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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Nov 3, 2025
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 117

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S
Sagar Seema
from Mumbai, Maharashtra
May 20, 2015
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Address: Bangalore, Karnataka

Today, on 20th of may 2015, at 12 pm ist, i was traveling in bmtc 500d bus, bus no is ka-01 fa 2323. Conductor of that bus was misbehaving with girls. He was imitating girls and was using abusive language. He said "in karnataka only kannada language is allowed. He won't give ticket if someone doesn't ask in kannada. It is mandatory here to speak kannada." what line was that? I have never come across any such rule. I don't think karnataka govt has ever announced such thing. Is this the way people from karnataka behave? Are all kannada people like this? Just because of that conductor bangalore is getting bad name.

If this forum is really genuine then i should expect some satisfactory action against that illiterate bloody conductor.

Let me see how sincere karnataka govt is. I will wait for the action. We need justice.
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    anil.aryaan
    from Hyderabad, Telangana
    May 18, 2015
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    Address: Bangalore, Karnataka

    Hi My Name is Anil Kumar i was working in Software i will get in from KR Puram Raiway Station. Today one incident happened in our Bus Three Person get in and asked for Ticket conductor was entered 10 No's and he was asking for money finally till he take the money he was not left. In between discussion he was absuing Ladies also. First it self he need to ask who are all the 3 person's Not asked inbetween that he was absuing passangers also. We request this should not repeat to other passangers.
    Complaint marked as Resolved 
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Verified Support
    May 19, 2015
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Dear Sir, We are not getting what you are expressing your complaint.Pl, Let us know correctly so that we can take on this issue. BMTC
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      Sheetal Poojary
      from Bengaluru, Karnataka
      May 18, 2015
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      Address: Bangalore, Karnataka

      I request the authorities concerned to please do away with the old seats and introduce new seats in bmtc buses. The highly innovative male population of Bangalore have devised methods to abuse women by putting their hands from inbetween the gap in the seats in which women sit. There shouldn't be any scope for them to be anonymous and get away. I hope you do pay a heed to my suggestion.
      Complaint marked as Resolved 
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Verified Support
      May 19, 2015
      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
      Dear Sir, Thanks for the feedback and suggestion, your suggestions are well take and will be examined. BMTC
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        L
        latitude
        from Baramati, Maharashtra
        May 15, 2015
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        Address: Bangalore, Karnataka

        One of my female friend was traveling from udipi garden to jaya nagar 4th block on 14 may 2015 most probably on the bus number KA 01 F 9542. Lady conductor in the bus was so rude that she started hitting/pushing my friend to make a way for her in the bus. When my friend resisted and wanted her to behave properly she started yelling her in cannada. After that she started beating her. My friend got injuries on her eyes and neck. More then that she is in great shock that no body helped her and driver also started shouting at her. I request you to look into this matter and arrest that lady as soon as possible else these people become more fearless day by day.
        Complaint marked as Resolved 
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        May 15, 2015
        Updated by latitude
        One of my female friend was traveling from udipi garden to jaya nagar 4th block on 14 may 2015 most probably on the bus number KA 01 F 9542. Lady conductor in the bus was so rude that she started hitting/pushing my friend to make a way for her in the bus. When my friend resisted and wanted her to behave properly she started yelling her in kannada. After that she started beating her. My friend got injuries on her eyes and neck. More than that she is in great shock that no body helped her and driver also started shouting at her. I request you to look into this matter and arrest that lady as soon as possible else these people become more fearless day by day.
        Verified Support
        May 16, 2015
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Dear Latitude. BMTC regrets the inconvenience caused, taking note of your complaint the said crew will be called for personal hearing in this office and necessary stern action will be initiated for his lapses. Further this is an assault case, so you are requested to come and support for confronted enquiry in this office with any documents if you have in this regard. Pl. confirm the same by giving your convenient date and time. Our Mail ID [protected]@mybmtc.com BMTC
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          brinta
          from New Delhi, Delhi
          May 13, 2015
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          Address: Bangalore, Karnataka

          Today I boarded the bus KA-01 FA 306 from Whitefield to Domlur (335EP), at 10.45 am from Whitefield (Mayura Bakery) bus stop. I gave the lady conductor Rs.500 and she gave me back 430 . Then afterwards while issuing ticket she told i have not given her 500. Since i was very confident that, i had given the money, I told her to check properly and confirm. Then she started arguing with me and abused me in kannada. Finally she snatched the 430 which she had given me earlier and took another 70 from me for the ticket. In effect I had to pay 570 for travelling from Whitefield to Domlur. I was embarrassed and shocked to see such a behavior. I tried to make her understand, but she was adamant and did not listen to me. This is such a bad incident and such individuals should be punished for their behavior. I have the ticket with me. the ticket number is 709282.
          Complaint marked as Resolved 
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Verified Support
          May 15, 2015
          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
          Dear Sir, BMTC regrets the inconveneicne caused, taking note of your complaint the said crew will be called for personal enquiry at this office 11.30 AM on[protected] in BMTC cental office 2nd floor, shanthinagar bus station, Shanthinagar B' lore-27 Pl. confirm the same to our mail ID [protected]@mybmtc.com BMTC
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            Deepa Acharya
            May 12, 2015
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            Address: Bangalore, Karnataka

            Dear Sir/Madam, The only direct bus to Koramangala 1st block from Shivajinagar, the bus no 141K used to come at 6.20 everyday. But these days either it will leave early or it wont be there. Kindly increase the number of buses. Thank you
            Complaint marked as Resolved 
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2015
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Dear Deepa Based on the patronage from the commuter the buses are being operate to the said area, pl avail the available services and to co-operate with BMTC Further your request will be examined at the time of augmentation of services. BMTC
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              A
              Aswathanarayana
              from Bengaluru, Karnataka
              May 11, 2015
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              Address: Bangalore, Karnataka

              Dear Sir / Madam This is to inform you that the BMTC Bus route No. 305N/1 operated in Depo 29. Now the route has been transfered to Depo 29 to Depo 39 IN this regard the Bus is not operted from past 10days so that we are not able to move on place to another. Student from this also sufferening lot . Please make arranmgement to return the bus route Depo 39 to depo 29 Kindly do tha needfull in the matter. Regards Public Passangers Kattegenahalli to KR Market Bangalore Rural
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                Nagashree Nagaraj
                May 8, 2015
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                Address: Bangalore, Karnataka

                Hi, I daily travel in 335E volvo buses from majestic to ITPL . Most of these buses either don't have working AC or keep the temperature high. So its has been very difficult to travel in these condition leading to suffocation if the bus is crowded. Can you please ensure all the buses have working AC. Thanks
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                  Nuser8
                  May 7, 2015
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                  While driving on the old airport road, a bus heading towards Kadugodi at around 9.20AM (335 series), was switching lanes frequently and driving at high speed. After crossing NAL bustop, I was driving ahead and there was constant honking from the driver behind me. I was towards the left lane though as he was switching from left to right, right to left ; it was extremely difficult to determine which lane he was to take so that I could make way. With great difficulty I had managed to escape being hit by him at the signal . Later also noticed that he was talking over the phone while driving. Buses should be instructed to follow a single lane and compulsory no rash driving and no use of mobile phones. If not this could result in the loss of innocent lives.
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                    abhiram hd
                    from Bengaluru, Karnataka
                    May 6, 2015
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                    Address: Bangalore, Karnataka

                    I Lost my Black Kit bag while travelling from majestic to jakkasandra (Route No: 171) at around 5.30 AM. I believe I have left the bag under the seat in the last row. The bag contains some expensive clothes. Please contact if found. ph:[protected]. Email:abhiram.[protected]@gmail.com Regards Abhiram
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                      amritap84
                      from Bengaluru, Karnataka
                      May 5, 2015
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                      bus no. KA57F950 I got into the bus at wipro gate EC and since was holding money for fare and continuously calling the conductor for ticket but he came only when was about to reach Udupi garden which is my stop. Then he started shouting at me and was talking very badly. Took money from me but did not give the ticket. I asked several times but he was just shouting and slanging me.
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                        Sandeep Karnam
                        from Bengaluru, Karnataka
                        May 1, 2015
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                        Address: Bangalore, Karnataka

                        A BMTC Volvo Bus Reg No: KA 01 F 9581 Route No: 500C was driving vary carelessly and was about to crash with my car on may 1st 2015 around 10 PM. When I stopped the bus at Jayadeva Hospital bus stop and questioned him, the conductor wanted me to board the bus and argue with the driver but I was not willing to do so. But I tried to stop the bus, but the driver intentionally moved the bus and the bus hit me on my shoulder and I fell on the road. He sped away. Please let me mention here that BMTC is a state run organization and these drivers are government employees.
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                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                          santhoshtm14
                          May 1, 2015
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                          Address: Bangalore, Karnataka

                          sir The system issuing monthly bus pass in karnataka bmtc is not correct. we have to take bus pass exactly 1st day if the starting month, if we take other day of that month that will valid that month only. This is not correct system, some people we cannot get money that time. So I'm kindly requesting that the system should such that it should valid for 30 days from the day he has taken bus pass.
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                            pushpa nagaraj
                            from Bengaluru, Karnataka
                            Apr 29, 2015
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                            Address: Bangalore, Karnataka

                            Hi this is pushpa working in MV center for Diabetes .I use to travel every day from Varthur to Koramangala and I use the way of Domasandra and every day we are getting problem from bus no.342 and last time also i have complained regarding the diver of 342- KA-01- FA-123 about his bad behavior and the same driver today with the bus no-342H -KA-01- FA-1676 again i have a compaint.Today while coming in the morning around 7.20am morning from Agara i was trying getting into bus of no-342H -KA-01- FA-1676. But purposefully that bus driver moved the bus and dint stop that im a pregnant of 8 months just missed otherwise i may fell down and little far he stopped bus because of the other person not even for me he don't have human behavior also to see what happen for me and again i ran and got this bus and when i asked if anything will be happended who will be responsible but how conductor behaved is more cruel . He was telling that y your coming in bus go to auto and so many buses are they y you came in this bus as he was acting that bus was his own and he dint even see I'm a lady he his behaving like a too much and when i told that il complaint for bmtc .but he dint bother.
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                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                              Rituparna Ganguly
                              from Bengaluru, Karnataka
                              Apr 29, 2015
                              Resolved
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                              Address: Bangalore, Karnataka

                              hello This is a complaint regarding harassment by a conductor in the bus route KBS to ITPL (335A), bus no -Ka-53 F-002 This happened on 28th april, between 4:0 - 4:30, on the race course bridge. He said his name to be "shivkumar". He wrongly accused me o[censored]sing a student’s pass, which is accurate in everyway. He snatched my pass away and threatened me to get down from the bus even though my pass was 100% valid. He tried to throw me out of the bus and abused me verbally. But what was worse was that he kept threatening to hit me.He insulted me continuously for 20 minutes. And this is not a rare incident, it happens on a daily basis to a lot of people. I hav been harassed for asking my change back, for wanting to know the correct stop, for demanding the ladies seat be given to me… etc.. I cannot sit by and let this keep happening. This is a bigger issue than people are aware of. I have been harassed and I seek justice. Please help me get this complain through and also help more people participate because I am sure m not the only one
                              +1 photos
                              May 13, 2017
                              Complaint marked as Resolved 
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 30, 2015
                              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                              Dear Rituparna Ganguly BMTC regrets the inconvneience caused, taking note of your complaint the said crew will be called for personal enquiry at this office and necessary action will be initated for his lapses. Further if req we will intimate you to attened the confronted enquiry. BMTC
                              May 02, 2015
                              Updated by Rituparna Ganguly
                              Hello,
                              BMTC team,
                              your last update to me was on April 30th. I am eager to know if there has been any progress.? I will be more than happy to attend the enquiry.
                              I hope I find justice.
                              Dear Ritu Parna,

                              Please your patronage is required come and support for the confronted enquiry at this office regarding your complaint dated: 28/04/2015 as your presence is needed. Further for any communication please mail us at [protected]@mybmtc.com as we can not receive any notifications from this website about your reply.

                              Enquiry place:
                              BMTC central offices,
                              GM(Traffic section), 2nd floor,
                              Shanthinagar TTMC, Double road.
                              Bangalore-560027.

                              Contact no:
                              Public relations officer and ATM(public complaints) :[protected]

                              Working hours:
                              In all government working days:
                              Monday to Friday: 10.15am to 5.30pm.
                              Saturday: 10.15am to 1.30pm.

                              Awaiting for your response.

                              With regards,
                              ATM(public complaints)
                              BMTC.
                              Dear Ritu Parna,

                              Please your patronage is required come and support for the confronted enquiry at this office regarding your complaint dated: 28/04/2015 as your presence is needed. Further for any communication please mail us at [protected]@mybmtc.com as we can not receive any notifications from this website about your reply.

                              Enquiry place:
                              BMTC central offices,
                              GM(Traffic section), 2nd floor,
                              Shanthinagar TTMC, Double road.
                              Bangalore-560027.

                              Contact no:
                              Public relations officer and ATM(public complaints) :[protected]

                              Working hours:
                              In all government working days:
                              Monday to Friday: 10.15am to 5.30pm.
                              Saturday: 10.15am to 1.30pm.

                              Awaiting for your response.

                              With regards,
                              ATM(public complaints)
                              BMTC.
                              Dear Ritu Parna,

                              Please your patronage is required come and support for the confronted enquiry at this office regarding your complaint dated: 28/04/2015 as your presence is needed. Further for any communication please mail us at [protected]@mybmtc.com as we can not receive any notifications from this website about your reply.

                              Enquiry place:
                              BMTC central offices,
                              GM(Traffic section), 2nd floor,
                              Shanthinagar TTMC, Double road.
                              Bangalore-560027.

                              Contact no:
                              Public relations officer and ATM(public complaints) :[protected]

                              Working hours:
                              In all government working days:
                              Monday to Friday: 10.15am to 5.30pm.
                              Saturday: 10.15am to 1.30pm.

                              Awaiting for your response.

                              With regards,
                              ATM(public complaints)
                              BMTC.
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                                Ramesh Gaviappa
                                Apr 27, 2015
                                Resolved
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                                Address: Bangalore, Karnataka

                                HI, Its been observed Attibele .Chandapura and Electronic City BMTC buses do not stops at subbiaha circle except few buses. Drivers and conductors should be educated on stopping the bus in all the permitted bus stops.I hope this complaint would be considered seriously and feedback would be given to drivers and conductors.
                                Complaint marked as Resolved 
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 28, 2015
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Dear Sir, BMTC regrets the inconvenience caused, Taking note of your complaint direction has been issued to all crews to stop the buses at authoirsed bus stop without fail further if any such instaces Pl. let us know vehicle number date and time of the incident to identify the crew and to take necessary action on this issue. BMTC
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                                  Komala Rangaswamy
                                  Apr 27, 2015
                                  Resolved
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                                  Address: Bangalore, Karnataka

                                  Bus no - KA -57F-623 - this bus driver arrives at 9 and he doesn't ply on time. He always leaves at 9:30 coz of which we reach very to office. Even after telling it's late move, he keeps reading newspaper. Can you pls take strict action against the conductor and driver coz even the lady comducter doesn't ask him to move on time. This bus route is from BDA complex nagarbhavi to cv ramannagar. Pls pls take action against both. Also all k-4 bus don't come to nagaebhavi circle from cv ramannagar. They say too much traffic jam so we'll not be going there and they change the routes according to there convenience. Can you pls take action coz it becomes so difficult when they don't come according to the routes given to them.
                                  Complaint marked as Resolved 
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 28, 2015
                                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                  Dear Sir, BMTC regrets the inconvneience caused, taking note of your complaint the said crew will be called for personal enquiry at this office and necessary action will be initiated for their lapses. BMTC
                                  Verified Support
                                  Jun 09, 2015
                                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                  Dear Komala This is with regards to your complaint on route no:K4/3 not moving on time received through consumer complaint has been examined. Taking note of your complaint the said crew driver and conductor has been called for enquiry further this is to inform you that as per the prescribed time table the said bus has to be arrived at Nagarabhavi B.D.A complex stop at 9:15 and departure from said stop is at 9:20 Hence the crew has been issued with warning letter to maintain and operate the K4 service as per the time table only. With regards ATM(Public Complaints) BMTC
                                  Dear Komala

                                  This is with regards to your complaint on route no:K4/3 not moving on time received through consumer complaint has been examined. Taking note of your complaint the said crew driver and conductor has been called for enquiry and further this is to inform you that as per the prescribed time table the said bus has to be arrived at Nagarabhavi B.D.A complex stop at 9:15 and departure from the said stop is at 9:20.

                                  Henceforth the crew has been issued with warning letter to maintain and operate the K4 service as per the time table only.

                                  With regards
                                  ATM (Public Complaints)
                                  BMTC
                                  Dear Komala

                                  This is with regards to your complaint on route no:K4/3 not moving on time received through consumer complaint has been examined. Taking note of your complaint the said crew driver and conductor has been called for enquiry further this is to inform you that as per the prescribed time table the said bus has to be arrived at Nagarabhavi B.D.A complex stop at 9:15 and departure from said stop is at 9:20

                                  Hence the crew has been issued with warning letter to maintain and operate the K4 service as per the time table only.

                                  With regards
                                  ATM(Public Complaints)
                                  BMTC
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                                    B KS
                                    from Bengaluru, Karnataka
                                    Apr 23, 2015
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Hi,

                                    I was travelling from Hebbal to HBR 5th Block in KA53-F-170 BMTC bus, I had taken a daily pass. The conductor of that bus insisted me to take ticket as he was saying he wont consider daily pass, as I asked the reason he started saying I dont have ID proof and he insisted me and my 3 yr old kid to get down from the bus or to take ticket. I opposed to take ticket. Then when my stop came, conductor said either you get down at Nagavara or Hennur cross, we wont give stop at HBR 5th block. He was the first conductor in this route who said they wont give stop. Almost all the buses will give stop at this BMTC recognised bus stop. Kindly ake action against the conductor of KA53-F-170 on 23rd April 2015.
                                    Complaint marked as Resolved 
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 24, 2015
                                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                    Dear Sir, Direction has been issued to concerned depot authority to take necessary action against the erring crew and instruct him to stop at authorised bus stop without fail. BMTC
                                    Please take action against to that conductor.
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                                      JithN
                                      from Delhi, Delhi
                                      Apr 22, 2015
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Buses operating in JambuSavariDinne route stops in Kothanur Dinne (4stops after JambuSavari Dinne) Bus stop for very long time (5 to 15mins).When asked about long stopping in the busstop the crew will use rude, slang, filthy and dirty language against all the passengers without even seeing whom they are speaking with.I have been to my office very late many times because i miss the connecting bus as the buses in this route will not reach the destination on time. Today same happened when i was travelling in KA 01 F 4562 215CA 8:50Am depot 34. They started from JambuSavari Dinne at 8:50 am but after reaching Kothanur Dinne they stopped exactly for 10min. This is same everyday with each and every bus in this route Please give us a permanent solution for this problem.
                                      Complaint marked as Resolved 
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 23, 2015
                                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                      Dear Sir, BMTC regrets the inconvneience caused, taking note of your complaint direction has been issued to concerned depot authoirty to take necessary action against the erring crew and also instrcu them not to stop the bus for a long time. BMTC
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                                        Prabha Ks
                                        from Pathanamthitta, Kerala
                                        Apr 20, 2015
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        I was Traveling from Jayanagar 5th Block to Silkboard by 600 F Bus(Red Colour Ordinary Bus)around 6.30 P.m to 7 P.M.In my purse i was having my HDFC Credit Card, Debit Card, SBI Debit Card, Pan card, Passport Size Photo, Pendrive.kindly help me to get my purse if found: My contact Details: Prabha K [protected] [protected]@gmail.com
                                        Complaint marked as Resolved 
                                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 22, 2015
                                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                        Dear Madam, BMTC is operating N number of services in the said route and it is diffult to idenitify on the basis of the route number and also it is responsiblity of the commuter to take care of their belongings. Further if we got any information in this regard we will let you know. BMTC
                                        In that Purse My voter Id also gone.Voter ID Number is: WUJ0462010.Please help me to get atleast my Voter ID
                                        If any other wallet if they given to Depots just check with My Voter ID Number(WUJ0462010).Please help me to get atleast my VOTER ID as possible.
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