Bajaj Finserv Complaints & Reviews

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I have not opted for any digital fone safe service. Kindly remove this from my account and refund the extra amount of 540/- which has been already deducted.

My loan repayment amount id 5667/- per month but an amount of 6207/- has been deducted from my account... An extra amount of 540 /- is deducted kindly refund it
Kindly send your response to my registered email id i. E. Sachin. [protected]@gmail.com
Mob no :[protected]
Kindly go through the screen shot for loan account details.

Hi team,

Below is my loan account details,

Loan account number:4900cd38517545
Customer number 44791120
Call back number:[protected]

I am completely not satisfied with the way you are connecting to the customers.

1)Card unblock issue: You have blocked it because of the bounce that had happened but the reason for this is the miss communication or miss guidance from your branch staff, Person has agreed and collected the money from us but your bank staff had done the late payment but still I agreed and I paid the charges.Now if you are blocking the card for the mistake from your side, it doesn’t make sense.
And I can’t explain where the communication from us and bank staff had went wrong because I had explained this so many times to your staff.

2)waiving off the charges:
This is something I would say indirect way of taking money and loosing trust but let me tell you I have a clear proof of the mail sent from your side that the extra charges of rupees 3000 will be waived off once I pay rupees 576.
I have done my payment of rupees 576 and there are no dues remaining in my account.I am demanding my NOC straight away, If in case you are deducting the money again I am seriously lodging a police complaint of to the customer court against the manager and the company.
I have the mail proof as well from your bank stating this.

This is something I feel you are trying to loot customers money by putting all these charges.

Request an immediate response.

I am net new samsung j7 nxt buy for 6/10/2017i am online apply for bajaj finserve emi card and i am nnot coming for bajaj finserve emi card and please i am 6 month ago for baja finserve emi card not recieve 6 month ago please emi card recieve me
Please provide me bajaj fiserve emi card is so so usefull me i am so so exited for bajaj finserve emi card

Sir.

My recent loan account number for purchasing new mobile phone is 410DFS66507460.

Today I have received a sms from Baja finance that
Insurance applied with loan application no. 410DFS66507460. Policy name digital fone safe. Premium Rs 1849.

It is clearly intimated that I have not required any insurance policy for my mobile phone from Bajaj finance.
Hence do not issue any insurance policy forcibly to any customer. Don't deduct any unnecessarily amount from my account.

In case of a policy already issued through Bajaj finance without any request, kindly cancel the policy with immediate effect case will be forwarded to customer court without any delay for harrasment of customer.

Your return reply will be highly appreciated. Your sms is quoted below...

"Insurance applied with loan application no. 410DFS66507460 is currently in process. Policy name: DIGITAL FONE SAFE, Policy owner name: PRASENJIT GHOSH, Premium: Rs. 1, 849, Click here http://bit.ly/2nyKU6c to know more about your insurance product. Regards, Bajaj Finserv"

With regards

PRASENJIT GHOSH
[protected]

Hi Bajaj Finance Team,

I am getting daily 3 to 4 calls from bajaj regarding products,

Updated many times as not interested, still getting different different numbers.

why you are calling daily if I informed to you as not interested?

Is this give good value to your brand?

Remove my number from your data base.

Please respond to me.

Regards
OmPrakash

Dear sir,

I recieved a massage from bajajfinserve for top up loan on exisitng running loan.
After that i contact laxmikant soni loan sale agent who provide me flexi loan earlier. I clearly ask him for top loan o[censored]pto 20 lac. He told me 20 lac is not sanctions, the sention amount is only upto 11 lac 30 thousand i denied to proceed but he suggested please proceed for the same their is only 1500 charges only on top up loan amount of approx 1.3 lac and rate of interest is reduced to 13.5%.
After my approval he make fraud with me to sanction again 11.30 lac against 1.3 lac and bank charges apply 10500/- against 1500/-.

I am very much upset to see this. This person clearly cheat me and continuously ask me this will revert back but nothing happened.

I request a complain in customer care portal but nothing happened. I want my money back.

I am devastated i got a call from them an dfor personal loan i deposited around 36000 for registration, transection id and policy but now they are picking up my call and not answaring them plz help me in i am in bad situations
Person responsible - ankita, pallavi, aditi and rahul
Plz help me in something
I have receipt of all transection i had with them
Here is the number i got call from ankita-[protected]
Plz help me i had already given 36000 to them

Plz contact me on-[protected]

Hello sir/madam,
I purches freeze through bajaj finserv on emi and of that product emi start at 2/4/2017 and emi end date is 2/11/17 (My cunsumer durable no is 4450cd[protected]. But still 2 or 3 months
After they will show emi status is active on my bajaj finserv mobile portel.
I want to know why it is shown active.. Because i will already paid all emi..
I go to bajaj finserv office in my city at jalgaon to shown them about that problem but they just said k dont worry your all emi is paid of that product. So nothing worried about it. And that active mark are going disable in some days. But still it is shown activated.
Please give me proper solution.

I had loan with bajaj finserv 4030cd32837324 which was closed with last emi paid on 02/09/2017. I also received closure letter on 01/11/2017 stating that there are no further amounts to be paid. Unfortunately on 05/03/2018, there were 2 ecs debits on my account for rs.3, 999 and rs. 4, 145.

I tried reaching the customer care, but the ivr is just repeating only 3 options and not connecting the the customer care. I've also written an email to them on the same.

This is totally unacceptable from their part and never expected this kind of situation.

I paresh kashniyal husband of nalini kashniyal is complaining about the abusive language & threating we receive from akash naik who is the bajaj fin service collection from goregaon mumbai. He call ed my wife on 04th march 2018 & started using abusive language. When she transferred call to me he started threatening me for which we got recordings. He also started abusing me & said will kidnap me at 06:00 evening from my home. I went to police station & wrote a complaint for which i got nc from vashi police station. Please help me in to this

Close my emi card ([protected]) by eod and confirm me too.

If you didn't confirm. I will make complain against you in consumer forum and will take my money back which deducted unnecessary from my bank without any usage of your emi card and i not interested o[censored]sing your's card. I have also informed to bank manager. They will also make a complain against bajaz finserv.

Hello there,

I received bajaj emi card at jan 2017,

Emi card no : [protected]

Name : s suresh

Location : namakkal, tamilnadu

I informed bajaj finserv staff to change the bank account no. At 3rd instalment and also i submitted the cancelled cheque of the new account. But they did not change the details. I paid all amount by visiting bajaj finserv office with extra charges.

The emi card is blocked. I have tried may times to re-active the card since june 2017.
But still now no response for my mail and from local bajaj finserv office.

Re-activate my emi card and do respect to customers.

Worst service i had ever came to.
I had brought a honor 8 lite through bajaj finserv, which is the biggest mistake i had done. I have came through a accident due to which my mobile had damaged, i had took claim, they are just making fool and showing rude behaviour and giving hassle.
I had claimed now they are just making me fool, they are no giving any info about money back and saying to courrier your all doc before 14 days if i had not send they will cancel my claim.
Please submit
Mob no. [protected]

I had applied for bajaj finance digital emi card on 24.06.2017. I had filed the online application form anandamela burdwan for which i had to pay rs. 349. I had made a payment of rs.349 via anandamela burdwan showroom on 26.06.2017 to purchase emi card from bajaj finance. My sfid is : sf67202632

I want to know that why the status of my virtualemi card is inactive by bajaj finserv and useless ddf card is active by bajaj finserv.

Several time i visit bajaj finserv office at burdwan and several time i emailed to bajaj finserv customer care email id regarding activate my virtual emi card and deactivate my 2 ddf card but bajaj finserv not doing this process.

Kindly do the needful.

Regards
Saurav chandra seal.
Contact no. [protected]

Today i've used my emi card for a loan of rs.50000.00 which is to be repaid in 012 emis of rs. 4167.00 with byju's learning app whose transaction reference number is[protected]. I don't want to proceed it so please cancel this loan because i am now in a dearth of acute financial crisis.
Please do the needful in this regard and oblige. Your co-operation is highly solicited

While purchasing with bajaj emi card through online site like flipkart & amazon. Otp not generating during transaction. Instead of otp fresh nachupdate required. Msg coming to registered mobile no. So called to bajaj finserv customer care & as per them the following documents submitted to nearest bajaj finserv, pondicherry.
1. Cancelled cheque. -01no.
2. Address proof.-01no.
3. I-d proof.-01no.
4. Ecs mandate form -04nos.
In the month of jan -2018.
2 r 3 times visted bajaj finserv, ludhiana. For get the status of the nach update.
But whenever im visitng there they are saying under process & msg will come once they udpate.
Now almost 4 months gone. Still pending.

My details:
Customer id -
Contact no:[protected]
Manju anand

Kindly suggest further to proceed. Or else online uploading futures will be so useful instead of stand in que branch office. That peoples simply saying.. Willupdate soon.

Hi friends,

https://www.bajajfinserv.in

I have been facing bad experience with bajaj finserv. I have opted home loan transfer to bajajfinserv and from the first emi started, then struggle started. When you get into bajajfinserve, these sales persons and customer care people treat you like king and gives false promises. Sales persons promises some offers which does not exist in bajaj and even wecare people do not aware of it. So guys, please take mail conversation in written format and keep it with you life long, because you never know when these people change their words. Because these sales person do not respond to you anytime.

2.). I have taken these loans two months and my ecs and notch are not activated even i have submitted the documents twice. I believe these people are doing it for extra charges. First month, i thought i have submitted ecs, it would deduct on my emi due date, but it was deducted and you are charged for it even it is not customer mistake and clearly its bajajfinserv mistake.

3). Guys, if you can spend most of the time to roam around customer care people and mails, then go for it otherwise look for indiabulls. This is experience.

Note: not only above things, i have faced so many issues with this bajaj. Seems like its like government company.

I applied for a loan to buy a tv and i got it approved. Later i got a message saying that emi card has been sent to me. Its been 6 months since i got the loan approved. And i have not received the emi card and no any message regarding that.
Insurance applied with
Loan application no. U15bew48657193
Policy name: cpp asset care,
Policy owner name: antony pj

Bajaj finserv has provided loan using my pan card number.

My cibil score has reduced from 800 to 600.

The fraud loan person has continuously bounced the cheque for past 1 year.

Below are the loan details

Fraud loan account number
1] 4040cd36410215
2] 4040cd36410211

Other finance companies are not providing me home loan because of this. This is un-necessary harassment caused to me as my builder has raised a demand and my finance company is not able to disperse the loan due to cibil issues. I am behind bajaj finserv to resolve this issue from past 3 days leaving my office behind.

After talking to bajaj it has come to my notice that teh person who has taken loan is absconding and the person from bajaj (Or bajaj agent) who has provided the loan is also absconding.

I am planning now to take this to facebook and file fir and other media through my channels.

I have attached the document for open of the fraud accounts

What i require from bajaj finserv
1. Quick resolution on these 2 fraud accounts
2. Updation of my cibil details to remove these wo loan accounts
3. Updating of my cibil score to previous score which was there before these two loans were taken.

4. Apart from this i would require a compensation of the harressement i am facing due to inability of baja finance to monitor the fraud and causing unnecessary problems to general public.

How can anyone provide loan like this??? I woudl require a answer from baja on this.

I want to surrender my emi card. The agents had marketed the emi card to customer with wrong information that, the said card is free of all charges (I. E. Renewal and annual etc.). But the company is charging annual fee of rs 99.00.
Misleading the customer by giving wrong information is not healthy corporate culture. It leads to loss of goodwill, customer dissatisfaction and loss of business of the company.
Please provide proper training to your marketing agents to give correct information to the customers at the time of selling the emi cards. It will help the company to survive in long run.

Rajesh srivastava
Customer id 12697718