Bajaj Finserv Complaints & Reviews

I have been using an EMI card for around 8-10 years and I have purchased N no. of products and paid EMIs on time.
Due to Pandemic, in the month of April, I couldn't deposit money and pay my EMI on time due to restrictions on my locality and banks also were unaccessible. also, the bajaj website was down due to some technical error, and was unable to apply for a moratorium (which ended up paying an extra 8K and change + Bounce charges + Late fee) on time. The screenshot was shared with the bajaj ([protected]@bajajfinserv.in) at the same time.
After so many months of on-time payment, and good transaction history, they started showing offers (Pre Approved Loan 1.8L, and EMI Health Card) Even for activating the Health card, they have charged me 700 change and after 2 weeks bajaj have blocked Health Card, EMI card and still shows the pre-approved loan offer. Literally, they are cheating customers in the name of No Cost EMI

Message Received after Raising Concern (there is not EMI pending for last 24 months) :

Dear Mini Ramakrishnan,

Greetings and thank you for writing to us!

With reference to your service request regarding status of your Bajaj Finserv Network Cards, we would like to inform you that your card is permanently blocked inline with our credit policy.

EMI Network Card: 5117,
Health EMI Network Card : NA
Block Reason : Multiple bounces are observed on your loans in the past 12 months
What action to be taken : All pending EMI's to be paid. Pay online https://bfin.in/?530G0GFABJ
When will it be unblocked: Your card is permanently blocked and cannot be considered for unblocking.

As per our credit policy, BFL takes into account various factors such as credit report scores registered with CIBIL bureau (details available on www.cibil.com), residence/office address verification and overall credit & repayment performance across BFL loans & other lenders.

Any document proof for unblocking consideration, should be sent to us only in a PDF format.

It is our constant endeavour to ensure you have our best attention at all times.

For a speedy resolution, it is best email to us from registered email ID and mention your Loan Account number in the subject line. Do check SPAM/TRASH folder, in case of non-receipt of email.

To Know your EMI Card Details – Please click on this link- https://bfin.in/?530G0GFABJ

Click the above options to raise a request, make online payments, access Statement of Account, and more.

To know the details of your latest relationships, give a missed call on +[protected].

Have a great day!

Ward regards,
Bajaj Finserv

I have recently purchased a laptop but a telebinding mobile protector was activated in my account without my authorisation, loan account no is 436TBMHJ972450 with premium rs 6879 and emi is 860. I want to cancel that insurance.
my laptop loan account no is 436CDDHJ497155.
Pls resolve immediately.

I am receiving many unwanted calls daily from kreditbee on my following numbers +91 [protected].
Please stop it, i dont need any loan, iam totally mad with tired with your unnecessary calls so please stop calling me. M totaly fedup

Without any update debited my money form directly my bank account

From SHOP NAME : [Sales Corner Baroda Pvt. Ltd.]

Address of Shop : Kothi Rd, near Gokul Hotel, Kothi Char Rasta, Anandpura, Vadodara, Gujarat 390001

Detail : They told we have offer running that if you buy Aquaguard X model using Bajaj then you will get around 8, 000 cashback in terms of voucher and it can be redeem from bajaj finance website. Product cost was around 15, 000 INR and it got converted into EMI's.

After few months 2 coupons came of 500 INR & 500 INR then after nothing came and they just keep us calling to shop and then try some different codes on the website and say its not working [codes are added by official Bajaj Employee, there were 2 employees working there]

So we tried to put alot of follow and all but they told that bajaj didn't give and same thing happened to alot of people around 20-30 people.

So we all feel that Bajaj Finance is scamming people and getting the use of their cards everywhere. After this incident, we have decided not to use any of Bajaj products as we can get Scam again.

It's a SCAM By BAJAJ FINANCE !!

I hope someone can able to resolve it and get the vouchers 7, 000 INR Remaining or Just stop using bajaj will be an option for all o[censored]s.

Thank you.

I receive 4-5 calls regarding loan daily. There is no option to unsubscribe. I am not interested in the product.

Kindly unsubscribe.

Dear sir I am being fraud by your company employee his name Priyam jha . He make me fraud by 17, 500 for giving me loan, but still from 18sept he didn't approved my loan and he not picking up my call and message .plz help me sir...

I have been charged 4, 999/- as credit vidya fees & Insurance charge of Rs. 10, 000. Which was never informed or i am aware of this fee and they also confirmed me that there is no any hidden fees.

I don't want any credit vidya report and Insurance or never I was informed about this. As per my email while sending ok the only charge mentioned is OD activation charges which is flexi fee.

Need the repayment of same at the earliest. If not will go to consumer and RBI for hidden charges leveraging on customer and false promised before transaction.

Seriously i am disappointed, Due to lack of money i have taken OD and they are taking benefit of the situation. Please if you are really work on the complaints please look my matter seriously.

Loan account number P401PSP3160496

Thanks,
Sachin Dixit

Hi, sir I am activating my e manadate service for my benifits but due phone hangging issues, I got order of realme 8, still I want to wait for to good phone, and trying to cancel order but there have no option for cancel.
Please cancel it by bajaj Finserv. It not good for beginner cutsomers of bajaj Finserv and trying to make relations for
Bajaj Finserv through buying products.

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please stop all these.

I have done one tneb bill transaction using bajaj finserv app on 28/09/2021 & 8.00pm.
Bill amount rs.980.
Consumer number :[protected]
Paid via upi payment method.
ORDER id : BBPS[protected]
Transaction id : [protected]
Bill payment transaction was successful but not reflect in tneb. Still shows not paid. Please solve this issue my last due date for tneb bil was 28th september . If it was missed i have to pay fine for that. So please consider this was urgent. Payment for debited from my account still not reflect in tneb account. Help me even mailed to [protected]@bajajfinservmarkets.in there is no response

Please cancel Wallet care insurance, my mistakenly activated Wallet care insurance. Amount aslo debited in your savings account 699/-. and i am sending bank statements also, please check the date on 26th-Aug-2021.

Please process the amount(699/-) to refund as soon as possible.

Already informed Bajaj Finserv Customer care.

i raise the compliant 100 times still now my problem not reslove since...

I have received an SMS from bank that Bajaj FINEMI-BF has debited my account for Rs. 401 don't have any ongoing loans with Bajaj, but this comes as a surprise and serious action has to be taken against them.

i did not authorise for any ECS for this transaction. How do we take this forward and avoid such illegal transaction and safety of our hard earned money.

I recently applied for Bajaj flexi loan ([protected]) through the bajaj representative ( VERY RUDE AND UNPROFESSIONAL - CONTACT NUMBER [protected] ) and I had clearly mentioned I do not want any fitness report charges or insurance and he agreed to it but now once the charges are applied he says go ahead and complain, in a very careless and rude manner.
Is this how bajaj conducts its business and treats its customers by looting us of our money?
They have added a fitness report amount of 4999 and hdfc insurance of 3000. CLEARLY A SCAM.

GET MY AMOUNT REFUNDED

I have paid all the emi on time then why rs117 was deducted from my SBI account.This is unfair for a renowned company like you .Its cheating

Bajaj finserve disturb me every day by unnecessary calling for loan etc.I don't have any transaction with bajaj finserve & don't want to take any loan.I have told them it several times.If call me in future I have no other way but to go consumer court.

NAME : SAHIRA BANU
MOBILE : [protected]
EMAIL : [protected]@gmail.com

sir, i am already send many complaint email,
Request ID- SR61161479 STATUS : CLOSED
Request open date - Sep 08 2021Request close date - Sep 11 2021

Request ID- SR61161479 your advise is i am follow the your instrutions.

I AM PAID The money in your annanagar branch RS 31398.98 ONLY, I am
attaching the Payment recipt sir, i am request to you "CANCEL THE TOP UP LOAN'' sir TOPUP loan details
No ; 403PMGHH519601, , , , Total Loan Amount: Rs. 1, 12, 628, and i am continue the MY old loan, ALREADY PAID EMI 02/09/2021 RS 7184.00, PERSONAL LOAN Account Number: 403PSTGE917106, Loan Amount:Rs. 1, 25, 000
EMI Amount:Rs. 7, 184 sir i am continue the my old personal loan, kindly re open the the old loan cancel the top up loan i am attached the bank statement, payment recipt, and not agree top up loan executive audio & all complaint and SR no and details not show the My account

Unable to cancel order from Bajaj Finserv EMI store, even after emailing and going to one of Bajaj Finservs Office in person . We have placed an order by mistake . We canceled the order when asked for confirmation, yet the order has been confirmed and we are unable to cancel the order. This my situation to bajaj conserve team saying

Delay for bajaj finserve commitment.Sir, my money has been deducted from my EMI card., I have canceled my order but amount was not came 14999.. i asked your customer support team persons told amount came in your card one week time saying now 10 days completed still no responce

I got one call from Bajaj asking for u have approval of 2 lakhs asking send photos and I was send there gave me approval letter later asking money for processing fee like tnx fee and noc clearness I paid 20000 rupees and again asking for money u have last apporaval please pay noc clearness fee