Bajaj Finserv — Breach of trust in personal loan | |||||
I have applied for 5 lakhs personal loan from bajaj finace after the agent has contacted me said the details. The agent has told me that processing fee is 1% and interest rate is 13% no other charges will be levied. I have submitted all my documents to Mr Narsimaha and Shanki Jain (sales manager). I have repeated asked about the sanctioned amount and interest rate and the bajaj personnel said me that 5 lakhs has been sanctioned with 13% interest rate. So i signed a blanck application form and aubmitted my cheques. I have applied the loan for my sisters marriage which is on 18th june. On 16th june i received a msg from bajaj that 3, 60, 000 has been sanction with 2.3% processing fee, 14% interest rate and 4000 online account charges and net amount of 337000. I immediately called Mr. Shanki jain to cancel of my loan, he assured me that this is a default msg generated by computer money will be disbursed as assured. He even told me that i will be informed before money is credited to my account. On 19th june 337000 jas been credited to my account without my knowledge and i recieved various mails and msgs that emi is due on 2nd of every month. I called up Mr Shanki Jain and asked him to cancel the loan inmediately and take back the money. He intially informed me that he will give an account no and told me to deposit the mny in that account and loan will be waived late he told me cancellation request has been sent amount will be auto debit without any extra charges. Now Mr shanki join has put my no on reject list and no answering my phones. This sought of behaviour by bajaj is complete breach of trust and i have even informed about cancelation in mmfeed back call also. Still i am getting various msgs regarding the loan. I have not utilized a single rupee till date and requesting repeated the bajaj personnel to cancel the loan. Bajaj is forcebily trying to make me take the loan. Bcz of this issue i even couldnot perform my sisters marriage as expected causing my family a trauma. My loan account no is 400DFS42304204. I have txt msgs, eye witness and voice recording to justify my complaint. If not resolved i would go for a court of law for justise. Regards Y pavan kumar Was this information helpful? | |||||
Bajaj Finserv customer support has been notified about the posted complaint. | |||||
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2026
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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Every time they call from new numbers.
Is there any mechanism to stop receiving call from this company.
How they are getting the personal information.
Even If I asked any details one of the employee start abusing me.