Bajaj Finserv Complaints & Reviews

After i get call from bajaj finserv on feb 2020, i was informed that elite emicard would be provided for lot of benefits in future and card fees 5000rs can be paid in three emi. April 2020 was my first emi and since i was affected by covid and my brother on behalf of me, opted for moratorium since i was not there to provide any details to pay though the amount is small. In the month of june, i tested the card to try for pre-approved personal loan but customer care said there was improper payment some years ago and i assured them there is no such thing. Then i got irritated and raised request in the portal to cancel emi card mentioning bajaj finserv false informations. That emi card was deactivated since card fees not paid and i havent used that card also. But after some months, everytime i raise a request to close the card, without intimating me, they closed the request but not the card

After one year, now 2021 I am receiving legal notice to pay 15000rs since I have taken a loan of 5000rs and not paid that loan. I am shocked that no loan is provided and no tangible benefit from that card and I have raised complaints and sent emails asking I need the first call recording with the customer care who issued the card because I was not informed that this is a loan and informed only as card fees and now customer care is not responding to my mails nor providing grievance officer number

Now my CIBIL is marked for one negative account and score is reduced drastically and bajaj finserv lawyers keep calling me and customer care is not responding to my detailed complaint letter

kindly help here since there is no loan amount I received nor i utilized and it is all in the paper and closed but yet my cibil is affected and demanding 15000rs to pay

i have all email communications - pdf document

Hello sir,
I applied for personal loan vi google pay refered prefr loan play store by bajaj finserv company details bellow.. register as
CreditVidya - Hyderabad
Financial institution in Hyderabad, Telangana
2nd Floor, Block 2, My Home Hub, Hitech City Rd, Hyderabad, Telangana 500081

They told loan approved for 125000 and 4000 processing fee 500 offer so 4000 process fee..it high but due my need saturday i process all details and submited loan application online ..
then i waited for two todays but no response as office leave..so today i received vi watsapp all process completed please sign agreement page for loan dispursoal..i was shocked 117034 rupees only i will recieve and 7966rs processing fees and 7315 x24 months i have to pay for that its over priced as showed in gpay portal Is very less .so immediately make a call to customer care to stop the application quit the loan .. custore name
revathi[protected] please stop the process ...she told to mail will check it concern with higher level of her ..so complaint vi mail both [protected]@prefer.com and [protected]@prefer.com.. after they created a ticket i received mail from prefr ..

Dear Customer,

Thank you for contacting Team Prefr.

We have arranged call back to your registered mobile number, you will be receiving a call from us shortly .

Thanks
Team Prefr.
I recieved a call from naveen [protected]
Try to comprimise me so many times..but i clearly told its over rated i dont want loan so please kindly close the process and dont disburse amount so many times..and make reminder nearly three times.. after i received mail below on process of cancelling the loan...

Dear Customer,

Thank you for contacting Team Prefr.

We have initiated your loan cancellation request for further process.

We will notify you once it is updated.

With thanks,
Team Prefr

But no use they dispursoal the loan i received money today monday18 october 2021 18:52 pm.
Dear Customer, INR 1, 17, 034.00 credited to your A/c No XX6362 on 18/10/2021 through NEFT with UTR N[protected] by HERO FINCORP LTD RETAIL PAY DI BR, INFO:[protected]SBI...
So please kindly help me reverse the loan ..i was more stressed due to this issue..consumer complaint forum helped earlier so this issue resolve me from this critical situation...please thanks in advance... i attached mail sent...

I did not apply any CPP membership,
but i received the welcome letter and loan amount for CPP liv care membership.
Please cancel it.

They will call me and told me about elite card, he told me with in 7 working days you will get a physical card and you can withdraw cash from the atm, daily limit is 25000, with in 45 days, after that we can option for the emi, i am totally impressed
I am just think its spam
But he told me all the transaction of my bajaj emi card, i pay 2999
After that i don't any confirmation from bajaj finserv,
Very bad experience

Missguided contact me

From my bank account through cmp mandate rupees 1180 debited on 13/10/2021 with out any information, I doesn't have any emi currently, my mobile number [protected]

Hello My name i Bhupinder Kumar, I am From Hoshiarpur, Punjab.I am the custmor of Bajaj Finserv. I paid my 3 OF October, November & December
on 28th Sptember, 2021. But on 2nd October, EMI of october month is again debited.When i talked to customar care number, they told me that the Advanced EMI paid between 5th to 25th date of month, That's why the status is not updated. They told me the Advanced paid emi amount will be credit back to my account before 12th october, . But i never get my money back after or before 12th october. I don't know but can i do ?
My Register Mobile Number is [protected].

In moratorium only 2 emi not paid but bajaj finserv 3 extra emi added in my loan worrest

I did not apply for BFL EMI network card and Bajaj Finserv company charging me card's annual fee for last two years.
As I did not apply for BFL EMI network card, am not using BFL EMI network card, I don't want to use BFL EMI network card Bajaj Finserv company illegally deducting BFL EMI network card's annual fee from my bank account for last two years.
I am trying to contact Bajaj Finserv company's customer care regarding above issue but Bajaj Finserv company's some contact numbers (customer care) are not in function, some numbers are incorrect, some numbers are not existing, and some numbers have not options to stop unwanted / unused BFL EMI network card. Bajaj Finserv company's customer care department is totally useless for customers. I am thinking Bajaj Finserv company is doing this intensionally to keep unwanted (not apply by customer but issued by Bajaj Finserv company) BFL EMI network card active, to deduct cards annual fee from bank accounts of thousands of customers like me.
I did not apply for BFL EMI network card, but Bajaj Finserv company issued it so cancel this card and refund me my money which are charged as EMI cards annual fee.

Im a new customer (id[protected] to bajaj finserv and i purchased an emi card from bajaj. And bought a tv and im paying through monthly EMI. In under 1 month my emi card is blocked without any reason. Bajaj app shows no reason for my blocking please clarify what's the reason so that i can solve it. Please look into my details

I have an EMI card of Bajaj finserv. I have done shopping by using that card. But now it invisible. I can't see the EMI card details in any of their apps. So I want to know my Bajaj EMI card details....

Hi, this is to inform you that I was harassed in several ways by bajaj finance as they've given my some kind of insurance without the permission of kusum as she don't require any insurance but bajaj finance sales guys made the insurance himself without the consent of the customer and she didn't agreed to it and they setup auto debit too into her account by some kind of fraud due to which she's been harassed till now as they deducted the insurance premium back in march/april 2020 she keep on trying to contact the bajaj team but due to covid and all no response from their side and her email was not registered so she's getting email not registered reply from them etc so it was like climbing Mt. Everest to contact bajaj finance team and then at last she's no option left and contacted bank they suggested they will investigate the matter till then it's better to withdraw the money from account to avoid further deduction towards bajaj insurance which she did and then it all started they keep on trying to take the money and bank keep on bouncing due to which customer paid around 7000 rupees as bouncing charges to the bank and alot of harassment and unable to use any kind of banking services due to the fraud by bajaj insurance!

Now later they started calling kusum to pay the emi etc but nobody replied regarding insurance that was issued fraudulently they said not their fault etc just pay the dues they don't care what happened etc even someone over the call also threatened to kill and misbehaved over call as well kusum being from a good family thought not to report to police to avoid any unwanted attention in neighbourhood but bajaj finance collection department keep on threatening till now so this all explains very well how she's been harassed over the several months by BFL and seek compensation from them thanks.
They accepted their fault later and refunded the insurance premium amount after 5-6 months of harrassment screenshot attached for the same as they accepted later it was their fault but still I'm being harassed by them and seek compensation for being harassed and fraud done by them with me.

kusum
[protected]

Without my knowledge Bajaj finance debited rupee 999 from my account regarding health insurance. Mob no [protected] . Please help to refund my amount as soon as possible.

An amount of 1279 INR was deducted from my sbi account without taking my permission the description was "DEBIT-CMP MANDATE DEBIT Bajaj Finance lTD - DD" . i want my money to be refunded.

Mandate fail charge txn bajaj finance - debiting money from my SBI account.
My Loan account is 6I3RDP96434767. I cleared my loan long back. But in my account money is debiting from my account.
I got clearance letter also.

Already 6 times Rs- 295/ is debited.
Please do the needful ASAP.

Ordered a mobile phone from Bajaj Finserv application, it shows that I have to pay 400 downpayment at delivery time and rest 18499 in 7 emi's. At the time of delivery the invoice is changed and now I have to pay 1003 as downpayment and rest 17496 as loan amount. I contacted to Bajaj and they said you have to pay this amount at delivery time. After the delivery Bajaj gave me another invoice in which no downpayment is shown and I have to pay full amount 18499. Then I contacted to customer care and after several mails and calls no resolution provided. After that I paid total amount and closed my loan because now I can't trust this company anymore

Hi Bajaj Team,

This mail is Regarding for the cancellation request of my Digital Fone Safe Insurance worth rs 2574
(LAN - 419DPFHK332761) want to cancel this insurance.

I am your new customer having loan application number 419DPFHK332761. Recently I brought a Mi10i mobile phone with Bajaj finance worth rs 24499 on October 3rd, 2021 along with Digital Fone safe insurance worth rs 2574 ( LAN - 419DPFHK332761)

I want to cancel this insurance.
Please cancel my Digital Fone Safe Insurance (LAN - 419DPFHK332761)

As soon as possible

Thank and Regards

I buy mi 11X cosmic black mobile. That mobile is came to my house and there is look like aquarium. Packing is too worrest. So at the same time I return it. It's gone to seller. But there are no cancel and ni refund. It's over it one month but no refund no respond costumer executive.
Please justice to me. And that mobile cost is 31000.. My salary is 12000 for month.. So please justice to me please please please thankyou
Purna satyananda krishna

When i am trying to buy something in online then it is showing transaction declined by bank.

When i am trying to buy something in online then it is showing transaction declined by bank.