[Resolved] Bajaj Finserv — emi card not received and emi fee collected

Pydipati Srinivas Reddy

Address:

Chennai, Tamil Nadu

Registered mobile number : [protected]
Recent transaction in my hdfc account show rs 471 is deducted for emi card fee

22 aug 2017 bajaj emi card fee bf[protected] aug 2017 471.00

I have taken a consumer durable in 2015 during that time agent collected 300 for emi card fee but i did not receive any card till now. My experia shows some details of card and it is inactive
Recently 471 was deducted from my account bajaj emi card fee, please refer above transaction number
If the card is inactive why was the fee collected. If the card was active why i did not receive any card and we are promised no annual charges for the card then what does 471 refer if it is the fee for joining why is the card not delivered contact [protected]@bajaj... No proper information provided contacted toll free number no one responded, poor customer service...

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Oct 20, 2017

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2017

Bajaj Finserv Customer Care's response Hi, we regret the inconvenience caused!We have noted your details and we will get back to you within 24 working hrs.

Verified Support

Sep 01, 2017

Bajaj Finserv Customer Care's response Hi, your request is under process. We will get in touch with you within 24 to 48 hrs

Verified Support

Sep 19, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! As discussed we wish to inform you that your Virtual card has been activated sucessfully for further purchases. Details has been sent on your mail id.

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Comments

bandarushyam

from Mumbai, Maharashtra

Dear Sir, daily I am getting 5 to 6 IVR calls from Bajaj Finserv company. I am getting calls from [protected], [protected],[protected]. I am really getting disturbance with these calls. I don't want to get any such call to my number [protected].

Regards
Shyam

Rahul Rajesh

from Kodungallur, Kerala

Received my EMI card and I can't purchase products when doesn't not active CIBIL.
I will totally depressed . Why I can't shop.
My limit is 80000

K Hooja

I applied for the Bajaj Finserv EMI card and my Axis Bank account has been debited by Rs 471 on[protected]. ECS/BAJAJFINANCE LI/579SCE18416487. I also received an SMS which said I had pre-approved Bajaj Finance to deduct this amount.
But I have not received any confirmation mail from Bajaj Finserv.
I think its some fraud.