Bajaj Finserv Complaints & Reviews

Per day at least twice i'm getting calls from bajaj asking me to take the platinum card and the mortgage loan. I told several times that i'm not interested, but they call and ask repeatedly. I feel like tortured, i've not even enquired about the mortgage loan. I just took a personal loan from bajaj but i'm very much worried that why i took it from a stupid company who doesn't even have any courtesy towards their customer.

They them self sends a person to collect the documents without any intimation. Really got irritated about the company giving a torture to their existing customer. Next time in my lifetime ill not even take a single loan in bajaj. I'm planning to preclose as soon as possible i can and also ill ask my friends and family not to take any loans from this stupid company.

Hi,

Today (On 23rd july 2018), i have noticed that rs.117/ has been debited without any authorization from my axis bank saving account.

I am surprised and was shocked to see this

Please let me know why and by whose authorization have you debited this amount.

I have no loans pending with bajaj finserv.

I expect the amount to be credited to my axis account as early as possible with the details of why was it deducted.

Transaction detail is shared below:
Transaction date: [protected]
Transaction amount: 117 rupees
Transaction type: debited
Transaction details: ecs/[protected]/[protected]/tpcf bajaj

Waiting your earliest and positive response.

Bajaj finserv — emi card inactive


Dear concern person,

I m also happy if you activate my emi card & i[censored] r not active please allow me if i want in future i take consumer durable loan from your company if i illgible so your company not reject. Or one more thing i want to share with you please delate my name in cibil if there show of the reson of cheque bounce record from that tenure period because you accept it that fault from your side not my side that's why i m said that thing.

I m waiting for right justice and i want to continue relation with your company.

Thanks & regards,
Nilesh chopade
+91 [protected]

Bajaj finserv debited 118rs on 16th march from my account in the name of bajajfin_mndtvrfchgs_june18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

Hello,

I understand I have taken a loan with Bajaj but that doesn’t mean you have right to call me every 1hr irrespective of what every time it is. It became a serious nuisance and I am getting calls from morning 6am, 9, every 2 hrs and now even during night times and midnight.

I request you guys to stop this nonsense immediately if not I may need to file a complaints against the company.

This is a serious issue and I need a proper response and an assurance to stop this calls going forward. I tried talking to the callcenter to explain this and the response from them is a greater disappointment, irresponsible behaviour and negligence answer from them. They are asking me to go to their office to file the complaints and until then they will not stop calling me it seems . Is this the way to behave or response to the clients ?

Hope you understand and please take appropriate actions.

Thanks,
Santhana

I, Pabitra Neogi (User Id:[protected], recently experienced several phone calls from Bajaj Finserv regarding Loan and Credit Card which was extremely irritating for me . I request you to stop all phone calls immediately, otherwise I am compelled to terminate all the financial transactions with Bajaj Finsev.
Email: [protected]@outlook.com
Ph : [protected]

Making fool to people who have already RBL card. They are not giving any separate card limit and taking charge. I have already a money tap with rbl card. Bajaj have sent me super card with no separate limit. Then why I will pay any fee to bajaj finserv. Bajaj finserv sales executive has wrong committed to me for new card with separate limit. I have requested to cancel my new bajaj finserv credit card ending with 3589.

My compaint reference number was ISR-359556. I already complaint by mail but that was not processed and that complaint was closed without my knowledge. None of the spares broken by service centre was not changed. It is my third complaint. Please take action and change my broken spares. Without resolving my issue they closed my complaint without my knowledge so please take action...
Service Centre: Sayar Motors, Thiruvannamalai, Tamil Nadu.

On June 23, 2018 two men claiming to be representatives of Bajaj Finance visited my Father-in-law's house and falsely accused my wife of having made a purchase of a refrigerator worth around 22, 000 INR. According to them, the installments were discontinued after a while and the outstanding amount is 18, 000 INR. They never visited my own house, which is surprising. Since we are staying outside West Bengal, my home state, they forced my father-in-law to give them our contact number. After I learned of this, I called one of the visitors at the no. [protected] asking for details of the presumed loan. However, he failed to provide us with any information in support of the supposed loan. When we asked for details pertaining to:
a) the purchase,
b)Name of Shop of purchase,
c)KYC details,
d)Finance Loan Acct. Number,
e)Account details of the first installment,
f)Bank and cheque details,
g)Address of delivery of the refrigerator
they failed to do so and told us that we would be informed of the details at a later time.. Till now they have not sent a single official letter notifying us of the problem.

On July 4, 2018 we received a call from [protected] impersonating a police officer from Howrah police station. He threatened to come to our house within two hours. This is a threat to the safety of my family and is an embarrassment for a responsible citizen . Today, once again I received a call from a Arohi Sinha(mob. no. [protected]) from Tees Hazari Court, New Delhi(as stated by her). She told us that she has received a complaint file from Bajaj Finance Advocate R.K Chauhan(mob. [protected]) pertaining to an issue of loan taken by my wife which is absolutely impossible since she does not hold a Bajaj EMI card/account. Upon asking for the details of this complaint once again we were told us that the details are unavailable. She told us that the details are sealed and not open to us.

My wife has never purchased any goods through Bajaj Finance nor does she have any connection with the aforesaid company. I believe in light of the above events this is a case of Fraudulent Finance or a case of Identity Theft of my wife. After a little research online we found that there have been similar cases(links below):

1) https://www.consumercomplaints.in/bajaj-finserv-lending-repeated-fake-threats-fr...⇄
2) http://www.pathlegal.in/Harassment-from-Bajaj-Finance-Q[protected].php
3) http://www.icomplaints.in/fraud-on-the-name-of-loan-040435.html

Hello,
I would like to inform you that i have received an SMS from Bajaj Finserv regarding some EMI Card. When I installed the Bajaj Mobikwik Wallet app i found out that I had been given an emi card from bajaj finserv. In order to check whether the emi card is active and working i tried doing a transaction. But I received an error that My NACH form is not submitted. i request you people to please let me know what do i need to do in order to make purchase online through bajaj emi card.
My mobile number is : [protected] and Cust id is: 65644132
The message I received from Bajaj while trying to use the emi card was :
Dear MS. RENUKA KUMARI,

Your OTP request for Bajaj Finserv EMI Card ending 1909 has rejected. We would request you to visit our nearest branch and submit a fresh NACH mandate form for smooth processing of your future transactions.

For any further clarifications, do call us on[protected]call charges applicable)

Kindly activate my bajaj finserv emi card.

I Kamal Debbarma of Agartala, Tripura as iam the existing customer of bajaj finserv from last 2017 company provide me a EMI card and with those EMI card i have purchased a mobile of samsung j4 cost of Rs.9990 on 4th June 2018 at the time of purchase i have not taken any kind of Insurance and i have to pay Rs.1666 EMI per month for 5months against my loan account number U25DPF78364741 but after 7 days i have got a msg that against my above loan the insurance has been processed and i have to pay more Rs.1399. And on that time i have talk with an employee of bajaj finserv named SAIKAT SAHA and he advised me wrongly(call record have with me) that the problem will solve if i submit an application in Agartala, Tripura office after deduction of 1st EMI and regarding this above problem i have confirm so many times over phone with him and he always said the same thing.On his words i have submitted an application on
7th July 2018 and also after submission i have discuss with him on that time he was same on his words.But on today 19th June2018 when i arrived their office to know about my complaint status the person from helpdesk said to me that they cant do anything regarding this as i have not lodge an application within 15 days from the date of issue of Insurance. In this way employee named SAIKAT SAHA harassed me like this. I have also mail the matter to [protected]@bajajfinserv.in on 28th June 2018 via mail and also given mail to [protected]@bajajfinserv.in on 1st July 2018 but did not get any response regarding mail.
Now should I lodge an compaint against MR.SAIKAT SAHA to nearest police station or Should I complaint to Consumer Forum against bajaj finserv regarding the above matter for solve.

Hello Bajaj finserv,

It is ridiculous that daily 4 to 5 times, I am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

Kindly take necessary action for stopping phone call at my number else I will be forced to take action against Bajaj Finserv for disturbing me on and of[censored]sing several different numbers.

My Cell no is (+91) [protected] and please do not email me at [protected]@gmail.com with sales promotion materials. please unsubscribe me for your emailer address.

Thanks & Regards,
Lalit Kumar Adukai

Hello,

I have bought Dell Laptop from Retail Store in my city with bajaj finserv EMI card (Customer ID[protected] and they have added another loan “ Digital Fone Safe” (Loan Account No: 429DFS[protected] without my knowledge or confirmation. I have never asked for this nor was it notified. I have reached to bajaj finserve but no help. Can i have any contact person whom i can reach to resolve this or i will have to file with consumer court for this cheating.

Regards,
SELVAKUMAR S
+91 [protected]

Everyday I receive 4-5 automatic calls from Bajaj Finserv for Personal Loan.

Every time I block the number but its coming from different number every time.

Its frustrating when I am driving and call is coming with vibration !

Please help to resolve this issue. Bajaj Finserv should consider for all indian people.
We shall make some law for such issue happening in India.

Team,

I am really frustrated due to unprofessional behavior from your side...I have given the Mandate form along with Adhaar and and one cancelled cheque for NACH 6 months ago at finserve office at old delhi road, sector 14, Gurgaon but till now I am not able to use my card just because of NACH is not updated...

can you please do the needful I have received this card one year ago and till now I am not able to use this card.

Dear Team,

On 8th June 2018 – My application form was trashed in front of me by another representative of Bajaj housing, saying that my loan has been rejected.

In this case, I would need an invoice for the cheque which was passed for Rs. 1999/- as processing fee and cash of Rs. 1500/- was charged as documentation charges. In case if it is for legal verification, then I would expect a legal certificate from your advocate.

I’m highly disappointed with the behavior of the KishoreBabu and Vadivel who was initially in contact with me for loan processing, but later unable to contact either of them after receiving money from me for processing. Now I doubt if the money received for processing is for Bajaj or the sales team?

I, also as a corporate customer, was not treated in a professional manner by Kishore & Vadivel, I’m really worried on other customers who is interacting with them and would interact with them in future – This is not good.

It is not good for such a big & reputed financing company like Bajaj to have such employees who doesn't have proper ethics with the customer. In the worst case if no proper action is taken from Bajaj on this case - I would raise a customer grievance and would circulate the information that not to choose Bajaj Housing to my fellow colleagues and others.

I wasn't in India since 09th June’18 till last week – Hence unable to contact in person

My name is VIDYA sagar Reddy ANNAPUREDDY, I paid an amount of 4999 for elite card on 25 th June 2018. Still today I didn't get any benefits from bajaj finserv, before buying that card they promised so many offers but now at least they are not responding to my phone. So I decided to cancle my elite card and refund the same amount. My mobile number is [protected].

Please deactivate my bajaj finserv emi card as soon as possible because i don’t require that and it is lying idle and i got message that 117 amount will be deducted from my bank account. And when i am calling the customer care it always says all lines are busy. This card is of no use for me please deactivate it. My details are as follows

Name - partis sarathi ghosh
Mobile no - [protected]
Experia user id[protected]

I have a problem or query and i am not able to reach to a customer care executive.
This is cheating. They have kept only ivr in customer care number.
Customers cannot talk to anyone if they have a problem. I think this is a fraud act. I tried even email and it says they will get back to me in 2 business days.
I request all to stay away from this people because they will screw you up if you have any kind of issues in future.

Myself Budharap Pravin a customer of bajaj finserv registered with ph. No:

I previously had completed my emi's pinned with following lan ids:

Even after clearing the emis, bajaj finserv trying to get money from my savings sbi account (Linked to bajaj finserv).
The amount of 295/- has been withdrawn 1 times from my account with the below message.

23-oct[protected]oct-2017) to transfer
Chrg recvd-mandate fail txn dt.26/04/17bajaj fina 295.00

Requesting you to take proper actions against the issue and help me in getting my money (295/-) back to my linked bank account.