[Resolved]  Bajaj Finserv — cheating to customer

Address:133001

I, ASHISH BHARGAV, got a offer of 136000 rs loan from Bajaj finserve and when I applied I got only 124000 rs in my account. when I asked with them they are telling 12000 is deducted for insurance and processing fees .
I know processing fee will be there but this much I don't know, 12000 will be deducted this should tell me before applying but they didn't explain
And as per their policy I can make payment online to reduce this loan after first Emi .
But after first Emi when I had tried to make payment I could not do due to error.
For this error number of times I send mail to [protected]@bajajfinserve.in but they didn't reply satisfactory
I contacted to branch relationship manager two times but there also my problem is not resolved .
If they resolved this error in time I may be saved some mony whereas still that error is there only satisfaction from Bajaj finserve that please wait.
My loan account 440GPL78636358

Please help me.
Was this information helpful?
No (0)
Yes (0)
Aug 28, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2018
Bajaj Finserv Customer Care's response
bhargav385, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
Complaint comments 

Comments

I have taken loan, but failed to pay emi on time then I paid extra charges cum emi amount as this is last month of emi bajaj finserv deducted charges from my bank account.please solve problem as early as possible and credit my account amount deducted.

I am charged for EMI card renewal fees even though I am not using my card for years. Please refund the renewal fees and cancel the card.

I don't have even card detail which I had got almost a decade before. Please find the card associated with my mob number [protected] and do the needful as soon as possible
Team,
I received a notification today (27/06/2018)from my AXIS bank stating Rs117 has been deducted from my account by TPCF Bajaj. I don't have any bajaj card or ongoing EMI with Bajajfinserv. Bajajfinserve team kindly call me @ [protected] for complete details of transactions.
Axis Bank Customer Care's response, Jul 3, 2018
Hi, we are here to help ! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information