Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Bus route no 500 CA broke down at kundanahalli colony, all passengers were asked to get down and asked to other BMTC bus with the same ticket. Many of the passengers got into the bus no- KA-01-FA-1677, the conductor (a lady) refused to allow the passengers in that bus. though the driver of the bus and the break down bus conductor tried to convince, she refused and got out of the bus. she said that, she will allow the bus to move only if the passengers from the other bus got down, all the passengers had to get out of that bus. This behavior by a public servant is not acceptable That conductor is not fit for the job. The management of BMTC should take immediate action and give her maximum punishment

Myself ravi kumar S - Contact No. [protected]. Today morning got into a BMTC bus near Kengeri satellite town. The fare was 21 rs upto studio circle. Conductor asked me to give 1 rupee change. I did not have, told him the same. He told he to did not have and started yelling at me. He is commanding have proper change else do not get inside the bus as the bus is his property. Many times the same conductors take 22 rs and never give one rupee back. When i told you are no body to me to tell not to get into the bus, he is telling me then come and collect the change in the depot, let me see how you will take change from me. I again told him don't tell me that to come and collect at depot. Meanwhile the driver stops the bus in midway and asks me can you hit me now, do it. I never told i will hit him. He now raises his hands on me to hit me. Two three co-passenger comes to rescue and says this is not the way you behave as a public servant. then one person gives him one rupee. The bus No.-KA 01-F2385, he told he and the bus belongs to Depot 26 yeswanthpur, do wat u can. I would hereby request the concerned to take necessary action on the Driver and Conductor and also please eliminate the 1 rs. tickets and round off to nearest and also please make necessary arrangements to provide change to these people. mainly teach them how they should behave with the public. I need to understand and know what action has been taken in this regards. My emil is [protected]@gmail.com

The K4 bus which is assigned to come to C V Raman Nagar Bus stand at around 7:15-7:20, does not come on time. Today it came at 7:45. Many students depend on that bus to reach their schools and college's on time. Also the bus doesnt not come regulary. Many times it has not come to CV Raman NAgar at all. Due to which we have reached our respective college's very late. I request the concerned authorities to please look into the matter, since it has caused lot of problems for many commuters. Thank You

No conductor in the bus while the frequency of bus is less on route (340 A). Reg no: KA01FA1117 bus has only the Driver operating as conductor date 08/10/2015 time 9:00, Women seem to be facing trouble because of this as men keep walking past them getting down and up only through the front door because the other door remains closed all the time.Since the bus frequency is less on this road there is lot of crowd in the bus which is really troublesome for the women standing in the front and the tickets processing is also slow. This is a matter of concern and i request the BMTC officials to look in to this and make sure that there is a dedicated conductor for this route. Thank you,

Dear sir/madam, I would like to bring to your kind notice that in google route map and description we find BMTC stop in front of PES Engineering college, Hosur Road, but till date none of the BMTC bus stop in front of PES college, after Hosa Road jn., bus stop directly they stop to Konnappana Agrahara bus stop. Kindly request you to look into this matter seriously, because if they stop in front of PES college it would be very helpful for the people going for job and school to board bus from PES college. Also please see to it while return i.e. towards Silk board the BMTC give stop opposite to the PES college, that will be in front of White feather convention hall/ Greenview hospital. Kindly look into this matter seriously. Waiting for your fast response. Also other matter I would like to bring to kind notice is change problem. This is the matter in BMTC bus increasing day by day. Bus conductors will never give Rs. 1 or 2 change to the passengers, they just write at back of the ticket or ask from the passengers for the change. Now every time we won't carry change with us most of the changes will get over for bus itself. If suppose we ask for the change to the conductor, both conductor and driver will speak rudely and rudely they ask us to get down from bus when we reach the destination. Sir kindly see to this matter very seriously and on top priority. Because passengers are facing problem on this issue a lot. Otherwise what they do if two persons are getting down on same destination and both as to receive change from conductor what the conductor do he will give change in one person had and ask other one to take from him. Now at night 9:30/ 10 PM where there will go for change and its not necessary that if they get down on same stop there route will be different, now they can't go at back of one for change, its conductor responsibility to provide proper change for the passengers. Sir kindly look into this matte seriously and request you to take immediate decision on this. Waiting for your fast response to solve this matter. Thanks and regards, sandhya

Dear forum, iam a doctor ( a cardiologist)...i routinely travel from huskur gate to jayadeva my workplace...today morning 4-8-2015, i boarded bus no.KA01FA5953, and took a seat almost immediately, i had the 21 rs in my hand ready for my bus ticket...howver the conductor did not approach me...only when the bus reached bommanahalli did he come to me and ask...he was very unruly on giving my ticket asking me why i did not take it earlier...the words were baayilla nimaggae????( loosely meaning ... dont you have a mouth?)...if such impolite and unruly conductors are allowed a free run, the public will be dsheartened and we could witness many ugly scenes...he should be punished !... by BMTC

Conductors never give Rs1or 2 back. If there is scarcity of change, please round off the ticket fare to nearest round figure, instead of commuters losing money everyday to such conductors. I do understand that commuters also should be carrying sufficient money, and ask conductors before they get down from the bus. There are also many instances where the conductor would not give ticket for 1stop, instead take Rs5. To curb such things officers should randomly check as many buses as possible.

I lost my black wallet in 201M on August 3, 2015. I boarded the bus at 5.20pm at Doopanahalli stop. Please help me in getting my wallet back. It contains one SBI debit card, PAN card, driving license and PNB debit card. Kavya S G-1, Block-D, Himagiri green forest jp nagar 7th phase bangalore-560078 +91-[protected] +91-[protected]

Bus Number:KA57 F-1428 Date and Time: 31 Jul 15, 6:20pm Place: Silk Board Hi, Today I took a Non-AC bus from silk board to BTM as there was a huge traffic and AC buses were not available that time. The moment I got on to the bus, the lady conductor started asking me to go back. Since it was fully crowded, I said there is no place. She the started shouting at me in kannada and then pushed me. I said "Behave properly". Then again she came back and hit on my hand as I was holding the pipe and she wanted to cross it. Anyways I know the behaviour of conductors will not be changed. Even Lord Bramha cannot teach uneducated people but still I request BMTC higher authorities to atleast give it a try to teach conductors how to behave.

This bus driver was very rash while driving from Kundalahalli bridge to to ITPL, the driving was zig zag, did not follow the lane rule and was about to hit our vehicle. on that they stopped and abused our driver and was about to hit our driver, for no mistake. this is totally unacceptable on BMTC that such drivers are still in the department and creating chaos on the city roads.

Hope you will take some action to stop such things happening on the road.

Bus Number - Ka01 F2- 3975
Volvo - vajra (357 route number)
date & time ;- 5.45pm Friday 31.July.2015
place:- Kundalahalli bridge to Kadugodi.

Regards,
ANAND.
Public Relation Inspector.

I boarded bus No. 144E around 6.15 pm (which goes to Rose Garden as I wanted to go to Infant Jesus Church) at St. Philomena stop and gave conductor Rs. 20 when he asked for change of Rs. 2 which I told him will give if I find and collect back Rs. 10 as ticket costed Rs. 12 only. When I reached the last stop I asked for my remaining Rs. 8 to refund he started abusing me saying I owe him Rs. 2/- . Conductor was so rude. I really felt hard and told him God will punish for cheating people. How can they digest food when eating others money. They should be shame of such behaviour. Its not matter of Rs. 8, but loyalty matters.

Hi, I am taking buses from Makalakutta Bus Stop to Electronic City. Every Day we take buses from Makalakutta Bus Stop to Electronic City or Bannaragatta or Hosur Route. Today (Date:[protected] at 9:30 am) Buses didn’t turned up in this route. Around 80 people were waiting near the Bus Stop. After Enquiring through customer care number we got to know that Bus Route is changed. When I asked the BMTC officer (near Kalasi Palya Bus Stop) why Bus Route is changed all of a sudden then he said, if you want to complaint then give to Traffic Police people. Today they have changed the route. Kindly find below map details, Chamarajpet Circle Makala Kutta Circle Kalasi Palya Bus Stop Bassappa Circle Minerva Circle I have informed this concern last time also, but no action or reply to my mail. There are certain problems we are facing, kindly find the below 1. People traveling from Hanumantha Nagar or Chamarajpet Route, have to get down in Makala Kutta Bus Stop and walk till Kalasi Palya Bus Stop to Catch the Electronic City / Bannaragatta Buses. 2. Few times Bus Conductor or Drivers don’t stop or opens the door in Makala Kutta Circle or Minerva Circle. Because they says that there is no Bus Stop. a. So there is no Bus Stop from Kalasi Palya Bus Stop till Lalabgah 3. There is no proper bus facility to Shivajinagar, So that we can get down in Lalabgah (From Hanumantha Nagar Route) a. We have only one Shivajinagar Bus per hour from each area. Kindly consider our request and do the needful. 1. Kindly provide us BUS Stop near Makala Kutta to travel towards Electronic City/ Bannaragatta 2. Or else increases the Buses for Shivajinagar route from Hanumantha Nagar(via Grinaga, Avalahalli, Srinagar, Hosekarhalli) Regards, Nethra P

Respected Sir, I had taken route # 500CA (Volvo) from Sarjapur Signal to go to Vydehi Hospital, Whitefield on 16th Jul, 2015 at around 9:30 AM. The ticket price for this journey is Rs. 60/-. As I did not have the change, I gave Rs. 500/-. The lady conductor gave me the tickets and wrote Rs. 440/- at the back of the ticket as the due amount. However, on arriving at the destination she refused to give me the change. As I had urgent work, I had to get down and leave without taking the change. Later that day, I enquired at the Vydehi BMTC depot as to how can I collect the balance and they informed that I needed to go to Kathriguppe BMTC Bus depot as the conductor was based from that depot. I went to that depot on 18th Jul, 2015 to enquire about the matter and was informed by the booking clerk that I will need to call the conductor directly and get the matter resolved or else come to the depot early morning before the shift starts and talk to her about this. He gave me the number[protected] to get her mobile number and speak with her. However, there is no response on that number. And now I donot know how to get the money back. Please help. Ticket # BS 631796 Ticket # D[protected]

Hi, Today I boarded bus number KA 57F324 from Bellandur Petrol Pump at 10:05 AM. The display board was displaying bus number 500 - Electronics City - Wipro Gate. The conductor issued me a day pass as any other BMTC bus. But the bus stopped from where the airport buses starts. When asked the driver and conductor denied that the bus was supposed to go to Wipro gate and they said the display was never showed Wipro gate as the destination. I am new to Electronics City and I found it is an utter harassment and frustrating. When I asked them that from next time do not mislead people on the wrong bus number and display they replied rudely and said I can complain and they dont care. Action must be taken for these kind of people. Thanks, Reshmi.

misbehaviour of conductor with women My name is Anchal.While going to office today( july 17th 2015), a bus conductor of 335A of bmtc misbehaved with me. I took a ticket and paid him for that. after some time he asked something in Kannada and again he gave me another ticket and started asking for the money again. When i showed him the previous ticket and told him that i already have the ticket, he misbehaved with me...and threw the ticket on me.I want serious action to be taken. This is not the way to treat a women.The bus no. is - KA01F-9578

root number 320 (near itpl) today I when I get into bus around 10:00, I asked conductor to issue bus pass, he issued the yesterdays date and denied to change the pass. Bus no: KA01 FA 0829, Pass no: TCM 6458880. I think the conductor has issued the same date before who collected the daily passes from him.

Sir/Madam, I and other commuters are frequent travelers in bus no. 279F from Bhoppsandra to Chikkalsandra from past one month we are facing a lot of problem travelling to our place of work and college. We kindly request you to restart the bus service on same route, ie from Bhoppsandra to Chikkalsandra. Santhosh

Hello... It's a very pathetic condition for students who travel in bmtc bus to clg.! Students get tired due to travelling where they cannot concentrate in studies... N there r not many buses which travel frm sarjapur to agra... There r very few almost lyk 5 buses.. Where students have to stand till their destination .. So it's very difficult .! Buses r nt following the proper timings..! There r very few buses frm agra to sarjpur .. N I also request to put few volvo buses in tat locality... There r hardly 2 volvo buses... N no proper buses for travelling... N the conductors r very harsh... Hope u understand..! We students need to study.. But our energy is spent In travelling in bmtc Please Please Please Please.! Do put more buses from sarjapur to agra

The worst bus i travelled on[protected], where the rod was broken and used to fall on the passengers which is extremely dangerous .The support rod was broken which the passengers used to hold for their grip, i also have the bus number so it makes easy to identify and rectify the problem, BMTC BUS NUMBER KA-01 F-4951

I purchased monthly pass on 29 th of June for the month of July and forget to put my signature in the pass.On[protected] I was travelling from St.Johns to Bellandur Gate in BMTC Bus 342H [from Check-post[st.johns] to Sarjapura], started at around 6.10 pm. BMTC checking staff entered the Bus in Jakkasandra and started checking.When I have shown my pass, they threatened me to fine and also to take me to Police Station since my signature was not there in Pass, However, I was having my ID Card with Signature.At Iblur Junction, they took me down and collected fine of Rs.500/-, without issuing any receipt .Further, my monthly pass was also destroyed . Please take up the matter with BMTC on following matters: 1]Whether the checking staff can fine me when I am having valid pass with ID Card issued by their office. 2]When I am paying fine for my mistake of not sighing the monthly pass, whether they are having power to take me to Police Station for filing FIR. 3]Why my genuine pass was destoyed. 4]When they are appointed for avoiding pocketing money by conductors, how they can pocket the penalty of Rs.500/- collected from me. 5]What is the exact fine applicable for travelling with monthly pass not signed by the passenger. Please request BMTC to take immediate action against the checking squad of three people, who are cheating the innocent person like me.I am just 23 years old and searching for Job Therefore, I have been travelling in BMTC Bus daily with monthly pass.I once again request you to ensure the action by BMTC against them, so that such things will not happen to innocent persons like me . These checking staff will also damage the reputation of BMTC Rajatesh R