Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I boarded the bus KA01 FA 1392 from Marathalli market. The driver was sitting in one of the back seats. I occupied the seat in the front section of the bus, facing the driver. He saw me when i got in and took my seat. I took out the money and held it in my hand, so that i can give him when he comes.He was sitting idle, looking at me, still did not get up from the seat. He got up at marathalli bridge. When he came down, i was the first person to call him and handed him 45Rs for ticket till Graphite India. He gave me 35Rs ticket and refused to give me change for 10Rs. He argued that i should have taken the ticket from Market stop(in which case it is 45Rs). He wanted to keep 10Rs with himself. He was arguing that i should have gone upto his seat and taken the ticket. This cannot work, each and every passenger cannot go to the conductor for ticket especially in that crowd. His job is to issue tickets to passengers and not sit around and idle. Finally trying to make some money from passengers illegally. I asked him give back 10Rs, he finally gave ticket for 10Rs. He was very rude with his words, he spoke in very irrespectable manner(i was talking to him in kannada). His idea to keep 10Rs with himself was not acceptable and it irritated me. I have lived in bangalore for last 10 years and have faced similar incidents. There are many conductors who give ticket for less price and keep the remaining money. They never give proper change of 5Rs(they always end up giving 4Rs, 3Rs, sometimes they dont give). If we give less than 5Rs, it is never acceptable, they ask us to get down. Once it happened that a conductor took ticket from another passenger and gave it to me. So entire 45Rs went to his pocket.

Today I and my husband were travelling from ITPL to BEML layout at around 9pm in 500CA volvo bus, bus no. KA 53 F 785. We were seated near the back door and when we were about to get off the bus at BEML layout, the driver was not ready to open the back door. when I asked him, y he is not opening the door he said bus is empty, come forward and get down. We mooved forward and got down from the front door itself. I asked him, when you are ready to open the back door when passengers have to board the bus but not ready to open back door when they have to get down. the driver was very rude to us and was arguing that what he did was correct for almost 20 minutes. when I took the photo of bus no. he got off the bus and was about to hit my husband. He also abused us using bad words.

Recently all buses to kurubarahalli stop were directed to kaveri nagar bus stop and was made last stop but most of the buses don not go to kaveri nagar instead they stop at kurubarahalli itsely this is causing trouble to all the citizens also there are traffic jams . so please solve this issue as early as possible.

His is about inconvenience caused for the passengers of HSR Layout
HSR BDA complex is the main bus stop where passengers from get off to go to Electronic city over the flyover using the 356CW bus. Since 356CW is supposed to starts from HSR BDA . Even though the new route as been added the drivers and conductors refuse to start/stop bus from HSR BDA.

I have raised complaints so many times to the officers, but its been a daily problem and its not resolved.. I keep waiting at BDA but buses dont come and if they come they don't stop saying We are going for Breakfast, lunch and they don't come back even after an hour.Please take necessary action immediately to this daily problem and provide minimum comfort to travel to Electronic city using 356CW bus.

I was traveling in BMTC bus today morning. Got in to the bus near elements mall (nagawara junction). Asked for ticket to the rachenahalli main road (petrol bunk). Ticket charge was Rs.5. I gave Rs.10 to the conductor. He refused to give me the ticket, saying he needs exact five rupees only. when i said i don't have five rupees and that i have only ten rupees, he made me get down from the bus immediately. Exactly at that place a ticket checker came and he behaved rudely without listening to what i am saying. He dint ask anything to the conductor and he kept asking money from me. I insisted him to follow procedure and ended up paying 120 fine. he refused to provide me any detail regarding the bus conductor or himself (name and details). so i ended up taking pictures of all involved in this traumatic incident. i have attached all the necessary evidences along with this mail. i request you to take strict action against all involved. Hoping for justice.

Faced this problem many times when I don't get the change from the conductor. while travelling from krishna nanda (police quarters) to 1st block rajajinagar. the ticket cost is Rs12. Conductor either keeps lesser money and don't provide the ticket or simply keeps the change with him even if I have seen him having the change. This is happening everytime as most of the conductors have made this a secondary source of earning extra money. before my stop i asked my change he said he dont have, n ive seen that he was having change.upon that he took srtight route to navrang instead of normal route(diacon hospital route).n stopped in middle where pedestrians cant walk on the road as u know flyover is happening in rajajajinagr route..he argued with like hell ..and told me to take xtra ticket to navrang...what the hell is this .instead of giving me change and telling me to take xtra ticket...at last i got down but i dint get the change.. wen i asked his name he said RAJU KA[protected]G- majestic to sathntra yogha nagar name plate .around 3.40PM[protected] saturday We don't see any strict action against this but atleast the ticket prices can be made rounded to multiple of 5(Rs.5, Rs.10, Rs.15, etc) so that we don't face this not having change issue. or else provide them with sufficient change

Dear BMTC, Me too noticed and faced same issue I travel daily from Varthur to katamnallur cross (328HH and series buses from sarjapur n attibele) i am really fedup with this bus timings I can understand there wil be delay of 15 to 30 minutes bcase of traffic or any other reasons but this buses are too much sometimes we should wait for hours ( I frequently wait more than 1 hour both morning n evening times) and one more thing is usually this buses comes back to back atleast 10 buses at a time ...from hoskote what is the last bus timing...? 9:30 is last bus what I came to know from a conductor n sumtimes I get bus like 2 to 3 days in a week but why mostly I wait frm 8:45 to 9:30 no bus comes finally I should take private bus or auto enough having monthly bus pass...please luk into this n resolve this issue asap as we are middle class people I cannot afford extra expenses for private buses even though buying bus pass...thank u n hope we get resolution

Many times, for short distance travel although passengers pay ticket fare but conductors behave very rude to give the tickets.Today on 15th Nov 2015, travelled from Thubarahalli to Spice garden.I paid the amount and asked for ticket.He replied entry closed in book although Bus was till Majestic. Bus No- KA01 FA 1827. When asked again about ticket, he behaved very rudely and shouted on me.

I was travelling with 2 other fellows on sunday in volvo bmtc to KBS and conducter suggested to take a daily pass. I agreed and asked him if everyone requires an ID card. He said that if one member has then its enough. I cross checked twice and he said the same thing. Later when I was returning back and got into another bus, the bus conducter asked for everyone's identity. I asked him that if that is the rule why were we given the pass but he asked us to buy tickets. We refused and got down from the bus. I went to enquiry counter and they asked me to go to another counter. This happened for sometime; I went to 3-4 counters and finally I got to the correct counter. The guy over their was very reluctant to listen to the problem. He was saying that ID card must be there and it is also written on the pass. But the poor fellow could not find the rule written on pass (poor knowledge about their job). He asked me to find an officer with star badge on the road. I asked for officer name but he didnt tell. I had to catch another bus to come back home. "SHAME ON BMTC" esp about performing their responsibilities.

think this needs to added for public knowledge: Traveling by buses in Bangalore is really a terrible experience for women, These kind of incidences are a common occurrence in Bangalore. I had purchased a day pass for Volvo bus. On my return journey the conductor of the bus said my bus pass for male passenger. So i explained to him that i had been traveling the whole day on that pass and no one had said anything so far. He said i had to get off the bus or purchase a ticket, which I refused to do. The conductor along with couple of passenger forced me to get off the bus. My pass was valid, i also carried a Id with me and the Id number written on the Day pass. So consumers specially women in Bangalore beware. This has not been isolated incident in Bangalore. I have seen this happen to young no native speaking women. The conductor in order to meet their target have come up with various tricks to meet it.

I was on my way back to home after college. As I came from charajpet towards Mysore road at a normal speed of 35-40 I had to brake my vehicle at a particular junction. As I waiting for the intersecting traffic to clear. A mahalakshmi layout bus..77E came in full speed and hit at the back of vehicle. I don't want to reveal the identity of the driver as he sounded co-operative. He made a deal to pay for the damage. I hope that he lives up...

Few mins back i was traveling in Route: 335 volvo from domlur bridge to Accounts Office in bus no. KA91F4526.. I gave Rs.20/- actual ticket cost. He gave ticket for Rs.15/-. I asked for my balance amount. He just said no change get out of the bus as my stop came. So bad treatment in front of the public. My Respect is at Stake. This is how bmtc treat people. If no change every passenger just go away leaving 2bucks or 3bucks. But they earn gud... Shame o[censored] BMTC... Gonna lodge complaint...

I was standing in the morning sangam circle bus stop near banashankari
and i am waiting to go indira nursing home.
Bus No-KA 01-F[protected]Srinagar to Domlur) Depo No-04.
i was tried to stop the Bus but he was not stopped.
one more bus i catched and i asked to that Bus driver,
why your not stopped bus in sangam circle
and Bus driver has given me irresponsible answer and he has scolded me.
so i request please take action on Him.

i mention below my personnel Details

Name:- Muttu pattar

e-mail:[protected]@gmail.com

Contact no:[protected]

Hello,

I'm regular commutator of BMTC Volvo bus between Hebbala and ITPL, today ( 27th Oct'15) I boarded ITPL bus number KA01 FA1308, around 9 to 9.15 near Kalyanagar Stop and I taken a ticket for ITPL. Later near Big Bazar, he stopped the bus and told that is last stop and he will not go to ITPL. When i asked reason he told he informed last stop was Big Bazar, but he not informed earlier. In the mean time I noticed, he was arrogant with passenger and not friendly. He not given any specific reason for the change of route. But driver told me there is some issue with bus.

The conductor im duty should learn minimum culture and friendliness with passenger. Otherwise one day the passenger will take other option, as we paying exorbitant fare for the service.

I agree if any issue related to the bus to be taken care first, but it should be conveyed to the passenger in proper manner.

Regards,

Rajath

Sir, I am Sujatha Kodavala willing to give feedback about BMTC bus conductor. I am a daily passenger of BMTC Volvo( 500A route) - Route to Bhansankari. When I was travelling today morning, conductor scolded me asking me to go inside bus. He thought i don't understand Kannada and dared enough to use bad words. When i asked why did he scolded me he gave sarcastic smile. He even challenged me that I cant do anything against him. Please take action against him. Teach lessons how to talk to passengers. They don't have proper manners and are always disposed to quarrel and scolding for small things. There were posters in BMTC bus to give respect to women. What is the purpose of simply attaching the posters with out following.Here are the details of the bus and conductor photo. BUS NO. - 500A BUS NUMBER PLATE- KA 01-FA-1606 TIME- 10:00 AM DATE- 26/10/2015

As pet rule after night 12am only bmtc will collect one and half charge, but they collect one and half charge11:30pm itself. For example route no 402D[protected] time 11:30pm from majestic to yelahanka new town bus no Ka57 F1050)lect 35Rs but actual charge only 22Rs, even one and half charge itself only 33Rs.

I had travelled from Mulitiplex stop Marathahalli to Manyata Embassy Business park by Bus on October 23rd 2015. I got the ticket which cost Rs.70(Rupees seventy only) and had given Rs.500(Rupees Five Hundred only) as I did not have change. I forgot to collect the remaining Rs.430(Rupees Four hundred thirty rupees only) while gettin down at my stop. I would like to know how I could get the money back.

Route No: 500D
Boarding Point: Multiplex stop, Marathalli
Destination: Manyata Embassy business park
Date: 23rd October 2015, 9:07 A.M.
Ticket No: BS1 476787

Dear Sir/Madam, BUS BELONGS TO KALYANAGAR DEPO(NO PUNMATIC DOOR OPEN DOORS TO BUS) I am manju from kalyanagar, Bangalore. On 19/10/2015 at 7.30pm I was travelled from BEL CIRCLE TO KR PURAM in BUS no 507 (KA01 F9567), bus BEHIND board was upto kr puram but he stopped in kalyanagar, driver of this bus not stopped in kalyanagar bus stop and while moving in signal he told to jump, they need to go to depo due to late of complete the work, driver and conductor started bad words on me. in hubli and darward language Not only to me they behaving very rude behavior with public. Kindly take action on this issue. Thanks, [protected]@gmail.com

Sir, I am an EX-Servicemen and presently lecturer in private college. on 15 Oct 2015 at approximately 0430 pm the BMTC BIG -C Bus hit my four wheeler at turning near Bageecha hotel near kundalahalli gate just before purvankara bridge.After hitting he even did not bother to see the damage and he moved on .But I chased him and stopped him with in half a kilometer and his replies are very hurting and humiliating.Seeing at passengers inconvenience I left him to go as that route is very busy.Sir the driver don't have respect for small vehicles drivers and he is very abusive.The damage to my car may cost few thousands but his rude behavior is costing the Bangalore image.I am furnishing his and details hoping you appropriately punish the rash driver and save Bangalore image. Many people may not bring such things to your notice because of busy Bangalore life and not having faith on system. So please take stringent action on the driver and instill faith in the people.

BUS NO -KA 01 FA 5540
TIME -0430 PM (APPROX)
ROUTE -WHITE FIELD TO OLD AIR PORT ROAD

My perticulars :

S Ramakrishna Reddy,
MARUTHI A STAR -KA 01ME-4587
email id [protected]@yahoo.co.in Thanking you
S Ramakrishna Reddy

Sir/madam, i want to lodge a complaint against a bus conductor. i got bus no KA-57, F-368 bus 284D on 14/10/2015 in Raitara Sante yelahanka at 7-30 pm to Megestic. I reserved a ticket from megestic to sringeri departure timing 21:29 PNR NO: J53248818 and ticket No. 35681211 conductor come and asked me ticket..i showed him reserved ticket (Before 2 hours from Reservation we can travel freely to pickup point) He told that now it is only 7-10pm in ticket issue mechine. i am half an hour earlier then reserved ticket departure timings. .. he told me to take ticket and issued me a ticket of Rs12/-( twelve rupees) and the timing in ticket was 19;25:34, depot no 11 and ticket no. 02711...284/6 mentioned that i was travelling from NES office to Byatarayanapura... NE$ office stop was two stop before i got bus. he issued ticket from that point. I asked about 2 hours before free travelling and i was only 4 minutes earlier then two hours as mentioned in ticket timings and the mistake of entering the point i got bus... he made while issuing the ticket. He start abuse me and he continued to scold me about 5 minutes... I kept quite... sir pls. kindly requesting u to give maximum punishment to this bus conductor.