[Resolved]  Bajaj Finserv — excess emi charges collected

Address:560068
Website:www.bajajfinserv.in

Hi sir, myself d bharat, purchased washing machine from bajaj finserv through emi. I signed on authorized report of bank (Auto debit of emi payments) for 8 months emi payment of rs.2459 for a each month. But bajaj finserv requested for excess amount of emi to my bank. Even though i maintained sufficient balance (Minimum of rs.2459/-) in my bank account, because of request for extra amount of emi from bajaj finserv axis bank debited from my account. It results to insufficient balance in my account as per axis bank, so they charged me for cheque reversal charges of rs.11643. Here under i attached my bank statements and bajaj fiserv statement and other details.

Loan amount rs.29500
Advance amount paid rs.9836
Remaining amount rs.19672 (Rs.2459*8 installments)
No. Of installments 8
But they charged excess emi amount of rs.[protected]+2245+1795), but i maintained sufficient account balance for my installment amount rs.2459. As bajaj finserv requested for excess amount (Even though i given approval for rs.2459) it results to insufficient balance as per axis bank, so they charges for non maintaining of sufficient balance (Results to cheque reversal). This process continued for every month, because of this issue i lost rs. 11643 as bank charges.
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Apr 16, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer id to assist you further.Thank you.
Mar 14, 2018
Updated by bharathdommalapati
Contact no- [protected], [protected]
Mail ID- [protected]@gmail.com
Customer ID[protected]
Mar 14, 2018
Updated by bharathdommalapati
I am Bharath D, i lost my reg.mob. number [protected], now i am using new no -[protected] with
Mail ID- [protected]@gmail.com
Customer ID[protected]
Mar 19, 2018
Updated by bharathdommalapati
Hi, still i didn't get any reply from Bajaj Finserv..
Complaint comments 

Comments

Pls activate my card last six month i have not done any transaction so that card has automaticallyblocked.pls activate the card i need to purchase the samsung mobile?.
Thanks & Regards
A JOSEPH PRAVEEN Details Are: Name : JOSEPH PRAVEEN KUMAR A, Card No :[protected], Exp Date : 12/16 -12/26, Card type: Gold
Dear team,
many times disscussion with bajaj executive but still not resolved my case .
fake commitments by bajaj with me two times,

regards
ved
[protected]
Sir,
Please, deactivate my bajaj finserv card, my id num is 6156647., i don't want to use it any more, the card was given saying free of cost, and they r charging annually..., i don't have any due pending amount that should be paid to the company. Do i sincerely request you to deactivate my bajaj finserv card asap.
Thanking you,
Shobhan.

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