Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Accident Driver of bus No. KA57F1318 has crashed through the Car i10 intentinally, This would cost at least 8000/-. he did it intentionally as he did not have patience to wait for the vechiles to pass. He was rude even with the Bike driver for overtaking him. This incident happend at 9.15am at RBI layout today i, e 29th oct-13. I know BMTC will not take any action on such drivers, Hope this will help the common citizens who read this will be Cautious and keep away from such drivers.

Dear Sir, I boarded a bus (its a puspak, the light brown colour one - No. KA01-9041) in Byrathi cross stop AT 9.05 AM on 29th October 2013. There was no conductor in the bus and the driver only was issuing the tickets when people were entering the bus. I gave rs 20 and asked for a ticket to clarance. The driver gave me a ticket for rs. 16 and wrote 4 behind the ticket. When my stop came (clarance) i just gave the ticket to the driver and asked for change. The driver got so irritated and started screaming that why donot you all get change where should i go for change, he just threw all the money he had in hand and asking me see where i have the change. then he gave rs. 10 to a person (guy) and said u give her rs. 4, and that person said i donot have change. the driver dint give the change at last and also scremed like anything, i told him u pls talk to me politely as I am talking to you and i just got down from the bus. i really got embarassed that he was screaming at me for no reasons and also even dint give me the change, he was really impolite. I am registering this complaint so that poor people donot suffer henceforth like this and also to warn the driver to be polite with people and bring the required change while coming on duty as it is always not possible to render exact change in the bus. Shanthi [protected]

yesterday i had took volvo day pass & traveld from hebbal to marathalli...came back in d evening to hebbal from marathalli, , , from hebbal i had to catch bus to mekhri circle...got a volvo which goes through mekhri circle..climbed that bus...but when i shown the pass to conductor then he told as that pass wont work...& he took 15 rs from me...i made to pay forcebly being volvo pass with me...& its not an airport volvo also...BMTC SUCKS...the conductors are not at all co-operative...they needs strict action...but government s sittin quiet leaving people in troubles...

it is very much regret to note that inspite of several complaints to the authorities to operate route no.369b, 369d, 368d, 364f, 364h and 364j via anjeneya temple inside arekere. which was operating from from long back nearly 10 years.now they have not operating this services.it is very difficult for the people to travel without buses services.these routes are operating in the road which there is no hoses and no body will board buses inthe route they run.the depot manager give reason that bar people will object.i spoken to corporator of the area he assured to give cooperation for running the buses they brought any complaint to him.kindly operate the buses in orginal route.

I don't know if complaining here is of any use or not but still I want to.
this evening I boarded bus no KA 01 F3837 (271 route no.) at that time the conductor was on the back side collecting tickets, then next stop came and one lady was about to get up I was busy looking for the seats I did not noticed the conductor, well when I got one of the seat I took out the money from my wallet to buy the ticket and waited for him because he was giving tickets to others and suddenly he turned to me asking money I gave him and as soon as I got the ticket any senior of him boarded the buses and started checking the tickets of everyone but as ho got down he started shouting on me I did not understand even a bit as it was kanadda and I don't understand that language I asked the other girl sitting beside me as to what is he saying she said he accused you of being thief and is saying in spite of having money in your hand why were you not taking the ticket and he thinks you did not wanted to even. You took tickets because you saw his senior otherwise you would not have taken. I did not say anything but I felt very humiliated in front of so many people.

I travelled in a bus from HAL, bangalore to SpiceGarden, bangalore in G1(bus no KA 01 FA 2240) at 12.30pm on 10th October 2013.The conductor gave me back Rs.5 instead of Rs.8.But this is not about the money, its about the way he behaved(the conductor). He said "If you want to get down, get down else lets go to the next stop" and blew the whistle to indicate the bus to move.What is the step should I take to punish that guy?

I was travelling from indiranagar to koramangala at around 7.50 in d evening in bus no. 201d bus no. Ka 57 f 47. I was sitting in the first seat. The first few minutes of the journey was fine. Somewhere near sony signal koramangala the bus conductor made me get up from the seat an then started yelling at me and abusing me saying that i have not kept my ticket properly even though i had the ticket in my hand. When i tried to argue saying that i have the ticket and have infact paid him the money he threatened to throw me out of the bus. I also tried asking his name but he did not answer me, instead he started abusing me again. The bus driver was also supporting the conductor. Is this kind of behaviour common in bmtc buses. It seems to be after seeing the list of complaints lodged across the complaint board. Do you not train your conductors on how to talk to customers. We pay and get on the buses and dont come for free. So why this attitude?.. is the management sleeping or is just plain negligent.

I used to travel by Local Bus everyday from Arekere to Dairy Circle. Today on 30/09/13 I was travelling towads Dairy Circle. The bus number is KA57 F54 at 8.30am. My fare is Rupees 12 from Arekere to Dairy Circle. When I took bus from Arekere It was so crowded and I could not find the bus conductor. When It reached Jaydeva I found him and I gave him Rs.15. He took all the money gave me Rs.5 ticket. When I opposed him, he abused me and told me to give him Rs.100 fine. I could not understand why he was asking for the fine and he abused me again and again. 3 times he asked for the fine. It was really embarrassing.

It is my request to look after in this matter and take an action against him.

Hi this is suchitra I was travelling on Saturday 28/09/13 bus route is 356 D. bus no:KA 01 8586 . I took bus from st john bus stop & i have to get down near double road signal. :::First of all bus conductor has not given me the change he took Rs 20 & when i ask for change he ask one lady to give him Rs 5 & he gave Rs 10 to her & ask to share with that lady even she is not having change, so she dint return. ::: Secondly when i ask bus conductor to open the door near double road signal below bridge as bus was standing for 2 min because of signal.He was talking so rudely & ask me to request the driver not him when i was asking to driver he told me talk to conductor & misbehaved with me. :::Third he told Me as u r girl so behave like a girl & he stop it in corporation circle & talking all rubbish thing.I dont know why in India people are still illiterate & think KI LADKI HO LADKI KI TARAH RAHO WHAT DOES THAT MEAN ?CAN U EXPLAIN THIS This is their daily excuse, with which common public has nothing to do with that.Government should look into this matter because public is suffering with this daily. Please look into this matter, otherwise common public will not tolerate more,

I usually take volvo bus from home to office.Before last bus fare renewal from HAL Main Stop, it was Rs.40 to Satya Sai Hospital. At times I used catch bus from HAL Police Station as well. That time fare was Rs.35.But after the fare renewal recently, from HAL Main & HAL Police Station fare is the same- Rs.45 !!! How is this possible ? As per before the change, from HAL Police station it should be Rs.40. Please do the needful ASAP.

I travel by volvo 500D every thrice a week. I have no qualms against the service but yes today that 26th September, I caught an orange volvo bus from Manyata tech park. My stop is at the New Horizon Engineering college. It was a 60 rupees ride and I paid him 100 rupees for which he did not have the change so he said he will give me later. by the time I reached JPMC it was crowded and this conductor had tons of 10 rupees chiller so at the second last stop i asked for my forty rupees which he declined to give then. Just before reaching my stop I asked again 1st) he talks to me so rudely 2nd) he tells me to get down where one lady will give the change as she has to get down in the same place. I told him the lady doesn't owe me anything. Then he shouts. My point is I have had a similar situation before but the conductor was generous enough to explain it and I have even left twenty rupees or ten rupees occasionally but this conductor was going on humiliating me in front of whole lot of people. Not to forget just before this happened today in the bus he was paying others money happily but probably I come from the north east part of India he was discriminating. Sad fact is BMTC is good but because of one or two person like him will spoil the reputation of the company and even more sad is we the passengers are the reason why BMTC is making so much money but here we are treated like piece of garbage. How can you not train your staff not to in the plate that gives him food.

I hope you will take a serious action to this conductor in an orange volvow that started at 8:30 from manyata.

Hi,
My Name is Pallavi, everyday i travel from St Jhons to Bomannahhalli,in BMTC bus
On 17/9/2013 @6PM near ST JOHNS STOP I Got and bus KA 57 F51 towards electronic city, and the charge from St Jhons to bomanahalli is 12 Rs and i gave Rs 20 to him, conductor gave me 10rs back and asked for 2rs change and went back, i was waiting for conductor to come front at last near madivala he came front and i gave him2rs change he took the money and when i asked for ticket he s scolding me and gave 5 rs ticket no H[protected],I was shocked and asked him, but again he started scolding me..! IS THIS THE WAY THE GOVT EMPLOYEE BEHAVES..? WE ALSO THE EMPLOYEES AND WORK FOR PRIVATE, BUT THE REMAINING 7 Rs , IS NOT FOR ME NEITHER FOR THE GOVT, WHY GOVT IS KEEPING SUCH KIND OF EMPLOYEES, HE HAS CHEATED ME AND ALSO THE GOVT WITHOUT GIVING PROPER TICKET, If he does this to 100customers what is the amount loss for the govt, I HOPE THE HIGHER AUTHORITY WILL TAKE PROPER ACTION ON THE CONDUCTOR,Such kind of employees are UNFIT FOR THE PROFESSION...

Hi, I boarded F9019 from Total Mall,Doddanekundi to New horizen college on 14/9/2013.Even though it was Saturday morning the bus was over crowded.I was with my friend and asked the conductor for ticket ,since both o[censored]s didn't have change we gave Rs 100 and the fare was 24 ,but the conductor asked for change which we denied .He then didn't give us the ticket and said he will come when he has change.By then the bus was at Marathalli where the ticket inspector boarded and asked for ticket which we didn't had.He took the 100 rupee note which was still in our hand and asked us to wait.After checking all the tickets he fined us for Rs 200 each without listening any of our explanation.There was a lady with the similar case also.We called the conductor and he said something to the inspector in kannada which none o[censored]s understood (ALL three o[censored]s were north Indian) and went away.Here after the inspector didn't listen and asked to give fine.I was trying to explain him the scenario but he was'nt ready to listen.After some heated arguments he put his hand in my pocket and confiscated my mobile phone and said now you can go if you want.I was shocked at such a behavior of Inspector.At this time we were near to our stop so my friend gave him the fine to which the inspector didn't bothered to give the ticket.I was still arguing with him whereas my friend went out of the bus.He was continuously demanding money and started warning that he will take me to Police station.Since neither of the Inspectors(1 male and 1 female) were wearing any badges or name plate I wasn't sure if they are truly the Inspector or not,I asked him his name and ID card to which he didn't reply and continued bragging.At last I gave him the remaining amount of fine and demanded the ticket to which he wrote something in kannada and asked me to sign without explaining what was written.When I inquired what was written he said just sign it or go out of the bus.Since the bus has already crossed Belandur and I was getting late for office,(at Vrindavan Tech village) I signed and came out of the bus.My bus fine ticket ID is[protected]D/25). This is a serious issue as hard earned money of common people is brutally taken away.

hennur cross Please start AC Volvo buses from hennur cross to koramangla. and put volvo buses from hennur to indian express. Morning this normal buses are so crowded with all school students and they dont give seat to others. atleast school students should b made to stand like in Kerala. I work with st.johns,I travel from Hennur cross to Koramanlga,i have a Volvo pass, i don get place to stand also from hennur to shivaji nagar and from shivaji nagar to koramangla 362 buses frequency is very less, with all this problem its making it difficult for me to continue this job. and I am sure there will b amny others like me. Hennur cross, flyover is half done n left,, roads are dig and left open,, and with all traffic, its so difficulty to cross road and walk toward dominos. Pls look into this matter ASAP.

Hi sir/Madam Myself Manasa Gowda working as a Asst professor at Acharya institute of Graduate studies in Bangalore, i would like to bring Notice and want to complain on bus conductor bus route chickbanvara to kempegowda bus stand (KA57 F461), this incident had happend on 8th sep 2013 me and my roommate were going to majestic this bus conductor stated to abuse me and my roommate in a very vulgar kannada and made us to get down from the bus and throned money on my face and telling to catch another bus, if i ask why is he behqaving like dis he started to abuse me. i seriously want to put a complain and i want him to get the strict punishment for his behaviour. and without doing from on our side he just abused and made throwed our belonging in the middle of the road. please concern department i would like him to get serious punishment for his behaviour

i [C.V Naresh kumar] entered a bmtc volvo bus with my wife and my son [KA-01-F-4382] on dated[protected] at 6.00pm at nayandanalli bus stop, we waited in the bus for 8 to 10 minutes, and some body asked to conductor to go and conductor not responded and simply talk with driver, then i ask conductor what is your problem, why you are not going & why bus is not going and conductor replied still time is there wait and i replied why you stopped here not stopping in bus stand then driver told that this is company bus not your bus just wait or get out of my bus and he opened the centre door of the bus and told to get out of my bus at that time i heard that the conductor was talking with someone in the mobile where are you? come fast we are waiting last 10 minutes for you. then we left the bus and we waited in roadside near bus for another 2 to 3 minutes then some lady went into the bus and then the bus moved. Please provide as much information as poss

One More complaint for this Bus No. KA 01 F 3985
http://www.consumercomplaints.in/complaints/ksrtc-bangalore-rash-driving-c718142...⇄

The conductor was seen behaving very badly and shouting on a lady when she asked the conductor to return the change of Rs.5. It is really shameful to see how can a man treat a woman passenger so badly for such petty thing even when the woman passenger was asking her own money to be returned by the bus conductor.
It is not the first time that such complaints are being reported for the bad behaviour of bus conductors. It is a shame to witness such things again and again and it discourages people to use BMTC bus services.

Please take immediate action.

Location : KSRTC Bus Stop(near Hope farm circle)
Bus License Number : KA 01 F 3985
Date of incident : September 6' 2013
Time : 9:15 PM

Dear Sir / Madam Today at 5.30pm, 507A (normal bus) didn't stop at Janapriya apartment stop ,the conductor was at the door and told the driver to move. We are standing for 30 minutes and to reach Tin factory. We heard from students that This is the regularly happening at this stop. Request to take immeatiate action.

Conductor demanding more than normal ticket fare.

Today(07/08/2013) 09:00AM, I got into 500D Volvo (Bus no. KA01 FA 1684) bus from IBLUR and asked ticket to KADABEESANAHALLI (6 kms - Rs25/-) . The conductor gave me Rs.35/- ticket from AGARA - MARATHAHALLI BRIDGE.Other 500D buses are charging Rs.25/. I asked conductor why he is charging extra, he demanded there is no bus stop in KADA BEESANAHALLI and there may be checking. He started arguing. I had to pay Rs.35/- though there is a stop in kadabeesanahalli.

I boarded 365 Volvo Bus at 9.45am on 8/1/2013. I boarded from Arekere stop. The usual charge till Gottigere is 15 rs. I had a 100 rupee note. The conductor asked me for 5/- change and i didnt have it. The conductor started scolding me. He said he will not give 5 rs back. He forced me to open my purse bags in front of everyone to check for 5/-.When he didnt find any change, he asked driver to stop the bus.

He asked me to get down and stopped the bus for 5 mins. I refused to do so. He then gave me a ticket of 15/- and returned only 20/-. He didnt give back 5/-. And all through the journey he kept cursing me in Kannada.

BUS - 365 (Volvo) White coloured
BUS Number :- KA 57 F 33