Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

This is a incident today which took place on bus no. Ka 01 fa 360 on route bus no.328 at 8.45 a. M. From domlur to mureshpalya.Inspite of giving rs.12/- the conductor did not issue the ticket and after sometime when asked for ticket, he gave a used ticket for rs.14/- for which i objected, and he spoke very rudely since i caught his corrupt work with bmtc. Hence i request you to take necessary action against such fellow and please revert to me.

Hi bmtc,

Below are the details of my complaint.

Bus number : ka57 f 551
Date of incident happened : 3rd may 2016
Time of incident happened : 6.45 pm
Bus route number : 401a
Route : peenya 2nd stage to yelehanka
Incident happened stop : systems stop.

Details of the incident : there where more than 8 people waiting at systems stop to travel for yelehanka. Around 6.45 pm 401a bus came from peenya to yelehanka . But, the driver did not stop the bus at the bus stop.

We people managed to get into the bus which was struck in the traffic jam in jallahalli circle.

Bus conductor was very arrogant and was scolding us.

Please take necessary action.

Thanks

Dear sir,

The bmtc bus ka-01-fa-0958 hit the my car (Honda jazz ka-03 mx-3523) at raitara sante near kogilu cross, yelahanka - 560064 around 8.25 am on 3/may/2016.
The driver was driving rash and trying to overtake from left side, then hit my car in the back side. Then he was about to hit the walkers on the road, they escaped narrowly. Please take this complaint seriously and take serious action against the driver.
The driver was not ready to come police station and he was telling go and complain i will come later.

Bmtc bus vehicle no: ka-01-fa-0958
Bmtc bus route: 298c

Pfa photo’s of the bmtc bus and car damage same.

Best regards,
Prem kumar k m

M +91 [protected]

Sir
I want to draw you kind attention towards the very rude behaviour of the conductor.he hold my shirt collar because I told him "Hindi me bolo" (speak in Hindi).
Actually I am from north part of the India and my mother tongue is only Hindi and Urdu I can't speak Kannada.
I shoked ...jab conductor ne mujh pe haath utha kar slap maarne ka ishara kiya.
Main bhartiya city (kunnuru, yehlanka route ) se hebbal bus stop aane ke liye bus me baitha then he asked about ticket... I said "pass" but again he asked the same thing then I said pass with hand indication... Par WO mujhse pass dikahane ko bola main pass dikhaya WO ID card dikhane ko bola ...main BMTC ID Card dikhaya... Dekhne ke baad Kannada me kuch bolte hue Jane laga...tab main bola "HINDI ME BOLO" . bus yehi itni si baat pe gusse me aakar bola "aeno Hindi me bolo"
Chilane laga main bhi gusse me aakar bola ki mujhse Hindi me baat karo but ek or passenger us conductor ka saath dene lga or dono mujh par maarne ka ishara karne lge par mere baju ka ek passenger mujhe support kra after that aor bhi passengers mere support me us conductor ko smjahne lgen.
Par WO mujhse ye bola ja RHA that ki "ye Karnataka hai Kannada bolna padega. Yaha ka khata hai yahan rahta hai toh Kannada bol Hindi nhi"
Baat bohot had tak aage chali gai thi.
Sir I just want to ask a question if any body want to live in Karnataka... Then must he knows Kannada???
If "no" then please take a action against him and those type of conductors because many peoples from other state are living here...aaj main suffered hua kal koi dusra suffer ho sakta hai.
And if "yes" then nobody can impose us to speak Kannada .
Baat normal si zaroor hai but baat ignore karne layak nhi!
Ye transportation company hai 1 day me more than 50000 peoples bus se aate jaate hain Jo Hindi bolte hain .toh in sabko ek bus me safar karne me liye Kannada aana chahiye?
Please don't take it light ...
HINDI me baat karna koi aapke state me gunaah nhi hona chahiye.
Bus no. KA 57F-1326
RED COLOR BUS
incident time 5:15 Pm (evening)

This is a complaint against the bus driver and conductor for their inappropriate behavior.

They stopped at nagarbavi circle today declaring it to be the last stop where as the last stop is supposed to be ngef layout. The bus driver and conductor spoke rude, indescent and shouted on me and a co passenger for sking them politely "why doesn't this bus go to ngef layout, which is the regular route".

They gave the reason that they are on ot and hence they will not be going further to the last stop.
The reason is understandable that they will be tired and late. But the way to talk to passengers is to be known. Just because we asked why they are denying to take the bus further, doesn't mean they start raising their voice, talk irrelevant things, and start shouting on us.

This behavior by public servants is totally unacceptable and a shame to the department as bmtc buses are operated for public convenience and not according to the driver o conductor's choice.

Details:
Bus num : 238 e/238
Date : 27 april 2016
Time : 8.25 p. M
Bus reg. Number : ka 01 f-3387

Thank you

Volvo buses(360B ) do not stop at any of the bus stops from Roopena Agrahara to Attibele even if there are passengers to get on and off the bus. At the Roopena Agrahara bus stop, the bus stops in the right lane of the highway and it's not very convenient to board the bus in the middle of a highway with other vehicles zipping past. Especially when volvos(360B) is so rare ( almost 1 per hour) passengers can't afford to miss the bus, and risk running across the road to board the bus. Please rectify ASAP.

Hi,

This incident happened today,[protected] in a Blue BMTC Bus starting from Amrita School of Engineering, Kasavanahalli Main Road to KBS. the Bus started at 09:05 from the origin, from where I boarded the bus. This is a full blue bus (not blue & white). I am not aware of the bus number because the digital display on the bus does not say any route number. Instead, only the destination "Kempagowda Bus Station - KBS" is usually written on the digital display on the bus.

I gave Rs.20/- for ticket (which costs me Rs.19/- from Amrita School of Engg stop till Jakkasandra bus stop). The conductor told me that he would give me the balance amount of Rs.1\- later during my journey and I agreed.

Later, when I reached Agara Lake signal (the signal before the bus stop where I get down), I reminded him of the Rs.1\- balance that he owes me. Then, he told me that I still had time before I got down and that he would give me then. I waited and at Jakkasandra bus stop, just before I got down, I asked him my balance and he asked Rs.2\- change from me and started shouting and asked me to talk in Kannada. When I told him that I do not have the change and that I do not know Kannada, he started shouting at me again (in Kannada). And he left off without giving me the balance money.

This is NOT the first time that he is mis-behaving with me by his words. Earlier, 2 weeks back, amidst my journey in this same bus from Amrita School of Engineering, Kasavanahalli Main Road to KBS, he asked to get up from the seat, where I was sitting, claiming, that was his seat and that he needed to sit.

As a common man using the public transport facility, I do not expect such rude and harsh behavior from a BMTC bus conductor towards his customers.

I have filed a complaint in BMTC website with ref # "BMTCC10161364"

I request the authority to take the right action against him so that any such misbehavior can be prevented in future.

Thanks!

I took the bus 600FB/2 (bus no KA01F4470) from Silk Board to Kudlu gate and it was 9:10AM on 25th April 2016.The bus was totally rush so there was no space to move in.The bus driver was continuously shouting and trying to touch all the girls who were standing in front part of the bus by saying that move in though he knows that there is no space to move in.Why he was trying to touch every girl?Either BMTC is not recruiting the educated and well mannered persons or they are not making them learn how to behave with the passengers.This is ridiculous.


I request you to take necessary steps against this driver who was driving that day.
If you need any information you can contact me on [protected]@gmail.com

,

This is to file a complaint against bus driver in KA01FA623 bus. I got in from KFC bus stop indiranagar and got down at beml. Bus fare is 12 Rs and I gave 20Rs to conductor. He refused to give me ticket and returned 10Rs back. Kept the 10Rs for himself. When I asked again he said bring exact change. I saw him giving change to an older lady later. He was rude and scolded me in Kannada.

This is a common practice of conductors in this route. They take 10 and doesn't give ticket. There should be action taken against such practice.

I had purchased a daily gold pass(Rs 140) and paid the conductor Rs 500. Since he did not have change at time he asked me to take it later. But while getting off I forgot. Is there any chance of getting the change (Rs 360 ) back?
Bus no - 500D
Boarding point- hebbal
Destination - silk board
Time - 9 am
Pass no. - 0878896

So much crowd but less ac, this happens everyday in bmtc volvo buses from silkboard to itpl. Today after kundanahalli, they switched off the ac and they did not listen to passengers. I request bmtc to look into this issue or travel one day in bmtc from silkboard to itpl. Bmtc charges more for volvo passes, atleast provide quality service.

Date: 5th april 2016
Bus no: ka 01f 4377.

Regards,
Arun

This is to notify to the concerned BMTC authorities about the wrong issuing of tickets, conductor demanding more than normal ticket fare and failure of the conductor to give back the proper change in the bus 238U .
I boarded a bus called 238U /5 with the vehicle reg numbr KA01F9495 as per the ticket dated on 4-4-2016 from nagarbhavi circle towards kalyanagar( a stop before moodalapalya circle).
Since i was new to the route i asked the conductor about the stops before i took the ticket and this is probably why he took an advantage of it.The usual fare is 5rs.
I paid 10rs and the conductor gave me a ticket (im not sure if he issued it at that particular time or was an old ticket) which was worth 5rs which said 'nagarbhavi circle to moodalapalya'.
When i asked him for the change of 5rs due, he denied and took back the ticket saying that the ticket is actually 12rs, but the ticket from nagarbhavi circle to kalyanagar is not available and asked me 2 more rupees so that he can issue the 12rs ticket.I could not believe him since he was asking for 12rs for just two stops!Since i didnt know the fare, I told him i will give him the money and i want him to issue a ticket from nagarbhavi circle to kalyanagar freshly.
He then issued a 12rs ticket (time as per ticket:17:17:51) but in it was written 'nagarbhavi circle to vijaynagar'.when i cross questioned him why he issued a vijaynagar ticket when i wanted to get down in kalyanagar, he started blabbering saying 'do not eat my head, just get down already' and denied to give me the proper ticket or the money.I kept asking for his name so that i could complain against him, but he did not tell his name, meanwhile i reached my stop and had to get down.
Details of the ticket he issued to vijayanagar:
bus number: 238U/5
ticket fare:12rs
T no. 62
time:17:17:51
depot-31
KA01F9495
tkn no. 7098
Kindly take a strict action and also perhaps issue a name badge for the conductors and drivers so that their misconduct can be notified easily.

Dear Sir/ Mam,
I am very disappointed about BMTC CONDUCTOR miss behaviour with the passenger, he was talking in mobile phone continuously and he was talking with passengers very rudely and he didn't returns the changes of Rs again the ticket Eg Rs 3 or Rs 4 Rs 2 like simply he was replying No change, I observe this when I was board bus on dated 3/4/2016 evening around 9 PM bus no KA - 2144, route no 36 A, AVALAHALLI TO MEJESTIC BMTC bus stand.

I am requesting to concern department in charge person should observe and take action as soon as possible.


Thanking you,
Good citizen of INDIA

Sir we the commuters of Bangalore pay a lot of extra money for travelling in AC buses( Vajra) .This is just to keep us fresh during the office hours and to have a peaceful travel after duty hours. But to our dismay the AC doesn't work in the buses many a times.The buses during the evening hours used to jam packed with no AC.It is really a hell inside the bus without windows open, jam packed and non working AC.Even though a number of telephonic complaints have been raised no action has been taken. The same bus with the same problem will be on service. If you ask the conductor, he helplessly says that there is so many log entry written in the same regard but no action is being taken.
Sir BMTC is just exploiting our helplessness.And we are also tired of complaining every day on the same issue.
Sir this is not a complaint raised just after 1 incident. People like me have been suffering for along time.

Dear sir,
This is regarding the 'Kristal Campus' BMTC bus stop located near the Yamare Village (after Dommasandra) on Sarjapur road that got damaged couple of months back when a lorry hit the stop shade.
I want to bring to your attention that the stop needs immediate repair as it has gone totally damaged condition and there is no place for passengers to stand at all.
Looking forward for you kind attention and resolution.
Regards,
Rajaneesh Tiwari
Ph [protected]

This is a complaint against the KA 57 F 299 bus conductor. This bus plies between ITPL to Banashankari (500 CA). This incident happened on 15th March 2016. Unfortunately, along with my colleague I boarded this bus around 4.45 at New Horizon College bus stop as I had to go to Jayanagr 5th Block. It was just around this time Bangalore started receiving its first rain of year. I usually carry my Pass and Id in hand to make sure that I do not trouble the bus conductors in making them to wait while I get my Pass and Id out from my bag. That day I could not take out my Pass and Id before getting into the bus since I was getting drenching in the rain. The bus was not crowded and had many vacant seats. So we were trying to occupy the last row in the bus which was vacant meanwhile this CRANKY bus conductor came to us asking to show us the Pass/take the ticket. I just told him that I have a pass meanwhile i was opening my bag to get it to but with in no time he started abusing me in Kannada telling that if you can not show the pass when you entry the bus write it on your FOREHEAD so that you don't waste my time. He aslo asked me to repeat whatever he told to me!!! I was just surprisingly started looking into his eyes what has gone wrong with him.Meanwhile, one Male Passenger who was sitting in the front row jumped in and give him back nicely in Kannada. This CRANKY CONDUCTOR who was around 5.5 feet with shaved head, wearing a cap and had a long Thilak (naama) started abusing that guy as well. He abused him very badly in Kannada(singular). I later updated by the male passenger who defended me that this CRANKY CONDUCTOR behaves same with many ladies especially North Indian people.I tried to capture his face but i could not as he got to know of my intention and became very much alert. All through the way he sat on a front seat turning his face to the window !

I would request the concern officer to take the necessary action on this conductor and make sure that he would not speak in such a way with any other person not just lady passengers.

VRP Chavan,
[protected]

It's very inconvenience for people who are working late evening or late night... I find many people standing at hebbala bus stop to go towards mathikere...after 22:00

Many people including ladies, girls, children board private cabs and buses to reach their home... Which is unsafe...

Bmtc should put buses towards mathikere from hebbala .i.e. Late night services at least till midnight...

At 09:52 pm, near kundallahalli gate signal, the driver of the a volvo bus with license plate : KA 01 F 8834, hit my car and sped away. Why do we have such imbeciles on the road who can't STICK TO THEIR LANE !!!

Worst behaviour by bus conductor, for asking change at the destination point,
He has used bad words initially and then he tried man handling, finally though he was having change he is not giving and asked me to getdown while bus is running hr is trying me to push from the bus, as bus was going to kormangala depot, he was behaving really worst both conductor and driver invloved in this act, request you to take action on thease stupids, or else I am going to police station and file a complaint against BMTC with bus details and proofs, need immidiate response from yoi guys or else I will escalate this to next level

Bus details and other information I am writing here

Depot number : 15
Date : 25/02/2016 time : 21:40:23
Route : Dodda kannalli to st. Johns Hospital
Bus fair : Rs 19.00
Bus number KA01 FA1311
TknNo. 12214
[protected] D[protected]

Today I noticed something in BMTC bus. It surprised me to hell. I was not knowing that our karnataka bmtc buses will promote other states stuffs so proudly when our own state is in need of that.
Today i was travelling from Varthur kodi to HAL in SBS1K, KA 01 FA 2245 or 2285 bus number. I saw BMTC promoting Telangana places posters. I am wondering Why is Karnataka BMTC is promoting Telangana Tourism so proudly?
Why can't you people promote OUR Karnataka tourism in our own buses. It helps our tourism to grow. We have many historical, cultural, nature, adventure places in our state. Why can't you promote these!!!

I am requesting to the BMTC heads to check on this and update as to why this has been done? If possible, promote our state tourism and encourage.