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Bajaj Finserv Complaints & Reviews

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Updated: Oct 24, 2025

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Bajaj Finserv reviews & complaints page 141

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I lost my job because i was bedridden for months but i still managed to pay every emi without any problem from my end but now they have gone too far. Due to their mistake every month the ecs failed, they kept demanding from me payment failure charges. I paid all my emi duly but they kept harassing me every couple of days. I got an overwhelming number of calls from these people during the last 2 years and on each call, i tried to explain everything patiently for hours every day. Nobody helped and now they have started abusing me and threatening me "pese do rh ho ya ni". They are blackmailing me to pay 13000 something in a legal notice for no fault of mine. It's appalling how they are humiliating me with a callous attitude. I have all the email conversations involving a manager called deepak from pitampura who promised to solve my issue but he never did and they kept calling and without any closure of the issue they created, i was harassed and extorted repeatedly.

I have been a law-abiding citizen my whole life and i have always stood for what is right. I am outraged by the despicable conduct of this company and demand justice.

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Address: Behind R mall, Thane, Maharashtra, 400607

Bajaj finserv is deducting 117 rupees from my account every year without any intimation, i had taken emi from bajaj finserv in 2014 to buy lcd tv from kohinoor thane showroom, i paid their emi on time and there is no balance remaining, but still they are deducting money. When i called their customer number ([protected]) few times, they said this is personal loan department and they cannot help on this, this is very disappointing from a brand like bajaj. Could you please help on this asap.
I get sms messages with below loan numbers informing about some cibil score. I dont know what these loan numbers are.
Lan5770cd01962749
Lan5770cd00222270
Kindly help me resolving this issue and also return of my money deducted as of now.
Thanks,
Vivek
Ph-[protected]

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I bought a vivo mobile phone through bajaj finserv, the emi amount mentioned to me was 3250rs. But 3678rs was debited as my first month emi. When i enquired about it, they told it was for insurance and i asked them to cancel it. After cancelling it, they are still deitting the same amount and there were no replies for my email. Intentionally, i decided not to maintain balance in my account, as i was not able to contact the customer care. After that collection agent called me and i told the full story. So, for that month he collected only 3250rs. With the return charge not maintaining the balance. Next month again they started to debit 3678rs. Still im not able to customer care. When i enquired the collection agent, he tells that, we dont know how ot happened.

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Address: Hno 5A Phase6 Aya Nagar, New Delhi, Delhi, 110047

Dear sir /Mam,

Greetings ! I 'm your genuine customer from past couple of years. I have never missed any EMI's . I have a PL of[protected]PST[protected]
Which I already paid in your Branch in Lajpat Nagar in the month of January 2019. But still my EMI's have been deducting from my account from past two months . Kindly revert the amount other wise I will file a case against the company .

I am enclosing the evidence . Kindly find the attachments .

With Regards
Safina Anthony

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Address: 411009

I have taken a personal loan on my mother's name of ₹5, 00, 000/- loan account number - 402pht67090916

Due to some financial situation, sometimes i pay the emi late but in the same month, alongwith all the charges the company issues for the late payment.
This month i am late to pay the emi. I had informed them that i will be paying the emi by 23/03/19. Yesterday my mother got call from your recovery agents. One caller was very good to speak with.
Then there is another caller some miss shruti (Mob - [protected]), she calls and mother directly starts insulting. Calling us fraud, telling us our incapability of paying the loan i. E.in hindi "aukad" and then whether my mother has ever seen 5 lakhs in her life and all that rubbish.
My mother has gone through a heart bypass surgery and a valve replacement surgery 4 months back. Listening and arguing with your recovery agent she had a major chest pain last evening. Thankfully nothing worse happened.
But then who is responsible for this kind of language and behaviour? Have i taken loan from a legal finance company or a company of goons?

Can you please tell me the further action to be taken or you are waiting for someone to be seriously hospitalised before any such action is taken?

I hope that some senior officials take this seriously and give me a call for the feedback of actions taken. My number is [protected]

If this company deals the same way, the future of company os in danger as many like me wont even take any of your services and wont even recommend any of our known ones.

Bajaj Finserv customer support has been notified about the posted complaint.

Mar 23, 2019

Updated by Nikhil Rathi I have taken a personal loan on my mother's name of ₹5, 00, 000/- Loan account number - 402PHT67090916

Due to some financial situation, sometimes I pay the emi late but in the same month, alongwith all the charges the company issues for the late payment.
This month I am late to pay the emi. I had informed them that I will be paying the emi by 23/03/19. Yesterday my mother got call from your recovery agents. One caller was very good to speak with.
Then there is another caller some Miss Shruti (mob - [protected]), she calls my mother and directly starts insulting. Calling us fraud, telling us our incapability of paying the loan i.e. in hindi "Aukad" and then whether my mother has ever seen 5 lakhs in her life and all that rubbish.
My mother has gone through a heart bypass surgery and a valve replacement surgery 4 months back. Listening and arguing with your recovery agent she had a major chest pain last evening. Thankfully nothing worse happened.
But then who is responsible for this kind of language and behaviour? Have i taken loan from a legal finance company or a company of goons?

Can you please tell me the further action to be taken or you are waiting for someone to be seriously hospitalised before any such action is taken?

I hope that some senior officials take this seriously and give me a call for the feedback of actions taken. My number is [protected]

If this company deals the same way, the future of company os in danger as many like me wont even take any of your services and wont even recommend any of our known ones.

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My loan account no 408rem96698969
I asked emi is not deducting from my account, they told your ecs is bounced with reason invalid account status. I am sure that i written account details 100 percent correct, in case return of that ecs they need to given back that bounced ecs cheque with return memo. They are telling that they can't give back bounced cheque. Even i didn't get any presenting messages also. Atleast they need to provide scanned copy of my ecs mandate and return memo...
They have not presented the ecs
Why because i have received message from bajaj fin serv on 2 nd feb 2019 as"

Greetings! We regret to inform that due to a technical error, first emi due date on charge slip for loan a/c no 408rem96698969 is not correct. Your monthly emi deduction would start from 02-feb-2019. Keep your bank a/c funded to avoid bounce charges. Regards, bajaj finserv"
Actual due date is 2 nd feb 2019 and 2 nd march 2019 and 2 nd april 2019 for 3 emis.
They charged return charges and overdue amount from my loan account... I am having sufficient balance in my account.
Please help me to solve this problem.
I am ready to pay total amount without any charges... Because mistake is from bajaj fin serve side

+1 photos

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S

StrongShaina

from Noida, Uttar Pradesh

Mar 26, 2019

They pulled something like that on us too. How do you feel about a class action lawsuit?

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Address: Lucknow, Uttar Pradesh, 226015

Hi,
I am calling in regards to my Consumer Durable Loan number 456MPD87330745;
I had been your customer for a long time and never had any issue with my ECS,
this is the first time my ECS was bounced, Due to some medical issue I don't have sufficient fund on 2nd Mar'18 and ECS got bounced but How can You can hit multiple time for ECS deduction without any customer confirmation.??
I HAVE CHARGED Rs.3540 For Bouncing and the EMI card I try to use for the shopping the dealer said this card is Inactive and the card is useless why u guys Inactive the card and deduct the activation(Service Amount)amount or Because of this 2 ECS bounce my CIBIL rating had been drastically affected.
I believe in your bank that is why I had a loan from you guys and I want you to get things sorted out on urgent basis, if you not then I had to forcefully send a complaint letter the RBI Vigilance Wing.

Note: I don't want any person calling me or Harassing for recovery and very Important I want my CIBIL to be updated.

Be a Gentleman Finance.

Thanks and Regards;
Vikrant Anand

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Address: 512, sector-31, Chandigarh, Punjab, 160030

We have bought two ac in the month of november from sachdeva electronics in month of november and there was a commitment made by bajaj agent that we will get 1 emi waved off after third instalment and the same will be credited to or bank accont atomatically. While checking the statement to our surprise we noticed that nothing is credited to or account and when enquired about the same a diffrent agent came forward and denied any such claim made... It was very dishartening and would call it as cheating and lost all my faith with brand bajaj... Will seriously take it up to the company md and to all the concern goverment athorities... Never expected ot of an a+ rated company

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Address: 179 B3 Visa Avenve, Sri Bhunasshwari Street 2nd Main Road, Chennai, Tamil Nadu, 600042

Hi team, i already taken bajaj flexi loan on (August 2018 and application number :[protected] and last month one of bajaj executive was contacted to me stating that you have eligible ~5l top up loan without any fees - name of person : priya ([protected], [protected])& ravi her supervisor ([protected]), the loan was approved on saturday, march 9, 2019 6:52 pm application number[protected] with all fees {insurance premium - rs 3789, flexi fee (Applicable for all flexi loans) rs 4999, financial fitness report disbursal amount rs 4999, emi card rs, 412} during accepting the agreement form i was contact both of them they have been informed process was change, you will get sms and will select no option and then will get waiver for fees, however i haven’t get any single message till now.

And also i have reached all of them and they are ignoring my call, even i have escalated to call center - there is no response, find attached proof for the communication.

Note: i already have loan and am not utilized 100% why should i go with fees, executive was told me no fees that’s reason i have applied.

Regards
Rajagopal

+3 photos

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I have taken a flexi personal from bajaj finserv, and they have charged an amount of rs.1499/- towards credit vidya fees, which was not at all informed to me at the time of loan sanction or disbursement, i have shared loan approval mail communication details to bajaj finserv customer care team, in which credit fees is not mentioned, still they are telling that the credit vidya fees can not be refunded.

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Vasanthakumar Kumar

Jan 11, 2021

I have taken a flexi personal from bajaj finserv, and they have charged an amount of rs.4999/- towards credit vidya fees, which was not at all informed to me at the time of loan sanction or disbursement, i have shared loan approval mail communication details to bajaj finserv customer care team, in which credit fees is not mentioned, still they are telling that the credit vidya fees can not be refunded.
My contact number [protected].

That loan sales person telling reversal of credit vidya fees after 48 hours of loan sanction buyt still not received .

subject reversal of credit vidya fees - Comment #3786298 - Image #0

V

Vasanthakumar Kumar

Jan 11, 2021

I have taken a flexi personal from bajaj finserv, and they have charged an amount of rs.4999/- towards credit vidya fees, which was not at all informed to me at the time of loan sanction or disbursement, i have shared loan approval mail communication details to bajaj finserv customer care team, in which credit fees is not mentioned, still they are telling that the credit vidya fees can not be refunded.
My contact number [protected].

That loan sales person telling reversal of credit vidya fees after 48 hours of loan sanction buyt still not received .

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Address: Visakhapatnam, Andhra Pradesh

I have taken digital emi card of bajaj fin serve... I am always maintaining sufficient balance in my account but they are not deducting amount from my account by using ecs, and also they asking overdue amount to pay and daily they are calling and harassing me.. Now also they can deduct from my account.
My loan account no is.
408rem96698969
And
I also requested to complete closure of my emi card as well as loan.

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Dear mam/sir, i had applied for a loan with bajaj finance. I checked all customer feedbacks online and had asked all relevant questions with the manager. He explained all terms and conditions on call (Recorded). I was sent the loan offer through sms and was asked to accept the same asap as it was a weekend and disbursal would take time. No agreement was sent or signed. My account was opened within minutes and amount transferred. Over the weekends i found a copy of agreement and other docs uploaded by them. To my surprise the signatures were not mine and forged. Even the t&c was different than commited on call. I mmediately contacted the manager on the t&c he only kept ignoring my calls and making excuses to get back 3 days passed by. After getting in touch with legal expert, i then i happened to tell the manager of the forgery on agreements. He was scared and accepted the wrong doings on call (Recorded). I have used some portion of the loan and dont know how to go forward. I want to keep the loan as per t&c stated on call, get justice on the harassment of 5 days, bajan employees seems to be regulars on cheating and fraud so it need to stop and finally ask bajaj higher management for a written apology as there are numerous complaints on same lines and only growing.

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Yesterday, i bought a washing machine by bajaj finserv and got emi card in app but whenever i tried to log in cuatomer portal otp was not received and i asked to shopkeeper to gave my experia id or customer id or loan account number etc but he does not gave me any id. Now, my issue was that how i know my emi's details and all detail about my loan. I'm trying to say that how i saw my currently loan amount and transactions and whenever i was send message to bajaj helpline no. I got replied that my number is not registered them. I'm confuge what' going on.

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Address: 500039

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LoansBajaj Finserv cheque recvd mandate failed txn
Bajaj Finserv — cheque recvd mandate failed txn

2 Reviews
Uppal Telangana, India
Va Vasanth436 on Jan 7, 2019
Submit a Complaint
Hi.

I have bajaj personal loan and will be cleared on 5th of every month where as every alternate month they are deducting amount stating cheque recvd mandate failed on average of rs 1000to 1200. Whe i as them they say they didnt deduct and bank says ask with sbi. Then who is responsible. I have only single loan an no other emi. Bajaj team doesn't respond properly and close the ticket without our concern and response

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R

ravinoth

from Erode, Tamil Nadu

Mar 21, 2019

My card is blocked to unblock

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Address: NO 28, 14TH MAIN2ND CROSS KEMPAPURA, 560023

Dear sir/madam
I get a call from digital fone safe policy. Regarding laptop safe policy.. Till now am not recieved any software or copy of insurance documents. I had given cancellation letter to bajaj finance for cancellation previous cancellation service request no: sr06717580... Am paying emi amount for policy from 2months.. Kindly cancel the policy
My policy no:im1978774

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A

Angeline Fernandes

from Mumbai, Maharashtra

Mar 20, 2019

Sir my emi had paid on time on 2 Mar.without any notice or msg or call they have again debited my money Frm my account which is not safe how we can trust this company by given our account no so pls credit my money to my account back.pls take a strict action about this

S

Sai 2019

from Hyderabad, Telangana

Mar 20, 2019

Last year I have bought a TV worth 30K and a Mobile worth 26k for EMI it has been almost 6-7 months I didn't receive my card yet. They have told that it will be sent through mail to my home but didn't .The store took Ph no to avail the EMI but still didn't get card .

Ph No : [protected] (Bhimraya)

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Address: 301 FLATNO,SRI SAI CORNA APARTMENT, VENNALAGADDA, QUTUBULLAPUR, NEAR SUCHITRA CIRCLE, HYDERABAD, Hyderabad, Telangana, 500065

I would like to inform you that, i have taken balance transfer from lic to bajaj in august 2017, at that time my tenure is 120 months and roi is 8.5% after 8 months bajaj is increasing roi every two months present roi is 9.25 and tenure 126 months.
And my signatures are forged in the agreement several times mail to we care and others but not responding properly

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R

Raju2567

from Hyderabad, Telangana

Mar 20, 2019

I am Rajesh S[protected], I have an account in bajaj finserv, and I get a loan and I cleared all my loans but my my EMI card is not released and information also not provided clearly my block my card permanently, so this waste of my time to try to resolve my EMI card problem. So please close my bajaj finserv account. Please help

A

a tarak

Mar 20, 2019

Sir recently i complained this subject but no action. No reply why what can i do for

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Address: 604 Athens panvelkar green city Ambernath east, Thane, Maharashtra, 421501

As if i have my mobile number registered with bajaj finserv my mobile number is protected which is now not in use so bocz of this i cant track any of my accounts so its my request to please change my registered number to new one.
Customer id. 12283685...
My new number is [protected].
I had already sent complaint. Regarding this but my promnblem is not resovled.

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M

Manju Gade

from Bengaluru, Karnataka

Mar 20, 2019

Hi, I didn't receive the refund amount which is initiated by the payment plz help me out in this. Transaction reference number:[protected].

My number:[protected].

complaints about change in register number - Comment #3382202 - Image #0

M

Milesh Thazhath

Mar 20, 2019

I want to change my phone number and I need my loan track I'd also . My previous number [protected].my sim already damaged so I can't get any information from ur side. Now am using mobile no is [protected]. Plz make convert to [protected] this number

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Address: Rest house road Kotma m.p., Rest house road Kotma m.p., Anuppur, Madhya Pradesh, 484334

Sir unblock my card please phone number is [protected] some business problem so i can not timely paid emi but i promise paid emi timely please unblock my emi card. customer name Vivek Tandiya Date of Birth 07.04.1979 PAN AHNPT1154E and Add rest house road kotma distt. anuppur M.P. pin 484334
sir please unblock my emi card and purchase some electronic products
Thanku Sir

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S

samba dsi

Mar 20, 2019

118 MNDT VER CHGS CUT my bank

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Address: Bangalore, 560066

Beware of bajaj finance flexi personal loans.

Flexi loan is too good and no doubt about it but you should be aware of hidden charges. There is a annual maintenance charges applicable which is.25% + tax on loan amount. They are very clever they will cheat you by mentioning 25bps in welcome letter and will take your confirmation to process loan.

I picked up a loan with bajaj finance and its a dead lock. Amc came to me as surprise and want to cancel the loan in less than 10 days, post that you raise complaint they will say basis your confimation they released the loan and hence cannot cancel the loan. Post escalating to the top most level customer experience head also there is no use. They claim i need to pay 4% + tax as foreclosure charges and then to move out for 10 day old loan. I am surprised entire team are together in fraud sale happending. I feel very sad on people applying loan for emergency purpous and companies taking advantage of situavation and cheating customer by giving more pain during their bad times.

Please note one time charges -4999, insurance and other charges - 3500, stamp charges - 200 + annual maintenance charge - 0.295% on loan amount (Which will be mentioned in bank terms as 25bps)...

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Vaijaynty

Mar 20, 2019

Sir,
Mere bajajemi card pe name glt print hai so plese craction name in the card

flexi personal loan - Comment #3382159 - Image #0

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Address: Madurai, Tamil Nadu

My loan id is 412hfp89298554. I made repayment of rs 3 lakhs on 4th of this month. I paid rs 1 lakhs through internet banking and rs 2 lakhs through rtgs. I received part payment acknowledgement mail for rs 1 lakhs on march 5th. Another part payment acknowledgement mail came from bajaj finserv came on march 7. But i am shocked to see the acknowledgemnt mail which say that i paid only rs.230 instead of rs.2 lakhs. My loan account is updated for 1 lakh part payment.2 lakhs part payment is not updated in my loan account. I don’t know why this confusion...

Kindly resolve this problem

I lodged the complaints in bajaj. But there is no response

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