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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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Updated: Mar 20, 2025
Complaints 757
Resolved
185
Unresolved
572
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 18

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A
apurva_s
Nov 6, 2020
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Address: Bangalore

Hi,

We are not currently in the apartment and have all lights and appliances switched off and yet our bill this month was 730 Rs. This is very high from the minimum due bill.

We cannot log in in the bescom complaint section and the 1912 number is also not working.
Kindly, look into the matter and provide a resolution earliest.
Account id: [protected]
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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    M
    Manoj sundarraj
    Nov 4, 2020
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    Address: Bangalore

    I recharged 150 rupees from the link sent via bescom app when I chose UPI, the payment was successful but same is not reflecting in my payment history . Details below

    Bescom Account number:-[protected]

    UPI transaction ID:-
    [protected]
    +1 photos
    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      K
      kinagi
      Oct 30, 2020
      Resolved
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      Resolved

      Sir, kindly arrange to correct spelling in electric bill
      Bill's details as under
      Bill -1 RR No- B1AEH840
      A/c ID- [protected]
      Name worngly mentioned as
      SIDDHARAMAPPA

      Bill-2 RR No- B1L23243
      A/a ID- [protected]
      Name wrongly mentioned as
      SIDDARAMAPPA G

      But my correct name is
      "SIDHARAMAPPA"
      For your referance I enclose
      1 Electric bills photo
      2 As adhar photo
      +2 photos
      Oct 30, 2020
      Complaint marked as Resolved 
      Given Aadhar photo Email ID [email protected] Mob No- 7975310665 9035282458
      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
      View replies
      Sir
      Need help with spelling correction of my name to Divik Bansal instead off Duvika Bansal currently appearing on bills against account details [protected].

      Thanks
      Divik Bansal
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        D
        Dharmendra Nagaraj
        Oct 26, 2020
        Resolved
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        Resolved

        Address: 876, Sir M Vishweshwariah Layout, 4th Block, Near Aladamara Park, Bangalore 560110

        Dear Sir/Madam,

        One of the street lights in Sir M Vishweshwaraiah Layout, 4th Block, near Aladamara Park is not functional past one week. The street light is for the road with houses of 852, 872, 873, 876, 877, etc. The street light is in front of the house of 852.

        This street light does not have a switch, we need too manually connect to the LIVE wire by stick every evening to light up the street light. Unfortunately this street light has stopped functioning. It is very scary connecting a LIVE wire during rainy season.

        I request the concerned authorities to take action and make the street light functional.

        Thank you Consumercomplaints.in and BESCOM.

        Regards,
        Dharmendra Nagaraj
        Aug 11, 2021
        Complaint marked as Resolved 
        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
        Verified Support
        Oct 29, 2020
        Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response         Dear Consumer,

        In reference to your post, regarding “Street lights", street light issues pertains to BBMP please contact the BBMP customer care number[protected]/22221188 for further assistance.
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          A
          Anantha Krishna K A
          Oct 22, 2020
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          Resolved

          Address: No.32, 8th main, 7th cross, Dwaraka Nagar, BSK 3rd stage, Bangalore-560085.

          I am getting fixed charges of Rs.130 in my monthly bill. Every month energy charges bill comes to nearly 100 units.

          Issue is, is it required to pay fixed charges alongwith energy charges?
          Aug 6, 2021
          Complaint marked as Resolved 
          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
          View replies
          Dear Consumer,

          Kindly send mail to [protected]@gmail.com along with Contact number to assist you further.

          Kindly Regards,
          Helpline Bescom
          Reply
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            G
            Gowranna
            Oct 21, 2020
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            Address: Gowranna, Village- Burudukunte, PostOffice- Suguru, Tahsil- Hiriyur, Dist- Chitradurga, Karnataka(577546)

            Dear Sir/Madam,

            This is to inform you that I am residing in the below mentioned address.This is to bring your kind notice and information that front of our house there is an electric pole which is damaged and power lines are too loosen in the pole which is very dangerous to us. There are other polls have been replaced with high rise poll but only is left as it is in front of my home.
            Request you to look and instruct replace the electric pole.It would be very thankful if you cooperate with us.

            Address:
            Gowranna, Village- Burudukunte, PostOffice- Suguru, Tahsil- Hiriyur, Dist- Chitradurga, Karnataka(577546)
            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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              A
              Anantharaman Chidambaram
              from Bengaluru, Karnataka
              Oct 19, 2020
              Resolved
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              Resolved

              Address: Doddanakundi, Bangalore

              The account [protected] has marked with incorrect reading for the month of September 2020. Consumption of electricity is almost nill for the entire month of september but the bill generated is 1527/- which is nor normal. Need to review the reading and the bill amount.
              Aug 6, 2021
              Complaint marked as Resolved 
              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
              View replies
              Dear Consumer,

              Kindly provide the contact details or kindly send a mail to [protected]@gmail.com

              With Regards,
              Helpline BESCOM
              (1912)
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                P
                [email protected]
                Oct 17, 2020
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                I am not a kannada domicile.
                I am flat owner in builder's apartment called Palm Groves on chandapura Anekal Road.
                My builder cheated me around 6 lacks more.
                He charged me gst for 2000 monthly maintainance charge.
                He does not support other community for any kind of maintenance support.
                So I just hold his 4 month's maintenance amount.
                Then he disconnected my house electricity from last 20 days.
                I complaint to bescom AEE chandapura. But no action. Even in chanda pura beacon office one of the pet goon of AEE has threatened me when I given a written complaint to AEE.
                I paid all the bills. Meter is registered on my name.
                I am registered owner of my flat.
                But staying in my flat without electricity. As everyone know saying this to police is dangerous for non kannada, so I am helpless and just waiting for move to my hometown ager paying my lifelong earning to these goons.
                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  H
                  harshasach
                  Oct 15, 2020
                  Resolved
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                  Resolved

                  I see that frequently there are power cuts during day and even in night. Its the same story everyday.
                  Due to covid situation we All are forced to work from home.
                  These power cuts causing great inconvenience to all residents.

                  At current era of Digital India if power cuts continue happening at this stage, we are going backwards.

                  Please investigate and help
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                  View replies
                  Dear Consumer,

                  Kindly provide the contact details or kindly send a mail to [protected]@gmail.com

                  With Regards,
                  Helpline BESCOM
                  (1912)
                  Reply
                  Dear Consumer,

                  Kindly provide the contact details or kindly send a mail to [protected]@gmail.com

                  With Regards,
                  Helpline BESCOM
                  (1912)
                  Reply
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                    K
                    kgowda8975
                    Oct 14, 2020
                    Resolved
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                    Resolved

                    Address: Bengaluru

                    Dear Sir/Mam,

                    Account ID:- [protected]
                    Bill Amount:- Rs.943/-
                    Transaction Date:[protected]
                    Transferred from :- AXIS Bank
                    Amount:- Rs.943/-
                    Transaction Reference Number: INB/[protected]/BANGALORE ELECTRICITY SC L
                    Query:- Status is Pending in BESCOM app receipt.

                    Transferred 943/- bill Amount from my AXIS Bank Account through BESCOM app . Amount deducted but Status in receipt is still pending . Kindly update the status and do the needful. PLEASE.

                    Regards,
                    Krishna
                    Mob No. [protected]
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                    View replies
                    Dear Consumer,

                    Kindly provide the contact details or kindly send a mail to [protected]@gmail.com

                    With Regards,
                    Helpline BESCOM
                    (1912)
                    Reply
                    Dear Consumer,

                    Kindly provide the contact details or kindly send a mail to [protected]@gmail.com

                    With Regards,
                    Helpline BESCOM
                    (1912)
                    Reply
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                      M
                      Mujahid Mujju
                      Oct 11, 2020
                      Resolved
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                      Resolved

                      My name is Mujahid I am from Madikehalli post, Kothagere hobli, Kunigal taluk, Tumkur dist. We are having Nirantara jyothi power supplythat should give 24 hours power supply, but there is lot of power cut. In night if small amout of rain comes they cur the power for whole night and no one responding even at evening rain comes there wont be a power for whole night and they will come at after noon in the next day to repair. This the problem we are facing.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                      View replies
                      Dear Consumer,

                      Kindly provide the contact details or kindly send a mail to [protected]@gmail.com

                      With Regards,
                      Helpline BESCOM
                      (1912)
                      Reply
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                        M
                        Mujahid Mujju
                        Oct 11, 2020
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                        My name is Mujahid pasha I am from Madikehalli post, Kothagere hobli Kunigal Taluk, Tumkur district. WE are facing poor network connection in our region. We dont have network pole near by our region so we are facing very poor network connection. Please install the network pole in our region.
                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                          J
                          Jude Santosh
                          Oct 8, 2020
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                          Address: #19, Pillanna Garden 3rd stage 2nd main railway layout bangalore 45

                          Street light in front of house #20, pillanna garden 3rd stage of railway layout is not working for the past one month. Kindly resolve this issue as soon as possible as this area is prone to deadly accidents and bulgary.
                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                            V
                            Vasundara Bn
                            Oct 7, 2020
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                            no power on 7 oct 2020 at bsk 3rd stage bangalore

                            Address: 16, 3rd cross,, Ittamadu, Bsk 3rd stage

                            Keb has disconnected the electricity in our area from morning 10am till evening 6.30pm without any intimation. When we question them why sudden power cut they say it was put in some newspaper. There was no mention about it in times of india newspaper dated 7th october 2020. Our office work and online classes are all disrupted because of this. How can government take a decision on their own and disconnect power troubling the common man who...
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                            vGota
                            Oct 4, 2020
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                            In 8th main, gururaja layout, banashankari 3rd stage, near devegowda petrol pump, we have a missing pole at the corner of 8th main/3rd street. Two years ago bescom team made a pit for laying the pole, but then did not lay the pole and light. When asked, bescom officer at devegowda petrol pump office, said we need to pay 15000/- for the light as soon as he recognised the street/junction. this is clearly a pole in record books/ but missing in reality. I request the concerned officer to take action and install the pole.
                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                              D
                              DHANANJAYA D C
                              Sep 30, 2020
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                              Sir/Madam Good afternoon
                              Units of consumption as change from one an another bill Lot of difference in Bill No more added to house any other electronic equipment pls inform be what is really issue
                              July month 27 Units
                              August 61Units
                              Sep. 92 Units
                              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                A
                                Arunaks
                                Sep 30, 2020
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                                Resolved

                                Address: Yerappa industrial area, chanenahalli tavarekere

                                Fuse has been removed for the industrial shed without any intimation. Now the ae says it has been removed by someone else and suggesting to buy ourselves. Tkp2434
                                Sep 30, 2020
                                Complaint marked as Resolved 
                                Lineman had the details of the fuse.
                                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                                View replies
                                Dear Consumer,

                                Kindly send mail to [protected]@gmail.com along with Contact number to assist you further.

                                Kindly Regards,
                                Helpline Bescom
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                                  D
                                  D.L. Tejas
                                  from Bengaluru, Karnataka
                                  Sep 25, 2020
                                  Resolved
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                                  Resolved

                                  This is regarding street lamps in fruit street, shivaji nagar...
                                  The lamps though working fine, but the live wire lines connecting them are broken and are about to breakdown but are gaining support only by the adjacent lines, and due to this the wires are creating sparks!! I did call bescom but they were hesitant to help and replied to called the bbmp authorities, what kinda negligence is this??, people and children are in risk because of this, please fix this issue quick.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Consumer,

                                  In reference to your E-mail, kindly send a mail to [protected]@gmail.com along with contact number and postal (Complete) address to assist you further.

                                  With Regards,
                                  Helpline Bescom
                                  (1912)
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                                    S
                                    Shraddha Singri Roy
                                    from Bengaluru, Karnataka
                                    Sep 23, 2020
                                    Resolved
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                                    Resolved

                                    There is frequent power cut since one week in our area. The electricity bill comes upto 2000 without getting power. Why? I am not able to do my office work due to power cut. When i call bescom, they lodge a complaint and there will be no solution for the power cut. I am calling them daily but not getting my issue resolved. Within 30 minutes, there was power cut for more than 4 times. Government want vote from us but they dont provide basic facility. I am not paying the electricity bill if this continues. Please take this on priority and get this issue fixed.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Consumer,

                                    In reference to your E-mail, kindly send a mail to [protected]@gmail.com along with contact number and postal (Complete) address to assist you further.

                                    With Regards,
                                    Helpline Bescom
                                    (1912)
                                    Reply
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                                      A
                                      Alois Friedel
                                      Sep 19, 2020
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                                      Address: BESCOM, Bengaluru

                                      Site is at sadahalli gate, devanahalli

                                      Bescom docket nos. Of complaints:
                                      Avd1789938 [protected]:12 pending
                                      Avd1407251 [protected]:02 closed
                                      Avd1175746 [protected]:59 closed
                                      Avd1527408 [protected]:34 closed
                                      Avd1292663 [protected]:25 closed

                                      No power supply since 14.09.2020 (6 days)
                                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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