| Address: Bangalore, Karnataka |
Hi,
I was travelling from Hebbal to HBR 5th Block in KA53-F-170 BMTC bus, I had taken a daily pass. The conductor of that bus insisted me to take ticket as he was saying he wont consider daily pass, as I asked the reason he started saying I dont have ID proof and he insisted me and my 3 yr old kid to get down from the bus or to take ticket. I opposed to take ticket. Then when my stop came, conductor said either you get down at Nagavara or Hennur cross, we wont give stop at HBR 5th block. He was the first conductor in this route who said they wont give stop. Almost all the buses will give stop at this BMTC recognised bus stop. Kindly ake action against the conductor of KA53-F-170 on 23rd April 2015.
Complaint marked as Resolved
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,
Direction has been issued to concerned depot authority to take necessary action against the erring crew and instruct him to stop at authorised bus stop without fail.
BMTC
Please your patronage is required come and support for the confronted enquiry at this office regarding your complaint dated: 28/04/2015 as your presence is needed. Further for any communication please mail us at [protected]@mybmtc.com as we can not receive any notifications from this website about your reply.
Enquiry place:
BMTC central offices,
GM(Traffic section), 2nd floor,
Shanthinagar TTMC, Double road.
Bangalore-560027.
Contact no:
Public relations officer and ATM(public complaints) :[protected]
Working hours:
In all government working days:
Monday to Friday: 10.15am to 5.30pm.
Saturday: 10.15am to 1.30pm.
Awaiting for your response.
With regards,
ATM(public complaints)
BMTC.