Bajaj Finserv Complaints & Reviews

I'm not borrow any item since last 8 months but still i get the messages and call from your end regarding the emi amount & above items are not related to me but still you guys are bothering me for the same.

Since last 8 months your guys are bothering for the emi account but i'm not purchasing anything so how you can call me and messages me for the payment. And also i didn't get the bajaj finance card till date. If someone is purchasing by using your bajaj finserve card so you guys have to confirm with the customer first then you are allowed to do payment. But in my case i didn't got any confirmation call or mail from your end so how you can do the payment. It's all your fault and it's not my. But because of these matter my reputation in my bank has been down & my cibil score is also affected.

I'm tried a lot to call your customer care regarding the above subjected matter but there is no proper response from your executives.
My loan account has been closed in november 2018 only. I didn't got no due certificate for this (Loan account no.: 4050cd61600999
So, i request you to kindly closed these loans from my account & give letter in my bank that these are your mistakes not mine so my reputation in bank will be safe and it's your duty, and refund my deducted amount ath the earliest otherwise i have to take legal action against you.

Also inform cibil department regarding this. Because of these fake accounts you cheated guys are added in my contact no my cibil scored has been down and i didn't get any loans from bank.

Also i want my no due certificate for loan account no : 4050cd61600999

Thanks & regards,
Nilesh naik
[protected]/[protected]

After the loan is cleared, i was not informed that the card needs to be manually deactivated.
So at the end of the year, i got a message saying that i have to pay them 117 rs for inactive fees.
Can you please deactivate it at the earliest?

Also i am impressed with this strategy of not informing the customers and silently deducting the money. Thanks to you guys, i will hereafter think twice before using any of your products. I will watch out for cheaters like you..

I have been charged with annual/account maintenance charge of 1% of loan sanctioned, where as their web site clearly states the rate to be 0.25%. When questioned, i am told that the product carries interest rate ranging from 14-17%, but i have been given lower interest rate of 13.50% only, hence annual account maintenance charge for me alone is increased to 1% from 0.25%.
This is pure cheating. At fag end of last fiscal, they were in need of achieving targets and hence were ready to bargain on the interest rate. But how can they compensate that with increased annual charge of 1%, which would tentamount to collecting higher interest rate from me. Hidden charges they refuse to reverse saying in the signed loan agreement the charge is 1%. But how could that exceed the company policy published? The loan agreement pages were blank when signed, they later filled up and no copy was given to me.

The loan was completed around past 2 years and it was purchased on[protected]serial no:- KR[protected]). I have two issues with Bajaj Finserv:

1. I was harassed and tricked into buying a EMI card. The agent charged an extra random amount saying it is card fee. He NEVER mentioned there was a fee. he just gave me a bunch of papers and took my signature. Very unethical business.

2. Recently I saw a line item in my bank statement saying Bajaj EMI card "inactive" fees of Rs.194. Money was directly debited from my SBI account. How and What is this charge for? Do you guys expect me to take loan from you all my life? How can anyone charge for a card being inactive?
And the most important thing is that they had been deducting these amounts on regular basis, fortunately one of my relative told me about this and than i come to know about this whole fraud system.

I don't need this stupid card or your service in future. I am going to tell everyone I know NOT to use your service.

Please escalate this email to the highest authorized person and refund the amount immediately. There is no standing instruction to let you debit my account & i am going to instruct my bank the same.

Awaiting reply ASAP

Name:- Umesh Kumar

Dear customer, your emi card annual inactive fees of rs.117 is due on 18th june'19. Available loan limit on card is rs. 150, 000. Use your bajaj finserv emi card & get waiver on your annual inactive fee. Know more https://bit.ly/2s3tDV2

I have received sms on dated 23rd march 2019.

I have not taken any loans. I just bought ac by using bajaj emi card.

Why i should pay this charge?

Please do needful.

Thanks,
Kaushal patel

I have availed a personal loan in bajaj finance against purcahse of refrigerator, my emi was scheduled on 2nd of every month. I have been kept on asking for change in emi date as it wouldn't be possible to pay my emi on 2nd of every month. Its been more than 25 days i was requesting, but no response.
My loan number is 4050cd82056506. I was not all at happy with this. And after repeated calls, they are not even answering my call. Is this the way you guys treat customers?
Highly dissatisfied with this. Can someone help me on this and get it resolved as soon as possible as my next month's emi date is due on.
Is there any procedure for change of emi date? I have been calling them repeatedly, but seems no one cares

While taking the loan they keep on calling, but once we have got the loan, they dont even care. I cant roam around banks for this, leaving my work behind.
Being big company not at all expecting such kind of response. Please help me out

Yesterday night i bought a sony 55inch x9000f at bajaj electronics. Mistakenly and no proper information given by the executive, i bought the 1 year extended warranty. So, now i wanted it to be cancelled and remove the price of the extended warranty from my emi’s and change the emi amount as discussed previously. So, please accept my request and make the possible changes as early as possible.

I am totally gone insane due to repeated deduction of 295*12 last month and 295*2to 3 times a month since two years.

Same with fullerton people they deduct ₹ 295 2or 3 times a month even after loan amount deducted. As totally 29500 deducted since 18-20 moths.

Sir, how rbi keep quiet, is these financial services company didn't come under regulations of central bank authority. These people charge 37% interest and appointed goonda people who just threaten and ask the same thing repeatedly and threaten. Sir kindly control these blood sucking leaches.

Dear sir
I have take person loan form bajaj loan no 424pmt[protected] on 13/01/2019.
As per telephonic discussion held. He offered me 127000rupee but i am received 116473 rupees. And emi [protected]@months offered me but i am pay 4499 @months. After 2months he is not resolved my complaint
Is too much cheating with customer... This is my complaint... You look at it.
All discussion recording available but not attached

Purchased a sony tv model number klv40w672ein5 from khosla electronics private limited, baghmore, kanchrapara on 12-10-17, invoice number k4624/1718/02253 through bajaj finance ltd. Actual price was 44300/-, initially paid 10245/- by cash at the time of purchase.
As per the agreement, 34468/- in 14 instalments were to be withdrawn from my bank account. Instead of withdrawing 34468/- as per the agreement, they withdrew 44068/- from my account beyond my knowledge.
After completion of the stipulated instalments when i inquire bajaj finance ltd why they had withdrawn the extra 9600/- from my account living me in dark, they told me that they had invested this amount of money (Inr 9600/-) in an insurance scheme of them on my name. Although they had not taken my consent at any point of time for that insurance scheme and also failed to provide any relevant document regarding the same.

I think that withdrawing money from my account without my permission is a criminal offence. I'm scared that they can repeat this offence when they have access to my bank account. It falls under the purview of cyber crime and immediate assistance is sought from you to refund me the extra amount (Inr 9600/-), also necessary steps should be taken against bajaj finance ltd.

Please see my contact details :

Sourav maitra
30 anil rudra sarani
Kanchrapara
Wb - 743145
Mob :[protected]
Mob :[protected]

I have a bajaj emi card. I've been charged above and i am not ok with that as this card was free and i don't any requirements of any emi presently.

Either take away my card and discontinue my membership or tell me how to unsubscribe immediately.

It's not appropriate to unilaterally levy this fee!! You can ask me whether i want to retain the card or not and based on that charge me.

Shreekumar nair

I lost my job because i was bedridden for months but i still managed to pay every emi without any problem from my end but now they have gone too far. Due to their mistake every month the ecs failed, they kept demanding from me payment failure charges. I paid all my emi duly but they kept harassing me every couple of days. I got an overwhelming number of calls from these people during the last 2 years and on each call, i tried to explain everything patiently for hours every day. Nobody helped and now they have started abusing me and threatening me "pese do rh ho ya ni". They are blackmailing me to pay 13000 something in a legal notice for no fault of mine. It's appalling how they are humiliating me with a callous attitude. I have all the email conversations involving a manager called deepak from pitampura who promised to solve my issue but he never did and they kept calling and without any closure of the issue they created, i was harassed and extorted repeatedly.

I have been a law-abiding citizen my whole life and i have always stood for what is right. I am outraged by the despicable conduct of this company and demand justice.

Bajaj finserv is deducting 117 rupees from my account every year without any intimation, i had taken emi from bajaj finserv in 2014 to buy lcd tv from kohinoor thane showroom, i paid their emi on time and there is no balance remaining, but still they are deducting money. When i called their customer number ([protected]) few times, they said this is personal loan department and they cannot help on this, this is very disappointing from a brand like bajaj. Could you please help on this asap.
I get sms messages with below loan numbers informing about some cibil score. I dont know what these loan numbers are.
Lan5770cd01962749
Lan5770cd00222270
Kindly help me resolving this issue and also return of my money deducted as of now.
Thanks,
Vivek
Ph-[protected]

I bought a vivo mobile phone through bajaj finserv, the emi amount mentioned to me was 3250rs. But 3678rs was debited as my first month emi. When i enquired about it, they told it was for insurance and i asked them to cancel it. After cancelling it, they are still deitting the same amount and there were no replies for my email. Intentionally, i decided not to maintain balance in my account, as i was not able to contact the customer care. After that collection agent called me and i told the full story. So, for that month he collected only 3250rs. With the return charge not maintaining the balance. Next month again they started to debit 3678rs. Still im not able to customer care. When i enquired the collection agent, he tells that, we dont know how ot happened.

Dear sir /Mam,

Greetings ! I 'm your genuine customer from past couple of years. I have never missed any EMI's . I have a PL of[protected]PST[protected]
Which I already paid in your Branch in Lajpat Nagar in the month of January 2019. But still my EMI's have been deducting from my account from past two months . Kindly revert the amount other wise I will file a case against the company .

I am enclosing the evidence . Kindly find the attachments .

With Regards
Safina Anthony

I have taken a personal loan on my mother's name of ₹5, 00, 000/- loan account number - 402pht67090916

Due to some financial situation, sometimes i pay the emi late but in the same month, alongwith all the charges the company issues for the late payment.
This month i am late to pay the emi. I had informed them that i will be paying the emi by 23/03/19. Yesterday my mother got call from your recovery agents. One caller was very good to speak with.
Then there is another caller some miss shruti (Mob - [protected]), she calls and mother directly starts insulting. Calling us fraud, telling us our incapability of paying the loan i. E.in hindi "aukad" and then whether my mother has ever seen 5 lakhs in her life and all that rubbish.
My mother has gone through a heart bypass surgery and a valve replacement surgery 4 months back. Listening and arguing with your recovery agent she had a major chest pain last evening. Thankfully nothing worse happened.
But then who is responsible for this kind of language and behaviour? Have i taken loan from a legal finance company or a company of goons?

Can you please tell me the further action to be taken or you are waiting for someone to be seriously hospitalised before any such action is taken?

I hope that some senior officials take this seriously and give me a call for the feedback of actions taken. My number is [protected]

If this company deals the same way, the future of company os in danger as many like me wont even take any of your services and wont even recommend any of our known ones.

My loan account no 408rem96698969
I asked emi is not deducting from my account, they told your ecs is bounced with reason invalid account status. I am sure that i written account details 100 percent correct, in case return of that ecs they need to given back that bounced ecs cheque with return memo. They are telling that they can't give back bounced cheque. Even i didn't get any presenting messages also. Atleast they need to provide scanned copy of my ecs mandate and return memo...
They have not presented the ecs
Why because i have received message from bajaj fin serv on 2 nd feb 2019 as"

Greetings! We regret to inform that due to a technical error, first emi due date on charge slip for loan a/c no 408rem96698969 is not correct. Your monthly emi deduction would start from 02-feb-2019. Keep your bank a/c funded to avoid bounce charges. Regards, bajaj finserv"
Actual due date is 2 nd feb 2019 and 2 nd march 2019 and 2 nd april 2019 for 3 emis.
They charged return charges and overdue amount from my loan account... I am having sufficient balance in my account.
Please help me to solve this problem.
I am ready to pay total amount without any charges... Because mistake is from bajaj fin serve side

Hi,
I am calling in regards to my Consumer Durable Loan number 456MPD87330745;
I had been your customer for a long time and never had any issue with my ECS,
this is the first time my ECS was bounced, Due to some medical issue I don't have sufficient fund on 2nd Mar'18 and ECS got bounced but How can You can hit multiple time for ECS deduction without any customer confirmation.??
I HAVE CHARGED Rs.3540 For Bouncing and the EMI card I try to use for the shopping the dealer said this card is Inactive and the card is useless why u guys Inactive the card and deduct the activation(Service Amount)amount or Because of this 2 ECS bounce my CIBIL rating had been drastically affected.
I believe in your bank that is why I had a loan from you guys and I want you to get things sorted out on urgent basis, if you not then I had to forcefully send a complaint letter the RBI Vigilance Wing.

Note: I don't want any person calling me or Harassing for recovery and very Important I want my CIBIL to be updated.

Be a Gentleman Finance.

Thanks and Regards;
Vikrant Anand

We have bought two ac in the month of november from sachdeva electronics in month of november and there was a commitment made by bajaj agent that we will get 1 emi waved off after third instalment and the same will be credited to or bank accont atomatically. While checking the statement to our surprise we noticed that nothing is credited to or account and when enquired about the same a diffrent agent came forward and denied any such claim made... It was very dishartening and would call it as cheating and lost all my faith with brand bajaj... Will seriously take it up to the company md and to all the concern goverment athorities... Never expected ot of an a+ rated company

Hi team, i already taken bajaj flexi loan on (August 2018 and application number :[protected] and last month one of bajaj executive was contacted to me stating that you have eligible ~5l top up loan without any fees - name of person : priya ([protected], [protected])& ravi her supervisor ([protected]), the loan was approved on saturday, march 9, 2019 6:52 pm application number[protected] with all fees {insurance premium - rs 3789, flexi fee (Applicable for all flexi loans) rs 4999, financial fitness report disbursal amount rs 4999, emi card rs, 412} during accepting the agreement form i was contact both of them they have been informed process was change, you will get sms and will select no option and then will get waiver for fees, however i haven’t get any single message till now.

And also i have reached all of them and they are ignoring my call, even i have escalated to call center - there is no response, find attached proof for the communication.

Note: i already have loan and am not utilized 100% why should i go with fees, executive was told me no fees that’s reason i have applied.

Regards
Rajagopal