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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 125

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R
Rakshitha Ms
from Bengaluru, Karnataka
Jul 19, 2019
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I don't have any outstanding balance with this company even then an amount of rs. 117 is deducted through ecs from my savings account of axis bank. I don't have any outstanding amount with this company. Although i don't take any loan from bajaj finance. After 4 years they have charged me.

Kindly refund my amount of rs. 117.

I don't want any amount to be debited going forward please cancel ecs mandate.
Bajaj Finserv customer support has been notified about the posted complaint.
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    S
    sd mukati
    from Mumbai, Maharashtra
    Jul 18, 2019
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    Address: Indore, Madhya Pradesh, 452010

    I don't have any requirement to use emi card for any purchase.
    Why have i been charged rs. 117 as card inactive fees which is debited directly from my savings account without my consent.
    Do you want me to use this card even if i don't have any requirement as present

    Four times called on customer care number but didn't connect.
    This is a unethical act which is not expected from a big company like bajaj finserv.
    I am loosing my faith on this company.
    Please reverse the amount as soon as possible.

    Account details of savings bank:
    Name:shivdas mukati
    Account number: [protected]
    Ifsc: sbin0030450
    Branch: indore
    Bank name: sbi
    Bajaj Finserv customer support has been notified about the posted complaint.
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      S
      Senthilcomp
      from Mumbai, Maharashtra
      Jul 18, 2019
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      Address: Chennai, Tamil Nadu

      I received a call for the loan transfer from Bajaj Finserv. I applied for a home loan. They splitted and gave as multiple loans out of which one is mentioned as personal loan.when I called bank representative and asked about foreclosure charges, he said it's nil as I am salaried, but later when I tried to foreclose I found he has signed MY SIGNATURE in the document and now they are asking me to pay the foreclosure charges
      Bajaj Finserv customer support has been notified about the posted complaint.
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        R
        Rahul Bonde
        from Mumbai, Maharashtra
        Jul 18, 2019
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        Address: A205, Magdalena, Casa RIo, Lodha Palava, Dombivli (E), Thane, Maharashtra, 421204

        To
        DDR BAJAJ AUTO & SBI
        My SBI a/c at Shahapur, Agra Road, Thane, Maharashtra Branch, - 421601 was deducted by Rs. 117 on 18th July 2019 with by DDR Bajaj Auto description Your Account XXXXXXXX100 debited 117.00 on 18th July 2019 - Transferred to Investment Intermedi DDR Bajaj-Auto-.

        I have never authorised Bajaj Auto and SBI to deduct this amount (Rs. 117/-) from my account without any kind of information or any consent. Who gave you power to deduction amount from my account without any kind of information or any consent. Refund it immediately It...
        Bajaj Finserv customer support has been notified about the posted complaint.
        Jul 19, 2019
        Updated by Rahul Bonde
        ok Thanks
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          K
          Kamaleswaran Ganesan
          Jul 18, 2019
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          Address: 600010

          An amount of rs. 117 is deducted through ecs from my savings account of axis bank without any information. I don't have any outstanding amount with this company. Although i don't take any loan from bajaj finance. I don't know the reason for the deduction. I did have an emi card with them for the sony tv purchase and paid all the emis through axis bank ecs. After so many years they apply these kinds of charges which are totally irrelevant.

          Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected] or by email [protected]@gmail.com

          "axis bank a/c no 23056456 has been debited by rs 117 on 18/07/2019
          Info: ecs/bajaj finance li/4030cd01551931"
          Bajaj Finserv customer support has been notified about the posted complaint.
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            R
            Rajesh Bharathy
            from Bengaluru, Karnataka
            Jul 18, 2019
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            Resolved

            Address: Embassy Residency,Phase 2, Chennai, Tamil Nadu, 600100

            Hi all,

            We had our home registered on may 8th and bajaj had funded us an housing loan of approximately 78l. Please refer sr#15340797. I was shocked to see a message on 1st of june from bajaj finserv asking me to keep my account funded with 76000 rs. The actual emi was only 42000 rs for the first month. I immediately called my sales person arun prasad (Email) from chennai mount road branch and informed him. He said that he will check internally and asked me to come to the bank directly. I applied leave and visited on june 3rd directly to the bank. Persons in the bank said the fault was theirs and the sales person forgot to cut the check and released the dd 12-15 days prior to sanctioning or registeration. They also added that they can not stop the ecs since it is initiated and asked me to pay the first emi without bounce and guaranteed for refund in 3 days. Also asked me to send an email to [protected]@bajajfinserv.in. I wrote an email to them on june 4th.

            Now post that i sent a series of more than 10 emails across to wecare, customerhead, grievance with the same sr# with not even a single reply from your team or single call back. My sales person arun prasad-arun prasad-arun. [protected]@bajajfinserv.in _ (Sales team) was responding still 3rd week of june and saying only 26000 can be refunded which is interest component and remaining money is the principle which would be adjusted and no guarantee on it. Days went by no response still now.

            On the month of july 3rd once again i visited bank. Lady at reception saw me waiting and went for lunch and came back after 2 hours and once again asked me to send an email. There were just a single lady for hl and no managers to speak to me or no human beings available. After escalation there was a regional head arun t who came to the picture and said i will get the refund in 3 days. Now it is almost 75 days from you guys to get the refund or email reply or a call back.

            Are my emails really read by the person?
            How u can debit extra amount through ecs?
            Are you people know what customer valueless?
            Are you people following rules given by rbi?
            Arun-t - sales head can spoke very harshly to lady customer-we have recording for that we can submit anywhere you want? This how u run the finance limited?-need to take action on him
            75 days u holded our amount where interest amount for that?
            Does bajaj need more than 75 days to reply back to my email?
            Would bajaj need 3 months to refund my money?
            Will bajaj pay an interest for my excess money with them?
            What benefits would bajaj give me for a customer like me paying 92000/month as an emi?
            What action is bajaj going to take on their irresponsible team and regional head?

            All the emails are sent from [protected]@gmail.com and [protected]@gmail.com. Please find all the whatsapp conversations, call recordings (Arun-t - sales head spoke very harshly to lady customer), video recordings of fake promises and your employees delaying my refund to hide their mistakes.
            +2 videos
            Jul 18, 2019
            Complaint marked as Resolved 
            Our Complaint is not resolved but here the status is updated as resolved ...How it is possible.
            Bajaj Finserv customer support has been notified about the posted complaint.
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              B
              Bureau of leaks
              from Pune, Maharashtra
              Jul 18, 2019
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              Address: Pune, Maharashtra, 412216

              I have applied for bajaj finserv card and my card got approved online and the limit given was 20000 and i had paid 530rs card fees online
              And i got message from bajaj finser that the card will dispatched to my home address but till now i have not received my card or anything and i m also not able to login into the bajaj finserv wallet app it says user not found. Plz do something

              Phone no is [protected]
              Application form no - omc490250
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                shaik.Hajarath
                from Rayachoti, Andhra Pradesh
                Jul 18, 2019
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                Address: Nellore, Nellore, Andhra Pradesh, 524002

                Dear sir,

                I am the user of bajaj emi card from a long back, and i had a cheque bounce before 8months with some issue and there after i had taken 2loans and i am paying the loans in time without any delay. Iam pay every month advance emi before due date please check my transaction.

                But now the bajaj finserv is going to block my card as there is an issue with check bounce long back.

                But please don't do that as i am a regular customer of you and i am sending mails regularly about the same issue but there is no proper response.

                As my track is good the bajaj is also offering the personal loan also please help me to unblock my card.

                Please do the needful and please activate my card as soon as possible.

                I have send number of times mail but your side my problem is not solve so please resolve the my problem

                Thanks and regards,
                Sk nagur
                [protected].
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  C
                  cdscliff
                  from Mumbai, Maharashtra
                  Jul 17, 2019
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                  Address: Mumbai City, Maharashtra

                  I have purchased tv through bajaj finserv in may 2018. What would have been 8 emi i have pay 9 emi (Clearly cheating). They took money for emi card, which they never delivered. Now they are sending ach debit for rs.117/- for no reason wtihout informing me about informing me., which my bank returned as no funds in the a/c with return charges of rs.354/-. I want bajaj bear the bank charges levied by bank for returning the ecs. What is shocking is bajaj finserv is misusing nach mandate facility. They have submitted mandate to my bank for rs.56, 900/- for the period 2/07/2018 to 31/12/2038. What is the basis for it. Is unless they refund the bank charges of rs.354/- charged by my bank for bajaj blunder and unless the said mandate, i report the matter to banking ombudsman, and rbi for misusing the nach facility and putting others in unnecessary tension
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    A
                    anilbsfsgnr
                    from Mumbai, Maharashtra
                    Jul 17, 2019
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                    Address: Jammu, Jammu and Kashmir, 181124

                    Sir i want to bring forward that i have bajaj emi card which is of no use to me and hence i am requesting you to block my emi card. I got a message that due to long time inactivity 117 rs will be charged from my account which is wrong way of making someone to use bajaj services forcefully. Don't deduct from even single rupee from my account.
                    The card image is attached herewith.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      M
                      muhammed aleem
                      from Delhi, Delhi
                      Jul 17, 2019
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                      Address: 5-3/11/11 plot no 21 boduppal, Ranga Reddy, Andhra Pradesh, 500092

                      From last 6 months Some one is using my account with out my knowledge i reported a complaint to bajajfinserv last 6 months back sill its pending . they had merged my bajaj account with some unauthorization person i told to them to resolve this issue due to this my credit score going down presently i dont have any loan and i am clearing my credit card due every month on time
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        C
                        cdupadhya23
                        Jul 17, 2019
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                        Address: Bangalore, Karnataka, 560097

                        Hi team, despite paying rs.4999 after a lot of struggle i got my elite card, however i haven't received my gift vouchers its almost 4 months now.
                        I understand no more physical cards are issued and i got my digital card activated, however despite paying 4999rs haven't got gift vouchers for the elite card.

                        Name: chiranjeevi upadhya
                        Card : 2030 xxxx xxxx x489
                        Card issued march 2019
                        Phone: [protected]
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        I'm taking the loan from bajaj finserv in 2016 and it was cleared and I have NOC of my loan from bajaj finserv. But after 2 year from my account the amount of Rs. 295 it direct deducted... The involving in this bank and bajaj finserv does not given any answer why this is happening .
                        Surajmahamulkar's reply, Jul 17, 2019
                        Please Refund my deducted amount..
                        who give and what is the rights of bank or bajaj finserv to deduct any amount from the account without any notification or warning...
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                          G
                          Get Vidhya
                          from Mandawar, Uttar Pradesh
                          Jul 17, 2019
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                          Address: PUNJABI COLONY, 246701

                          Hi we have planned to buy a voltas ac from plasma enterprises through bajaj finance, for that shop owner asked us to submit a copy of documents which required for bajaj finance company, as we submitted the documents, but that ac doesn't suit our requirement so we informed shop owner that we don't need that ac but in spite of canceling order, the shop owner with the help of mr. Mohit (Employe of bajaj finserv) they have submitted a file in their company for the finance in our name, when we got to know about this we complain the shop owner and mr. Mohit regarding this in spite of canceling our file they both said they will provide us the equal amount which bajaj finserv has taken through emi.

                          This incident is of july 2018 from then they are not paying us our money which is 25, 000 inr.

                          When we said that we will complain about this they said go on we don't care.
                          Customer name - kamlesh rani
                          City - bijnor (U. P.) [protected]
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Please send me the hard or soft copy of life insurance phone binding policy 3 payment are already paid RS 930 per month but policy not send .plz send on my mail address, [protected]@yahoo.in or above address mentioned.
                          LOAN NO - 405LIPEA 737772
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                            A
                            ayshakani
                            from Kodungallur, Kerala
                            Jul 17, 2019
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                            Address: Chennai, Tamil Nadu, 600068

                            Hi,
                            My loan account number: 403ctbem413783

                            This account number is for cpp tele binding which added as a warranty. I really concerned that without my permission bajaj finserv deducted 684 as monthly emi from my saving account and added 7 more emi. So i need to raise a request to cancel this loan account and refund the money which was deducted from my account. I really disappointed that it is a type of fradulent activity by bajaj finserv which taking customers money without any prior inform.
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Jul 22, 2019
                            Updated by ayshakani
                            I need bajaj finaerv to refund my money immediately or else pls tell me how to take this complaint to consumer court. I’m ready to take this issue to court.
                            Jul 28, 2019
                            Updated by ayshakani
                            Still no response from bajaj finserv. Really disappointed with this finance. I need my money back.
                            Still I didnt get any msg from bajaj team regarding this issues which I mentioned earlier.
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                              S
                              s4shubhra22
                              from Mumbai, Maharashtra
                              Jul 16, 2019
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                              Address: West Tripura, Tripura, 799007

                              I was making my payments on time and never missed any.

                              I got a msg on my no. [protected] that my Bajaj finance emi card ending with 5782 has been blocked permanently with our in line policy...this is not any kind of reason for blocking any card suddenly...

                              I was making my payments on time and never missed any payments, and this blocking of card is unacceptable...

                              Pls re-activate my card [protected]
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              My loan no.415DPF93729083 as been ending this month 5th july I had payed Rs.2180 one day prior and closed the loan. But again on 5th july amount has been deducted from my account automatically. And amoujtbis not yet credited in my account yet. It was the last emi for the loan
                              Please kindly repay the amount back
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                                Sudip_Bhowmick
                                from Kolkata, West Bengal
                                Jul 15, 2019
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                                Address: 700156

                                Hi, I am gopal Chakraborty. I bought one oppo phone on 21/05/2019. on my first emi i surprised that rs 349 extra deducting from my account. when quired i came to know that its for digital phone safe. i contacted many time with bajaj finserv. they told me to contact cpp. and cpp people told me to conract bajaj. i am confused.

                                my mobile no [protected]. myATOS deal id id CS[protected]. THANKS
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                I have applied for elite emi card as the customer executive told. I paid the amount through mobikwik app the amount got successfully debited 3 months ago but i didn't got the card yet. And whenever i call on customer service they give a new number every time but never solved the issue
                                My phone vivo y95 crash display by accidentally plg clear the clame
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                                  R
                                  Raguraj
                                  from Delhi, Delhi
                                  Jul 12, 2019
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                                  Address: Maraimalai Nagar, 603209

                                  I was paid my emi for before due date.
                                  But, my emi card shown blocked now because of the reason for i have a outstanding amount.

                                  Last month also i paid extra amount for (Outstanding amountrs.450) and also (Bank deducted money ecs mandate charges rs.295 for 3 times) the reason of bajaj finane and this month also having same issue.

                                  Please kindly support to resolve this problem...
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    A
                                    Arround the World , Places you must Visit
                                    Jul 11, 2019
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                                    Address: 7/2/1 Convent road, Dehradun, Uttarakhand, 248001

                                    I bought a tv and washing machine. I was asked whether i want 1 yr extended warranty. Refused but when my 1st emi deducted that amount of extended warranty was added with tv emi. After complaining to that person who was representing the store and was in touch with bajaj he told me that they never ask from bajaj to start that. How can someone charge me for the item which i never purchased. Please sort my issue, cancel the warranty and take action against these kind of people who are doing fraud just to get their points.
                                    Mohit nanda
                                    [protected]
                                    [protected]@yahoo.co.in
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    My number missing i ned change my mobile number
                                    Gowtham Lavanya's reply, Jul 8, 2019
                                    u change this 6302690027 number pls
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                                      KamalLakshmanan76
                                      from Chandigarh, Chandigarh
                                      Jul 11, 2019
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                                      I am getting so many phone calls from Bajai Finserv to get personal loan, credit card and other products. They are insisting me to buy other hose hold items also. However I have informed to them as I am not interest, but still they are calling me daily. I am unable to reply to them frequently.

                                      Pls. arrange to stop such unwanted calls to my registered mobile number with my Bajai Finserv card.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        Nihal NawaB
                                        from Mumbai, Maharashtra
                                        Jul 11, 2019
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                                        Address: Nanded, 431603

                                        We have taken a bajaj finserv loan and kindly paying every emi on the time. But for some reason my mom who's the owner of loan got hospitalised and far as she's a government employee and government has held their salaries so i was late at funding the emi of this month and though my mother is hospitalised the agent calling us and using a bery bad tone of language like "tu bharega ki nhi tujhe bharna padega etc. Etc.."
                                        She also abused my mother on the phone call and telling her to do anything she was terrible at speaking to us. I also got a recorded audio of hers. That can prove her guilty
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        My car is unblock til date . my emi is march month is due some reason but i cleared same month 20th march . then today is my card is block . now my emi is clear time to time . pls my emi card is unblock so that i keep my financial relation with you. my mobile no. [protected]
                                        When I tried to purchase things using bajaj finserv emi card it shows order declined by bank. Please solve the issue Asap. User id of the emi card is[protected]
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