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Bajaj Finserv Complaints & Reviews

1.6
Updated: Nov 20, 2025
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Bajaj Finserv reviews & complaints page 235

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R
Rangarajan1957
from Hyderabad, Telangana
Oct 29, 2017
Resolved
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Address: Hyderabad, Andhra Pradesh
Website: ECS updatio in Bajaj finservices

New nach form submitted for loan ac no 4000cd48780633 and explained the matter. Pl refer my complaint for the above loan ac. It seems the details submitted at panjaguta office 25 days back has not been updated. What your staff are doing. Nee sb ac no [protected] instead of [protected]. Pl update for ecs clearing due on
5.11.17
Srangarajan
Dec 6, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Oct 24, 2017
Srikanth Reddy banala's response
Please very urgent
Oct 24, 2017
रवि मंगला मधुकर मोरे's response
UnBlocked EMI card [protected]
Oct 24, 2017
रवि मंगला मधुकर मोरे's response
EMI card [protected] please unblocked
Verified Support
Oct 31, 2017
Bajaj Finserv Customer Care's response
Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
Verified Support
Oct 31, 2017
Bajaj Finserv Customer Care's response
Hi your request is under process. We will get in touch with you within 48 hrs.
Verified Support
Nov 02, 2017
Bajaj Finserv Customer Care's response
Hi Srangarajan, Greetings from Bajaj Finserv! As discussed we are working on your request. Request you to allow us additional 24 to 48 hours to resolve.
Verified Support
Nov 03, 2017
Bajaj Finserv Customer Care's response
Hi Greetings from Bajaj Finserv ! as discussed details regarding your query has been sent to your email id.
The Status of my EMI card is Inactive, this request is to Activate my EMI Card.

emi nach update reg - Comment #2899469 - Image #0
Bajaj Finserv Customer Care's response, Oct 31, 2017
Verified Support
Hi, Greetings from Bajaj Finserv! kindly DM your registered contact details or write to us at [email protected] you.
Bajaj finserv emi card - Narayan Sharma
Card no.[protected]
Mobile no. [protected]
Bajaj Finserv Customer Care's response, Oct 31, 2017
Verified Support
Hi, Greetings from Bajaj Finserv! Kindly specify your exact query to assist you further.Thank you.
EMI card blocked [protected] please unblocked this EMI card
Bajaj Finserv Customer Care's response, Oct 31, 2017
Verified Support
Hi, Greetings from Bajaj Finserv! We regret to inform you that your EMI card ****4847 has been permanently blocked inline with our credit norms.
Dear Sir, My EMI card no.[protected]. This Card is Blocked please unblocked EMI card. 2 consumer loan in my card 407CDD21381595 & 407EWC21381630 all paid penalty is date 15/05/2017 Please unblocked My EMI Card.
Bajaj Finserv Customer Care's response, Oct 31, 2017
Verified Support
Hi Srikanth Reddy banala, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
Bajaj Finserv Customer Care's response, Oct 31, 2017
Verified Support
Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
My card is blocked please unblock My card please urgent no emi pending in my card but way my card blocked
Name: Srikanth Reddy Banala
Card no:[protected]
Cust id: 40906218
Mobile no:[protected]
Bajaj Finserv Customer Care's response, Oct 31, 2017
Verified Support
Hi Srikanth Reddy banala, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
Bajaj Finserv Customer Care's response, Oct 31, 2017
Verified Support
Hi, Greetings from Bajaj Finserv! We regret to inform you that your EMI card ****3698 has been permanently blocked inline with our credit norms.
My card is not working from last 6months
Bajaj Finserv Customer Care's response, Oct 31, 2017
Verified Support
Hi, we regret the inconvenience caused! kindly DM your registered contact details or write to us at [email protected] you.
Hi,

I keep getting calls from Bajaj Finserv everyday 5 to 6 times regarding some loan offers. I am frustrated and this has become a big NUISANCE among hectic schedule. My number[protected]

Pls stop calling us from Bajaj Finserv else I am forced to go to consumer court.

Sudarshan.
Bajaj Finserv Customer Care's response, Oct 31, 2017
Verified Support
Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
Bajaj Finserv Customer Care's response, Nov 1, 2017
Verified Support
Hi, Greetings from Bajaj Finserv! we tried reaching you at ******4302 multiple times but the call was disconnected and also tired to connect you at *******5554 but could not connect. With reference to your post we regret the inconvenience caused. We would like to inform you that on the basis of your request we have listed your mobile number ******4302 in our records. We request you to kindly bear with us for 48-72 hours to get our records updated.Confirmation has been sent to your email id.
Why my card is block???
Sir with regarding to you my bajaj emi card is blocked
Name:sk mastan vali
Card no:[protected]
Valid from:08/15
Valid thru:08/25
Customer id:4754152
Sir pls unlock my card
Sir kindly look in to the matter and solve the card problem
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    H
    Harsh7839
    from Ghugus, Maharashtra
    Oct 29, 2017
    Resolved
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    I bought an iphone 5s in august 2015 on emu by you. I lied the services. But now i am getting 5-6 calls daily from you about to take loans. I don’t need any loan. It’s been an year science you people are irritating me everyday my number is.[protected] pls stop calling me. If i need any services i will approach bajaj finserv first as you have the best services but pls stop calling me. I have also told this to your executive but they are not ready to stop calling me. So pls stop calling or else i will have to take legal actions against you
    Dec 2, 2017
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Oct 25, 2017
    Abhi0802's response
    Sir my card no [protected] expired on 10/15 pls extend the validity
    Verified Support
    Oct 31, 2017
    Bajaj Finserv Customer Care's response
    Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
    Verified Support
    Nov 01, 2017
    Bajaj Finserv Customer Care's response
    Hi Greetings from Bajaj Finserv ! we tried reaching you at *******6212 and ******1257 but our call went unanswered. With reference to your post we regret the inconvenience caused. We would like to inform you that on the basis of your request we have listed your mobile number ******6212 in our records. We request you to kindly bear with us for 48-72 hours to get our records updated
    Sir my card expired on 10/ 15 please extend the validity of my card.card no [protected]
    Bajaj Finserv Customer Care's response, Oct 31, 2017
    Verified Support
    Hi, Greetings from Bajaj Finserv! With reference to your post we would like to inform you that we have already extended your card validity till 10/22.Please feel free to call or write to us at [email protected] you.
    Almost cleared 30000 loan and got clearance certificate and confirmed the payment., but this people suddenly raised the 700/- balance and cased about it! And for just 700rs these talking very rudely warning again and again using words like police, court & fine and all.. I hope you need to take action over this issue.
    Bajaj Finserv Customer Care's response, Oct 31, 2017
    Verified Support
    Hi, we regret the inconvenience caused! kindly DM your registered contact details or write to us at [email protected] you.
    Constantly getting automated calls and sms on my number [protected] on daily basis for different types of loans from bajaj finserve. Anybody can imagine my pain when I have to leave all my works to keep pick up a call which turns to be from bajaj finance. This is despite my no is DND registered. Hope complaing here will resolve my issue.
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      A
      akrai
      from Wardha, Maharashtra
      Oct 29, 2017
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      Address: New Delhi, Delhi, 110075

      Vehicle reg. No. Car no. Dl6cl 3423, wagon r

      My car met with an accident on 07.05.2017. I applied for an accidental claim within a week from the date of accident and given my car for repairing at motor art, dwarka, sec 14, new delhi on 07.05.2017.

      It is almost 6 months from the incident, but yet i have not received any status of my claim. Please note my complaint against the concerned staff / department and do needful to pass my claims as soon as possible.

      I am not given any status of claim by your company. This much delay for passing a claim and non cooperation by your staff is not acceptable.

      Thanking you,

      Angad rai
      Mob. No. [protected]
      Bajaj Finserv customer support has been notified about the posted complaint.
      Bajaj Finance debited my bank account for not using their EMI Card which was issued when i took the first consumer loan that is after 2 years. i can agree if there is any charges for issuing the card. when i checked the company mentioned as their policy. they playing with the fine prints as terms and conditions.
      Bajaj Finserv Customer Care's response, Oct 31, 2017
      Verified Support
      Hi, Greetings from Bajaj Finserv! Kindly share bank statement in pdf format at [email protected] to assist you further.Thank you.
      Name:S.Senthilvelavan
      Card no: [protected]
      Bajaj Finserv Customer Care's response, Oct 31, 2017
      Verified Support
      Hi Senthilvelavan, Greetings from Bajaj Finserv! Kindly specify your exact query to assist you further.Thank you.
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        S
        sumitm84
        from Kolkata, West Bengal
        Oct 29, 2017
        Resolved
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        Address: 711109

        Hello

        I have paid all outstanding account. The account status is cloed but i have not received noc. I am still getting emi aleart from bajaj.

        Loan account: 4100cd33379808 and 410bew33379862.

        I have made cash payment of 3265.00 and 1356.00 for mentioned accounts. They told me they will provide noc on next day. I made this payment on 26.10.2017. I need fare resolution. Please help me.
        Dec 5, 2017
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Oct 31, 2017
        Bajaj Finserv Customer Care's response
        Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
        Verified Support
        Oct 31, 2017
        Bajaj Finserv Customer Care's response
        Hi, Greetings from Bajaj Finserv! As discussed details has been sent to your email - id.Thank you.
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          R
          Ramesh KM Rami
          from Hunsur, Karnataka
          Oct 28, 2017
          Resolved
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          Address: 560100
          Website: [email protected]

          Hai,
          Ian ramesh k m.
          My email id changed is
          [protected]@gmail.com.
          My bajaj emi card no.[protected].
          My contact no:[protected].
          Reason:emi card unblock.
          I don't pending any single emi and no cheque bouncing also but my emi card is block i don't know. Please unblock my emi card. Do the needful. I first took lg led that's loan clear. Then after i took lg refrigerator that's already 3 months left another 5 months is their. But i don't aly late payment cheque bounce how my card block i don't know. So please do the needful. Sir.
          Dec 3, 2017
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Oct 28, 2017
          Updated by Ramesh KM Rami
          Bajaj EMI card unblock
          Verified Support
          Oct 31, 2017
          Bajaj Finserv Customer Care's response
          Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
          Verified Support
          Oct 31, 2017
          Bajaj Finserv Customer Care's response
          Hi Ramesh, Greetings from Bajaj Finserv!As discussed your EMI card *****7509 has been permanent blocked due company inline policy.regarding your concern get in touch with police department.Thank you
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            V
            Vijaykaranjkar
            from Pune, Maharashtra
            Oct 28, 2017
            Resolved
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            Resolved

            Address: Nashik, Maharashtra, 422009

            We have made a online purchasing on flipkart site against bajaj emi card dtd. 23.09.2017, but during the transaction the payment was not received by the flipkart and due to the wrong code the payment got rejected by bajaj finserv.

            Even after this bajaj finsev have created a loan account and demanded for the payment.

            I had wrote the complaint to [protected]@bajajfinserv.in many times but they have not giving me the positive response and they have not contacted me on phone.

            I would like to request you to resolve this issue before the first emi (On 05.11.2017).

            Regards,
            Vijay g karanjkar - [protected]
            Dec 10, 2017
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Oct 31, 2017
            Bajaj Finserv Customer Care's response
            Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
            Verified Support
            Oct 31, 2017
            Bajaj Finserv Customer Care's response
            Hi your request is under process. We will get in touch with you within 48 hrs.
            Verified Support
            Nov 02, 2017
            Bajaj Finserv Customer Care's response
            Hi Vijay, Greetings from Bajaj Finserv! As discussed we are working on your request. Request you to allow us additional 24 to 48 hours to resolve.
            Verified Support
            Nov 08, 2017
            Bajaj Finserv Customer Care's response
            Hi Greetings from Bajaj Finserv ! as discussed details regarding your query has been sent to your email id.
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              ganesh.soni123
              from Pune, Maharashtra
              Oct 28, 2017
              Resolved
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              Address: 411057

              I am your customer already. I am not interested in any further loan from you, as you have changed the terms and conditions of the first loan while repaying. I don't wish to discuss those details here.

              I get like 5-6 calls everyday from your side about personal loan and about top up loan. I am not interested in any further loan, please remove my number from the system. My number is [protected]
              Dec 10, 2017
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Oct 31, 2017
              Bajaj Finserv Customer Care's response
              Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
              Oct 31, 2017
              Updated by ganesh.soni123
              I just now received a call from Bajaj Finsav asking the complaint. I told him that I get too many calls from your side. He said that there will not be calls from us anymore, in a tone like he is doing a fever to me by not calling. My number is DND and still you call, when I complaint, you do a fever of not calling. Seriously...
              Verified Support
              Nov 01, 2017
              Bajaj Finserv Customer Care's response
              Hi, Greetings from Bajaj Finserv! we tried reaching you at ******4646 but could not connect. With reference to your post we regret the inconvenience caused. We would like to inform you that on the basis of your request we have listed your mobile number ******4646 in our records. We request you to kindly bear with us for 48-72 hours to get our records updated.Confirmation has been sent to your email id.
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                K
                Kishor_Bobade
                from Mumbai, Maharashtra
                Oct 27, 2017
                Resolved
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                Address: Mumbai City, Maharashtra, 400705

                Dear sir,

                Please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card deducted rupees 117 from my bank account without my permission. Please deactivate this card as soon as possible. Also please credit rs.117 /=to my bank account. You are requested to inform me by sms/email/mobile phone

                Card no: [protected]
                Experia id: 11892963
                Name : kishor dattatray bobade
                Mobile : [protected]
                Nov 28, 2017
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Oct 27, 2017
                Bajaj Finserv Customer Care's response
                Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                Verified Support
                Oct 28, 2017
                Bajaj Finserv Customer Care's response
                Hi, Greetings from Bajaj Finserv! We wish to inform you that we are working on your query . We will call you back on Monday 30th Oct 2017. Thank you.
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                  C
                  chandra pratap singh rajput
                  from Delhi, Delhi
                  Oct 27, 2017
                  Resolved
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                  Resolved

                  fraud

                  Address: New Delhi, Delhi, 110033

                  Fraud loan

                  Dear
                  Sir/madam

                  Mujhe bajaj finserv se vikram sharam mobile no [protected] se call aaya ki aapko bajaj finserve loan dene ke liye select kiya hay mujhe bar bar call kar ke vikram ji ne mujhase apply karwa our mere se security ke name per 78428 rupya juma karwaye bank me his bank me paisa transfer kiya uska detail insind bank a. C holder name national corporation
                  A. C no[protected]br...
                  +5 photos
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                  S
                  Sekhar Ray
                  from Kolkata, West Bengal
                  Oct 27, 2017
                  Resolved
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                  Resolved

                  My emi card no is [protected] valid from 9/13 till 9/23.
                  Since i am not using the card & incurring inactive fee, i would like to surrender the same immediately. (Experia id[protected]. A necessity emerged 3 years back to buy a consumer durable & the shop organised this card to avail installment payment. Presently there is no requirement. But to my utter dismay, an inactive fee of 117.00 was debited to my account.

                  Request to cancel the card with immediate effect. Otherwise, the the matter will be referred to consumer forum.

                  S. Roy
                  Nov 30, 2017
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 27, 2017
                  Bajaj Finserv Customer Care's response
                  Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                  Verified Support
                  Oct 30, 2017
                  Bajaj Finserv Customer Care's response
                  Hi Sushoban, Greetings from Bajaj Finserv! As discussed as per your conformation EMI Card****7874 has been blocked..Complete detail share under SRN***0464. Thank you
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                    A
                    abhineet2085
                    from Bengaluru, Karnataka
                    Oct 27, 2017
                    Resolved
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                    Resolved

                    Hi,

                    Yesterday, i have noticed that rs.117/ has been debited without any authorization from my citibank saving account.

                    I am shocked to see this, please reverse and credit it back to my bank account.

                    Please let me know why and by whose authorization have you debited this amount.

                    I have nothing pending with bajaj finserv. I don't have any loans with you.

                    I expect the amount to be credited to my citibank account immediately with proper explanation from your end.

                    Transaction detail is shared below:
                    Transaction date: [protected]
                    Transaction amount: 117 rupees
                    Transaction type: debited
                    Transaction description: paid to tpcf bajaj finance: 4009117:billjunction payments limited refno:[protected] ref no :[protected]
                    Reference number:[protected]

                    Waiting your earliest and positive response.

                    Thanks & regards,
                    Abhineet agarwal
                    Nov 29, 2017
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 27, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                    Verified Support
                    Oct 28, 2017
                    Bajaj Finserv Customer Care's response
                    Hi Abhineet, Greetings from Bajaj Finserv!We can not find any detail in our system as per information given form your end. Requested to you share your bank statement to [protected]@bajajfinserv.in from your registered email id to validate record.Thank you
                    Oct 29, 2017
                    Updated by abhineet2085
                    This is ridiculous that you don’t have my information but Bajaj Finserv is still debiting the amount via ECS from our bank account just like that. My registered mail I’d is [protected]@gmail.com. Why should i share the entire Bank statement of my account when I have shared all the transaction details w.r.t this transaction. All the above mentioned stuffs are valid and there is no reason to justify the same from Bajaj Finserv.

                    BAJAJ FINANCE Limited Unauthorized deduction of Rs.117
                    Hi,

                    On 29th june 2020, my federal Bank SB was debited for INR 117 by Bajaj Finance through ECS. I do not have any loan or any relation with Bajaj Finance.

                    Its serious concern how such a company can easily deduct money from unsuspecting people. How could the bank allow such transaction without customers knowledge. i need my hard earned money back soon. BAJAJ FINANCE will loose its credit for such unauthorized collection of money from people

                    Details: ACHDR/TPCF BAJAJ FINANCE/FDRL[protected]/STA

                    Awaiting for my money to be returned.

                    Regards,
                    SHEELA BABU
                    BAJAJ FINANCE Limited Unauthorized deduction of Rs.117
                    Hi,

                    On 29th june 2020, my federal Bank SB was debited for INR 117 by Bajaj Finance through ECS. I do not have any loan or any relation with Bajaj Finance.

                    Its serious concern how such a company can easily deduct money from unsuspecting people. How could the bank allow such transaction without customers knowledge. i need my hard earned money back soon. BAJAJ FINANCE will loose its credit for such unauthorized collection of money from people

                    Details: ACHDR/TPCF BAJAJ FINANCE/FDRL[protected]/STA

                    Awaiting for my money to be returned.

                    Regards,
                    SHEELA BABU
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                      Goutam Kumar Dey
                      from Bengaluru, Karnataka
                      Oct 27, 2017
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal

                      Dear sir,

                      This is to inform you, i, goutam kumar dey, savings a/c no. [protected],
                      16773 (Kaikhali branch), ifs code:sbin0016773, could not deposite amount
                      In my account due to puja festval and closed bank and my elder brother ex-
                      Pired at that time and bajaj emi is being bounds. Your bank deducted amount
                      From my account 5th and 6th october, 2017, total amount deduction 490/-rs.. It is very unfortunate from your side.
                      Please refund my amount in my account, i will be very much obliged to you.
                      Thanking you
                      Goutam kumar dey ([protected])
                      Nov 28, 2017
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 27, 2017
                      Bajaj Finserv Customer Care's response
                      Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you
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                        pinkyhalder
                        from Bhubaneshwar, Odisha
                        Oct 26, 2017
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700006

                        I, pinky halder, [protected], residng at 23 simla road p. O manicktala, pin code-700006,

                        I had taken a iphone 5s 16 gb mobile from systematix media, via bajaj loan a/c no - 410dpf26180079

                        But reason is that, after some days i received insurance kit at my postal address. It was mobile insurance (Insurance loan account no : 410dfs[protected]. That time i went to phone shop where i had taken my phone and said i purchased only phone. I have not purchased any insurance for this mobile.
                        I didn't any signature for any type of insurance paper.
                        So how is possible without my signature & information?

                        Thats why i m sending many mail. But i want from them proof copy where i had given signature for this insurance.

                        But they were unable to provide.

                        And insuranse amount showing rs.2299 and right now with penalty show rs.20785 this is totally fraud.

                        And thats why my civil record showing down.

                        Sir please look this matter asap.

                        Long time this purpose has been mentally harassed and tortured for me.
                        Dec 4, 2017
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Oct 27, 2017
                        Updated by pinkyhalder
                        Sir till now no any incoming call from bajaj finserv.

                        As per previous mail ..

                        Please see in attachment of Fraud Mobile Insurance E-Statement .
                        which I had not paid any single amount.

                        Verified Support
                        Oct 27, 2017
                        Bajaj Finserv Customer Care's response
                        Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                        Verified Support
                        Oct 30, 2017
                        Bajaj Finserv Customer Care's response
                        Hi, Greetings from Bajaj Finserv!As discussed details has been share on your email id.Thank you
                        Mobile phone should be miss place somewhere when i am driving . My mobile phone with dual sim card should be miss . So i want to claim my Insurance .
                        Product detail- samsung G610 J7 Prime.
                        EMI NO- [protected].
                        THANKS.

                        created mobile insurance fraud way - Comment #2896960 - Image #0
                        The card was expery date was crossed now how to activated the cards. The cards should activated with same as old card. We have used for the through the online purchasing. Requesting kindly activated same as old card

                        Regards
                        Veera Kumar. S
                        Cell [protected]
                        Bajaj Finserv Customer Care's response, Oct 27, 2017
                        Verified Support
                        Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                        Dear Sir,
                        I had registered my mobile no. as [protected]

                        I have lost my mobile and now this no. is deactivated

                        So I kindly request you to change it with my new no. +91-[protected]

                        My Experia ID is: 1314840
                        Bajaj Finserv Customer Care's response, Oct 27, 2017
                        Verified Support
                        Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                        Bajaj Finserv Customer Care's response, Oct 28, 2017
                        Verified Support
                        Hi Mansoor, Greetings from Bajaj Finserv!As discussed as per your conformation we are update mobile no****9497.Detail share on email id.Thank you
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                          Venkatasubbareddy Salla
                          from Sirsilla, Telangana
                          Oct 26, 2017
                          Resolved
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                          Resolved

                          My name is salla venkata subba reddy and mob no [protected]. I paid the amount 4777 rupees through andhra bank credit card for bajaj elite card and payment was successful debited my card. After payment i received a message our assistant call after 10 minutes and elite card send through my mailing address but i did not received still on date please solve the my problem
                          Nov 30, 2017
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 27, 2017
                          Bajaj Finserv Customer Care's response
                          Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                          Verified Support
                          Oct 28, 2017
                          Bajaj Finserv Customer Care's response
                          Hi, Greetings from Bajaj Finserv! We wish to inform you that we are working on your query . We will call you back on Monday 30th Oct 2017. Thank you.
                          Verified Support
                          Oct 30, 2017
                          Bajaj Finserv Customer Care's response
                          Hi, Greetings from Bajaj Finserv! As per our discussion we wish to inform you that ELITE card will generated and delivered in 45 days from the payment received date. Thank you.
                          Pls activate my card last six month i have not done any transaction so that card has automaticallyblocked.pls activate the card i need to purchase the laptop.? Thanks & My name is Abhijit Kailas Kudale
                          Date of birth 18/9/1991
                          Card no.[protected]

                          about bajaj elite card - Comment #2896972 - Image #0
                          Bajaj Finserv Customer Care's response, Oct 27, 2017
                          Verified Support
                          Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                          Bajaj Finserv Customer Care's response, Oct 28, 2017
                          Verified Support
                          Hi, Greetings from Bajaj Finserv! We wish to inform you that we are working on your query . We will call you back on Monday 30th Oct 2017. Thank you.
                          Bajaj Finserv Customer Care's response, Oct 30, 2017
                          Verified Support
                          Hi, Greetings from Bajaj Finserv! We wish to inform you that please share your correct details to assist you better. Thank you.
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                            K
                            from Mumbai, Maharashtra
                            Oct 26, 2017
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 421202

                            My name kunal naik and my mob no is [protected] on 1year your customer care assists about bajaj emi card membership. I very interested on elite card that and i paid the amount rs 4777/- through sbi credit card and payment was debited sucessfully. They told that i will be receive the elite card and voucher through my mailing address. But still on date i did not received. Pls solve the above subject.
                            +1 photos
                            Dec 2, 2017
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 27, 2017
                            Bajaj Finserv Customer Care's response
                            Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                            Verified Support
                            Oct 28, 2017
                            Bajaj Finserv Customer Care's response
                            Hi, Greetings from Bajaj Finserv! We wish to inform you that we are working on your query . We will call you back on Monday 30th Oct 2017. Thank you.
                            Verified Support
                            Oct 30, 2017
                            Bajaj Finserv Customer Care's response
                            Hi, Greetings from Bajaj Finserv! We wish to inform you that your ELITE card is in process and same will be deliver in 21 working days. For more details out concern department will call you back. Thank you.
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                              Shah Hansa
                              from Ahmedabad, Gujarat
                              Oct 26, 2017
                              Resolved
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                              Resolved

                              Address: Ahmedabad, Gujarat, 380016

                              Hi, my name is hansa shah customer id : 9599637. I am exits bajaj finance customer. I had completed lones but i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
                              I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. And what can i do for reactive my card again.

                              Thanks
                              Hansa shah
                              Customer id : 9599637
                              Nov 30, 2017
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 27, 2017
                              Bajaj Finserv Customer Care's response
                              Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                              Verified Support
                              Oct 28, 2017
                              Bajaj Finserv Customer Care's response
                              Hi Hansa, Greetings from Bajaj Finserv!As discussed your EMI card *****8633 has been permanent blocked due company inline policy.Thank you
                              Im dokula nagamani, my card backed on last five months, i paid my due amount on late processes, because my saraly cridit on my bank account on before 7 .so i paid slowly, but regularly monthly amount paided.so please active my EMI card i purchased TV. EMI Card No.[protected]
                              Bajaj Finserv Customer Care's response, Oct 27, 2017
                              Verified Support
                              Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                              Bajaj Finserv Customer Care's response, Oct 30, 2017
                              Verified Support
                              Hi, Greetings from Bajaj Finserv! We regret to inform you that your EMI card ****2813 has been temporary blocked for 105 days from payment received date 09/08/2017 inline with our credit norms.
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                                A
                                anupam1234
                                from Dharwad, Karnataka
                                Oct 26, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 110059
                                Website: www.bajajfinserv.in

                                One of the worst network in india from last 7 days continuously getting messages and emails for pre approval loan i sent a message to 56070 twice got a call that someone will come to collect the documents i was waiting continuously 2 days simultaneously i also get a mail for the same that i have some pre approved loan.

                                After all i called customer care no called around 20 times a guy picked and said sir yes you have approval and someone will come to collect the documents and immediately disconnected the call without saying anything.

                                I again called and mailed to wecare. Got reply in 24 hours only to say that sir you should call customer care no [protected] i called again a guy picked and he was polite he confirmed me everything and noted down my address and confirmed that someone will come to collect the documents. Today i have been waited whole day that someone is really coming but all in vain.

                                I called once again after using several attempts a girl picked the call she said that you loan has been put on hold i told her that yesterday i got a call and a guy confirmed me everything you guys are wasted my whole day.

                                A team o[censored]nprofessional disconnecting the call immediately without giving proper information

                                2. You guys are misguiding your customer if you don't have proper information you don't have rights to waste their time.

                                3. If you do not have any preapproval of 1.75, 000/- why did u sending me messages and mails did you not check my cibil and other things.

                                4. Way of propoganda their business

                                My email id is [protected]@gmail.com and mobile no is [protected]
                                Dec 5, 2017
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 27, 2017
                                Bajaj Finserv Customer Care's response
                                Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                                Verified Support
                                Oct 28, 2017
                                Bajaj Finserv Customer Care's response
                                Hi, Greetings from Bajaj Finserv! As discussed we are unable to process your loan application inline with our company credit credit policy.Thank you.
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                                  K
                                  kunal parida
                                  from Bhubaneshwar, Odisha
                                  Oct 26, 2017
                                  Resolved
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                                  Resolved

                                  Address: Khordha, Odisha, 751006

                                  I m bhisham sharma. I have purchase the led tv of koryo in nov.
                                  2017 through bajaj finserve loan but still the date i don't have to receive the emi card. I have to call your customer care but no one response and not receive the call so, i repeat in on the branch, but yours employee say to your emi card will not get.???
                                  In this way, the complain often takes place at the bajaj dealer store.
                                  I have to complaint you regarding the bajaj emi card.
                                  Please, prepare my request as soon as possible.
                                  Regards,
                                  Kunal parida
                                  [protected]
                                  Mob-[protected]
                                  Customer id:[protected]
                                  Lone a/c:4230cd37699172
                                  Nov 30, 2017
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 27, 2017
                                  Bajaj Finserv Customer Care's response
                                  Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                                  Verified Support
                                  Oct 27, 2017
                                  Bajaj Finserv Customer Care's response
                                  Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                                  Verified Support
                                  Oct 28, 2017
                                  Bajaj Finserv Customer Care's response
                                  Hi Kunal, Greetings from Bajaj Finserv!As discussed4 we would like to inform you that the EMI card ending ***6611 reflecting on your Experia portal is a virtual card.Complete detail share you email id under SRN*****4155.Thank you
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                                    A
                                    Ankur Lakhesh
                                    from Chandigarh, Chandigarh
                                    Oct 26, 2017
                                    Resolved
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                                    Resolved

                                    Address: 110034

                                    Dear concerned

                                    I am extremely exhausted and harassed by your loans department (Or people may be posing to be from bajaj fin)

                                    I received a call on behalf of your organization offering personal loan. On asking about the details i was explained a business plan wherein i need to buy an insurance policy equal to the amount of the loan required and would need to pay the insurance premium for the same for next 10 years and upon maturity of the same policy after 15 years, the loan amount and the interest of 5% would be deducted from the maturity amount and the balance amount would be paid back to me. I was given a loan approval id a[protected]l regarding the same.

                                    This entire conversation was handled by a lady named preeti singh from delhi (Mob# [protected]) also, she had sent me details regarding this arrangement via sms from mob # [protected]

                                    After discussions, we agreed upon an amount of 10lacs for the loan and a half yearly premium of rs. 50, 000/-

                                    2 days later a representative of hdfc life approached me for the insurance and i completed the documentation and handed over a cheque of 50, 000 to him.

                                    Issue 1

                                    On 18th october i received the policy document and to my surprise, the half early premium mentioned on the policy document was rs.47, 847 against a receipt of rs.50, 000/-

                                    I spoke to preeti again and she assured me that she has spoken to the concerned people and the difference amount will get refunded

                                    Issue 2

                                    Since i received the insurance policy, i was informed that the loan dispersal process would take approx. 15 working days so i waited patiently.in the meanwhile, i received a call from mob# [protected] posing to be from accounts department for verification of the loan details and final dispersal and was assured that a letter of appointment and the loan agreement will be dispatched to my address in next 24 working hours and an appointment shall be arranged to the local bajaj fin office where i would need to handover the original policy for mortgage and after that the agreed loan amount shall be credited to my account.

                                    Now it has been over 4 weeks since this last progress. And i have been calling constantly to the following numbers to get status of my loan but no one is giving any concrete information. Getting below mentioned responses:

                                    No answer, phone keeps ringing

                                    Call waiting and then someone disconnects the call

                                    Once in 2 3 days someone might pick the call and say that they will ask the concerned person to call back, then again no responses

                                    In case call is answered. Someone new pics up the call and says they have no idea regarding the status and the previous person i spoke to is not available.

                                    Today i visited ur chandigarh office and they said that they have no information regarding any such product and they cannot help and i should file a police complaint.

                                    I have been calling these people non stop for last 3 weeks, at least 200 calls a day. Since morning there was no reply, i called from some other number and an executive shweta answered the call and said ria is in a meeting and they would ask her to call back.
                                    To my surprise, on one of the numbers a rude girl answered the call and said "aaj chhat pooja ki chutti hai, office me koi nai hai" when i asked her that then how come your other phones are in use as i am getting call waiting on them, she disconnected the call and switched off the phone.

                                    Now again when i called, an executive named atharv answered the call in an arrogant tone and said ria has gone home. On insisting to speak to any other senior person, he replied that call tommorow. When i told him that i have been calling since 3 weeks, he said "3 hafte se call kar rahe ho, kal kar loge to mar jaoge kya"

                                    This is the way you guys treat customers after duping their money? Shame on u guys

                                    These are the only 3 numbers i have for them, in case i ask for the number of their senior person, they say they are not allowed to share.

                                    Preeti singh mob# [protected] and [protected]

                                    Ria mob# [protected]

                                    Accounts department mob# [protected]

                                    Now, i am not sure if these people are running a scam in name of bajaj fin or they are really so unprofessional assuming that they are your employees.in any case, i am stuck with an insurance policy of rs. 956, 940/- instead of 10lacs with a premium charged rs.47, 847/- against a payment of rs 50, 000/- and no clear status of the promised loan

                                    I request you to kindly look into the matter and revert on urgent basis

                                    Regards

                                    Ankur lakhesh

                                    [protected]
                                    Dec 11, 2017
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 27, 2017
                                    Bajaj Finserv Customer Care's response
                                    Hi Ankur, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                                    Oct 30, 2017
                                    Updated by Ankur Lakhesh
                                    Hi

                                    Today again spoke to Shweta on [protected] and got the same reply that she had forwarded the request to the concerned persons last week and she will arrange a call back in an hour. Its almost 2 hours now. Last Friday also she committed the same but no call back or status update was provided by anyone.

                                    Also, Please note that since last week I have observed that these people are not answering calls from my number [protected]. Every time I have been able to speak to them is when I have called from some other number and later on they don't answer calls from that new number also.
                                    Fantastic Service

                                    Please help me as I an in a big mess because of these guys.

                                    I contacted the HDFC Life Insurance people also and as per them this insurance policy was sold to me through a TPA (details mentioned Below) if this helps in investigating

                                    S B Insurance Brokers Pvt Ltd
                                    D 2, Sector 3
                                    Noida UP
                                    Code No: 00556399
                                    License No: 230
                                    Contact Details: [protected]

                                    Policy Number 19602265
                                    HDFC Life
                                    Oct 30, 2017
                                    Updated by Ankur Lakhesh
                                    The Office address provided to me by one of the executives I spoke to from Bajaj Finance named Atharv was

                                    Bajaj Finance
                                    Head Branch
                                    3rd Floor
                                    Netaji Subhash Palace
                                    Near D Mall
                                    New Delhi
                                    Oct 30, 2017
                                    Updated by Ankur Lakhesh
                                    Also, when we check the above mentioned mobile numbers on True Caller, all these come up as contact numbers saved in the named of mentioned executives
                                    Verified Support
                                    Oct 31, 2017
                                    Bajaj Finserv Customer Care's response
                                    Hi, Greetings from Bajaj Finserv! As discussed we requested to launch an FIR to resolve your query at the earliest. thank you.
                                    Nov 28, 2017
                                    Updated by Ankur Lakhesh
                                    Dear Concerned

                                    In response to the trail main and response from you end I would like to update you regarding the progress since

                                    I have been constantly trying to get this issue resolved and have been able to contact the following people

                                    1. Shweta ( Mobile No.[protected]

                                    2. Anuj Agarwal from Transaction Department, Emp Code : BE-01690, ( Mobile No.[protected] I have called this number many times and spoken to Anuj, But since last few days a lady answers the call and sometimes says its not Anuj's number, sometimes she will say that Anuj is in a meeting, BUT SHE DOES ACKNOWLEDGE THAT SHE IS WORKING FOR BAJAJ FINANCE)

                                    3. Sonia Kapoor : Sr. Manager ( Mobile No.[protected]

                                    After I received this e-mail from your end, I constantly called up on[protected] which earlier belonged to someone named Ria and now for last 1 month another lady named Shweta answers the call. I informed her regarding the response I received from your end and she once again assured me that she will send an e-mail to the concerned team and get this resolved.

                                    Next Day, I received a call from Mobile no.[protected] from a person named Anuj Aggarwal and he said that he is in-charge of my file as Preeti Singh has gone on an extended leave due to health issues. As per him the reason for the delay in the loan was that their accounts dept had put an enquiry regarding Transaction fee to be charged and since preeti is not there, the issue is pending since. He also explained that the product under which the loan has been offered, there is no such fee applicable and he will get it sorted. He requested me to give him 2 days time to get things sorted out. After 2 days he called me and then connected my call to his senior named Sonia Kapoor who said that she works as a Sr. Manager wd Bajaj Finance ( Mobile Number :[protected] and she reassured that the things are in motion and the loan shall be dispersed soon. This was during the first week of November

                                    Since Then I have been in regular contact with Sonia Kapoor, But every week she keeps on giving one excuse or the other and says that it will be done within next 4-5 days and now today she said that she has received an e-mail that it will b done on 5th December.

                                    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

                                    Now

                                    I understand that your response in the trail mail suggests that this offer was a scam but on the other hand I have been able to contact these people on day after day basis, So I am not able to come to a conclusion that If these people were frauds, why are they still responding to the calls.

                                    Now the issue is, That based upon commitment of this loan I had made further financial commitments ( I was in need of finances, that's why I applied for this loan in first place) and now it has been more than 2 months that I am suffering. All My business is stuck up since then and am on the verge on a financial breakdown.

                                    I would request you all to kindly look into this matter with some extra attention beyond you regular scope of escalation handling and get it resolved as soon as possible.

                                    Also, I would really appreciate if you can provide me with contact number of some senior officials in your organization with whom I can discuss this matter over the phone rather than e-mails.

                                    Thanks and Regards

                                    Ankur Lakhesh

                                    [protected]
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                                      C
                                      from Mumbai, Maharashtra
                                      Oct 26, 2017
                                      Resolved
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                                      Resolved

                                      My father purchase lg washing machine in mahalaxmi lg baramti on bajaj emi card but lg dealer cannot tell him emi date of every month my father emi 17th date of month but actullally emi date 7 th of month... When i saw it totally half emi payment late aur some emi advance..
                                      And totally wahin machine nill but my now late fee 8000 whats is this yaar please help and contact me [protected]@yahoo.com register email with baja finaserv card number [protected] my name is amit chavan father name is baban chavan
                                      Dec 2, 2017
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 26, 2017
                                      Bajaj Finserv Customer Care's response
                                      Hi, Greetings from Bajaj Finserv! We are unable to fetch details from your given EMI card number_XXXXXXX0563 however we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.
                                      Oct 27, 2017
                                      Updated by [email protected]
                                      customer id is 27129247 name Baban narayan chavan and bajaj fineserv paasbook card number is [protected] so please kindly help my last month when i going bajaj office in baramati he says your load amount is 8000 pending..i asking to him ..manager says this is 68/month loan emi charger ...what is this yaar 68 load and late fee 8000
                                      Verified Support
                                      Oct 31, 2017
                                      Bajaj Finserv Customer Care's response
                                      Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
                                      Verified Support
                                      Oct 31, 2017
                                      Bajaj Finserv Customer Care's response
                                      Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
                                      Verified Support
                                      Nov 01, 2017
                                      Bajaj Finserv Customer Care's response
                                      Hi Baban, Greetings from Bajaj Finserv! We tried calling you ****2221 but our disconnect your end.Kindly share your alternate contact details and suitable time to contact you. You may also write to us on [protected]@bajajfinserv.in .Thank you
                                      Nov 06, 2017
                                      Updated by [email protected]
                                      dear sir my contact number is [protected] or [protected] please immediately contct me
                                      thnk you
                                      Nov 11, 2017
                                      Updated by [email protected]
                                      no response from Bajaj till date 11/10/2017
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