Bajaj Finserv Complaints & Reviews

Dear bajaj
We have bought an a. C on may 05 2018 and the e. M. I amount for same is 3197 rs for which i requested for the extended warranty and the customer care person said that the e. M. I will nearly 3700.. But now i have received a message that the e. M. I will be 4595 rs.. I think u have added the insurance policy for which we don't have any intrest.. If it going to add insurance e. M. I please cancel the extended warranty to is adding message below for ur reference.. Plz solve the problem as soon as possible

Insurance applied with loan application no.400ewc77890836 is currently in process. Policy name: extended warranty, policy owner name: vara laxmi tumpelli, premium: rs.4, 595. Regards, bajaj finserv

We payed 35000 rupees to byjus with bajaj card and we again asked to return our money as well as our application for byjus and they returned 25000 rupees but we didn't got remaining 15000 rupees even after 2 months. Without our fault our card is blocked since 2 months. And now we are not able to buy any other things through bajaj emi card. So as soon as possible unblock our card

Bajaj finsrv charge huge amc 1.2% (Annual maintenance charges) charges every year just for maintaining loan amount every year along with initial processing fees. They did not convey these charges before loan, i am already charged with processing fees and amc and on questioning about it their answer is "clause 2.7 read with clause 2.9 (A) of the loan agreement executed between yourself and bfl, clearly specifies that bfl reserves a right to revise any charges that are to be applied for the loans, which has also been clearly read, understood and agreed by you." so please dont sign this clause in documents because they can change their fees policies any time. I want these charges to be canceled from my loan account

Dear,

I try to login your website for changing my personal details but i can't able login because its show the website currently offline.

Please help me regarding that how can i change my personal details.

My old emi card already expired and until now i did not get new one because of this issue i have to change my address and mobile number for applying new emi card.

Please reply, my user id is -7524342

Hi team,

Today, i noticed that on 26th april 2018, my canara bank sb was debited for inr 117 by bajaj finance through ecs and also on 28th april 2017 debited with inr 99 with same. I do not have any pending loan amount or any relation with bajaj finserv and i also don't have any kind of card from bajaj finserv.

Its serious concern how such a company can easily deduct money from unsuspecting people. How could the bank allow such transaction without customers knowledge. I need my hard earned money back soon. Bajaj finance will loose its credit for such unauthorized collection of money from people. I also put a complaint regarding same on complaint board and also seen you have deducted this amount from lots of people. This is very disrespectful behavior from your side for your valuable customers. By doing this you are losing your value and trust worthiness from your customers.

Awaiting for my money to be returned and your reply.

Regards,
Narendra agrawal
[protected]

Dear Sir,

I am holding HDFC bank saving account, My account got debited Rs.117 for Baja Finserv annual fee for EMI card. I was paying my EMI a year before and there was no pending payment. But for this free card, all of sudden they started to deduct amount from my account without my knowledge. It seems to be unauthorized and compliance issue, how HDFC allowed to deduct this amount for Bajaj.

ECS must have expiry date and it will be active till the EMI period oly. No one used to allow auto debit for card annual fee. Bajaj Finserv misused this option or I was not aware when signing ECS documents. It is totally cheating. It is a big scam.

Mobile : [protected]
Loan# 4030CD23908472
Complaint#SR00516424

No proper response from Bajaj.

Thanks,
Rajasekar.V

Name pushpalatha k
loan no - 403lsm58060128
phone no - [protected]
date of emi started- 02/12/2017
im not tell anything about for insurance but bajaj finserv added a health insurance, i never pay that amount, please check this details, and cancel this loan amount, other wise i will take action .i informed more times but no one take my responsibility and also my situation.

I don't have any requirement to use emi card xxxxxxxxxx5203 for any purchase.
Why have i been charged rs. 117 as card inactive fees which is debited directly from my savings account without my consent.
Do you want me to use this card even if i don't have any requirement as present
Card is valid upto march 25 then what is meaning of inactive?
Four times called on customer care number but didn't connect.
This is a unethical act which is not expected from a big company like bajaj finserv.
I am loosing my faith for this company.
Please reverse the amount as soon as possible.
Customer id 16512887

I aleem mohammed requested my phone binding policy on may 30 th hdfc customer care replied on 2nd one executive (Venkatachalam :[protected] begumpet bajaj fin serv branch) called us and said your policy was cancelled and the amount will be repaid within one week today we called him he used very abused language my brother was an illetrate and i and my father was handicapped we went to begumpet bajaj office twice and kukatpally hdfc office we spent more than 2000 for autos. That venkatachalam saying how much spend no use. He used the word lanjakodaka put the phone in teledu. We are very small people we sell clothes on footpath we paid 23 emissions out 36 on time. This is ramdan month we were on pasting that too today friday we were hearing this abuse words what we have to do i beg you please cancel my policy and return my amount this 15 is our ramdan we don't have money please respond quickly and please take action on that venkatachalam i beg you all again i am uploading my family photos if there is any humanity is still there please see the photos

Hi sir/madam,
I am a customer of your company. My customer id is 67393165 and my lan no. U060cd72702302. I am a government employee in bihar state power holding co. Ltd. My salary credit every 10th of month so kindly request to you my emi date enhance 10th of month. Please focus on this matter as soon as possible.

Thankyou,
Regards
Shankar prasad
Bahiro ara
Bihar
802301

We had purchased a phone from Vijay slaes through Bajaj finance and they have charged us bounce fees for May which we payed and have a receipt now for June also they have charged us bounce inspite of money being in our accounts in May & June. Now they are saying that it takes 45 days to start the ecs process so last month bounce charge he cant return and this month also it is sowing bounce which i have to pay. To which i said i will not pay anything extra apart from my EMI amount so the person said that I am not capable of buying a phone and is filing an fir against us.

The call we received us was from number [protected]

Location suratgarh

मेरे को फ्रिज़ लेना हैं। bajaj finser emi card पर।
दुकानदार ने बोला कि emi offer पर आप ले सकते हो हमें कोई प्रॉब्लम नही हैं।
पर bajaj finser employ बोलता हैं। फ़्रीज की क़िस्त तो बना देंगे पर आप को incurance प्लान भी लेना पड़ेगा। क्योंकि मैनेजर साब नही तो आप की फ़ाइल cancel कर देंगे।
जैसा कि मुझे पता हैं कि यह कोई ज़रूरी नही है ।
की insurance compulsary हैं।

I had taken two loans from bajaj finance.
As soon i foreclosed the loan, started getting sms on emi card offers and getting calls from number which true caller shows "customer care" he asked me some details about me by call and asked me for tell me the number which shows in SMS that means OTP in between 10 minutes i informed bajaj finserv executive and did some process with his manager and tell me that dont worry we cancelled that transaction and i left that office. One fine day i got message saying "your order has been dispatched of rs 64900" immediately i went to the customer care and asked informed them about the message. They said you can ignore the message there are no transactions reflecting. I also asked them to block the card. he confirmed the same and asked to destroy the card. After 20 days, i am getting a message to keep the funds in my account for the emi. That too for 3 loans. And again I went to the shivaji nagar pune branch he told me to mail us on [protected]@bajajfinserv.in and also go to vimannagar branch for more information.I have written several mails and no response. I went to that branch too and then the lady told me that i didn't get your mail and asked me to mail on other mail id that is something "greivanceredressal" i did it. But i dont get any mail revert.
I do have the recording which says the card is blocked. Also having all the proofs and documents as well as cyber cell registered complaint. There are several complaints with the same issue. Bajaj is purposefully doing fraud transactions. Consumer court please help

Dear sir i am using credit card hdfc icici axis bank .i m sending latest statement send in your mail id but he says emi card block because cibil score is low.but cibil is low and bank not provide to me credit card aur loan.my register mobile num is [protected]. And bajaj custmor id is 6353854 no due balance of your loan accounts.
Thanks
Avinash kumar
[protected]

Dear sir i have recieved call on bajaj and they speak About cpp asset plan i told them dont want that asset service but they Activated cpp asset membership my membership number is IM1424600 plz cancel and deactivate the plan asap and conform the details in my registred mail id plz I request you to deactivate the cpp asset care immediately my emi date is 2nd july before that plz close the issue

Dear, instead of solving my ecs return problem, the lady sitting on landline table no.[protected] at your pune branch giving arrogant answers during telephonic communication.
Very bad & poor service from your team. After having sufficient balance my ecs is getting rejected. Awaiting for your urgent call & send me the nach mandate form, so that i will your pending work. Hence, i won't pay any penalty charges for the same, as the mistake is from your end.

Regards,
prashant desai
mob[protected]/[protected]

Am shanthi i have buyied vivo mobile Bajaj cpp asset care automatically activated asset care plan and i dont want that so plz cancel that asset care membership soon as posible i have called many times to customer care to de activate this but they are not listening and answering properly my asset membership no is IM1424600 next emi date is 2nd july 2018 so plz cancel my asset care policy dont want that policy

Dear sir/ madam,

This to inform that myself kaushick saha, i have taken a consumer loan (4100cd[protected] in the year 2007. This loan payed & closed for my end. But i didn't recieve any noc till dated from bank.
Also please noted that the loan it's been showing in my cbil score.

Please do the needful as soon as possibleto take my noc from bank as well as remove my account from cbil.

Waiting for your early reply.

Thanking you,
Kaushick saha
23a, sadananda raod
Kolkata - 700026
Mob: [protected]/[protected]

I have taken a loan from BFL long back in the year 2013 and i have paid all my dues long back today i have got a SMS stating as under.

The Amount financed for loan A/ C ending 2598 is Rs 36697/- with an EMI of Rs 4588 the total tenure to the loan is 8. The D/P recd towards the loan is Rs 0/- .

Can you kindly check this out internally and revert back on my email id which is rajesh.[protected]@gmail.com .

Hi, My Name is Swapnil Chavhan
Bajaj Card No. [protected].
I am exits Bajaj Finance customer. I had completed lone 5 loans
but I come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. and what can i do for reactive my card again.

Thanks
Swapnil Chavhan