Bajaj Finserv Complaints & Reviews

Am Mohammed Razi my mob num is [[protected]], i brought a lg fridge through Bajaj finance at QRS, KARAMANA (Trivandrum), as executive said my order is eligible for One EMI cash back, once i cleared my first 3 EMI's without bounce, I had already paid 3 EMI's without bounce, my fourth Emi is on day after tomorrow, but I still did't get my Cash back yet.my customer ID is 25544295
Loan acn num is 4140CDHG214620

02/12/2021
Trivandrum

Where can I claim my CI rider? Please provide the address.

They have transferred 12.80 lakh into my account as loan while your executive gave wrong information that amount will be in Experia porta and in future i can withdraw the amount if I will have requirement then only EMI will start .

I already transferred 12.90 lakh into their experia portal and want to close the account but Now they are saying the account can not be closed and there is a force close charge and annual charges are there that are too much .

They have transferred 12.80 lakh into my account while their executive gave wrong information that amount will be in Experia porta and in future if i will withdraw the amount then only has to pay the EMI .they even did not told about annual charges and force close charges are there. they did fraud to me .


when i received the 12.80 lakh amount in my account nobody gave me the Experia portal link and process to transfer the amount. somehow i transfer the amount within 3-4 days because there is a 3 lakh daily limit in my account.
now not able to close the amount they are saying account can not be closed and force close charges are too much is there and every month they are charging EMI even though i paid 12.90 Lakh to them .

The EMI for the month of December has been deducted twice from my account. The following are the active loans I have with you:

1. 4100CDHE866568 - Rs. 10, 260/-
2. 4100VSHE868725 - Rs. 1, 725/-

Firstly, I made an advance payment for the above amount on December 1st, 2021 i.e Rs. 11, 985/- and the same amount was deducted again on December 2nd, 2021.

I have attached the images mentioning the same. Kindly reverse the extra deducted amount of Rs. 11, 985/- at the earliest.

Thanking you,
Gurpreet

Am one of the customer FINSERV EMI CARD. At first when I have made a first purchase on EMI there will be a charges for first transaction and for further no charges will be there like wise I have got a confirmation. Now on every purchase of first EMI they are collecting charges. For me they have collected 332.00 ₹
Convenience fee : 119.00₹
Processing fee : 117.00 ₹
Cibil Report : 32.00 ₹
They have collected.
What are these charges they are collecting from customers. Even they can't wait to collect the charge if EMI payment doesn't receive on time. But why they are not able update on the same time in applications or in online about the transactions. Only if we go through the statement we can know about the money deductions. On application top why they are uploading all the details. Seriously hidden charges is heavily they are collecting. This is unfair.

I have purchase a Samsung mobile on EMI in Bajaj finserv, But When I see the detail digital cpp telebinding every month EMI 286/- for 21 months activities.
Which is activited without my permission..
I am not acceptable to pay this cpp charges...
Cpp loan number 6X2DTBHQ326911
So please cancel it as soon as possible.

I have recently purchased a laptop and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:- 426DTBHQ068783
The details of the laptop loan are mentioned below:-

I want to cancel that insurance which is activated.
The loan number for laptop is:- 426DPFHN851907

Also my emi is Rs 4667 but i have received a msg from bjaj finserv that my emi is 4280 Rs. This company is doing totally fraud.

Resolve the issue as soon as possible and don't do these frauds with your customer. Resolve this issue asap otherwise strict legal action will be taken

Respected Sir,

Loan Account Number 4G5RDDHM170647 in the name of Moshin Hudali

Bajaj Finserv has deducted 2 emi respectively. first one is i had paid rs 2717/- in advance insta using upi on[protected]. the same amount of emi 2717/- was duducted on[protected]. so please help.

Moshin Hudali

I have purchased an mobile and bajaj finserv has activated insurance which i want to cancel linked account number - 6L8DPFHD567216

My PNR number goz542

My payment pending call now

Today, I received an SMS stating that "You are pre-qualified for a Personal Loan of Rs. 310000 Lakhs from PaySense partners. ROI start @1.16%p.m."
When I complete the form with all personal information like Mobile number, PAN, Monthly Salary, Name of Organisation, etc. It stating that "Sorry! Unfortunately, we are not able to process your application at the moment".
My question is If you are not able to process the application, How was the pre-approved of 350000 sanctioned?
Why did you collect all the information from me?

Hello
I have purchased mobile and the ECOM CPP TELEBINDING service is automatically generated with EMI of 213 loan I'd 4B0ETBHQ523267 Mob [[protected]]. It has been made without my consent. Please deactivate the ECOM CPP TELEBINDING before my installment date. Please resolve the complaint before 01/01/2021 . Because the above mentioned date is emi repayment date. I hope that you will satisfy me.

Bajaj finance agent with phone number [protected] has been calling in the last week of Nov and asking us to make emi payment for Dec. Where as all our emis are ecs. This looks like a fraud.
And the agent has been talking very rudely like a Rawdi without any professionalism.

Please cancel my Phone safe insurance

Dear Sir
I am Amitava Rakshit [protected], 16/11/2021 one of the Bajaj Finance ltd. executive call me this no [protected] for my pre approve PL & sent one link from BFL then he give instruction by what's app call how to fill the loan application form. complete the application show my emi 11895/- for 60 months but this application not submitted executive told me cut the link & he send another link call again for complete the loan application, This time I am showing emi 14384/- for 60 months. Then and there I told on call executive why my emi getter then previous emi. executive said to me emi will be same as per previous amount at the disbursement time and loan details send by email. this time i should have call recording in this matter but i don't this. I trusted the executive and submitted the application. Same day i received disbursement Rs.471642/-. Next day 17/11/2021 i call the this executive said to him my disbursement amount received but no loan details are received and what is my emi. He told download bajaj experia app. I do this and show my emi 14384/- no change in my emi. Same day i wrote mail to Bajaj Finance ltd. for cancel this type of misguided personal loan and i want to refund my disbursement payment + processing fees 17500/-.(please see the attached mail communication)
I am living in middle class family, I can't pay the huge extra payment.
So please arrange close the loan.
I will grateful to you.
Thanking you.
regards
Amitava Rakshit.
[protected] / [protected]
cancel my loan 410PBIHP5770709
Yahoo
/
Sent

Amitava Rakshit
To:
[protected]@bajajfinserv.in

Wed, 17 Nov at 9:34 pm

Dear Sir
I am Amitava Rakshit [protected]
Yesterday one of your excutive ([protected]) called me for my pre approve PL loan & send loan application link for proces.
I process the link & put my details, Then show emi 11583/- for 60 months, I agreed this emi amount but loan application not compleat due to some problem as per your excutive & told me anther 2nd link sending.
I am received 2nd link, your excutive call to me & process the link, put my details show my emi 14384/- for 60 months, on call excutive I told that why difference in emi amount. on call excutive said that emi will be same as 1st link.
I am not interested at 14384/- emi.
So i want to refund the loan amount that transfer in my account from your end.
Please send your bank details for refund the amount & closed my pl account.
So please do the needful.
Thanking you.
Amitava Rakshit
[protected]

Amitava Rakshit
To:
Bajaj Finserv

Fri, 19 Nov at 12:24 pm

Dear Sir
Till now no response from your end in this matter.
I am request to you please cancel my loan.
I don't need no more this type of miss guided loan.
My humble request please send bank details for refund my disbursment amount.
So please do the needful ASAP.

Regards.

Amitava Rakshit
Lexus Motors Ltd.
Singur Br.
+[protected]

Show original message

Amitava Rakshit
To:
Bajaj Finserv

Sat, 20 Nov at 12:31 pm

Dear Sir

03 days left.

Till now I am not received bank details for refund my disbursment amount.

Yesterday one of your's executive call form this no.[protected] and listened details why i don't want this loan, Then he want one things I am really shocked, I can't trust your executive who sent link to me form your's company and he instruct how to complete the application form on call. I told the executive i don't record voice & also you because "I AM IN BFL"

But your's executive could not give any solution.

So please look after this matter ASAP & revert to me.

Thanking you.

Regards.

Amitava Rakshit
Lexus Motors Ltd.
Singur Br.
+[protected]

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Wecare
Dear Amitava, Greetings and thank you for writing to Bajaj Finance. This is in reference to your concern regarding charges deduction from loan amount against loan account number 410PBIHP577070. At the outset, we hope this email finds you and your family in good health amidst this crucial phase. We sincerely apologize for the inconvenience caused to you. We would like to inform you that below are the deductions from loan amount. 1) Processing Fees- INR 17500/- 2) Credit Vidya fees- INR 2499/- We would like t
Sat, 20 Nov at 12:55 pm

Amitava Rakshit
To:
Wecare

Sat, 20 Nov at 4:21 pm

Dear Madam
It's solution for me, you make foolish to me.
Sorry to say that why i am suffering for your executive due to complete loan application as per this executive.
No need this type of solution (part payment or tenure).
I don't pay any extra payment(2% + 18%GST)
My disdursment payment Rs.471642.00 + PROCESSING FEES Rs.17500.00(because i am trust your's executive) will pay & I want cancel my loan.

I think that all of you are not trusted and thankful to you for get learn all call record for evidence.

So please do the needful.

Regards.

Amitava Rakshit
Lexus Motors Ltd.
Singur Br.
+[protected]

Show original message

Wecare
Dear Amitava, Greetings and thank you for writing to Bajaj Finance. This is in reference to your concern regarding charges deduction from loan amount against loan account number 410PBIHP577070. At the outset, we hope this email finds you and your family in good health amidst this crucial phase. We sincerely apologize for the inconvenience caused to you. We would like to inform you that below are the deductions from loan amount. 1) Processing Fees- INR 17500/- 2) Credit Vidya fees- INR 2499/- We would like t
Sat, 20 Nov at 4:59 pm

Amitava Rakshit
To:
Wecare

Tue, 23 Nov at 12:44 pm

Dear Madam
Please see the attach screen shots.

Your's executive send this link form your end and show this emi i agree with.

But this application not complete then 2nd link send to me and show different emi huge amount extra pay. I told the executive & he make me a foolish.

I can not pay this huge amount.

I do not pay any extra payment except processing fee only.

So please arrange close the loan ASAP.

Regards.

Amitava Rakshit
Lexus Motors Ltd.
Singur Br.
+[protected]

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Wecare
Dear Mr. Rakshit, Greetings and thank you for writing to Bajaj Finance. This is in reference to your concern regarding EMI charges against loan account number 410PBIHP577070. As per our telephonic conversation on mobile number XXXXXX5379, at 12:29 pm, today, we had discussed regarding your concern. We would like to inform you that as per your request of loan cancelation we are unable to process your request. We would like to tell you that as the loan was accepted by you so we are unable to process your requ
Tue, 23 Nov at 1:18 pm

Amitava Rakshit
To:
Wecare

Tue, 23 Nov at 1:49 pm

Dear Madan

Sorry to say that I can't accept this loan due to your's executive.

One things & note that you wrote me by mail " telephonic conversation on mobile number XXXXXX5379, at 12:29 pm, today, "

It's wrong.

This type of mistake happen with me at this loan.

Thinking you.

Regards.

Amitava Rakshit
Lexus Motors Ltd.
Singur Br.
+[protected]

Hide original message
On Tuesday, 23 November, 2021, 01:18:35 pm IST, Wecare wrote:

Dear Mr. Rakshit,

Greetings and thank you for writing to Bajaj Finance.

This is in reference to your concern regarding EMI charges against loan account number 410PBIHP577070.

As per our telephonic conversation on mobile number XXXXXX5379, at 12:29 pm, today, we had discussed regarding your concern.

We would like to inform you that as per your request of loan cancelation we are unable to process your request.

We would like to tell you that as the loan was accepted by you so we are unable to process your request.

We sincerely apologize for the inconvenience caused to you.

Appreciate your patience in this regards.

It is our constant endeavor to ensure that you have our attention always.

For a speedy resolution, send us an email from your registered email ID and mention your Loan Account Number in the subject line.

Do check the SPAM/TRASH folder, in case of non-receipt of email.

For any further assistance, please contact us through the below service channels.

Click the above options to raise a request, make online payments, access Statement of Account and more.

Beware of fraudsters. Do NOT transfer money or share your mobile number/ banking details with any person (over any online/ offline/ electronic platform) for availing loans. Please click here to know more.

Have a great day!

Warm regards,

Meghana R,

Bajaj Finance .


Extending Exciting offers available on your Account for being a valued customer with Bajaj. To opt for any offer submit your consent by clicking http://bit.ly/2MINpkz

and our team would get in touch with you shortly.

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Reply, R

I am Girish Gohil From Pune

I have Slip Disc Bulge Problem Since last 11 Month...
I was admitted in hospital In December 2020 that time claim was approved in Reimbursement... Now after nearly 11 Months Spine Doctors advised me to go for Slip Disc Surgery... Then I applied For Cashless Claim through Apollo Spectra Hospital Last Week, Company Denied my cashless claim.. Reason saying My Injury is Old... if my injury is old then why company approved Reimbursement claim last year... In just 11 Months my injury got Older???

Same cashless claim company denied for my wife 8 Months back (Admitted for Covid ) for no reason...

I m having very bad experience with this company...

Hope my complaint here will Resolve my complaint soon.

Thank You...

When I took the loan the sales representative had confirmed that the foreclosure charges will be 2% but they have charged 4.7%, when requested to reduce they are not accepting and the sales representative is not picking the calls and responding, when the loan is taken for emergency purposes they just take it as advantage and just cheat us, this should stop to save the struggling people from getting cheated, please do something...

Hi myself Darshan I'm located in bangalore i had taken consumer products from bajaj finserv and the loan ID is Y160CDGR100062 I have one month due and the agency named SSR enterprise which is located in this pin code 560091 The person from this agency is spoiled my reputation in my home and my road as they have come and spoke and told about the loan and all in home and spoiled my respect in family members
Only for not paying 1EMI they are calling me and speaking very badly. I request you to take any action against this