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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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P
prosen0101
from Baruipur, West Bengal
Oct 5, 2021
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Address: online

I applying to Bajaj Fiserv EMI card through online portal & I complete my KYC & make a payment of 567 rupees through GPAY UPI app, my money was deducted and in GPAY apps they show money send successfully but from Fiserv I got a message which says that payment was unsuccessful, I also check in Bajaj Fiserv website their also show same think, payment link open for repayment, so I am requesting you please give my money back or process my EMI card.
for your reference I attach my GPAY successful transaction screen shot..
I register through mobile no. [protected].
thanking you
Oct 5, 2021
Complaint marked as Resolved 
after few time from Bajaj Fiserv I receive a message for successful my payment...
Bajaj Finserv customer support has been notified about the posted complaint.
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    Kamlesh Ramteke
    Oct 5, 2021
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    I have applied for bajaj card today and paid for 567 rs And Deducted from my bank account but Card is not activate i got sms that Payment Unsuccessful but Amount is deducted from my bank Account please resolve my issue iam waiting my registered no is [protected] and email is [protected]@gmail.com
    Bajaj Finserv customer support has been notified about the posted complaint.
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      Nishant1076
      Oct 5, 2021
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      Hi, My Card status is active, my limit is 60k
      But i am not able make payment for my purchase, getting the following message - "Your transaction is declined due to our internal policy"

      I tried to contact bajaj finserv customer support.

      But after 4-5 hour they simply sent message your query got resolved.

      But it didn't

      Please help

      +91-[protected]
      +91-[protected]
      Bajaj Finserv customer support has been notified about the posted complaint.
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        P
        Prakash978426161746
        Oct 5, 2021
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        Address: POST KALWARA

        Kindly change my emi date 10th instead of 2nd of my pl no. 419PPLGT164722.

        Regards
        prakash kumawat
        Oct 5, 2021
        Complaint marked as Resolved 
        kindly change emi date 10th instead of 2nd of my pl no. 419PPLGT164722. At the time of taking loan, your executive said me that your loan emi date will be 10th, but emi should be coming on 2nd. my salary comes on 7th every month, so kindly change my emi date 10th. earlier you have charged the emi return charges of rs. 295/- per emi return and till now you have charged or debited my bob a/c of rs. 295+295+295. kindly waieoff my return charges and confirm. after your confirm then i will be paid oct-21 emi. regards prakash kumawat 9784241617
        Bajaj Finserv customer support has been notified about the posted complaint.
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          S
          SmitaSarwan29
          Oct 5, 2021
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          I had taken loan from Bajaj Finserv in 2012, then of amount Rs20980 LAN401BAL00245415.
          I had paid all dues and interest then. There was some non payment bounce of Rs260 and there was mismatch of signature in PDC. I received only email on 21/03/2013 the last mail that all my dues are clear.
          But Bajaj Finserv has added grievances for each day till 23/11/2018 and I received email that I have to pay Rs15797.
          Bajaj Finserv was dormant till 2018 from 2013. I had no idea of this amount. How can Rs 260 become Rs22535 on 05/10/2021.
          Bank had not informed me of bounce.
          Bajaj Finserv customer support has been notified about the posted complaint.
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            SmitaSarwan29
            Oct 5, 2021
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            I had taken loan from Bajaj Finserv in 2012, then of amount Rs20980 LAN401BAL00245415.
            I had paid all dues and interest then. There was some non payment bounce of Rs260 and there was mismatch of signature in PDC. I received only email on 21/03/2013 the last mail that all my dues are clear.
            But Bajaj Finserv has added grievances for each day till 23/11/2018 and I received email that I have to pay Rs15797.
            Bajaj Finserv was dormant till 2018 from 2013. I had no idea of this amount. How can Rs 260 become Rs22535 on 05/10/2021.
            Bank had not informed me of bounce.
            Bajaj Finserv customer support has been notified about the posted complaint.
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              A
              Amal M.G
              Oct 5, 2021
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              I was unable to pay my emi correctly due to pandemic. I also opted in for moratorium. Now my card is permanently blocked. I have cleared all my dues including bounce charges and additional charges..
              Please help me in unblocking the card
              Bajaj Finserv customer support has been notified about the posted complaint.
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                I
                Ishan13@
                from Delhi, Delhi
                Oct 4, 2021
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                I have taken loan from Bajaj and in it was said that I will be charged 4999 flexi charge on emi and fees of 0.5 percent . Later when amount was given I was charged 4999 flexi charge, booking charge and one additional charge of 4999 which is said as credit Vidya fees which was never ever told to me and is a pure cheating and making fool of people . Kindly wave this fee off on my account . Don’t want to go to court and file a complaint against them now but if not waved off May be have to take some action because it must be done with so many customers and than only this will stop .better resolve it online rather than any complaints .
                LAN NO . P401PSP3139948
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  S
                  sumedh9172
                  from Aurangabad, Uttar Pradesh
                  Oct 3, 2021
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                  One time password can't be generated due to requirement of a fresh NACH (ECS) Mandate. Click
                  http://m.BajFin.in/LHtveNo8
                  for online mandate registration or visit our nearest branch. Regards, Bajaj Finance Ltd.
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    ALONE BOY LUCKY
                    from Kalyan, Maharashtra
                    Oct 3, 2021
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                    Address: Bajaj finance

                    Dear sir

                    Please cancel my cpp & insurance

                    I recently availed a personal loan from bajaj finserv and my loan account number for the same is 577PMGHJ846304 . I have been provided with cpp plan and a health insurance with this loan and the amount for the same has been deducted from my loan amount. However, i am in no need of cpp plan and health policy. Therefore, as i am still in free look period, kindly cancel my cpp plan and health policy and refund me my money back.
                    My loan no is 577PMGHJ846304
                    Oct 29, 2021
                    Complaint marked as Resolved 
                    Your CPP LIV ASSIST with LAN 577PMGHJ846304 has been issued with Membership no.IL3600459 Membership document will be couriered to you in 15 days. Regards, Bajaj Finance Ltd. Plz cancel it
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      S
                      Sajnasabeesh
                      Oct 3, 2021
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                      I have purchased a mobile, loan id:449ECFHJ127818, But along with that ecom cpp telebinding has activated, id : 449ETBHJ928751. Actually i am not intrested in buying an cpp telebinding insurance.Please deactivate the ecom cpp telebinding. So request you to resolve my problem as soon as possible.
                      I hope that you will satisfy me
                      (Loan Type: ECOM CPP TELEBINDING)
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Dear Customer,

                      We wish to inform you that your CPP membership IAC639937 has already been cancelled on 26/10/2021 on the request received from BFL.

                      Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                      Regards,

                      CPP Team
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                        Pillai195
                        Oct 3, 2021
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                        I have been using an EMI card for around 8-10 years and I have purchased N no. of products and paid EMIs on time.
                        Due to Pandemic, in the month of April, I couldn't deposit money and pay my EMI on time due to restrictions on my locality and banks also were unaccessible. also, the bajaj website was down due to some technical error, and was unable to apply for a moratorium (which ended up paying an extra 8K and change + Bounce charges + Late fee) on time. The screenshot was shared with the bajaj ([protected]@bajajfinserv.in) at the same time.
                        After so many months of on-time payment, and good transaction history, they started showing offers (Pre Approved Loan 1.8L, and EMI Health Card) Even for activating the Health card, they have charged me 700 change and after 2 weeks bajaj have blocked Health Card, EMI card and still shows the pre-approved loan offer. Literally, they are cheating customers in the name of No Cost EMI

                        Message Received after Raising Concern (there is not EMI pending for last 24 months) :

                        Dear Mini Ramakrishnan,

                        Greetings and thank you for writing to us!

                        With reference to your service request regarding status of your Bajaj Finserv Network Cards, we would like to inform you that your card is permanently blocked inline with our credit policy.

                        EMI Network Card: 5117,
                        Health EMI Network Card : NA
                        Block Reason : Multiple bounces are observed on your loans in the past 12 months
                        What action to be taken : All pending EMI's to be paid. Pay online https://bfin.in/?530G0GFABJ
                        When will it be unblocked: Your card is permanently blocked and cannot be considered for unblocking.

                        As per our credit policy, BFL takes into account various factors such as credit report scores registered with CIBIL bureau (details available on www.cibil.com), residence/office address verification and overall credit & repayment performance across BFL loans & other lenders.

                        Any document proof for unblocking consideration, should be sent to us only in a PDF format.

                        It is our constant endeavour to ensure you have our best attention at all times.

                        For a speedy resolution, it is best email to us from registered email ID and mention your Loan Account number in the subject line. Do check SPAM/TRASH folder, in case of non-receipt of email.

                        To Know your EMI Card Details – Please click on this link- https://bfin.in/?530G0GFABJ

                        Click the above options to raise a request, make online payments, access Statement of Account, and more.

                        To know the details of your latest relationships, give a missed call on +[protected].

                        Have a great day!

                        Ward regards,
                        Bajaj Finserv
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          T
                          Thiruthiyil kerala.
                          Oct 3, 2021
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                          I have recently purchased a laptop but a telebinding mobile protector was activated in my account without my authorisation, loan account no is 436TBMHJ972450 with premium rs 6879 and emi is 860. I want to cancel that insurance.
                          my laptop loan account no is 436CDDHJ497155.
                          Pls resolve immediately.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            V
                            Venkatesh Madugundu
                            from Kurnool, Andhra Pradesh
                            Oct 2, 2021
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                            Resolved

                            I am receiving many unwanted calls daily from kreditbee on my following numbers +91 [protected].
                            Please stop it, i dont need any loan, iam totally mad with tired with your unnecessary calls so please stop calling me. M totaly fedup
                            Nov 3, 2021
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              A
                              Ammit148
                              from Pune, Maharashtra
                              Oct 2, 2021
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                              Address: Aundh pune

                              Without any update debited my money form directly my bank account
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                R
                                realuser0909
                                Oct 1, 2021
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                                Address: B/S PTSI, Near Legend of Punjab Restaurant Opp. Baroda People's Co-operative Society, Genda Cir, Vadodara, Gujarat 390007

                                From SHOP NAME : [Sales Corner Baroda Pvt. Ltd.]

                                Address of Shop : Kothi Rd, near Gokul Hotel, Kothi Char Rasta, Anandpura, Vadodara, Gujarat 390001

                                Detail : They told we have offer running that if you buy Aquaguard X model using Bajaj then you will get around 8, 000 cashback in terms of voucher and it can be redeem from bajaj finance website. Product cost was around 15, 000 INR and it got converted into EMI's.

                                After few months 2 coupons came of 500 INR & 500 INR then after nothing came and they just keep us calling to shop and then try some different codes on the website and say its not working [codes are added by official Bajaj Employee, there were 2 employees working there]

                                So we tried to put alot of follow and all but they told that bajaj didn't give and same thing happened to alot of people around 20-30 people.

                                So we all feel that Bajaj Finance is scamming people and getting the use of their cards everywhere. After this incident, we have decided not to use any of Bajaj products as we can get Scam again.

                                It's a SCAM By BAJAJ FINANCE !!

                                I hope someone can able to resolve it and get the vouchers 7, 000 INR Remaining or Just stop using bajaj will be an option for all o[censored]s.

                                Thank you.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                no one has contacted me back. how come it is change to resolved ?
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                                  rajac05
                                  Oct 1, 2021
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                                  I receive 4-5 calls regarding loan daily. There is no option to unsubscribe. I am not interested in the product.

                                  Kindly unsubscribe.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    gumeent45
                                    from Jaunpur, Uttar Pradesh
                                    Oct 1, 2021
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                                    Make my money fraud behalf of giving me loan

                                    Address: Pune, Ahmednagar, Maharashtra

                                    Dear sir I am being fraud by your company employee his name Priyam jha . He make me fraud by 17, 500 for giving me loan, but still from 18sept he didn't approved my loan and he not picking up my call and message .plz help me sir...
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                                    sachindixit.1990
                                    from NEW DELHI, Delhi
                                    Oct 1, 2021
                                    Resolved
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                                    Resolved

                                    Address: Delhi

                                    I have been charged 4, 999/- as credit vidya fees & Insurance charge of Rs. 10, 000. Which was never informed or i am aware of this fee and they also confirmed me that there is no any hidden fees.

                                    I don't want any credit vidya report and Insurance or never I was informed about this. As per my email while sending ok the only charge mentioned is OD activation charges which is flexi fee.

                                    Need the repayment of same at the earliest. If not will go to consumer and RBI for hidden charges leveraging on customer and false promised before transaction.

                                    Seriously i am disappointed, Due to lack of money i have taken OD and they are taking benefit of the situation. Please if you are really work on the complaints please look my matter seriously.

                                    Loan account number P401PSP3160496

                                    Thanks,
                                    Sachin Dixit
                                    Oct 3, 2021
                                    Complaint marked as Resolved 
                                    Thanks https://www.consumercomplaints.in for you quick response on my query which has been resolved by BajajFinserv. I really appreciate to both of them that you both of them make a trust on public that our fraud and query can we resolve in a single day. Thanks
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Oct 03, 2021
                                    Updated by sachindixit.1990
                                    Thanks consumercomplaints.in for you quick response on my query which has been resolved by BajajFinserv.

                                    I really appreciate to both of them that you both of them make a trust on public that our fraud and query can we resolve in a single day.

                                    Thanks
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                                      Againtry27
                                      from faridabad, Haryana
                                      Sep 30, 2021
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                                      Address: Pune

                                      Hi, sir I am activating my e manadate service for my benifits but due phone hangging issues, I got order of realme 8, still I want to wait for to good phone, and trying to cancel order but there have no option for cancel.
                                      Please cancel it by bajaj Finserv. It not good for beginner cutsomers of bajaj Finserv and trying to make relations for
                                      Bajaj Finserv through buying products.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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