Bajaj Finserv Complaints & Reviews

Hi I am Maheswaran G. I was given E.M.I card while purchasing t.v which I did not ask for. Card no is.xxxxxx 7817. Rs. 117 have been debited from my Ac without my consent. This is bad practice and I strongly object. Ok. Pl. Refund immediately and deactivate my e.m.i card. Otherwise I will file a case in consumer Court. And will let every one know about your attitude.

This is in reference to sanction of my loan (Home loan) from bajaj housing finance limited ('bhel').

Facility promised:

1. Emi holiday
2. Rate guaranty
3. Pmay
4.8.90% roi

By looking into this offers, i was very much convinced and decided to proceeded with bajaj. We have signed only the required pages (Home loan page and rate guarantee page) in the loan agreement (We have not signed top up loan pages, flexi loan pages etc, since we are not going for it, which was also available on the same loan agreement kit). Upon receiving a call from mr. Hari vignesh (Regional manager) for verification of the personal details provided by us on[protected], loan was approved for 37 lakhs and cheque was disbursed to owner for the amount of 36, 71, 996.

We have not received sanction letter and copy of all other documents during this time frame even after continuous request to mr. Anand, mr. Ramesh and mr. Hari vignesh.

Next we received the welcome mail with login credentials where we were shocked with roi of 8.95% which was promised earlier as 8.90%. When we gave a call to customer care for knowing about our complete loan details, we came to know that we have not provided with rate guarantee and emi holiday also.

Then we decided to connect with [protected]@bajaj. Upon receiving the documents we could identify clearly that both (Applicant and co-applicant) signature were forged in many pages (Top up loan pages, sanction letter etc), which was totally a big shock in my life. Emi holiday option was also been manipulated without our concern and with forged signature.

When we called mr. Hari vignesh and informed about the forgery in loan document and sanction letter, he acted very irresponsibly and tried to convince by sending mails of rate grantee (But customer care people confirmed that rate guarantee is not updated in back end) instead of acting against the forgery made.

Based on fake signature in top up loan section, new loan has been activated with loan # 403tsheb186226 and amount of rs. 28004. Emi

We are very disappointed with this and hence approached the grievance cell to resolve our issues. But even after 14 days there was not even a single email from them regarding it.

So we decided to take it next level of escalation.

Mr. Anand, mr. Ramesh and mr. Hari vignesh mentioned above have also created same forgery with my neighbors also. Please find the similar example with the loan # 403hsl96991755.

To summarize, below are the action items requested from our end towards the resolution:

1. Rate guarantee should be reflected in our loan account so that we are rest assured about it throughout the loan tenure. We should get a revised sanction letter also with this facility enabled.
2. Our initial roi should be reversed to 8.90%.
3. Emi holiday facility which is promised should be compensated with the reduction in interest rate.
3. Strict action to be taken against people responsible for forged signature in documents.

Dear sir/madam, we have not received any satisfactory revert from bajaj team till now. We have not interested any elite card and we have not approved nor discussed any bajaj customer care executive regarding this... Why card approved by bajaj team without any approval/ discussion by me... You requested to coordinate issue with higher team for reversal my money (4999) within 48 hours in my account. We do not accept bajaj emi elite card at any cost.

Regards

Anil singh
Mob-[protected]

I have purchased a samsung fridge from khosla in emi. The person there who made the papers from bajaj finserv didnot mention even once that there is some inactive fees charging yearly. We came to know that in feb 19 when rs 117 was autodebited from my bank account. This is horrible that even after telling them to refund and block this card they are not doing it. This is almost cheating.
I want to black this card immediately and strictly want to get the refund.
Loan a/c no.4100cd60360033 bajaj finserv

I have cancelled mobile order from amazon which costs 13990 from bajaj finserv emi after cancelling the order i have lost total 13990 from my syndicate bank account by bajaj card no.[protected] i phone order i'd[protected] the mail id from which i placed order is from this name noddy khan id [protected]@gmail.com i placed the order on 21/july/2018 and amazon people send mail about they refunded total money for bajaj finserv on 27/september/2018 i went bajaj office and raised a complaint still no action is taken i dropped mail to them they are not refunding the money i proof of amazon people refunded money to bajaj finserv but still money of 13990 is not refunded which was deducted on basis of monthly basis i have raised a complaint before 4 months still no action is taken i want justice

Hi, This is to informed you that [protected] number is registered in bajajfinserv and I lost this number recent time. So I want to replace this number instead of this number[protected] & my email id is [protected]@gmail.com actually I didn't received any sms since from 2 months.so its quite diificult for me to get the details of all updations and emi So please make add my new number & email id as per my requirement. Thanks Aarti Wani

I have paid my emi of my bajaj emi card at least 2-3 years back. I forgot about this card until i saw an withdrawal of rs 117 from my bank account and got a msg that 117 is charged as inactive emi card fee. Then i went back to look at my bank statement and saw a similar withdrawal of rs 117 in 2018. I don't even have the card with me anymore. What the hell is this? Please deactivate my card and stop this nonsense. I was not told of any such charge when i took the emi. The fact that i have already paid all the emi 3 years back, i was not even looking at bajaj finserv anymore. Why is this charge? This is just fraud. I want refund of my money.

I can not provide card details as i do not have the card with me. My email id is [protected]@gmail.com

Loan id – lan400dfsea142858
Custome id[protected]

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.

I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards
Name naresh kumar boyapally
Mob: [protected]

Dear bajaj finance

I am taken bajan fiancé flexi loan but loan time bajaj executive near told me about credit vidhya fees but after dismemberment loan then they have deduction my 4999 fees in my loan
So please cancel this credit vidhya fees and refund my amount 4999

Please solve my request and complaints t

Loan account no 417gdfea512765...

My customer id:
[protected]
I have bought samsung a7 64 gb on emi from bajaj finance on[protected]. Now i want to cancel the extended warranty of cpp asset care policy.

My imei no:[protected]

My asset care policy number is 462dpf[protected], 462dfs[protected] my emi will start from[protected] so do it fast. Please cancel cpp asset care policy.

Also i tried to update my email id through bajaj finance customer login but not able to update at my end so please update it as

Hi i am md farhan and my contact number is [protected].

Yesterday i got call from bajaj finserv verification department regarding changes in mobile number.
And they informed me about some transaction which was not made by me.
Mobile number was not changed by me.
Please do the needful as soon as possible.

Customer id 32687867
Mail id: mohammad. [protected]@gmail.com

I have today amount cutting 295*4=1180 rs in my account. But i cleared the bajaj emi loan 2016. I was taken clearance letter also. But why i am cutting my money.

I have use also useing your bajaj emi card from last 2 year and there are no any emi taken from the till date. I have paid my emi properly problems gone only 2017 also.

Kindly consider my current emi rs. 1180/- and reverse my bank chargers deducted from your side as per statement.

Myself lavanya. I have taken personal loan in bajaj rs - 1 62000. And i use to pay 7200 emi. Now i have repayed rs -100000. Still am getting msz to pay 7200 only. Initially there executives said your emi will decrease, so i repayed it, it was (7200) huge amount every month. So i repayed it. Now the emi for lesser amount am paying. Bajaj people are not responding to calls or messages. Giving complete ly wrong info about the loans and putting customers in trouble. Their executive s they them self don't know about how the loan process works. And last month feb 2, 2019. They have 295
5 times. Please repay that amount and decrease my emi amount.

My name is ranjit singh, having emi card number 4579. I purchased an item from flipkart. After purchasing from online my ecs account mapped wrong by system automatically and no emi deducted our bounced in my account. When i find it i foreclosed the loan account immediately. But my emi card blocked by bajaj finserv without any notice. It has been taken 1 year long period but still emi card is not blocked.

When i sent email to wecare customer care they said your cibil score is low. I have cleared the disputes with cibil and sent updated report again to bajaj finserv then again they said "sir your dob is not correct in cibil report" when it corrected by cibil we will unblock your card.

Now emi card is blocked from past 12 months, cibil score is more than 750+, dob has been corrected, no loan is pending even there is no loan account is active in my name but still bajaj is unblocking my emi card.

I have sent many repeated emails and 100 times visited bajaj finserv local office, they are also know the story. But there is no solution have been provided by bajaj finver.

This is so disappointing and poor customer service.

Regards
Ranjeet singh
[protected]

Bajaj finanace debited 295 rupees 5 time its shocking. With out my permission every time in my account debited 295 rupees for the investiment intermedi
So, please refund my money.
As soon as solve my problem my acount in state bank of india
Kindly help me to recover my money back from investment intermedi
I have proper mantaine my acount eavry month pls help

I want to cancel my R shield bundle insurance pack on my bajaj inserv super card i already sent mail to customer care but no replay till and also sent Message to 5607033 but no response till please cancel my policy on my card and do the need full
my card number is 5369xxxxxxxx8826

please cancel the policy as soon as possible

than you
vineel bobba

My name is b harikrishna, i taken bajaj finserv personal loan, my loan are closed on 2017 without cheque bounces. But bajaj finserv taking charges without information from my sbi account. I am fully irritating from bajaj finserv so please immediately refund my amount. I. E 21/12/2018 rs. 295/-, 22/02/2019 rs 412/- & 23/02/2019 295/- this amount are debited. My bajaj customer id 30506149.

I paid rs.4999/- for elite card on 20th feb and till now no update and no response. Whenever i m calling the call center, they are giving some number which is not working. No one is giving a proper answer regarding the same. Can i know who is the contact person or how to proceed to make a complaint on them if i don't get any response?

My no [protected]

Fone safe policy no.- w51dtbea515694

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.

I have finance problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

Vikas kumar
Bajaj finance limited
Absm barwala
Vikas. [protected]@bajajfinserv.in
[protected].

Dear sir,
My name is vhangthianmuang and i'm a existing customer of bajaj finserv. My id is[protected]. On 04 february 2019 i've purchase a flight ticket from yatra (Order id is order #[protected] and used bajaj emi credit card ffor the duration of 3 months. But due to some problem i have cancelled the order from yatra and they even cancelled the order and refund the amount but bajaj generate the loan emi start date 02/03/2019 for 3 months. (Loan account no is - 410ecf[protected]. Please cancel this loan amount. Helpful 3 documents file are attached it.

Thank you,