Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Though there are ample buses, all the buses plying from Chandralayout to Majestic which are scheduled at 8.30 AM leave before 8.10 AM and there is very less frequency between 8.15 to 8.45 AM which is crucial time.Kindly ensure that they have 5-10 mins difference and there are buses in regular intervals.

I'm a regular traveller from Hosakote to Electronic city.There are lot of people boarding the same bus throughout the route as most people are are working in Electronic City.These days Buses of 399/399A are not frequent, not in correct timings and sometimes buses are coming.These days Morning Bus is very irregular and we are facing many difficulties to reach offices.In the evening time, its different problem that there is no bus from Electronic City to Hosakote, since 1 month, they were telling that evening bus from EC at 5:00PM Bus (399) has been Cancelled.But when we check for fews we got to know that the bus very irregular and moving in irregular timings.we left with only option to go for chandapura and catch 399A(7:00PM). Even that bus is very rush so that people are boarding on footrest also.when we ask drivers about this, some drivers are giving harsh replies and are making fun. Please put an end to this situation, we need more buses in the morning and evening to make safe travel to home.Maximun o[censored]s are Ladies itself facing a lot of trouble to make this journey.. Request you to take this on PRIORITY as now a days we are noticing too many sexual harassment cases in South Bangalore because of Not getting On time transportation and female employees are forced to take Private Transportation which is not SAFE Hope BMTC will respond ASAP. Thanks in Advance.

K-6 bus that was supposed to arrive at Gaurav Nagar bus (going towards kalyan nagar) stop didn't arrive at the scheduled time of 3.32pm. I waited from 3.20 pm. Meanwhile 2 buses (k-6) arrived at the opposite stop going towards jumbu savari dinne. It takes 10 minutes to reach jumbu savari dinne which means they should have returned to the Gaurav nagar bus stop within half an hour which didn't happen. Finally, a K-6 arrived at 4.30 pm. BMTC should find out the cause of the delay and take appropriate action to avoid passengers waiting for such long durations.

Hello sir/madam, i was traveeling from majestic to machoahalli in the bus number ka _ _ f 2337 . I was seated in the seat. The conductor came and asked the ticket. i showed him my day pass. he asked me to do sign on the pass. i have already signed on my day pass. I told him "sir, i have already signed" .he replied that "u have to sign not in the front side of the pass, u should sign in back side of the pass" and he also used abuse words . i just kept quiet .i didn;t speak with him. But he continued to scold me for more than 10 min. sir kindly requesting u to give maximum punishment to this bus conductor so he never do this again. thanking you...,

Ladies sitting along with their male counterparts in unreservation seats are usually made to vacate the seats. If this is the condition how males and females can travel together in BMTC.According to most conductors unreservation seats are only for gents.

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Complaint against BMTC Bus conductor- Reg.
From:
sahana.[protected]@gmail.com
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To: [protected]@gmail.com
Sir,
I want to lodge a complaint against a bus conductor of BMTC bus route number 13A (Bus Details: I couldnt notice. But I was in 13A which came to dayananda Sagar College Bus Stop at 7.48 P.M today) running between Shivajinagar & Kumarswamy Layout. This incident occured today on 03rd October 2015 around 7.48. at Banshankari bus stand. I boarded this bus at this point and was going to take ticket to Dayanda Sagar College Bus stop. But the Bus conductor was Misbehaving and Repeatedly shouting at me to give him money for the ticket and harassing me in front of everyone. Even though I was about to give money for the ticket. He created a big scene in the Bus asking me to get down even though I was asking him to give me the ticket. This bus conductor was very rude and has insulted me for no reason. I had a very bad experience during this travel.

I would request the concerned officer to give the maximum punishment to the conductor.And teach him how to conduct himself in bus. So that it make sure the same wouldn't happen to any Bangaloreans again.
Also I would like to know the status of this issue via telephone call.


Thanks,
Sahana
[protected]

VEHICLE NO : KA 01 FA 1745, 500 CA VOLVO BUS 1) the bus conductor was mistreating the passengers ...he expressed in abusive language over the passengers who boarded the bus for short distances 2) He was taking 10 Rs extra for the same route 3) couple of passengers he did not give the change back and was shouting on top of his voice when asked about the money 4) the bus lights were not switched on @ 7:30 pm in the evening

Dear Sir/Madam, I, Varadaraj Nayak usually take bus route nr 201R Volvo (Starts from Srinagar to C.V Raman Nagar) I boarded bus (KA 01-F-9113) from Banashankari Bus Station at 7.45 pm 29th September 2015 (usual timing ~7.10pm) and took ticket (BS1 269503 + BH5 773693) for Rs70 till New Tippasandra market. But the conductor and Driver stooped at KFC signal Indira Nagar 9 pm (~1.2 Km away from New Tippasandra market) saying that it's Last stop. They challenged me to go and complain in Banashankari Depot. They Don't care! As Service Company BMTC should get good response by giving the planned service, this way if you work definitely it’s not a sustainable growth. I believe you people at BMTC management take this seriously and penalize these Conductor and Driver for the same. I also attached in detail with Images here with (Once I started taking photos Driver Changed the Bus Route Nr from 201R to shown numbers) Thanks & Regards, Varadaraj Note: Added to this I also reported my Customer Grievance with ticket nr 1583

Today 16th Sep, 2015. I boarded the bus no. 2040, Volvo 500, mentioned till Vedehi Hospital from Ecospace and asked for a ticket till BEML laylout. I am not a regular passenger on that route(Whitefield office).
The conductor (dark complexioned, mustached, a little bald) gave me a ticket for Rs 35.
After sometime asked to give Rs 10 more as the actual ticket is Rs45 and by mistake he had issued one of Rs 35.
After receiving the Rs10 he didn't give me any ticket, asked me to collect the ticket of Rs 10 after Marathahalli Bridge.
When I asked him for the Ticket after Marathahalli Bridge, he started shouting and misbehaving asking whether I was going to build a house with Rs 10. then when other passenger also supported me, he asked me to buy another ticket of Rs 15.

This fellow should be suspended and punished to teach him a lesson and as and example for other conductors

The BMTc buses (towards KR Market) are not stopping at the esteem mall stop (Hebbal Dairy Gate). It is very difficult for commuters as we have to run into the bust traffic, which is usually congested to some how manage to get into the moving buses... The buses destined to KR Market by pass the service road and go via the highway(Airport Road). with construction work going on in one side of the road, our lives are being challenged every day as we try some how to manage to board one of the buses in order to reach our workplace.

Hi I daily travel in BMTC volvo bus as usual was in KA 57 F1136 500CA bus from Banashanakri to ITPL. the bus was stopping for long time at Silkboard. i just politely asked conductor to start its too late.But the cconductor abused me in very rubbish slang.He is from north karnataka.Even though am from North Karnataka am ashamed to say he belonged to that part. Kindly take strict action against these guys.It has become regular activity, they indulge in such activities with passengers Thanks Ningangouda

Dear Sir/Madam I am Azmir from Hosa Road, Bangalore. On 03/09/2015 at 5:30pm I was travelled from electronic city to Hosur Road junction in BUS no G3 (KA01 FA2239), driver of this bus not stopped in Hosa Road bus stop and while moving in signal he wants us to get down through front door which near to driver seat and he dint open back door. I asked him to open back door, but he denied to open, driver and conductor started bad words on me. Not only to me they behaving very rude behavior with public. Kindly take action on this issue. Thanks, Azmir S

Dear 'Sir, My daughter aged 12 years travelling on bus No. 317 A, alighting at TC Palya Gate was asked to get down at the RED Signal light instead of the Bus Stop today (01 Sep 2015) Bus travelling from Mayo hall towards Hoskette. This kind of treatment is always seen with the bus conductor if the Signal turns to RED. He has refused to stop the bus at the 'BUS STOP" On insistence, and my calling the bus conductor through my daughter's phone he has stopped. But has scolded and verbally abused my daughter very badly. This is dangerous and cause harm to the children Please ensure that corrective action is taken.

Ticket# 003207 Bus# KA01 FA 2380 Date :31st Aug 2015, 9AM Travelling by 500 Volvo, from Dodda-nekkundi to Intel on ORR. Bus is over-crowded with double the capacity and damn hot. Inspite of my repeated requests, the driver/conductor was not willing to increase the AC.

When travelling from yeshwanthpur BUS stop to Vidyaranyapura enroute on 24/08/2015 at 4 pm BUS conductor abused for boarding an senior citizen as she had a delay in climbing BUS steps.Kindly consider the complaint seriously as even senior citizen is also not spared in our country.

Hi, Please provide few more frequent K3 buses like 60A. we have to wait for almost one hour for the bus. At times the buses are ot coming at the right time also and so we miss the bus. Also kindly requesting to provide seats and shade at the bus stop. Just one sign board for bus stop wont help if you the buses are not frequent.

This happened to me today[protected] at brigade road G4 busstop. This conductor, named tammanaa(not sure) always demands the ticket though i have a yearly pass.just because i told i wouldn pay the extra fare he pushed me outf the bus, hit me and gathered all people around telling i spoke some bad word.In fact he spoke all dose to me and insulted in public. He also threathend me calling a few cops from around and told i will not spare you, will see how you survive and all. i kindly request the concerned authorities to help me out of this situation. may i please get the email id to lodge a complaint against this person

Dear Sir, I would like to bring to your notice that today the conductor and the Driver of Volvo Route no 500 D with registration no KA01-FA 1541 intentionally did not stop the bus at Banaswadi @ 7.30 am even after seeing me coming running towards the bus and after tapping the bus by hand. Immediately after 5 minutes, I was able to get into route no 500A and reach Tin Factory and then entered the same bus which I missed . At Tin Factory this bus was stopped for 10 minutes and when asked the reply got is this is a junction and they have to wait for collection. After entering the bus I enquired why they did not stop at Banaswadi and the reply got from the conductor and the driver was very abusive and used vulgar knowledge. After few minutes before the bus could reach KR Puram Railway Station the running bus was stopped by the driver and said the battery wire got disconnected which I feel should not happen electrically. And all the commuters were transferred to 500A. We hope you select the best employees for Volvo service but in this case the lady conductor is very indiscipline always and never meet customer expectations . Morning we will always be late if we get into the bus where this conductor operates. The contact no displayed in the Bus for complaints[protected] was not getting connected through out the day. Better you display an alternate no for emergency. I was able to get the witness signed by one passanger . I request the concerned to interrogate particularly the lady conductor who always stops the bus at every stop for a minimum 5 minutes and reaches Silk board lately . Thanks and regards Ranganath.N [protected]

On the 18th of august 2015, i boarded a bus 500D from Kammanahalli bus stop till Sarjapur signal. Bus No. (KA 01 F 2863) I paid the conductor 30 Rs and he had no change with him at the moment so he said that he will give me 7 Rs later ( the ticket cost was 23 Rs). Right after i reached bellandur petrol pump i asked him for the change, he denied that he has no change with him, even though his bag was full of it. He instead was getting rough with me. He told me to give him 3 Rs change, but i told him that i don't have it. He started touching my bag with his bare hands. I protested that how can he touch my bag, as he had no right. He slapped me on my head. And as i stared screaming and shouting he took out the change from his bag and gave it to me, just to cool down the situation. But i didn't take the money, as i was saddened by how can a government employee serve the local citizens with this kind of snobbish rustic behavior. I threatened to lodge a complaint against him, but he was least bothered about it, saying that i can go on with the complaint.Sir kindly look into this matter as everyone cant afford to own a personal car, and if the government, which is of the people, for the people & by the people. Where should we go. Without proper action against this rascal will give him more courage. And a slight change can make a big difference.

Dear Sir, I have taken a bus on[protected] from Majestic bus stand to N.R.Colony. Bus no. KA 01 F4483. 210F at 10.55pm.Before get into the bus I asked the conductor weather the bus going to N.R.Colony or not and he said yes.When buying ticket he get 50Rs from me and told me the bus will go upto Basavanangudi and gave ticket for 50 Rs.When I asked about this he PUSHED me in chest and told me that I know how to give ticket.Another passenger who get ticket from Majestic to Banshankari gave 32Rs and bought ticket.I know that Banashankari is after Basavanangudi and I asked the conductor why did you give me ticket for 50Rs.he doesn't give any responses and told me to go and sit down and PUSHED me again in chest.I went to the bus driver nd told my issue.he doesn't even cared what I am saying.They left me at Basavanangudi circle-1km before N.R.Colony and told me that bus will not go on this way at 11.45pm. I have the evidence of tickets and photograph of the conductor. Kindly do necessary action for the misbehaviour and insult he has caused. Thanks Panneer selvam.T [protected]