Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

This is a complaint against the KA 57 F 299 bus conductor. This bus plies between ITPL to Banashankari (500 CA). This incident happened on 15th March 2016. Unfortunately, along with my colleague I boarded this bus around 4.45 at New Horizon College bus stop as I had to go to Jayanagr 5th Block. It was just around this time Bangalore started receiving its first rain of year. I usually carry my Pass and Id in hand to make sure that I do not trouble the bus conductors in making them to wait while I get my Pass and Id out from my bag. That day I could not take out my Pass and Id before getting into the bus since I was getting drenching in the rain. The bus was not crowded and had many vacant seats. So we were trying to occupy the last row in the bus which was vacant meanwhile this CRANKY bus conductor came to us asking to show us the Pass/take the ticket. I just told him that I have a pass meanwhile i was opening my bag to get it to but with in no time he started abusing me in Kannada telling that if you can not show the pass when you entry the bus write it on your FOREHEAD so that you don't waste my time. He aslo asked me to repeat whatever he told to me!!! I was just surprisingly started looking into his eyes what has gone wrong with him.Meanwhile, one Male Passenger who was sitting in the front row jumped in and give him back nicely in Kannada. This CRANKY CONDUCTOR who was around 5.5 feet with shaved head, wearing a cap and had a long Thilak (naama) started abusing that guy as well. He abused him very badly in Kannada(singular). I later updated by the male passenger who defended me that this CRANKY CONDUCTOR behaves same with many ladies especially North Indian people.I tried to capture his face but i could not as he got to know of my intention and became very much alert. All through the way he sat on a front seat turning his face to the window !

I would request the concern officer to take the necessary action on this conductor and make sure that he would not speak in such a way with any other person not just lady passengers.

VRP Chavan,
[protected]

It's very inconvenience for people who are working late evening or late night... I find many people standing at hebbala bus stop to go towards mathikere...after 22:00

Many people including ladies, girls, children board private cabs and buses to reach their home... Which is unsafe...

Bmtc should put buses towards mathikere from hebbala .i.e. Late night services at least till midnight...

At 09:52 pm, near kundallahalli gate signal, the driver of the a volvo bus with license plate : KA 01 F 8834, hit my car and sped away. Why do we have such imbeciles on the road who can't STICK TO THEIR LANE !!!

Worst behaviour by bus conductor, for asking change at the destination point,
He has used bad words initially and then he tried man handling, finally though he was having change he is not giving and asked me to getdown while bus is running hr is trying me to push from the bus, as bus was going to kormangala depot, he was behaving really worst both conductor and driver invloved in this act, request you to take action on thease stupids, or else I am going to police station and file a complaint against BMTC with bus details and proofs, need immidiate response from yoi guys or else I will escalate this to next level

Bus details and other information I am writing here

Depot number : 15
Date : 25/02/2016 time : 21:40:23
Route : Dodda kannalli to st. Johns Hospital
Bus fair : Rs 19.00
Bus number KA01 FA1311
TknNo. 12214
[protected] D[protected]

Today I noticed something in BMTC bus. It surprised me to hell. I was not knowing that our karnataka bmtc buses will promote other states stuffs so proudly when our own state is in need of that.
Today i was travelling from Varthur kodi to HAL in SBS1K, KA 01 FA 2245 or 2285 bus number. I saw BMTC promoting Telangana places posters. I am wondering Why is Karnataka BMTC is promoting Telangana Tourism so proudly?
Why can't you people promote OUR Karnataka tourism in our own buses. It helps our tourism to grow. We have many historical, cultural, nature, adventure places in our state. Why can't you promote these!!!

I am requesting to the BMTC heads to check on this and update as to why this has been done? If possible, promote our state tourism and encourage.

Differently abled person facilities reg
Inbox

Prabhakar vj
12:34 pm (51 minutes ago)

Complaints :negligence of the conductor


Sir

I sri prabhakar v j aged 61 yrs with handicap pass no 133684 y-16 sno 13486

Wish to state that when i boarded the red coloured volvo of bmtc bus the conductor asked for the circular and did not permit me .

But when i took the medical certificate at victoria hospital they said we can board the red volvo bmtc bus .

As i am prone to slip due to amputation of the foot . Please send me the circular in english and do the needful

With warm regards,

V j prabaakar be, aima
Bangalore 560083
Mob [protected]
E mail [protected]@yahoo.In

My colleague and I boarded a Volvo 335E bus from Richmond today, 22Feb2016. The seat condition was shabby and AC maintenance was pathetic. There was dust from AC duct falling on the seats ( photos attached). No wonder whether we get affected by allergies too often. Pay exorbitant ticket price and get diseases free in BMTC !!!
Hope this post wakes up responsible authorities and appropriate action taken, so we commuters will not have to put up with travel inconveniences.
Added to this, the bus could not go at a good speed, not because of traffic but such was the state of the bus.
The bus details are available in the ticket, copy of which is attached.

Hi,

This is to bring to your notice that bus conductor of bus no KA-01-F 9404 does not issue tickets to passengers even after taking money.
Today on 21st of February 2016, at 4.25PM, me and my friend boarded the bus from SILK BOARD to UDUPI GARDEN. We gave 10 rupees and asked for 2 tickets. To which he replied he will give later. When bus reached UDUPI GARDEN, the signal went red. So i asked him for tickets before getting down the bus. He clearly denied. I asked him 3-4 times, to which he shook his head in a NO and signaled me to get down the bus.
So, I got down and noted the bus number. But now also, he did not give me the ticket, instead he laughed at me and said that "go ahead and note down the number, it wont affect me anyways."
Even after that I went back to me and sternly told him to give tickets. He forcefully handed over 2 rupees in my hand and pushed me.
At that time, signal went green and so i had to back off. I felt very helpless as all people were silently watching me but no one stood up for this.

Sir, please do something. If this continues to happen, youth of india will surely start loosing hope. Corruption at such small levels will produce wrong image of India.

Thanking in hope

Hello,
I have lost my Volvo Bus Pass with Pass No: 047451 (given by my corporate company) along with my Voter ID (EPIC NO: TYA0617662) both in a pouch. If reported please let me know. Is there a way to get a duplicate pass issued?

Since BMTC need original ID proof to have a bus pass, we will lose pass along with our original ID cards if both kept in a pouch or any kind of wallet. Is there a way to keep Xerox id proofs to produce with bus passes?

Bus Number: KA 01 F 3594

Route No. 210 N

Time: Around 5.30 evening on 15 Feb 2016

Respected sir,

I would like to complain about the lady conductor in the above said bus and route on the same day. As my daughter who is in 7th grade travelling from Chamarajpet to Uttarahalli, she behaved very badly and snatched her bus pass and asked her to bring a letter from your school principal tomorrow to collect the pass. When she questioned, she almost went on to hit her and pushed her out of the bus and started scolding my daughter in bad vulgar language including my daughter's parents (that is we...!!!). Child got down the bus, stood in front of the bus not allowing it to pass on until she collect her bus pass. She came home crying, imaging how an young child must have felt when conductor abusing her in front of lot of people.

Is this the way to treat a small girl child when she has finished a long day travelling from home early morning and having a hard time at school and coming back home in the evening ? Please take action about the lady conductor in this bus (child could not find out the conductor's name) and teach them how to behave with the commuters.

Expecting your reply and action

Veena

ಫೆಬ್ರವರಿ 8, 2015 ಸಾಯಂಕಾಲ ನಾನು ಮತ್ತು ನನ್ ಸ್ನೇಹಿತ KA -50 F0155 ಕಾಡುಗೋಡಿಲಿ ಈ ಬಸ್ ಹತ್ಕೊಂಡ್ವಿ.. ಏನ್ ಆಶ್ಚರ್ಯ..!!! ಒಂದು ಸೆಕೆಂಡ್ಗೆ.. ಇದು ಜನರನ್ನ ಹೊಯ್ಯೋ ಬಸ್ಸೋ ಅಥವಾ ಕಸ ಹೊಯ್ಯೋ ಬಸ್ಸೋ ಅಂತ ಗಾಬರಿ ಆಗೋಯ್ತು..!!! ಬರೀ ಕಸ, ಧೂಳು, ಹೊಡೆದಿರೋ ಗಾಜಿನ್ ಚೂರು, ಹಾಳಾಗಿ ಹೋಗ್ಲಿ ಅಂತ ಧೂಳು ಒರೆಸಿ ಕೂತ್ಕೊಳ್ಳೋಣ ಅಂದ್ರೆ ಒಂದು ಸೀಟಾದ್ರು ನೆಟ್ಟಗಿರೋದ್ ಬೇಡ್ವಾ ಎಲ್ಲಾ ಕಿತ್ತೋಗಿರೋ ಸೀಟ್ಗಳು, ತುಕ್ಕು ಹಿಡ್ದಿರೋ ಸೀಟ್ ಕಾಲ್ಗುಳು. ಹಂಗು ಇಂಗು ಸೀಟ್ ಅಡ್ಜಸ್ಟ್ ಮಾಡ್ಕೊಂಡು ಕುಂತ್ರೆ...ಆ ಕಿಟಕಿಗಳಿಂದ ಬರೀ ಮ್ಯುಸಿಕ್ಕು ಮತ್ತೆ ಫುಲ್ಲು AC..!!! ಒಂದು ಕಿಟಕಿ ಗ್ಲಾಸ್ ಆದ್ರು ನೆಟ್ಟಗಿರೋದ್ ಬೇಡ್ವಾ.. ಟೋಟಲ್ಲಾಗಿ ಎಷ್ಟೋ ವರ್ಷಗಳಿಂದ ಸ್ಕ್ರಾಪ್ ನಲ್ಲಿ ಬಿದ್ದಿರೋ ಬಸ್ಸನ್ನ ತರಾತುರಿಲಿ ತಗೊಂಡ್ ಬಂದಾಗಿತ್ತು..(ಹೊಸಕೋಟೆ - ಅತ್ತಿಬೆಲೆ ಮಾರ್ಗ ಡಿಪೋ # 39) ಈ ರೂಟ್ ನಲ್ಲಿ ಕೆಲವೇ ಬಸ್ಸುಗಳು ಒಳ್ಳೆ ಕಂಡೀಶನ್ ನಲ್ಲಿ ಇರೋದು, ಬೇರೆ ಎಲ್ಲಾ ಬಸ್ಸುಗಳನ್ನ ಡೈರೆಕ್ಟ್ ಸ್ಕ್ರಾಪ್ ನಿಂದ ತಂದಿರೋ ಹಾಗಿದೆ, ಸಸ್ಪೆನ್ಶನ್ ಅಂತೂ ಕೇಳಲೇ ಬೇಡಿ..ಹಿಂದೆ ಕೂತ್ಕೊಂಡಿರೋರಿಗಂತೂ ದೇವರೇ ದಿಕ್ಕು...!!!

ಅಂದಹಾಗೆ ನನ್ನ ಪ್ರಶ್ನೆ ಇಷ್ಟೇ ಬಿ ಎಂ ಟಿ ಸಿ ಡಿಪೋನಲ್ಲಿ ಯಾರಾದ್ರು ಕೆಲ್ಸ ಮಾಡ್ತಿದಾರ...???

I have not seen any BMTC buses having separate seat alone for conductor. However, primarily conductors are not supposed to sit and relax when on duty. Today I got into a bus (KA[protected]A - Blue bus - Bsk to Hebbal) at 7.45am near ragigudda bus stop.I had to get down in RMZ ecospace stop. Bus destination was hebbal. I got the very first seat to sit. On reaching Agara, conductor started behaving rudely to get up from the seat so that he can sit and relax and also he gave me one of the worst explanations that he was done with his duty of issuing tickets no one will get into the bus or get down from the bus. I was wondering how could any conductor even say that his duty was over even before the bus reaching its destination. Icing on the cake was he was not issuing tickets to those who were getting down in nearest stops. He took Rs.10 from and did not issue tickets even when the passenger insisted to. He was also behaving rudely with the female passengers by shouting at them.
I do not know how this issue will be resolved but I would expect that at least this conductor should get a feedback so that he wouldn't dare to do this again to anyone.

Date: Feb 3, 2016

**This is a general case, and hence cannot provide any proofs or documentation of the bus number or any.

The Bus that leave from KBS, (335E) was full of mosquitos and couldnt get rid of them on the whole ride, As it was a AC bus and The ventilation is central, nothing could be done by the cunductor either.

But what can be done is, Atleast Minor cleaning of the bus on daily basis before it goes on road.
Since the environment is prone to new diseases day by day, avoiding mosquitos, that too in a Service like Volvo (3*normal bus fare) should be considered of high Priority.

Please take care of this

Respected sir, On 18.01.2016 my wife along with with her mom after visiting St.Martha's Hospital, they waiting for K.R.Market bus that time KA 01 F 2586 bus came to bus stop. There is only few passengers were there in the bus. We request him to stop the bus bus but slowing moving the bus she is trying to get into bus. then i tell him to stop the vehicle he stopped they get into bus. After that he started to scolding them very bad words / as well as stupid arguments with the ladies. am not travelling with them at the time.

My humble request you to please

I was coming from banaswadi to tinafactory on 30.01.2016 around 14.00 o clock by 500D route bus and no. is KA-053 F-76. With out any reason The contractor has pushed me to get outside. i had bmtc monthly pass( ID no.[protected] but he do not care and nothing listen to me. Also he used bad language.

Now i request to consumer department to give me exact judgment against this behavior.

[protected] Around 10:00 AM
Request to repair BMTC Bus(KA01-FA1286 - ROOT-258CB)Bus not maintained Properly, Cant seat in last 3 rows because shock absorber bad, backbone is paining for long time. people were standing in middle of the bus even last 3 rows were empty. 2 pics were updated please take an action.

As I am a government teacher I have catch a bus from hoskote I asked for t.c palya ticket but he gave me avalahalli ticket when I opposed he was abusing me in bad words and didn't gave me change also . he stopped the bus in middle of highway and told me to get down that too it was 7 in night and no other vehicle was passing please resolve my case the bus no is ka 51 f 1473 . my contact num is [protected]

Hello,
I want to complaint about physical harassment i had gone through last night.
I was travelling from wipro gate, electroniccity to Silk board in bus no cn 356/7 started journey from wipro gate at 8.00 o'clock, reached silkboard at 8.45pm.I had done daily pass ticket of 70 rupees but forgot to do the 5 rupees toll tax ticket as i slept in between the journey.When it reached silkboard two person checking squad came inside the bus, one was male, other was female.They were behaving very suspisious. That male person pulled my daily pass ticket from me and didn't give me back.I was asked many question by them.I told them i will pay the fine.They disscuss something between them shelve.Then the male person scolded me, that FIR complaint will be lodge against you, the conductor will lose his job, So, settle something with us.The male and female person were behaving very rudely to me, they even pulled my neck collar.I was very much afraid.They asked me to give 250 rupees. i was not having that much money at the moment, They callupon a car from hsr layout and took me to Citybank atm near by hsr overbridge and forcing me to bring money from atm.Even they misbehaved with me, pulled my coIlar, my phone, pushed me.I was very much afraid of my life as it was 9.15 pm of night.Eventualy they made a challan of 250 rupees having challan no -045675.Later on when i checked the challan i came to know they have made the challan for travelling without ticket price of 25 rupees.As for the knowledge i did the daily pass ticket in the bus no 356 travelling from silkboard to wipro gate, started it's journey from silkboard at 9.45 am and reached wiprogate, electronic city at 10.20 am in morning.If this type of things will happen to general people, where is the safety.How can we be safe.I am very much fruastrate
d and lose hope to travel again ever in my life in bmtc buses.
If you need the challan copy.I can send it in your mail.
Thank you.
Sanjeet Samrat
Harrased citizen of Bangalore

I have got in BMTC noraml Bus from Manyata tech park to Hennur main road. Bus was 500 series and bus number might be 4806 (or might be 4860). I asked for hennur main road ticket but conductor took 10 RS and went back side of bus to collect tickets, I requested him 3 to 4 times but still he did not turned. Finally I called him to give ticket as my stop is near, while returning change also he is not ready to give full money back. By the time Driver started moving bus from my stop, finally I got down 200 mt far from my bus stop. This kind of behavior is really hurt lot and after paying money if we get treated like this mean other people will start giving money to conductor and get down in their bus stops. Please take appropriate action and conductor or driver rude behavior is not acceptable. We are not taking BMTC service for free, we are paying for it.

Hi,
I am a first year MSc student. I lost my wallet which had my bus pass, college id card and license. I want to know the procedure to retrieve it or atleast get a duplicate bus pass.