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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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1.3
Updated: Mar 20, 2025
Complaints 757
Resolved
185
Unresolved
572
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 11

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A
Arnab Senapati
Sep 21, 2021
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Hi,
There is spelling mistake in the Printed bill. Please correct the spelling to
Arnab Senapati

Account particulars
RR - 7MSKEH57264
A/C ID - [protected]

Please do the needfull
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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Dear Consumer,

In reference to your E-mail, kindly send Email to [protected]@bescom.co.in to assist you further.

With Regards,
Helpline Bescom
(1912)
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    7
    7022648587
    Sep 17, 2021
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    I have made my billing through paytm 2 times and phonepay 1 time the costumer Id is [protected] please refund the other 2 transactions to the same bank account
    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      B
      BGajendra Singh
      from Bengaluru, Karnataka
      Sep 15, 2021
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      Address: Vaishnavi Gardenia, SM Road Jalahalli Cross Bangalore 560057
      Website: Vaishnavi Gardenia, SM Road Jalahalli cross Bangalore 57

      Dear Sir,

      This is to inform you that non of the Street Lights are functioning in S.M main Road since one year now.
      SM road strech from Ayappa temple road to Jalahalli cross.

      I am leaving in Vaishnavi Gardenia Appartment.
      Near our Appartment main road it's totally dark in night times.
      Walking, traveling in this road during night time is very dangerous and no Safety for women walking in this road.

      Kindly look into these issue and
      Request to fix / connect the Street light at earliest.

      Thanking you.

      Best Regards,
      B Gajendra Singh.
      Son of senior Citizen.
      Vaishnavi Gardenia Appartment.
      SM Road, Jalahalli cross
      Bangalore 560057.
      Ph. [protected].
      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      Dear Consumer,

      In reference to your E-mail, kindly send a mail [protected]@bescom.co.in to assist you further.

      With Regards,
      Helpline Bescom
      (1912)
      Reply
      Sir
      To whom I have to send mail
      Reply
      BGajendra Singh's [Complaint's author] reply, Sep 23, 2021
      Please let me know. Without Street Lights in SM Road causing inconvenience, also lot of Robbery and Women Safety.

      Kindly do early needful.

      Regards.
      Gajendra Singh
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        A
        Aniruddha Bagchi
        Sep 15, 2021
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        Dear Team,

        I have mistakenly set up auto-pay from my account to pay my Electricity bill. (ACC I'd: [protected]). Bill amount was Rs. 512.

        First payment was as done through Phonepe App (Transactions I'd: NX21090714155112289556711) on 7th September, 2021 at 2.15 p.m.

        Second payment got auto debited from my account (Transaction reference no.: AX[protected] On 15th September, 2021 at 11.09 a.m. from the account number (xxxxxxxx8901).

        I would like to request you to kindly reverse the second amount.

        Regards,
        Aniruddha Bagchi
        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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          K
          kumar@2526
          Sep 14, 2021
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          Address: 2200B, 5th Main Road, Suncity Main Road,

          Street light not glowing in front of our house where we have plenty of snakes problem. We do observe a lot of snakes during the day and night. The complaint has been made several times and till today permanent solvation not found. Please resolve the issue asap.
          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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            M
            M Deva kumar
            from Delhi, Delhi
            Sep 14, 2021
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            Address: #310/A, 6 th A cross 2 nd block, BSK 1 st stage srinivasa nagar,, opposite bata showroom 80 feet road srinivasa nagar

            Sir, ..

            This is to bring to your kind notice that the bescom employee who comes for meter reading has taken money from me saying that the display of existing meter is gone so new meter has to be installed for which he had taken 1500 plus 330 for asd security deposit charge.

            Now he has installed old meter for which there is no bill and no details. Even the asd payment is not made.

            Request your intervention to sort it out.

            Regards
            M Deva kumar.
            [protected]
            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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              G
              Gowrishankar Brg
              Sep 14, 2021
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              Address: Unipack Polyfoams Pvt Ltd. Kumbalgud, Mysore road , Bangalore-560074

              Account Id [protected]/ RR No.K1HT4
              Bill No.[protected]
              Billing period 1.8.21 to 1.9.21
              Bill Amount Rs.[protected].00
              Avg bill amount prev month Rs.6, 90, 594.00

              Repeated complaints for revised correct bill not answered by BESCOM, Rs.25.0 crores bill raised and sent by official mail without supplying paper worth that much in the master meters.

              Informing disconnection if not paid. This has to be brought to the. Notice of Power minister and social media.
              +1 photos
              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                K
                KiranBabulal
                Sep 13, 2021
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                Street light not working at,
                1st main, 1st cross Patel Muniappa layout, V. Nagenahalli hebbal bangalore 32

                Landmark - Sri Lakshmi venkateshwara nilaya
                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  H
                  harired
                  from Mumbai, Maharashtra
                  Sep 13, 2021
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                  Dear Sir/Madam,

                  BESCOM has changed the meter on 26 July 2021, due to meter not functioning. The meter was changed after my multiple requests to replace it.
                  Now the replaced meter Bill is not been generated from last 3 months after following up multiple times with AE and JE.
                  My meter number is 8EEH23388
                  I have give complaints to respective AE and JE, still no action is taken.
                  I have raised a complaint with call center the docket number DE08540695. Still now no Bill is generated.
                  Please advice what is the next level i need to go to get my Bill.
                  If BESCOM provides me multiple months bill, during COVID crisis i will not be able to pay huge money. Hence as a customer i have been following from post to piller to get my Bill. Still BESCOM is least bothered to provide the BILL. Can some one advice me of what next steps should i undertake to get my BESCOM Bill. God Save the Country.
                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                  Sep 13, 2021
                  Updated by harired                   g
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                    S
                    San_damon sanjay
                    Sep 9, 2021
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                    Address: #35 muniswapa layout 3rd cross kadugondanahalli banglore-560045

                    I
                    — bescom bill payment transaction failed

                    Sanjay
                    Sep 9, 2021banglore. Karnataka
                    I have paid electricity bill through google pay but transaction got failed and my Money has been deducted from my account. When will my money be refunded? This happened today morning date 9 sep 2021. They have told it will be refunded by 5-7 working days but still I haven't received any money back. Please resolve my problem. The amount which was deducted is Rs.1315 and please what should I do to get back my money? Is there any procedures to follow up? I have included the screen shot please try to resolve as soon as possible. Thank you
                    +4 photos
                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                      S
                      simsundar
                      from Mumbai, Maharashtra
                      Sep 7, 2021
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                      The Bill reading person took the wrong reading for the account ID.[protected]. Our meter's present reading as of 07/09/21 is 13841 but the bill says 14628. The meter reading person took the reading of the 2nd-floor meter in our building and included that reading into our bill for the 1st floor. Please correct this mistake as soon as possible.
                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                      View replies
                      Dear Consumer,

                      In reference to your E-mail, kindly send the mail to [protected]@gmail.com to assist you further.

                      With Regards,
                      Helpline Bescom
                      (1912)
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                        S
                        SATTAR Abdul
                        Sep 7, 2021
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                        Change of addres from yasmeena, #65, Roshan nagar D R halli.To Yasmeena, #4, 2nd cross, Roshan nagar Bangalore 26
                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                        View replies
                        Dear Consumer,

                        In reference to your E-mail, kindly send the mail to [protected]@bescom.co.in to assist you further.

                        With Regards,
                        Helpline Bescom
                        (1912)
                        Reply
                        Dear Consumer,

                        In reference to your E-mail, kindly send the mail to [protected]@bescom.co.in to assist you further.

                        With Regards,
                        Helpline Bescom
                        (1912)
                        Reply
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                          R
                          [email protected]
                          Sep 5, 2021
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                          Address: 2nd main Dattatreya Nagara Hosakerehalli BSK 3rd stage bangay

                          In Dattatreya nagara hosakerehalli due to poor work done by bescom my car Tyre got blasted and locals said there are multiple cars that got damaged due to this. Please take action and compensate me for the replacement of Tyre. Insurance doesn’t cover now
                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                          View replies
                          When can we see the progress

                          Car Tyre blasted due to poor contract - Comment #3890269 - Image #0
                          Car Tyre blasted due to poor contract - Comment #3890269 - Image #1
                          Car Tyre blasted due to poor contract - Comment #3890269 - Image #2
                          Reply
                          Dear Consumer,

                          In reference to your E-mail, kindly send the mail to [protected]@gmail.com to assist you further.

                          With Regards,
                          Helpline Bescom
                          (1912)
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                            C
                            chandini gulabani
                            Sep 5, 2021
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                            Address: Karvy Millenium Building, Gachibowli.

                            Sir it's been 3 years now. I am begging for my own money. It's my hard earned money. They are just not giving the final settlement amount. Please help me to get my money. I'm in alot of need.

                            My Employee ID 79310
                            Karvy Millenium Building
                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                            Dear Consumer,

                            In reference to your E-mail, kindly send mail to [protected]@gmail.com to assist you further.

                            With Regards,
                            Helpline Bescom
                            (1912)
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                              B
                              Bescom_smrty
                              Aug 31, 2021
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                              Everyday there is power cut for more than 3 hours.this is happening from last one month
                              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                              Dear Consumer,

                              In reference to your E-mail, kindly send the mail to [protected]@gmail.com to assist you further.

                              With Regards,
                              Helpline Bescom
                              (1912)
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                                P
                                priyanka2saxena
                                from Bengaluru, Karnataka
                                Aug 27, 2021
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                                Despite of paying regular and hefty electricity bills, BESCOM is cutting the power of a single tower out of 14 towers in a residential location of Divyasree Techno Park.
                                -Power was cut at 4:08 pm on 27-Aug-2021 and logging complaint at 5:35 pm without any resolution from BESCOM.
                                -This is the second incident happened in this month and the previous power cut went more than 2 hours.
                                -Why is this happening to our society only?
                                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                                View replies
                                Dear Consumer,

                                In reference to your E-mail, kindly send the mail to [protected]@bescom.co.in to assist you further.

                                With Regards,
                                Helpline Bescom
                                (1912)
                                Reply
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                                  N
                                  Nanditha Krishna Raju
                                  Aug 27, 2021
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                                  Address: 2nd cross, Lal Bahadur Shastri Nagar, Anjanapura 9th Block, Landmark - Snigdha Eden Blossom Apartments, Bangalore -560108

                                  Hi,
                                  Street light is not working in 2nd cross, Lal Bahadur Shastri Nagar, Anjanapura 9th Block, Landmark - Snigdha Eden Blossom Apartments, Bangalore -560108
                                  Also some of the street light to enter this area is not present.
                                  Request the officials to fix these issues at the earliest.
                                  Thanks
                                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                    F
                                    f721
                                    Aug 26, 2021
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                                    Our account number [protected] is showing as invalid. Not able to pay bill.
                                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                      V
                                      vivek.galaxy
                                      from Mumbai, Maharashtra
                                      Aug 23, 2021
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                                      Hi sir/mam,

                                      This month, I got Highest amount of electricity bill and there zero use at home due to Covid-19. How is this possible ?

                                      Account ID = [protected]
                                      Bill amount (this month) = 1361
                                      Bill amount (previous month) = 50

                                      Please help is finding out who is the culprit, the BESCOM or someone stealing my current at home?

                                      Please contact me ASAP on my registered email id.

                                      Thanks.
                                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                                      View replies
                                      When I was using electricity, the bill ranges between 200-400. This time (July 2021) it is nearly 1000 rs higher and June 2021 -> Rs 50 only.
                                      Reply
                                      Dear Consumer,

                                      In reference to your E-mail, kindly send mail to [protected]@gmail.com to assist you further.

                                      With Regards,
                                      Helpline Bescom
                                      (1912)
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                                        S
                                        Sony 1
                                        Aug 20, 2021
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                                        Hi,

                                        I have to mention that s11 office in Bangalore had changed name of meter against the owner (my name) based on illegal sale deed created by sub registrar office.

                                        This is actionable against them as they had done it without informing me, owner of flat in Ozone eg, I have paid all the dues to them .

                                        They need to change it back to my name as all documents are in my name.
                                        Txs sweta
                                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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