Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

If it even drizzled at night then power failure is a common thing nowadays with no resolution till next mid day in munekollal marathalli it's been continuing since last many days

Hi Sir/Madam,
I called on phone number [protected] and when I asked I want to check my bill payment is done or not, he asked for K-Number then I replied i can give you account number, then he said, "Jitna bola hai utna bata".. then I checked the bill and unable to find out K-Number then I whatsapp him the image of bill. Then I inform him I whatsapp the bill can you check it. Then he start using abusive words like
jab is number pe whatsapp hi nhi hai to bheja kaise...
K-number nahi pata mc, bc and many more...
then I asked him name and he start using more abusive words...
I want to file a complaint against him and want a proper action on him so in future no other customer face this.

We have given a notice claiming that we are using electricity for iron. Every month the AE visit our Apartment have noticed that we are using charcoal for iron, even then they have raised a charges 150 and above unit per month. We have been enquiring on providing 1kw commercial meter but they are not responding and even not clearing the dues. Kindly help to clear the dues and getting the new meter.

It's been 6 months I have shifted to Grand Duke Villas Byagadadenahalli which falls under Anekal. Electricity/Power supply has been pathetic, hardly we get 4-6 hours in a day. When we get power it's either single phase or low voltage.
Customer care number is always busy or not working, no AE or AEE receives the phone call. Almost everyday we raise complaints regarding no power or low voltage, there has been no action at all from BESCOM

Not sure what is to be done and whom to complain.

I made a payment of Rs 3549/- for electricity bill using UPI. The transaction was successful and the money was debited from my account. However, it was not reflected in Bescom's account. No receipt was generated, no acknowledgement mail came. Here are the details of the transaction
UPI Ref number:[protected]
Date of Payment: 10th May 2022
Time of Payment: 6:43 am
Amount: 3549/-
Bank: Citibank

We are facing voltage fluctuations since yesterday after rain. But today it is fluctuating continuously. Could you please send some one to resolve this issue.
Address - CC Aspire
Flat No. 401, No. 12, 4th A main, Chandra Reddy Layout, Ranka colony road, Bilekahalli Bangalore - 560076

Hi I am a resident of Chowdeswari Layout Marathahalli Village near Trinity School. From last few days it has become a regular routine for frequent power cuts in our area at day time as well as late night time. Since we are working from home it becomes real harrassment with such frequent power cuts. On calling BESOM personel are simply addressing the same with no specific time limit and reason of the power cut. Everytime new person will address the phone and are really very rude. Some days power cuts are from 10am in morning till 8pm in evening. And apart from that frequent power cuts are regular now and being a resident of the area I am really frustrated about the same as it is hampering my daily life.
I would request the concerned authority to look into the matter immediately and do the needful and take action against the persons involved in the same.

Every week there is a power cut in our area. Always they will say UG cable replace, transformer issue . Every week not even missed one week. If you people doing like this how can we work from home ??? When it comes to due while paying electricity fee your employees will come as soon as possible. first provide the better service.

The street light in front of our house is not working and therefore not safe in the night.
Address - No 1279, 7th cross, Chandra Layout, Vijayanagar
Bangalore 560040

We have been facing several issues with Bescom since 2018
1) In Hirandahalli, the landlord was being provided inflated bills to extort money from us. Power surges were being caused which damaged several home appliances Daily severe fluctuations in power alongwith powercuts.
2) In TC Palya residence, once again the landlord was instructed to pressure my son to pay an bloated bill on the threat of having our connecction cut. Power siurges were caused in this house too damage to appliance
3) At the current residence, the meter was changed exactly as my husband travelled abroad in November "21. We have not received a single physical copy of the bill (aren't getting any intimation of meter readings) but online payments are being shown which my son is paying regularly. Here too frequent and severe voltage fluctuations are being caused.
Too many issues to upload photos

Hi am goutham singh resident of Bangalore i make my payment via my HDFC credit card auto pay which gets deducted on 18 of every month and same thing has happened for my March bill but unfortunately it has been credited back to my account which i was not aware till my April bill got generated we still have end payment date till[protected] but today[protected] one of their employee (devaraj kengeri satellite town branch) just entered into our house premises with out any permission and directly cut our main fuse wires with our even asked one about that issue or asking us to pay with in due date and just walked away with out giving any clarification all this time he was on call when we were trying to tell him what has happened and now it's been 3 hours and yet they have not given the connection back where has we went and made the payment on the spot at BESCOM kengeri satellite town branch.

All above bill end date is 22 of this April, Devaraj has to be held accountable for his actions and rude behaviour and he has to be severely punish and thought work ethics

#263 1st C main hoysala circle kengeri satellite town Bangalore 560060
Account Id:[protected]
RR number:KEH65

Hello BESCOM Team,

For the last 5 days, your ELECTRIC POLE is continuously getting short circuits and producing lots of sparks also. It is very very risky for the people staying near the pole.

Could you please check this short circuit issue from your end at the earliest and fix it as soon as possible.

2 trees have branches that have grown dangerously over the main power lines. How and where do I request BESCOM to cut the branches before an accident occurs ?

Respected BESCOM Officials,

There is a correction required in my electricity bill. The actual house address is:
Kasthuri O Mudaliyar
002, Anugraha Classic, 7th A cross, Kaggadasapura, C.V.Raman Nagar, Bangalore, KAR-560093

This is the incomplete address mentioned in the bill .
Kasthuri O Mudaliyar
7 th CRS, Kaggadasapura, C.V.Raman Nagar, Bangalore, KAR -560016
Correction : right pincode is 560093, along with apartment name 'Anugraha Classic' and house number '#002'
none of which is mentioned
Wrong pincode has been mentioned as 560016 instead of 560093

Please do the needful to correct the errors ASAP.

My electricity bill details are as follows:
Account ID:[protected]
RR no. : MS7EEH31422
In case of any clarifications or for any more information required please free to contact me at [protected]@gmail.com .

Regards,
Kasthuri O Mudaliyar

Hi, there are increasing voltage fluctuations at my residence (1305, 14th cross, second stage, Indiranagar, Bengaluru 560038). Lights are flickering, fan is barely running throughtout the day. Only late night it becomes stable. please fix this issue.

I made an online payment of 1806inr for bescom via billdesk. The transaction failed, but hdfc bank account is showing 'withdrawl' of this amount.

Our payment to bescom monthly bill from bescom online services portal https://bescomrural.nsoft.in/ was made using billdesk internet banking option, and successfully paid from our hdfc bank account.

But we received a "failure" from billdesk as shown in attached picture, but our savings a/c has been debited.

Please look into this.

Dear Sir, there is no power supply for our locality for more than 18 hours now. Our locality depends on bore well water for all water needs. Without power we cannot start bore well pumps. Kindly help to restore power immediately

C3LG54594 R.R number
[protected] Account number
14003757 M.R Code
Last bill of February is 380
March bill is 490 so total bill was 790 rs
The representative of bill collectar mr.basavaraju abbigere devision
That man was miss behaved with a ladies about the bill payment and i have requested only 2 mins to make the payment bet they did not have any patience to gave time and destroyed the electricity meter in a few seconds pls take an strict action immediately

Mr.basavaraj abbigere devision bangalore this person was have any patience to wait just 2 mins and behavior like a rowdy with a ladies and I have tell him give me for 2 mins to make the payment but that guy dnt gaving me 2 mins also for payment and after they destroy the electricity meter and they gone but I have make the payment @12 pm and then updated to bescom helpline till 3 pm its not there any action from bescom now I have called bescom service center they had told me come and gave the payment confirmation and then we ill gave the reconnection if we have to go there y did they have helpline and y they r working

No. 1803, 5th Block, Sir. M. Vishweshwaraiah Layout, Near manganahalli cross bus stop, Bengaluru, Karnataka 560056
Street Light not working past one month