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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 182

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S
Sreedhar Kalasapati
Jul 31, 2018
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Address: Hyderabad, Andhra Pradesh, 500084

Hi,

I paid rs.5000/- for elite card on 12th july and till now no update and no response. Whenever i m calling the call center, they are giving some number which is not working. No one is giving a proper answer regarding the same. Can i know who is the contact person or how to proceed to make a complaint on them if i don't get any response?

Sreedhar k
Bajaj Finserv customer support has been notified about the posted complaint.
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    maneeshmehrotra
    from Noida, Uttar Pradesh
    Jul 31, 2018
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    Address: New Delhi, Delhi, 110051

    I have taken a loan in 2015 for buying a freeze, installments for the same got completed in same year.

    All of suddent i have recieved a message that i have been charged for inactive emi card for rs. 99/+ gst

    I have never applied for the card nor i have recieved any card, why i have been notified with this message, while trying to reach out on their customer care number there is no way to get across any representative it is only ivr which interacts with you.
    Bajaj Finserv customer support has been notified about the posted complaint.
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      A
      abpatil
      from Bengaluru, Karnataka
      Jul 30, 2018
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      Never ever go for home loan with Bajaj Finserv. Company shows you stars until you take loan. Once the loan started (you are trapped fully), company will start charging abnormally and start troubling you mentally and never ever provide solution to problems that they have create intentionally.

      Issues i'm facing with this company:
      1. When taking loan company assured me of giving top up loan of 800000 but issued only gave 400000 and started charging EMI for full 800000.
      2. I asked them to cancel the remaining 400000 loan, but they don't seem to cancel it.
      3. 15k gift voucher for PayTM promised which is still not given.

      I've been struggling since the time I took loan to get these things addressed, but company is not at all bothered. They have such a bad service desk that always lie just saying we tried to reach you but no response. Be careful with this company. For any loan rely on other banks, suggest don't go for this company.
      Bajaj Finserv customer support has been notified about the posted complaint.
      Order a sofa on emi but received different product even after waiting for a month and raised a complain to the shopkeeper so he is now denying now about the wrong delivery.
      Request you to kindly. Return us our money back. It's a fraud deal.
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        R
        Raval Balvant
        from Ahmedabad, Gujarat
        Jul 30, 2018
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        Resolved

        Address: Ahmedabad, Gujarat
        Website: bajaj finserv

        Dear sir
        Please kindly cancel this insurance plan
        Name. Nagaraj
        Ph. [protected]

        Insurance applied with loan application no. 5K4CEC82927789 is currently in process. Policy name: DIGITAL FONE SAFE, Policy owner name: RAVAL BALVANT JAYANTIBHAI, Premium: Rs. 1, 104, Click here http://bit.ly/2nyKU6c to know more about your insurance product. Regards, Bajaj Finserv
        Aug 1, 2018
        Complaint marked as Resolved 
        No call, no email has come from bajaj finserv .and my problem is not solved
        Bajaj Finserv customer support has been notified about the posted complaint.
        Jul 30, 2018
        Updated by Raval Balvant
        please come fast
        my EMI date is near after 3 day
        Dear friends you will be surprised that i had to face mental harassment as my fd certificate was recd nearly a month after i made the deposit now i asked them to return my principal amount without paying interest which they have refused

        not only they are fault but not very investor friendly
        Dear mam and sir
        I m Rajesh Keshava
        I requested unblock my Privilege EMI card as fast as possible...we want to parchase Mobile pls unblock fastly...

        Please i reqvested unblock my card as well as posible... thnk you

        rajeshkeshava
        [protected]
        I have logged to DIGITAL FONE SAFE insurance policy to my laptop... Till now am not recieved any mail from this company policy no: IM1978774 AWB NDA6192901... Please requesting to cancellation of this policy. I don't need this policy... It's a fake
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          M
          Mohit Rustgi
          from Delhi, Delhi
          Jul 30, 2018
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          Address: New Delhi, Delhi, 110085

          My Name is Mohit Rustgi, I have a personal loan with Bajaj Finserv with loan number 401SPL65709121, I am not able to make tha payment against this loan last month due acute financial crysis, I already informed to bajaj after one of the person Mr. Rajesh Pandey([protected], [protected]) of bajaj collection department called up to my father and harrasing and threatened to my father and using abusive language on call, Acutally my father is heart patient, After that i got the collection person's contact number from my father and i called to him, at that time he was drunk and he used abusive language with me and he told that, " Tu agar mere hath aa gya teri jindagi kharab kr dunga, tujhe abi pta ni h m kitna bada badmash hu,

          I DEMAND to you that if you require to do collections please do it but in a civilized way and as per the law of the land, these strong arm tactics are not acceptable.

          Regards,
          Mohit Rustgi
          [protected]
          Bajaj Finserv customer support has been notified about the posted complaint.
          Please unblock my card I have already paid all your payment please check it and reply
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            V
            vidhiya K
            from Uttiramerur, Tamil Nadu
            Jul 30, 2018
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            Address: 635802
            Website: Bajaj Finserv

            Hi sir,

            I didn't apply any emi card in bajaj finserv, but i have noticed there is two emi cards in my name.
            Without my information bajaj finserv made this.
            Regarding emi card i didn't get any call or letter from them, even i didn't get the card also.
            I don't know how they issued.
            When i checked in bajaj finserv portol, its shows two emi cards in my name.
            I need the answer from bajaj finserv.
            I tried to call customer care, there is no response. Call not connected.

            Regrads,
            Vidhiya.
            Bajaj Finserv customer support has been notified about the posted complaint.
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              D
              Dilipkumar Parmar
              from Vadodara, Gujarat
              Aug 2, 2018
              Resolved
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              Resolved

              Address: Vadodara, Gujarat, 390024

              Dear sir
              Maine elite card ke leye paid kiya he 4999 26/07/2018 ko but abhi tak koi Ripley nahi mila so pls muje koi card nahi chaiye mere paise vapis karavo ya to muje elite card ke liye update lene ke liye contect numbers ya mail id ya koi rasta batavo sir jese me apna paise vapis dilavo ya card ka updates dilavo...
              email address
              [protected]@gmail.com
              Pls Ripley me..
              Sep 22, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Aug 22, 2018
              Bajaj Finserv Customer Care's response
              Dilipkumar Parmar, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                S
                Sp4444
                from Kakinada, Andhra Pradesh
                Jul 30, 2018
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                I had taken a mobile mi note 5 pro from flipkart on bajaj digital emi card the transaction was not completed no phone calls were came to approve my transaction but after 2 days ₹549 has been deducted from my account without my permission the customer care are not receiving my phone calls so where should i complain and please refund my deducted amount
                Bajaj Finserv customer support has been notified about the posted complaint.
                Dear Bajaj your employee behaviour is very bad he call me and his behaviour is too bad the employees name is vipul Jain his no is [protected] and I request to ur company please do something about this matter. Because this kind of behavior is not done it can't be tolerate
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                  S
                  Suman Raj Singh
                  from Kolkata, West Bengal
                  Jul 29, 2018
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                  Address: Howrah, West Bengal, 711106

                  Dear bajaj,

                  I am raj pratap singh. Why you are not understand. I dont want insurance policy and i dont have time to visit your brach. I all ready given mail id for thi no. [protected]. 1 week ago. I dont know you people why not cancel my policy. I also contact this no.[protected]. For cancel the insurance policy but your excutive dont pick my phon 2 days contineuw i calling. Please i request you pls cancel my cpp asset care policy. My loan insurance application no. 410ctb80510882 please cancel. Policy name cpp asset care. You know i contnieuw give you mail for 2 weeks to cancel my insurance policy. Beacause youe executive calling me for varification and they activate the insurance policy which i dont want. Please i request you please understand my situation. Please cancel the insurance policy pls. My email id [protected]@gmail.com. I am your new custmer. Pls help pls cancel policy i dont want pls understand.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  My loan application no . U24DFS82512718. Recently i got one message from bajaj finserv that say your digital fone safe policy is currently in process.but i don't want that insurance .please cancel the insurance as soon as possible .
                  Our agent called me while speaking only they sent a mail and paid 4999 they told 3 lack limit and 26k vouchers are provided from last one week no response from [protected]@bajajfinserv.in, greavince, no customer support no proper response my transaction number is nhmp [protected]
                  My name is Arijit Garai. if not resolved mote consumer forum also.
                  Dear Customer,

                  Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                  Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                  Regards,
                  CPP Team
                  My loan account no.410CTB84912083 . Today after login my bajaj account seen add cpp tele Binding loan added but I am not apply any this type policy so, i don't want that insurance .please cancel the insurance as soon as possible .
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                    J
                    jagnanyak
                    from Patna, Bihar
                    Jul 29, 2018
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                    This is to inform you that I have purchased a plasma TV on 11/01/2013 financed by Bajaj FINSERVE and and we have completed the EMI the on 05/10/2013. We informed such on 25/10/2013 to issue a no due certificate which you did not.
                    You had deducted an amount of Rs.117 as annual inactive fees without my permission from my bank account in 2018.
                    Please deactivate the card and refund the amount immediately to my bank account and inform us.
                    SF Deal ID: SF8077360
                    NAME: Anand Kumar Jagnany
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Aug 16, 2018
                    Updated by jagnanyak
                    With reference to above as filed a complaint on July 29, 2018, about Plazma TV.. Please refund the amount as soon as possible and inform us accordingly.
                    Aug 25, 2018
                    Updated by jagnanyak
                    With reference to above as filed a complaint on July 29, 2018, about Plazma TV.. Please refund the amount as soon as possible and inform us accordingly.
                    Aug 31, 2018
                    Updated by jagnanyak
                    With reference to the above..
                    Please do the needful and credit back Rs.117 to our account immediately...
                    Sep 04, 2018
                    Updated by jagnanyak
                    With reference to the above pls revert back re.117 as soon as possible as per told by u.
                    This is to inform you that I have purchased a plasma TV on 11/01/2013 financed by Bajaj FINSERVE and and we have completed the EMI the on 05/10/2013. We informed such on 25/10/2013 to issue a no due certificate which you did not.
                    You had deducted an amount of Rs.117 as annual inactive fees without my permission from my bank account in 2018.
                    Please deactivate the card and refund the amount immediately to my bank account and inform us.
                    SF Deal ID: SF8077360
                    NAME: Anand Kumar Jagnany
                    Oct 13, 2018
                    Updated by jagnanyak
                    This is to inform you that I have purchased a plasma TV on 11/01/2013 financed by Bajaj FINSERVE and and we have completed the EMI the on 05/10/2013. We informed such on 25/10/2013 to issue a no due certificate which you did not.
                    You had deducted an amount of Rs.117 as annual inactive fees without my permission from my bank account in 2018.
                    Please deactivate the card and refund the amount immediately to my bank account and inform us.
                    SF Deal ID: SF8077360
                    NAME: Anand Kumar Jagnany
                    Sir,
                    My EMI card is blocked pleise activete my card.
                    My Name _ GANESH MANDI.
                    CARD NO_ [protected] .
                    VALID _ 10 /2025
                    Mobile no- [protected]
                    Thanking you
                    Please send me the card as soon as possible and help me out to carry on my electronic shopping
                    My account has insufficient balance hence I got a message ECS transaction of Rs 117 towards TCPF Bajaj finance from account XX0872 has been returned due to insufficient balance.
                    Please revert the amount as soon as possible in my bank account.This is to inform you that I have purchased a plasma TV on 11/01/2013 financed by Bajaj FINSERVE and and we have completed the EMI the on 05/10/2013. We informed such on 25/10/2013 to issue a no due certificate which you did not.
                    You had deducted an amount of Rs.117 as annual inactive fees without my permission from my bank account in 2018.
                    Please deactivate the card and refund the amount immediately to my bank account and inform us.
                    SF Deal ID: SF8077360
                    NAME: Anand Kumar Jagnany
                    jagnanyak's [Complaint's author] reply, Nov 29, 2018
                    Thanks, We reiterate that this time no lapses will occur and the amount is definitely credit Ed to my account immediately with the deactivation of the EMI card.
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                      R
                      Ritesh Marne
                      from Mumbai, Maharashtra
                      Jul 29, 2018
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                      Address: 411038

                      मी बजाज फिन्सरव या फिनान्स कंपनी कडून कर्ज घेतले माझ्या घरावर. तेरा महिने हप्ते नियमित देत आलो. चौदाव्या महिन्यात मला हफ्ता भरणे शक्य नाही झाले तर या एका हफ्त्या साठी बजाज फिन्सरव मधून मला दिवसातून वेगवेगळ्या नंबर वरून कमीत कमी पाच ते सात फोने यायला लागले. मी हा एक हफ्ता नाही भरू शकत आहे हे कळल्यावर तर हे फोने धमकीचे व्हायला लागले. बजाज फिन्सरव चा एक माणूस घरात येऊन बसायला लागला. मला फोने वर शिव्या देणे वाईट साईट बोलणे घरातल्या वस्तू विका किंवा डाग दागिने विका पण हफ्ता लगेच भरा असे बजाज फिन्सरव ची माणसे बोलू लागली. एक सात ते आठ दिवस मी तरीही हफ्ता नाही भरू शकलो तर मग मला त्यांच्या वाकडेवाडी येथील ऑफिस ला बोलावले, तिथे केबिन मध्ये तीन माणसांनी मला घेरून पैसे आताच मागावा नाहीतर घरातल्या सगळ्यांना असेच इथे बसवून ठेवू अशी धमकी देत दीड तास त्या केबिन मध्ये बसवून ठेवले. बार मी हफ्ता भरतो पण वेळ लागेल थोडा म्हटल्यावर घर लगेच रिकामे करा आणि हफ्ता भरेपर्यंत घराची चावी आमच्याकडे जमा करा अशी धमकी बजाज फिन्सरव च्या माणसांनी दिली. खूप विनवण्या केल्यावर त्यांचा एक माणूस माझ्या बरोबर माझ्या घरीच बसून राहिला. शेवटी खूप प्रयत्न करून ओळखीच्या माणसांकडून उसने घेऊन मी पैसे दिले तेव्हा बजाज फिन्सरव चा माणूस घरातून गेला.
                      मला प्रश्न पडलाय कि एवढे अधिकार खरंच या बजाज फिन्सरव ला दिलेत का आपल्या गव्हर्नमेंट नि? आणि जर हीच पद्धत आहे वसुलीची अगदी एकच हफ्ता राहिला तरी तर जसे शेतकरी आत्महत्या करतात तसे लवकरच कर्ज घेतलेले ग्राहक पण करायला लागतील.
                      आता माझ्या मित्रानो तुम्हीच ठरवा गोड गोड बोलून कर्ज देणाऱ्या बजाज फिन्सरव कडून कर्ज घ्यावे का कारण कर्जाच्या कालावधीत कधीतरी अशी वेळ येऊ शकते जेव्हा एखादा तरी हफ्ता राहून जातो ज्यावेळेला बजाज फिन्सरव ची माणसे तुम्हाला मरण यातना काय असतात हे नक्कीच जाणवून देतील तर खूप विचार करा आणि जमलेच तर यांच्या कचाट्यात सापडू नका.
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Hi,
                      I'm Hari Prakash Joshi,
                      24th May2018 mil mene 4999 rs Elite card ke liye online transfer kiya tha but aaj 28 July tak bhi bajaj finserv ne mujhe elite card nahi diya or nahi usse jude huye offers.
                      Mujhe mera pesa refund kare ya Elite card with offers den.
                      Anytha me nyaypalika ka sahara lunga.
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                        A
                        avishek_roy
                        from Kolkata, West Bengal
                        Jul 28, 2018
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                        Address: Kolkata, West Bengal, 700059

                        Team bajaj finserv,

                        Recently i saw a line item in my bank account that an amount of rs. 117 has been deducted from my account on 25th july 2018. My bajaj finserv loan for a consumer product was closed on september 2017 and i don't have any outstanding emi for any loan from bajaj finserv.

                        I have been a part of this bajaj finserv since 2012, but never before my money has been deducted. I totally don't understand that after 6 years, you are charging irrelevant charges to your consumers.

                        Here's something i would like you to do.

                        1. Kindly refund my rs. 117 back into my bank account.

                        2. If refunding the above mentioned amount is directed to blocking the existing emi card, i would certainly ask you to block it immediately and share a notification to me via e-mail or sms.

                        If deducting the amount was prompt and quick, please treat this as equally urgent.
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          ravindra1983
                          from Chennai, Tamil Nadu
                          Jul 28, 2018
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                          Please deactivate my bajaj finserv emi card as soon as possible because i don’t require that and it is lying idle and i got message that 179 amount is deducted from my bank account. And when i am calling the customer care it always says all lines are busy. Please refund my money back.
                          This card is of no use for me please deactivate it. My details are as follows

                          Name - ravindra madhukar patil
                          Mobile no - [protected]
                          Experia user id - 9263343
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            D
                            dnvdrsngh
                            from Amritsar, Punjab
                            Jul 28, 2018
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                            Without my knowledge, a policy named "life insurance phone binding" has been activated. Name - devendra singh.. Registered mob no. [protected].. Email id - [protected]@hotmail.com
                            I want no deduction of any amount from my account for this policy. I want to cancel it.
                            I got a message quoting that an amount of about 1500rs on 02/aug/2018.
                            How can the company activate any such things without informing customers!
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Response is too bad any thing to ask they told complain through email by your self and also come again and again to the office but solution no problem can solve
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                              sathya12333
                              from Bengaluru, Karnataka
                              Jul 27, 2018
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                              Address: 5

                              Hi, i was not intended to take a loan in the bajaj personal loans.But one sales representative repeatedly calling me saying that they will provide me flipkart vouchers of 9 thousand and three thousand from the india lends after disbursal of loan.which indialends has given me the voucher as promised but bajaj has not given me any voucher till date. Fraudlent lady Nuzhath Neha(sales representative) is trapping common people on giving false hopes of vouchers though they have no intention on taking loans.

                              Please take action on these fraudlent lady Neha (contact number: [protected]) who is trapping common innocent people to meet her targets.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                A
                                Abhilesh Saxena
                                from Mumbai, Maharashtra
                                Jul 27, 2018
                                Resolved
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                                Resolved

                                Address: Nagpur, Maharashtra, 440034

                                Myself shivkumar shaligram saxena has not used bajaj finserv emi card from last 3 years. And cards is also expired. But still also same company issued warning message of 117 rs deduction and they actually deducted it. How can any company deducted money when service is not activated. Plz help and go through the solution and returen money and plz never again repaet such thing to any consumer who already deactivated the service
                                Sep 4, 2018
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 28, 2018
                                Bajaj Finserv Customer Care's response
                                Abhilesh Saxena, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                                  D
                                  deepamar20
                                  Jul 27, 2018
                                  Resolved
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                                  Resolved

                                  Address: 48335

                                  Hello,

                                  I don't have any pending emi or any outstanding for any of the bajaj finance. Even though, below transactions are performed on my saving account.

                                  Please credit back the debited amount as early as possible

                                  20/02/17
                                  Ecs d-tpcf bajaj finance[protected] [protected] 20/02/17
                                  Rs. 99

                                  22/02/18
                                  Ecs d-tpcf bajaj finance[protected] [protected] 22/02/18
                                  Rs. 117
                                  Aug 28, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 28, 2018
                                  Bajaj Finserv Customer Care's response
                                  deepamar20, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                                    J
                                    jayant kokil
                                    from Mumbai, Maharashtra
                                    Jul 26, 2018
                                    Resolved
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                                    Resolved

                                    Address: 431136

                                    My desr respectef sir,
                                    My emi card with bajaj finance limited since a yeaer but now i dont want to continue my card so i request you to please close or deactivate my card card information is given belo.
                                    My bajaj finance card numberis - existing member identification (Emi) card no. Xxxxxxxxxxxx3299, &my customer id 21265344 i would like to request you to please deactivate this card and obilidge i do not require any such card. Please look into this matter &do the needful once again i request to close my emi card thanking you, yours faithfully jayant kokil. Aurangabag
                                    [protected]
                                    Aug 28, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 28, 2018
                                    Bajaj Finserv Customer Care's response
                                    jayant kokil, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                                      D
                                      Darshan Chavan
                                      from Mumbai, Maharashtra
                                      Jul 26, 2018
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400101
                                      Website: bajaj.fivserve

                                      As per your sms as on 26/07/18, installment dishonor of 400/- are still outstanding in your loan no 405dpf15160186. & will be present in 1-3 days. Thanks - bajaj finance.
                                      Hello, i am already pay this amount. Your company already deduct amount from my account without inform me. Ur company get prodding the customer.
                                      Your sms from me after 4 to 5 month later. Mean while you are all sleeping or dead. So pls dont disturb again. Other wise you get pentallaty for this.
                                      Reply me on [protected].
                                      If you deduct payment from my account, then i will do next step as i am capable. Oki. I ready send email before this. Don ignore it.
                                      Sep 6, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 28, 2018
                                      Bajaj Finserv Customer Care's response
                                      Darshan Chavan, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                                        Y
                                        Yogesh Bangia
                                        from Gurgaon, Haryana
                                        Jul 26, 2018
                                        Resolved
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                                        Address: Karnal, Haryana, 132001

                                        I want to deactivate my bajaj finserv emi card.
                                        My experia id is : 10398000
                                        I have no pending emi to pay.

                                        I was promised that this card is free when i have taken it few years back
                                        But now they are charging annual inactive fee of rs. 117/-. I do not want to pay any annual inactive fee. Please deactivate the card immediately if the terms and conditions have changed, which i am not informed or aware of.

                                        My email address is : [protected]@gmail.com
                                        Registered mobile number is : [protected]
                                        Aug 30, 2018
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 28, 2018
                                        Bajaj Finserv Customer Care's response
                                        Yogesh Bangia, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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