Claimed

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

2.5
Last updated Mar 22, 2024
Complaints 2853
Resolved
1389
Unresolved
1464
Quick Links
Statistics
Share
Contacts

File a complaint to Bangalore Metropolitan Transport Corporation [BMTC]

Having problems with Bangalore Metropolitan Transport Corporation [BMTC]?

File a complaint and get it resolved by Bangalore Metropolitan Transport Corporation [BMTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bangalore Metropolitan Transport Corporation [BMTC]
Customer Service Contacts

Bangalore Metropolitan Transport Corporation [BMTC] Phone Numbers

Toll free
1800 425 1663
335
167
Phone
+91 80 2253 7596
220
137

Bangalore Metropolitan Transport Corporation [BMTC] Website

Bangalore Metropolitan Transport Corporation [BMTC] Head Office Address

BTS Bus Depot Rd, Shanti Nagar
Bengaluru
India
560027

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 115

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rajat47
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour of Checking staff of BMTCc-non issue of receipt to penalty & distroying monthly pass

Address:Bangalore, Karnataka

I purchased monthly pass on 29 th of June for the month of July and forget to put my signature in the pass.On[protected] I was travelling from St.Johns to Bellandur Gate in BMTC Bus 342H [from Check-post[st.johns] to Sarjapura], started at around 6.10 pm. BMTC checking staff entered the Bus in Jakkasandra and started checking.When I have shown my pass, they threatened me to fine and also to take me to Police Station since my signature was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mukundak
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3rd time of submission of complaint - not recd., any response

Address:Bangalore, Karnataka

Respected All, BMTC Authorities (mysore road) are refusing to allow morethan one changeover. Many students are travelling from far distances are to change 2-3 changeovers in middle stops (junctions). Just I would like to know how many changeovers are provided in students bus pass ?? If yes - whom to contact on this issue? if no - under which rule applicable ? kindly suggest... Complaint comments Read comments [1]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
B Shankar Pandey
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding less number of Bus in the route

Address:Bangalore, Karnataka

Sir, I request you to please increase the number of bus in the route from Shivaji Nagar to HAL for Bus (330, G-1). We are facing big problem during pick office time at 8AM to 10AM and office off time at 7PM to 9PM. Please think about it in point of view from public that we face daily. We the people are hanging on the bus's door and travelling by taking risk of life. You appoint the T.C for checking ticket, but you need to inspect...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

I am a daily commuter in BMTC bus in JambuSavari Dinne route. But the buses which are operated in this route have BMTC tag on it but the BMTC officials have lost complete control over their drivers and conductors here. The buses timings and where they stop the buses for how much time is all decided by the drivers and conductors. These drivers and conductors in this route think commuters do not have any work because of that they are sitting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anand Bhatagoud
from Bengaluru, Karnataka
Report
Copy

abusive behavior by bus conductor n not refund the remaining charge

Address:Bangalore, Karnataka

I Mr.Anand Bhatagoud resident of Vijayanagar, Bangalore from past one year. I traveled daily from vijaya nagar ro rajaji nagar and use daily public transport that is Our Proud BMTC bus, today (04/07/2014 at 7o'clock) as usual i was traveling from manavana to Maruthi mandir in bus no KA01 F3923 conductor asked me for 5Rs change, but due to the lack of change i gave 10Rs. when I reached the stop I asked for my remaining 5Rs change. But conductor...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mukundak
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding changeover - complaint

Address:Bangalore, Karnataka

Respected All, BMTC Authorities (mysore road) are refusing to allow morethan one changeover. Many students are travelling from far distances are to change 2-3 changeovers in middle stops (junctions). Just I would like to know how many changeovers are provided in students bus pass ?? If yes - whom to contact on this issue? if no - under which rule applicable ? kindly suggest...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sandeep30973938
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deliberat accedient by bus number KA01 F9404 in domlur kormangale ring road

Address:Bangalore, Karnataka

Today i was waiting for bus at domlur the one near flyover in domlur koramangala intermediate ring road at 8:35AM on 3rd july 2015. I saw a BMTC bus number KA01 F9404 deliberately collide with fellow bus Route 8. Resulting in damage of window glass of route 8 bus. I got into the bus ( KA01 F9404) who was at fault of this accident. When all passenger asked to the conductor on the irresponsible behavior of the driver, the conductor too replied...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jay Avenger
from Gudivada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conductor misbehaving when issuing tickets

Address:Bangalore, Karnataka

I had boarded a Volvo bus 500 CA (ITPL-Banshankari) at around 8:30 AM IST on 2'nd, June, Thursday 2015 at Kundanhalli gate. Registration Number- KA 01 FA-1391 It quickly got crowded with many passengers. As a result I was unable to spot the conductor when he was asking for tickets. After few stops when the bus became less crowded, I gave him money and asked him for a ticket from Kundanhalli Gate to Silkboard. He immediately starts scolding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anitaahuja
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irregular bus service

Address:Bangalore, Karnataka

Bus service of 127 between Shivajinagar and Jeevanahalli is not only infrequent, but most afternoons, passengers board one bus and are kept waiting endlessly for the bus to move from shivajinagar. In the interim, another bus comes along, and all passengers need to disembark to board the second one. It seems passengers travelling on this route are being given free rides, hence this treatment. It is necessary on part of the BMTC to not only...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sbhooma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost my wallet

Address:Bangalore, Karnataka

Hi I lost my black wallet in 500D BMTC Volvo going from Hebbal to Silk board today on July 1st 2015 around 4.30pm. It was a red Volvo bus and I boarded from Manyata tech park and got down at Ramamurthy nagar. The wallet is black in color with my id (pan card), debit card, credit card & some cash in it. My number is [protected]. Please let me know if you have any info. Any info is appreciated. Thanks Bhooma...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SVK7
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding conductor Rude Behavior and not giving proper tickets or change to passengers

Address:Bangalore, Karnataka

Today we get into the bus (KA 57F 770) and we asked ticket from Marthahalli to Cosmos Mall(Brookefield) and we gave Rs.104/- since the ticket fare for two people is Rs.24/- but the Lady conductor first tare Rs.10/- by guessing 1 person but we again told her for two people then she abusing in Kannada and saying that you have to ask for two at the first time it self. Then if it is only 1 person also the ticket fare is Rs.12/- then why that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
niharbca
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behavior of the conductor of the bus no (KA 01 FA - 1811)

Address:Bangalore, Karnataka

Dear Sir/Madam, I am not sure why passengers in BMTC are being treated in a very rude manner from the conductors, we are travelling by paying the amount and it’s not a free travel, even when free travels are provided people will be having some proper response and respect towards the bus passengers, but here conductors are now a days treating passengers like slaves. Today I travelled from Marenahalli to New Horizon College at around 11:15...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nandhitha V
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conductor did not refund the balance amount

Address:Bangalore, Karnataka

Hi Team, Duty bus conductor did not refund the balance amount after issuing a ticket. He took Rs. 104 from me and issued Rs.14 ticket from BTM bus stop to Banashankari Bus stop (Ticket number - BE9 545520) on the date 21/06/2015 timings around 2 o'clock in the afternoon but he refused to give me the balance amount when i requested. I have noticed that there was CC camera in the bus as well please go through the video. Vehicle number...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
anekereumesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BUSES ARE NOT STOPPING REGULARLY IN THE DEDICATED BUS STOP

Address:Bangalore, Karnataka

Dear Sir, I hereby lodging a complaint about BMTC bus drivers ( Route VOLVO 365 ) I am aregular passenger travelling between maharanis college and meenakshi temple bus stop at banneraghatta road. Regularly i wil be boarding 365 volvo at maharanis college at 7.30 in the morining, but most of the 365 volvo buses will not come to the bus stop and the drivers are overtaking other buses and speed away from the bus stop. This is a regular...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lakshmi_nm
from Bengaluru, Karnataka
Report
Copy

Bus Not arriving regularly especially during its last trips

Address:Bangalore, Karnataka

Dear Sir / Madam, The bus route number AS-6, which commutes between Bapujinagar and Ullal Upanagar has been irregular especially during their last trips i.e. at 8:45 PM from Bapujinagar. Few months back the last trip timings from bapujinagar was 9:00 PM and was very much regular even if the bus breaks they used to get another bus. But now once the timings changed to 8:45 PM, the bus rarely arrives i.e. once or twice in a week. It has...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shalini L
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving proper change

Address:Bangalore, Karnataka

Sir, I want to file a complaint against Bus conductor of BMTC bus route number 372. This happened on 17th June 2015 at 5.30 pm, I boarded this bus at gottigere bus stop at asked for ticket to hulimavu gate, the ticket for this stop is Rs.5, I gave him Rs. 10, he didn't give change of Rs. 5 and told to collect at hulimavu stop, but when the stop arrived he refused to give the change even after asking so many times. And he told very rudly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravibkh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Coming to Starting Point

Address:Bangalore, Karnataka

Bus Route No 402 A ATTUR to K R Market Depot No 30 Puttenahalli Yelahanka, The Driver Can not Coming to Attur Stop Beginning Point from Last 2 Month in this regard we complained to Depot No 30 Puttenahalli but its not worked out, due to this more inconvenient to School Childrens and office going people, please help us sir I[censored] WANT MY NUMBER [protected] BANGALORE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunilbt
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost my black wallet in a volvo 500D

Address:Bangalore, Karnataka

I Boarded a 500d volvo from Hebbal, this evening around 8.10 pm & alighted at Horamavu stop by 8.30. while paying the conductor for the ticket, i pulled out my black wallet. i forgot to put it back into my pocket immediately after the conductor gave me change as i had to take incoming call, thereafter forgot to put it back in. subsequently, i got off at horamavu without realising that my wallet had fallen off from my lap. i am only worried...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shohaib77
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus conductor rude behaviours

Address:Bangalore, Karnataka

Hi Sir/Madam, I am not sure why customers in bmtc are being treated in a very rude behaviour from the conductors, we are travelling by paying the amount and its not a free travel, even when free travels are provided people will be having some proper response and respect towards the bus passengers, but here conductors are now a days treating thereself as king and all others there kingdom peoples. Today i travellled from hebbal to manyata...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshata Veena
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Rude Behavior of Vajra Bus Driver

Address:Bangalore, Karnataka

I and my friend were travelling from JP Morgan stop, I took ticket to Brookefield and she took to Kundalahalli gate, but the conductor provided one ticket of Rs.55. Since there was no empty seats, my friend sat behind the conductor seat and conductor himself gave me his seat to sit. I and she were speaking about our work in English, though we were not loud the driver scolded in Kannada, though I understood I kept quiet and we didnt speak...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy