Bajaj Finserv Complaints & Reviews

My compaint reference number was ISR-359556. I already complaint by mail but that was not processed and that complaint was closed without my knowledge. None of the spares broken by service centre was not changed. It is my third complaint. Please take action and change my broken spares. Without resolving my issue they closed my complaint without my knowledge so please take action...
Service Centre: Sayar Motors, Thiruvannamalai, Tamil Nadu.

On June 23, 2018 two men claiming to be representatives of Bajaj Finance visited my Father-in-law's house and falsely accused my wife of having made a purchase of a refrigerator worth around 22, 000 INR. According to them, the installments were discontinued after a while and the outstanding amount is 18, 000 INR. They never visited my own house, which is surprising. Since we are staying outside West Bengal, my home state, they forced my father-in-law to give them our contact number. After I learned of this, I called one of the visitors at the no. [protected] asking for details of the presumed loan. However, he failed to provide us with any information in support of the supposed loan. When we asked for details pertaining to:
a) the purchase,
b)Name of Shop of purchase,
c)KYC details,
d)Finance Loan Acct. Number,
e)Account details of the first installment,
f)Bank and cheque details,
g)Address of delivery of the refrigerator
they failed to do so and told us that we would be informed of the details at a later time.. Till now they have not sent a single official letter notifying us of the problem.

On July 4, 2018 we received a call from [protected] impersonating a police officer from Howrah police station. He threatened to come to our house within two hours. This is a threat to the safety of my family and is an embarrassment for a responsible citizen . Today, once again I received a call from a Arohi Sinha(mob. no. [protected]) from Tees Hazari Court, New Delhi(as stated by her). She told us that she has received a complaint file from Bajaj Finance Advocate R.K Chauhan(mob. [protected]) pertaining to an issue of loan taken by my wife which is absolutely impossible since she does not hold a Bajaj EMI card/account. Upon asking for the details of this complaint once again we were told us that the details are unavailable. She told us that the details are sealed and not open to us.

My wife has never purchased any goods through Bajaj Finance nor does she have any connection with the aforesaid company. I believe in light of the above events this is a case of Fraudulent Finance or a case of Identity Theft of my wife. After a little research online we found that there have been similar cases(links below):

1) https://www.consumercomplaints.in/bajaj-finserv-lending-repeated-fake-threats-fr...⇄
2) http://www.pathlegal.in/Harassment-from-Bajaj-Finance-Q[protected].php
3) http://www.icomplaints.in/fraud-on-the-name-of-loan-040435.html

Hello,
I would like to inform you that i have received an SMS from Bajaj Finserv regarding some EMI Card. When I installed the Bajaj Mobikwik Wallet app i found out that I had been given an emi card from bajaj finserv. In order to check whether the emi card is active and working i tried doing a transaction. But I received an error that My NACH form is not submitted. i request you people to please let me know what do i need to do in order to make purchase online through bajaj emi card.
My mobile number is : [protected] and Cust id is: 65644132
The message I received from Bajaj while trying to use the emi card was :
Dear MS. RENUKA KUMARI,

Your OTP request for Bajaj Finserv EMI Card ending 1909 has rejected. We would request you to visit our nearest branch and submit a fresh NACH mandate form for smooth processing of your future transactions.

For any further clarifications, do call us on[protected]call charges applicable)

Kindly activate my bajaj finserv emi card.

I Kamal Debbarma of Agartala, Tripura as iam the existing customer of bajaj finserv from last 2017 company provide me a EMI card and with those EMI card i have purchased a mobile of samsung j4 cost of Rs.9990 on 4th June 2018 at the time of purchase i have not taken any kind of Insurance and i have to pay Rs.1666 EMI per month for 5months against my loan account number U25DPF78364741 but after 7 days i have got a msg that against my above loan the insurance has been processed and i have to pay more Rs.1399. And on that time i have talk with an employee of bajaj finserv named SAIKAT SAHA and he advised me wrongly(call record have with me) that the problem will solve if i submit an application in Agartala, Tripura office after deduction of 1st EMI and regarding this above problem i have confirm so many times over phone with him and he always said the same thing.On his words i have submitted an application on
7th July 2018 and also after submission i have discuss with him on that time he was same on his words.But on today 19th June2018 when i arrived their office to know about my complaint status the person from helpdesk said to me that they cant do anything regarding this as i have not lodge an application within 15 days from the date of issue of Insurance. In this way employee named SAIKAT SAHA harassed me like this. I have also mail the matter to [protected]@bajajfinserv.in on 28th June 2018 via mail and also given mail to [protected]@bajajfinserv.in on 1st July 2018 but did not get any response regarding mail.
Now should I lodge an compaint against MR.SAIKAT SAHA to nearest police station or Should I complaint to Consumer Forum against bajaj finserv regarding the above matter for solve.

Hello Bajaj finserv,

It is ridiculous that daily 4 to 5 times, I am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

Kindly take necessary action for stopping phone call at my number else I will be forced to take action against Bajaj Finserv for disturbing me on and of[censored]sing several different numbers.

My Cell no is (+91) [protected] and please do not email me at [protected]@gmail.com with sales promotion materials. please unsubscribe me for your emailer address.

Thanks & Regards,
Lalit Kumar Adukai

Hello,

I have bought Dell Laptop from Retail Store in my city with bajaj finserv EMI card (Customer ID[protected] and they have added another loan “ Digital Fone Safe” (Loan Account No: 429DFS[protected] without my knowledge or confirmation. I have never asked for this nor was it notified. I have reached to bajaj finserve but no help. Can i have any contact person whom i can reach to resolve this or i will have to file with consumer court for this cheating.

Regards,
SELVAKUMAR S
+91 [protected]

Everyday I receive 4-5 automatic calls from Bajaj Finserv for Personal Loan.

Every time I block the number but its coming from different number every time.

Its frustrating when I am driving and call is coming with vibration !

Please help to resolve this issue. Bajaj Finserv should consider for all indian people.
We shall make some law for such issue happening in India.

Team,

I am really frustrated due to unprofessional behavior from your side...I have given the Mandate form along with Adhaar and and one cancelled cheque for NACH 6 months ago at finserve office at old delhi road, sector 14, Gurgaon but till now I am not able to use my card just because of NACH is not updated...

can you please do the needful I have received this card one year ago and till now I am not able to use this card.

Dear Team,

On 8th June 2018 – My application form was trashed in front of me by another representative of Bajaj housing, saying that my loan has been rejected.

In this case, I would need an invoice for the cheque which was passed for Rs. 1999/- as processing fee and cash of Rs. 1500/- was charged as documentation charges. In case if it is for legal verification, then I would expect a legal certificate from your advocate.

I’m highly disappointed with the behavior of the KishoreBabu and Vadivel who was initially in contact with me for loan processing, but later unable to contact either of them after receiving money from me for processing. Now I doubt if the money received for processing is for Bajaj or the sales team?

I, also as a corporate customer, was not treated in a professional manner by Kishore & Vadivel, I’m really worried on other customers who is interacting with them and would interact with them in future – This is not good.

It is not good for such a big & reputed financing company like Bajaj to have such employees who doesn't have proper ethics with the customer. In the worst case if no proper action is taken from Bajaj on this case - I would raise a customer grievance and would circulate the information that not to choose Bajaj Housing to my fellow colleagues and others.

I wasn't in India since 09th June’18 till last week – Hence unable to contact in person

My name is VIDYA sagar Reddy ANNAPUREDDY, I paid an amount of 4999 for elite card on 25 th June 2018. Still today I didn't get any benefits from bajaj finserv, before buying that card they promised so many offers but now at least they are not responding to my phone. So I decided to cancle my elite card and refund the same amount. My mobile number is [protected].

Please deactivate my bajaj finserv emi card as soon as possible because i don’t require that and it is lying idle and i got message that 117 amount will be deducted from my bank account. And when i am calling the customer care it always says all lines are busy. This card is of no use for me please deactivate it. My details are as follows

Name - partis sarathi ghosh
Mobile no - [protected]
Experia user id[protected]

I have a problem or query and i am not able to reach to a customer care executive.
This is cheating. They have kept only ivr in customer care number.
Customers cannot talk to anyone if they have a problem. I think this is a fraud act. I tried even email and it says they will get back to me in 2 business days.
I request all to stay away from this people because they will screw you up if you have any kind of issues in future.

Myself Budharap Pravin a customer of bajaj finserv registered with ph. No:

I previously had completed my emi's pinned with following lan ids:

Even after clearing the emis, bajaj finserv trying to get money from my savings sbi account (Linked to bajaj finserv).
The amount of 295/- has been withdrawn 1 times from my account with the below message.

23-oct[protected]oct-2017) to transfer
Chrg recvd-mandate fail txn dt.26/04/17bajaj fina 295.00

Requesting you to take proper actions against the issue and help me in getting my money (295/-) back to my linked bank account.

Dear Team,
I didn't buy the phone safe (CPP) of your company on that product that i am purchase from SHREE JALARAM MOBILE BORIVALI EAST.
I hamblly request you to please cancel it. As soon as possible. For the below mentioned detail.

NAME:- ABHIJEET RAMCHANDRA PARAB
MOBILE NO- [protected]

DIGITAL PRODUCT LANE NO:- Samsung A8 plus
PHONE SAFE LANE NO:- 405DFS80479320
PRODUCT DETAIL:-SAMSUNG A8+
PRODUCT PRICE:-36700
SCHEME:-10/2

N this month July 2018 bajaj finanace debited 295 rupees two time its shocking. With out my permission every time in my account debited 295 rupees for the investiment remidi.
So, please refund my money.
As soon as solve my problem my acount in sbi
Kindly help me to recover my money back from investment intermedi
Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know.

Sir/Madam,

Kindly refer the above said complaint number regarding the insurance of my mobile set damage repairing insurance settlement with mobile number [protected].
Please find the attached documents. Expecting prompt and fast response in this matter.

Kindly note my new phone number and email id for further correspondence related to the same.
Phone - [protected]

[protected]@gmail.com

Thanking You

Madhu Nair

Hi, My Name is TAPAN MONDAL, Card No:- [protected]. I am exits Bajaj Finance customer. I had completed lone 2 loans.
but I come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
Could you plz able to tell me what is reason was the card blocked. and what can i do for reactive my card again.

Thanks
TAPAN MONDAL
Mobile No:-[protected]

This is Anand S Kulkarni i had a consumer durable loan with bajaj finance long back its closed i have NOC certificate also but still my account is deducting with Rs 295/- in a day i got deducted 2 times. and monthly 3 deduction.

Tried calling many time to customer support number but no luck the # ivr process telling same thing again and again but didn't even connected to the executive...

please solve this issue asap.

My registered mobile number with loan account is +91-[protected]
Thanks,
Anand SK

Sir I was purchasing Panasonic led TV on 06.07.18 from Sudha cell Bilaspur (C. G.). In respect of this after using my bajaj finsery card the amount of Rs 90000/- has been dedecuted and message received from your end. But at the same day I have cancelled the same due to costly amount of led TV and after cancellation of this purchasing from Sudha cell the deducting amount not yet received in my card and showing 1, 41, 000/- balance amount
My bajaj finsery card no. xxxx9518

My name. Sunil Kumar Walmik
Date of birth. 02.01.74
Resident. Devnandan Nagar phase-2
Baima Nagaoi road Bilaspur

Hi,

I have closed my personal loan 2 months before in Bajaj Finserv. I send mail to cpgroups (HDFC Life standard insurance policy) to cancel my policy & refund the amount. As per my request they have closed my policy & send the refund to BAJAJ & they mail me to get the refund amount through Bajaj. For past one month I requesting the bank to refund the amount. Yet now I didnt get any answer from bank.

Please find the below mail received from Bank.
Quote:
Dear Sir / Madam,

Greeting From HDFCLife !!!

Kindly note that the below said policy has been already cancelled and
refund has been already processed.
Request you to please get in touch with master policy holder BAJAJ FINANCE
LIMITED for fund details.
For further clarifications, kindly contact us at
[protected],[protected],[protected] or email us at
[protected]@hdfclife.com.

Warm regards,
HDFC Life

Unquote.