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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 199

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@
@@@m
from Mumbai, Maharashtra
Apr 26, 2018
Resolved
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Website: Bajajfinersv.com

I bought samsung c7 pro using gold emi card by bajaj fineserv at bhandup (W). And they offered me fonesafe insurance saying that it is only for 320rupees and will add only 19 rupees to the emi. So i agreed. Now bajaj... Finance sent me msg that i took for insurance of 2499rupees. And i don't even know about that. I dont want to take this insurance policy. Why i should pay insurance premium. Please cancel my request for insurance premium... Now.
Jun 3, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Apr 26, 2018
Updated by @@@m
My consumer Id number is = 45289204
Verified Support
Apr 27, 2018
Bajaj Finserv Customer Care's response
@@@@m Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the earliest.Thank you!
Verified Support
Apr 27, 2018
Bajaj Finserv Customer Care's response
@@@@m Hi, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx9492. Thank You.
Apr 28, 2018
Updated by @@@m
Why cpp are sent me email regarding me that i have taken insurance policy on my registered email -id. The bajaj finersrv agent said that he cancelled my insurance policy... and now they changed my loan no. And saying that I have taken insurance policy. Why you are doing these ??? I gonna complaint for these. Take actions .in my statement of account there is entry that i taken loan. And why you changed my loan no. !!! Please take legal actions regarding these issue
Apr 28, 2018
Updated by @@@m
My... New loan no. Is change... what are doing this... this is making me totally disappointed
Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Regards,
CPP Team
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    Ishan12345
    from Vadodara, Gujarat
    Apr 26, 2018
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    Address: 492010

    I have bought new phone worth rs 90000/- with Bajaj fin card at the time of selling phone shop kipper offer me cpp classic insurance of 5999/- and told me that your valuable a are protect it from any damage or lost . I’m ready with tham and buy that policy same at same time. Now my phone was theft when I’m calling customer care they said me that lost & theft is not cover under this policy ..
    I don’t aspect this kind o[censored]nprofessional behaviour from trusted company.
    +1 photos
    Jun 3, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Apr 27, 2018
    Bajaj Finserv Customer Care's response
    Hi Ishan12345, Greetings from Bajaj Finserv! With reference to your post, we would like to inform you that insurance claim processing process is taken care by the concerned insurance company. Request you to please get in touch with insurance team/person for any further queries. Also, request you to please share any written/documented confirmation mentioning cover of loss or theft of the product to check further. For any further clarifications do write to us at [protected]@bajajfinserv.in . Thank you!
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      Subas Bhola
      from Talcher, Odisha
      Apr 26, 2018
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      How to recovery my permanently blocked EMI card $ im already clear my loan with interest

      My Emi Card Number : [protected]

      valid : 07/27

      Registed Mobile Number : [protected]

      Email id : [protected]@gmail.com

      im complete payment for the CONSUMER DURABLE loan Dated 13/5/2017

      LOAN ACCOUNT NO ; 4C10CD40148320

      so please verify my complene and solve it. Hope $ Faithfully. Subash Bhola
      May 29, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Apr 27, 2018
      Bajaj Finserv Customer Care's response
      Hi Subas Bhola, Greetings from Bajaj Finsev! With reference to your post, we regret to inform you that your EMI card ending *****8405 has been permanently blocked due to multiple bounces observed on your loans with us in the past 12 months. Currently we would not be able to unblock your card and shall review the same inline with our policy. Thank you!
      Hi devidas rathod, Greetings from Bajaj Finsev! With reference to your post, we regret to inform you that your EMI card ending *****0176 has been permanently blocked due to multiple bounces observed on your loans with us in the past months. Currently we would not be able to unblock your card and shall review the same inline with our policy. Thank you!
      sir i am devidas rathod my EMI card no********0176 is block plz my EMI CARD UNBLOCK MO.NO [protected]
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        M
        Moumitarocz
        from Kolkata, West Bengal
        Apr 26, 2018
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        Address: Kolkata, West Bengal, 700084
        Website: www.bajajfinserv.in

        My name is moumita chakraborty. My customer i'd is 48075121. I have one running personal loan which is converted from retail emi. My running loan account number is[protected].
        Emi is deducted through ecs from my bank account which is sbi.
        For running loan i made bank account change request to one of bajaj loan collection employee who came to my place for taking the missed emi. The person who came to my place and did all the necessary things for changing the bank account details was sent by a bajaj employee whose name is priyanka (Mobile-[protected]).
        They did nothing and for past 2months my ecs is bounced and i have been charged rs.600 for bouncing charge. For this my cibil score has been decreased.
        I made the request and give 2 cancelled cheque of kotak bank and also signed mandatory ecs form on 9.2.2018.
        I don't know why such thing is happening. Bajaj collection members are making me fool and for their fault i am suffering. Whenever i told them that i will pay the missed emi through online but they do jot hear me and continuously calling me and harrassed me.
        If they can't do this from themselves they should tell me directly to do this by myself.
        I want proper justice to this. Kindly look into this matter.
        I want a written document for this solution and assurance from bajaj finserv that such thing will not be happened in future.
        Bajaj Finserv customer support has been notified about the posted complaint.
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          yashdoshi
          from Mumbai, Maharashtra
          Apr 26, 2018
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          There is an illegal deduction of inr 117 rs which was directly debited from my bank account no by bajaj finserv. When i called up their customer care, they mentioned that the same is deducted since i did not use the card for last 12 months and they called it "annual fees". I have requested for a refund to the customer care executive who has raised a complaint with concerned team at their end. Waiting for their response.

          The serious concern here is that these organizations, due to usage of their emi card for purchasing an appliance have our bank details and are insensitive to deduct any amount without our consent or approval. Highly unethical behavior.
          Bajaj Finserv customer support has been notified about the posted complaint.
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            nikhil pathare
            from Pune, Maharashtra
            Apr 26, 2018
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            Address: Mumbai City, Maharashtra, 400012

            Dear team,

            The loan was completed in february this year refer 4050cd33894607. I have two issues with bajaj finserv:

            1) pls stop all promotion calls from bajaj finserv to my mobile no asap. It is causing too much inconvenience

            2) recently i saw a line item in my bank statement saying bajaj emi card "inactive" fees of 117 rs. Money was directly debited from my account. How and what is this charge for?
            Do you guys expect me to take loan from you all my life?
            How can anyone charge for a card being inactive?

            I dont need this card or your service in future. I am going to tell everyone i know not to use your service as you have deducted money from my account directly.

            Kindly refund the amount immediately. And also, if you want to deactivate the card, please do so.

            There is no standing instruction to let you debit my account & i am going to instruct my bank the same.
            This is absolute cheating and doesn't suit the reputation of such a reputed company like bajaj.

            More so while applying for the emi card we have already paid the fees.

            The charges should be reversed immediately.
            Bajaj Finserv customer support has been notified about the posted complaint.
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              Kishan primerose
              from Rajkot, Gujarat
              Apr 25, 2018
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              Address: Rajkot, Gujarat, 360005

              I don't have any requirement to use emi card: xxxxxxxxxx5203 for any purchase.
              Why have i been charged rs. 117 as "card inactive fees", which is debited directly from my savings account without my consent?
              Do you want me to use this card even if i don't have any requirement as present?
              Card is valid upto 03/25 then what is meaning of inactive?
              Four times called on customer care number but didn't connect.
              This is a unethical act which is not expected from a big company like bajaj finserv.
              I am loosing my faith for this company.
              Please reverse the amount as soon as possible.
              Customer id: 16512887
              May 11, 2018
              Complaint marked as Resolved 
              COMPLAINT NOT RESOLVED. I didn't get any E-MAIL in my any account and MONEY IS NOT GIVEN BACK in my bank account.They sent me today FALSE TEXT MASSAGE contains "your complaint has been resolved" but it is totally fake. Bajaj Finserv making fraud with people at very cheap level. They not receiving call and relying to email on their official customer care number and email id. Please take serious action on them.
              Bajaj Finserv customer support has been notified about the posted complaint.
              My card is now in suspension i need to reissue it. I had closed my previous loan. I need to re issue it
              Please don’t call me on my no i m being so much irretate daily by your phone calls. I cann’t spleep by your these [censored]ing nonsense calls. Don’t call me never ever.
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                venkat lokesh
                from Hyderabad, Telangana
                Apr 25, 2018
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                Address: 500039

                Sir.,

                I didnt get my bajaj card. I purchased refrigerator in december 2017. They said, after completing 2 emi's you will get your card by courier. I didnt got any call from courier services. Till now didn't get the card. Almost completed 4 months. I paid all monthly emi's till now. Please send the card as soon as possible. Thank you.

                Experia user id : 58685423
                Bajaj Finserv customer support has been notified about the posted complaint.
                Apr 20, 2018
                peter_cm's response
                i need urgent assistants from bajaj to prevent this issue.
                Apr 20, 2018
                peter_cm's response
                my contact number : [protected]
                Past 2 days i received unknown fake calls, they are asked OTP pin. They just call to my registered mobile number.
                I purchased the samsung A7 2016 model white color mobile phone from bajaj finserve portal on emi three months before 3 months today phone screen has a crack please help me to replace the same
                I got a call from bajaj finserv to extent warranty
                i clearly said no
                Now they have deduted 118 for no reason
                i have bought lg ac in month of march and even my first installment is not been deducted yet
                they have deducted 118 rs in the month of april .

                i want them to please refund my money.
                Dear sir,
                i request you that please cancel my fone safe membership
                my mobile no [protected]
                handset no samsung j7NXT
                email adress:- [protected]@hotmail.com
                Membership id:- IM1253459
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                  x2 mahesh
                  from Delhi, Delhi
                  Apr 25, 2018
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                  Address: 400063
                  Website: www.bajajfinserv.in

                  Already i have complained about the payment made by me and then from the bajaj side no action taken to solve my complaint, then i have paid sum of 5502 for sum of 10999, but now again they have changed my loan number and asking to pay agin for 10999 they are asking to pay making me very strugle in this scenario, so kindly help me to sort out this issue in legal my humble request to indian consumer complaint they are making me very strugle and my amount also not refunded
                  +5 photos
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  My end card is [protected] now this card blocked sir what reason please unblock my end card
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                    The King
                    from Koothanallur, Tamil Nadu
                    Apr 25, 2018
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                    Address: Chennai, Tamil Nadu

                    Hello, i purchased some items in my company under my wife's name (Premalatha / 9597xxxxxx). Last month i was unable to pay the instalment due to my family situation.

                    Last week i received a call from the delhi high court (+91 [protected], +91 [protected]). I'm sceptical about who you are, and if you're an attorney, i asked questions like what's your registration number. Following this, they disconnected the connection

                    Is this the telephone number of your company or company? If yes, then you have the right to use the name of the high court?

                    Two days ago they called me from another number to talk from their company, i told you that i would not pay the crane payment until i got a detailed description of the chain.

                    Yesterday[protected] came back at 5.30 pm[protected],[protected]. I asked again but he started talking to me with the most awkwardly awkward words (Which included the sound record). I do not even listen to what i say. And in some other numbers contact us every night and call the phone to your house and call us everybody in our house and order us regularly with money,

                    This incident has caused me a lot of stress. So who gave you the power to intimidate consumers? If you do not pay the money, the legal action to take it away once is the most striking to attack the person.

                    I would like to clarify to you within 15 days of extra complaints, otherwise, i will not be able to pay the outstanding amount.

                    I have a complaint this issue via mail but no response

                    Here the audio link

                    https://t.co/STCpGYdO5p
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      Mithun PRATAP SINGH
                      from Dehra Dun, Uttarakhand
                      Apr 24, 2018
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                      MY SELF Mithun Pratap Singh
                      I just got msg saying
                      My card is temporarily block
                      What is the reason my loan emi time to time paying what you are block the card
                      This is not fair
                      Please unblock my card
                      My registered mobile no is [protected]
                      loan acc no 9161
                      now I want to buy a new refrigirtor on emi butdue to suspention of my card i m unabe to buy it ..so please resum my card so i an buy

                      Your sincerely
                      Mr.Mithun Pratap singh
                      [protected]
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        Deepak1335
                        from Hassan, Karnataka
                        Apr 24, 2018
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                        Address: Bijapur, Karnataka, 586122

                        Respected sir,
                        I'm deepak awatiger from bijapur karnataka, im interested in taking loan from bajaj finserv, ur representative from bijapur mr. Ram. S. M. Taken our documents lifted from our home saying that we will do. But after 15days we called so many times, he couldn't responded, we called to goverdhan sir they told loan request rejected, we told ram to give ur documents back, but responded rashly and without giving respect to consumers talked in singular way to my age old father.. Is it the respect ur company giving to customers...?? Please take action against him,, if he continued in that place definitely ur business will fall, bcz 1st learn to give respect to customers... Plz take action
                        Thank you sir..
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          devanesan r
                          from Chennai, Tamil Nadu
                          Apr 24, 2018
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                          Address: 600089

                          In sudden rs.117 debited from my account which is making me highly irritation and i will not going to use this card anymore.

                          I am highly demotivated because of this action from bajaj finance and will never go to such finance option no more.

                          Take action to revert back to my amount and cancel my card immediately.

                          If no action, then this will be treated as illegal and will be informed to others to avoid to go for bajaj finance.

                          R. Devanesan
                          [[protected]]
                          [protected]@gmail.com
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            7695854922
                            from Chennai, Tamil Nadu
                            Apr 24, 2018
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                            Address: Salem, Tamil Nadu, 636102

                            Am taking a tpl on bajaj finserv, [protected] its my mobile number, in the officer are working on salem-attur branch, his name viji, they charging my loan account insurance amount maximum amount, it is 5655, actualy my insurance amount is 2743something, how to am claim it, they told impossible to refund,, and his manager arulmani insulting me using, they says you have to raise a complaints it is no use, we are the finalized people's, we are banned your request, so kindly help me, give me a tat, or am ready to clim my amount on consumer court...
                            +1 photos
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Apr 24, 2018
                            Updated by 7695854922
                            I have some complaints about salem-attur branch. Here employees not respond any queries and treating a customers badly, some claim issues they challenging with customers to impossible to refund, sometimes they told you should not pay your emi for your issues cleared time, give me a contact details, am ready to move your office or give me a contact number
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                              sitaraman.s
                              from Chennai, Tamil Nadu
                              Apr 24, 2018
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                              Address: Chennai, Tamil Nadu, 600061

                              Dear sir / madam

                              We have given compliant against bajaj fin service, collection agent mr. Daniel is talking to me very worst word and came to my working place (School) his behavior is very very bad regarding pending personal loan emi, the total pending amount is rs.14919/- only and i have paid last month rs.8550/- remaining i will pay to bajaj fin serv within two months in this regard i already informed to bajaj fin serv directly their mumbai office thro email. I request you to take necessary action against mr. Daniel, his mobile number is [protected].

                              Thanks & regards

                              Latha sitaraman.
                              Chennai
                              Mobile: [protected]
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Vinay Kumar N B
                                from Mumbai, Maharashtra
                                Apr 24, 2018
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                                Address: Dharwad, Karnataka, 580020
                                Website: [email protected]

                                Dear concern,

                                I have purchased samsung galaxy s8 plus handset in the year 2017 and i have opted for digital phone safe insurance from bajaj finserv, cust id: 38574224 where emi is getting debited regularly. The following are the details for your reference;

                                Cust id: 38574224
                                Statement: 540dfs39635157

                                Please confirm the procedure for the claim as my said handset display has been broken.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                I am Consumer of Bajaj Fineserv with consumer no 60118810. But I have not received Bajaj Fineserve EMI Card up to yill date
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                                  A
                                  Atul6162
                                  from Delhi, Delhi
                                  Apr 23, 2018
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                                  Dear sir,

                                  Mr. Harjeet chawla of bajaj finserv contacted me for marketing and wanted to offer me elite emi card. As per his instructions, i had done my payment for bajaj elite card in march and subsequently he told me to get this card within 10 days. Its been almost month and i didn't receive any card or email regarding this. I got all his email communications with me.

                                  I humbly request you to issue this card with limit of rs. 300000 and other privileges which he mentioned while marketing this card to me.

                                  I look forward for your quick response and positive feedback. My email is atul. [protected]@gmail.com

                                  Thanking you in anticipation.

                                  Regards,

                                  Atul ayare
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    sneha malwande
                                    from Nagpur, Maharashtra
                                    Apr 23, 2018
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                                    Address: Nagpur, Maharashtra, 440015
                                    Website: www.bajajfinserv.in

                                    Hi sir / madam, this is to informed you that [[protected]] this number is registered in bajajfinserv. I want to replace this number instead of this number [[protected]]. Actully due to some issues i had to change my number so please can you change my number.
                                    Please can you help me out with this so that i can receive all the updates of payments and all the alerts on time from your side.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      NitinMaan
                                      from Haridwar, Uttarakhand
                                      Apr 23, 2018
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                                      Address: New Delhi, Delhi, 110043

                                      I purchased a mobile handset and opted for bajaj finserv for financing purpose.
                                      My bank account at the appropriate time had balance but the installment was not deducted from the balance
                                      And now after somedays
                                      Bajaj deducted the balance with penalty of rs 450 which is not acceptable
                                      On calling one of your executive on his personal mobile no. He misbehaved and is not picking up the call again.
                                      Kindly look into the matter as soon as possible.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        Debobrota Dutta
                                        from Pune, Maharashtra
                                        Apr 22, 2018
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                                        Address: 411060

                                        I have taken a personal loan (402pmt[protected] on 31st mar18. The sales rep. Said it is mandatory to take a life and a medical insurance along wiith the pl, citing various reasons and explanations. Ultimately i had to agree for the same. They had agreed on my request to make the premium date post 31st mar 18 for next financial yr. (Life ins prem of rs 4772, medical prem. Of rs.2262). But to my shock when they disbursed the loan and the premium receipt had a date of 31st mar only. Inspite of assurance from bajaj finserv guys they have not met their commitment.
                                        I have followed up with 2 reminders to their 'we care' mail id no clarity recvd and they also closed the complaint ticket

                                        The ivr is useless as you cannot spk to any human voice evrything is automated - no one to attend such queries.

                                        Deb
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Apr 17, 2018
                                        Narendra Gadhvi's response
                                        Please trace this mobile no.[protected] and take legal action under cyber crime as he told me that he is from Bajaj fine serve and demanding OTP of MobiKwik application...
                                        [protected] call frm this no and he told me that he is calling from Bajaj fine serve and a person told me that please share OTP to him if Bajaj fine serveand he has all data of my fine serve account...how my data is gone to him ...please take legal action...
                                        Kindly deactivate my Bajaj Finserv EMI card as i am not using it and i don't have any pending transactions in the card.

                                        Details:
                                        Experia ID:20306258
                                        Name: Abhinav Mathur
                                        Card No: XXXX XXXX XXXX X100
                                        Email Id:meetabhi01512yahoo.co.in
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