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Bajaj Finserv Complaints & Reviews

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Updated: Mar 17, 2026
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Bajaj Finserv reviews & complaints page 185

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B
Bushra Rizvi
from Lucknow, Uttar Pradesh
Jul 14, 2018
Resolved
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Address: Lucknow, Uttar Pradesh, 226003

Dear sir Bajaj FinServ has wrongly deducted Rs.590x4 and Rs.506.81 from my account on 2-7-2018 and then represented the Emi of Rs.2030 on dated 5-7-2018 which was bounce instead the Bajaj deducted Rs.424.33 from my account the after i got a SM's and call from Bajaj that the Emi of your card was bounce i aske her about the issue but se refuse to take the issue serious and insisted me to deposited the amount online in a very abusive language then after I personally visited the Bajaj office to resolve the issue but there was not a satisfactory answer from the office even i haven't got the deducted details from the office plz help me out LAN No 456REM73427366
Regards
Bushra Rizvi
Lucknow 226003
Aug 28, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2018
Bajaj Finserv Customer Care's response
Bushra Rizvi, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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    S
    sunny nagpal7
    from Delhi, Delhi
    Jul 13, 2018
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    Address: New Delhi, Delhi, 110095

    Dear sir, i bharat nagpal from delhi and without my knowledge you have issued policy from bajaj allianz group term life by paid the insurance amount from life insurance phonebindingsir even i call ur customer care service but no solution will come out even a not a satisfactory answer
    how do you do this to people to make a fool for a policy

    lan ac.. 4F5LIP73337483

    pls cancel the policey return my fund pls

    thanksÂ

    bharat nagpal

    [protected]

    [protected]

    sunny.[protected]@gmail.com
    Aug 28, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Jul 13, 2018
    Updated by sunny nagpal7
    Dear sir, i bharat nagpal, not willing to have issued policy from bajaj life insurance phone binding 4F5LIP73337483 After lots of mail and telephonic, still policy is not cancelled. We request again pls. cancel my life insurance policy and revert back my paid EMI. Again receiving message for second EMI for 13 july . pls. Stop immediately otherwise i will complaint to IRDA & consumer Forum for Forcefully selling insurance policy. regards bharat nagpal [protected], [protected]
    Verified Support
    Jul 28, 2018
    Bajaj Finserv Customer Care's response
    sunny nagpal7, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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      F
      Fazal6786
      from Mumbai, Maharashtra
      Jul 13, 2018
      Resolved
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      Address: 401107

      Hi,

      This is Fazal abbas shaikhapplied for the Elite card dated on the 25- Jun-2018 by paying Rs 4999 as promised that I will get the EMI card with the limit of Rs 3, 00, 000 but I not receive my card.

      I tried to contact customer care people by dialing the number[protected] they had given the wrong number i.e. [protected] in the 1st call. But this number is not working.

      Again I call to another number i.e.[protected]. Again I made call to[protected] this time also the number is not exist.
      Email [protected]@gmail.com
      Sep 3, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Jul 28, 2018
      Bajaj Finserv Customer Care's response
      Fazal6786, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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        A
        A krishna
        from Hyderabad, Telangana
        Jul 12, 2018
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        Address: 500090
        Website: Bajaj Finserv

        Bajaj Finance — 118 inr deduction from my account info: bajaj fin mndtvrfchgs june2018 .

        i have paid all charges required for the card formation
        And processing charges at the time of led purchasing. I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: bajaj fin mndtvrfchgs june2018 I do not understand that why the above mentioned amount has been deducted as already i have paid all dues on time.
        Bajaj Finserv customer support has been notified about the posted complaint.
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          V
          Vivek T iwari
          from Ahmedabad, Gujarat
          Jul 12, 2018
          Resolved
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          Address: Surat, Gujarat

          I have bought the samsung ac from khosla electronics in the month of april 2017 and i have paid all the charges required for the card formation.

          On dated 02.06.18 i have observed that the amount of rs.118 has been debited two times from my account as mentioned above. I do not understand that, why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi.

          Please let me know what are these charges exactly.
          Sep 4, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Jul 28, 2018
          Bajaj Finserv Customer Care's response
          Vivek T iwari, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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            S
            Santanu Sinha
            from Chennai, Tamil Nadu
            Jul 12, 2018
            Resolved
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            Resolved

            118 rs debited without any concern

            Address: Kolkata, West Bengal, 700121

            I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: BAJAJFIN_MNDTVRFCHGS_JUNE18. I do not understand that why the above mentioned amount has been deducted as already i have paid all dues on time.
            Arrange to credit this amount in my account. Ans reply why this has been deducted??

            Regards
            Santanu Sinha
            [protected]...
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            A
            amartya karan
            from Kolkata, West Bengal
            Jul 12, 2018
            Resolved
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            Address: South 24 Parganas, West Bengal, 700144

            I am following up that case for a week. Contacted customer care, contacted via mail. But no one is even acknowledging case.

            On 6 Jul'18, my ECS payment was bounced due to insufficient fund. On the same day (6th July '18), I have made the payment of EMI amount of 2648 via my BAFL app via net banking. But I was not reflecting on your system.But on next day, on my BAFL app its still showing EMI overdue with late fee of 531.

            I have shared the all the details on mail with my July bank statement where you can check the payment.

            I have emailed on all possible email id related to Bajaj finservice.

            Additionally, again today Rs. 2648 deducted from my account.

            what is this going on? Please resolve the issue.

            Also, you call center agents are totally illiterate. Resolving the issue is far away, they are not able to understand the issue at least.

            Branch:KOLKATA
            Loan Type:AUTO LOAN
            Customer:AMARTYA KARAN
            Agmt. Date07-May-18
            Agreement No.L2WKOL05891233
            Aug 29, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Jul 28, 2018
            Bajaj Finserv Customer Care's response
            amartya karan, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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              M
              Mahesh Badam
              from Bengaluru, Karnataka
              Jul 11, 2018
              Resolved
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              Address: Bangalore, Karnataka, 560071

              I am an existing customer with Bajaj, they reached out to me and said they can give an extension on my loan. I just asked for interest rate and they did credit check and took all my documents and made me sign on documents and now they completely stop responding. No one answers my call nor responds to email. They have done two cibil checks without my permission. When I raised it with Bajaj they said it's an outsourced agency.
              Aug 30, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Jul 28, 2018
              Bajaj Finserv Customer Care's response
              Mahesh Badam, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                N
                Nagesh Choudhari
                from Delhi, Delhi
                Jul 10, 2018
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                Resolved

                Address: Latur, Maharashtra, 413512
                Website: BAJAJ FINSERV EMPLOYEE

                Dear management team bajaj finserv india ltd
                i am nagesh choudhari from latur cont-[protected]
                few day ago i have received call for personal loan and there after my emi card was blocked i have apply for pl loan and that was rejected i was asking for why my card was blocked no can answering me customer care was telling that my emi was not regular but my all emi was regular i am telling that my bank was not debiting my emi due to few misteks of my ecs they told me thaht no problem you will able to pay your installment within date 10 of per mounth you will not carged for let payment or be not go in defult plz keep your account funded on emi date and we will call its tecnical bounce and today no one can giving me right ansewr that my card why blocked plz resolve it
                Sep 12, 2018
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Jul 28, 2018
                Bajaj Finserv Customer Care's response
                Nagesh Choudhari, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                  S
                  Sanjay Kajbaje
                  from Mumbai, Maharashtra
                  Jul 10, 2018
                  Resolved
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                  Resolved

                  Address: Raigad, Maharashtra, 410206
                  Website: FLIPCART

                  I have purchased moto z2 play on 16/06/2018 with my Bajaj Fin. card ending 8845 with loan amount Rs. 17999/ . My loan a/c no. 405ECF79492662 But that transaction was cancelled by Flipcard. But you have deducted Rs. 2867/- by ECS . I have already mailed that cancelled transaction to you. But you won't cancelled that cutting ECS payment. Please send me procedure to recollect my ECS deducted.

                  Sanjay
                  [protected]
                  Aug 30, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 28, 2018
                  Bajaj Finserv Customer Care's response
                  Sanjay Kajbaje, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                    K
                    kbharti95
                    from Darbhanga, Bihar
                    Jul 10, 2018
                    Resolved
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                    It is very sad to bring this to your notice that a fraudulent activity has been occurred in my Bajaj Finserv Account in May’18. In May, somebody has somehow hacked my account, changed the mobile number, Email Id & Date of Birth and took two personal loans, one of Rs. 44, 990 & one of Rs. 11, 999 against which two EMIs of Rs. 3, 750 & Rs.2, 000 has been deducted from my savings account.
                    The above two loans were not taken by me as I have already foreclosed all my running loans on 12th April’18.

                    I, strictly, have doubt on the employees of Bajaj Finserv as only they can access my account and do such fraudulent activity.

                    I am thinking for a FIR against Bajaj Finserv in Cyber Cell. This is going to be tough for bajaj Finserv.
                    Sep 9, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 28, 2018
                    Bajaj Finserv Customer Care's response
                    kbharti95, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                      B
                      Bhaskar123@
                      from Bengaluru, Karnataka
                      Jul 10, 2018
                      Resolved
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                      Address: 583123

                      Dear team,

                      I am try lot to change my mobile number in bajaj finserv profile but that process not done further. So many ways i tried, but no use. Even you are not showing your direct customer care number also, its very bad.

                      So please chang my mobile number in my profile
                      Customer id: 40698838
                      Old mobile no:[protected] (Not in my hand)

                      New no:[protected]

                      Thanks
                      Bhaskar
                      Aug 30, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 28, 2018
                      Bajaj Finserv Customer Care's response
                      [protected]@, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                        S
                        SK Munna
                        from Dimapur, Assam
                        Jul 9, 2018
                        Resolved
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                        Hi I Meera, I have got extra deduction from my DDM bank account. I perchage Mobileinfinix hot s3), refrigerator(LG) and washing machine(godrej) with id 4L6ECF72660625 and 4L60CD49983279, my EMI date is 2/06/2018 but I miss my EMI and paid with paynalty on 17/06/2018 but today on 09/07/2018 deduct extra rs1770 from my link bank account, . Please resolve it thanks
                        Aug 29, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 28, 2018
                        Bajaj Finserv Customer Care's response
                        SK Munna, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                          S
                          ShreeR
                          from Rahuri, Maharashtra
                          Jul 9, 2018
                          Resolved
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                          Resolved

                          Address: 413531

                          I had brought some product on EMI using Bajaj finance limited for which i have paid all the installment through IDBI Bank ltd on auto debit basis. On date 22/05/2018 i have paid all the payment due then Bajaj finance saying they have closed my loan account on 22/05/2018. But on 05/07/2018 IDBI Bank has debited the amount of Rs 590 four times and Rs 102 one time i.e total of Rs 2462.79 in one day. The transaction was made on the name of -Bajaj Finance L. But Bajaj finance L saying they didn't got the transaction on their account and IDBI Bank says they have debited money in favour of Bajaj finance. When i went to Bajaj finance L they're saying that their policy didn't have any charges as the amount of Rs 590 or 102 etc…
                          Now both are sending me at each other's place and both are not taking care of my complaint total of Rs 4993 is debited from my bank account on this case
                          Aug 28, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 28, 2018
                          Bajaj Finserv Customer Care's response
                          ShreeR, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                            R
                            raja9
                            from Hyderabad, Telangana
                            Jul 9, 2018
                            Resolved
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                            Resolved

                            Address: Rangareddy, Andhra Pradesh, 500035

                            I have requested to change my acc details for particular loan acc no 4000CD[protected] Rs 4249/- emi), on[protected], and every time am getting calls from bajaj customer care every month am paying through online and i am maintaing balance but till today's date i.e 09 July 2018 I have got no update about it.

                            Plz look into the matter and change account details asap as my CBILS score will decrease it may effect in my future and plz reply waiting for your kind reply.

                            Rajakishore Bejugam

                            [protected]@gmail.com

                            [protected]@gmail.com
                            Aug 29, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Jul 09, 2018
                            Updated by raja9
                            I have requested to change my acc details for particular loan acc no 4000CD[protected] Rs 4249/- emi), on[protected], and every time am getting calls from bajaj customer care every month am paying through online and i am maintaing balance but till today's date i.e 09 July 2018 I have got no update about it.

                            Plz look into the matter and change account details asap as my CBILS score will decrease it may effect in my future and plz reply waiting for your kind reply.

                            Rajakishore Bejugam

                            [protected]@gmail.com

                            [protected]@gmail.com
                            Verified Support
                            Jul 28, 2018
                            Bajaj Finserv Customer Care's response
                            raja9, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                              rajashreenaik
                              from Hubli, Karnataka
                              Jul 8, 2018
                              Resolved
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                              Resolved

                              It is very regret to inform you that, the above said policy has been issued in favor of my name but details furnished in particular policy like loan termination date, cover option, initial sum assured, installment premium for insured, taxes & levies and nominee details are entirely differs with my personal loan account No.540GIF73163611([protected]with 5 years term sanctioned to me by Bajaj finance on 25.04.2018 at Rs.4, 57, 529/- and disbursed Rs.4, 39, 703/- to my bank account on 30.04.2018 after deduction of stamp duty, flexi fee, credit vidya fees, HDFC Credit Protection Rs.4530/- and upfront charges. But, I have not yet received any HDFC Life Insurance Credit Protect Policy Original Bond No.CP000057 which is issued against my personal loan.

                              The policy number cited in subject is no were concerned to me and my personal loan account which was issued fraudulently in my name may be cancelled immediately under intimation to me to avoid further legal steps as HDFC Life has informed to me that, my complaint has been referred to Bajaj Finance, Master Policy Holder.
                              Aug 28, 2018
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 28, 2018
                              Bajaj Finserv Customer Care's response
                              rajashreenaik, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
                              Hi, We request you to get in touch with your bank branch from where you have taken the Loan or any nearest Bajaj Finance Limited branch.
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                                K
                                kaabalam siddiqui
                                Jul 8, 2018
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                                Address: Indore, Madhya Pradesh, 452001

                                Dear Sir/Mam,

                                This is to inform you that recently i had purchased Samsung J6 from my Bajaj Finserv Lending EMI card.
                                I have not taken any mobile insurance but if i check my details at Bajaj Finance website onliine that shows EMI of my mobile insurance with total amount of Rs. 1849/- besides the Mobile EMI. Bajaj Finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me the confirmation of cancellation of mobile insurance.

                                Thanks and regards
                                Kaab Alam
                                Registered Mobile Number [protected]
                                Policy Number 425DFS81094080
                                SR01394486
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  S
                                  Smitasya Sarkar
                                  from Kharagpur, West Bengal
                                  Jul 8, 2018
                                  Resolved
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                                  Resolved

                                  I smitasya sarkar customer id 1682859 had applied for a digital lounge card and made a payment of rs 4777 on 10th january 2018. The transaction id was lhmp[protected]. I was told that i would receive vouchers worth rs 30000. But till now i have not received anything. I had received a mail with some links which were all invalid. Neither have i received the physical card. I have sent several mails to their customer care mail [protected]@bajajfinserv.In, but no response has been received. This whole thing is a fraud. Until you make the payment, they call you several times a day. And once you make the payment, they will simply ignore you. I have been a loyal customer, having availed their services since the last 15 years, but this time i am really dissapointed.
                                  Sep 11, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 28, 2018
                                  Bajaj Finserv Customer Care's response
                                  Smitasya Sarkar, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                                    lavakumar42
                                    from Bengaluru, Karnataka
                                    Jul 8, 2018
                                    Resolved
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                                    Resolved

                                    cancel cpp asset care and bajaj insurance policy

                                    Address: Bangalore, Karnataka, 560037
                                    Website: Bajaj

                                    Without my knowledge they have created cpp assest care service and Bajaj allianz general insurance policy and deducted my money . so as my request to cancel the service and refund my money. pls take as immediate request .

                                    MY Protection membership number is IA4594996.

                                    Policy Number OG[protected]-00000691

                                    For more details contact

                                    Email: [protected]@gmail.com
                                    Phone no : [protected]...
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                                    S
                                    Satishprasadtiwari
                                    from Mumbai, Maharashtra
                                    Jul 7, 2018
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400099

                                    Dear Bajaj finserv Team,

                                    I am receiving voice calls and promotional SMS at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

                                    Kindly take necessary action for stopping phone call at my number [protected] else I will be forced to take action against Bajaj Finserv for disturbing me on and of[censored]sing several different numbers
                                    Aug 30, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 28, 2018
                                    Bajaj Finserv Customer Care's response
                                    Satishprasadtiwari, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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