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Bajaj Finserv Complaints & Reviews

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Updated: Nov 20, 2025
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Bajaj Finserv reviews & complaints page 185

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S
Sanjay Kajbaje
from Mumbai, Maharashtra
Jul 10, 2018
Resolved
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Address: Raigad, Maharashtra, 410206
Website: FLIPCART

I have purchased moto z2 play on 16/06/2018 with my Bajaj Fin. card ending 8845 with loan amount Rs. 17999/ . My loan a/c no. 405ECF79492662 But that transaction was cancelled by Flipcard. But you have deducted Rs. 2867/- by ECS . I have already mailed that cancelled transaction to you. But you won't cancelled that cutting ECS payment. Please send me procedure to recollect my ECS deducted.

Sanjay
[protected]
Aug 30, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2018
Bajaj Finserv Customer Care's response
Sanjay Kajbaje, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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    kbharti95
    from Darbhanga, Bihar
    Jul 10, 2018
    Resolved
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    It is very sad to bring this to your notice that a fraudulent activity has been occurred in my Bajaj Finserv Account in May’18. In May, somebody has somehow hacked my account, changed the mobile number, Email Id & Date of Birth and took two personal loans, one of Rs. 44, 990 & one of Rs. 11, 999 against which two EMIs of Rs. 3, 750 & Rs.2, 000 has been deducted from my savings account.
    The above two loans were not taken by me as I have already foreclosed all my running loans on 12th April’18.

    I, strictly, have doubt on the employees of Bajaj Finserv as only they can access my account and do such fraudulent activity.

    I am thinking for a FIR against Bajaj Finserv in Cyber Cell. This is going to be tough for bajaj Finserv.
    Sep 9, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Jul 28, 2018
    Bajaj Finserv Customer Care's response
    kbharti95, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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      B
      Bhaskar123@
      from Bengaluru, Karnataka
      Jul 10, 2018
      Resolved
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      Address: 583123

      Dear team,

      I am try lot to change my mobile number in bajaj finserv profile but that process not done further. So many ways i tried, but no use. Even you are not showing your direct customer care number also, its very bad.

      So please chang my mobile number in my profile
      Customer id: 40698838
      Old mobile no:[protected] (Not in my hand)

      New no:[protected]

      Thanks
      Bhaskar
      Aug 30, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Jul 28, 2018
      Bajaj Finserv Customer Care's response
      [protected]@, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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        S
        SK Munna
        from Dimapur, Assam
        Jul 9, 2018
        Resolved
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        Resolved

        Hi I Meera, I have got extra deduction from my DDM bank account. I perchage Mobileinfinix hot s3), refrigerator(LG) and washing machine(godrej) with id 4L6ECF72660625 and 4L60CD49983279, my EMI date is 2/06/2018 but I miss my EMI and paid with paynalty on 17/06/2018 but today on 09/07/2018 deduct extra rs1770 from my link bank account, . Please resolve it thanks
        +1 photos
        Aug 29, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Jul 28, 2018
        Bajaj Finserv Customer Care's response
        SK Munna, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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          S
          ShreeR
          from Rahuri, Maharashtra
          Jul 9, 2018
          Resolved
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          Address: 413531

          I had brought some product on EMI using Bajaj finance limited for which i have paid all the installment through IDBI Bank ltd on auto debit basis. On date 22/05/2018 i have paid all the payment due then Bajaj finance saying they have closed my loan account on 22/05/2018. But on 05/07/2018 IDBI Bank has debited the amount of Rs 590 four times and Rs 102 one time i.e total of Rs 2462.79 in one day. The transaction was made on the name of -Bajaj Finance L. But Bajaj finance L saying they didn't got the transaction on their account and IDBI Bank says they have debited money in favour of Bajaj finance. When i went to Bajaj finance L they're saying that their policy didn't have any charges as the amount of Rs 590 or 102 etc…
          Now both are sending me at each other's place and both are not taking care of my complaint total of Rs 4993 is debited from my bank account on this case
          +4 photos
          Aug 28, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Jul 28, 2018
          Bajaj Finserv Customer Care's response
          ShreeR, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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            raja9
            from Hyderabad, Telangana
            Jul 9, 2018
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            Address: Rangareddy, Andhra Pradesh, 500035

            I have requested to change my acc details for particular loan acc no 4000CD[protected] Rs 4249/- emi), on[protected], and every time am getting calls from bajaj customer care every month am paying through online and i am maintaing balance but till today's date i.e 09 July 2018 I have got no update about it.

            Plz look into the matter and change account details asap as my CBILS score will decrease it may effect in my future and plz reply waiting for your kind reply.

            Rajakishore Bejugam

            [protected]@gmail.com

            [protected]@gmail.com
            Aug 29, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Jul 09, 2018
            Updated by raja9
            I have requested to change my acc details for particular loan acc no 4000CD[protected] Rs 4249/- emi), on[protected], and every time am getting calls from bajaj customer care every month am paying through online and i am maintaing balance but till today's date i.e 09 July 2018 I have got no update about it.

            Plz look into the matter and change account details asap as my CBILS score will decrease it may effect in my future and plz reply waiting for your kind reply.

            Rajakishore Bejugam

            [protected]@gmail.com

            [protected]@gmail.com
            Verified Support
            Jul 28, 2018
            Bajaj Finserv Customer Care's response
            raja9, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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              R
              rajashreenaik
              from Hubli, Karnataka
              Jul 8, 2018
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              It is very regret to inform you that, the above said policy has been issued in favor of my name but details furnished in particular policy like loan termination date, cover option, initial sum assured, installment premium for insured, taxes & levies and nominee details are entirely differs with my personal loan account No.540GIF73163611([protected]with 5 years term sanctioned to me by Bajaj finance on 25.04.2018 at Rs.4, 57, 529/- and disbursed Rs.4, 39, 703/- to my bank account on 30.04.2018 after deduction of stamp duty, flexi fee, credit vidya fees, HDFC Credit Protection Rs.4530/- and upfront charges. But, I have not yet received any HDFC Life Insurance Credit Protect Policy Original Bond No.CP000057 which is issued against my personal loan.

              The policy number cited in subject is no were concerned to me and my personal loan account which was issued fraudulently in my name may be cancelled immediately under intimation to me to avoid further legal steps as HDFC Life has informed to me that, my complaint has been referred to Bajaj Finance, Master Policy Holder.
              Aug 28, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Jul 28, 2018
              Bajaj Finserv Customer Care's response
              rajashreenaik, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
              Hi, We request you to get in touch with your bank branch from where you have taken the Loan or any nearest Bajaj Finance Limited branch.
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                K
                kaabalam siddiqui
                Jul 8, 2018
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                Address: Indore, Madhya Pradesh, 452001

                Dear Sir/Mam,

                This is to inform you that recently i had purchased Samsung J6 from my Bajaj Finserv Lending EMI card.
                I have not taken any mobile insurance but if i check my details at Bajaj Finance website onliine that shows EMI of my mobile insurance with total amount of Rs. 1849/- besides the Mobile EMI. Bajaj Finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me the confirmation of cancellation of mobile insurance.

                Thanks and regards
                Kaab Alam
                Registered Mobile Number [protected]
                Policy Number 425DFS81094080
                SR01394486
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  S
                  Smitasya Sarkar
                  from Kharagpur, West Bengal
                  Jul 8, 2018
                  Resolved
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                  Resolved

                  I smitasya sarkar customer id 1682859 had applied for a digital lounge card and made a payment of rs 4777 on 10th january 2018. The transaction id was lhmp[protected]. I was told that i would receive vouchers worth rs 30000. But till now i have not received anything. I had received a mail with some links which were all invalid. Neither have i received the physical card. I have sent several mails to their customer care mail [protected]@bajajfinserv.In, but no response has been received. This whole thing is a fraud. Until you make the payment, they call you several times a day. And once you make the payment, they will simply ignore you. I have been a loyal customer, having availed their services since the last 15 years, but this time i am really dissapointed.
                  Sep 11, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 28, 2018
                  Bajaj Finserv Customer Care's response
                  Smitasya Sarkar, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                    L
                    lavakumar42
                    from Bengaluru, Karnataka
                    Jul 8, 2018
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                    cancel cpp asset care and bajaj insurance policy

                    Address: Bangalore, Karnataka, 560037
                    Website: Bajaj

                    Without my knowledge they have created cpp assest care service and Bajaj allianz general insurance policy and deducted my money . so as my request to cancel the service and refund my money. pls take as immediate request .

                    MY Protection membership number is IA4594996.

                    Policy Number OG[protected]-00000691

                    For more details contact

                    Email: [protected]@gmail.com
                    Phone no : [protected]...
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                    S
                    Satishprasadtiwari
                    from Mumbai, Maharashtra
                    Jul 7, 2018
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400099

                    Dear Bajaj finserv Team,

                    I am receiving voice calls and promotional SMS at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

                    Kindly take necessary action for stopping phone call at my number [protected] else I will be forced to take action against Bajaj Finserv for disturbing me on and of[censored]sing several different numbers
                    Aug 30, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 28, 2018
                    Bajaj Finserv Customer Care's response
                    Satishprasadtiwari, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                      M
                      Mukesh Waliya
                      from Dirba, Punjab
                      Jul 7, 2018
                      Resolved
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                      Resolved

                      Address: Chandigarh, Punjab, 160101

                      Emi paid thorough TEZ but not received by bajaj finance portal. 2164 rupees deducted from my account and payment showing successful in TEZ application. I have UPI TRANSACTION ID.

                      UPI Transaction ID:[protected]
                      To. BilldeskBajajFinance (billdeskpg.[protected]@icici)

                      TEZ payment transfer screenshot attached.
                      Please help to resolve this matter as soon as possible.

                      Regards.
                      Mukesh kumar
                      Email. - [protected]@gmail.com
                      Contact no. [protected]
                      +1 photos
                      Aug 29, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 28, 2018
                      Bajaj Finserv Customer Care's response
                      Mukesh Waliya, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                        T
                        tamilanvj
                        from Delhi, Delhi
                        Jul 6, 2018
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                        Address: Mysore, Karnataka, 570023

                        Hi sir,
                        i have requested bajaj site for loan one executive person came and says all are flexible no charges and all for anything i repeated again and again please tell me if any extra charges or hidden charges .and he said no charges only processing fee 6000 that's it.
                        so i applied 3 lakh and signed the loan application but he asked the cheque leafs i refused to give and said after loan sanction will give.
                        But he said with out cheque we cant process the application also he was behaving very rude.and he said after approval you will be acknowledged with out your approval loan will not processed.
                        I doubted from his behavior and his words after he leaving i started enquiry about the bajaj flexi loan and all, but only got negative feed back from my colleagues. so immediately with in 2 hours i said please dont process the application . but he is not listening my words and he try to convince me and also he said your loan approved .but i refused .and also raised a complaint in [protected]@bajajfinserv.in but they are saying no such application no, mobile and pan details are present in their database. i tried through phone calls for same executive person but no response.
                        then after next day i see the msg from bajaj "your application no[protected] is logged in and sanction decisions will be confirmed with in 5 working days". i already refused but they still processing my application. i dont need bajaj finserv loan my family members are also feeling bad and afraid about this. please kindly resolve this. Already saw similar kind of consumer complaints in this portal kindly please resolve this issue.
                        Sep 6, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 28, 2018
                        Bajaj Finserv Customer Care's response
                        tamilanvj, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                          K
                          kaabalam siddiqui
                          Jul 6, 2018
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                          Address: Indore, Madhya Pradesh, 452001

                          This is to inform you that recently i had purchased Samsung J6 from my Bajaj Finserv Lending EMI Card.
                          I have not taken any mobile insurance but if i check my details at Bajaj Finance website onliine that shows EMI of my mobile insurance with total amount of Rs. 1849/- besides the Mobile EMI. Bajaj Finance has been insured my mobile without any information.
                          I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me the confirmation of cancellation of mobile insurance immediately. Thanks and Regards Kaab Alam
                          Mobile [protected]
                          Loan Account number 425DFS81094080
                          Sep 3, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 28, 2018
                          Bajaj Finserv Customer Care's response
                          kaabalam siddiqui, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                            S
                            Shobantoetoe
                            from Ottappalam, Kerala
                            Jul 6, 2018
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                            harassment by bajaj finance recovery agent

                            Address: Bangalore, Karnataka, 560047
                            Website: Bajajfinserve.com

                            I had taken a PL from Bajaj finance a year ago, I paid regularly since I quit my job and started a car garage of my own. I was struggling but with new garage but some how managed to pay the emi though I was late. 3 months back my garage had a fire accident. I was devastated with this incident. I informed Bajaj finance about the same and forwarded pics of burnt garage and also the FIR copy for the fire accident. Inspite of this the recovery...
                            +2 photos
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                            dinesh kumar d.g.
                            from Chennai, Tamil Nadu
                            Jul 6, 2018
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                            A year back the agents of Bajaj Finserv were contacting and torturing me to take a salaried flexi-loan which was like a overdraft facility.

                            They informed that I need to only pay the interest for the amount that I have drawn from the overdraft. They promised that there will be no other hidden charges.

                            I sent the necessary documents via email. Even though I asked that isn't it necessary that the executives should collect the documents in person, They reassured it was not necessary.

                            I got the loan with account number(403SAF[protected] on[protected]. I havent received or signed any agreement.

                            I started using it and regulary paying the interest also. This month when I received a msg that I need to pay 1812 INR as annual maintenance charge, I was shocked.

                            I asked for the loan agreement document that mentions that there is an annual maintenance charge which they provided.

                            When I went through the document I was shocked to see that they have forged my signature. It will be clear to even a layman to see that the signatures are forged. Signed in a particular way at one place and a entirely different way in another place.

                            When I enquired my lawyer about this, he says that I can proceed in several ways. Basically "A forgery makes a contract null and void."

                            I want Bajaj Finance to address this issue immediately.
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            I get calls for loans from you 5-6 times daily including weekends
                            I am not at all interested.I have blocked almost 10 of your numbers.
                            Yet the calls continue.
                            I request you to please stop this at once.Else I may have to go legally to deal with this.
                            Without any notice baja finserve j has permanently suspended my EMI card even if i have paid all EMI and all extra charges i would like to know the details regarding this. I tried calling customer care but it was not getting connected. I would like to get it resolved.
                            My registered mob number is [protected]. Please cancel CPP asset warranty since I did not request while buying the product (washing machine) using the bajaj emi card . Kindly cancel the same before my emi (02/08/2018) gets started.
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                              Dandu Venkata Ravi Varma
                              from Bhimunipatnam, Andhra Pradesh
                              Jul 6, 2018
                              Resolved
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                              Resolved

                              Address: Hyderabad, Telangana, 500016
                              Website: www.bajajfinserv.in

                              [protected] is my registered email address. I had force closed one of my consumer durable loan account by paying the balance amount through Tez.

                              Check the attachment for payment proof.

                              But still the EMI amount is deducted today. 5th July, like every month even after I closed the account.

                              Loan A/C last four digits are 7452 and the total amount is Rs.71800/-

                              Please provide the NOC and refund the money deducted immediately.

                              Thanks.
                              +1 photos
                              Aug 28, 2018
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 28, 2018
                              Bajaj Finserv Customer Care's response
                              Dandu Venkata Ravi Varma, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
                              Long back I took something on this card, now I have stopped for many years, and I got a message, for RS. 117, and without my permission deducted from my bank account,
                              Please help to stop such transactions
                              Name pradeep Berry
                              Email [protected]@rediffmail.com
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                                M
                                munir shikalkar
                                from Savantvadi, Maharashtra
                                Jul 5, 2018
                                Resolved
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                                Resolved

                                refund my amount which debited name of dirdb charges without any intimation.

                                Address: 411048

                                Dear Bajaj,

                                I Munir Abdulkadar Shikalkar

                                My customer ID- 7300073

                                At present nothing any relationship with bajaj finance.
                                My bank account has been debited for Rupees 590.00

                                Date 06/06/2018 debited Rs.78.01
                                Date 03/07/2018 debited Rs. 228.00
                                Date 05/07/2018 debited Rs. 283.99
                                Total Rs. 590.00 in 3 times for some
                                "Dirdb" charges.
                                May I know...
                                +1 photos
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                                Lokesh Rekapalli
                                from Chennai, Tamil Nadu
                                Jul 5, 2018
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                                Address: Chennai, Tamil Nadu

                                Loan a/c no. P403sol0093345
                                I have foreclosed an personal loan on14/06/2018. However the ecs for this loan has been attempted on bank account today. Due to insufficient funds, national automated clearing house charges has been levied from my account of rupees 590.00. There is no phone number to even reach out to the bank. Due to the bajaj's carelessness my cibil score is also getting affected.

                                I have enclosed the foreclosure letters issued by the bank
                                +2 photos
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                My register mobile number us lost and I purchase new mobile in bajaj card but not used by my card without register mobile plz change mobile number
                                My emi card number is [protected]
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                                  rammohanm8
                                  from Bengaluru, Karnataka
                                  Jul 4, 2018
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                                  Address: 560098

                                  Hi all,
                                  Bajaj finance representatives calling on midnight to collect details and harassing.
                                  30 calls per day. Worst bank.. Worst service. To reach there target they are giving harassment to customers. Though rejecting calls still continue to call again and again during mid night.
                                  I said to call day time, but again calling.
                                  What kind of ethics that company follows.
                                  Received calls from residency road branch bangalore.
                                  I didn't asked for loan.. They only called me and offered me loan.. Doesn't mean that i will be available as a slave to these people.. Kindly take action on these branch people.

                                  Regards
                                  Ram
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  I i dnt want this insurance plz dnt cut my emi for this insurance.i had not apply for any kind of insurance.i want to pay only my orignial emi only.plz do the need full.i dont want any fone insurance .how can u collect charges fir anything without permission
                                  I am receiving promotional calls every day 2-3 times from different numbers even after unsubscribing it, This is very irritating, kindly remove my number. It is so irritating that when ever i receive a call atleast 2-3 time, i dont want to hear anything from them.
                                  I purchased a new bike which is CT 100.But I am facing lots of problem though the bike.But the showroom employees have no reply for me. All parts is week and the meter of the bike is not responsing .Please sort out my problem as soon as possible. I have been purchase from bajaj dewan Mahavir enclave.
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