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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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Updated: Mar 20, 2025
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 16

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P
Preethi Sreenath
Mar 9, 2021
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Address: No. 115, 4th cross, 19th main, Rajajinagar 1st N Block

This is for the bill payment of RR No. W6EH1135 of Rs 1040. Transaction done on 4th March 2021 with transaction reference number : RRN[protected] for amount Rs 1040. Another transaction on 6th March 2021 for the same amount Rs 1040 with transaction reference number : RRN[protected]. But the at BESCOM the bill amount is not received. Please check this immediately and revert back
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Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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    BalajiRamesh
    from Neyveli, Tamil Nadu
    Mar 7, 2021
    Resolved
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    Resolved

    Sir,
    I own a house at VBHC, Anekkal, House No. 34/306, coming under BESCOm, Anekal Subdivision, Anekkal. Connection RR no. is MSBHYL 18405. Kindly provide Account no. for monthly bill further payment online
    Aug 6, 2021
    Complaint marked as Resolved 
    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
    Dear Consumer,

    In reference to your Post, for rural consumer only 7 digit consumer id to make payment. You can use below link and pay the amount quick payment option only.

    Link: - https://bescomrural.nsoft.in/ or

    https://onlineservices.bescom.org/(S(wbcauqbttgp2kocfxffd3osy))/Index.aspx

    With Regards,
    Helpline Bescom
    (1912)
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      G
      Gunasekaran Kandasamy
      from Bengaluru, Karnataka
      Mar 4, 2021
      Resolved
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      Resolved

      Address: Twoclips Laundry services, Borewell Road, Whitefield

      I have paid the BESCOM bill on 25th and it was deducted from my account. But still status shows as pending payment.

      Account No. : [protected]
      BIll No.[protected]th Feb 2021)
      Bill Amount: Rs. 10, 310

      Paid details
      1st Payment Payment done on: 25th Feb 2021
      Paid through Union Bank of India
      Transaction Reference ID:[protected]
      Total Amount deducted: Rs. 10, 313.54

      2nd Payment Done on : 4th Mar 2021
      Paid through SBI Bank
      Transaction Reference ID: 33169812
      Total Amount deducted: Rs. 10, 310

      Please find both the paid details. Hope both the payments will reflect in the portal soon and person will not come to disconnect the service.
      +2 photos
      Aug 8, 2021
      Complaint marked as Resolved 
      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
      Verified Support
      Mar 05, 2021
      Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response
      Dear Consumer,

      In reference to your post, kindly provide the contact number, E-mail ID and Bank statement copy for further assistance.

      With Regards,
      BESCOM Helpline
      (1912)
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        N
        nuttts
        from Jammu, Jammu and Kashmir
        Mar 4, 2021
        Resolved
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        Address: No.1008 , Sivakami Nilayam , 3rd Cross , 5th Main , 7th Block , BSK 3rd Stage , 2nd Phase, Bangalore - 560085

        There was a neutral failure yesterday 03.03.2021 evening at Hosakerehalli area in the transformer placed near Government School after scheduled wiring work carried out in our area.
        The effect of this has impacted me a lot details as below,
        1) Blowing away 6 LED lights.
        2) Malfunctioning of Wifi router
        3) Malfunctioning o[censored]PS Unit
        4) No output from TV stabilizer
        5) Breakdown of Cordless phone main adaptor unit.

        This is not the first time we faced same situation during last September 2020 in which I had Breakdown of my TV unit for which I had to spend ₹12000and UPS malfunctioning .

        If it is once then we can manage but due to the issue like neutral failures and others if it happens repeatedly then it is highly impossible for a monthly salaried person to repair everytime.

        I hereby held BESCOM responsible for the losses that has occurred to me in above said sequences and would demand a compensation for the loss occurred. Further I need to get a confirmation from BESCOM that proper care will be taken in future such that such occurrence doesn't happen.
        Aug 6, 2021
        Complaint marked as Resolved 
        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
        Dear Consumer,

        Kindly drop a email to [protected]@gmail.com with your contact number and postal address to assist you further.

        With Regards,
        BESCOM Helpline
        (1912)
        Dear Consumer,

        In reference to your E-mail, kindly send mail to [protected]@co.in with your Contact number and complete address to assist you further.

        With Regards,
        Helpline Bescom
        (1912)
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          Usha PV
          from Bengaluru, Karnataka
          Mar 2, 2021
          Resolved
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          Resolved

          A service request was raised by me for the name change (Req ID:[protected] and I paid Rs.618 on 22nd Feb 2021. The request has been closed without resolving it. Please look into this and let me know why this is not solved or refund me the amount paid by me
          Aug 7, 2021
          Complaint marked as Resolved 
          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
          Dear Consumer,

          In reference to your post, kindly send mail to [protected]@gmail.com to assist you further.

          With Regards,
          Helpline Bescom
          (1912)
          Dear Consumer,

          In reference to your E-mail, kindly send mail to [protected]@co.in to assist you further.

          With Regards,
          Helpline Bescom
          (1912)
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            S
            Shalini Sudhakumari
            Feb 24, 2021
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            Address: Triveni main road, 4th main, gokula 1st stage, Yeshwantpur - 560022

            We stay in Triveni Road, Yeshwantpur area . We have been facing very frequent powercuts almost everyday since past 2 months.

            Some days there is no power at a stretch from morning 10 to evening 7pm. On calling the Bescom complaint number or they just register the complaint, but no action is taken. Almost everyday i call Bescom and lodge a complaint which is of no use. There is no proper explanation as to why this is happening frequently in our area alone.

            Due to COVID situation, most o[censored]s are working from home and such frequent powercuts is a pain for us and our productivity. It is affecting our day to day life and work very badly. How would we even work when there is powercut from 10am to 7pm at a stretch? I was forced to take leave for couple of days this month due to this issue, would BESCOM pay for my loss?

            Please stop causing so much pain for us and help us in this matter. I can see it happening mostly in our area - Triveni main road, 4th main, gokula 1st stage, Yeshwantpur - 560022.

            There is no power even when i'm writing this now (24th Feb 1:45 pm) since morning 10AM. I had to go to my friend's house in a different area, just to work. This is so frustrating especially in times like this where people are already worried about pandemic issues. Even the job market is bad and we can't afford such things to effect our work, we will be in trouble! PLEASE HELP!
            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
            Dear Consumer,

            In reference to your E-mail, kindly send mail to [protected]@gmail.com assist you further.

            With Regards,
            Helpline Bescom
            (1912)
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              N
              niteshagarwal_
              Feb 23, 2021
              Resolved
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              Resolved

              Fuse taken away

              Address: Green Glen Layout, Bellandur Bangalore

              The due date of the electricity bill payment was 16th Feb. I missed that. They removed the fuse. I have paid the bill now. How long do you think before they put the fuse back? Also, it was a new fuse that I had to buy last month because of a short circuit. Can you please make sure you return that fuse. The electricity guy said that the earlier fuse was of bad quality, hence the short circuit....
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              N
              nazeer sk
              Feb 22, 2021
              Resolved
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              Resolved

              Showing wrong bill amount

              Address: Bangalore

              Hi,

              I have received bill amount of 185 IN bill. But in online the bill was showing 2895 IN paytm and Phonepay.

              Please kindly resolve it.

              Account id: [protected]
              RRNo:7ELGK28830...
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              S
              Feb 13, 2021
              Resolved
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              Resolved

              Post uploading all the documents, when it comes to pay option, its going blank . i
              Aug 7, 2021
              Complaint marked as Resolved 
              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
              Dear Consumer,

              Kindly send a email to [protected]@gmail.com to assist you further.

              With Regards,
              BESCOM Helpline
              (1912)
              Dear Consumer,

              In reference to your post, kindly send mail to [protected]@gmail.com to assist you further.

              With Regards,
              Helpline Bescom
              (1912)
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                A
                arunk5151
                from Pune, Maharashtra
                Feb 9, 2021
                Resolved
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                Address: bescom E10 Subdivision ,144, 4th Cross Rd, Sakshi Nagar, Pai Layout, Mahadevapura, Bengaluru, Karnataka 560016

                My name is Arun Kumar Anand and I am the property owner of the property with RR number :7EH475
                Account ID : [protected]

                Th billing name was changed from "P A George" to myself "Arun Kumar Anand" by going through the normal procedure at Bescom office and the electricity bills were getting generated under my name "Arun Kumar Anand" however suddenly the name has been changed back to previous owner "P A George" again and I can't find my name anymore.

                See the attached bill as a proof from my end.

                Can you help me on this and help me to fix this issue ?
                +1 photos
                Aug 5, 2021
                Complaint marked as Resolved 
                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                Feb 09, 2021
                Updated by arunk5151
                For your information - The name was changed from PA George to Arun Kumar Anand almost 2 years ago.
                Verified Support
                Feb 09, 2021
                Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response
                Dear Consumer,

                Kindly drop a email to [protected]@gmail.com to assist you further.

                With Regards,
                Helpline Bescom
                (1912)
                Dear Consumer,

                Kindly drop a email to [protected]@gmail.com to assist you further.

                With Regards,
                Helpline Bescom
                (1912)
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                  S
                  Shibu00495
                  from Hoskote, Karnataka
                  Feb 8, 2021
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                  Resolved

                  Respected BESCOM Officials,

                  There is minor correction required in my electricity bill. My First name should be "SHIBU", but by mistake it has been mentioned as "SHINU".
                  Please do the needful to correct the errors or guide me on the process.

                  My electricity bill details are

                  Account ID [protected]
                  Sub Division E4 WHITEFIELD
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                  Dear Consumer,

                  In reference to your complaint, Kindly send the mail to [protected]@gmail.com with electricity bill copy and name proof copy given from government department for further assistance.

                  With Regards,
                  BESCOM Helpline
                  (1912)
                  Dear Consumer,

                  In reference to your post, kindly send mail to [protected]@gmail.com along with hard copy of bill and name proof copy given from government department for further assistance.

                  With Regards,
                  Helpline Bescom
                  (1912)
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                    M
                    Maneri Reddenna
                    from Udupi, Karnataka
                    Feb 8, 2021
                    Resolved
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                    Resolved

                    Address: M.REDDENNA # 9 FIRST CROSS PARVATI NAGAR MEDAHALLI K.R.PURAM BANGALORE 49

                    I m.Reddenna residing in #9 first cross parvati nagar medahalli k.R.Puram bangalore 49.
                    In our house we are facing power becoming low as dim as possible and immediately very bright . We lost many electrical gadgets burnt .It is from last two days ( 6th feb 2021 onwards.
                    Kindly look in to the matter and do the needful
                    thanks
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                    Dear Consumer,

                    In reference to your post, kindly send mail to [protected]@gmail.com along with your contact number to assist you further.

                    With Regards,
                    Helpline Bescom
                    (1912)
                    Dear Consumer,

                    In reference to your post, kindly send mail to [protected]@gmail.com along with your contact number and postal (Complete) address to assist you further.

                    With Regards,
                    Helpline Bescom
                    (1912)
                    Dear Consumer,

                    In reference to your post, Kindly send the mail to [protected]@gmail.com along with your contact number.

                    With Regards,
                    BESCOM Helpline,
                    (1912)
                    Dear Consumer,

                    In reference to your post, kindly send mail to [protected]@gmail.com along with your contact number and postal (Complete) address to assist you further.

                    With Regards,
                    Helpline Bescom
                    (1912)
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                      P
                      Preetham Yadav
                      from Bengaluru, Karnataka
                      Feb 4, 2021
                      Resolved
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                      Address: #2, 1st Cross, 1st Main, 1st Cross, Sai Nagar, Arehalli, Land Mark : Brundavan Upachar, Ramanjaneya Nagar

                      Despite paying bills on time, Unscheduled Power Cuts? It's really getting on nerves with the current work from home situation and we have interrupted power supply. No prior notice too for consumers to plan alternative facilities. If BESCOM is incapable of maintaining their supplies lines, why not privatize it? Monopoly and it's worse on the consumers end.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                      Dear Consumer,

                      In reference to your post, kindly send mail to [protected]@gmail.com along with your contact number and postal (Complete) address to assist you further.

                      With Regards,
                      Helpline Bescom
                      (1912)
                      Dear Consumer,

                      Kindly send a email to [protected]@gmail.com to assist you further.

                      With Regards,
                      Helpline Bescom
                      (1912)
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                        K
                        kala sundararajan
                        Jan 28, 2021
                        Resolved
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                        Resolved

                        Manual Audit short claim -

                        Address: CHENNAI

                        I would like to complain regarding my current eb consumption bill :-

                        i have been charged rs. 7620 as manual audit short claim. i do not understand what it is and i do not get any proper explanation from the concerned audit. they say it relates to short calculation for the period prior to 2 years from now.

                        also we had paid for change of meter in the month of jan 2019 and they say there was fault in the meter in...
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                        A
                        ashu3100
                        Jan 20, 2021
                        Resolved
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                        Resolved

                        Address: Unicca Emporis, Varthur

                        We are residents o[censored]nicca Emporis, Varthur. A strange case is going on in our society with Bescom. We have recently shifted and formed an RWA. During this phase, khata transfer is in progress and hence the electricity meter.

                        Around 140 Family has been living peacefully and rest of the apartments are yet to be sold and lie vacant. So far, all the electricity bills of individual flats and common area have been paid regularly by all the residents.

                        Now, the landowner's vacant apartments bill has been not paid by Landowner so far and is a matter of penalizing by BESCOM.

                        But to our surprise, BESCOM is cutting the electricity connection of the whole Society and harassing residents to its core.

                        We, RWA o[censored]nicca Emporis, can only ask landowners to pay via notice or etc under RWA capacity.

                        So raising a consumer complaint to bring this to the notice of higher management and correct the action before we take the legal route to resolve this.
                        Aug 10, 2021
                        Complaint marked as Resolved 
                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 28, 2021
                        Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response
                        Dear Consumer,

                        Kindly send a email to [protected]@gmail.com to assist you further.

                        With Regards,
                        Helpline Bescom
                        (1912)
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                          R
                          Rajiv Gopinathan P
                          Jan 19, 2021
                          Resolved
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                          Resolved

                          Dear sSir,

                          due to loss of job and financial difficulties I was not able to pay electricity bill for last one year all outstanding as January 2020 of Rs 2076
                          Has been cleared on 19th January, 2021 ref bill no[protected].

                          Request you reactivate my account no [protected] R.R No 7HL49228, Sub division -1120204 at the earliest.

                          Regards,
                          Rajiv gopinath, Bileshivale
                          [protected]@gmail.com
                          +2 photos
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 20, 2021
                          Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response
                          Dear Consumer,

                          Kindly send a email to [protected]@gmail.com to assist you further.

                          With Regards,
                          Helpline Bescom
                          (1912)
                          Dear Consumer,

                          Kindly send a email to [protected]@gmail.com to assist you further.

                          With Regards,
                          Helpline Bescom
                          (1912)
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                            B
                            Bhagi@210691
                            from Bengaluru, Karnataka
                            Jan 14, 2021
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                            The electricity bill for the period from 05/12/2020 - 05/01/2020 has been paid twice.
                            Please check and refund back the amount. The account details as below:

                            Account ID: [protected]
                            RR No: 1EEH24751
                            Paid amount twice: Rs.1910/-
                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                              B
                              Biju 26
                              Jan 6, 2021
                              Resolved
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                              Resolved

                              Address: Manipal County Road Singasandra Bangalore -560068

                              Dear Sir/ Madam,
                              I live in Manipal County Road Singasandra,
                              Bengaluru - 68. There are a total of 16 street light out of which only 4 are working from the last one year i have called many time to several numbers but no reply. There has been a lot of dog menace in this area and lot of people are afraid to venture after dark because of this. I please humbly request the concerned Officials or officers to kindly look into this matter most urgently.
                              Thank you
                              With Hopes
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 06, 2021
                              Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response
                              Dear Consumer,

                              Regarding “Street lights", issues pertain to BBMP please contact the BBMP customer care number[protected]/22221188 for further assistance.

                              Regards,
                              Helpline Bescom
                              (1912)
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                                A
                                amjethkhan a
                                Jan 4, 2021
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                                Hi Sir,

                                Please find my details as below,

                                Amjethkhan A (BESCOM #[protected])
                                Paramount Sumadhura Serene, Flat#119
                                Singasandra,
                                BENGALURU, KARNATAKA 560068

                                We got a Electricity Bill stating amount due to be paid as Rs845 / - and we made the payment online on 18/11/2020 and another one on 17/12/2020 with an amount of 157. Due to Corona situation we did not notice the fuse removal. Just now recognized it and curious why the fuse has been removed despite of all the payments. Please do look into this and take necessary actions to re-instate the fuse.

                                Regards,
                                Sharath Pranesh
                                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                  Narendra Jalwania
                                  from Bengaluru, Karnataka
                                  Dec 29, 2020
                                  Resolved
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                                  Resolved

                                  My payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/Myhome.aspx was made using billdesk internet banking option, and successfully paid from my SBI bank account.

                                  But I received a "failure" from billdesk as shown in attached screenshot, although my account is debited.

                                  Kindly look into this as bescom a/c still shows bill amount pending.
                                  +1 photos
                                  Dec 29, 2020
                                  Complaint marked as Resolved 
                                  Issue Resolved.
                                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 30, 2020
                                  Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response
                                  Dear Consumer,

                                  In reference to your E-mail, Kindly send the mail to [protected]@gmail.com to assist you further

                                  With Regards,
                                  BESCOM Helpline,
                                  (1912)
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