Bangalore Electricity Supply Company Limited [BESCOM]
Bangalore Electricity Supply Company Ltd.
Customer satisfaction rating: 24%
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534
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Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

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BESCOM Corporate Office, K.R.Circle
Bangalore
Bangalore District
Karnataka
India

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+91 80 2234 2484  

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Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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24%
Complaints
534
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0
Resolved
115
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So far so good - The company responded to our notifications and is working on resolving complaints.

Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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Dear Sir/Mam,

Account ID:- [protected]
Bill Amount:- Rs.943/-
Transaction Date:[protected]
Transferred from :- AXIS Bank
Amount:- Rs.943/-
Transaction Reference Number: INB/[protected]/BANGALORE ELECTRICITY SC L
Query:- Status is Pending in BESCOM app receipt.

Transferred 943/- bill Amount from my AXIS Bank Account through BESCOM app . Amount deducted but Status in receipt is still pending . Kindly update the status and do the needful. PLEASE.

Regards,
Krishna
Mob No. [protected]
Oct 14, 2020

Complaint Status

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
Dear Consumer,

Kindly provide the contact details or kindly send a mail to [protected]@gmail.com

With Regards,
Helpline BESCOM
(1912)
Dear Consumer,

Kindly provide the contact details or kindly send a mail to [protected]@gmail.com

With Regards,
Helpline BESCOM
(1912)
2 Comments
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    My name is Mujahid I am from Madikehalli post, Kothagere hobli, Kunigal taluk, Tumkur dist. We are having Nirantara jyothi power supplythat should give 24 hours power supply, but there is lot of power cut. In night if small amout of rain comes they cur the power for whole night and no one responding even at evening rain comes there wont be a power for whole night and they will come at after noon in the next day to repair. This the problem we are facing.
    Oct 11, 2020

    Complaint Status

    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
    Dear Consumer,

    Kindly provide the contact details or kindly send a mail to [protected]@gmail.com

    With Regards,
    Helpline BESCOM
    (1912)
    1 Comment
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      My name is Mujahid pasha I am from Madikehalli post, Kothagere hobli Kunigal Taluk, Tumkur district. WE are facing poor network connection in our region. We dont have network pole near by our region so we are facing very poor network connection. Please install the network pole in our region.
      Oct 11, 2020

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      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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        Street light in front of house #20, pillanna garden 3rd stage of railway layout is not working for the past one month. Kindly resolve this issue as soon as possible as this area is prone to deadly accidents and bulgary.
        Oct 08, 2020

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        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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          Keb has disconnected the electricity in our area from morning 10am till evening 6.30pm without any intimation. When we question them why sudden power cut they say it was put in some newspaper. There was no mention about it in times of india newspaper dated 7th october 2020. Our office work and online classes are all disrupted because of this. How can government take a decision on their own and disconnect power troubling the common man who is working from home. Will keb compensate our one day tasks?? At you own wish you say it was scheduled at 5.30 now increased to 6.30. Who will bear the loss that we faced. No water because of electricity cut. Useless keb.
          Oct 07, 2020

          Complaint Status

          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
          How can you decide on your own and cut the power on a weekday. What was the hurry in completing your owrk and hampering work of 1000s of people who are working from home. All irresponsible people who are not bothered what will happen to common man. You just decide what you want to do. Why could you no do it on a weekend? Because you people don't want to work on weekend you are ready to spoil common man's work.
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            In 8th main, gururaja layout, banashankari 3rd stage, near devegowda petrol pump, we have a missing pole at the corner of...
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            Sir/Madam Good afternoon
            Units of consumption as change from one an another bill Lot of difference in Bill No more added to house any other electronic equipment pls inform be what is really issue
            July month 27 Units
            August 61Units
            Sep. 92 Units
            Sep 30, 2020

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            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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              [Resolved]

              Fuse has been removed for the industrial shed without any intimation. Now the ae says it has been removed by someone else and suggesting to buy ourselves. Tkp2434
              Sep 30, 2020
              Complaint marked as Resolved 
              Lineman had the details of the fuse.
              Sep 30, 2020

              Complaint Status

              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
              Dear Consumer,

              Kindly send mail to [protected]@gmail.com along with Contact number to assist you further.

              Kindly Regards,
              Helpline Bescom
              1 Comment
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                This is regarding street lamps in fruit street, shivaji nagar...
                The lamps though working fine, but the live wire lines connecting them are broken and are about to breakdown but are gaining support only by the adjacent lines, and due to this the wires are creating sparks!! I did call bescom but they were hesitant to help and replied to called the bbmp authorities, what kinda negligence is this??, people and children are in risk because of this, please fix this issue quick.
                Sep 25, 2020

                Complaint Status

                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                Dear Consumer,

                In reference to your E-mail, kindly send a mail to [protected]@gmail.com along with contact number and postal (Complete) address to assist you further.

                With Regards,
                Helpline Bescom
                (1912)
                1 Comment
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                  There is frequent power cut since one week in our area. The electricity bill comes upto 2000 without getting power. Why? I am not able to do my office work due to power cut. When i call bescom, they lodge a complaint and there will be no solution for the power cut. I am calling them daily but not getting my issue resolved. Within 30 minutes, there was power cut for more than 4 times. Government want vote from us but they dont provide basic facility. I am not paying the electricity bill if this continues. Please take this on priority and get this issue fixed.
                  Sep 23, 2020

                  Complaint Status

                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                  Dear Consumer,

                  In reference to your E-mail, kindly send a mail to [protected]@gmail.com along with contact number and postal (Complete) address to assist you further.

                  With Regards,
                  Helpline Bescom
                  (1912)
                  1 Comment
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                    Site is at sadahalli gate, devanahalli

                    Bescom docket nos. Of complaints:
                    Avd1789938 [protected]:12 pending
                    Avd1407251 [protected]:02 closed
                    Avd1175746 [protected]:59 closed
                    Avd1527408 [protected]:34 closed
                    Avd1292663 [protected]:25 closed

                    No power supply since 14.09.2020 (6 days)
                    Sep 19, 2020

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                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                      Customer id [protected]
                      Rr no 8eeh4161
                      Area - e8 subdivision banaswadi.

                      Dear sir,
                      Inspired...
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                      For the last two months, average power disconnection in a day is 5 times and some times it will be 8-10 times. Frequency of power disconnection is within 10 minutes 3-4 times. This kind of disruption is neither productive nor effective.
                      Sep 09, 2020

                      Complaint Status

                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                      Dear Consumer,

                      In reference to your E-mail, kindly send a mail to [protected]@gmail.com along with contact number and postal (Complete) address to assist you further.

                      With Regards,
                      Helpline Bescom
                      (1912)
                      1 Comment
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                        Dear sir,
                        Representing the residents of maple meadows in nadagowdagollahalli, kothanur post.
                        An electical...
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                        Dear sir/madam,

                        I have received bill for three months from 03.07.2020 till 03.09.2020 for an amount of rs.1849/-. Even though i have paid bill amount for earlier dues for which the electricity bills has been received earlier. The details are as under:
                        Rr. No - ms8eh49278
                        Acc id-[protected]
                        M. R. Code[protected]
                        Bill no.[protected]

                        I have not in teh home for more than 17 days during august, how can it come thrice the amount of normal bill which usually comes.

                        Please look into the matter and resolve the issue
                        Sep 08, 2020

                        Complaint Status

                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                        Dear Consumer,

                        In reference to your E-mail, kindly send a mail to [protected]@gmail.com along with contact number and postal (Complete) address to assist you further.

                        With Regards,
                        Helpline Bescom
                        (1912)
                        1 Comment
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                          Would like to draw your attention towards in my society commanders renaissance has not supplying well electricity during last...
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                          My electricity consumption per month ranges from rs 800 to 1000 and summer bills vary from 1200 to 1700. However, the amount...
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                          Our payment to bescom monthly bill was made through Google Pay using billdesk internet banking option, and successfully paid...
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                          Dear Sir/Madam,

                          We have received the Revised Service Tax notice for an amount of Rs.42530.00 on[protected]...
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