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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Nov 3, 2025
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M
maheshkk
from Bengaluru, Karnataka
Dec 5, 2014
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Address: Bangalore, Karnataka

I am a student of CMRIT college here by want to bring under your consideration that the buses are not stopping in CMRIT bus stop. We students stand in sun waiting for the bus for hours together, as known there are very few normal BMTC buses in this route which allows Pass, This route is filled with Volvos. We are facing problem with transport, BMTC buses even if empty do not stop for us This bus number KA57F300, will be empty everyday but wont stop even if we ask him to stop Please do the needful
Aug 14, 2020
Complaint marked as Resolved 
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    aliyaa
    from Gurgaon, Haryana
    Dec 3, 2014
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    Address: Bangalore, Karnataka

    DATE:3/12/14, TIME:8.00pm BUS NUMBER:KA 01 F8559. BUS ROUTE:shivajinagar to yelahanka. Dear sir this bus driver has been driving very rashly all the way long and was about to hit a two wheeler near by HKBK College and when we tried to warned him for this he was not ready to slow down instead he stopped the vehicle near by thanisandra and told us to dare and complaint if we can and he said "IDU NANNA HANE BARAHA E DUTY MADTA IRODU" in kannada and was looking least bothered about the lives of people in that bus. I request you to kindly take strict action against such drivers and penalise them. for any further details please contact me at [protected]@gmail.com. thank you.
    Aug 14, 2020
    Complaint marked as Resolved 
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      Srishivam
      from Bengaluru, Karnataka
      Dec 2, 2014
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      Address: Bangalore, Karnataka

      Dear Sir/Madam, I want to lodge a complaint against BMTC Bus driver Manjunatha (KA-01F-4727) - Route# 282. Time - 7pm The incident took place today around 7pm at Yelahanka Old town near Hanuman temple crossing were the bus driver ramped up and hit my car from right side and badly damaged the side door and bumper. I got the green signal from traffic constable to cross the junction whereas the BMTC bus driver was asked to stop by the traffic constable. However, ignoring the cops instruction, the driver jumped the signal and hit my car badly and later abused me as if I did a mistake by crossing the green signal. As soon as I called cops for help, the driver flew away from the scene. I understand that the BMTC bus drivers have the right to hit anyone since they are on govt. Duty and they know that no one is going to ask them and are not at all concerned for the vehicle they are driving since its not their private property. I am not sure if this forum will help me out in punishing the driver for his negligence but still I expect justice and will wait for the same. My contact email ID is shrikanth.[protected]@hotmail.com
      Aug 14, 2020
      Complaint marked as Resolved 
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        H
        hariprasadcr
        from Bengaluru, Karnataka
        Nov 17, 2014
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        Address: Bangalore, Karnataka

        helo sir... My name is hari.I am searching job here.And also new to bangalore.Hardly asks some one the places name and find the location i want to go.. Now i can c many buses have advertisment attached to upper glass. and makes travelers cannot see the stops wer exactly the bus reach. in some buses conductors say the stop and in som buses anouncing system is ther...but most cases both dosnt happen.So plz attach the ads to glases in such a way that new peoples and who dont know the place can understand the places. Tnq
        Aug 14, 2020
        Complaint marked as Resolved 
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          passenger1
          Nov 17, 2014
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          Address: Bangalore, Karnataka

          Hello Sir, BUS NUMBER-KA57 F1143 ROUTE NUMBER-500A TIME-10:50A.M. (approx) DATE[protected] STOP-HSR (agara) depot I take bus from HSR depot (agara depot) to silk board everyday. Never in my experience of past 1 year I came across such misbehaving conductor. Today, i.e.[protected] I took bus from HSR depot stop at around 10:50 A.M. As I got in to the bus I saw the first seat empty (just beside front door) and I sat there. Conductor in a very rude manner asked which stop and when I told Silk board and paid him 12/-, initially he resisted to give ticket but later when I asked him to give ticket he handed over a ticket to me. This is a minor issue. The main issue is stated below. Once the ticket was issued, conductor rudely said "when so many seats are vacant at the back why do you want to sit in that seat? Cant you see those seats?" By the time I turned to check seats some passengers got in to bus in next stop and went and sat there and only the seats facing in the opposite direction were left empty. I don't prefer sitting in those seats as I get headache and start vomiting so I continued sitting in first seat. Mean time I tried to explain my situation to conductor but he was so rude that he almost he came on me and started abusing. When I again tried to tell him what is the problem he lost his temper and started abusing with very bad words. He told driver to stop the bus in between and told me to get down. Driver was so cooperative (for wrong things though!! ) that he actually slowed down bus so that i can get down. But then I explained my situation to driver and he did not force me to get down and told conductor to keep quiet otherwise she will vomit. Only then the conductor went back to issue tickets to other passengers. In any case if he wants me to sit back he can tell the same thing in a normal way instead of scaring girls by getting on them and then start abusing them. Had I raised my voice, the manner less conductor and driver would have gone to any level to humiliate me and abuse me. Being a girl I had to keep quiet thinking its risky for me if I quarrel with them. As they may harm me. My question is, Is there any rule that passengers should not sit in first seat? If so why is there a seat? More over there was no old/physically disabled person standing and I am still continuing to sit without offering them my seat. Bus is not at all crowded, so I can sit wherever I want ( reserved for ladies). So what made this conductor to misbehave with me ? If such people are not taught any lesson then they will continue harassing passengers especially ladies. So I kindly request you to teach him manners and he should be punished/fined.
          Aug 14, 2020
          Complaint marked as Resolved 
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            G
            Geetha.D.Philip
            from Bengaluru, Karnataka
            Nov 17, 2014
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            Address: Bangalore, Karnataka

            Sir, we are a group of private firm women emplo yees whose time in seconds is worth million. The Athibele bus bearing no KBS3 KA 57F-1240 do not stop at maharani's college stop at all.We have noticed this particular bus never stopping at all eventhough the bus is almost empty we have to run amidst the heavy traffic to climb the bus and inspite o[censored]s seen running the bus did'nt stop. at last due to traffic the bus stopped and w hen we tried climbing the conductor harshly denied us entry .This is the third time the conductor has acted this way, please take immediate action.. because we will definitely not rest untill justice is done to us. thanking you, Geetha.D.philip,
            Aug 14, 2020
            Complaint marked as Resolved 
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              B
              bartis
              from Mumbai, Maharashtra
              Nov 8, 2014
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              Hi, We are one among those who get harassed every day by the auto drivers, bus drivers, sometimes even the literates. One incident on 7-Nov-2014 crossed the thin line of limit of tolerance. It was around 9.30 PM. I was driving my car to my mother';s house. My husband was following me in a two wheeler. We were going to park our car at my mother';s place and get back in the two wheeler. On the road from Banashankari temple to Sarakki junction, near the vegetable market, there was hardly any traffic. And the roads are at it';s worst state. Hence, I was driving carefully when a BMTC bus tried to overtake from the left. But there was no way he could get through as there was hardly any space even for an auto to pass by. My husband, who was right behind the car and next to that bus called out and asked him to wait. The driver started swearing at him. We ignored and passed by. To us, the story ended there. We went ahead and stopped at the Sarakki signal for the signal to go green. The bus guy managed to come and stop right next to us, continues swearing. The dirty language pisses off any human being. There was a conductor and other driver in the bus who came down and started picking a fight. My husband was alone in the two wheeler, vulnerable with drunk uncivilised rascals around him. He fought back because there was no mistake from our side. The so called public came down, in support of their bus driver. And it was fun for them to harass someone. No one know what happened, no one cares who is right or wrong, no one knows justice. Amidst this chaos, I managed to note the bus number and take a photograph of the BMTC officials who started all this. It hurts me to say that I saw my husband getting hit for no reason. We were being harassed while the public enjoyed. And that';s where it crosses all limits. I want to Complain against the bus driver who seemed drunk, the other BMTC Officials who were surely drunk. Please help let them know that they were wrong. This is just a initiative so that no one else goes through the trauma for no reason. It';s high time the BMTC drivers learn some traffic rules and discipline. The bus number was KA01-FA-210. The route number of the bus was 213. The photo I managed to take is also attached. Please help save innocents from such daily harassment. Thank you. Bharathi S.
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              Aug 14, 2020
              Complaint marked as Resolved 
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                Darshan Boormane
                from Bengaluru, Karnataka
                Nov 2, 2014
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                This happened on 31st november. I boarded the bus at BEL Circle, I asked him the ticket to MS Palya he asked me to give 14 rs, since I didn't know the route and how far is the destination exactly asked him is that cost that much, for that he started making fun of me, he continued for couple if minutes then I asked him wether asking ticket is that much big offence for that he started scolding me like anything and he used very harsh words on me and also yold that he will kick me('Odhitini' in KANNADA) he dragged my father name while scoldinng. He scolded me till the MS Palya. Bus no. KA-50 F-058F-058 Time: 5:45 pm. Date: 31 nov 2014
                Aug 14, 2020
                Complaint marked as Resolved 
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                  patta830
                  Oct 29, 2014
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                  Address: Bangalore, Karnataka

                  I caught G3 bus (which goes from EC Wipro to Brigade road, Bus No. KA 01-FA-2254) from Forum stop towards Brigade road. The actual bus fair is Rs.12. But the bus conductor gave me ticket of Rs. 19 which is a used ticket and drawn Rs.8 on the back side of the ticket. When reaching the destination, I produced the ticket complaining against the fake ticket, then first he thrown the ticket and second he refused to give the remaining amount (8) on demand. This shows completely no respect to the passenger as well as no respect to the citizen. Please take serious action against him, in order to avoid such violation in future to the citizen. Regards.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    maddy13
                    from Bengaluru, Karnataka
                    Oct 28, 2014
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                    Address: Bangalore, Karnataka

                    Bus number KA FA-01 110(Flyover (Wiprogate) Get into this bus from slickboard around 11 AM(28/10/2014).This bus conductor was chewing paan parag while giving ticket to passenger ..When he was given ticket to me some bad smell came out from his mouth .I think on duty he was drunken .To avoid that smell he used paan masala. Not given balance to one lady when she was get down at electronic city stop.Another girl he didn't give balance so refused to get down that stop.So he given when it was reached next stop. Please take action against that bus conductor immediately.They are public servant they should have some responsibility while they are in this job.Next time If I see that conductor in same manner I will put complaint against him in the court with valid evidence.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      prcontact
                      from Bengaluru, Karnataka
                      Oct 20, 2014
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                      Address: Bangalore, Karnataka

                      Date : 21-Oct-2014 Time : 08:45 AM Location : Inner ring road Bus route : 201R Bus number : KA-01-FA-1745 Bus make : Volvo Bus color : Red Dear Sir, This driver has been driving rashly all the way long. Was about to hit a two wheeler rider to death. He keeps shuttling from extreme right to left horning and annoying people. We request you to strongly reprimand him and penalize him so that this will not be reported. Please contact me at [protected]@hotmail.com for more details. Regards PR
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        smruti001
                        from Palackattumala, Kerala
                        Oct 18, 2014
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                        Address: Bangalore, Karnataka

                        Hi Sir, my friend is a lady went in bus no KA 57 F 488 from mahadevpura to multiplex marathahalli and she gave 20 rupees and she told that she had no change bt conductor told between the way get down and she also told what amount u have in change give me still the conductor behave badly timing 18th Oct 2014 in between 3.30pm to 3.40pm i need call from ur side other she will go to consumer court misbehaving to her by BMTC also will give FIR in that bus no.so, i need resolution by today.and i want to see that conductor who is behaving like south indian and north indian people. call me -[protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Oct 18, 2014
                        Updated by smruti001
                        Hi Sir, my friend is a lady went in bus no KA 57 F 488 from mahadevpura to multiplex marathahalli and she gave 20 rupees and she told that she had no change but conductor told between the way get down and she also told what amount u have in change give me still the conductor behave badly timing 18th Oct 2014 in between 3.30pm to 3.40pm i need call from ur side other she will go to consumer court misbehaving to her by BMTC also will give FIR in that bus no.so, i need resolution by today.and i want to see that conductor who is behaving like south indian and north indian people.
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                          narasimha001
                          from Bengaluru, Karnataka
                          Oct 15, 2014
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                          Address: Bangalore, Karnataka

                          Dear Sir, After 7:30pm 201 buses are not available from kathriguppe.and some buses will be available but they will change bus route by asc center to via domlur. But actually bus as to come by Austin town to via domlur.kindly check and do the need full. Regards, Narasimha
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                            Laxmi Mugali
                            from Bengaluru, Karnataka
                            Oct 13, 2014
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                            Address: Bangalore, Karnataka

                            Hi, This incident happened on 14th October 2014 in the morning between 8:15 to 8:30. Bus number is KA-57F-1334. I boarded bus at BHEL in Bangalore. Bus charge was 14Rs.I gave him 20Rs. He asked for change but I dint have change of 4Rs. He told that he too dont have change and gave me the ticket. I told him to write 6Rs behind the ticket so that while getting down I can ask him. For that he started to scold me like anything. Even when I asked him the change of Rs6 while getting down He started to scold me. I am working woman and I dint wanted to loose my patience because it effects my work so I dint tell him anything. Please consider this complaint and take the action because No one has right to insult anyone like that in public. Regards, Laxmi
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                              Arya Prakash
                              from Mysore, Karnataka
                              Oct 13, 2014
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                              Address: Bangalore, Karnataka

                              can i get a duplicate of my volvo student pass for the october month or can you please consult the conductor about the fallen wallet ( brown in colour ) it had my college ID and my bus pass . it was lost in between arekere and meenakshi mall . volvo bus no. 365
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                AKANKSHA DUTT
                                from Chennai, Tamil Nadu
                                Oct 13, 2014
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                                Resolved

                                Duplicate bus pass issue

                                Address: Bangalore, Karnataka

                                I'am final year engineering student. I have lost my Yearly BMTC(which was for Rs. 1750) student pass. How do i get a duplicate pass? Should i pay the entire amount to get one? Want to know the procedure and the amount needed for getting the duplicate pass!?...
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                                priya2126
                                from Bengaluru, Karnataka
                                Oct 10, 2014
                                Resolved
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                                Address: Bangalore, Karnataka

                                I want to bring to your notice that yesterday[protected], I travel from domlour flyover to BDA complex (koramangala) in BMTC BUS number KA -01FA-2385 around 8:10 am. I got injured when I boarded in the bus, the driver suddenly close the automatic door and he open the door when I Shout loudly at least twice, and then he stop the bus twice in middle and then he literally abuse me In kanada, when I ask to speak in English or Hindi as I don't know kanada, he abuse me more, insulted me by using bad words and thrown my bmtc pass on my face. As My father is in defence service, we are traveled alot all over the country but this is my worst exexperience in state transport of Karnataka, Please take the correct action against driver and conductor as I m a collage student and this is my daily route . Please sir and please notify me. Thank you.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Sathi'z Sony
                                  from Bengaluru, Karnataka
                                  Oct 9, 2014
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                                  Address: Bangalore, Karnataka

                                  This is complaint against BMTC bus conductor.Me and my friend boarded at marathahalli around 5.10pm on 9/10/14(bus details KA57 F655).this bus regularly running between silk board to tin factory.i had monthly BMTC pass for non ac vehicle service buses..we have settled in bus and My friend asked for one ticket to tin factory but the conductor without noticing us took off two tickets and forced us to take two tickets.we have clearly mentioned one ticket to tin factory(he told that reason we were not asked the ticket fast) . Wrote remaining balance in back side of the one ticket(31rs) also used rough language.bus reached tinfactory(end point) when we returned another one ticket asked for remaining balance but the conductor refused to give the balance and misbehaviour towards us.he is highly insulting us in public.I would request the concerned officer to give the maximum punishment to the conductor., So that it make sure the same wouldn't happen to any Bangaloreans again. satheesh kumar [protected]
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Not all BMTC conductors are bad but maximum are irresposible towards their duty and they think they run the buses for charity.
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                                    sudha amma
                                    Oct 9, 2014
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    I got into route no. 314-D bus no:KA 53 F-111, at banashankari today around 1.15 pm, even though i saw the bus having vacant seat by the time i got into the bus, i could not get the seat and a man who posed himself as BMTC staff came sat in the seat meant for conductor of that bus. When I requested him to go back to the seat meant for male passengers he replied in an arrogance that he is BMTC staff. Later an old lady struggling all the way to climb the steps of the bus got in and asked for seat and he showed her the seat which was four rows behind, she took all the pain to reach the vacant seat. Next stop at sarakki a pregnant lady got into the bus along with her mother and when she saw the first seat occupied by this man even she requested to leave the seat for her to sit, but, even then he was so rude and showed her back seat where a lady obliged her with a seat of hers. For all these sequences, conductor and the driver was the witness where they dint even try to help the passengers who was asking for their rights. We as Bangaloreans want to know what is the duty of the conductors and drivers..? Whether a male staff can be seated in ladies seat even though the bus is fully crowded. In this case a male who was sitting in the ladies seat will be punished with a fine of Rs.100 or just ignore as this conductor and driver ignored this case. Since a month or more i am observing there is a yellow coloured notification sticked on the glass of BMTC buses where the passengers can complaint regarding male sitting the ladies reserved seats and, and the notice has been torned/scratched exactly to the phone numbers mentioned. Is this smart work of our conductors and drivers.
                                    +4 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      DeepthiSajja
                                      Oct 7, 2014
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                                      Address: Bangalore, Karnataka

                                      I have boarded the bus and gave 10/- ordinary bmtc bus at 10.15 AM 07 October 2014 Bus number "KA 01F 9803". He gave me 5/- back, then I have asked for ticket he was saying that I will give 10/- ticket. What the hell, if we insist on giving ticket how will they give 10/- ticket. I asked him why will you give 10/- ticket give me 6/- ticket and change. He is saying I dont have change get down of the bus. He took 8/- change from another person I have seen that and in his bag also he have lots of change and he cannot give 4/- change?

                                      What the hell when we asked for ticket they will not give and asking passengers to get down of the bus. It's ridiculous. What will be the action taken on this conductor? I want to know the case history.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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