Claimed

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

2.5
Last updated Mar 22, 2024
Complaints 2853
Resolved
1389
Unresolved
1464
Quick Links
Statistics
Share
Contacts

File a complaint to Bangalore Metropolitan Transport Corporation [BMTC]

Having problems with Bangalore Metropolitan Transport Corporation [BMTC]?

File a complaint and get it resolved by Bangalore Metropolitan Transport Corporation [BMTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bangalore Metropolitan Transport Corporation [BMTC]
Customer Service Contacts

Bangalore Metropolitan Transport Corporation [BMTC] Phone Numbers

Toll free
1800 425 1663
335
167
Phone
+91 80 2253 7596
220
137

Bangalore Metropolitan Transport Corporation [BMTC] Website

Bangalore Metropolitan Transport Corporation [BMTC] Head Office Address

BTS Bus Depot Rd, Shanti Nagar
Bengaluru
India
560027

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 133

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bijudba
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hit & Run

Address:Bangalore, Karnataka

BMTC bus hit on my car near fun world bangalore on Dec 29th 2010 between 9:40 and 9:55 am. The driver didnt stop the bus after the incident.Bus no. ka-01 2982...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
krishna.pathak
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper service for V201R

Address:Bangalore, Karnataka

Hi my name is Krishna, I waited for V201R at BEML gate on saturday evening for 2 hours but ultimatly i had to take auto to reach my destination as there was no bus service, inspite i called BMTC customer care number to confirm whether there is any bus from 6:30 PM onwards or not and their response was that there was buses at 7:45PM and 8:05 PM but i waited till 8:45PM but there was no buses.

This is not right....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
raj099
from Bengaluru, Karnataka
Report
Copy

bus has stopped

Address:Karnataka

Hello Sir,
i live in raja rajeshwari nagar,BEML layout,
the bus no.2765 depot-21
bus from isro layout to vidyaranyapura is not running from past 3 days so ppl are facing a severe problem nd this is the direct bus no one is ready to take care of this issue why its not running so kindly hope u'll take action as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tharapg
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volvo buses to vidyaranyapura

Address:Karnataka

Hi

I am Thara. Am a daily commuter from Vidyaranyapura to Majestic and bac.

Me and many commutter like me hold volvo passes. From the past 15 days the Volvo after 8.10 p.m. has been withdrawn by the authorities and this has put us to great hardship. Inspite of holding passes we are forced to travel by normal buses. Yesterday me and many commuters like me were waiting for the volvo from 8.10 p.m to 9 p.m and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sriramsethu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

210c

Address:Bangalore Rural, Karnataka

Dear BMTC,

Bus 210c Gubbalala Shuttle doesn't ontime. It comes 25 to 45 minutes late sometimes it won't come. There is road construction is going on Kanakapura road, still don't understand morning first shuttlr (07:05) also plying 25 to 45 minutes late.

Gave complaints to BMTC many times but no action has been taken.

Could you please take necessary action.

Regards,br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anandraaj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not stopping and rude behaviour

Address:Bangalore, Karnataka

Hi,

This is a complaint against BMTC volvo bus driver who did not stop in the request stop even after the conductor had given the ticket for the same.

Bus number is KA-01 1926. Trip was on 16Dec at 7:30 AM and the bus ID is 500 D. Driver's name is Lokesh (as was told to me). He refused to show the ID card and showed rude behaviour. He refused to stop the volvo at the request stop.

Bus conductor...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sathbm
from Mumbai, Maharashtra
Report
Copy

Turning back on main road itself..

Address:Bangalore, Karnataka

Date: 14/12/2010 bus number: 313P, Time: 7:30 PM. Bus driver behaviour is too rude. Passengers requested the bus driver to go till shanti layout bus stand but driver just took the turn & stopped on main road itself.
When asked, he said if you want to complaint, do it & i don't care.

People who are waiting for the bus in shanti layout bus stand had to just sit & wait. Can any authority look into this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sushama_2010
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conductor misbehaviour

Address:Bangalore, Karnataka

I know that the conductors are provided license after a series of tests and they are taught some rules about their behavior towards the passenger and also some of the rules that the passengers need to abide when boarding their bus.
I travelled in the BMTC bus 500L no. KA 01 F-2800 on[protected] at 12.00 noon from BTM layout to Mahadevapura. When I boarded the bus (It was the long bus or double bus) I saw that all gents have occupied...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raju_86
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

slow driving

HI
This is Raju working in a company in ITPL i travel from banshankari to ITPL daily in 500c, many of the drivers are very slow even if the road is free they drive very slowly the strech of road has a high density of traffic and i am not asking them to go fast at that time atleat when the road is free they have to be fast. And many of the times they stop in bus stops for 5 to 10 min.and the normal buses go much faster than volvo....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madhu844
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional behaviour of conductor

Address:Bangalore, Karnataka

I'm a working professional so, I daily travel in BMTC Volvo service from CMR college to Electronic City, due to long distance travel I daily take the daily pass of worth 85/- as this would be convinent for me to travel easily in any bus for the entire day. As usual, on 26th Nov 2010 I took a bus from CMR college 500KM (time 8.00- 8.30am) and took the same daily pass, the conductor issued the pass on which he circled on both male and...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
N
nandakumark
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buses doesn't stop in our locality

Address:Bangalore, Karnataka

I live near Banashankari. The name of the Bus stand for our area is Jaragana Halli. The problem is, in our locality the Metro work is going on. So we have con-justed roads. The BMTC bus drivers are taking this as an advantage and doesn't stop the bus in the Bus stand at all. Even if we wave our hands they doesn't stop their buses. Few days ago, I was supposed to go to market, I went to the bus stand, the frequency of the buses were...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
malunandhu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

men sitting in ladies reservation

Address:Bangalore, Karnataka

Hi, it became a daily scene that in the ordinary buses to electronic city men will occupy the the ladies reservation seats. They wont't be ready to move even when if some ladies ask to do so. The conductors who are responsible to maintain law inside bus will not bother or take care of this unlawfull action taking place in front of them. Today morning in the G2(BIG-10) KA-01 A 4671 which came to wipro gate at around 7:45 AM also witnessed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shruthivallish
from Robertsonpet, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RESERVATION OF SEAT

Address:Bangalore, Karnataka

I am a pregnant woman and have been facing problems in finding a seat in the BMTC Bus. Co - passengers many times would not be kind enough to help.

I recommend to BMTC to reserve a seat for pregnant women just like physically disabled and senior citizens.


thank you
Shruthi Vallish...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anilsw
from Bengaluru, Karnataka
Report
Copy

conductor behavior

Address:Bangalore, Karnataka

on 7th november morning 9am I boarded a bus from majestic to K R Puram. I asked for ticket and change. The conductor started shouting. He should learn how to speak with passengers. He thinks he is owner of the bus and shouts like hell. Necesary action should be taken against such people. Bus no: KA01 , 1097.fROM Majestic to KR puram on 7th nov morning 9am....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anjalamol
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LESS FREQUENCY, NOT STOPPING AT BUSSTOP VOLVOS

Address:Bangalore, Karnataka

Sir.
Monthly, we celebrate bussday what for, just to put mud on the poor commuters. right. I am a daily traveller from jigani to vijayanagar. I have taken a monthy volvo pass at 1350 plus bmtc identity. Really i feel cheated because there is no volvo in the morning to vijaynagar from our area, the only volvo which comes at 8 or sometimes early no consistent for this volvo is 365 J from jigani and then again, with less people it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

Dear Sir / Madam,

I faced a lot of difficulties in BMTC buses across Bangalore. The consuctors are not giving the tickets upto 3rd stop or 4th stop. Eventhough i asked for the several times they simply charged Rs. 2 to Rs. 3 leass than the ticket charge and they won't give ticket. They simply said no problem. Mostly i observed from BTM water tank to Silk Board or HSR Apartments. The consuctors are behaving rudely with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nag Raj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very less buses to Yelahanka from Jalahalli cross

Address:Bangalore, Karnataka

Dear Sir,

The number of buses that ply towards Yelahanka from Jalahalli corss or Peenya 2nd stage(401 A,401 W,401 AA) are very rare even during the peak hours (i.e 7am to 10am) due to which the buses get completely filled up and commuters including school children are left hanging near the door, the number of buses to Gangamma circle are also scare due to which people have to travel all the way till BEL circle to get...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rashmiandeli
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus frequency from Tin factory to Ohfarm

Address:Bangalore, Karnataka

I daily travel to GR tech park(resides just after ITPL) from K.R.Puram (Tin Factory) via mahadevpura->Hoodi. Employees going through this route in morning hours is tremendously high in count but the buses servicing in this route is very less and which ever comes in will come already filled in so there is no way we enjoy the peaceful traveling to office in morning hours.Request to provide more buses preferably starting from Tin factory...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandhyarajan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving stoppin the bus stop n speaking foul language

Address:Bangalore, Karnataka

respected sir,
as a student i daily travel 4m hebbal 2 my college
the drivers dont give stop in the bus stand and do use foul language
the students have 2 run 4m this corner 2 the other n by the time v board the bus they move it in case v board the bus the use foul language on ur (bad words) which i am not interested 2 mention here so i request u 2 kindly take a note on this 298M bus
which leads 2 sri venkateshwara...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pragya G
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conductor Misbehaviour

Address:Bangalore, Karnataka

I am here to register the complaint against conductor of VolVo A/c Bus # KA-01 F-9006. I got into the bus from ITPL, the ticket cost is 15rs. Since i didn't have change i paid 20rs for the Brookefields stop. Conductor wrote 5rs due behind the ticket. I asked the conductor to pay me the change @ CMRIT stop which is just one stop back to my stop. He gave a deaf ear to it and went to the back side. Bus was overcrowded. Then as i was nearing...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy