, This time I am showing emi 14384/- for 60 months. Then and there I told on call executive why my emi getter then previous emi. executive said to me emi will be same as per previous amount at the disbursement time and loan details send by email. this time i should have call recording in this matter but i don't this. I trusted the executive and submitted the application. Same day i received disbursement Rs.471642/-. Next day 17/11/2021 i call the this executive said to him my disbursement amount received but no loan details are received and what is my emi. He told download bajaj experia app. I do this and show my emi 14384/- no change in my emi. Same day i wrote mail to Bajaj Finance ltd. for cancel this type of misguided personal loan and i want to refund my disbursement payment + processing fees 17500/-.(please see the attached mail communication)
I am living in middle class family, I can't pay the huge extra payment.
So please arrange close the loan.
I will grateful to you.
Thanking you.
regards
Amitava Rakshit.
[protected] / [protected]
cancel my loan 410PBIHP5770709
Yahoo
/
Sent

Amitava Rakshit
To:
[protected]@bajajfinserv.in

Wed, 17 Nov at 9:34 pm

Dear Sir
I am Amitava Rakshit [protected]
Yesterday one of your excutive ([protected]) called me for my pre approve PL loan & send loan application link for proces.
I process the link & put my details, Then show emi 11583/- for 60 months, I agreed this emi amount but loan application not compleat due to some problem as per your excutive & told me anther 2nd link sending.
I am received 2nd link, your excutive call to me & process the link, put my details show my emi 14384/- for 60 months, on call excutive I told that why difference in emi amount. on call excutive said that emi will be same as 1st link.
I am not interested at 14384/- emi.
So i want to refund the loan amount that transfer in my account from your end.
Please send your bank details for refund the amount & closed my pl account.
So please do the needful.
Thanking you.
Amitava Rakshit
[protected]

Amitava Rakshit
To:
Bajaj Finserv

Fri, 19 Nov at 12:24 pm

Dear Sir
Till now no response from your end in this matter.
I am request to you please cancel my loan.
I don't need no more this type of miss guided loan.
My humble request please send bank details for refund my disbursment amount.
So please do the needful ASAP.

Regards.

Amitava Rakshit
Lexus Motors Ltd.
Singur Br.
+[protected]

Show original message

Amitava Rakshit
To:
Bajaj Finserv

Sat, 20 Nov at 12:31 pm

Dear Sir

03 days left.

Till now I am not received bank details for refund my disbursment amount.

Yesterday one of your's executive call form this no.[protected] and listened details why i don't want this loan, Then he want one things I am really shocked, I can't trust your executive who sent link to me form your's company and he instruct how to complete the application form on call. I told the executive i don't record voice & also you because "I AM IN BFL"

But your's executive could not give any solution.

So please look after this matter ASAP & revert to me.

Thanking you.

Regards.

Amitava Rakshit
Lexus Motors Ltd.
Singur Br.
+[protected]

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Wecare
Dear Amitava, Greetings and thank you for writing to Bajaj Finance. This is in reference to your concern regarding charges deduction from loan amount against loan account number 410PBIHP577070. At the outset, we hope this email finds you and your family in good health amidst this crucial phase. We sincerely apologize for the inconvenience caused to you. We would like to inform you that below are the deductions from loan amount. 1) Processing Fees- INR 17500/- 2) Credit Vidya fees- INR 2499/- We would like t
Sat, 20 Nov at 12:55 pm

Amitava Rakshit
To:
Wecare

Sat, 20 Nov at 4:21 pm

Dear Madam
It's solution for me, you make foolish to me.
Sorry to say that why i am suffering for your executive due to complete loan application as per this executive.
No need this type of solution (part payment or tenure).
I don't pay any extra payment(2% + 18%GST)
My disdursment payment Rs.471642.00 + PROCESSING FEES Rs.17500.00(because i am trust your's executive) will pay & I want cancel my loan.

I think that all of you are not trusted and thankful to you for get learn all call record for evidence.

So please do the needful.

Regards.

Amitava Rakshit
Lexus Motors Ltd.
Singur Br.
+[protected]

Show original message

Wecare
Dear Amitava, Greetings and thank you for writing to Bajaj Finance. This is in reference to your concern regarding charges deduction from loan amount against loan account number 410PBIHP577070. At the outset, we hope this email finds you and your family in good health amidst this crucial phase. We sincerely apologize for the inconvenience caused to you. We would like to inform you that below are the deductions from loan amount. 1) Processing Fees- INR 17500/- 2) Credit Vidya fees- INR 2499/- We would like t
Sat, 20 Nov at 4:59 pm

Amitava Rakshit
To:
Wecare

Tue, 23 Nov at 12:44 pm

Dear Madam
Please see the attach screen shots.

Your's executive send this link form your end and show this emi i agree with.

But this application not complete then 2nd link send to me and show different emi huge amount extra pay. I told the executive & he make me a foolish.

I can not pay this huge amount.

I do not pay any extra payment except processing fee only.

So please arrange close the loan ASAP.

Regards.

Amitava Rakshit
Lexus Motors Ltd.
Singur Br.
+[protected]

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Wecare
Dear Mr. Rakshit, Greetings and thank you for writing to Bajaj Finance. This is in reference to your concern regarding EMI charges against loan account number 410PBIHP577070. As per our telephonic conversation on mobile number XXXXXX5379, at 12:29 pm, today, we had discussed regarding your concern. We would like to inform you that as per your request of loan cancelation we are unable to process your request. We would like to tell you that as the loan was accepted by you so we are unable to process your requ
Tue, 23 Nov at 1:18 pm

Amitava Rakshit
To:
Wecare

Tue, 23 Nov at 1:49 pm

Dear Madan

Sorry to say that I can't accept this loan due to your's executive.

One things & note that you wrote me by mail " telephonic conversation on mobile number XXXXXX5379, at 12:29 pm, today, "

It's wrong.

This type of mistake happen with me at this loan.

Thinking you.

Regards.

Amitava Rakshit
Lexus Motors Ltd.
Singur Br.
+[protected]

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On Tuesday, 23 November, 2021, 01:18:35 pm IST, Wecare wrote:

Dear Mr. Rakshit,

Greetings and thank you for writing to Bajaj Finance.

This is in reference to your concern regarding EMI charges against loan account number 410PBIHP577070.

As per our telephonic conversation on mobile number XXXXXX5379, at 12:29 pm, today, we had discussed regarding your concern.

We would like to inform you that as per your request of loan cancelation we are unable to process your request.

We would like to tell you that as the loan was accepted by you so we are unable to process your request.

We sincerely apologize for the inconvenience caused to you.

Appreciate your patience in this regards.

It is our constant endeavor to ensure that you have our attention always.

For a speedy resolution, send us an email from your registered email ID and mention your Loan Account Number in the subject line.

Do check the SPAM/TRASH folder, in case of non-receipt of email.

For any further assistance, please contact us through the below service channels.

Click the above options to raise a request, make online payments, access Statement of Account and more.

Beware of fraudsters. Do NOT transfer money or share your mobile number/ banking details with any person (over any online/ offline/ electronic platform) for availing loans. Please click here to know more.

Have a great day!

Warm regards,

Meghana R,

Bajaj Finance .


Extending Exciting offers available on your Account for being a valued customer with Bajaj. To opt for any offer submit your consent by clicking http://bit.ly/2MINpkz

and our team would get in touch with you shortly.

ref:_00D7F2CtUK._5000o3MvWEz:ref

Reply, R

I am Girish Gohil From Pune

I have Slip Disc Bulge Problem Since last 11 Month...
I was admitted in hospital In December 2020 that time claim was approved in Reimbursement... Now after nearly 11 Months Spine Doctors advised me to go for Slip Disc Surgery... Then I applied For Cashless Claim through Apollo Spectra Hospital Last Week, Company Denied my cashless claim.. Reason saying My Injury is Old... if my injury is old then why company approved Reimbursement claim last year... In just 11 Months my injury got Older???

Same cashless claim company denied for my wife 8 Months back (Admitted for Covid ) for no reason...

I m having very bad experience with this company...

Hope my complaint here will Resolve my complaint soon.

Thank You...

When I took the loan the sales representative had confirmed that the foreclosure charges will be 2% but they have charged 4.7%, when requested to reduce they are not accepting and the sales representative is not picking the calls and responding, when the loan is taken for emergency purposes they just take it as advantage and just cheat us, this should stop to save the struggling people from getting cheated, please do something...

Hi myself Darshan I'm located in bangalore i had taken consumer products from bajaj finserv and the loan ID is Y160CDGR100062 I have one month due and the agency named SSR enterprise which is located in this pin code 560091 The person from this agency is spoiled my reputation in my home and my road as they have come and spoke and told about the loan and all in home and spoiled my respect in family members
Only for not paying 1EMI they are calling me and speaking very badly. I request you to take any action against this

Am k bhanukiran from hyderabad am not receiving my salary on time.Then also am paying EMI in the same month only.I requested your Employee Mr.rajinikanth([protected])& Mr syed omair ([protected]) and his executive Mr sambasiva rao from collection team ameerpet branch hyderabad.They are harassing a lot & they are using very abuse words with me and my wife. We told them I'll pay my personal loan before MONTH END . Then Also these people didn't vist my house in my presence and instead went to my in- laws house.

My wife have some personal issues with her parents and how come they will go to their house without visiting my house. I am in Ayyappa mala even though they are using very abusive words.

Without giving address consent they went to my wife's account and took the address which is illegal. How can they do that. Did I didn't pay for the past one year or only this month?

It's really the worst.My watchman even informed them that I will come home after 6:30. These both created nuisance with their executives and threatened me alot which is huge disrespect and damaged my reputation saying i am a thief.

I come from a respectful family and completed my post graduation. Due to my huge salary I lost my job because of covid i am facing this situation.

Because of your executives' behaviour I am facing a lot of family disputes. I have all the recordings.

When my Aunt is single at home, how can they enter her house. Without consent of my wife how did they take the address from her profile which comes under cheating and misuse of data.

Creating all these ruckus, what did you people achieve?

For 22, 000 rupees you will behave in this mannerless way. Taking a loan is not a crime.Due to some personal issues I didn't pay on time. That doesn't mean you people can harass even my family when ladies are alone at home.

Please consider my request. I asked Mr Rajinikanth & Mr.Syed to please give me time to pay the loan . He is saying that we are not giving it to you. This is our company .

LAN NO: 400SPF87641545, 400SPF83157040

After cancelation my order how can you debit rupees 999 from my sbi account?for health prime max card order pack. Before debit my account two days ago I was canceled my order.

I got several calls from bajaj customer care from Pune regarding this ELITE card for last 4 months.

My name is RAVI B and my bajaj consumer ID for portal is 10302396 and my phone number is there with them

I paid 2999 for this card on Nov 23 2021 through phonepe and still i didnt get any email or SMS regarding the SAME of the card.

SO is it genuine or a BIG scam to FOOL people? let me know please

this is the transaction details
Paid To
Bajaj Finance Limited
₹ 2999
Txn. ID : T2111231840509387549596
Txn. Status : Successful
Debited From :
XXXXXX1682
HDFC Bank
Bank Ref. No. : [protected]

Sir
My bank account was auto debited on account of LIP 4A4LIPGI066726BCFL2ADMDT02.11.2020 Rs. 3409.00 since I have not purchased any policy. I have lodged complaint in Firozabad office for refund of money but regret to write that no amount is received back till now. Kindly requested to refund back the above amount immediately with interest