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Bajaj Finserv Complaints & Reviews

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Updated: Nov 20, 2025
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R
Richa Indulkar
from Mumbai, Maharashtra
Jul 24, 2019
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Address: Thane, Maharashtra, 400604

‘fraud’ is the word synonymous to bajaj finserv!

I had purchased few products on flipkart in feb 2019 using my bajaj finserv emi card. Loan ac no. 577ecfdz648904. I cleared the entire loan amount in 3 months (Including one bounce charge), i received a noc from bajaj as well (Attaching the screenshot).

Still, bajaj has deducted rs. 747/- and 590/- on 20/07/2019 and 23/07/2019 respectively from my a/c with absolutely no prior knowledge. The reason for deduction in my bank statement states - ‘ecs return on 2nd april and 5th april’.

Why is this deduction when i had already paid the bounce charges and it is clearly mentioned in the noc that there is no further amount outstanding from my end.

I hope bajaj takes an action and reverse the money back in my account before i escalate this matter further!
+3 photos
Bajaj Finserv customer support has been notified about the posted complaint.
Oh, its really surprising the matter o[censored]nauthorised deductions is being happening from very earlier. I am not only suffering such. The Bajaj Finance authority has to rectify themselves immediately. After clearing all my loans (The Last Loan was Cleared on March-2018) & after issuing No Dues Certificate of each loan, ECS Mandate Failure Charges (Rs.295/- x 04 times) were deducted from my Bank Account on 21.07.2019. While it was communicated by several mails, the representative of Bajaj Finance explained that the amount of EMI of an Insurance of Bajaj Allianze was bounced and so the amount was deducted. For your kind information the said insurance was cancelled in very beginning of commencement (in the year-2017) and the Bank authority given me a written note which revealed the mandate was initiated by Babaj Finserv for EMI payment of Digital Finance facility. So, beware customers from Bajaj Finserv & all other product of Bajaj.

Susovan Banerjee,
Call-[protected]
Without my consent Bajaj finance has deducted Rs. 117 from mu aCCOUNT. PLS REVERSE IT OTHERWISE WILL COMPAINT TO RBI OMBUDSMEN

rOBIN pODDAR
[protected]
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    Aafreen Roza
    from Mumbai, Maharashtra
    Jul 23, 2019
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    Address: Deen dayal upadhyay Nagar sec 2 Raipur, 492010

    I have been charged rs. 295 thrice. I have an upcoming emi of rs. 2100 (1st installment) for which I have enough balance around rs. 9000 & previous emis of rs. 1700 are paid fully in February month. Please tell me for what I have been charged. Please try to refund because this amount has been unnecessarily charged to me. I have trusted bajaj finserv for so long but I think now it has started looting it's loyal customers.
    +2 photos
    Bajaj Finserv customer support has been notified about the posted complaint.
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      Zeeshan Lajwan
      from Jodhpur, Rajasthan
      Jul 23, 2019
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      Address: 342001

      Hi there,

      I applied for EMI Elite cards last month. When customer care person talked to me he said that I received 3 lacs limit on my card and 30000 rs shopping vouchers on my email id but after 25 days I still receive anything. For that I was visited bajaj office located in Jodhpur and raised complain but after many days I still not received any call from your side. What is this? Is your work is only collecting money and forgot the customer? I have call recording of that conversation if you are not able to provide what you are saying then cancel my subscription and close my application for upgradation for Elite card. My request number which is provided by bajaj office Jodhpur is SR17392823. I am again saying if you people are not able to fulfill your words than cancel my request o[censored]pgrading my emi card to elite membership.

      Waiting for your earliest response.
      Bajaj Finserv customer support has been notified about the posted complaint.
      Hi,

      I am getting a message from the bajaj finserv constantly saying that my mandate has been rejected by your bank, to register click here to some link

      I am constantly trying to contact bajaj finserv, but they are not reachable.

      Can you please looke into this asap.

      Regards,
      Rohan khanvilkar
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        S
        SARVESH VEMANA
        from Hyderabad, Telangana
        Jul 23, 2019
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        Hello Bajaj finserv,

        It is ridiculous that daily getting 5-6 calls from your staff or recorded ones, I am receiving this calls in odd hours and even in sundays from bajaj finserv for asking me to take loan or card. I am not interested to take any loan / card and several times i have requested that please do not call or SMS me.

        Kindly take necessary action for stopping phone call at my number else I will be forced to take action against Bajaj Finserv for disturbing me on and of[censored]sing several different numbers

        Please note this number for your action : +91- [protected]
        Bajaj Finserv customer support has been notified about the posted complaint.
        Jul 29, 2019
        Updated by SARVESH VEMANA
        No use of raising the complaint, no response from them and still I am getting calls
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          S
          Shubham4157
          from Mumbai, Maharashtra
          Jul 23, 2019
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          Address: .B -106 A Barkat Nagar, Near Van Vihar Colony, Jaipur, Rajasthan, 302015

          My new new bike having problem and their is no one to take ownership, parts are not available in service center,

          1.my bike is not getting start and creating noise while i am pushing self start when i visited to service center then got to know some part have to replace which is not available this is the critical issue i am facing from last 4-5 days.

          2 engine of my bike is heating too badly.

          3 bike is vibrating

          4 gear are stucking in mid
          +1 photos
          Bajaj Finserv customer support has been notified about the posted complaint.
          Play sir I am not request digital CPP tele binding please cancel this EMI I request you Bajaj company cheating all customers almost this request and not agree please check then cancellation cancel this benefits EMI please sir

          problem in my new bike - Comment #3492963 - Image #0
          I have cut my account from 3259 rupees, but I did not get any money coming to Bajaj fiserv. Sir, please refund my money soon Please please please help me

          problem in my new bike - Comment #3493019 - Image #0
          I have ordered a mobile phone from bajaj emi store, but I want to cancel my order ASAP. I sent a number of emails on [protected]@bajajfnserv.in,
          [protected]@bajajfinserv.in and made a number of calls for canceling the order but still, I am not getting a response on it. Also my emi card amount is deducted.
          [protected]
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            K
            Kishore U
            from Hyderabad, Telangana
            Jul 23, 2019
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            Address: Vijayawada, 520010

            Your bajaj finserv service request no. Is sr17095625
            My name is u kishore kumar
            Vijayawada, complaints that an unauthorized transaction debited from my icici saving to your bajaj account, [protected], customer id - 4980794

            On 9th bajaj fin serv has deducted 4999/- from my icici account without my concern - an unauthorized activity.

            On 10th i had complaint to the local bajaj office regarding this, but they bluntly rejected saying it was not there transaction.

            On 12th i had received a return mail from bajaj with ticket no. Sr17095625.

            Till today i had not received my money back which is totally unfair by bajaj against a loyable customer like me.
            I have not choice expect to raise this issue to banking ombudsman.
            +4 photos
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              Madhavi Annamanedi
              from Hyderabad, Telangana
              Jul 23, 2019
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              Address: Serilingampally, Hyderabad, Andhra Pradesh, 500046

              My sbi account linked to bajaj emi card deducted rs. 295 for 4 times saying ecs failure. When i contacted bajaj customer care they are saying me to pay emi bounce rs. Of 1800/-. My emi amount is rs. 671 bank deducted rs. 295 and bajaj people asking me to pay rs. 450. If they did same thing as soon as my emi bounce i woul have been more cautious in maintaining balance. But after closing of the loan they are asking me to pay. Please dont play your business tricks on middle class men.
              Bajaj Finserv customer support has been notified about the posted complaint.
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                A
                Ashaar Ali
                from Mumbai, Maharashtra
                Jul 22, 2019
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                Address: 3-kha-15, Prabhat Nagar, Sec - 05, Hiran Magri, Udaipur, Udaipur, Rajasthan, 313001
                Website: Bajaj finance

                Mobile no:[protected]

                My savings account has been debited with inr 117 on 18th july by bajaj. Please elaborate why this deduction has been made as it seems unauthorized and credit back the entire deducted amount.

                I have no ongoing relationship with bajaj and no dues as well.

                I want my money back along with a reason as to why this deduction was made without my authorization by bajaj.

                Looking forward to your reply as soon as possible

                Email:
                [protected]@gmail.com

                Call: [protected]
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  N
                  Nikit25
                  from Delhi, Delhi
                  Jul 22, 2019
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                  Address: Ahmedabad, Gujarat, 380051

                  Hi,

                  I have taken the salaried flexi loan of Rs 6 lacs from Bajaj Finserv for which i am paying all the EMI on time at 2nd of every month.

                  The EMI amount for this month is very high of Rs 5, 452.
                  Out of Rs 6 lacs I have utilized the amount of Rs 5, 84, 621.

                  I had raised the drawdown request of Rs 2 lacs on 16July2019 and I had raised the drawdown request of Rs 1.5 lacs on 17July2019.

                  Before raising the drawdown request of amount 3.5 lacs mentioned above my utilised amount was Rs 234621. Eventhough I had raised the drawdown amount of the above mentioned of Rs 3.5 lacs in total at the mid month of July the EMI amount for the July month is 5452 Rs which is very high.

                  For this I had sent multiple emails to Bajaj Finserv team and I had followed up multiple times with them for that mails but still I have not received any call or any resolution on my query.

                  So I am raising their complaint in this forum.

                  I look forward to your quick help.

                  Regards,
                  Nikit
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Jul 25, 2019
                  Updated by Nikit25
                  Can this be looked into? No help to customer even in this link. Extremly disappointing.
                  It was deducted 117 /- from my account as well
                  I never applied for emi card but not sure what is happening with Bajaj finance,
                  Can you help me how to get my amount back ? And we should also teach a lesson to this company for doing this fraud
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                    M
                    mohan appu
                    from Bengaluru, Karnataka
                    Jul 22, 2019
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                    Address: 560033

                    Dear Team,

                    Past two days my account Seven times they have debited rs 295. I have the screen shot and the same in the mail as well as.

                    I would like to know for what they have deducted from my account. I want my money back to my account.

                    This is my contact number [protected]

                    Thanks in advance
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                      A
                      aneekdey
                      from Mumbai, Maharashtra
                      Jul 22, 2019
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                      Address: Bajaj Auto Ltd. Complex, Mumbai-Pune Road, Akurdi, Pune, 411035

                      It is to inform you that total of rs. 1770/- was debited from my sbi savings account from bajaj finserve. Total 6 times they have debited rs. 295/-

                      Charges leived on 13th july 2019. (Rs. 295/- * 3 times = rs. 885/-)
                      Charges leived on 14th july 2019. (Rs. 295/- * 3 times = rs. 885/-)

                      When checked my statement of my account it said ' transfer charge rcvd - mandate fail txn from bajaj finserve.'

                      When i contacted bajaj finserve they directly disagreed with the fact that they have debited the said amount from my bank. I even sent them the details of my bank statement, still they did not refund the amount to me. All my emi's are clear from my end with bajaj finserve. I have proof saying that the amount has been debited from bajaj finserve only. My sbi bank statement has been attached with the mail along with the response of bajaj finserve mail to my complain.

                      Request you to kindly refund me the above said amount.
                      +6 photos
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        A
                        Amit Vanmali
                        from Savantvadi, Maharashtra
                        Jul 22, 2019
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                        Address: Boisar, Thane, Maharashtra, 401503

                        Hi team,

                        I have clear my bajaj finance loan
                        But yesterday from my account to transfer
                        Sbi charg for failed mandate txn bajaj finance l 295 *6 times. Why this was happen, i have paid my all emi of bajaj finance and accounts is clear 1.5 years ago but today from account 295*6 times. Bajaj finance doing fraud with me please refund my amount asap,

                        21-july[protected]nov-2018) to transfer
                        Sbi charg for failed mandate txnbajaj finance l 295.00
                        21-july[protected]nov-2018) to transfer
                        Sbi charg for failed mandate txnbajaj finance l 295.00
                        21-july[protected]nov-2018) to transfer
                        Sbi charg for failed mandate txnbajaj finance l 295.00
                        21-july[protected]nov-2018) to transfer
                        Sbi charg for failed mandate txnbajaj finance l 295.00
                        21-july[protected]nov-2018) to transfer
                        Sbi charg for failed mandate txnbajaj finance l 295.00
                        21-july[protected]nov-2018) to transfer
                        Sbi charg for failed mandate txnbajaj finance l 295.00

                        Please refund the amout, if needed please call me [[protected]/[protected]].

                        Regards,
                        Amit vanmali
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          C
                          Chethan24
                          from Bengaluru, Karnataka
                          Jul 22, 2019
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                          Address: #1521, 7th block, BSK 6th Stage, 560060

                          In this month 21st of july 2019 bajaj finanace debited 295 rupees its shocking. With out my permission my account debited 295 rupees for the investiment remidi.
                          So, please refund my money.
                          As soon as solve my problem my acount in sbi
                          Kindly help me to recover my money back from investment intermedi.

                          Your a/c xxxxx197933 debited inr 295.00 on 21/07/19 - transferred to investment intermedi.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            raju062001
                            from Mumbai, Maharashtra
                            Jul 22, 2019
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                            Address: Panipat, Haryana, 132140

                            Due to your mistakes some penalties have been made in my account by bank.
                            Today i received a message from bank for deduction of rs.295 for "bajaj finserv — for charge for failed mandate txn bajaj finance" but when i checked my account there is two deductions of rs. 295×2=590. What amount is pending from me against to you that you want from me. Who is responsible for my loss. I want my money back as soon as possible. Do some needful.
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Jul 22, 2019
                            Updated by raju062001
                            Rajesh Jangra
                            Contact number [protected]
                            Costumer of bajaj finance in 2014 & 2018 and all EMI's had completed
                            First of all. I had a bike loan from bajaj 2 years ago. I have cleared all dues without any lapse of emi till last pay.

                            After about 2 years i see a msg of deducting 295 rs two times from my bank account directly without even inform me.

                            for which pending amounts you want any transaction from my account - Comment #3491804 - Image #0
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                              M
                              Mithu Bera
                              from Bhubaneshwar, Odisha
                              Jul 21, 2019
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                              Address: Kolkata, West Bengal, 700123

                              Ref to 10215169, Bajaj Finserv have deducted rs. 117/- from my bank account without permission letter addressed to my residential place. This is unfair practice.

                              It is seen amount of Rs.117/- and Rs.295/- debited from my saving account and noted that SBI recharge for failed mandate Bajaj Finserv.

                              Plz look into the matter and awaiting reply to the undersigned.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Mithu Bera
                                from Bhubaneshwar, Odisha
                                Jul 21, 2019
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                                Address: Kolkata, West Bengal, 700123

                                Ref to 10215169

                                EMI inactive of Rs.117/- is debited from bank account to Bajaj finserv already done. in State Bank of India. On 21st July Transaction debited for failed mandate Bajaj Finnserv Rs.295/- is deducted.

                                Plz. Stop the recharge for failed mandate txn bajaj finance debited Rs.295/- and credited to my account Rs.295/-. Plz look into the matter.
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  pasha mohammed
                                  from Delhi, Delhi
                                  Jul 21, 2019
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                                  Address: 500049

                                  Dear sir,

                                  I have taken personal loan of 610000.00 with loan account number — 400spleu795942, loan was disbursed on 09.07.2019.
                                  On 21.07.2019 my saving account in sbi with account number has got debited for an amount of rs 295 for 13 times, the total amount deducted is — 3835.00 the reason provided by bank is — to transfer-sbi charg for failed mandate txnbajaj finance l.

                                  Requesting you to resolve the issue and refund the amount of rs 3835.00 at the earliest,
                                  I have attached latest bank statement for your reference.

                                  Thanking you

                                  Md gouse pasha
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Jul 26, 2019
                                  Updated by pasha mohammed
                                  Sir,

                                  It has been 05 days after raising complaint still no response from bajaj finservice team, they are acting smart and changing my service request number for every 02 days and there is not interested in resolving complaint, they are cheating customers and eating away customer money

                                  Thanking you
                                  MD Gouse pasha
                                  Jul 27, 2019
                                  Updated by pasha mohammed
                                  loan account number — 400spleu795942,
                                  Dear sir,

                                  I have taken personal loan of 610000.00 with loan account number — 400spleu795942, loan was disbursed on 09.07.2019.
                                  On 21.07.2019 my saving account in sbi with account number has got debited for an amount of rs 295 for 13 times, the total amount deducted is — 3835.00 the reason provided by bank is — to transfer-sbi charg for failed mandate txnbajaj finance l.

                                  Requesting you to resolve the issue and refund the amount of rs 3835.00 at the earliest,
                                  I have attached latest bank statement for your reference.
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                                    V
                                    vik13
                                    from Basi, Punjab
                                    Jul 21, 2019
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                                    Resolved

                                    Bajaj finserv — cancellation of cpp tele binding

                                    I have recently purchased a mobile with insurance and a cpp tele binding was activated for my account without my authorization.
                                    The cpp telebinding, loan account no is:- 5l3ctbev829426.

                                    I want to cancel that cpp tele binding insurance which is activated.

                                    The loan number for phone is 5l3cdder890367
                                    Please resolve the issue as soon as possible.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                                    Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                                    Regards,
                                    CPP Team
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                                      A
                                      azeez_chughtai
                                      from Delhi, Delhi
                                      Jul 21, 2019
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                                      Address: Sri Ganganagar, Rajasthan, 335805

                                      Card no. : [protected] & name : azeez ahmed

                                      Request you to pls de-activate my card that was given to me as free & now you have deducting rs. 117/- from my bank account without informing me & not taking my permission before deducting.
                                      This is unfair practice.
                                      Pls de-activate and do not deduce rs. 117/- from my account.
                                      Thanks
                                      Azeez
                                      Ph : [protected]
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        Gss Venkatesh
                                        from Delhi, Delhi
                                        Jul 21, 2019
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                                        Address: Visakhapatnam, Andhra Pradesh, 530013

                                        They simple did not notification, just debited my 295 * 7 times today, why i don't know, actually i cleared all my emis in 2 years before. Am jus not using the bajaj finserv. I don't know why they loot my money from my account with out informing and with no reason even i think i closed my account also even though there are accessing my account without informing.
                                        You can find the attached photo as my statement snapshot

                                        Please help me out with this and i need that money to refund to my account

                                        Thank you

                                        Best regards
                                        Venkatesh gss
                                        +1 photos
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Jul 21, 2019
                                        Updated by Gss Venkatesh
                                        When am lodging a complaint this message is showing i did 4 times, you can find attachment

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