Bajaj Finserv Complaints & Reviews

Dear sir,
My customer id is 56748023. I have bought whirlpool refrigerator model is alpha steel on bajaj finance on 07.11.2017. Now i wanted to cancelling the extended waranty of asset care policy. My asset care policy number is: 555bew58042851. My first emi is starting date at 02.12.2017. So pleace cancel the cpp asset care policy. Thanking you.

My email id : [protected]@gmail.com

Consumer durable loan a/c: 5770cd23206050

Digital finance loan a/c: 577dpf25027903

I have written this to inform you about the frequent calls that i have been getting from +[protected]Fake person identifying himself as a cop from pune) informing about a case filed on me and asking me to contact advocate anil tripathi (Fake person) on the following number +[protected]. I have 2 loan accounts with bajaj finserv and i have paid all the emis on both the accounts. I got a call from your collection team to pay the remaining due amount and asked to pay rs.2000 to close the accout following which the payment was deducted successfully and i was informed that i will be receiving the noc in 15 days. Now i am getting calls to appear in court or visit nearest branch. I am literally harassed by this behaviour and left with no option to inform consumer forum authorities about this kind of approach. Customer service numbers of bajaj finserv never help us to reach to speak with a representative. I expect a prompt response from your team so that i know what step i have to take next. I confirm with the collection representative that post rs. 2000 will my dues will be cleared to which i was informed “yes”. Stop these calls and send me the noc letter else ready to face the consequences in consumer forum court.

I bought onida tv of rs 31000 on bajaj card for emi of rs 3100 per month due starts on december 5 but wrongly extra 563 rs per month added for two year warranty i want to cancel that as i can pay only 3100 per month and i dont want extra warranty. My baja fianz card no-[protected]. My name janarthanan n. My mobile no [protected] and my email id [protected]@gmail.com

I am anil parshuram ugale,
Mob no.[protected],
Add - 003/h wing shaswat park, manjarli chouk, badlapur west
My mobile vivov5s theft 9/11/2017
At complain no. 1567 ipc 379, 356
Kalyan railway police station...
Imei no. Is [protected]
Parshase dt 16/05/2017
Invoice no. 229
Please help me about i what to do
My insurances and mobile premium cutting... Last payment due to dec 2017
So please help me
Thank you
Anil ugale

I purchased a smartphone vivo y69 worth of 14999/- through bajaj finance.
Today (08/11/2017) from my registered bank account they charged rs.258/-. For ecs rejection charges, but nothing has been held by me of any rejections, ecs will be clearly debited from my account regularly but they charged me unwanted. Kindly do me needful.
I mailed to the company to remove this product from my a/c. But they didn't pay any heed rather deducted the 1st installment of emi for this unwanted product. Iam astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. I shall remain grateful to you.
Thanks and regards
Mohan s
[protected]

I want to cancel my insurance policy, but not getting any support from the executives or bajaj, even there is no number through which i can contact bajaj customer care executive. I am really pissed of with it.
When they were offering the loan they called me up several times. But now they are not responding to it even.
I am getting lot of mental worry and tension. I am trying since past few days.
Policy no. Pp000208 plan group credit protect plus uin 101n096v02 master insurer bajaj finserv

Hi i am kartik vadia, (Contact no: [protected]) taken interest in bjaj finserv's elite emi card and done payment of 4777/- on 10th october 2017, through mobikwik account as per your executive's instructions. They told me me give my e-vouchers and relationship manger

Payment done successfully. Received my card but no relationship manager and no other benefits.. Cant contact on any numbers..

Want relationship manager number and e-vouchers asap

Cannot connect to the customer care number and the bajaj finserv office payyanur branch (670307) people don't know anything. I have told them to cancel the insurance of my mobile since 3 months but till now they didn't cancelled it. And when i'm going to there office they say that they don't know about that. And the customer care no. Is not connecting

Dear concern,

This mail is with reference to complaint about bajaj finserv, i had applied for the personal loan with hdfc bank however which got rejected due to some false reporting to cibil by bajaj finserv stating that i had taken two 2 wheeler loan with bajaj finsev however i had never taken any 2 wheeler loans from bajaj finserv ever in my life and in fact never taken any 2 wheeler loan in the last 10 years.
br...

It has been only 2 months i bought this bike and sometimes during mornings like 10am... The bike doesn't starts using self start.. Than i need to push the bike and start it... It happened with me first when i didn't use the bike for 1day.. And at morning around 10am when i tried to start my bike it was not starting i tried the self start button for more than 5 times... Still it didnt helped me so i push started it than after riding it for more than 20 mins it became normal...
Again when i kept d bike idle for 3days... I could not start it... Than after clicking self start for more than 15 times the battery got discharged even the horn was not working.... So that time also i push started it and after riding for 30mins or more everything became fine and normal

What's wrong with my new pulsar 220f whats the problem behind the self start failure with a brand new bike
Please reply bajaj
Thank you

Pls find enclosed all the mails, that i have been exchanging with your efficient team since months and best part is that now things are bad to worst.

I am writing to you hoping that some amicable solution will come.

Below are the issues that i am facing and its been three months i am running pillar to post.

• on 3rd oct 2017 my cibil was 784, which is now 747, copy of mail attached for your reference.

• all of a sudden i get an email on 16th oct 2017 that my card is blocked due to low cibil, mail attached for your reference.

• also my limit has been decreased to 150000/- from 3 lacs, don’t know for what reason.

• again on 1st nov 2017 my limit was revised to 185000 however my card is not working anywhere.

• all this mess has been done by the so called efficient team of bajaj finserv in q2 & q3, by not banking my emis andreporting it to cibil.

I have taken personal loan from bajaj 3 months back.

I have submitted the mandate form to auto deduct emi from my savings account. But as of now from last 3 months that did not happen, and they are forcing me to pay emi manually with over due charges.
Why i have to make the payment manually every month?
Why do i need to pay overdue charges every month?
When i send a email to the concerned person who processed my loan, there is no proper response, simply saying send mail to [protected]@bajajfinserv.in. When i send a email to customer support also there is no response. They are threatening me that my cibil score will effect if i dont pay emi manually with whatever the overdue charges they are charging. I never seen such kind of idiotic service from any other financial firms or banks.

Dear sir,
I would like to request you please deactivate my emi card no. [protected] and customer id :27902286. I do not want this card which is unused for me and i have no use of this bajaj finserve emi card, and iam also not using this card.
So please deactivate my emi card as soon as possible.
My email id is [protected]@gmail.com

With regards,
Mohamed riyas op

Dear bajaj finserv,
First of all i thank you for making my wish come true. I purchased a sony 32' led tv from reliance digital also i availed an extended warranty (Bajaj finserv emi).
A few of my emi bounced due to the delay in my salary credit and were paid manually to the agent. I closed my loan after a tenure of nine months. I was relaxed until a few months back i received a legal notice from bajaj finserv to pay an amount of 20, 000 rupees. Thinking that as a mistake, i tried to contact the undersigned person, he said that we have not collected the vas amount from you, please visit the nearest bajaj finserv office and pay the amount nearly 1200 rupees and the issue will be resolved.
I also wrote to [protected]@bajajfinserv but their reply was that due to the bouncing charges you will have to pay the penal amount which is now around 28, 000 rupees. My principal pending is 528 rupees which i am unable to pay due to lack of payment options.

It's not my fault that you haven't collected the vas amount by your agent at the time my emi's were bounced.

My loan number is 4980vs07911504. Please look into the matter and resolve it as early as possible.

Regards,
Tuhin baidya
[protected]

Reminder - 2

— forwarded message —
From: naresh verma
Date: tue, oct 31, 2017 at 2:03 pm
Subject: fwd: regarding elite card - customer id[protected] reminder - 1
To: ​​[protected]@bajajfinserv.in

​​reminder - 1

— forwarded message —
From: naresh verma
Date: mon, oct 30, 2017 at 9:52 am
Subject: fwd: regarding elite card - customer id 36240801
To: ​​[protected]@bajajfinserv.in

Reminder​​

— forwarded message —
From: naresh verma
Date: wed, oct 25, 2017 at 12:29 pm
Subject: regarding elite card
To: ​​[protected]@bajajfinserv.in

To : customer care

I have applied for elite card on september 9, 2017 and made payment of rs. 4, 777/- on the same day.

And the person (Santosh patil) who called me and told i am sending a link, that link will be valid for 1/2 an hour only, you need to pay within that period.

And also, he told me that after your payment done my personal detail will be sent to you on your email id (My mobile number, email id etc.), after payment i have just receipt the name of that person and just the reference no. (Detail attached), and said within 21 days you will receive the card or you will receive your money back.

Now, almost 2 months, i do not receive the card or not an any information for the card, apart from this i want my money back.

I do not expect services from the bajaj finserv, earlier i used bajaj emi card and also taken personal loan from the bajaj finserv.

I do not require this card anymore, i want my money back now.

—
Best regards,

Naresh verma
0​[protected]​

I have paid online rs.4777/- on 25/09/2017 for bajaj elite card and it has been assured by the executive sh. Chetan varute that bajaj elite card will be delivered to my residence within 21 days from the date i have paid the above said amount. But til date i haven't received my card though i have complained so many time. Moreover whenever i have tried to contact bajaj finserv they give me a toll free no. [protected] which is of no use since no one is available in this number.

I m sachin
I received an email regarding personal loan after apply that i got call from mr rajesh sihna (Mob no +[protected] bajaj sales representative)
I submitted all required documents than i got sanction letter for 400000 on mail (Attached bellow).
Than he said u hav to pay 5% processing fees as per mentioned in section letter rs23600 he send pl exicative for collet amt after paying that amt he send me recipt of this amt (Attached bellow)... He said in 4hour after paying possessing fees you will receive loan amtin your a/c.. But i not yet reviewed loan amt from last 10 days i am trying to call those guys but no one is answering my call.
Before that they called me more than 100 times in a day.
Please check the details.
Using my contact no [protected] or loan a/c no provide bellow

I am a customer of bajaj finance on 2014. All time all my emi clear. My all customer reputation are good. But this month i am getting hospitality for dengue. Forthat i am not clear 1/11/2017my emi, &added dounce charges. I am ready for bounds charge & all. But a employee miss /mrs... Rima, of bajaj finance, all days by day very roughly slang languages use as on the phone. She harestment me & my family day by day.

So, i requested that's a herd action taking over this women's.

I took two months to pay my last two emi so the manager who called me nd spoke harshly in a indecent way blackmailed n threatened me nd he told if i don’t pay in a day he vl take back the product n keep with him until i pay the remaining two emi... I requested him to gv time he said he vl send ppl to my home n do watvr he wants itseems.. Not only tht he said i[censored] don’t ve money y the hell r u taking loan frm us... If i had money y vl i take loan??? Won’t i gv full cash n take the product?? I was paying every month properly last two months had personal issues so i took time to pay... If v take loan frm them v r not der slaves to talk watvr thy want... Frm starting to end of the conversation with him he was in a unprofessional way n insulted till the end of the call i want him to apologise for the way he communicated plz take some action against such managers his name is dhanraj rai not sure whether he lied his name or not itz in mangalore karnataka

Date of incident : 4th nov 2017
I am keshaw dewangan.

I got call from vaani (Bajaj represenative) working under pranav kesari (Sales representative).

They promised for processing fee (0.5 %), stamp duty (1000).
But i received message from bajaj that stamp duty is 2000 will be deducted, even 1000 was mentioned in agreement.

Now about amc - they said there is no amc and agreement is not upto date so they provided in written in letter pad all the details.

They said that after accepting the agreement ip will be generated and we will update the agreement and will send to you.

From last 2 days i am trying to call those guys but no one is answering my call.

Before that they called me more than 100 times in a day.
I haven't received my money and experia account is saying that first emi is pending.

Please check the details.
Using my contact no.
[protected]

Pranav kesari no.: [protected] (Sales representative)
Santosh rao (So called manager) : [protected]

Solution : whatever they committed in attached doc, they should agree on that. Also they said they will give 3000 rs amazon voucher.