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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Last updated Mar 22, 2024
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Bangalore Metropolitan Transport Corporation [BMTC] Phone Numbers

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1800 425 1663
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167
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+91 80 2253 7596
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BTS Bus Depot Rd, Shanti Nagar
Bengaluru
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560027

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 109

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V
Vignesh Veer
from Bengaluru, Karnataka
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Ticket balance not refunded

Address:560102

Hi this is vignesh and i travelled in bmtc 500ca (Volvo) from agara to banashankari on 19.05.2016 by evening 4.30 p. M and i got one day a/c bus pass for rs-140 by giving him rs-540, then he wrote rs-400 in my pass and issued pass but i seen that conductor had lots of 100rs note on his hand and atlast in banashankari due to my urgent work and some thought i forgot to get my balance back. So i kindly request someone help me to get that rs-400...
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varaprashanth m
from Bengaluru, Karnataka
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Breaking my hyundai i10 left side mirror

Address:560040

Dear sir
This is to inform you that, the bmtc bus from bangalore ka 01-f-9439 he over took from left and hit car's left side mirror (Its completely broken) it happened on 18-may-2016 at 12:05 pm, and when we stopped this bus regarding this accident he behaved very carelessly with me and my mom and telling us to pay 5000 for cancelling the bus trip we were not not sure how to handle this issue so took photo and let him go. I have attached...
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Kishan Nagesh
from Bengaluru, Karnataka
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Cheap tactics by conductor to cheat when tendering change (route mf-1)

Address:Bangalore, Karnataka, 560010
Website:www.mybmtc.com

Hi,

This is in regard to the ticket id 18137 i have registered at the bmtc website pertaining to the change.

Hi,

Today when travelling from home i took a metro to bayappanahalloi and then from bayappanahalli to whitefield i took at metro feeder bus. The route was mf-1. I initially brought a ticket to big bazaar stop near prestige shantinikentan and later go to know the bus was going towards...
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Kishan Nagesh
from Bengaluru, Karnataka
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Fraud while returning change in metro feeder route 1

Address:560010
Website:www.mybmtc.com

Hi,

Today when travelling from home i took a metro to bayappanahalloi and then from bayappanahalli to whitefield i took at metro feeder bus. The route was mf-1. I initially brought a ticket to big bazaar stop near prestige shantinikentan and later go to know the bus was going towards vyedehi hospital so brought another ticket. The second time around since i did not have the exact change for the ticket i had rs500/-. The conductor...
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K
kushiganasha
from Delhi, Delhi
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Rashly driving

Address:560574
Website:consumer complaints

Please public transport na nambi nam tande tayendu nammuna college ge kalustare yan hadru heachu kame hadrae yar nodkotare paipote meale drive madodna frist nelsee mate govt kelsake tagobeakadrae please node select made kengari kade hogo bus drivers na solpa nedana hadru parvagela slow hage hogoke heale and one move humble requstion monthly once meeting tagondu nav kotero complaint na plzz havr mundae heale haga hadru solpa drivers gee havara...
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S
Sahul123
from Chennai, Tamil Nadu
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Conductor misbehaviour

Address:560079

Place- Bangalore
Bus number- KA-01 F-3605
Route- Hebbal to Silk Board

I felt really horrible seeing the conductor speaking to customers. He was not ready to provide change even if we requested him while getting down. For asking him twice, he started using Kannada slang words like "Shaata, muchkond hogo boli magane, hal udarastini, sule magane" and all.
Is this the way he speaks to a customer?
People...
+2 photos
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Address:560050
Website:www.mybmtc.com

Im a daily user of bmtc volvo bus service and i used to buy the monthly volvo pass (Rs-2, 350/-) every month. For almost 3 yrs im travelling using the monthly volvo pass and my regular route is from bsk to itpl and vice versa.

I notice from the past 1 month that the volvo bus frequency from bsk to itpl in the morning hours is getting very less and most of the days there is a 500ca bus coming for every half an hour. Since bsk...
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san13
from Bengaluru, Karnataka
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Misconduct of a conductor

Address:Bangalore, Karnataka, =91

Sir/ madam

I would like to bring to your notice about misconduct of your employee (Conductor) of route no 201 m/8, ordinary, depot 06, bus no ka57 f0047.

Today (07.05.2016) i boarded this bus at raggi gudda at 3 50 pm. To police station indiranagar (Kfc stop). I was a first time traveler in this route. Before kfc bus stop there is a signal and the conductor wanted us to get off the bus there only. People who...
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Venkata mani
from Dhone, Andhra Pradesh
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Regarding misbehaviour of conductor

Address:Bangalore, Karnataka, 560067
Website:BMTC

Dear sir/madam,
I am manikanta.. Today i.E., on[protected] at 12.00pm in the afternoon i reached banshankari signal to catch the bus. I saw the bus number ka57f831 which runs between banshankari to attibele and i went near to it... Before getting into bus i enquired with respective driver whether the bus goes to my place or not?? And finally i got in with his confirmation. But after getting in the respective bus conductor started...
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Sunitha Thimmayya
from Bengaluru, Karnataka
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Conductor cheating bmtc

Address:560017
Website:BMTC

This is a incident today which took place on bus no. Ka 01 fa 360 on route bus no.328 at 8.45 a. M. From domlur to mureshpalya.Inspite of giving rs.12/- the conductor did not issue the ticket and after sometime when asked for ticket, he gave a used ticket for rs.14/- for which i objected, and he spoke very rudely since i caught his corrupt work with bmtc. Hence i request you to take necessary action against such fellow and please revert to...
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Address:560064

Hi bmtc,

Below are the details of my complaint.

Bus number : ka57 f 551
Date of incident happened : 3rd may 2016
Time of incident happened : 6.45 pm
Bus route number : 401a
Route : peenya 2nd stage to yelehanka
Incident happened stop : systems stop.

Details of the incident : there where more than 8 people waiting at systems stop to travel for yelehanka....
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P
premkumarkm
from Chennai, Tamil Nadu
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Rash driving

Address:560064

Dear sir,

The bmtc bus ka-01-fa-0958 hit the my car (Honda jazz ka-03 mx-3523) at raitara sante near kogilu cross, yelahanka - 560064 around 8.25 am on 3/may/2016.
The driver was driving rash and trying to overtake from left side, then hit my car in the back side. Then he was about to hit the walkers on the road, they escaped narrowly. Please take this complaint seriously and take serious action against the driver.br...
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R
rashid reyaz
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Regional violence due to language

Address:Bangalore, Karnataka, 560073
Website:www.mybmtc.com

Sir
I want to draw you kind attention towards the very rude behaviour of the conductor.he hold my shirt collar because I told him "Hindi me bolo" (speak in Hindi).
Actually I am from north part of the India and my mother tongue is only Hindi and Urdu I can't speak Kannada.
I shoked ...jab conductor ne mujh pe haath utha kar slap maarne ka ishara kiya.
Main bhartiya city (kunnuru, yehlanka route ) se hebbal bus...
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M
Mahitha Bhat
from Bengaluru, Karnataka
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Crew behavior towards public

Address:Bangalore, Karnataka, 560072
Website:www.mybmtc com

This is a complaint against the bus driver and conductor for their inappropriate behavior.

They stopped at nagarbavi circle today declaring it to be the last stop where as the last stop is supposed to be ngef layout. The bus driver and conductor spoke rude, indescent and shouted on me and a co passenger for sking them politely "why doesn't this bus go to ngef layout, which is the regular route".

They gave...
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Address:Bangalore, Karnataka, 560102

Volvo buses(360B ) do not stop at any of the bus stops from Roopena Agrahara to Attibele even if there are passengers to get on and off the bus. At the Roopena Agrahara bus stop, the bus stops in the right lane of the highway and it's not very convenient to board the bus in the middle of a highway with other vehicles zipping past. Especially when volvos(360B) is so rare ( almost 1 per hour) passengers can't afford to miss the bus, and risk...
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veena.87
from Bengaluru, Karnataka
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Misbehavior by bmtc bus conductor

Address:560035
Website:mybmtc.com

Hi,

This incident happened today,[protected] in a Blue BMTC Bus starting from Amrita School of Engineering, Kasavanahalli Main Road to KBS. the Bus started at 09:05 from the origin, from where I boarded the bus. This is a full blue bus (not blue & white). I am not aware of the bus number because the digital display on the bus does not say any route number. Instead, only the destination "Kempagowda Bus Station - KBS" is usually...
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Sumita11
from Bengaluru, Karnataka
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About the behaviour of bus driver of bmtc bus no ka01f4470

Address:560037
Website:www.mybmtc.com

I took the bus 600FB/2 (bus no KA01F4470) from Silk Board to Kudlu gate and it was 9:10AM on 25th April 2016.The bus was totally rush so there was no space to move in.The bus driver was continuously shouting and trying to touch all the girls who were standing in front part of the bus by saying that move in though he knows that there is no space to move in.Why he was trying to touch every girl?Either BMTC is not recruiting the educated and...
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A
Anju Work
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conductor behaving rudely and refuse to give ticket

Address:Bangalore, Karnataka, 560038

,

This is to file a complaint against bus driver in KA01FA623 bus. I got in from KFC bus stop indiranagar and got down at beml. Bus fare is 12 Rs and I gave 20Rs to conductor. He refused to give me ticket and returned 10Rs back. Kept the 10Rs for himself. When I asked again he said bring exact change. I saw him giving change to an older lady later. He was rude and scolded me in Kannada.

This is a common practice...
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S
Siddharth223
from Bengaluru, Karnataka
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Change for issued pass

Address:560054

I had purchased a daily gold pass(Rs 140) and paid the conductor Rs 500. Since he did not have change at time he asked me to take it later. But while getting off I forgot. Is there any chance of getting the change (Rs 360 ) back?
Bus no - 500D
Boarding point- hebbal
Destination - silk board
Time - 9 am
Pass no. - 0878896...
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A
aprasath85
from Mumbai, Maharashtra
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Switching off ac during summer in volvo

Address:Bangalore, Karnataka, 560068
Website:www.mybmtc.com

So much crowd but less ac, this happens everyday in bmtc volvo buses from silkboard to itpl. Today after kundanahalli, they switched off the ac and they did not listen to passengers. I request bmtc to look into this issue or travel one day in bmtc from silkboard to itpl. Bmtc charges more for volvo passes, atleast provide quality service.

Date: 5th april 2016
Bus no: ka 01f 4377.

Regards,
Arun...
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