Bajaj Finserv Complaints & Reviews

Dear bajaj finserv,
First of all i thank you for making my wish come true. I purchased a sony 32' led tv from reliance digital also i availed an extended warranty (Bajaj finserv emi).
A few of my emi bounced due to the delay in my salary credit and were paid manually to the agent. I closed my loan after a tenure of nine months. I was relaxed until a few months back i received a legal notice from bajaj finserv to pay an amount of 20, 000 rupees. Thinking that as a mistake, i tried to contact the undersigned person, he said that we have not collected the vas amount from you, please visit the nearest bajaj finserv office and pay the amount nearly 1200 rupees and the issue will be resolved.
I also wrote to [protected]@bajajfinserv but their reply was that due to the bouncing charges you will have to pay the penal amount which is now around 28, 000 rupees. My principal pending is 528 rupees which i am unable to pay due to lack of payment options.

It's not my fault that you haven't collected the vas amount by your agent at the time my emi's were bounced.

My loan number is 4980vs07911504. Please look into the matter and resolve it as early as possible.

Regards,
Tuhin baidya
[protected]

Reminder - 2

— forwarded message —
From: naresh verma
Date: tue, oct 31, 2017 at 2:03 pm
Subject: fwd: regarding elite card - customer id[protected] reminder - 1
To: ​​[protected]@bajajfinserv.in

​​reminder - 1

— forwarded message —
From: naresh verma
Date: mon, oct 30, 2017 at 9:52 am
Subject: fwd: regarding elite card - customer id 36240801
To: ​​[protected]@bajajfinserv.in

Reminder​​

— forwarded message —
From: naresh verma
Date: wed, oct 25, 2017 at 12:29 pm
Subject: regarding elite card
To: ​​[protected]@bajajfinserv.in

To : customer care

I have applied for elite card on september 9, 2017 and made payment of rs. 4, 777/- on the same day.

And the person (Santosh patil) who called me and told i am sending a link, that link will be valid for 1/2 an hour only, you need to pay within that period.

And also, he told me that after your payment done my personal detail will be sent to you on your email id (My mobile number, email id etc.), after payment i have just receipt the name of that person and just the reference no. (Detail attached), and said within 21 days you will receive the card or you will receive your money back.

Now, almost 2 months, i do not receive the card or not an any information for the card, apart from this i want my money back.

I do not expect services from the bajaj finserv, earlier i used bajaj emi card and also taken personal loan from the bajaj finserv.

I do not require this card anymore, i want my money back now.

—
Best regards,

Naresh verma
0​[protected]​

I have paid online rs.4777/- on 25/09/2017 for bajaj elite card and it has been assured by the executive sh. Chetan varute that bajaj elite card will be delivered to my residence within 21 days from the date i have paid the above said amount. But til date i haven't received my card though i have complained so many time. Moreover whenever i have tried to contact bajaj finserv they give me a toll free no. [protected] which is of no use since no one is available in this number.

I m sachin
I received an email regarding personal loan after apply that i got call from mr rajesh sihna (Mob no +[protected] bajaj sales representative)
I submitted all required documents than i got sanction letter for 400000 on mail (Attached bellow).
Than he said u hav to pay 5% processing fees as per mentioned in section letter rs23600 he send pl exicative for collet amt after paying that amt he send me recipt of this amt (Attached bellow)... He said in 4hour after paying possessing fees you will receive loan amtin your a/c.. But i not yet reviewed loan amt from last 10 days i am trying to call those guys but no one is answering my call.
Before that they called me more than 100 times in a day.
Please check the details.
Using my contact no [protected] or loan a/c no provide bellow

I am a customer of bajaj finance on 2014. All time all my emi clear. My all customer reputation are good. But this month i am getting hospitality for dengue. Forthat i am not clear 1/11/2017my emi, &added dounce charges. I am ready for bounds charge & all. But a employee miss /mrs... Rima, of bajaj finance, all days by day very roughly slang languages use as on the phone. She harestment me & my family day by day.

So, i requested that's a herd action taking over this women's.

I took two months to pay my last two emi so the manager who called me nd spoke harshly in a indecent way blackmailed n threatened me nd he told if i don’t pay in a day he vl take back the product n keep with him until i pay the remaining two emi... I requested him to gv time he said he vl send ppl to my home n do watvr he wants itseems.. Not only tht he said i[censored] don’t ve money y the hell r u taking loan frm us... If i had money y vl i take loan??? Won’t i gv full cash n take the product?? I was paying every month properly last two months had personal issues so i took time to pay... If v take loan frm them v r not der slaves to talk watvr thy want... Frm starting to end of the conversation with him he was in a unprofessional way n insulted till the end of the call i want him to apologise for the way he communicated plz take some action against such managers his name is dhanraj rai not sure whether he lied his name or not itz in mangalore karnataka

Date of incident : 4th nov 2017
I am keshaw dewangan.

I got call from vaani (Bajaj represenative) working under pranav kesari (Sales representative).

They promised for processing fee (0.5 %), stamp duty (1000).
But i received message from bajaj that stamp duty is 2000 will be deducted, even 1000 was mentioned in agreement.

Now about amc - they said there is no amc and agreement is not upto date so they provided in written in letter pad all the details.

They said that after accepting the agreement ip will be generated and we will update the agreement and will send to you.

From last 2 days i am trying to call those guys but no one is answering my call.

Before that they called me more than 100 times in a day.
I haven't received my money and experia account is saying that first emi is pending.

Please check the details.
Using my contact no.
[protected]

Pranav kesari no.: [protected] (Sales representative)
Santosh rao (So called manager) : [protected]

Solution : whatever they committed in attached doc, they should agree on that. Also they said they will give 3000 rs amazon voucher.

Sir/ma'am. Thanks a lot i was able to bought two smartphones with emi card. But there was a check bounce, may be more than 3 times i guess. Now, my card is blocked. Can you please give suggestions to unblock my emi card. Emi card no. [protected] please contact me on: [protected], [protected] can you please tell me the reason for my card block?
I hope you will contact me soon. Thank you

Can you please cancel fone safe incurence l don't need this incurence i am interested your incurence sceam and to agree my request i have give complant to bajaj office no response and lose of money in this incurence further i don't need please take my reqeust and please cancel the fone safe incurence and return my money in another fone safe incurence

Hi, My Name is Vimmi Customer ID:38448740. I am exits Bajaj Finance customer. I had completed 10 emis out of 14 of my previous loan but I come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan. Could you plz able to tell me what is reason was the card blocked. and what can i do for reactive my card again.

Thanks
Vimmi malhotra
Customer ID:38448740

Sir, i am eluri venkat narayana business man from guntur city, krishna nagar,, i visited brodipeta b new mobiles private limited show room... We choose samsung c7 phone 25000 worth... Shop manager introduced to ur bajaj finserv exicutive mr. Ravi to get finance to c7 mobile.. Mr. Ravi bajaj finserv exicutive mis behaved with us.. No respect in reciving, no responcibility in dutys... He mis behaves with all the customers also, irritating on custmers with negligency mode... Due to his mis-behavier and bad language we did not intrest to take c7 cell finance.. We advise to him that this is not correct way of recieving.. But no change his nature then... We went back even already got sanctioned amount from bajaj to get finance 42858 rupess... Bajaj is very credible organisation but due to that type of employees mr. Ravi who played like vulgar and his irritation nature, it (Bajaj) could get bad name in market... Check my details eluri venkata narayana, krishna nagar, guntur-cell: [protected].
Evidence of the bad behavier of mr. Ravi
Evidence custmer - gopal, brodipeta, guntur-[protected]
We request to u kindly take ation on mr. Ravi bajaj finserv exicutive, b new mobiles private limited center... Thanking u sir,,, e. Venkat narayana, guntur...

On 27th march 2017 i got a call from bajaj
Finserv, they told about digital lounge features. As i am an existing bajaj customer i felt if i take this digital lounge that will increase my limit and alos i will get many more other benefits with it. They promised me 25k worth gift coupons if i pay them 3999/- for digital lounge. I have done it. But till day i dint get any digital lounge benefits or gift coupons. Bajaj finserv cheated me.. The guy who called me, his name is chetan varute. I mailed him abt this several times but no thank response.

My loan close on 2/11/2017 with last emi 4 thousand something but deducted 12433 for what pls explain bajaj finserve will explain me that? or that routine tarikh pe tarikh and chakkar pe chakkar on that and this table goes to experience god knows but any one having responsible to atleast explain me about my money where it goes or what the bajaj finserve really work for customer

Hello
I am very disappointed and saddened with Bajaj Finance lending experience. I have applied for a top up personal loan for the amount 4, 70, 000Rs on 11th Oct after receiving the call from Bajaj executive about my eligibility and my loan got processed and approved on 13th Oct.my account statement and repayment schedule got generated on the same day.But i did not receive the funds in my account till date but the EMI amount got deducted from my account.
I tried caling area sales representative but failed to get any resolution till date.
My Loan account No is 404SPL54498245, Plz help.

Thanks
Nikhil

My Bajaj Finserv consumer id is 8112818. I am a genuine and an existing customer of bajaj finserv for past 7 years and hold a gold emi card ending with 1679. I received an email regarding bajaj elite card. As per the instructions i have paid Rs.4777 on 24th Aug 17(txn id 619083). In return I received transaction successful message. Since then I have neither received any call nor any message nor any email regarding the status of elite EMI card. I have been continuously trying to contact Bajaj Finserv digital lounge customer care to no avail. On connecting no one answers the call even after waiting for more than an hour. The company has not resolved my complaint even after mailing to [protected]@bajajfinserv.in on 11 Oct 17 (SRN[protected]. The service of the customer care is putrid and not present at all. I'm dissatisfied, frustrated, angry and taken aback by the quality of service of by Bajaj Finserv.
This is my humble request to you to either refund the amount or to issue the card at the earliest. Please ensure that you are taking right decision as soon as possible.
Thanks.

Sir, I am living in kancheepuram and working in a government aided hr.sec. school and i recently brought a mobile with the help of bajaj finance. my loan account number is 47955603, name is KAVITHA A i purchased a mobile unfortunately two emi are bounced and my ems card(emi card number is [protected]) was blocked please release (unblock) my account and my emi card and i can't dishonor my emi in future

thanks yours
KAVITHA A

Dear sir/madam,

I have availed a personal loan from bajaj finserv (Loan account no 4050pl[protected] due to unforeseen circumstances i have not been able to pay my emi for the last 2 months and have had irregularities on my emi's.

I have had multiple emails, whatsapp communication with the following collection employees of bajaj finserve :

Area collection manager
Deepak pawar - collection executive

I have left my current organization and currently looking for employment for the last 3 months which is why this financial crunch

I have a wife who is 34 years old and he's been harassed by your collection team.

Recently i got a call from my previous employer that they have received an arbitary notice from bajaj finance to represent them in court on my behalf.

The collection team have been calling on my official number which does not belong to me since i have left the organization and harassing the person who is using the number

This is harassment and legally not permitted, i would urge you to please stop these asap

Dear sir
It is inform that i received a call from bajaj finserv rs.10 charging for bajaj emi card no and pin no and also he told all my details about bajaj finserv. I know that it was a fake call and the guy who call me for demanding as 10 of amount taken. My question is how they got my number??? Who gave my details to them?? I m awaiting for your favourable reply

My details are given below
Name:govindan b
Mobile :[protected]
Email id:[protected]@gmail.com

I want to deactivate my bajaj finserv emi card xxxxxxxxxx1894.
Loan account no: 4030cd14988488.
I have no pending emi to pay.

I was promised that this card is free.
But now they are charging annual inactive fee of rs. 117/-.
I do not want to pay any annual inactive fee. Please deactivate the card immediately.

My email address is : balaji. V. [protected]@gmail.com
Registered mobile number is : [protected]

Dear sir,

I am member of bajaj finserv i tried to contact thier customer support officer but unable to reach number of times i made request to update my number as well as email id but till yet no action has to taken once again i m requesting for the same kindly update my number from [[protected]] tonew [[protected]] & email id :-bhuva. [protected]@gmail.com

Regards
Manoj g bhuva