Bajaj Finserv Complaints & Reviews

Hi, this is to inform you that I was harassed in several ways by bajaj finance as they've given my some kind of insurance without the permission of kusum as she don't require any insurance but bajaj finance sales guys made the insurance himself without the consent of the customer and she didn't agreed to it and they setup auto debit too into her account by some kind of fraud due to which she's been harassed till now as they deducted the insurance premium back in march/april 2020 she keep on trying to contact the bajaj team but due to covid and all no response from their side and her email was not registered so she's getting email not registered reply from them etc so it was like climbing Mt. Everest to contact bajaj finance team and then at last she's no option left and contacted bank they suggested they will investigate the matter till then it's better to withdraw the money from account to avoid further deduction towards bajaj insurance which she did and then it all started they keep on trying to take the money and bank keep on bouncing due to which customer paid around 7000 rupees as bouncing charges to the bank and alot of harassment and unable to use any kind of banking services due to the fraud by bajaj insurance!

Now later they started calling kusum to pay the emi etc but nobody replied regarding insurance that was issued fraudulently they said not their fault etc just pay the dues they don't care what happened etc even someone over the call also threatened to kill and misbehaved over call as well kusum being from a good family thought not to report to police to avoid any unwanted attention in neighbourhood but bajaj finance collection department keep on threatening till now so this all explains very well how she's been harassed over the several months by BFL and seek compensation from them thanks.
They accepted their fault later and refunded the insurance premium amount after 5-6 months of harrassment screenshot attached for the same as they accepted later it was their fault but still I'm being harassed by them and seek compensation for being harassed and fraud done by them with me.

kusum
[protected]

Without my knowledge Bajaj finance debited rupee 999 from my account regarding health insurance. Mob no [protected] . Please help to refund my amount as soon as possible.

An amount of 1279 INR was deducted from my sbi account without taking my permission the description was "DEBIT-CMP MANDATE DEBIT Bajaj Finance lTD - DD" . i want my money to be refunded.

Mandate fail charge txn bajaj finance - debiting money from my SBI account.
My Loan account is 6I3RDP96434767. I cleared my loan long back. But in my account money is debiting from my account.
I got clearance letter also.

Already 6 times Rs- 295/ is debited.
Please do the needful ASAP.

Ordered a mobile phone from Bajaj Finserv application, it shows that I have to pay 400 downpayment at delivery time and rest 18499 in 7 emi's. At the time of delivery the invoice is changed and now I have to pay 1003 as downpayment and rest 17496 as loan amount. I contacted to Bajaj and they said you have to pay this amount at delivery time. After the delivery Bajaj gave me another invoice in which no downpayment is shown and I have to pay full amount 18499. Then I contacted to customer care and after several mails and calls no resolution provided. After that I paid total amount and closed my loan because now I can't trust this company anymore

Hi Bajaj Team,

This mail is Regarding for the cancellation request of my Digital Fone Safe Insurance worth rs 2574
(LAN - 419DPFHK332761) want to cancel this insurance.

I am your new customer having loan application number 419DPFHK332761. Recently I brought a Mi10i mobile phone with Bajaj finance worth rs 24499 on October 3rd, 2021 along with Digital Fone safe insurance worth rs 2574 ( LAN - 419DPFHK332761)

I want to cancel this insurance.
Please cancel my Digital Fone Safe Insurance (LAN - 419DPFHK332761)

As soon as possible

Thank and Regards

I buy mi 11X cosmic black mobile. That mobile is came to my house and there is look like aquarium. Packing is too worrest. So at the same time I return it. It's gone to seller. But there are no cancel and ni refund. It's over it one month but no refund no respond costumer executive.
Please justice to me. And that mobile cost is 31000.. My salary is 12000 for month.. So please justice to me please please please thankyou
Purna satyananda krishna

When i am trying to buy something in online then it is showing transaction declined by bank.

When i am trying to buy something in online then it is showing transaction declined by bank.

Hi, My Name is Bhushan Vairal. I am existing Bajaj Finance customer. I had completed more than 5 loans
but I come know that my emi card was blocked. Without any correct reason. My cibil is also good. Please look into this.
[protected]@gmail.com

I have pre-approve Loan of RS.58000/- As Here I attached Screenshot of My Massage.Your executive Call me and told that you have pre-approve PL offers But When I applied to that Loan offer via application no:-B2C[protected] That application is rejected After submitting All documents like Adhar Card, Pan card, Photo, Check in Name Of Bajaj Finance.

Is that Possible in a Pre approved offer.?
Please Sir resolve my query...

Hi Bajaj finserv,

It's very sad that I get calls from Bajaj Finserv every day, 4 to 5 times, at all hours of the day and night, wanting me to take out a loan. I'm not interested in taking out a loan, and I've told you before that you shouldn't phone or text me if you need a loan.

Please take the required steps to cease calling my number; else, I will be obliged to take legal action against Bajaj Finserv for harassing me on and off with multiple phone numbers.

Order is place my me by mistake while checking on products on bajaj market web, there is no option for cancellation
I called customer service they said within 48 hrs order will be cancelled, that was my first call on 6 October the very same day on which order is placed, no cancellation is done, next day on 7 October I called agin same they said I also emailed them same reply of within 48 hrs, I called naxt day ie today on 8 October no cancellation is done meanwhile I am getting shipment status from seller and in 2 days product will be delivered, still no cancellation has done

I have placed order by mistake while checking the products but there is no option for cancellation which is weird, as all ecommerce online stores have that, to cancel order customer have to go through weired time taking process

I called Called there customer support they told me politely be rest assured as I have send ur request on high priority and will be cancelled within 48 hrs
No cancellation is being done, I called again on next day, same story
I called again next day same story, meanwhile I am getting sms from seller about shipment, now in 2 days shipment will be delivered and yet no cancellation is done I also emailed them in reply they said 48 hrs,
Thing which bothered is that why there is no option for order cancellation to cancel order straight away from there itself, why customer have to wait for 48 hrs after calling and mailing them, and after that also my complaint is not yet resolved.
I haven't encountered any online shop which dnt have cancellation button on there web page or application

Extra charge and late payment is so high

Bajaj finserv calls are very irritating i got daily 7-8 or more calls i always added in blocklist but they call with different different number, kindly stop calling me otherwise i will file official FIR against them, my number is [protected]

We have taken the loan in from Bajaj finance of 312000/- but after deducting processing fess and some unwanted insurance policies then my final disbursement amount is 290000/- almost 22000/- rs deducted and till now I have paid 13 Emis of 9610. 13*9610= 124930 Rs I have been paid and 2 days back I have raised the request for foreclosure the executive has called and his still my outstanding is 275000 really I was shocked but I said I'm ready to pay 230000/- but Bajaj finance is not accepted kindly check my attached SOA and other documents kindly do the needful.

This pandemic were facing the lot of financial problems but the bajaj finance is always trying to looting money from customers account.

Regards,
B monalisa

Dear Sir, My name is Sanamula Hepsibha. loan NO 400PSTFM482871
I would like to bring to notice that, Bajaj Finserv had provided me a loan of 85000/- RS on 19/11/2019 with EMI of 3750 for 36 months with rate of interest per annum 16%. During the Covid pandemic situation according to RBI I had raised a moratorium request for 6 months but now Bajaj Finserv has increased EMIs to 50 months with 33.01% of interest rate with out any intimation. When I went to Bajaj office in regards to this issue, they had treated me very badly did not respond properly and they are saying its according RBI and cheating me.
Sir, kindly look into this it is very very bad, for 85000/- rs these people are charging more than 2 lakhs which is very bad.
Kindly look into my issue and connect with me at my mail ID
[protected]@gmail.com

My loan account number is 595CDDEK823425. The loan has been pre-closed remitting all the dues and charges. On December 4th 2020, my bank account was debited for rs.295 twice as a mandate fail txn charge.

Again debited money on the following dates:

14th June 2021- CMP Mandate debit rs.117
18th February 2021- Mandate fail chrg txn rs.295

I mailed the customer care and they said it has to be done from the bank's end. When I asked the bank, they said it should be from Bajaj.

They are deducting money whenever they want to. Please consider this at the earliest.

My loan number
:6P9ERFHG721642

Reg mobile number: [protected]
Loan Disbursal Date - 21/08/2021
Interest Start Date21/08/2021
First Due Date -02/09/2021
second due date -02/10/2021- paid 2834
they said paid EMI's 2 no overdue in-app but today send me a warning message
but you guys take my amount and send me a message you have one overdue pay your EMI with bounce charge what is this.

I paid my EMI's correctly you guys made a wrong statement with the worst working website to raise a request.
I don't know what to do now. They are providing a worst service contact for clarification kindly help me out from this cheating finserv company.

Below the statement is from bajaj finserv statement

https://ibb.co/n7nVX9L