Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I took the BMTC Volvo Bus (56F/1290 or 57F/1290) from SJR Whitefield and wanted to get down at Hope Firm at 6.45 PM on 3rd February, 2015.The fair is 20 and i gave 100 as i was running short of change. The conductor named 'Vimalan' behaved extremely badly and shouted and abused me for not providing him exact change.It was humiliating and it is a complete disgrace for BMTC Bangalore.I am a responsible citizen and have credible educational & professional background.I just wonder if we all (i mean everyone) deserve such treatment from public service operators.I strongly condemn such behavior and gather from my colleagues and communities that this is not a 'One-Off' case but a growing issue in Bangalore.As we choose to bear the premium for BMTC volvo services, this is the least we expect from BMTC. This is a disgusting and outrageous incident that must be handled with strictest action by the authorities.After all, being a 'Outsider' we should expect minimum respect from Bangalore conductors.Feeling sorry and sympathetic to those who experience the same everyday.

On 31st January I went to jayanagar 4th block bus station to buy the monthly pass for the month of February, when I reached the counter i asked for the pass to a BMTC staff who was sitting there to issue the passes, then to my shock he has refused to give me one as I had lost the January month's pass. I showed him the 3 year's identity card issued by the BMTC and told him clearly that I had lost it, but still he refused to give me the pass and instead he asks me to "go find it and come" in a rude way. "Go find it and come"?!! We're not bloody your servants boss! Then I had to quarrel with them and take their insults. After a dirty argument with them for almost 10 minutes, that yielded nothing, I decided go to the banashankari bus stand hoping that at least there I can get the bus pass. I reached there and went to the counter to ask for the pass, there the BMTC staff has given me the pass by seeing my BMTC id card without a single word. So why these BMTC staffs at different bus stations make their own rules? Inconvenience will always be there we, everyone one o[censored]s, do understand it but please don't embarrass us by doing these kinds of things. I'm deeply hurt by your unruly act. I Hereby requesting the concerned authority to please make sure that the same rules are followed everywhere. And train your staffs to behave properly with commuters. Not only me, I have seen lot of other people who stand for hours in the queue and go back disappointed when they reach the counter. Please do take action regarding and please make customer-friendly rules. Yours sincerely Prasad.

The bus conductor asked me to pay Rs.12 from dairy circle to Jaydeva hospital.The are two stops for jaydeva from Dairy circle;one is before the four crossing and the other is after the four crossing. I always get down before the four crossing. If you get down before the four crossing from dairy circle you are charged Rs.5/- but if you are dropped after the four crossing you will be charged Rs.12/-.Anyway it is not my business to take classes about the bus charges .I asked him to give Rs.5 ticket because I was travelling in this route for months and he was reluctant to get the Rs.5 and he demanded Rs.12.I didn't understand what he spoke in kannada I think he might have adopted language racial discrimination with me.He humiliated and abused me by spitting towards me infront of other commuters in this issue because I couldn't speak the language he spoke to me and I demand an explanation from him on behalf of the people who supported me during this incident. Also I registered a complaint in BMTC online complaint with Problem/Ticket No-11901.After that I didn't receive any feedback from them.I dont understand why they have such online complaint system to take no action against any complaint. This is my second complaint against the misbehaviour of the bus crew with no action. I seek the authorities to take severe against bus conductor for his misbehaviour with the public Bus No-KA 01 FA 150 My bus ticket No- KN44 699651 Date-23.01.2015 Time -4.25PM-4.30PM BMTC complaint No-11901

Hi sir/madam, Yesterday I travelled in bmtc volve KA 57 F 907 from marathalli bridge to graphite India but conductor didn't gave a stop at graphite India bus stop instead he stopped in graphite India signal when the signal was red and he told to get down. I asked to give stop in graphite India bus stop but conduct refused to give stop, instead he took extra money saying I didn't get down at graphite India bus stop. More the thing is the conductor is not issuing tickets from source to destination properly for It employees who use to travel in that bus I request you to punish the conductor for his misbehaviour with the public and take necessary Action I am a localite, for me only the conductor cheated and please think about daily how he is cheating for the people who don't. Know kannada. Here are the details of the bus, BUS NO- KA 57 F 907 Ticket No. - 086203 Time - 08:16:46 Source - marathalli Destination - graphite id And the details of new ticket issued for me purposefully Ticket no. - 086233 Time - 08:41:16 Source - graphite Id Destination - sathysaihos And I have attached the tickets, please find the tickets and take necessary on the conductor by tracking him. Thanks, Ranjeeth [protected]

The glass panel above the seating is totally covered by full size commercial ads. by which the commuters are totally not able to see either the road nor the location or bus stop where they have to alight. By this the commuters are put to hardship, specially elders who will be floating a place having some identification of road or bus stop etc., I sincerely address to the concern authority to either to remove these stickers nor reduce the size to one quarter or half which will be of great help and will be befetching to your organisation's manifesto. Thanks and hope that suitable action is initiated at the earliest and ease out this hardship to your commuters. With regards A common man journeying with your transport system form the past 54 year.

On 22nd January i was travelling from Cunningham road towards kodigehalli Bus No.288A it was coming from Shivaji Nagar Bus stop, one lady with his son he was some 6 yrs old suppose to get down in Hebbal bus top, wherein she could not get down there as soon as bus started moving she said she has to get down there, but this conductor was started shouting and they did not stop the bus, conductor and driver stopped the bus in the middle of the flyover where the deviation is there and they made that lady to get down in the middle of the flyover since she was not ready to get down there and they made her get down in the middle of the flyover and asked to go walk from here. Any body please tell how can she walk in the flyover with a kid those shameless conductor should have issued one more ticket and stopped her in esteem mall instead of that he made her get down there. i was speech less that time it happened suddenly. Later I questioned him how can that lady with a kid can walk top of the flyover he started abusing and telling me you should have helped her why you are asking go do your work? is it the way public officials talk to public and causes inconvenience to people? please some manners to these conductors and drivers let them know that they are working for people they should always think about public safety first and help them instead of putting them in trouble.

258C, 250P, 250S, ಈ ಮೂರೂ ವಾಹನಗಳು ಯಥಾಪ್ರಕಾರವಾಗಿ ವಿಧಾನಸೌಧದಿಂದ ನೆಲಮಂಗಲ, ಚಿಕ್ಕಬಾಣಾವರ, ಬಾಗಲಗುಂಟೆ ಹೀಗೆ ಪ್ರಯಾಣೀಕರನ್ನು ಬೆಳಿಗ್ಗೆ ಬಿಟ್ಟು ಮತ್ತೆ ಸಂಜೆ ಕರೆದುಕೊಂಡು ಹೋಗುತ್ತವೆ. ಆದರೆ ಸಂಜೆ ಮಾತ್ರ ಈ ಮೂರೂ ವಾಹನಗಳು ವಿಧಾನ ಸೌಧದ ಆವರಣದಲ್ಲಿ ಬಂದು ನಿಲ್ಲದೆ ದೇವರಾಜು ಅರಸು ದ್ವಾರದ ಬಳಿ ಬಂದು ಅಲ್ಲಿಂದಲೆ ಕ್ಷಣಮಾತ್ರದಲ್ಲ�...⇄ ಹೊರಟು ಹೋಗುತ್ತವೆ. ಆದುದರಿಂದ ದಯಮಾಡಿ ಈ ಮೂರೂ ವಾಹನಗಳು ಎಲ್ಲಾವಾಹನಗಳು ಬಂದು ನಿಲ್ಲುವ ವಿಧಾನ ಸೌಧದ ಆವರಣದಲ್ಲಿ ಬಂದು ನಿಂತು ಹೋಗುವಂತೆ ಶಿಫಾರಸ್ಸನ್ನು ಹೊರಡಿಸಬೇಕೆಂದà³...⇄ ಈ ಮೂಲಕ ಕೇಳಿಕೊಳ್ಳುತ್à²�...⇄

BMTC bus ticket from Kadugodi to ITPL is 12 rupees(Stage 2). If i travel same bus from Kadugodi to Hope Farm is 5 rupees(Stage 1), then Hope Farm to ITPL is 5 rupees(Stage 2). So total 10 rupees only. Why this much price difference? Same bus, same route and same destination but price difference is 2 rupees. Please change the BMTC bus fare to rupees 10 up to stage 2.

On 13th January at around 13:00 hrs got into BMTC bus KA-57 F-1123 from HSR Layout to Silkboard. The Conductor was sitting and writing something in a while he got up to issue tickets. I had given Rs.10 for the ticket to Silkboard and he had got the Money without giving me the ticket. When I asked for the ticket he said the ticket is Rs.12 then I gave him Rs.2 but this time he gave a old ticket worth of Rs.15(which was given to someone earlier but got it back with one of cheating Option). I refused to get the ticket and asked for new ticket for the Rs.12 and now he started scolding also said you can complaint to whoever and no one can do anything. The cheapest Thing he did is that he collected the old ticket and asked me to get down as it was the last stop. I had this several times where the conductor simply doesn't give ticket but collects the Money. Atleast I couldn't do anything against it. When I had asked one of other BMTC employee about that I want to complaint and he said it's not possible without a valid ticket. I don't know why These BMTC conductors are so greedy and know the reason why BMTC still runs under loss even though it's one of the costliest public Transport in India. Hope some day These guys will realize.

in koramangala bus stop conductor took 20rs and then said that igave 10rs, and he asked for a change of 4rsi said i dont have change, he said to get down frm the bus..bus number G3 F 2238...please consider the complaint seriously ...even all conductors do the same thing for the passangers..if there is no change around 5:30 pm bus was going to wipro gate on 17/1/15

I was travelling from silk board to Banashankari and bought ticket by giving 20 rs. Conductor gave me ticket of 14rs and change of 5 rs never gave me back 1rupee change. This is not only for me. I also heard same story from my co passengers. Behaviour of conductor is also not good. This happened in bus registration number KA 01 F- 2752. On 16th January 2015 at 6 pm. Need to reprimand this conductor.

Hi Team, I do understand that the majority of the BMTC bus conductors are obedient and have helped me earlier and the opposite of that too exists. I had a very bad experience today where the conductor refused to issue ticket nor give change. I boarded 500D bus from HSR signal to Silkboard and paid 10rupees, the conductor ignored and moved towards the driver without issuing the ticket. When I approached him and requested all I got was a strange stare and he argued that the fair indeed was 12Rs and I was supposed to pay 2 more rupees (actual fare is 6 rupees). ' The conductor was arrogant and was communicating to the driver in a very cheap language. Requesting you to please look into this and ensure such people are removed from service immediately. Please give opportunity to people who are well educated and deserve this job. Route: HSR layout (Signal) to Silk board Bus number: 500D Bus registration number: KA-01FA-1864 Date and time of travel: 1152015 5:10 PM Sincerely, Kiran

Earlier there was a bus-stop at Richmond Circle and bus nos 13, 27 & K-6 used to pass through this route. However, though the buses still pass through this route, but since there is no bus stop at this place buses dont halt at this place. Hence, it is very difficult for commuters like me who have to walk from St.Marks Road to Double Ro Kindly reinstate the bus stop at Richmond Circle so that many commuters like me are not at the mercy of these bus drivers who may or may not halt at this place for commuters to get in.

Driver Doesn't see the car in right side and suddenly drag the bus(KA01-F-3633) to rightside for overtaking eventhough when i was honking and went without stopping near malleshwaram link road, I have the pics of my damaged car. As i was late to office didn't got time to complaint. Please take necessary action against driver or else let me know will register an complaint against him..hit and run case.

No Frequent buses. Dear Sir/ Madam We are facing lot of problem in getting volvo bus from kamakya to majestic ( Bus Number 45G) From 8 to 9 'o' clock.There is no proper timing of bus and the frequency is very less. Request you to sought out this issue,

Dear Team, today 5th Jan 2015 at 7:45pm opposite Training command (Mekri circle), vehicle number KA-40-F948 banged my car he know there is no place for him, but still he took that rute and banged my car paint came out from left side above tyre on front side. When I asked driver to see what he had done, his behavior was very bad. He is telling what, even conductor behavior was very bad he said nothing happened and asked me to lodge complaint in police station. I am expecting help from your side that they should rectify the damaged done from BMTC bus. Regards

I Asha From Jayanagara. Today Dated 05/01/2015 I was travelling around 11am from Jayanagara to Gandhibazar in BMTC Bus. Bus route is Jayanagar- Gandhibazar- Chamarajpete-Majestic -Malleshwaram. I got down in Gandhibazar in between I lost my file in that bus. It is Very Important file, doctor Prescription Is there. If found Kindly let me know I will Collect It from ur depot. My Contact No:[protected]. Thanking you Yours Faithfully, Asha BSNL

Hi, There are no regular service of bus Route number K-3 from Vijaynagar to Koramangala during morning time 8.30AM to 9.30AM. Usually there will be 3 buses should be available in between these timings. But Even though I have waited for more than 1hr there are no K-3 buses. This is happening 2-3 times a week. Please look into this issue ASAP& take necessary action. If possible plz arrange more number of buses in this route as all the time K-3 buses are over crowded. Thanks, Ranjita.

Dear Sir, With reference to the above subject the person in the counter issuing monthly pass, today misbehaved with me and very rude to me, did not accept my money and sent me back without the pass with silly reason that the Rs. 1000 note has red ink mark, just because I pointed out his continuous talking over his mobile and not bothered of people waiting for the pass for long time. This was very ridiculous that he has not gave me the pass and threw the 1000 rs note to me and abusing me with loud voice. His attitude was not just acceptable and many people present at the place were also pointed out his attitude. Just to avoid running behind police station and make it a big issue I stepped back to complain against him in the police station. This has caused me big problem that I did not get the monthly pass and I have to run around again. I hope you consider this complaint and warn him not to misbehave with ladies/girls and should respect, also to attend the customers and not to chit chat over his mobile with his friends during busy working hours. IISc, Bangalore

I appreciate the immense help provided by Mr. Pasha of Agara bus depot (Control Room) on 15/Dec. in finding my bag containing important documents. He not only tracked the 500D Volvo bus I traveled by, but also provided me mobile details and location details of the conductor of the bus and also informed me that my bag was found. So within a period of 4 hours (5pm-9pm), I was able to locate my bag with important documents. I also appreciate the conductor of the 500D Volvo bus who was in constant contact via mobile with me and handed over my lost bag at the nearest 500D route bus stop. THANK YOU gentlemen for your immense help, coordination, and quick work in helping me find my bag.