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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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1.3
Updated: Apr 7, 2026
Complaints 764
Resolved
186
Unresolved
578
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 16

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V
Venkataravanappa B
May 14, 2021
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Address: Bescom company chintamani
Website: Credit card

Dear sir /mam

My credit cards NOC letter request
I have already cleared amount closed but NOC letter not given by company
My pan Card- ARCPV7111Q
my email ID - [protected]@gmail.com please share NOC letter and kindly do the needful
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
May 14, 2021
Updated by Venkataravanappa B Dear sir /madam

I have payed both my credit card payments but still NOC letter not received please kindly do the needful

My pan No- ARCPV7111Q
mob num- [protected]

Please send me NOC
[protected]@gmail.com

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    RichaSingh234
    May 13, 2021
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    Address: HSR layout sector1, Bangalore

    I received electricity bill from BESCOM for the duration of april 3- may 3. The bill amount is around 750, which otherwise used to be around 250-280. There are no heavy electricity consumption appliances used in the house and I am sure the bill received is faulty
    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      S
      Sneha George
      May 12, 2021
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      Address: Defence colony indiranagar

      No power in defence colony Indiranagar
      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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        PriyankaKon
        May 12, 2021
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        Address: Kalayan Nagar Bangalore

        I try to pay electricity and water bills. Keeps showing up no pending dues. But i got the hard copies of the bills at home already
        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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          R
          raghuec09
          May 3, 2021
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          Address: Chandapura

          I Took temporary connection during my house construction and now converted that to a permanent meter connection. the caution refundable deposit of Rs 30184 was paid initially . After i converted to my permanent connection i was suppose to get full amount refund back however i have received of Rs 14608 as a refund.

          Request you to look into this matter and provide me the account breakup and refund the remaining amount to mu below account numbers

          TP Number: CHTP 13447 7/12/18 8KW
          Permanent connection account ID: 4899215
          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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            A
            ANIL_kb
            May 1, 2021
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            BESCOM Bill payment done thru online. Following transaction shown as failure but amount is debited in the account

            Transaction details are attached
            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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              D
              Dipankar2021
              Apr 26, 2021
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              Address: Corporate Office: BESCOM K.R.CircleBangalore-560001

              Hi,

              I'm Dipankar Chatterjee, BESCOM Account ID: [protected].

              Because the Bill payment was not reflecting in the BESCOM Mithra App, I paid the April 2021 bill (amounting to Rs. 883) twice, on 26th April.

              The Receipt ID/Transaction IDs of both these payments are:

              1) Transaction ID: WA42071040, payment date: 26/04/2021 (This was paid through net banking in BESCOM Mithra app)

              2) Transaction ID: VHDF[protected], payment date: 26/04/2021 (This was paid through BESCOM online payment portal) .

              Kindly request BESCOM to adjust the second payment of Rs.883 in next month - May 2021 - bill.

              Rgds,
              Dipankar
              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                D
                Dipankar2021
                Apr 26, 2021
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                Address: Bangalore

                Hi,

                I'm Dipankar Chatterjee, BESCOM Account ID: [protected].

                Because the Bill payment was not reflecting in the BESCOM Mitra App, I paid the April 2021 bill (amounting to Rs. 883) twice, on 26th April.

                The Receipt ID/Transaction IDs of both these payments are:

                1) Transaction ID: WA42071040, payment date: 26/04/2021 (This was paid through net banking in BESCOM Mitra app)

                2) Transaction ID: VHDF[protected], payment date: 26/04/2021 (This was paid through BESCOM online payment portal) .

                Kindly request BESCOM to adjust the second payment of Rs.883 in next month - May 2021 - bill.

                Rgds,
                Dipankar
                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  A
                  Aejaz Syed
                  Apr 25, 2021
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                  Address: #24 K B sandra Aditya nagar

                  With due respect, I would like to draw your attention to the No#24 K B Sandra Aditya Nagar and I would like to state that the residents of above-said location are facing fluctuation in electricity which is affecting the electric appliances adversely. This is to state that most of the time voltage keeps on fluctuating and this is causing a problem to everyone. I request you to kindly look into the matter and

                  We have called the BESCOM number and technician visited once and did nothing to fix it . Further calls to BESCOM did not help. No one visited and or tried to fix the issue
                  I request you to kindly help us by resolving the issue as soon as possible
                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                    S
                    Shakeel Alam
                    Apr 18, 2021
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                    Consumer ID: [protected]
                    The electricity bill for the month of April 2021 is extremely and unreasonably high. I am pretty sure there is a fault in the meter, or while the reading is taken. It is not possible for us to consume so much electricity in a month. Also, we don’t have appliances like AC. I don’t know how come the bill is so much. Normally my bills range from[protected], buts its Rs.1901 this time
                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                      S
                      SanjayKSH
                      Apr 18, 2021
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                      Address: Bangalore

                      There is a huge tree at 1st Cross, SMR Layout, near site number 24,
                      Keregudaddahalli Bengaluru-90.
                      The branches of the tree is touching live wires. Covered wires are damaged and touching to tree branches. During raining and heavy wind, spark noticed from the wires. It may incur loss to lives.

                      It is not possible to trim the big branches of this tree since BESCOM wire is under these big branches !
                      The growing branches have covered BESCOM wire for a length of 20 feet.

                      Will the BESCOM authorities take action immediately to cut such trees ?
                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                        R
                        rj100189
                        Apr 17, 2021
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                        Address: F0831, Brigade Northridge, Sy No 108/2, Kogilu Main Road, Village Thirumenahalli, Venkatala II Division, Yelahanka

                        Hi,
                        My name in the electricity bill is miss-spelled as RAMAKRISHNA JANA.

                        The correct name should be: RAMKRISHNA JANA

                        Please help to correct the same.
                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                          S
                          shankar237
                          Apr 16, 2021
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                          Address: 237 , 3RD MAIN, BRINDAWAN EXTN. AREKERE MICO LAYOUT , BANGALORE , 560076

                          Dear Sir,
                          Branches of the Tree from opposite side of the building is touching the live wire .

                          Pls note that it is very close to the Balcony, where children move around.

                          Please organise to Prune the branch .

                          Thanks and Regards.
                          Shankar Narayan
                          [protected]
                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                          thanks for the support,
                          photo attached
                          Reply
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                            K
                            kambhalur1
                            Apr 16, 2021
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                            Dear Sir/Madam
                            In front of Santosh Apartments in 2nd Main Road, Amara Jyothi Layout, Sanjay Nagar, Bangalore, the branches growing are touching High Tension wires quite often causing arcing.
                            Further, the branches have come down touching even the pedestrians as well as the balcony railing of apartments. During wind/rain there is every chance of human beings getting fatal shocks.
                            Request prune these branches ASAP.
                            thanks,
                            Wg Cdr KS Rao(retd)
                            [protected].
                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                            Dear Sir / Madam,

                            Awaiting action/response from BESCOM as no action is taken so far.
                            With monsoon setting in we see arcing between 11 KV lines & tree branches.
                            Photos of tree branches too close to the 11 KV lines are uploaded.

                            Request expedite.
                            regards,
                            Wg Cdr KS Rao(retd),
                            [protected].
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                              S
                              srinivasan v r 1958
                              Apr 14, 2021
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                              Address: BANGALORE

                              RR NO. MS7EEH35926
                              ACC ID: [protected]
                              MR CODE 14011447
                              Consume Name.: V R SRINIVASAN

                              While Name is correct, address is partially mistake.
                              ADDRESS IS TO CORRECTED AS FOLLOWS:

                              DEEPICA'S RESIDENCY, BLOCK C109,
                              NAGAVARAPALAYA MAIN ROAD,
                              CV RAMANNAGAR
                              BANGALORE 560093

                              MOB NO [protected]
                              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                N
                                Namratha Mohank
                                from Bengaluru, Karnataka
                                Apr 13, 2021
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                                I paid my April Electricity bill for bill number [protected] via Google pay, transaction UPI ID is[protected] and google Transaction ID CICAgODY8MrFRQ.

                                It still shows as bill due and the status hasn't updated although my account was debited for the amount.
                                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                  D
                                  Devina Neogi
                                  Apr 11, 2021
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                                  Address: 39, Kariyappa Layout, RMV 2nd Stage, Behind CPRI Compound, Bangalore 560094

                                  The electricity bill for the month of March is extremely and unreasonably high. I am pretty sure there is a fault in the meter. On 10th April, 2021 the meter reading showed 17010 and on the 11th April, 2021 the meter reading showed 17015. It is not possible for a 1BHK to consume so much electricity in less than 24 hours. Also, we don’t have appliances like geyser and Ac. I don’t know how come the bill is so much.

                                  Kindly help. It’s urgent.
                                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                    D
                                    [email protected]
                                    Apr 9, 2021
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                                    Resolved

                                    Address: Kabini Residency, Suryacity, Chandhapura

                                    Dear BESCOM,

                                    Request to bring back my Name & address in my Electricity bill
                                    which was goofed up by your person in charge while assigning name to the other flat owner of my apartment.
                                    It's since almost an year with more than 15-20 reminders & follow ups with your person but still I am getting other flat owners Name in my bill.
                                    Pls. do the needful & ensure it will be corrected in the next billing.

                                    Yogeesh BS & Divya B to Dharmendra R

                                    Address: #A-307, Kabini Residency, Suryanagar Phase-1, Banahalli,
                                    Chandapura, Anekal(T), Bangalore -560099

                                    Regards
                                    Dharmendra
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 09, 2021
                                    Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response                                     Dear Consumer,

                                    In reference to your E-mail, kindly send the mail to [protected]@bescom.co.in to assist you further.

                                    With Regards,
                                    Helpline Bescom
                                    (1912)
                                    Verified Support
                                    Apr 09, 2021
                                    Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response                                     Dear Consumer,

                                    In reference to your post, kindly send the mail to [protected]@bescom.co.in to assist you further.

                                    With Regards,
                                    Helpline Bescom
                                    (1912)
                                    Verified Support
                                    Jun 18, 2021
                                    Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response                                     Dear Consumer,

                                    In reference to your post, kindly send the mail to [protected]@bescom.co.in to assist you further.

                                    With Regards,
                                    Helpline Bescom
                                    (1912)
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                                      K
                                      KHB suryanagar
                                      Apr 5, 2021
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                                      Address: K H B Colony, Suryanagar Phase I,Suryanagar, Banalore-560099

                                      Hello Team,
                                      We are staying in KHB colony, Suryanagar everyday there is a half current or no proper power supply from 5-6yrs. Already our colony people have given petition to Bescom but till now no use. No one have come to see what's the issue. The connection to the transformer is not proper & all our electric appliance are getting repaired due to this half current & fluctuations. could you please take this matter seriously there are 1000's of people living in that colony so please look into this soon.
                                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                        S
                                        Srivali Misra
                                        Apr 5, 2021
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                                        I have made a payment of ₹2000 and the amount has been de tired from my HDFC account but the BESCOM site shows a failure. I have used the billdesk services
                                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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